Discover the charm and elegance of this stunning seven-bedroom house located on the iconic Pimienta Street in the heart of the historic Santa Cruz neighborhood, just a few steps from the majestic Cathedral and the Alcázar. Spread across three floors, with each bedroom featuring its own full en-suite bathroom, ensuring privacy and comfort for each guest.
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The operator of this accommodation is obligated to provide, alongside the accommodation service, the following services:
• Catering service whose menu can be consulted here
• This establishment offers its own luggage storage and custody service from Monday to Friday (except holidays) for premium customers, with collection by our staff at the apartment. The rates are 5€ per item. On Saturdays, Sundays, or holidays, you can use the service of other companies at designated locations, at approximately 5€ per suitcase.
• Weekly periodic cleaning and change of bed and bath linens, mandatory for stays longer than 6 nights. Included in the price.
*Possibility of daily periodic cleaning apart. Ask for price.
Pimienta House
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Response from the Quality Department
Dear Sandy,
Thank you for your thoughtful and detailed feedback. We are thrilled to hear that the house met the expectations of your group. It’s wonderful to know that all ages enjoyed the spacious rooms, well-appointed bathrooms, and the wonderful rooftop.
We are glad that the location, along with the amenities for both dining in and out, contributed to making your stay in Seville memorable.
We hope to welcome you and your family again in the future.
Response from the Quality Department
Dear Sébastien,
Thank you for your valuable feedback. We are delighted that the residence was well-suited for your group and hope you had a pleasant stay. We appreciate your suggestion regarding waste sorting, and we will take it into account to improve the information provided. Thank you for choosing us. It would be a pleasure to welcome you again.
Response from the Quality Department
Dear Angie,
Thank you for your kind words. We are so glad to hear that you found the apartment to be the perfect place for exploring Seville and that you enjoyed its central location. Thank you for choosing us and we would be happy to welcome you again on your next visit.
We really loved the house! The neighborhood, which is in a very old historic district of Seville, Santa Cruz, is really within walking distance to everything you want to see in this part of the beautiful city. For all else, we used Uber and the public trolley. The house gave each person or couple a bedroom and private bath, which was perfect. Of course, since it was winter, we were unable to use the pool but I imagine that it would be a great boon in the heat of summer! The kitchen was so well stocked that we could have cooked every day had we wanted to, but there are so many restaurants, both indoors and out, that there was no need to cook except for those who wanted breakfast. The dining room was large enough to seat 12 and there were enough dishes, bowls, glasses, cups, to accomodate all. Dishwasher made cleanup easy. Living room or grand sala offered enough seating and lighting for socializing, games, or quiet reading. The only complaint I can offer was the failure of easy communication given that we had 11 people coming from all over the world but nowhere to store our luggage until we could enter at 3:00. When we did get in, it was very disappointing to see that the entry foyer was a huge empty space that could easily have accommodated all of our luggage from the time our various planes landed until we could enter the house. Towels were in abundant supply except for in the kitchen where there was no towel to dry off dishes, nor a drying rack. Easy fix!
Response from the Quality Department
Dear Joel,
Thank you for sharing your feedback. We are delighted to hear that you enjoyed the house and its prime location in the historic district of Santa Cruz. It is wonderful to know that the space provided ample comfort for your family during your stay.
Regarding your concern about luggage storage, we would like to kindly clarify that, unlike a traditional hotel, we do not offer luggage storage before check-in in our apartments for security reasons, as there is no physical reception desk in the building to facilitate this. We appreciate your understanding in this matter. As for the other issues you mentioned, we will certainly look into them to ensure everything is in perfect order for future guests.
We sincerely appreciate you choosing us for your stay in Seville, and we truly hope that despite the small inconveniences you mentioned, everything else was perfect and that your experience was enjoyable. It would be a great pleasure to welcome you again in the future, and we look forward to hosting you once more.
Quality Department
Response from the Quality Department
Dear Clio,
Your wonderful review is greatly appreciated. It has been our pleasure to accommodate you, and we hope to have the chance to host you again soon.
Response from the Quality Department
Dear Alessandro,
Thank you for your kind feedback. We are delighted to hear that you found the house splendid, perfectly located, and well-equipped with everything you needed during your stay.
Regarding luggage storage, we would like to highlight that, as the property is a private house, there is no reception or on-site luggage storage service. However, as part of our commitment to our guests´ comfort and to make your departure more convenient, we offer a luggage collection and storage service at our office. This allows guests to enjoy their last day worry-free. The service is available for a small additional fee exclusively for our clients.
Thank you for choosing us. We look forward to the pleasure of welcoming you again in the future.
Response from the Quality Department
Dear Camille,
We sincerely value your kind feedback about your stay. It was an honor to host you, and we eagerly await your return in the future.
Response from the Quality Department
Dear David,
Thank you very much for your kind words. We are pleased to hear that you enjoyed your stay and appreciated both the unique charm and the modern amenities of the home. The location in the historic Santa Cruz neighborhood is truly special, and we´re glad it was part of your experience. We would be delighted to welcome you again in the future for another memorable stay.
Response from the Quality Department
Estimado Fernando,
Muchas gracias por su comentario. Nos alegra saber que la casa fue perfecta para su estancia y que el trato recibido fue de su agrado. Será un placer recibirle nuevamente en el futuro.
Response from the Quality Department
Dear Catherine,
Thank you very much for your detailed feedback. We’re sorry the weather wasn’t on your side during your stay, but we’re glad to hear you enjoyed the comfort, location, and amenities of the house. We would be delighted to host you again, perhaps in a warmer season. Thank you for your recommendation!
Response from the Quality Department
Dear Stephanie,
Thank you so much for your wonderful review. We are delighted to hear that the apartment was the perfect fit for your group and that you enjoyed the location, spaciousness, and the wide range of amenities. It’s great to know that the private bedrooms with en-suite bathrooms, the well-equipped kitchen, and the rooftop terrace with its stunning sunsets and plunge pool added to your memorable stay. We truly appreciate your positive feedback on our communication throughout your stay, and we’re glad it enhanced your experience. Regarding the nearby construction, while it is beyond our control, we always make every effort to ensure that the legal rest hours are respected to minimize any disturbances to our guests. Thank you for your understanding. It would be a pleasure to welcome you and your group again in the future. Thank you once again for your kind words.
Response from the Quality Department
Dear William,
Thank you very much for your kind words. We are delighted to hear that you enjoyed the location and spaciousness of the property and found it even better than expected. It’s wonderful to know that the cleanliness met your standards and that our team´s responsiveness added to a positive experience. We look forward to welcoming you again in the future.
Response from the Quality Department
Dear Jean - Michel,
Thank you for your wonderful review. We are thrilled to hear that you found the apartment ideally located just a short walk from the main attractions. It’s great to know that it met your expectations and you enjoyed the well-equipped terrace with the lovely pool.
We take pride in maintaining a clean and comfortable environment, and we are pleased that each bedroom’s bathroom contributed to your comfort.
We also appreciate your comments regarding our communication and the luggage storage service, which allowed you to enjoy your last day without worry. Thank you for recommending us, and we hope to welcome you back for another stay in the future.
Thank you so much for your wonderful feedback. We are delighted to hear that everything was perfect during your stay, and we truly appreciate your recommendation. We look forward to welcoming you again in the future.
Response from the Quality Department
Dear Nicolas,
Thank you very much for this wonderful review. We are thrilled that you enjoyed your stay in our house and were able to take full advantage of the terrace with the view of the cathedral and the Alcazar gardens. We are also pleased to hear that the cleanliness, quality of the bedding, and modern amenities contributed to making your experience even more enjoyable. It’s a pleasure to know that our house exceeded your expectations and that you loved the historic Santa Cruz neighborhood. It would be an honor to welcome you again in the future. We hope to see you soon.
Response from the Quality Department
Dear David,
Thank you for your wonderful review. We’re thrilled to hear that you enjoyed the phenomenal location and the authentic Spanish charm of the casa. It’s always a pleasure to know that our guests felt immersed in the local experience.
Regarding the beds, we understand that comfort is subjective, and we appreciate your feedback. While we aim to provide a comfortable sleeping environment, we recognize that preferences can vary. We’re grateful for your input and will keep it in mind for future improvements.
We hope to welcome you back soon for another memorable stay.
Response from the Quality Department
Estimado Roberto:
Muchas gracias a usted por su comentario y por elegir nuestro alojamiento. Nos complace saber que encontró la casa bonita y que disfrutó de su estancia. Esperamos poder recibirle nuevamente en el futuro.
Response from the Quality Department
Estimada Belen:
Muchas gracias por su excelente comentario. Nos alegra mucho saber que encontró la casa espectacular, bien cuidada y limpia, y que las fotos reflejaron fielmente su apariencia. Es un placer saber que la ubicación céntrica le permitió desplazarse a pie con facilidad. Agradecemos sinceramente su recomendación y esperamos tener el gusto de recibirle nuevamente en el futuro.
Response from the Quality Department
Dear Eric,
Thank you very much for your kind review. We are glad to hear that you enjoyed your stay in Seville and that the flat respected all your needs. It is a pleasure that the location and amenities contributed to such a positive experience. We appreciate your recommendation and hope to have the pleasure of welcoming you again in the future.