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Palacio Mármoles VI
Apartment

Seville · Santa Cruz

9.8 (28 valuations)


1-4
People

2
Bedrooms

1
Bathroom

70 m2
Surface

About accommodation

Magnificent two-bedroom duplex with terrace, located in a stunning 18th-century Palace House, the Palacio Mármoles. It is situated in the Old Town of the Sevillian capital, close to a wide variety of restaurants, bars, shops, and supermarkets. It is next to the three unique Roman columns on Mármoles street, making this apartment an exclusive and entirely privileged accommodation.

The apartment features an open-plan designer kitchen, integrated into the living-dining room. Fully stocked with all the necessary utensils to offer a great culinary experience. The living room, adjacent to the kitchen, has a sofa, armchairs, and Smart TV, where you can relax and rest after visiting the city. It also has a dining table for four people and features split air conditioning.

The entrance hall leads to the two bedrooms and the bathroom. The bedrooms are very bright and also have centralized air conditioning, which is controlled from one of the bedrooms, and each has two single beds and a spacious built-in wardrobe with a large storage capacity.

The bathroom, located between both bedrooms, is very spacious and is fully equipped with a bathtub and bidet, to ensure maximum comfort during your stay.

The building has a splendid common terrace with spectacular views of the Giralda, equipped with umbrellas, tables, chairs, sun loungers, and an outdoor shower to cool off on the hottest days. It also has a shared laundry room, completely free of charge.

Air conditioning Split
Heating Radiator
Services Soap, gel, shampoo, sheets and towels
Pets Not allowed
Cot Available
Terrace Community
Floor 1st Floor
Elevator Available
Fiber internet Free
Television Smart TV
Coffee Maker Capsules
Security 24H Concierge
View all equipment

Services

> Check-in in person.
> Customer service.
> Cot and high chair available on request.
> Laundry service on request.

House rules

> Check-in: from 15:00h to 21:00h.
> Check-out: before the 11:00h.
> No parties or events are allowed.
> Smoking is not permitted on the property or in communal areas.
> Reduce noise from 23:00h to 9:00h
> This accommodation does not allow pets.

Additional Information

> Late Check-in: Tickets after 21:00h have an extra charge which must be paid on arrival to the person who will receive you.
From 21:00h to 00:00h: 30€. From 00:00h to 02:00h onwards: 50€.


> A/SE/00243


>
The booking of each Genteel Home accommodation includes the offer of extra experiences or activities to improve your experience, which are managed by external providers, who will inform you by e-mail or WhatsApp, and you can contract or refuse them. For more information about the management of experiences and extra activities of the accommodations, please visit our Privacy Policy on our official website.
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The operator of this accommodation is obligated to provide, alongside the accommodation service, the following services:



• Catering service whose menu can be consulted here


• This establishment offers its own luggage storage and custody service from Monday to Friday (except holidays) for premium customers, with collection by our staff at the apartment. The rates are 5€ per item. On Saturdays, Sundays, or holidays, you can use the service of other companies at designated locations, at approximately 5€ per suitcase.


• Weekly periodic cleaning and change of bed and bath linens, mandatory for stays longer than 6 nights. Included in the price.


*Possibility of daily periodic cleaning apart. Ask for price.


Apartment’s Rating

9.8 (28 Valuations)

Location
10
Quality
9.8
Cleaning
10
Staff
9.5
Facilities
9.6
Recommendable
9.9

We are interested in your opinion


Our Guests’ Opinions

Jen Lin10
JUL 2024
Had a very lovely stay here. It somehow felt so unique and grand, but also homey and comfortable at the same time. Glad we chose this location to linger for a week in Sevilla.
Response from the Quality Department

Dear Jen,

Thank you so much for your kind words. We are thrilled that you enjoyed your stay and found our accommodation to be both unique and comfortable. We’re glad you chose to spend your week in Sevilla with us, and it’s wonderful to hear that you had a lovely time. We hope to have the pleasure of hosting you again in the future.

Cyril Pierre Christian Lamy10
JUL 2024
Endroit magnifique, nous avons passe un super sejour chez Esther. Emplacement idéal pour visiter Séville à pied. La vue est vraiment super sur la terrasse. Accueil très bien literie très confortable et la rue très calme. Je recommande vivement !
Response from the Quality Department

Dear Cyril,

Thank you for your kind review. We are thrilled to hear that you had a wonderful stay with us and enjoyed the ideal location for exploring Seville on foot. We’re glad you appreciated the fantastic view from the terrace, the comfortable bedding, and the quiet street. Your recommendation means a lot to us. We look forward to welcoming you back in the future.

Jag R10
JUL 2024
My family really enjoyed the place. We extended the stay because the location was so nice. Highly recommend it to other travelers.
Response from the Quality Department

Dear Jag,

Thank you for your kind feedback. We´re delighted to hear that you and your family enjoyed your stay and found the location so appealing that you decided to extend your visit. Your recommendation means a lot to us. We look forward to hosting you again in the future.

Izzac Gonzalez10
JUN 2024
The apartment exceeded all expectations for our family of four. The location was within walking distance to everything we needed, including Santa Justa train station. The AC was ice cold in all rooms and the beds were incredibly comfortable. Proper blackout shutters and curtains on the bedroom windows were an added bonus! The best part in my opinion was the rooftop terrace... unbelievably amazing, especially at night! HIGHLY RECOMMENDED!!!
Response from the Quality Department

Dear Izzac,

Thank you so much for your fantastic review. We’re thrilled to hear that the apartment exceeded your expectations and was perfect for your family of four. It’s great to know that the location, AC, comfortable beds, and blackout shutters added to your comfort and convenience. We’re especially delighted that you enjoyed the rooftop terrace and found it amazing, particularly at night. Your high recommendation means a lot to us. Thank you again for your kind words. We look forward to welcoming you back in the future.

Feten Houssein Ben Dhiab10
JUN 2024
Un très bel appartement, très propre agréable le cadre la décoration et le plus important que c’est proche de tout, on a fait toute les excursions (Elcazar, la Giralda…) à pied , beaucoup de restaurants cartier très animé , je le recommande fortement
Response from the Quality Department

Dear Feten,

Thank you for your lovely review. We´re thrilled to hear that you enjoyed our beautiful and clean apartment, its pleasant atmosphere, and its convenient location close to everything. It´s great to know that you were able to explore all the attractions on foot and enjoyed the lively neighborhood with its many restaurants. We truly appreciate your recommendation. We hope to welcome you back again soon.

María Cortés Ayaso10
JUN 2024
Maravillosa estancia… vistas impresjonantes. Tranquilo, silencioso. Camas comodas. anfitrión pendiente y con buenos consejos. Para repetir!
Response from the Quality Department

Estimada María Cortes:

Nos sentimos sumamente honrados por sus amables palabras y le agradecemos de corazón que haya elegido quedarse en nuestro establecimiento. Ha sido un inmenso placer poder servirle y contribuir a que su estancia fuera memorable. Esperamos recibirle de nuevo en el futuro.

Noemi Zamboni10
MAY 2024
Cj siamo sentiti a casa e questo per gli ospiti è un valore aggiunto.muoversi a piedi vicino ai maggiori centri di interesse ci ha agevolato.grazie dell opportunità di un soggiorno così confortevole.
Response from the Quality Department

Dear Noemi,

Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.

Justine Nolan10
MAY 2024
Beautiful apartment in a quiet peaceful building that is close to all major sites. Perfectly located. Strongly recommend.
Response from the Quality Department

Dear Justine,

Thank you very much for your glowing review. We´re thrilled to hear that you found our apartment beautiful and enjoyed its tranquil setting close to all major attractions. Your recommendation means a lot to us, and we´re delighted that you had a perfect stay. If you ever return to the area, we would be honored to host you again.

Mireille Montillot10
MAY 2024
Appartement très bien situé et conforme à l’annonce.
Response from the Quality Department

Dear Mireille,

Thank you very much for your positive feedback. We are delighted to hear that you found the apartment well-located and as described in the listing. We look forward to welcoming you again on your next visit.

Missy Bane10
APR 2024
This was a perfect space for our short, two day stay. The host was super responsive and helpful. The location was perfect for fresh morning coffee, great food and close to a bike ride tour that was fantastic. Wonderful experience - definitely recommend!
Response from the Quality Department

Dear Missy,

Thank you for your fantastic review. We´re thrilled to hear that our space was perfect for your short stay and that you found our host to be super responsive and helpful. It´s wonderful to know that the location provided easy access to amenities like fresh morning coffee and great food, as well as convenient access to a fantastic bike ride tour. We´re delighted that you had a wonderful experience, and we truly appreciate your recommendation. We hope to welcome you back again in the future.

Karin Poire10
APR 2024
The four of us had a wonderful stay at Palacio Marmoles! The location was terrific, right in the center of things but on a small and quiet street that allowed for peaceful rest at night. The weather was quite hot for mid-April, but the apartment stayed cool and was extremely comfortable and as described. We never used the kitchen because there are so many wonderful places to eat in Sevilla, but we did do laundry one evening, which was especially convenient. We highly recommend this fabulous apartment!!
Response from the Quality Department

Dear Karin,

Thank you for your delightful feedback. We´re thrilled to hear that you and your group had a wonderful stay at Palacio Marmoles. It´s fantastic that you enjoyed the terrific location, centrally situated yet nestled on a quiet street, providing peaceful rest at night. We´re glad to hear that despite the hot weather, the apartment remained cool and met your expectations for comfort. We´re delighted that you found the laundry facilities convenient, and we appreciate your recommendation of our fabulous apartment. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

Sandra Johannsen10
APR 2024
Wir hatten eine tolle Woche in der gemütlichen Wohnung und auf der fantastischen Dachterrasse. Die Lage ist super. Wir konnten alles zu Fuß machen. Wir kommen gerne wieder.
Response from the Quality Department

Dear Sandra,

Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.

William Yout10
APR 2024
Hyper centre donc proche de tout à pied Très bon équipement et terrasse tiptop Le seul point à améliorer est d´organiser un peu mieux la dépose des valise quand on arrive avant 15h
Response from the Quality Department

Dear William,

Thank you for sharing your feedback with us. We´re delighted to hear that you found our apartment conveniently located in the heart of the city, allowing easy access to everything on foot. We´re pleased that you enjoyed the excellent amenities and the top-notch terrace. Regarding your suggestion about improving the luggage drop-off process for early check-in, we appreciate your input and will certainly look into ways to better organize this aspect of our service to enhance the overall guest experience. We´re grateful for your valuable feedback and hope to have the opportunity to welcome you back in the future for another enjoyable stay.

Cailyn Hankins10
MAR 2024
The apartment was clean, great location, and the person who checked us in was so helpful and knowledgeable
Response from the Quality Department

Dear Cailyn,

Thank you for your positive feedback. We´re thrilled to hear that you found our apartment clean and enjoyed its great location. We´re also delighted that our check-in process was smooth and that our team member was helpful and knowledgeable. We strive to provide excellent service, and we appreciate your recognition. We hope to host you again in the future for another pleasant stay.

Marie Lischka10
MAR 2024
Great apartment in a magnificent palace ! I recommend it ! a big thanks to customer guest service team, very helpful.
Response from the Quality Department

Dear Marie,

Thank you very much for your kind words. We´re thrilled to hear that you enjoyed your stay in our magnificent palace apartment and that you would recommend it to others. It´s wonderful to know that our customer guest service team was able to assist you effectively and that you found them very helpful. Your recommendation means a lot to us, and we truly appreciate your feedback. It was our pleasure to host you, and we hope to welcome you back again in the future.

Lucie Mazas6
FEB 2024
+ Localisation, terrasse avec magnifique vue sur les toits, charme de l’immeuble dans ce magnifique patio, appartement plus grand que ne le laissaient imaginer les photos - Appartement très sombre, hôte pas très réactif alors que c’est un service avec plusieurs personnes, absolument aucune flexibilité sur les horaires / laisser les bagages 1h (si vous voulez laisser vos affaires 1h de plus c’est impossible)
Response from the Quality Department

Dear Lucie,

Thank you for your feedback regarding your recent stay with us. We´re delighted to hear that you enjoyed the location, the terrace with its stunning view, and the charm of our building´s beautiful patio. We´re also glad that you found the apartment larger than expected based on the photos.

We apologize for any inconvenience regarding the lack of flexibility with check-out times and the difficulty in providing a luggage storage service due to the absence of a physical reception. We want to note that is impossible for us to extend the check-out time beyond the stipulated period as we must prepare the accommodation for the subsequent guests. Nevertheless, our team is always available to provide information on the nearest luggage storage facilities to facilitate your departure.

Thank you for bringing these matters to our attention. We hope that despite these challenges, you were able to enjoy your overall experience with us. We hope to have the opportunity to welcome you in the future to offer you an even better stay.

Cecile Pichon10
FEB 2024
We loved staying at this apartment (4nights) and would really recommend it. Palacio Marmoles is absolutely stunning, the flat is beautifully decorated and comfortable with pristine kitchen, linens, towels, etc. The location is fabulous close to all the sites (walkable distance) but also peaceful at night. Communication with the host was great. Really I can’t recommend it enough.
Response from the Quality Department

Dear Cecile,
We´re delighted that our location met your expectations. Being situated in a prime spot is something we take pride in, as it allows our guests to fully enjoy their surroundings. Your positive feedback means a lot to us, and we hope to have the opportunity to welcome you back for another exceptional stay.
Kind regards,
Quality Department

Patrick Le Mercier10
FEB 2024
Appartement très bien situé, confortable et silencieux, avec une superbe terrasse donnant sur la cathedrale. Le palaccio Marmoles est un lieu magnifique.
Response from the Quality Department

Dear Patrick,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Kind regards,
Quality Department

Laurence Marly10
JAN 2024
nous avons réalisé un magnifique séjour dans un magnifique appartement. extrêmement propre, grand, une literie impeccable, des prestations de qualité et une terrasse commune en rooftop avec vue sur la cathédrale à couper le souffle. nous y avons assisté à tous les couchés de soleil de la semaine. l´appartement est totalement immergé dans le centre de Séville et offre une grande facilité pour découvrir la ville. un patio au rez-de-chaussée typique de l´architecture sévillane, totalement dépaysant.
Response from the Quality Department

Dear Laurence,

Thank you for your fantastic review. We´re thrilled to hear that you had a wonderful stay in our magnificent apartment. It´s great to know that you found it extremely clean, spacious, with impeccable bedding, and high quality amenities. The rooftop terrace with stunning views of the cathedral sounds like it provided unforgettable moments, especially during sunset. We´re delighted that our central location made it easy for you to explore the city, and that you enjoyed the charm of the typical Sevillian courtyard on the ground floor. We hope to welcome you back again soon.

Sarah Vanhoorde10
JAN 2024
Parfait !
Response from the Quality Department

Dear Sarah,

Thank you for your concise but delightful review. We´re pleased to hear that everything was perfect during your stay. Your satisfaction is our utmost priority, and we´re glad we could meet your expectations. We look forward to hosting you again in the future and providing you with another excellent experience.

Ichrak Frachon10
JAN 2024
Notre voyage est très bien passé, nous étions 4 amies qui se retrouvaient pour passer un séjour de 4 jours dans cette magnifique ville. Notre séjour était réussi grâce à beaucoup d’ingredients : La proximité de l’appartement avec tous les monuments historiques, restaurants avec l’avantage d’être au calme dans une petite ruelle. L’immeuble est magnifique je dirais plutôt que c’est un ancien palace. Tout est beau et bien rangé. L’appartement était exactement comme c’était décrit, propre. Merci encore à Esther et à son équipe qui a rendu notre séjour mémorable et agréable. Nous reviendrons et nous le recommanderons sans hésitation. Ichrak
Response from the Quality Department

Dear Ichrak,
We´re genuinely appreciative of your positive review. Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay. Thank you for being a part of our journey and for your kind words.
Kind regards,
Quality Department

Norelle Oberin10
JAN 2024
A fantastic apartment in an amazing old palace with courtyard. The location couldn´t have been better, old town Seville is awesome. Busy streets and tourist spots within walking distance and yet quiet when we were in the apartment. We would stay again without any hesitation.
Response from the Quality Department

Dear Norelle,
We are grateful for your thoughtful review. Your feedback is instrumental for us to continue improving our service. It´s our pleasure to have met your expectations, and we hope to host you again in the near future.
Kind regards,
Quality Department

Aisling Mcnamara8
DEC 2023
The apartment was very nice. The building was beautiful and location was great for walking the city. The kitchen wasn’t so fit for purpose. We were provided dish washing tablets but there was no dishwasher and we had no dish towel or sponge to wash our dishes. The glass storage was not practical and led to us breaking two glasses just by opening the drawer. All in all it was a great stay.
Response from the Quality Department

Dear Aisling,
Thank you for taking the time to share your feedback on your recent stay. We´re pleased to hear that you found the apartment very nice and enjoyed the beauty of the building as well as the convenient location for exploring the city on foot.

We appreciate your valuable input regarding the kitchen amenities. We apologize for any confusion regarding the provided dishwashing tablets, as mentioned on our website, the flat does not have a dishwasher.

On the other hand, we regret the lack of sponge and kitchen towel as we usually leave these utensils in the rooms of all our guests.

Your comments are essential, and we will review and improve our kitchen provisions to ensure a more comfortable experience for our guests.
We´re glad to know that, overall, you had a great stay.
Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable experience in the future.
Kind regards,
Quality Department

Thomas Affre10
NOV 2023
Tout était très bien ! super emplacement !
Response from the Quality Department

Dear Thomas,
We are grateful for your thoughtful review. Your feedback is instrumental for us to continue improving our service. It´s our pleasure to have met your expectations, and we hope to host you again in the near future.
Kind regards,
Quality Department

Juliette Chevallier10
NOV 2023
Perfect place ton enjoy Seville ! The apartment is quiet but closed to very nice neighbourhood (Alfalfa district). It is very clean and well equipped. The shared terrasse has an amazing view on the cathedral for sunset hour. We had a perfect time in Seville.
Response from the Quality Department

Dear Juliette,
We´re deeply appreciative of your positive review and the happiness it brings to our team. Your satisfaction is what drives us to continuously strive for excellence. If you ever decide to embark on another journey, we´d be honored to be a part of your experience again. Your feedback fuels our passion for delivering outstanding service. Thank you for sharing your positivity with us and for choosing us as your accommodation choice.
Kind regards,
Quality Department

Jürgen Klimmeck10
NOV 2023
Wir haben auf Grund der wunderbaren Lage des Quartiers einen perfekten Startpunkt für unsere Stadteroberung gehabt. Die Dachterrasse mit einem sensationellen Blick auf die Stadt war sogar im November noch bis in den späten Abend hinein das Highlight für uns, um sich zu entspannen. Toll, toll, toll!
Response from the Quality Department

Dear guest, We sincerely appreciate your gracious feedback and are delighted to learn that our establishment provided you with an impeccable starting point for exploring the city. Thank you for choosing our establishment, and we look forward to welcoming you again in the future.

Quality Department

Tori Hall10
OCT 2023
Beautiful clean place, great location - walked to everything and amazing restaurants nearby. Host was lovely and great communication. Checkin was fine for us but would be a fee if arrived late, which I think could just be a lock box with instructions as per many Airbnb’s but still a seamless process as host very responsive. Very handy having access to the laundry. Thanks for a lovely stay ☺️
Response from the Quality Department

Dear Tori,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile.

On the other hand, we extend our sincere apologies for any inconveniences related to the late check-in. We consistently aim to maintain transparency with our guests, and details regarding our late check-in policy, along with associated charges, can be found on our website, accessible for all customers both before and after they make a reservation. We are dedicated to providing a personalized check-in service to ensure a warm and hospitable arrival experience for our guests, which is why our check-in is conducted in person. We regret any possible miscommunication on this matter.

We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
Kind regards,
Quality Department

Caroline Palm10
OCT 2023
Virkelig fin lejlighed med en perfekt beliggenhed. Lejligheden ligger i de små gader uden for meget turisme. Virkelig god vært, der sørgede for at alt var godt. Et ekstra plus var tagterrassen med udsigt over hele byen. Alt i alt var det et fantastisk ophold.
Response from the Quality Department

Dear Caroline,
We would like to take this opportunity for having chosen us for your visit and for taking the time to write a review. We are happy that you enjoyed your stay and we look forward to your next visit.
Kind regards,
Quality Department