This elegant duplex, located on the central Jesús del Gran Poder street in Seville, combines comfort and style in an exclusive setting. Upon entering, you are welcomed into the living room, a bright space with a glass ceiling that creates a unique ambiance. Next to the kitchen, there is a conveniently located bathroom.
View on the map
Gran Poder III Duplex
from to
Response from the Quality Department
Dear Julien,
Thank you for taking the time to share your feedback. We are truly sorry that your experience did not meet your expectations. Nevertheless, we would like to take this opportunity to clarify a few points.
Regarding the seasonal availability of the pool, this information is always clearly stated both on the property listing and again in the booking confirmation. Transparency is one of our core values, and we do everything possible to ensure that all relevant details are available to avoid any misunderstandings. For this reason, we always encourage our guests to carefully read all the provided information before confirming any booking, in order to avoid occasional confusion.
As for the condition of the apartment upon your arrival, we sincerely apologize if the cleanliness did not meet the high standards to which we are fully committed. That said, it is important to highlight that our team remained attentive and responsive throughout your stay. We immediately proposed appropriate solutions to address the situation, which you kindly accepted. However, we regret that despite our efforts to make your stay as comfortable as possible, this was not enough for you to enjoy your time with us.
Once again, we thank you for your comments and assure you that we take each and every one of them very seriously, as we continue working to offer the best possible experience to all our guests. Should you choose to give us another opportunity in the future, we would be delighted to provide you with a truly pleasant stay.