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Santas Patronas VI
Loft

Seville · El Arenal

9.6 (18 valuations)


1-3
People

1
Bedroom

1
Bathroom

59 m2
Surface

About accommodation

Discover our exclusive loft in the heart of Seville, designed to offer a luxurious and comfortable experience. This charming space features one bedroom, a full bathroom, and a splendid jacuzzi, perfect for relaxing after exploring the city.

Upon entering, you will be greeted by a bright dining area on the right, next to an open kitchen fully equipped with all the necessary utensils. Continuing on, you will find the cozy living room, decorated with a comfortable sofa, an armchair, and a large Smart TV for your entertainment.

Moving a bit further, you will reach a relaxing area that houses a magnificent jacuzzi, perfect for a moment of rest. To the right of the jacuzzi, there is a full bathroom with a shower. To the left, a staircase leads to the main bedroom, which features a double bed and a convenient clothes rack.

The location of the apartment is unbeatable. Within a few minutes’ walk, you can visit Seville’s main monuments. Additionally, in the surrounding area, you will find a wide variety of restaurants, typical bars, and shops of all kinds, both small and large, making your stay a complete experience.

Air conditioning Split
Heating Split
Services Soap, gel, shampoo, sheets and towels
Jacuzzi Private
Pets Not allowed
Cot Available
Floor Ground floor
Elevator Not available
Sofa-bed One person
Fiber internet Free
Television Smart TV
Coffee Maker Capsules
View all equipment

Services

> Check-in in person.
> Customer service.
> Cot and high chair available on request.
> Laundry service on request.

House rules

> Check-in: from 15:00h to 21:00h.
> Check-out: before the 11:00h.
> No parties or events are allowed.
> Smoking is not permitted on the property or in communal areas.
> Reduce noise from 23:00h to 9:00h
> This accommodation does not allow pets.

Additional Information

> Late Check-in: Tickets after 21:00h have an extra charge which must be paid on arrival to the person who will receive you.
From 21:00h to 00:00h: 30€. From 00:00h to 02:00h onwards: 50€.


> VUT/SE/13946


>
The booking of each Genteel Home accommodation includes the offer of extra experiences or activities to improve your experience, which are managed by external providers, who will inform you by e-mail or WhatsApp, and you can contract or refuse them. For more information about the management of experiences and extra activities of the accommodations, please visit our Privacy Policy on our official website.
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The operator of this accommodation is obligated to provide, alongside the accommodation service, the following services:



• Catering service whose menu can be consulted here


• This establishment offers its own luggage storage and custody service from Monday to Friday (except holidays) for premium customers, with collection by our staff at the apartment. The rates are 5€ per item. On Saturdays, Sundays, or holidays, you can use the service of other companies at designated locations, at approximately 5€ per suitcase.


• Weekly periodic cleaning and change of bed and bath linens, mandatory for stays longer than 6 nights. Included in the price.


*Possibility of daily periodic cleaning apart. Ask for price.


Apartment’s Rating

9.6 (18 Valuations)

Location
10
Quality
9.7
Cleaning
10
Staff
9.4
Facilities
9.4
Recommendable
9.9

We are interested in your opinion


Our Guests’ Opinions

Αλεξία Δημοπουλου10
OCT 2024
Awesome place! Real professionals, one of the best places we’ve ever stayed! amplious, the bed and the pillows were ultimately comfortable. We are satisfied from every aspect, TOTALLY RECOMMEND
Response from the Quality Department

Dear Αλεξία,

Thank you so much for your wonderful feedback. We are thrilled to hear that you had such a positive experience and that you found the apartment spacious and comfortable. It´s great to know that the bed and pillows contributed to your satisfaction, and we truly appreciate your kind recommendation.

Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back in the future.

자라 원숭10
OCT 2024
주변 상점 및 중심가와 가깝습니다. 숙소 또한 매우 청결했으며 모든 생활용품이 잘 준비되어 있습니다. 호스트와의 소통도 매우 빠르고 정확합니다.
Response from the Quality Department

Dear 자라,

We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.

Lisa Valerio10
OCT 2024
Great place in heart of city center only 10 minute walk from a lot of highlights.
Response from the Quality Department

Dear Lisa,

Thank you for your kind review. We are thrilled to hear that you enjoyed our central location and found it convenient to explore the city’s highlights. We hope to welcome you back soon for another delightful stay.

Ana Bayon García8
SEP 2024
Escogimos este apartamento por lo especial que es. Tiene una bañera spa-jacuzzi impresionante, la decoración es espectacular y la comodidad es increíble. Está cerca del centro de Sevilla que además tiene todo lo que necesitas. Tuvimos una incidencia y el Técnico vino en menos de una hora, la verdad que ha merecido la pena.
Response from the Quality Department

Estimada Ana:

Muchas gracias por su comentario. Nos alegra saber que disfrutaron de su estancia y que el apartamento cumplió con sus expectativas, desde el spa-jacuzzi hasta la decoración y la comodidad. También nos complace que la ubicación cercana al centro de Sevilla haya sido conveniente para ustedes. Lamentamos la incidencia que surgió, pero nos alegra saber que nuestro técnico pudo resolverla rápidamente. Nos alegra que la experiencia haya merecido la pena y esperamos tener el placer de recibirles nuevamente en el futuro.

Jean-Pascal Ducom10
SEP 2024
Great Place
Response from the Quality Department

Dear Jean Pascal,

We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.

Eva Wolf10
SEP 2024
Die Unterkunft war klasse, der Whirlpool war unser Highlight.
Response from the Quality Department

Dear Eva,

Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay and that the jacuzzi was the highlight of your experience. It would be a pleasure to welcome you again in the future.

Emmanuelle Melnikoff10
SEP 2024
Un tres bel appartement. Avec le jaccuzzi en prime , dommage qu il n y ai pas d explication sur son fonctionnement. Manque une ou 2 doses de café pour le premier matin. Sinon tres belles prestations et calme dans la rue
Response from the Quality Department

Dear Emmanuelle,

Thank you for your kind review. We´re glad to hear you enjoyed the apartment and its features, especially the jacuzzi. We apologize for the lack of instructions regarding its use, and we will make sure to address this for future guests. We also appreciate your suggestion about providing more coffee, and we’ll certainly take it into consideration. It´s great to know that you found the apartment´s surroundings peaceful as well. We hope to welcome you back soon.

Giselle Duchesne6
SEP 2024
The place is beautiful and the location is perfect for walking everywhere. But 1. TV remote not working (we gave it up) 2. The fan/AC remote was not working (batteries were dead so we had to get them) 3. The Jacuzzi was dead, until day 3 that it was fixed. 4. It’s a loft so the bedroom area is very hot during the night, the AC doesn’t reach that area. Overall I was disappointed due to these things.
Response from the Quality Department

Dear Giselle,

Thank you for taking the time to share your feedback regarding your recent stay. We are pleased to hear that you found the apartment beautiful and appreciated its prime location for exploring the area.

We sincerely apologize for the inconveniences you encountered during your stay. We appreciate you bringing the issue with the jacuzzi to our attention, as it allowed us to take measures and resolve it promptly once we were informed. However, we regret that we were not informed about the problems with the TV remote and the AC fan remote during your stay, as we would have made every effort to address these matters promptly to enhance your experience. We will ensure that our team conducts thorough checks of these items for future guests.

Regarding the temperature in the loft area, we understand your concerns and are committed to exploring options to improve airflow, ensuring a more comfortable environment for our guests.

Your feedback is invaluable as we continuously strive to provide the highest level of service and comfort. We hope to have the opportunity to welcome you back in the future and to provide you with an even more enjoyable experience.

Lauren Dabb10
SEP 2024
The apartment was perfect in every way for our stay. It was clean, great size, and the location was so great!! It was central to everything you want to go visit and lime bikes and vio scooters are so close if you don’t want to walk where you’re headed.
Response from the Quality Department

Dear Lauren,

Thank you for your kind feedback. We are delighted to hear that the apartment was perfect for your stay and that you found it clean and spacious. It is wonderful to know that you appreciated the central location, which provides easy access to various attractions, as well as the convenience of nearby transportation options. We hope to welcome you back for another enjoyable stay in the future.

Mathias Couraud10
SEP 2024
super appartement ! propre et luxueux, le jaccuzi est super !
Response from the Quality Department

Dear Mathias,

Thank you so much for your kind review. We are delighted to hear that you found the apartment to be clean and luxurious, and that you enjoyed the jacuzzi. Your positive feedback is greatly appreciated. We look forward to welcoming you back in the future.

Sujeet Sairam8
AUG 2024
Pros: 1. Great location - just 10 mins walk from the Alcazar and the central cathedral and 20 minutes walk from the Plaza Espana. 2. Interiors are done really well and is indeed luxurious. Looks very modern and has great amenities. Cons: 1. Jacuzzi didn´t work (it was one of the selling points), coz there were not clear instructions to use it, also kept draining water 2. TV remote wasn´t working and had to do some work around to make it work. 3. Communication with the management was little difficult - communications happened on Whats App, not on the booking app and sometimes, basic answers took 2-3 hours to get. 4. The master bed on the loft doesn´t get enough cooling and remains hot throughout night even if the AC has been turned on for more then 3-4 hours. Ideally a small pedestal fan would have helped. 5. No washing machine, hence it is not suitable for longer stays.
Response from the Quality Department

Dear Sujeet,

Thank you for taking the time to share your detailed feedback. We are pleased to hear that you enjoyed the great location, the luxurious interiors, and the modern amenities of the apartment.

However, We sincerely apologize for the issues you encountered with the jacuzzi and the TV remote. We acknowledge that the initial lack of clear instructions for the jacuzzi may have caused confusion. Nevertheless, we are glad that once you brought these matters to our attention, we were able to assist you and provide the necessary information to ensure proper usage of the jacuzzi, as well as resolve the issue with the TV remote. Your feedback is valuable in helping us enhance our services.

On the other hand, we regret that the response times to your requests were not to your satisfaction. We strive to address all our guests´ inquiries promptly, as demonstrated with the instructions for the jacuzzi and the television remote. However, we understand that, in your case, it may not have seemed efficient enough. We appreciate your feedback and will take note of your comments to improve our services. Regarding the temperature in the loft and the absence of a washing machine, we We have taken note of your suggestions and will consider them for future enhancements to our accommodations.

Thank you once again for your constructive comments. We hope to welcome you back in the future and provide you with an even better experience.

Clement Lagreve10
AUG 2024
Exceptionnel Un appartement comme on en voie rarement, il était comme les photos très bien équipé, très propre, très bien placer tout Séville se fait à pied à partir d’ici ou alors si vous le souhaiter il y a des trottinettes électriques à 50 mètres de l’appartement. Le jacuzzi est un réel plus dans cette appartement qui permet de se détendre après une longue journée de visite. L’hôte a toujours été très réactif à nos message. Je recommande ce lieu.
Response from the Quality Department

Dear Clement,

Thank you very much for your exceptional review. We are delighted to hear that you found the apartment to be as depicted in the photos, well-equipped, and very clean. It’s great to know that the location allowed you to explore Seville easily on foot. We’re also pleased that you enjoyed the jacuzzi and found it relaxing after your days of sightseeing. We appreciate your recognition of our responsiveness and thank you for recommending our place. We hope to have the pleasure of hosting you again in the future.

Kaige King10
AUG 2024
Very comfortable stay . Central to a lot of the sight seeing attractions. Thank you for having us .
Response from the Quality Department

Dear Kaige,

Thank you for your feedback. We are pleased to hear that you had a very comfortable stay and found our location convenient for sightseeing attractions. It was our pleasure to have you as our guests. We look forward to welcoming you back in the future.

Kristýna Buršíková10
AUG 2024
Everything fine. Just the whirlpool turned itself on once but otherwise everything perfect.
Response from the Quality Department

Dear Kristýna,

Thank you for your feedback. We’re glad to hear that everything was generally perfect during your stay. We apologize for the issue with the whirlpool turning on unexpectedly and will look into it to ensure it doesn’t happen again. We appreciate your understanding and hope to have the pleasure of hosting you again.

Margarida Costa10
JUL 2024
Tudo limpo, igual ás fotos e descrição. Super bem localizado! Atenciosos, muito rápidos na resposta. Adoramos a estadia e se voltarmos será uma escolha de certeza.
Response from the Quality Department

Dear Margarida,

Thank you for your review. We’re pleased to hear that you found everything clean and as described, and that you appreciated the location. It’s wonderful to know that our responsiveness and attention contributed to your positive experience. We’re delighted that you enjoyed your stay and would consider choosing us again in the future. We look forward to welcoming you back.

Lucie Baron10
JUL 2024
Amazing appartement in the very centre of Sevilla. Perfectly clean, nice furniture and very nice to live in. Worth its price !!! Everything was great.
Response from the Quality Department

Dear Lucie,

Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.

Daisha Green10
JUN 2024
This was the perfect place for me to wrap up my studies in Spain . Super beautiful place, & it’s in a great location. From nights sitting at the water, to Ice cream, tapas, and kayaking all in a 5 min or less walk .
Response from the Quality Department

Dear Daisha,

Thank you for your wonderful review. We are delighted to hear that our location was perfect for you. It’s fantastic to know that you enjoyed the beauty of the place and found it conveniently situated close to various attractions like the water, ice cream shops, tapas bars, and kayaking.

We’re thrilled that you had such a memorable experience. We hope to have the pleasure of welcoming you back for another stay in the future.

Alvaro Alejandre Salvador10
JUN 2024
Ideal para visitar Sevilla. Alojamiento tranquilo pero al lado de todo lo que hay que ver. Espectacular
Response from the Quality Department

Estimado Alvaro:

Valoramos inmensamente sus comentarios positivos y nos complace saber que su estancia fue agradable. Gracias por confiar en nuestros servicios.