The apartment has two bedrooms with a double bed of 1.50 x 2.00 each, and a small interior balcony furnished with table and chairs where you can enjoy the wonderful weather of Seville, and two full bathrooms, one of them with shower and the other with bathtub. The kitchen is modern, and fully equipped, and is integrated into the living room, which also has a double sofa bed of 1.40 x 2.00, and some comfortable armchairs.
View on the map
The operator of this accommodation is obligated to provide, alongside the accommodation service, the following services:
• Catering service whose menu can be consulted here
• This establishment offers its own luggage storage and custody service from Monday to Friday (except holidays) for premium customers, with collection by our staff at the apartment. The rates are 5€ per item. On Saturdays, Sundays, or holidays, you can use the service of other companies at designated locations, at approximately 5€ per suitcase.
• Weekly periodic cleaning and change of bed and bath linens, mandatory for stays longer than 6 nights. Included in the price.
*Possibility of daily periodic cleaning apart. Ask for price.
Baños III Apartment
from to
Limpieza ,práctico, ubicación
Todo perfecto
Apartamento excelente e em conformidade com as fotos. Bem equipado com o necessário para se fazer as refeições em casa. Localização excelente, perto das principais atrações e de restaurantes e supermercados. Comunicação excelente com a equipe, sempre muito atenciosos e prestativos por todas as mídias (booking e whatsapp). A experiencia com a acomodação, junto com a cidade, que por si só já é fantástica, tornou a viagem inesquecível.
Alguns pontos da limpeza como abaixo da cama e armários com sujeira acumulada. Mas diante da excelente experiência não tem nenhuma importância.
Response from the Quality Department
Dear Pedro,
Thank you for sharing your feedback. We are delighted to hear that you had an excellent stay and that the apartment met your expectations in terms of both its equipment and location. It´s great to know that our team was responsive and attentive, and that you enjoyed both the accommodation and the city.
We also appreciate your comments regarding the cleanliness. We take this matter seriously, and will ensure that these areas are addressed for future stays. However, we´re pleased to hear that the overall experience made your trip unforgettable.
We would be honored to welcome you again on your next visit and thank you for choosing us for your stay.
Quality Department.
Tenía dos cuartos de baño
Ubicación, comodidad, equipacion
Nada. Un poco de olor a tuberia en el baño el primer dia pero nada mas.
Response from the Quality Department
Estimada Sandra:
Gracias por su comentario. Nos complace saber que estuvo satisfecho con la ubicación, la comodidad y las instalaciones de nuestro apartamento. Sin embargo, lamentamos el pequeño inconveniente respecto a la presencia de olores durante su primer día. Le aseguramos que revisaremos este aspecto para evitar que se repita en el futuro y garantizar estancias plenamente agradables a todos nuestros huéspedes. Agradecemos su valiosa retroalimentación y esperamos tener el placer de recibirle nuevamente.
Departamento de Calidad
Response from the Quality Department
Estimada Carmen:
Gracias por su amable comentario sobre su reciente visita. Ha sido un placer recibirle y esperamos tener la oportunidad de volver a darle la bienvenida en el futuro.
Lovely and bright. Convenient to restaurants & bars.
So hard to find driving wise. Noise upstairs during 1st night. Couldn´t sleep til nearly 6pm. People singing with loud music. 2nd night quiet tg.
Response from the Quality Department
Dear Street,
Thank you for your feedback. We are pleased to hear that you found the apartment lovely and bright, and that its location was convenient for restaurants and bars.
However, we sincerely apologize for the difficulty you experienced in finding the property by car. We always encourage our guests to reach out to us with any questions upon arrival, as we are readily available to provide information and make your arrival process as smooth as possible.
We also regret the noise from neighbors during your first night. Our goal is to ensure the comfort and tranquility of our guests, and we always strive to uphold the standards of quiet and coexistence within the building. We take these matters seriously and will continue to communicate with our neighbors to minimize any disturbances. We are relieved to hear that the second night was quiet and that the rest of your stay was more enjoyable.
Thank you once again for your comments, and we hope to welcome you back in the future.
Les chaises de la cuisine ne sont pas adaptées (trop hautes) et pas confortables .il faudrait des torchons pour essuyer la vaisselle /le sèche cheveux est hors d’usage et dangereux.
Response from the Quality Department
Dear Samira,
Thank you very much for your feedback. We are delighted that you enjoyed the spaciousness of the apartment, the large bedrooms, the comfortable beds and the well-equipped kitchen. We have noted your comments regarding the kitchen chairs, and we will assess this to ensure optimal comfort for our future guests. Additionally, we apologize for the lack of dish towels and the malfunctioning hair dryer. We will promptly address these issues to prevent any future inconvenience. We hope to have the opportunity to welcome you again soon.
Quality Department.
Ligging, twee slaapkamers + w badkamers
Response from the Quality Department
Dear Lourens,
Thank you for your review. We’re so glad to hear that the apartment was a great choice for your city trip with friends. It’s wonderful that you appreciated the location, as well as the two bedrooms and bathrooms. We hope to welcome you back for another enjoyable stay in the future.
Quality Department.
el wifi es malo, solo hay señal en el living comedor y los colchones están un poco vencidos.
Response from the Quality Department
Estimado Pineiro:
Gracias por compartir sus comentarios. Nos alegra saber que encontró el departamento amplio y bien equipado, así como que apreció las dos habitaciones, las lavadoras, el microondas y la vajilla completa.
Lamentamos los inconvenientes que experimentó con el WiFi y los colchones. Tomamos en cuenta su observación sobre la señal limitada en el área del living comedor y trabajaremos para mejorar la cobertura en todo el apartamento. También revisaremos el estado de los colchones para asegurar que cumplan con nuestros estándares de confort.
Agradecemos su valiosa retroalimentación y esperamos tener la oportunidad de recibirle nuevamente en el futuro.
Departamento de Calidad.
Nothing
Response from the Quality Department
Dear Emilie,
Thank you for your kind review. We are pleased to hear that you enjoyed the apartment, its quiet neighborhood, the decoration, and the comfort provided. It’s also great to know that the two bathrooms were a positive feature for you. We hope to have the pleasure of hosting you again.
Quality Department
The cleanliness and availability of the host
It was a bit far away but still very functional
Response from the Quality Department
Dear Chiara,
Thank you for your kind words. We´re delighted to hear that you appreciated the cleanliness of the property and the availability of our host. We strive to provide a welcoming and comfortable environment for our guests.
We understand that the location was a bit farther than expected, but we´re glad to know that you still found the property functional. We hope to have the pleasure of welcoming you back in the future.
Quality Department.
No parking near by.
Response from the Quality Department
Dear Rosana,
Thank you for your feedback. We are glad that the apartment was to your liking. We appreciate your comment regarding the parking situation. While our building does not have parking facilities, we want to highlight that there are several parking options available just a 5-minute walk away. Additionally, our central location places you near some of the city´s most significant monuments, although some streets are pedestrian-only. Our team is always happy to provide information about the nearest parking facilities to ensure a smooth experience for our guests. Thank you for choosing us and we hope to welcome you back soon.
Quality Department.
Lo bien cuidado que esta el alojamiento
Un poco de lío con las indicaciones del piso concreto que era
Response from the Quality Department
Estimada Eulalia:
Muchas gracias por su comentario. Nos alegra saber que encontró el alojamiento en estupendas condiciones y bien cuidado.
Lamentamos el malentendido con las indicaciones sobre el piso concreto. Agradecemos que nos lo haya señalado, y tomaremos medidas para mejorar la claridad de nuestras instrucciones y evitar futuros inconvenientes. Esperamos tener el placer de darle la bienvenida de nuevo en el futuro.
Departamento de Calidad.
Ubicación, cómodo con dos baños completos. Muy completa las instrucciones e información sobre el lugar, actividades, y otros.
Todo muy bien
Response from the Quality Department
Estimado Victor:
Muchas gracias por su amable comentario. Nos alegra saber que encontró nuestro lugar cálido y acogedor, y que nuestra ubicación y la comodidad de los dos baños completos fueron de su agrado. Nos complace también que haya encontrado útiles nuestras instrucciones e información sobre el lugar, actividades y otros aspectos.
Estamos encantados de que todo haya sido de su satisfacción y esperamos tener el placer de recibirlo nuevamente en el futuro.
Departamento de Caldiad.
Response from the Quality Department
Dear Chai,
thank you for your positive feedback. We are pleased to hear that you found the instructions clear and that our location was very central. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable experience.
Quality Department.
Response from the Quality Department
Dear Claudia,
thank you for your kind review. We´re delighted to hear that you found our location to be within walking distance of all the tourist attractions. We strive to provide our guests with a convenient and accessible base for exploring the city, and we´re glad to hear that we succeeded in meeting your expectations. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.
Quality Department.
Response from the Quality Department
Dear Isabella,
Thank you very much for your kind comments. We are glad to hear that you enjoyed the location of the house, as well as its beauty, comfort and cleanliness.
We are committed to providing the best possible experience for our guests and are pleased to know that we met your expectations.
We look forward to having the pleasure of hosting you again in the future.
Quality Department.
Response from the Quality Department
Estimada Beatriz,
Nos alegra que su estancia en nuestro apartamento haya sido una experiencia positiva. Agradecemos su tiempo para escribir una reseña acerca de su estancia con nosotros y por compartir sus comentarios con otros viajeros. Será un placer atenderle de nuevo en su próxima visita.
Departamento de Calidad
Response from the Quality Department
Estimado Nelin,
Agradecemos profundamente sus elogios sobre nuestro apartamento. Nos complace saber que disfrutó de su estancia y esperamos volver a recibirlo en un futuro cercano.
Saludos cordiales,
Departamento de Calidad
Departamento muy confortable. Muy amable el anfitrión.
Response from the Quality Department
Estimada Maria Paula,
Agradecemos profundamente sus elogios sobre nuestro apartamento. Nos complace saber que disfrutó de su estancia y esperamos volver a recibirlo en un futuro cercano.
Saludos cordiales,
Departamento de Calidad
il y avait une odeur d’égout dans les salles de bain, les bancs de comptoir et le plancher brises
Response from the Quality Department
Dear Julie,
Thank you for taking the time to share your feedback with us. We´re pleased to hear that you appreciated the layout of our apartment with two bedrooms and two bathrooms. However, we´re truly sorry to learn about the sewer smell. Please know that odors can sometimes be isolated incidents and may arise due to external factors, however, we will take action to avoid this incident in the future. Regardin the issues with the countertops and floor, please accept our sincerest apologies for any inconvenience caused. We understand the importance of a comfortable and pleasant stay for our guests, and we will investigate and address these concerns promptly. We appreciate your understanding and hope to have the opportunity to welcome you back for a much improved experience in the future.
Quality Department.
Response from the Quality Department
Estimado Alonso,
Sus amables palabras hacia nuestro dedicado personal son muy apreciadas y recibidas con calidez. Es muy gratificante para nosotros saber que los esfuerzos de nuestro equipo contribuyeron a mejorar su experiencia durante su estancia. Su feedback sirve como una fuerte motivación para nosotros para seguir brindando un servicio de primer nivel, siempre con el objetivo de superar las expectativas de nuestros huéspedes. Muchas gracias por su reseña, y esperamos ansiosamente la oportunidad de darle la bienvenida de nuevo.
Saludos cordiales,
Departamento de Calidad
L´accoglienza, lo staff gentilissimo, la posizione, esattamente quello che cercavo, ottimo per visitare Siviglia a piedi. Appartamento ben fornito e accogliente
Response from the Quality Department
Dear Antonella,
We sincerely thank you for taking the time to recognize our staff´s efforts in your comprehensive review. We´re absolutely delighted to know that our team´s dedicated service made a positive impact on your stay and contributed to your overall experience. Your kind and encouraging feedback serves as an invaluable motivation for us. We remain committed to serving you with excellence and look forward to the opportunity to welcome you back in the future.
Kind regards,
Quality Department
Response from the Quality Department
Dear Inass,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Kind regards,
Quality Department
any problems of plagorism or copyright infringement?
My site has a lot of completely unique content I´ve either written myself or outsourced but it looks like a lot of it is popping it
up all over the web without my authorization. Do you know any methods to help stop content from being stolen? I´d certainly appreciate it.
L´odeur dégoût dans les salles de bain, assez nauséabonde et l´isolation des plafonds : on entend tout ce qu´il ce passe et se dit dans l´appartement du dessus.
Response from the Quality Department
Dear Sandrine,
Thank you for your kind words about our tastefully decorated and well-equipped apartment. We´re delighted you appreciated the functionality, cleanliness, and convenient location. It´s wonderful to hear you enjoyed the charming street and nearby square with great restaurants.
We sincerely apologize for the issues you encountered, the smell and the noise. We want to assure you that we take your feedback seriously, and we are actively addressing these concerns. It´s worth noting that external factors can contribute to smells. Regarding insulation, despite not having 100% control of the noise that neighbors may generate, we will work to improve soundproofing and avoid similar situations. We are committed to ensuring a more comfortable stay in the future.
Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for an improved experience.
Quality Department.
todo
Response from the Quality Department
Estimada Beatriz,
Agradecemos sinceramente sus alabanzas y nos alegra que haya tenido una experiencia satisfactoria en nuestro apartamento. Su reconocimiento es de gran importancia para nosotros.
Saludos cordiales,
Departamento de Calidad
knows what they´re discussing on the web. You definitely realize how to bring a problem
to light and make it important. More and more people
must look at this and understand this side of the story.
I was surprised that you are not more popular since you most certainly possess the gift.
Debit faible de l eau Eau chaude tres longue a venir
Response from the Quality Department
Dear Gerard,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient.
We will check and replace the water heater so that this does not happen again in the future for future guests. Thank you for bringing this issue to our attention and we look forward to the opportunity to host you again.
Kind regards,
Quality Department
Super apartment in great location, 10 min walk to main area`s of interest, very modern, all you need is in the apartment, comfy beds, good strong WiFi very quite at night for sleeping, we stayed here for 8 nights and could not have been happier, would highly recommend staying here if coming to Seville, the customer service staff were very friendly good with contact and meeting to let us in and show us everything. There is a fantastic Tapas restaurant, Dos Mayo just at the top of the street in the square with amazing food and reasonable and helpful staff
Faultless
Response from the Quality Department
Dear Colin,
We´re genuinely appreciative of your positive review. Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay. Thank you for being a part of our journey and for your kind words.
Kind regards,
Quality Department
Bel appartement tres lumineux et bien situé en zone piétonne (pas de bruit) Petits commerçants (primeurs, boulagerie, epcerie) et restaurants à proximité. J´ai apprecié qu´on vienne sur place m´accueillir et me remettre les clés avant l´heure du check-in.
Malheureusement l´appartement n´était pas prêt à 15h comme prévue, mais seulement à 16h.
Response from the Quality Department
Dear Claudine,
Thank you for sharing your feedback on your recent stay with us. We´re glad to hear that you had a very good and peaceful stay right in the heart of Seville.
We´re pleased to know that you found the apartment to be beautiful, very bright, and well-located in a pedestrian area, which ensured a quiet environment. It´s great to hear that you appreciated our effort to accommodate your early check-in request with on-site key handover.
We sincerely apologize for the delay in having the apartment ready by 3 PM, and we want to emphasize that this is indeed an unusual occurrence. Your feedback is valuable, and we will work on ensuring a smoother check-in process in the future.
Your satisfaction is important to us, and we hope you had an overall enjoyable stay.
Warm regards,
Quality Department
Unterkunft war sehr schön! Sehr sauber und sehr gut gelegen.
Sehr sauber und super Lage
Response from the Quality Department
Dear Roberto,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Kind regards,
Quality Department
Very nice second floor apartment! Everything was just as advertised.
Very small balconies, but otherwise great!
Response from the Quality Department
Dear Ken,
We are thrilled that you had an excellent stay in our second-floor apartment.
Regarding the balconies, we do our best to be as transparent as possible by providing detailed photos and descriptions on our website. This way, our guests can have a clear understanding of our accommodations before making a reservation. We are delighted that the rest of your stay was enjoyable, and we look forward to hosting you again in the future. Your feedback is valuable to us as it helps us maintain our commitment to providing a great experience for our guests.
Kind regards,
Quality Department
Tudo muito completo
Nada
Response from the Quality Department
Dear Patricia,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards,
Quality Department
Die zentrale Lage, dadurch alles fußläufig erreichbar, die hellen geräumigen Zimmer, die tolle Ausstattung, alles sauber, alles was man braucht findet man in der Nähe.
Das wir im Parkhaus parken mussten, da es doch keine Parkplätze an der Unterkunft gab. Und das war für 3 Tage nicht besonders günstig.
Response from the Quality Department
Dear Sabrina,
We are truly appreciative of your choice to stay at our apartment, located in the heart of Seville, and for taking the time to share your wonderful feedback. Your comments are incredibly valuable to us, and we are delighted to hear about your positive experiences during your stay.
We are thrilled that you were warmly welcomed and felt comfortable in your accommodation. Our team is dedicated to providing exceptional service and making our guests feel at home.
Moreover, it´s wonderful to know that you enjoyed the central location of our apartment, with all amenities within walking distance. The bright and spacious rooms, along with the well-appointed furnishings, are designed to offer a comfortable and pleasant stay. We also take great pride in maintaining a high standard of cleanliness throughout our property.
We understand that parking can sometimes be a challenge in a central location like ours, and we regret any inconvenience you experienced with the parking garage. We do our best to provide information and options for parking to our guests, but we acknowledge that the cost can vary. Your feedback regarding this matter is duly noted, and we will continue to explore ways to make parking options more convenient for our guests.
Once again, we sincerely thank you for choosing our accommodation, and we hope to have the pleasure of welcoming you back in the future. We are committed to providing you with an even more enjoyable experience on your next visit to the beautiful city of Seville.
Warm regards,
Quality Department
Response from the Quality Department
Estimada Eliana,
Queremos expresar nuestro sincero agradecimiento por su positiva reseña. Nos llena de satisfacción saber que su experiencia fue satisfactoria y que pudimos contribuir a su estancia. Esperamos tener el placer de recibirlo/a nuevamente en el futuro y seguir siendo parte de sus viajes.
Saludos cordiales,
Departamento de Calidad
Cheiro das casas de banho
Response from the Quality Department
Dear Andreia,
We´re sorry for the inconvenience you faced due to the unpleasant smell during your stay at Baños III in Seville. Ensuring a fresh and inviting environment is important to us, and we deeply regret any discomfort you experienced. We´re actively addressing this issue to prevent its recurrence and to maintain the high standards of cleanliness we hold. Your feedback is appreciated, and we hope to provide you with a more pleasant stay on your next visit.
Kind regards,
Quality Department
Response from the Quality Department
Querida Loli,
Le agradecemos por compartir su experiencia positiva en su reseña. Nos complace haber contribuido a que su estancia fuera agradable. Esperamos tener la oportunidad de darle la bienvenida nuevamente y seguir siendo su elección de alojamiento en el futuro.
Saludos cordiales.
Director de Calidad
Response from the Quality Department
Querido Óscar,
Agradecemos mucho su amable reseña sobre su estancia en nuestro apartamento. Nos alegra saber que disfrutó de su tiempo en Sevilla y que nuestro servicio cumplió con sus expectativas.
Esperamos tener el placer de darle la bienvenida nuevamente en un futuro cercano y seguir brindándole experiencias memorables.
Saludos cordiales,
Director de Calidad
Para quem viaja de carro é difícil encontrar estacionamento (o que existe perto é o do El Corte Inglês e é muito caro). Quando chegámos, foi-nos sugerido um, muito em conta, mas longe do alojamento (mais ou menos 15 minutos a pé). O apartamento não foi limpo durante o tempo que permanecemos em Sevilha (3 noites) e, por isso deveria haver, pelo menos, uma vassoura e uma pá.
Response from the Quality Department
Dear Maria Luisa,
Thank you for taking the time to share your review. We apologize for any issues you experienced during your stay. Your feedback is instrumental in helping us improve our service. We appreciate your understanding and look forward to the opportunity to make your next stay more enjoyable.
Kind regards.
Jose L.H. Campos
Quality Department Manager
The window curtains were small for windows and didn’t block light in the morning
Response from the Quality Department
Dear Sergio,
We truly value your feedback and apologize for any discomfort you experienced during your stay. Your review is vital to our continuous improvement. We appreciate your kind comments and are committed to ensuring a better experience on your next visit.
Kind regards.
Jose L.H. Campos
Quality Department Manager
In general, a great apartment. The only thing is that the ACs may need to be maintained as they do not seem to be powerful enough to cool the rooms.
Response from the Quality Department
Dear Javier,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Stefano,
We greatly appreciate your positive and thoughtful review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Lubna,
We´re extremely grateful for your detailed review and particularly for your kind words about our devoted staff. It brings us great joy to know that our team´s efforts have been appreciated and positively impacted your stay. Your generous feedback inspires and encourages us to continuously strive for excellence in our services. We look forward to having the opportunity to serve you again in the future.
Jose L.H. Campos
Quality Department Manager
Unica nota di miglioramento, il parcheggio, hanno una convenzione economica con un parcheggio ma dista 15 minuti a piedi; ce ne é uno anche più vicino ma i costi sono decisamente più alti
Response from the Quality Department
Dear Claudio,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
Spacious living hall and rooms close to City Central. Communication and check in was hassle free.
Taxi pickup is a bit challenging as it´s a narrow street.
Response from the Quality Department
Dear Kumar,
Thank you for choosing our apartment for your recent stay. We greatly appreciate your review and hope that you had a wonderful experience. It was a pleasure hosting you, and we would be honored to welcome you back in the near future. Your satisfaction is our top priority, and we look forward to the opportunity to serve you again soon.
Jose L.H. Campos
Quality Department Manager
El colchón del sillón-cama, no era muy cómodo y las cortinas de los balcones dejaban pasar bastante luz.
Response from the Quality Department
Estimado Jorge:
Agradecemos sinceramente su comentario sobre su estadía en nuestro apartamento. Lamentamos mucho que haya experimentado algunos problemas durante su estancia, y le pedimos disculpas por cualquier inconveniente causado. Valoramos sus comentarios y los utilizaremos para mejorar nuestros servicios en el futuro. Esperamos tener la oportunidad de recibirlo nuevamente en el futuro para que pueda experimentar la mejor versión de nuestro alojamiento.
Jose L.H. Campos
Director de Calidad
Muy buena ubicación y muy cómodo sus instalaciones.
El checkin, te ofrecen dejar las maletas en otro lugar .
Response from the Quality Department
Estimado Daniel:
Nos alegra que su estancia en nuestro apartamento haya sido una experiencia positiva. Agradecemos su tiempo para escribir una reseña acerca de su estancia con nosotros y por compartir sus comentarios con otros viajeros. Será un placer atenderle de nuevo en su próxima visita.
Jose L.H. Campos
Director de Calidad
A dining table would have been nice, our apartment only had a breakfast bar, with bar chairs that were way too high for it. Also the curtains needs changing, as they only cover part of the windows (seems like they shrunk from washing).
Response from the Quality Department
Dear Ona,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimada Mary Carmen:
Muchas gracias por su positiva reseña de su reciente estancia en nuestro apartamento. Nos alegra saber que disfrutó de su tiempo aquí y que nuestro equipo le proporcionó un servicio excepcional. Esperamos tener la oportunidad de darle la bienvenida de nuevo en su próxima visita a la ciudad.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Tatiana,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.
Jose L.H. Campos
Quality Department Manager
Location was really great. The apartment was really nice. We really enjoyed the small details like coffee capsules, olive oil, salt, … at our disposal. Our host was really nice.
There were no coffee cups. We had to drink coffee in milk mugs that were too big. There was no place to let the recently washed dishes to dry. There were no clothes pegs. The curtains were too small. As such, in the morning, we woke up too early due to sunlight entering the room. We could have used some help to unload the car or for someone to tell us where we could temporarily park the car to unload.
Response from the Quality Department
Dear Marta,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review and we look forward to serving you again in the future.
Jose L.H. Campos
Quality Department Manager
An excellent location, within easy walk of the sights and shops. Authentic Seville not a tourist-dominated area; good local bars and restaurants nearby. Modern, well furnished apartment. One ensuite with toilet and shower plus one bathroom from hallway. Quiet at night. Good value.
The sofa bed was less comfortable than some.
Response from the Quality Department
Dear Martin,
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our apartment with us. We certainly agree that the unbeatable location of the apartment makes it easy to walk the city while not being disturbed by noises at night. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Debería haber habido sillas para los 5. Solo había 4 sillas para comer. Debería tener escoba, recogedor, fregona y cubo en cada apartamento.
Response from the Quality Department
Estimado Ignacio:
Ante todo gracias por alojarse con nosotros y por puntuarnos tan alto. Gracias por sus recomendaciones sobre las sillas. Acerca de los útiles de limpieza, dispone de acceso a un armario en el pasillo del edifico donde encontrará todo lo necesario para la limpieza e higiene del apartamento.
Gracias nuevamente, esperamos poder volver a recibirles pronto.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Elisabetta,
Thank you for choosing us and for writing this review. It seems that some aspects of your stay were not up to our usual standards. Please accept our most sincere apologies for the inconveniences that you describe. We hope you will give us the opportunity to show you our real level of hospitality in a future stay to recover your trust in us.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimado José Miguel:
Muchas gracias por alojarse con nosotros y por escribir esta maravillosa reseña. Esperamos poder volver a recibirle pronto.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear James,
We would like to thank you for the lovely review you shared following your recent visit to our apartment and are delighted to read that we were able to match your holiday expectations.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimada Beatriz:
Gracias por esta maravillosa reseña sobre nuestro apartamento y por remarcar el trato ofrecido por el personal. Nos alegramos enormemente de que haya podido encontrar todo lo que necesitaba para hacer especiales sus vacaciones. Esperamos poder volver a recibirle muy pronto.
Jose L.H. Campos
Director de Calidad
Todo muy limpio y moderno. La ubicación fantástica!!!
Response from the Quality Department
Estimado Francisco:
muchas gracias por compartir sus experiencias con nosotros. Saber que ha disfrutado de su estancia es nuestra mayor satisfacción.
Jose L.H. Campos
Director de Calidad
stay here. you won’t be sorry.
Response from the Quality Department
Dear John,
We greatly appreciate the time you spent to share your recent holiday experience at our apartment and we thank you for your kind recommendation to Booking readers.
Jose L.H. Campos
Quality Department Manager
Hot water too hot.
the property was well equipped location was good in the commercial area 15 minutes walk to the old city
the smell in the property in the kitchen and bathrooms. curtains in both bedrooms didn’t cover the windows properly despite that we called the property manager the very same day we arrived for the problem to get fix the property management didn’t do anything about it during the 3 days we were there not even a phone call.
Response from the Quality Department
Dear Maria,
We are sincerely grateful for the time you spent to share your comments on your recent stay in our apartment, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests.
We were most concerned to read your remarks on the service you experienced whilst staying with us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision.
Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that we will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.
Jose L.H. Campos
Quality Department Manager
muy limpio
todo camas de matrimonio, hubiera estado bien que en una de las habitaciones hubiera dos camas
Response from the Quality Department
Estimado Jorge, le damos las gracias por compartir su opinión sobre sus recientes vacaciones con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir sus opiniones y comentarios constructivos. Esperamos poder servirle de nuevo pronto.
Aija T.
Departamento de Calidad
Ich hab nichts zu bemängeln, alles Top
spacious
location is on a pedestrian street. very difficult to unload car and manage parking
Response from the Quality Department
Dear Lisa, thank you very much for choosing our apartment and for taking the time to leave your constructive feedback.
We hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
struttura nuova e pulita, arredata con gusto
le foto sul sito sono fuorvianti, i balconi sono minuscoli
Response from the Quality Department
Dear Giulia, thank you very much for your feedback and constructive criticism. We appreciate your highlights on the great location, clenaliness and decoration of the apartment.
We hope to have the opportunity to meet you in the future again and exceed your expectations.
Aija T.
Quality Department
Response from the Quality Department
Thank you very much for taking the time to share your opinion and the highlights of your stay with us.
We are looking forward to having the opportunity to meet you again in the future.
Aija T.
Quality Department
Piso impecable limpio y todo se veía nuevo.
Nada.
Manche Sachen waren extrem eingestaubt und abgewohnt
Response from the Quality Department
Dear Sophie, we appreciate your feedback regarding your stay with us. We will make sure to check all the installations of the apartment, in order to avoit the impressions you had during your stay and keep offering services and ensure the compliance of our high standards of quality.
We look forward to serving you again in the near future.
Aija Teilane
Quality Department
Comfortable beds, great location.
They provided pressed coffee but no machine to use, curtains in the bedrooms weren’t fit for the size, floor was a bit dirty. Area was quite loud so a bit difficult to sleep.
Response from the Quality Department
Dear Ellie, thank you very much for your review. We appreciate your comments, they help us to understand how our guests enjoy their stays with us and the things we still can improve.
We appreciate the time you took to share your experience, and we hope to meet you in near future again.
Aija Teilane
Quality Department
Nice, quite please close to city center. comfortable beds.
Spacious apartment, elevator, five minutes from restaurants, supermarkets, shopping streets and museums. PERFECT !
Nothing to complain.
O apto está novo. 2 bons quartos com sacada e cama de casal. Os banheiros são bons com chuveiros ótimos. Cozinha moderna e integrada com uma sala pequena mas boa. A localização é ótima perto da Plaza de Hércules (10 min a pé), El corte Inglês (5 min a pé) onde pode se pegar o BUS Turismo E onde fica a Garagem Publica para deixar o carro.
O local não permite parar o carro nem para descarregar as malas. se vc estiver em família com crianças e 6 malas pode ser um problema. O local para estacionar é 5 min a pé mas precisa faze reserva na oficina do estacionamento Público. Os anfitriões fazem. reserva mas você tem que ir lá confirmar.
Response from the Quality Department
Thank you for sharing your feedback on your holiday experience in our apartment, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are important in this process therefore we highly value your time and constructive criticism.
Thank you for making us your choice accomodation on this occasion, we look forward to serving you again in the near future.
Aija Teilane
Quality Department
Fantastiskt läge, fräscht och sköna sängar
Brist på klädhängare i tamburen.
Response from the Quality Department
Thank you very much for sharing this feedback of your recent stay in our apartment.
The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review.
We look forward to having the opportunity to serve you again in the future.
Aija Teilane
Quality Department
Response from the Quality Department
Thank you very much for sharing this great review.
The guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy that our apartment and team were able to meet all your needs during your stay.
We hope to be able to welcome you back very soon.
Aija Teilane
Quality Department
Mattress in the main room is really bad. Myself and my wife couldn’t sleep properly and wake up in the morning with pain in the back due to the big holes that creates in the middle. Unacceptable.
There is no parking
Response from the Quality Department
Thank you very much for your positive review.
We appreciate your highlights on the comfort and the great location of the apartment, and we are sorry if due to the fact this property does not have a private parking you had some inconveniences, although we would like to take the opportunity to point out that this information is available online and we have an agreement with the public parking located only 5 minutes walk away from the apartment.
Thank you again for your review of your stay with us, we look forward to your next visit.
Aija Teilane
Quality Department
Lo limpio y nuevo
Un poco alejado de todo
Malheureusement le patio (terrasse) du rez de chaussée résonne beaucoup lorsqu’il y a des gens qui occupent cet appartement. Cela devient très bruyant.
Response from the Quality Department
Thank you very much for your detailed review, we highly value your time and constructive comments.
Thank you for making us your choice apartment for your stay in Seville and we look forward to serving you again in the future.
Aija Teilane
Quality Department
Los apartamentos son muy limpios y la disposición del salón y los cuartos de baño está muy bien ideada. Además el balconcito en las habitaciones le da un extra.
Al estar situado en calles algo estrechas no es muy luminoso, pero es lo que tiene estar en el centro
Response from the Quality Department
Querido Jon, gracias por recomendar nuestro apartamento Genteel Home Baños a nuestros futuros huéspedes, agradecemos mucho tus comentarios y nos complace haber sido parte de tu experiencia en Sevilla. Un saludo, Ana García, Dpto. de calidad
Response from the Quality Department
Querido Bruno, le damos las gracias por compartir su opinión sobre sus recientes vacaciones con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir sus opiniones y comentarios constructivos. Un saludo, Ana García, Dpto. de calidad
La limpieza y la amplitud. Los pasteles de bienvenida. El equipamiento.
La calle estaba en obras y era difícil acceder en coche.
Response from the Quality Department
Estimada Teresa, En primer lugar, nos gustaría expresarle nuestro más sincero agradecimiento por confiar en nosotros, así como su tiempo dedicado en dejar un comentario tan gratificante. Le damos las gracias por señalar la limpieza de nuestras instalaciones y por valorar nuestro detalle de bienvenida. Esperamos su próxima visita. Fátima Roca- responsable Dpto. de calidad.
Dificuldade em estacionar Zona da localização em obras
Response from the Quality Department
Estimada Bentesa, La visión de nuestros clientes es la clave para completar la satisfacción de nuestros huéspedes, por ello estamos muy agradecidos por el tiempo dedicado a escribir este comentario. Esperamos servirles en un futuro próximo. Fátima Roca-responsable Dpto. de calidad
Response from the Quality Department
Dear Les, We appreciate you notify us of your concerns related to your recent stay at our apartment and apologize if you experienced any issue in our service, we have read your review with our utmost attention and will take note of your constructive remarks. Regarding the inconvenience with the toilet, we are so sorry if we couldn´t totally fixed during your stay, we had to go after your departure and check the causes of the drainage and luckily they were left fully fixed. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Fátima Roca-chief of Customer Service.
Acogedor apartamento con dos habitaciones y dos baños , bien equipado y confortable
El servicio de entrega de llaves posterior a las 21h cobra 30 euros. Deberían tener un método como una caja de código para la entrega y ser así más flexibles. A partir de las 23 son 50 eur!!!
Response from the Quality Department
Estimado Eduardo, Muchas gracias por su valoración y por tomarse tiempo en dejarnos un comentario sobre su estancia en nuestro apartamento. Agradecemos que señale el confort y equipamiento; nuestro máximo objetivo es garantizar unas buenas vacaciones y el descanso de nuestros clientes. En relación a la tasa por late check in, lamentamos si ha habido una confusión, pero tienen toda la información detallada a la hora de hacer su reserva, así el cliente está totalmente informado y puede programar su llegada con antelación. Agradecemos de nuevo su comentario y esperamos poder servirle en un futuro. Fátima Roca-responsable Dpto. de calidad
Response from the Quality Department
Chère Sylvie
Tout d´abord, nous vous remercions de passer votre temps à partager les impressions de votre récent séjour dans notre appartement. Ce n´est que par des opinions comme la vôtre que nous pouvons maintenir et améliorer le service que nous fournissons à nos clients.
Nous regrettons sincèrement de lire votre mécontentement vis-à-vis de nos installations. Nous vérifierons si elles sont insuffisantes comme tu le dis. Cependant, nous avons différents types d´appartements qui sont décrits avec soin sur notre site Web. Pour les occasions futures, nous souhaitons vous offrir des informations détaillées sur votre réservation par l’intermédiaire de nos partenaires afin de vous assurer que vous disposez de la solution idéale pour vos besoins. Soyez assuré que vos commentaires ont été pris au sérieux. Nous sommes impatients de vous servir dans un proche avenir.
Fátima Roca-Chef du service clientèle
Response from the Quality Department
Dear Nermine, Thank you very much for leaving these wonderful comments, we are delighted that you enjoyed your stay among us. Thank you for your lovely comment regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We look forward to your next visit. Fátima Roca-chief of Customer Service.
Todo, era lo mas parecido a estar en tu casa, todas las comodidades que te puedes imaginar, el apartamento estaba inmaculado, inclusive nos dejaron entrar antes de la hora. 👍
No puedo decir que algo no me gusto, solamente y no es culpa del alojamiento, es que la calle estaba en obras y te ensuciabas de tierra y era complicado llevar las maletas
The apt is centrally located but the road is being renovated and its not accesible to pedestrians or car do i had to take my luggages with 3 kids thru the dust. Horrible experience. The host took long to comr rvrn though i advise her of my arrival
A rua do apartamento não passa carro, então a chegada e a saída com as bagagens se torna bem difícil.
The cleanliness and location. The swift response to fix the blocked shower. The quiet neighbourhood. The lift was a godsend for us after climbing innumerable flights of stairs in our travel.
A small hitch with the plumbing ie.clogged shower drain. No fire escape route. Otherwise a pleasant stay.
Le balcon est très petit et donne sur la chambre
Very comfortable appartments with 2 bathroom. Situated on quiet street, pretty close to public parking, with supermarket nearby and still very close to Alcazar and other places of interest.
Very comfortable appartments with 2 bathroom. Situated on quiet street, pretty close to public parking, with supermarket nearby and still very close to Alcazar and other places of interest.
Tiene todas las comodidades necesarias y la ubicacion es perfecta, además cerca está el restaurante dos de mayo al Final de la calle donde se come calidad precio impresionante.
La chica que nos atendió no nos Informó bien de lo del Parking de la Concordia (el corte inglés) hay que ir a hablar con el chico de allí el primer día que llegas para pagar y que te dé una tarjeta para sacar el coche del parking las veces que se quiera, también si no se viene muy justo se puede buscar sitio por los alrededores. No recomiendan ir hasta el apartamento con el coche porque las calles son estrechas pero un poco más delante del Apartamento se puede dejar el encima de la acera con los intermitentes para solo dejar las cosas. Ellos te recomiendan que vayas directamente al parking!!
The washing machine was doing weird noise and the shower cabine was leaking.
You can hear quests from neighboring apartaments
É confortável, bem localizado, bem decorado, bem equipado, com bom custo benefício.
O ar condicionado era de difícil regulagem, a água quente através de aquecedores era insuficiente para suportar banho de 4 pessoas.
El resto súper bien. Habitaciones amplias, cómodas y prácticamente a estrenar. El salón amplio y luminoso. Y la terraza muy acogedora. Y la localización muy buena. Muy céntrico y barrio tranquilo.