VIEW PHOTO
  1. HOME   
  2. Holiday rentals in Seville   
  3. Betis XIII

Betis XIII
Apartment

Seville · Triana

9.8 (66 valuations)


1-5
People

3
Bedrooms

2
Bathrooms

68 m2
Surface

About accommodation

Magnificent apartment located in one of the most prestigious and exclusive enclaves of Seville: the emblematic Betis street. This captivating place is brimming with history and tradition, and today, it is one of the most coveted destinations in the city.

Step into this beautiful apartment meticulously furnished and equipped with high quality designer furniture. It consists of three large bedrooms, two of them with luxurious double beds (180x200 and 160x200) and the other with a single bed (90x200). The spacious and elegant living room has a cozy seating area with comfortable sofas where you can relax and enjoy a Smart TV with internet access and multiple entertainment platforms. In addition, it has a dining room for six people, ideal for sharing unforgettable moments. The open-style kitchen is fully equipped with all the necessary utensils to make your stay a pleasant experience.

The building also has a large communal terrace area, designed for the enjoyment of all guests. Here you can relax and sunbathe in the pool, open from April 1 to October 31, and the common solarium, while you take advantage of the pleasant climate that Seville offers.

The location of this building is unbeatable, located on Betis street itself, at the starting point of Triana, but just by crossing the river you will be in the center. Thus, you will have the best of Triana at your fingertips, with its traditional tapas bars and renowned restaurants. In addition, a few minutes on foot, you will reach the heart of the city, on Avenida de la Constitución, where the Cathedral, the Giralda and the Archivo de Indias are located. In addition, in the vicinity of the apartment you will find a wide variety of services, such as supermarkets, shops of all kinds, pharmacies, among others.

Enjoy an exceptional stay in this dream apartment, where elegance, comfort and a privileged location merge to give you an unforgettable experience in captivating Seville.

Air conditioning Central
Heating Central
Services Soap, gel, shampoo, sheets and towels
Pool Community
Pets Not allowed
Cot Available
Terrace Community
Floor 1st Floor
Elevator Available
Fiber internet Free
Balcony Interior views
Television Smart TV
Coffee Maker Capsules
Security 24H Concierge
View all equipment

Services

> Check-in in person.
> Customer service.
> Cot and high chair available on request.
> Laundry service on request.
> Weekly periodic cleaning and mandatory change of bed linen and towels for stays longer than 6 nights. Included in the price.
> Possibility of daily periodic cleaning available separately. Please inquire for pricing.

House rules

> Check-in: from 15:00h to 21:00h.
> Check-out: before the 11:00h.
> No parties or events are allowed.
> Smoking is not permitted on the property or in communal areas.
> Reduce noise from 23:00h to 9:00h
> This accommodation does not allow pets.

Additional Information

> Pool: From 11:00 a.m. to 10:00 p.m.

> A/SE/00434


>
The booking of each Genteel Home accommodation includes the offer of extra experiences or activities to improve your experience, which are managed by external providers, who will inform you by e-mail or WhatsApp, and you can contract or refuse them. For more information about the management of experiences and extra activities of the accommodations, please visit our Privacy Policy on our official website.
Book now


Discount code
APPLY
Book now

Do you have any questions or doubts about accommodation?


Request for information

View on the map

The operator of this accommodation is obligated to provide, alongside the accommodation service, the following services:



• Catering service whose menu can be consulted here


• Reception and luggage custody service. Included in the price.


• Weekly periodic cleaning and change of bed and bath linens, mandatory for stays longer than 6 nights. Included in the price.


*Possibility of daily periodic cleaning apart. Ask for price.


Apartment’s Rating

9.8 (66 Valuations)

Location
9.9
Quality
9.8
Cleaning
9.9
Staff
9.7
Facilities
9.8
Recommendable
9.9

We are interested in your opinion


Our Guests’ Opinions

yasir almutairi10
NOV 2024
This apartment deserves to be recommended

Jacqueline Zoë Lockwood-Bulut10
OCT 2024
10/10 - super beautiful and clean, spacious apartment. Great location! Easy Checkin and Check out. Super easy and great communication via Chat. So nice! :)
Response from the Quality Department

Dear Jacqueline,

Thank you so much for your kind words and for taking the time to share your feedback. We are delighted to hear that you enjoyed the apartment, its location, and the ease of check-in and check-out. It´s wonderful to know that our communication was helpful during your stay. We truly appreciate your positive review and hope to welcome you again in the future.

Bernardo Colin10
OCT 2024
El lugar muy comodo y limpio
Response from the Quality Department

Estimado Bernardo:

Nos sentimos muy honrados por sus amables palabras y agradecemos que haya elegido quedarse en nuestro establecimiento. Ha sido un placer servirle.

Kath Smith10
OCT 2024
superb accommodation in a fantastic apartment complex that is an oasis of calm just across the river from the bustling centre of Sevilla. the fabulous roof terrace and pool were a wonderful bonus with the view across the river from Triana and the chance to enjoy brunch in the café up there we had a 3 bedroom, 2 bathroom apartment that was modern , comfortable and had plenty of space for the 5 of us When we needed assistance the day before departure,the wonderful Andrea and Lucia on reception were AMAZING - making numerous phone calls , translating anything we needed in the evening and the next morning. They really looked after us Muchas gracias we wouldn´t hesitate to book accommodation here again or to recommend it
Response from the Quality Department

Dear Kath,

Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed your stay and appreciated the calm and relaxing atmosphere of the apartment complex, as well as the fantastic views from the roof terrace and pool. We’re also glad that the apartment´s spaciousness and comfort met your needs.

It’s especially heartening to know that Andrea and Lucia were able to assist you and ensure your experience was seamless. We truly value their dedication to providing excellent service.

We appreciate your kind words and look forward to welcoming you again in the future. Thank you for recommending us.

Camille Tronche10
OCT 2024
Great Location and very comfortable place to stay as a family. The team was always very helpful et pleasant. A place to recommend +++
Response from the Quality Department

Dear Camille,

Thank you for your kind review of your recent visit. It has been a pleasure to host you, and we eagerly anticipate the opportunity to welcome you back in the future.

Elisha Kane10
SEP 2024
The accommodation couldn’t have been any better! - Amazing location: overlooks the river and in walking distance to main landmarks - Beautiful accommodation: modern decor with extremely comfy beds and blackout shutters. - Helpful staff: excellent communication prior to arrival. Once checked in everyone was so helpful, especially the maintenance team member who kept the rooftop spotless every day.
Response from the Quality Department

Dear Elisha,

Thank you so much for your wonderful review. We are delighted to hear that your experience in our accommodation was so positive. It’s fantastic that you enjoyed the amazing location with river views and the proximity to the main attractions, as well as the modern decor and comfortable beds with blackout blinds. We truly appreciate your kind words about our team, especially the maintenance member. We look forward to welcoming you back in the future.

Noreen Anderson10
SEP 2024
perfect place to stay for a Seville visit, great location, lovely restaurants nearby and loved the cafe downstairs. Pool was a great place to relax. Will be back
Response from the Quality Department

Dear David,

Thank you for your wonderful feedback. We´re so pleased to hear that you enjoyed the apartment´s location, the nearby restaurants, and the café downstairs. We´re also glad you had a relaxing time at the pool. We would be delighted to welcome you back for your next visit to Seville.

Kirsty Dawson10
SEP 2024
Lovely 3 bedroom apartment on the river. 10 minute walk to the cathedral. Lots of bars and restaurants locally. Great little rooftop pool and outside area to cool off. The host is responsive and helpful. They provided a crib and high chair for my infant. It’s an excellent place to stay. Highly recommend.
Response from the Quality Department

Dear Kristy:

We sincerely thank you for your very positive review. We are pleased to hear that you enjoyed your stay in our flat, as well as the location and amenities such as the rooftop pool. We always strive to provide excellent support to our guests and it is gratifying to know that you were able to have everything you needed for your baby. We look forward to welcoming you back in the future.

Per Dyrberg Hald10
SEP 2024
Meget lækkert sted, super lejlighed med fed tagterasse med skøn pool og cafe med mulighed for at spise morgenmad og aftensmad.
Response from the Quality Department

Dear Per,

Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed the apartment and the fantastic rooftop terrace with the lovely pool. It’s great to know you appreciated the café and the option to enjoy breakfast and dinner. We look forward to welcoming you back in the future.

Gaelle Meheust10
AUG 2024
Un logement impeccable, très bien situé pour explorer la vieille ville.
Response from the Quality Department

Dear Gaelle,

Thank you for your kind words. We’re pleased to hear that you found the accommodation impeccable and well-located for exploring the old town. We appreciate your feedback and hope to have the opportunity to host you again.

Gerardina Van De Weerdt10
AUG 2024
Toplocatie-en appartement met 3 mooie slaapkamers.
Response from the Quality Department

Dear Gerardina,

Thank you for your feedback. We’re glad to hear that you enjoyed the top location and our beautiful apartment. We appreciate your comments and hope to welcome you back soon.

Selvaggia Fossi Colletti10
AUG 2024
Tutto perfetto. Appartamento davvero molto bello. Il migliore nel giro di due settimane per la Spagna.
Response from the Quality Department

Dear Selvaggia,

Thank you very much for your kind review. We are very happy to hear that you found the flat very pleasant and that it was the best during your stay in Spain.

It is a pleasure for us to have respected your expectations, and we hope to have the opportunity to welcome you again in the future.

Julia Williams10
JUL 2024
Ideal location walking distance to all the city center attractions. Great neighborhood for restaurants and the market. Nice rooftop area and pool for relaxing. Spotlessly clean, everything was very new. It had all the features we wanted. Daytime host available at the reception. I would highly recommend this apartment.
Response from the Quality Department

Dear Julia,

Thank you for your wonderful review. We are delighted to hear that you enjoyed the ideal location and found it convenient for exploring all the city center attractions. It’s great to know that the neighborhood, with its restaurants and market, added to your experience.

We are pleased you enjoyed the rooftop area and pool, and that you found the apartment spotlessly clean and well-equipped with all the features you needed. We also appreciate your positive comments about our daytime host at the reception.

Thank you for highly recommending our apartment. We look forward to welcoming you back in the future.

Randeep Chohan10
JUN 2024
Great location, really helpful reception. We had the best time :)
Response from the Quality Department

Dear Randeep,

We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.

Brianna Fitchett10
JUN 2024
Amazing spot. Modern and clean apartment in the heart of the city. Quiet and comfortable. Friendly staff and super clean.
Response from the Quality Department

Dear Brianna,

We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.

Mily Fernandez Elizondo10
JUN 2024
In apartamento de 10 /10. Perfecto en todos los aspectos , ubicación increíble . Recomendado 100%
Response from the Quality Department

Estimada Mily:

Agradecemos sinceramente sus alabanzas y nos alegra que haya tenido una experiencia satisfactoria en nuestro apartamento. Su reconocimiento es de gran importancia para nosotros. Esperamos recibirle de nuevo en el futuro.

Franz Struwig10
JUN 2024
We had a wonderful stay at Genteelhome. It is a short walk /cycle across the bridge to most areas we wanted to visit and also close to the Triana food market. We enjoyed the pool after coming back from walks in the Summer heat - Genteel felt like an oasis. We would recommend breakfast at the restaurant on the deck.
Response from the Quality Department

Dear Franz,

Thank you so much for your lovely review. We´re delighted to hear that you had a wonderful stay and enjoyed our convenient location, close to the areas you wanted to visit and the Triana food market. The pool provided a refreshing oasis during the summer heat, adding to your comfort. We appreciate your recommendation for breakfast at our restaurant on the deck. It would be our pleasure to welcome you back for another enjoyable stay.

Jaime Guijo Fernandez10
JUN 2024
Top appertement
Response from the Quality Department

Dear Jaime,

We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.

Rilana Van Kampen10
MAY 2024
Goede service met handige tips voor ons verblijf in Sevilla in een mooi en schoon appartement op een goede locatie!
Response from the Quality Department

Dear Rilana,

Thank you for your kind words! We are delighted to hear that you appreciated our service and the tips for your stay in Seville. We´re glad you enjoyed the beautiful and clean apartment, as well as the excellent location. We look forward to welcoming you back in the future.

Quality Department.

Michael Steer10
MAY 2024
Great stay. Felt very at home with their friendly customer service. Excellent location at the end of Calle Betis by the Plaza de Cuba. Would definitely stay there again.
Response from the Quality Department

Dear Michael,

Thank you for your wonderful review. We´re thrilled to hear that you had a great stay and felt at home with our friendly customer service.

We´re glad you enjoyed the excellent location at the end of Calle Betis. We look forward to welcoming you back again in the future.

Quality Department.

Michael Steer10
MAY 2024
While there’s a washer in the room, there’s no dryer but there’s a laundromat <5 mins away walking where you can dry clothes quickly if you don’t have time for them to air dry in your room. Having a washer was very convenient compared to staying at a hotel.
Response from the Quality Department

Dear Michael,

Thank you for your feedback. We are pleased to hear that you found the in-room washer convenient. We have noted your comments regarding the dryer, and we would like to inform you that all our apartments are equipped with clotheslines for air-drying to make our guests´ stay as easy as possible. We trust that you enjoyed your stay with us and took advantage of our wonderful terrace and pool. It would be our pleasure to welcome you back in the future.


Quality Department.

James Ginsburg10
MAY 2024
This property is exactly as depicted. Spacious, clean and fantastic location! The rooftop cafe, lounging area and pool are a definite bonus! The reception ladies are welcoming and very helpful. We loved being across the river from Seville (5-10 minute walk) and the Triana neighborhood also has plenty to offer with cafes, restaurants, shopping, etc. We would definitely return to this property if ever in the Seville area again. Thank you Genteelhome!
Response from the Quality Department

Dear James,

Thank you for your glowing review. We are thrilled to hear that our property met your expectations and provided you with a spacious, clean, and well-located accommodation. It´s wonderful to know that you enjoyed the rooftop café, lounging area, and pool as added bonuses.

We are also delighted that our reception staff made you feel welcome and provided helpful assistance during your stay. The Triana neighborhood indeed offers a wealth of experiences, and we´re glad you appreciated its offerings.

Thank you for considering a return to our property in the future. It would be our pleasure to welcome you back.

Isabelle Antoncic10
MAY 2024
Logement très bien placé juste le pont à traverser pour être dans le centre. Le logement est bien agencé assez spacieux avec une belle déco. S’il faut faire une remarque dommage de ne pas avoir de fenêtre sur l’extérieur, cependant il est très bien insonorisé et pour dormir c’est l’idéal.
Response from the Quality Department

Dear Isabelle,

Thank you for your kind review. We´re delighted to hear that you enjoyed the prime location of our accommodation, just a bridge away from the city center. We´re glad you found the layout spacious and the decor beautiful. While we regret the absence of exterior windows, we´re pleased that the apartment is well soundproofed, providing an ideal environment for a good night´s sleep. Your feedback is valuable to us, and we hope to welcome you back for another pleasant stay in the future.

Kate Barry10
MAY 2024
Great apartment right by the river. Furnishings were very nice and modern. They provided a concierge service that helped us with dinner suggestions. Also used the concierge to book tour, flamenco show, and transfer. Would definitely recommend.
Response from the Quality Department

Dear Kate,

Thank you for your fantastic review. We´re thrilled you enjoyed the modern furnishings and the convenient location by the river. It´s wonderful to hear that our guest service was helpful for your dinner plans, tour bookings, flamenco show, and transfer. We appreciate your recommendation and hope to welcome you back soon.

Cheryl Hendricks10
APR 2024
What a wonderful stay my three daughters and I had in your lovely accommodations! The condo was gorgeously decorated, spacious, and cozy. A perfect place to return after touring beautiful Seville. Highly, highly recommend to anyone looking for 5 star service and high quality design. Thank you!
Response from the Quality Department

Dear Cheryl,

Thank you for your glowing review. We are thrilled to hear that you had a wonderful stay in our accommodations. It warms our hearts to know that you found the apartment gorgeously decorated, spacious, and cozy, providing the perfect retreat after exploring beautiful Seville. Your recommendation means the world to us, and we strive to provide 5-star service and high-quality design to all our guests. Thank you for choosing us, and we look forward to welcoming you back in the future.

Marieke Franken8
APR 2024
Hele fijne plek, alles is op loopafstand. Dakterras is heerlijk! Appartement is ruim voor familie met 3 kids. Zeer tevreden. Het enige minpuntje vonden wij de harde matrassen. Verder echt een aanrader.
Response from the Quality Department

Dear Marieke, thank you very much for your kind words and positive feedback. We´re delighted to hear that you had a wonderful stay and enjoyed the convenient location, as well as the delightful rooftop terrace. It´s great to know that the apartment provided ample space for your family. We appreciate your feedback regarding the firm mattresses. We understand that perceptions of comfort can vary from person to person, but please know that we will take note of your comment for future improvements that may be pertinent. Overall, we´re thrilled that you would recommend our place and we hope to have the pleasure of welcoming you back in the future.

Shamiela Sarlie10
APR 2024
We stayed in the three bedroom apartment. It is beautifully decorated and laid out, just as the pictures suggest. The location is central, but in a more quiet area, away from the main area´s hustle and bustle. There is a small supermarket next to the apartment and many restaurants within walking distance.
Response from the Quality Department

Dear Shamiela,

Thank you for taking the time to share your experience with us. We´re delighted to hear that you enjoyed your stay in our three-bedroom apartment and that you found it beautifully decorated and well laid out, just as depicted in the pictures.

We´re also pleased to know that you appreciated the central yet peaceful location, away from the hustle and bustle of the main area. It´s great to hear that the proximity of a small supermarket and various restaurants within walking distance added to the convenience of your stay.

We truly appreciate your kind words and hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

Quality Department.

Craig Cavanaugh10
MAR 2024
Love Tirana and this apartment was the perfect place to explore Seville.
Response from the Quality Department

Dear Craig,

Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.

John Smirnow10
MAR 2024
Great spot and great host!
Response from the Quality Department

Dear John,

Thank you for your kind words. We´re delighted to hear that you enjoyed your stay and appreciated our hosting. It was a pleasure having you as our guest, and we hope to welcome you back again soon.

Tara Saroi10
MAR 2024
Amazing stay in Triana! A short walk over the bridge to the centre made it easy to relax after a busy day of tourist activities. The place was beautiful, great features and the rooftop with the Cafe was lovely to visit for breakfast. One small negative is that the hot water did not last very long, for 5 guests this was a bit of an issue when it came to showering. Nonetheless, great place to stay!
Response from the Quality Department

Dear Tara,

Thank you for sharing your experience with us. We´re thrilled to hear that you had an amazing stay in Triana and found our location convenient for unwinding after exploring the city. We´re delighted that you enjoyed the beautiful features of our place and the rooftop cafe for breakfast. We apologize for any inconvenience with the hot water supply. Your feedback is invaluable, and we´re actively working to rectify this. Your understanding is deeply appreciated. We look forward to the privilege of hosting you once more and exceeding your expectations.

Kim van der Meer5
MAR 2024
De locatie
Het restaurant en zwembad was niet open, geen schoonmaak en schone handdoeken.
Response from the Quality Department

Dear Kim,

Thank you for sharing your feedback with us regarding your recent stay. We´re glad to hear that you enjoyed the location of our establishment.

However, we apologize for any inconvenience regarding the restaurant and pool not being open during your stay. We would like to emphasize that the pool opening season is from April 1st to October 31st, as specified on our website. Additionally, please note that the cafeteria is managed by an external business with its own operational schedule. It´s typically closed on Mondays for the staff´s rest as we explain you during your stay. We regret any misunderstanding in this regard.

On the other hand, as indicated in the booking details, cleaning is not included in the standard rate and is only provided as a courtesy for stays of more than 6 nights. However, it´s always possible to arrange cleaning for an additional fee if desired.

We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a more enjoyable experience.

Quality Department.

Julia Chaballe10
FEB 2024
Appartement très agréable, bien situé et adapté pour un séjour en famille avec des enfants. Superbement bien équipé ! Je recommande :-)
Response from the Quality Department

Dear Julia,

We could not be happier that you enjoyed your stay with us. Your satisfaction is our most precious reward.

Martin Ellis10
FEB 2024
Excellent accommodation close to amenities and easy walk into the centre
Very good quality, very clean and comfortable and close to amenities/town
Nothing, all good
Response from the Quality Department

Dear Martin,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards,
Quality Department

Freddie Dixon10
FEB 2024
Lovely place. Does what it says on the tin. Would return.
Response from the Quality Department

Dear Freddie,

Thank you for your kind words. We´re glad to hear that you found our place lovely and that it met your expectations. Your satisfaction is our priority, and we would be delighted to welcome you back anytime.

Cheryl Jackson10
FEB 2024
An excellent stay, everything was perfect from initial communication right through to the end of our stay. Thank you so much
Response from the Quality Department

Dear Cheryl,

Thank you very much for your kind words. We´re delighted to hear that you had an excellent stay with us and that everything from initial communication to the end of your stay was perfect. It was our pleasure to host you, and we sincerely appreciate your feedback. If you ever find yourself back in the area, we would be thrilled to welcome you again.

Alberto Cadarso Viscasillas9
FEB 2024
Review without any comments.

Bryan Van Rijsbergen8
JAN 2024
Very good service, any messages would be responded to quickly. The only issue we encountered was that one of the bathrooms had a bad smell, like a sewage, which would disappear whenever we turned on the heating somehow. I messaged them about it but we didn’t see the need for them to send a technician as we were just staying short term. Professional team and a great location, would recommend.
Response from the Quality Department

Dear Bryan,

Thank you for your kind review. We´re glad to hear that you found our service prompt and professional, and we appreciate your recommendation. However, we apologize for any inconvenience about the smell during your stay. Rest assured, we have already addressed the problem and ensured that it will not recur in the future. Thank you for your understanding and we hope to welcome you back again soon.

FRANCISCO JAVIER CARCELES MORENO10
JAN 2024
Review without any comments.

Ajay Sharma10
JAN 2024
we had a great time staying at this AIrbnb. The place was very clean, location excellent and most of all friendly service, always ready to help. ALthough, it is on the other side of the historic centre, it is very close to it and the 5-10 minute walk across on the bridge is refreshing. The near Mercado and ceramic shop are excellent. The place was spotless. All ameneties working. The rooftop is great. The restuarant was still closed. We had a great time and wholly recommend this place for its location, ameneties and service.
Response from the Quality Department

Dear Ajay,

Thank you for your fantastic review. We´re delighted to hear that you had a great time staying at our apartment. It´s wonderful to know that you found the place very clean, enjoyed the excellent location, and appreciated the friendly service and rooftop. We´re thrilled that you found the walk across the bridge refreshing and that the nearby Mercado and ceramic shop added to your experience. Thank you for recommending our place for its location, amenities, and service. We look forward to hosting you again in the future.

Hannah Sherwood10
JAN 2024
We had a wonderful stay for three nights in January. The apartment was beautifully decorated and very clean with all the amenities you would need for a short stay in Seville. The location is perfect for walking to all the major sights of the city and close to great restaurants and bars. I would recommend bringing ear plugs if you are a light sleeper as the apartment faces onto a courtyard of the complex, so it can be quite echoey when other guests come and go. Front desk staff were incredibly helpful and communicated regularly with recommendations and information. Will recommend this apartment to friends and family and hope to be able to return one day!
Response from the Quality Department

Dear Hannah,

Thank you for your gracious review following your wonderful stay in January. We´re delighted you found our apartment beautifully decorated, impeccably clean, and equipped with all the essentials for a short stay in Sevilla. It´s great to know our central location, proximity to attractions, and nearby dining options added to your positive experience. We appreciate your recommendation and understanding about the noise; we will work to improve this aspect. We´re thrilled our front desk team could contribute to your enjoyable stay. We look forward to hosting you again and welcoming your friends and family in the future.

Anne menzies10
JAN 2024
clean and very nice staff!!
Response from the Quality Department

Dear Anne,
We genuinely appreciate your positive and detailed review, especially your praise for our committed staff. It´s truly heartening to realize that our team´s dedication and service were significant highlights of your stay. Your uplifting feedback serves as a strong motivation for us to keep up the good work, always aiming to create a memorable experience for our guests. We look forward to the pleasure of hosting you again on your next visit.
Kind regards,
Quality Department

Emma Kennedy10
DEC 2023
We’ve just arrived back from a fantastic few days at this beautiful property to bring in the New Year - I would highly recommend staying here. A short walk across the bridge from Seville city centre, this apartment was the perfect location for 5 people - with many bars and restaurants around it’s in an excellent location. The staff were incredibly friendly, responsive and helpful. The apartment itself was pristine - clean, spacious, immaculate bathrooms and kitchen, matched the description exactly. We felt very secure with the gated door and private entrance. The rooftop pool looked beautiful, shame we didn’t get to use it but we will definitely return to do so! Couldn’t speak any higher of this property - you will not regret booking.
Response from the Quality Department

Dear Emma,

Thank you for sharing your wonderful experience. We´re thrilled to hear that you had a fantastic New Year´s stay at our property. It´s great to know that you found the location, staff, and facilities to be excellent. We appreciate your compliments on the cleanliness, spaciousness, and security of the apartment. We look forward to welcoming you back and you can enjoy our beautiful rooftop pool. Your high recommendation means a lot to us, and we can´t wait to host you again.

Federico Fea10
DEC 2023
Nice and clean apartment. Ideally positioned to visit Sevilla, nice restaurants just in front of the house. On street parking just outside the apartment entrance. Highly recommended.
Response from the Quality Department

Dear Federico,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards,
Quality Department

Sepideh Yadollahi10
DEC 2023
From the moment we arrived till check out, everything was great. Clean, comfortable, and walkable to all attractions. The quietness of building was great. I highly recommend the apt. If we come back to Seville, we go back to same Genteelhome!
Response from the Quality Department

Dear Sepideh,

Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that from the moment of your arrival until check-out, everything met your expectations. It´s fantastic to know that you found our apartment clean, comfortable, and conveniently located within walking distance to all attractions. We also appreciate your note about the quietness of the building.

Your recommendation means a lot to us, and we would be honored to welcome you back if your travels bring you to Seville again.

Bruno Calcinelli Bermejo10
DEC 2023
Hemos viajado a Sevilla por trabajo y la verdad no podía haber elegido un alojamiento mejor. Las instalaciones geniales, camas súper cómodas y vivienda muy bien decorada. Sin duda pienso volver.
Response from the Quality Department

Estimado Bruno:

Agradecemos sinceramente sus amables palabras. Nos complace saber que disfrutó de su estancia y que nuestras instalaciones cumplieron con sus expectativas. Nos esforzamos por proporcionar un alojamiento cómodo y bien decorado. Será un placer recibirle nuevamente en el futuro. Gracias por elegirnos y esperamos poder brindarle otra experiencia excepcional en su próxima visita a Sevilla.

Purificación Garzás8
DEC 2023
Cómodo pero sin vistas
Buena ubicación. Limpio. Todo muy nuevo.
Es interior, no hay ni una ventana al exterior. El número de camas era inferior al publicitado (ya lo han corregido) por lo que nos ofrecieron una compensación sin detallar cual y nos tuvieron toda la estancia creándonos altas expectativas. Finalmente nos devolverán el 10%
Response from the Quality Department

Estimada Purificación,

Valoramos profundamente su elogio sobre la ubicación de nuestro apartamento. Nos complace saber que nuestra localización contribuyó a hacer su estancia aún más agradable.

Lamentamos, sin embargo, el incidente ocurrido con la descripción de las camas, si bien es cierto que había plazas suficientes para usted y su grupo de amigas en el apartamento, la descripción en cuanto a la distribución de camas dobles e individuales era diferente por lo que le pedimos disculpas, y el error, como ya menciona anteriormente, ha sido corregido. A pesar de ello, esperamos que hayan podido disfrutar las instalaciones y el perfecto estado de nuestros apartamentos.

Respecto a las vistas, cabe destacar que existen diferentes alojamientos en el edificio con diferentes características y disposición, por lo que algunos poseen vistas al exterior y otros vistas a nuestro tranquilo patio interior. Sin embargo, esperamos hayan podido disfrutar de nuestra amplia terraza, con maravillosas vistas al rio Guadalquivir, y a monumentos como la Torre del Oro, Catedral de Sevilla, entre otros.

Agradecemos nuevamente su comentario, y esperamos darle la bienvenida de nuevo en el futuro.
Saludos cordiales,
Departamento de Calidad

Jaimy Vermaire10
NOV 2023
Wij hebben hier een fantastisch verblijf gehad! Het appartement was brandschoon, alle voorzieningen waren aanwezig en de locatie is geweldig. Ook de aanwezige receptionist(e) was erg behulpzaam. Wij raden dit verblijf aan iedereen aan die Sevilla bezoekt!!
Response from the Quality Department

Dear Jaimy,

Thank you for your fantastic review. We´re delighted to hear that you had a wonderful stay and found the apartment spotless with all the amenities you needed. It´s great to know that the location was perfect for you, and we´re pleased that our receptionist was helpful during your time with us. Your recommendation is truly appreciated, and we would be honored to host you or anyone visiting Sevilla in the future.

Rebecca Hofmann10
NOV 2023
The apartment was beautiful, looked brand new with designer touches. The location was great, walkable to many areas. And it was in front of the riverfront.
Response from the Quality Department

Dear Rebecca,

Thank you for your delightful review. We´re thrilled to learn that you found our apartment beautiful, with its brand new appearance and designer touches. The location´s convenience and walkability to various areas, along with its proximity to the riverfront, made your stay even more enjoyable, and we are glad to heart it. We strive to create a memorable experience for our guests, and it´s heartening to hear that we succeeded during your visit. Should your travels bring you back to our city, we´d be honored to host you again.

Owain Fenn-Jones10
NOV 2023
A beautiful apartment in a lovely area of Seville. Pristinely clean and extremely well presented throughout.
Response from the Quality Department

Dear Owain,

Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.

Vincenzo Lombardo10
OCT 2023
Lovely place to stay in Sevllie! great location to be able to walk into the city and triana! The place itself was amazing, clean, well equipped and communication was great! And the pool and rooftop bar were amazing! Would recommend to anyone! thank you for a great stay!
Response from the Quality Department

Dear Vincenzo,

We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.

Hermione Hague10
OCT 2023
¡Muchas gracias por una estancia encantadora! Esperamos volver cuando podamos disfrutar de la terraza. H x
Response from the Quality Department

Dear Hermione,
Thank you for your gracious review of your recent stay at our apartment.

Regarding the terrace, we are somewhat perplexed by your inquiry. The terrace is accessible at all times and was indeed available during your entire stay.

We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
Kind regards,
Quality Department

Melanie Rui10
OCT 2023
Das Apartmenthaus liegt im Triana-Viertel, es gibt viele Bars und Restaurants und Einkaufsmöglichkeiten in der Nähe. Die Wohnung war sehr gut ausgestattet, bequeme Betten, hochwertige Möblierung, alles sehr gepflegt und neu. Die Dachterrasse mit wunderschöner Aussicht und Pool hat unseren Kindern besonders gut gefallen.
Response from the Quality Department

Dear Melanie,
We extend our heartfelt gratitude for your incredibly positive review. Your words truly brighten our day. We´re thrilled to have had the opportunity to host you at Betis XIII in Seville. Your satisfaction is our reward, and we look forward to providing you with more exceptional experiences in the future. If you have more thoughts to share or if you´re considering returning, please know that we´re here to make your stay even better. Thank you for being our valued guest.
Kind regards,
Quality Department

Michael Lowman10
SEP 2023
Loved the apartment, Lots of room to stretch out, loved the pool and pool area to sit and have a drink. Very close to all the best restaurants and sites to see.
Response from the Quality Department

Dear Michael,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards,

Quality Department

Thomas Güldenpfennig10
SEP 2023
Alles Bestens
Response from the Quality Department

Dear Thomas,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Kind regards,

Quality Department

Karen Kates10
SEP 2023
This apartment was perfect. Kitted out with anything you might need. Black out blinds were great for sleeping and noise 24 reception accessible for any questions or concerns. Extremely helpful. Location is brilliant. Very local neighbour hood. Easy walking to bridges and many many restaurants nearby to choose from.
Response from the Quality Department

Dear Karen,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us. Kind regards, Quality Department

Karen Kates10
SEP 2023
This apartment was perfect. Kitted out with anything you might need. Black out blinds were great for sleeping and noise 24 reception accessible for any questions or concerns. Extremely helpful. Location is brilliant. Very local neighbour hood. Easy walking to bridges and many many restaurants nearby to choose from.
Response from the Quality Department

Dear Karen,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Kind regards,

Quality Department

Claire Byrne9
SEP 2023
Fantastic apartment. Modern and clean. Great location.
Showers were a bit tricky to get the hang off.
Response from the Quality Department

Dear Claire,
We´re delighted to hear that you found our apartment fantastic, modern, clean, and well-located.

We apologize if the showers were a bit tricky to operate. We appreciate your feedback, and we will make sure to explain the shower controls more thoroughly during the check-in process to avoid any confusion in the future.

Thank you for staying with us, and we hope to host you again on your next visit.
Kind regards,

Quality Department

Dennis Prieto10
AUG 2023
So many things just done so well. From and Airbnb standpoint, the understated luxury is worth noting, the creature comforts and conveniences, as well as the practicality and functionality get high marks here. The place is also very modern and architecturally pleasing as well. The rooftop pool and views along the river in Triana are icing on the cake. I´d definitely recommend this spot.
Response from the Quality Department

Dear Dennis,
We´re genuinely appreciative of your positive review. Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay. Thank you for being a part of our journey and for your kind words.
Kind regards,

Quality Department

Sophie Gensous10
AUG 2023
Établissement décoré avec goût, très bien équipé, très propre, à fortement recommander!
Response from the Quality Department

Dear Sophie,
We would like to express our sincere gratitude for your kind words and for choosing our apartment for your recent stay. We are delighted to hear that you enjoyed your time with us and appreciate your positive feedback. Thank you again for your review, and we look forward to welcoming you back soon.
Kind regards,

Quality Department

Sandrine Planes Lumeau10
AUG 2023
Très belle résidence et très bel appartement situé calle Betis à côté du pont qui permet de relier le centre historique en moins de 10 min à pied. Quartier Triana très sympa pour les restaurants au bord du guadalquivir. Appartement moderne et très bien équipé. A recommander.
Response from the Quality Department

Dear Sandrine,
Thank you for sharing such a wonderfully positive review. Your feedback is like a ray of sunshine for us. It was a pleasure to host you at Betis XIII in Seville. Your enjoyment of your stay and your kind words mean a lot to us. We can´t wait to welcome you back for another fantastic experience. Your satisfaction is our utmost priority, and we´re grateful for your trust in us.
Kind regards,

Quality Department

Clara Ellie10
AUG 2023
Logement propre, frais et confortable avec toutes les aménités nécessaires à notre séjour. Petite piscine sur le toit pour les journées chaudes. Situé dans le super quartier de Triana
Response from the Quality Department

Dear Clara,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Kind regards,

Quality Department

Kevin Simpson10
AUG 2023
Fantastic location and the family loves the roof terrace and pool.
Response from the Quality Department

Dear Kevin,
We extend our sincerest gratitude for selecting our apartment as your accommodation choice. Your oppinion means a lot to us, and we genuinely hope that your stay exceeded your expectations. We would be delighted to have you as our guest once more in the future. Please don´t hesitate to reach out if there is anything we can do to ensure your next visit is even more enjoyable.
Kind regards,
Quality Department

Barbara Peggy Giuliani10
AUG 2023
Appartamento bellissimo
Appartamento bellissimo, comodo, spazioso. La piscina sul roof top fantastica.
Lo staff non ci ha comunicato che il check in era stato posticipato. La doccia della piscina non funzionava e nella piscina era presente troppo cloro e non c´era ricircolo d´acqua.
Response from the Quality Department

Dear Barbara,
Thank you for choosing our beautiful apartment for your stay, and we appreciate your detailed feedback. We are delighted to hear that you found the apartment comfortable, spacious, and beautiful. Our team takes great pride in maintaining high standards of quality and comfort to ensure our guests have a memorable experience.

We apologize for any inconvenience you experienced regarding the check-in time. Our standard check-in time is from 3:00 PM, and while we make every effort to accommodate early check-ins when possible, unfortunately, in this case, it wasn´t feasible due to our commitment to ensuring the apartment is fully prepared for our guests. We regret any miscommunication regarding this matter.

Regarding the pool, we apologize for the unusual issues you encountered, such as the pool shower not working and the chlorine levels. Maintaining the pool in optimal condition is a top priority for us, and we are committed to addressing these concerns to ensure a more enjoyable experience for our future guests. Your feedback is valuable, and it helps us identify areas for improvement.

Your satisfaction is important to us, and we hope to have the opportunity to host you again in the future. If you decide to return to Seville, please feel free to reach out to us, and we will ensure your stay is even more exceptional.

Thank you for choosing us as your accommodation provider.

Warm regards,
Quality Department

Lourdes Hurtado10
JUL 2023
Céntrico, muy limpio, nuevo y la piscina, una maravilla.
Response from the Quality Department

Querida Lourdes,
Apreciamos enormemente su crítica positiva y considerada. Es gratificante saber que disfrutó de su estancia. Sus observaciones nos inspiran a seguir brindando un servicio excepcional.
Saludos cordiales.

Jose L.H. Campos
Director de Calidad

Amine Drhimeur10
JUL 2023
L´appartement est magnifique et se trouve dans le quartier de Triana. Malgré qu´il n´ait pas de vue sur rue ou autre, Il est très bien décoré presque neuf. On a accès à une piscine et une terrasse au 3eme étage de l´immeuble avec une vue exceptionnelle sur les monuments connus de la ville de Séville. Je reviendrai avec plaisir profiter de cette superbe ville en m´installant dans cet appartement car tout est accessible à pied.
Response from the Quality Department

Dear Amine,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Bonnie Powell10
JUL 2023
Location! This place was a 10 minute walk from most top attractions with amazing views of the city! The home feels brand new and everything has been upgraded. Stayed with our family (3 teens and baby) and the place felt ample enough with good air conditioning (summers in Seville are brutally hot), great beds and a wonderful pool with plenty of chairs on top roof! The view from the roof is magnificent, plenty of restaurants right in front of the home with a great reception available (like hotel service) to answer questions and give suggestions! A great grocery store 4 minutes away and the kitchen is well stocked for cooking. This place is a complete gem, quiet, clean, safe, good wifi, easy to find and proximity to all you would like to visit! Absolutely recommend and will return with our family!
Response from the Quality Department

Dear Bonnie,
Thank you for your kind and detailed review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team. It is our pleasure to serve guests like you, and we await your return in the future.
Kind regards.

Jose L.H. Campos
Quality Department Manager