This is a unique Palace-house. The building has high ceilings, wooden floors and coffered ceilings, spacious areas, large glass windows, the patios and galleries ... Without a doubt this is one of the most special places in Seville. It is the perfect house for those looking for something more than a stay in Seville, a unique occasion, a unique moment, and an unforgettable experience.
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Palace Abades Terrace House
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Response from the Quality Department
Dear Elisane,
Thank you for taking the time to share your experience with us. We are delighted to hear that you found the palacete to be a true gem in Seville, perfectly suited for a large group and ideally located near the Cathedral. It’s also wonderful to know that Pablo’s attentiveness added to the enjoyment of your stay.
We regret the inconveniences you encountered and appreciate your understanding. While we’re pleased that the issue with the toilet was promptly resolved, we sincerely apologize for the difficulty with the shower in one of the suites and the discomfort caused by the dust and damp smell in some rooms. Please rest assured that we take your comments to heart and will work diligently to address these matters to improve the experience for our future guests.
It’s reassuring to know that, despite these challenges, your stay was otherwise perfect. We truly hope to have the pleasure of welcoming you back on your next visit to Seville.
Palača je prekrasno uređena. Lokacija izvanredna, na nekoliko minuta šetnje do katedrale i drugih znamenitosti ovog divnog grada. Obzirom da se radi o zgradi koja ima dugu povijest, sigurno iziskuje znatne troškove na održavanju, ali vjerujem da to ima smisla.
Posebno želim pohvaliti Službu za korisnike, super ljubaznu Alex koja nam je s mnogo strpljenja odgovorila na sve naše želje, organizirala nam posjete mjestima koje se u Sevilli mora vidjeti, izlete van Seville i koja nam je učinila naše putovanje u Sevillu divnim i nezaboravnim.
Response from the Quality Department
Dear Zoran,
Thank you very much for your kind review. We are delighted to hear that your group enjoyed your stay at Genteel Home Palacio Abades in Seville. It is wonderful to know that you appreciated the beautiful decor of the palace and the excellent location, just a short walk from the cathedral and other landmarks of this remarkable city. As you mentioned, maintaining a building with such a rich history indeed requires significant effort, but we believe it is well worth it to provide a unique experience to our guests.
We are especially pleased that our customer service, and particularly Alex, contributed to making your trip so memorable. We will certainly pass on your compliments to her. It’s gratifying to know that her dedication and attention to detail helped make your stay in Seville both enjoyable and unforgettable.
We truly hope to welcome you back in the future for another wonderful stay.
Quality Department.
Response from the Quality Department
Dear Jay,
Thank you for taking the time to share your comments. We are pleased to hear that you enjoyed the location and spaciousness of the property, as well as the air conditioning. However, we sincerely apologize for the issues you encountered during your stay.
Please be assured that we always carry out thorough inspections and maintenance checks prior to our guests´ arrival to ensure that everything is in top condition. Therefore, we regret the inconveniences you experienced and assure you that we will address this with the team responsible for these checks to prevent similar incidents from occurring in the future.
We sincerely apologize once again for the inconvenience caused. We appreciate your feedback and will take steps to ensure a smoother experience for our future guests. We look forward to the opportunity to welcome you back and provide you with an improved stay.
Response from the Quality Department
Dear Katie,
Thank you for taking the time to share your detailed feedback regarding your recent stay. We are pleased to hear that you enjoyed the excellent location of our property, which truly is ideal for exploring the Cathedral, Alcazar, and a variety of local attractions. Our aim is to provide a convenient and memorable experience for all our guests.
However, we sincerely apologize for the smell you encountered upon entering the apartment. It is important to emphasize that such odors can sometimes be exacerbated by external factors, including weather conditions, making them more noticeable. Please rest assured that we take your comments seriously, and we will work diligently to address this issue to ensure that our guests have a more pleasant arrival experience in the future.
Regarding the presence of insects, we want to highlight that we conduct regular pest control measures to minimize any occurrences. However, factors such as warm weather can occasionally lead to the temporary appearance of pests. We sincerely apologize for any discomfort this may have caused during your stay, and we will be reviewing our pest control protocols to ensure they are functioning effectively.
At our company, we are committed to providing a high standard of service and maintaining the quality of our accommodations. Your feedback is invaluable to us, as it helps us identify areas for improvement. We truly appreciate your understanding and patience, and we hope to have the opportunity to welcome you back for a much more satisfying experience in the future. Thank you once again for your valuable insights.
Response from the Quality Department
Dear Cristina,
Thank you so much for your wonderful feedback. We are thrilled to hear that you found our apartment to be a unique and stunning oasis in the heart of Seville. It’s fantastic to know that the stylish furnishings, thoughtful touches, and amenities contributed to a memorable stay.
We are also pleased that you appreciated the recommendations for activities and restaurants, as well as the ease of check-in. It’s great to hear that you found the experience to be of excellent value and that you would consider returning. We look forward to welcoming you back in the future.
Response from the Quality Department
Dear Manvir,
Thank you for your review. We are pleased to hear that you found the space large enough for your group and appreciated the central location. We hope to have the pleasure of hosting you again in the future.
Response from the Quality Department
Dear Zach,
Thank you so much for your thoughtful review. We´re delighted to hear that you enjoyed the Roman-style architecture and luxurious materials of our property. It´s wonderful that the spacious rooms with en-suite bathrooms and walk-in closets provided the privacy you needed. We appreciate your feedback regarding the ground floor bedrooms and will look into ways to enhance their privacy. We´re glad that the internal courtyard design helped keep you cool during your stay, and that you enjoyed the roof deck in the evenings. It was a pleasure hosting your group in Sevilla, and we hope to welcome you back for another memorable stay.
En conclusión, muchas gracias a todos, nos veremos pronto en otro lugar....
Response from the Quality Department
Dear De Ridder,
Thank you very much for your wonderful review. We are pleased to hear that you enjoyed your stay in our palace and found its location in the heart of the old town both convenient and magical. We appreciate your kind words about our team and their 24-hour availability. We are glad to know that everyone was very happy and that you consider our property perfect. It is an honor to receive a recommendation from a tourism expert like yourself. We look forward to welcoming you again soon.
Quality Department.
Response from the Quality Department
Dear Denise,
thank you very much for your detailed feedback. We´re thrilled to hear that you and your colleagues had a wonderful stay at our house.
It´s fantastic to know that there was plenty of space for everyone to enjoy their privacy while also having fantastic common areas to gather together. We´re glad you found the house clean with high-quality furnishings and comfortable beds.
We´re delighted that the central location allowed for easy access to dining and shopping without sacrificing the peace and quiet of the apartment. We´re also pleased that our communication met your expectations both before check-in and throughout your stay.
Regarding the issue with the keys, we appreciate your understanding and feedback. We´ll take your comments into consideration to improve our service for future guests.
Once again, thank you for choosing to stay with us. We hope to have the pleasure of hosting you and your colleagues again in the future.
Response from the Quality Department
Dear Kellan,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Response from the Quality Department
Dear Annie,
Thank you for taking the time to share your feedback with us. We´re delighted to hear that you found our apartment incredible for accommodating a large group of people and that you were overall satisfied with your stay. We´re glad you appreciated the excellent facilities in the kitchen and the beautiful living room.
We apologize for any inconvenience caused by the cold temperatures in the ground floor bedrooms. Additionally, we regret the issue with the hot water supply on the ground floor. Please rest assured that we will address these concerns to ensure a more comfortable experience for future guests.
Nonetheless, we´re pleased to hear that you enjoyed the brilliant location near the cathedral and that the property´s historical charm resembling an ancient palace left a positive impression. We sincerely appreciate your recommendation. Thank you once again for your valuable feedback. Should your travels bring you back to the area, we would be honored to host you again and ensure a more comfortable stay.
Response from the Quality Department
Dear Frederick,
Thank you for sharing your experience with us. We´re thrilled to hear that our place was perfect for your needs. It´s great to know that you found the bedrooms to be evenly sized and equally comfortable. We strive to provide our guests with a comfortable and enjoyable stay, and we´re glad that we were able to meet your expectations in this regard. We appreciate your feedback and hope to have the pleasure of hosting you again in the future.
Struttura unica, palazzo storico, ambienti ampi e confortevoli
La stanza all’ultimo piano ha una scala un po’ ripida
Response from the Quality Department
Dear Maddalena,
Thank you so much for your positive review, highlighting the convenience of our location. We´re truly grateful for your kind words and thrilled to hear that you found our location to be advantageous.
Regarding the stairs, we aim to be as transparent as possible, which is why we provided the specific information about the apartment in our web site, also you can find this information in your booking confirmation when you make it.
Thank you for choosing our accommodation, and we hope to have the opportunity to host you again in the future.
Warm regards,
Quality Department
Response from the Quality Department
Dear Luke,
Thank you for sharing your positive feedback about our amazing and spacious place. We appreciate your mention of the issue with the WiFi, and we sincerely apologize for any inconvenience it may have caused during your stay. Please know that this is an isolated incident, and we are actively working to address and prevent its recurrence in the future. We value your input and hope to have the opportunity to provide an improved experience for any future visits.
Response from the Quality Department
Dear Victor,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Kind regards,
Quality Department
Response from the Quality Department
Estimado Edgar,
Valoramos inmensamente sus comentarios positivos acerca de su experiencia en nuestro apartamento. Nos complace saber que su estancia fue agradable y satisfactoria. Gracias por confiar en nuestros servicios; su satisfacción es nuestra máxima prioridad.
Saludos cordiales,
Departamento de Calidad
Response from the Quality Department
Dear Lorraine,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards,
Quality Department
Response from the Quality Department
Dear Veikko,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Response from the Quality Department
Dear Joanne,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Kind regards,
Quality Department
Response from the Quality Department
Dear Raphael,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Kind regards,
Quality Department
Lage, Sauberkeit, Einrichtung, Kommunikation, Checkin
Geruch in den unteren Zimmern, Einige Zimmer ungepflegt, Küchenausstattung gering, Preis- Leistungsverhältnis passt nicht. Ein Zimmer ist nicht nutzbar wegen der gefährlichen Treppe. Ingesamt müsste die gesamte Lokation gewartet werden.
Response from the Quality Department
Dear Janette,
Thank you very much for your thoughtful review. We are truly pleased to hear that you enjoyed the convenient location, cleanliness and communication with the staff.
We deeply regret that you experienced about the unusual odor during your stay, it happens at specific times, and it depends of the weather situation, even so, we have taken direct measures to avoid any similar situation with our future guests. We aplogise, aswell, for kitchen equipment low. We would have liked to have been made aware of this problem during your stay so that we could have provided you with an adequate response. However, We have already replenished all the necessary utensils.
Regarding the room mentioned in the review, we would like to specify that it is located in a wonderful attic representative of the old Sevillian houses. Access to this room is via the staircase you mentioned, which we wanted to preserve in order to maintain the authenticity of our palace house. We regret that it has not been to your liking.
We hope you enjoyed your stay and that we will have the opportunity to host you in the future.
Kind regards,
Quality Department.
Response from the Quality Department
Dear Anthea,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards,
Quality Department
It’s a beautiful old house with ample spaces
The most important problem in the house is the air conditioners that do not work and I am convinced that it is something known to its owners. The heat in the house and rooms was more intense than outside in the streets of Seville. The week we were there was not one of the hottest, so I guess in the middle of summer the house must be hell. The heat was so intense in a couple of rooms that one of my relatives decided to leave the house to an NH hotel (2 rooms) even under consideration of double payment. I requested fans to try to compensate and the response was negative. Scarce kitchen utensils for a house of 14 guests. Non-functional washing machine. I definitely do not recommend it and would not return.
Response from the Quality Department
Dear Blanca,
We appreciate you taking the time to write a review about your recent stay. We are glad to know that you found the house beautiful and spacious. On the other hand, we regret any inconvenience you have experienced during your stay.
We know how important is the air conditioning work properly for our guests, so we apologise if in this case it was not up to standard. We also apologise for any inconvenience you experienced with the kitchen utensils, we know that our customer service team as soon as they received your complaint took immediate action to resolve the issue and they brought everything that you asked for. I hope this helped to make your stay more pleasant. Furthermore, about the washing machine, we are very sorry that it did not work properly, we tried to solve the problem during your stay but it was not possible due to technical problems, so it took longer than expected to fix it, in this case we proceeded to offer you a discount for this inconvenience to compensate for the discomfort due to this.
We want to assure you that we have already taken steps to rectify all the issues you encountered, including a thorough inspection of the apartment to ensure everything is in proper working order to avoid these inconveniences with our future clients. Your comfort and satisfaction are of the utmost importance to us, and we appreciate your understanding in this matter and your feedback which help us to improve.
We hope you will give us another opportunity in the future to give you the experience you deserve, and we will make your stay as rewarding as possible.
Kind regards,
Quality Department.
Response from the Quality Department
Dear Julie,
Your glowing review warms our hearts and reminds us why we love what we do. We´re truly thankful for your positive feedback. It´s guests like you who make our efforts worthwhile. Your satisfaction means everything to us, and we´re here to make your future stays just as amazing. Thank you for sharing your positivity with us.
Kind regards,
Quality Department
Response from the Quality Department
Dear Saweda,
We want to extend our sincerest gratitude for choosing our apartment for your recent stay. We are truly sorry for any inconvenience you may have encountered during your time with us. Your feedback is invaluable, and we are working diligently to address the issue and prevent any recurrence. It would be an honor to have the opportunity to host you again, and we promise to provide you with an impeccable experience that reflects our commitment to your satisfaction.
Kind regards.
Jose L.H. Campos
Quality Department Manager
The space and the intimacy of the home. Appropriate for the region and it’s history and culture. I enjoyed that the kids that were with us had space to play.
There are several items that need to be kept up with that need repairs and that we found a roach on the bottom floor
Response from the Quality Department
Dear Bello,
Thank you for your feedback. We´re glad you had a great time and appreciated the spaciousness and intimacy of the home, which aligns with the region´s history and culture. We apologize for any maintenance issues you encountered and assure you that we will address them promptly. We apologize for any inconvenience caused by the presence of a roach and will take measures to address this as well. We appreciate your input and hope to welcome you back in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Julie,
Thank you for your review. We´re thrilled to hear that our place exceeded your expectations. We appreciate your recommendation for larger groups visiting Seville. Thank you for choosing our place!
Jose L.H. Campos
Quality Department Manager
RAS.
Response from the Quality Department
Dear Dorra. We´re so grateful for your glowing review of our apartment. Thank you for highlighting the cleanliness, comfort, and amenities we offer. It´s our pleasure to provide our guests with an exceptional experience, and we hope to have the pleasure of hosting you again soon.
kind regards.
Jose L.H. Campos.
Quality Department Manager.
Response from the Quality Department
Estimado Fernando:
Apreciamos su comentario sobre su estadía en nuestro apartamento. Lamentamos mucho cualquier problema o inconveniente que haya experimentado durante su estancia. Sus críticas constructivas son extremadamente valiosas para nosotros y las utilizaremos para mejorar nuestros servicios. Esperamos que nos brinde otra oportunidad de servirle y que podamos brindarle una experiencia mucho más agradable y sin problemas.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Marc,
thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Elisabeth,
Thank you for sharing your experience at our place with such detail. We are honored to have exceeded your expectations and provided you with a memorable stay. We are thrilled to hear that you were impressed by the size and luxurious appointments of our bedrooms and living spaces, and that you appreciated the thoughtful amenities provided for your comfort. Your kind words about the flamenco dancing and our private courtyard mean a lot to us. We appreciate your understanding and patience with the narrow streets of the Santa Cruz neighborhood, which indeed add to its charm, and we hope this did not detract from your overall experience. We look forward to the opportunity to host you again in the future, and thank you for choosing our place for your visit to Seville.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimada Gabriela:
Estamos emocionados de leer su reseña positiva de nuestro apartamento. Gracias por destacar la comodidad y servicio excepcional que proporcionamos. Fue un placer hospedarlo, y esperamos tener la oportunidad de darle la bienvenida de nuevo en un futuro cercano.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Dana,
We would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Carey,
It is wonderful to hear that you had an enjoyable experience at our apartment. Your positive feedback about our staff and accommodations is highly appreciated, and we take pride in providing excellent service. We hope to have the pleasure of welcoming you back in the future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Lauren,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.
Response from the Quality Department
Dear Amber,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review and we look forward to serving you again in the future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Daan,
Thank you very much for staying with us and for sharing your personal experience. Comments like yours help us to understand how our guests enjoy their stays with us and what we can do better.
We hope that we will have the opportunity to welcome you back in the future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Denis,
First and foremost thank you for making us your choice apartment for your stay in Seville. We work hard every day to provide quality accommodations and it brings us great joy to know that we have succeeded. We look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Elena,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. It has been a pleasure to read your review and we look forward to receiving you again in the near future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Dawn,
Thank you very much for this wonderful review of our apartment. We are delighted that it coul match all of your expectations.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Norman,
Thank you for this review of your stay. We are thrilled that you found everything to make your stay a special one.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Jose,
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at our apartment was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Tony,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Samir,
we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.
Jose L.H. Campos
Quality Department Manager
Shower without hot water -A leaking flush
Response from the Quality Department
Dear Philippe,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear James,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Seville. We look forward to welcoming you back again very soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Patrick, thank you very much for your positive feedback. We are glad to know that our prime location was ahighlight of your stay, in additiona to our services provided by our team.
We would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Response from the Quality Department
Dear Rajul, thank you very much for choosing our Palace House for your stay in Seville.
We are delighted to know that the unique architecture, decoration and prime location was a highlight of your stay, in addition to our helpful staff.
We are glad to know that you had a memorable stay with us and look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Aija T.
Quality Department
Our family enjoyed the property, the location was great everything was walking distance- restaurants, bars, coffee/ Ice cream shops. Sightseeing was close by. The genteel home staff were very easy to work with, they were very responsive to all of our needs. Will definitely stay at one of they properties on our next trip
Response from the Quality Department
Thank you very much for taking the time to review your stay in our Palace House. It was a pleasure to host your family on this occasion and we hope to have the opportunity to meet you again in the future.
Aija T.
Quality Department
We were traveling with another family and rented this gorgeous apartment in the heart of the old city of Seville. The apartment exceeded our expectations in every way. Fantastic bedrooms and bathrooms, with an amazing kitchen. We hope to return!!
Response from the Quality Department
Thank you very much for taking the time to review your stay in our unique Abades Palace House.
We are glad to know that you enjoyed your stay in our property so much and would love you to come back and enjoy more memorable days with us.
Aija T.
Quality Department
Response from the Quality Department
Estimado Alejandro, agradecemos el tiempo que se tomó para compartir sus comentarios sobre su estancia en nuestra casa-palacio. Estamos encantados de que haya disfrutado de su estancia y nos encantaría que volviera a disfrutar de más días inolvidables con nosotros.
Aija T.
Quality Department
Response from the Quality Department
Dear Edward, thank you very much for your valuable review. It is very important for us to know the opinion of our guests.
We are glad to know that you enjoyed your stay in our apartment so much. Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
We hope to see you again soon.
Aija T.
Quality Department
Response from the Quality Department
Dear Jen,
We would like to express our gratitude for the comment you have made about your visit, since it helps us understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our clients and we are delighted to hear that your group enjoyed your vacations in our Abades Palace house.
We are glad to know that you went home with beautiful memories of your time in Seville.
Aija T.
Quality Department
(-) riscaldamento e un pizzico caro
Response from the Quality Department
Dear Gianni, thank you very much for sharing your opinion regarding yoru stay with us.
We look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
Response from the Quality Department
Estimada Mónica,
Estamos sinceramente agradecidos por el tiempo que ha dedicado en compartir su opinión sobre su reciente estancia en nuestra propiedad Palacio Abades Terrace. Sus comentarios nos ayudarán a continuar mejorando la calidad de nuestros servicios.
Gracias por elegirnos y por sus críticas constructivas, esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de superar sus expectativas.
Aija T.
Departamento de Calidad
I stayed at this location with 7 of my colleagues, and we enjoyed the apartment-style living that gave each of us our personal space. Each bedroom had it´s own bathroom, and the common area was large enough to fit us all when we wanted to come together. The location in the city is perfect—quiet street, but right around the corner from a bustling city center.
Response from the Quality Department
Dear Taylor, thank you very much for your kind review regarding your stay in our Abades Palace House.
We are glad to know that our property met your expectations, and you enjoyed its perfect location.
Hope to meet you in near future again.
Aija Teilane
Quality Department
Response from the Quality Department
Dear Joshua, thank you very much for your feedback. We are glad to know that this property adapted your needs. We do apologize for the technical problems you experienced during your stay. We would like to inform you that it has been checked with the owner and the internet connection has been improved.
We hope to have the opportunity to host you in near future again.
Aija Teilane
Quality Department
Response from the Quality Department
Dear Joao, thank you so much for making an effort to share your feedback thoughts with us. We really appreciate your comments.
Our Abades Palace house is located in the very heart of city and offers our guests the prime location to enjoy the stay in Seville without a need to use the car. For the future occasion please do not hesitate to contact our team, so we can indicate you the easiest access and the closest parking places.
We look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.
Aija Teilane
Quality Department
Amplitud, estancias independientes y confortables.
Response from the Quality Department
Muchas gracias por elegir nuestra propiedad en esta ocasión. Estamos muy contentos de leer que estuvo muy satisfecho con la comodidad nuestra casa-palacio que ofrece una experiencia inolvidable para nuestros huéspedes.
Apreciamos el tiempo que tomó para compartir su experiencia y esperamos poder servirle de nuevo pronto.
Aija Teilane
Departamento de Calidad
Response from the Quality Department
Nos gustaría darle las gracias por compartir esta maravillosa opinión sobre su reciente estancia con nosotros. Todo el equipo trabaja muy duro para garantizar que ofrecemos un servicio de alta calidad y una experiencia diferente y memorable.
Esperamos poder darle la bienvenida de nuevo muy pronto.
Aija Teilane
Departamento de Calidad
Response from the Quality Department
We would like to thank you for choosing our property for your stay.
We highly appreciate this wonderful review, it has been a pleasure for us to read it and we look forward to serving you again soon.
Aija Teilane
Quality Department
Response from the Quality Department
Thank you for choosing our property on this occasion and for the courtesy of your time to leave us your feedback.
We highly appreciate your comments as they help us to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.
We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Aija Teilane
Quality Department