The apartment has three bedrooms, one of them with a double bed (1,35 x 1,90m), the second with two single beds of 0,90 x 1,90m each and the last bedroom has a just one single bed (0,90 x 1,90m). The apartment has also an independent bathroom and a toilet.
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The operator of this accommodation is obligated to provide, alongside the accommodation service, the following services:
• Catering service whose menu can be consulted here
• This establishment offers its own luggage storage and custody service from Monday to Friday (except holidays) for premium customers, with collection by our staff at the apartment. The rates are 5€ per item. On Saturdays, Sundays, or holidays, you can use the service of other companies at designated locations, at approximately 5€ per suitcase.
• Weekly periodic cleaning and change of bed and bath linens, mandatory for stays longer than 6 nights. Included in the price.
*Possibility of daily periodic cleaning apart. Ask for price.
La calidad y su tamaño para 5 pax
Nada
Número de quartos
AR CONDICIONADO NÃO FUNCIONAVA, SÓ AQUECIA. WI-FI NÃO FUNCIONAVA. TV NÃO É SMART. NÃO TEM UM ESPELHO DE CORPO. Resolveram o Wi-Fi.
Response from the Quality Department
Dear Fernanda,
Thank you for your feedback. We are pleased that you found the number of rooms to your liking and that the Wi-Fi issue was resolved during your stay. We also appreciate you bringing these matters to our attention.
However, we regret that some aspects did not meet your expectations. Upon receiving your feedback, we took the necessary measures to address the issues mentioned, as we are always committed to making our guests´ stays as comfortable as possible. We assure you that all these aspects have been updated and resolved to prevent similar concerns in the future.
We appreciate your feedback, as it helps us improve, and we hope to have the opportunity to welcome you again in the future to provide you with an even better stay and demonstrate our commitment to guest satisfaction.
Quality Department.
Response from the Quality Department
Thank you for your feedback. We´re glad you enjoyed the apartment and its location. We apologize for the noise, as our street is quite busy, especially on weekends and holidays. We appreciate your understanding and hope to welcome you again.
Mooie ruime locatie voor het gezin. Ontbijt en lunch plek op 3 minuten loopafstand. Zowel zitten als “take away/to go” mogelijk. Drie slaapkamers , centraal gelegen. Centrum is m.i. der dan 15 minuten lopen. Zeer gastvrij ontvangen.
Geen commentaar
Response from the Quality Department
Dear Arno,
Thank you very much for sharing your positive experience. We´re pleased to hear that you and your family enjoyed the spacious apartment and convenient location, as well as the warm welcome from our team. It´s wonderful that you found nearby dining options to be so accessible and that the central location worked well for your city explorations. We hope to welcome you back for another memorable stay in the future.
Quality Department.
Location was great . Appartment was very big . Property team was very helpful . Very nice girl was very helpful about wi-fi.
Nothing
Response from the Quality Department
Dear Inna,
Thank you for your kind review. We are delighted to hear that you were happy with your stay and that the apartment´s size and location met your expectations. It’s also wonderful to know that our team was helpful, and we’re pleased to hear that the staff member who assisted with the Wi-Fi was able to support you effectively. We truly appreciate your feedback and hope to welcome you back in the future.
Quality Department.
Het was bijna perfect een heerlijk appartement .
De wifi werkte niet goed . De vloer had wat schoner moeten zijn.
Response from the Quality Department
Dear Geertruida,
Thank you for your feedback. We are pleased to hear that you enjoyed the apartment and found it nearly perfect.
We apologize for the inconvenience you experienced with the Wi-Fi and the cleanliness of the floor. We take these matters seriously and will address them promptly to ensure they are resolved for future stays.
Thank you for bringing this to our attention. We hope to have the opportunity to welcome you again and provide an even better experience.
Quality Department
Spacious modern ground floor apartment on Riccardo st. Very clean and walkable to all sights and restaurants.
Only fault was that no toilet roll was provided but everything else we needed was! As with most properties in Seville there is no onsite parking. We contacted owners who gave us address of secure underground parking close by- 10 mins walk.
Response from the Quality Department
Dear Robert,
Thank you for your feedback. We are delighted to hear that you enjoyed your stay in Seville and found the apartment spacious, modern, and well-located for exploring the city.
We apologize for the oversight regarding the toilet roll and will ensure this is addressed for future guests. We are glad that you found everything else you needed and that our parking recommendations were helpful.
We appreciate your comments and hope to welcome you back on your next visit to Seville.
Quality Department.
Spacious, well equipped, comfy beds, good kitchen, location, communication pre and during stay was great.
Shower leak, outside space could be improved with decor, tea towels in kitchen to be supplied.
Response from the Quality Department
Dear Vicki,
Thank you for your valuable feedback. We are delighted to hear that you found the location convenient, the apartment spacious and comfortable, and that our communication was effective both before and during your stay.
We sincerely apologize for the issues you experienced, including the shower leak and the need for improved decor in the outside space. Please be assured that we are addressing these matters promptly. We will also ensure that tea towels are provided in the kitchen for future guests.
Our commitment is to the satisfaction of our guests, and your feedback helps us in our continuous efforts to improve. We hope to have the pleasure of welcoming you back and providing you with an even better experience.
Quality Department.
The appartement was very nice with spacious rooms and the kitchen wow All the facilities were great and the location too
Every thing was good
Response from the Quality Department
Dear Belachkar,
Thank you for your kind feedback. We are delighted to hear that you and your family enjoyed the spacious apartment, well-equipped kitchen, and excellent location. We appreciate your positive comments and look forward to welcoming you again.
Quality Department.
Response from the Quality Department
Dear Alexandre,
Thank you for your kind comments. We’re glad to hear that you enjoyed your time in Seville. We hope you had a wonderful experience exploring the city, and we agree that there is so much more to see and enjoy.
We would be delighted to welcome you back for a longer stay in the future so you can fully experience all that Seville has to offer.
Quality Department.
Climatisation très bruyante Différence énorme entre la photo de la terrasse et la réalité.. elle était sale et peu agréable Manque de couverts (seulement 4 cuillères, pas de torchon, deux verres a vin...) Étendoir a linge cassé
Response from the Quality Department
Dear Katia,
Thank you for your feedback. We are glad to hear that you appreciated the location and space of the apartment.
However, we regret to learn about the issues you encountered during your stay. We apologize for any inconvenience this may have caused. We assure you that these situations do not reflect the high-quality service we are committed to providing. We have noted all your comments and will pass this information on to the relevant department to prevent similar issues from occurring in the future. Guest satisfaction is our top priority, and we regret that we did not meet your expectations on this occasion.
We appreciate your comments, as they help us improve our services. We hope to have the opportunity to offer you a better experience on your next visit.
Quality Department.
Decoration and location.
There were giant cockroaches in both toilets and kitchen. We contacted the accommodation and it was someone, whom we thank very much, trying to clean but no guarantee they would not return. She told us she was going to call management to say it was not acceptable for us to be in an apartment like this. They called us after a few hours. to propose to change apartment but we would have to change location and leave the center. Since we were only staying two nights and the location was really important, we did not accept to change. To compensate if somehow we asked to leave to chrek-out at 12pm (an hour later than expected) and were told no. There were other guests checking in that afternoon and the apartment would have to be cleaned. Good luck with the cucarachas!
Response from the Quality Department
Dear Cláudia,
Thank you for your feedback. We are glad to hear that you found our flat well decorated and that the location was to your liking. However, we sincerely apologize for the incident regarding the presence of insects in your apartment. Please be assured that our company conducts regular pest control in all our accommodations to ensure the comfort of our guests and to prevent such situations. However, external factors such as the weather can sometimes influence the appearance of occasional insects. Nonetheless, we hope that the immediate solution offered by our team to thoroughly clean and inspect the entire apartment to prevent the appearance of any other unwanted insects was effective and the rest of your stay proceeded smoothly. We deeply regret the inconvenience this has caused and will review this situation to prevent it from happening in the future.
Regarding the proposed solution of moving to another apartment, we apologize for any misunderstanding. All our accommodations are located in the city center, as we are committed to offering prime locations to all our guests. We are saddened that this solution, offered with the sole objective of ensuring your comfort, was not to your satisfaction. On the other hand, regarding the late check-out, our team is always attentive and available to meet the needs of our guests. However, we regret that in your case, we were unable to fulfill your request for a late check-out as we needed to prepare the apartment for future guests and adhere to our established check-in and check-out schedules.
Once again, we apologize for the inconvenience and appreciate your understanding. We hope you will give us the opportunity to welcome you again in the future and offer you a satisfactory stay.
Quality Department.
Great location- 20 minutes to the centre and railway station; very clean and spacious; all the facilities available except for AC; two toilets and patio; easy to check in and out;
One of the bedroom with the street view although nice and clean was not comfortable for sleeping- noises from the street were really annoying all the nights long; moreover at 8.00 you had coffee tables just in front of your window and cigarette smoke inside if you left it opened for the night;
Response from the Quality Department
Dear Magdalena,
Thank you for your positive comments about the location, cleanliness, and amenities of our apartment. We are pleased to hear that you found the property spacious and well-equipped, and that the check-in and check-out process was easy.
However, we sincerely apologize for the inconvenience you experienced with the noise in one of the bedroom. Please be assured that we have taken note of your feedback and are currently working on improving the soundproofing in that room to prevent similar situations in the future.
We apologise once again for the inconvenience experienced. We appreciate your recommendation and hope to have the opportunity to welcome you back, providing an even more comfortable stay.
Quality Department
La ubicacion si es algo distanciado de los puntos turisticos, pero puede ser una buena manera de iniciar el dia, caminando un par de kilometros
Esto no es responsabilidad del hospedaje, pero tiene un restaurante de vecino, y en la mañana es incomodo que este la gente afuera de tu ventana desayunando.
Response from the Quality Department
Estimado Jesus:
Agradecemos sinceramente sus comentarios sobre su reciente estancia en nuestro establecimiento. Nos complace saber que encontró nuestro lugar cómodo, elegante y funcional.
Respecto a la ubicación, nos complace saber que pudo disfrutar de la oportunidad de iniciar su día caminando unos pocos kilómetros. Valoramos la oportunidad de ofrecer a nuestros huéspedes una experiencia más tranquila y auténtica.
Lamentamos cualquier inconveniente causado por el restaurante vecino. Si bien no tenemos control sobre las actividades de establecimientos vecinos, entendemos que puede resultar algo incómodo. Tomaremos en cuenta sus comentarios para seguir mejorando y buscar soluciones que puedan mitigar este tipo de situaciones.
Agradecemos nuevamente por sus observaciones, ya que nos ayudan a mejorar continuamente nuestros servicios. Esperamos tener el privilegio de darle la bienvenida nuevamente y brindarle una estancia aún más agradable en el futuro.
Departamento de Calidad.
Response from the Quality Department
Dear Chloe,
Thank you for your feedback. We´re glad to hear that you found the place very nice and well-equipped for your stay. It´s great that you were able to walk to most places you wanted to visit. However, we apologize for the trouble you experienced with the WiFi during your stay. Your comment has been noted, and we will look into improving this aspect to ensure a more seamless experience for our guests. We appreciate your understanding and hope to welcome you back in the future.
Estaba bien ubicado y es una buena alternativa para visitar Sevilla
Response from the Quality Department
Estimada Ángeles:
Muchas gracias por tomarse el tiempo para compartir sus comentarios sobre su reciente estancia con nosotros. Nos alegra saber que encontró todo en el apartamento genial.
Nos complace especialmente que la ubicación haya sido de su agrado y que considere nuestro alojamiento una buena alternativa para visitar Sevilla. Su satisfacción es nuestra prioridad y nos alegra haber cumplido con sus expectativas.
Esperamos tener la oportunidad de recibirla nuevamente en el futuro y que pueda disfrutar de una estancia aún más placentera.
Departamento de Calidad.
Ruim appartement. Van alle gemakken voorzien.
De slaapkamer aan de voorkant van het appartement (bij drukke weg) was niet zo fijn.
Response from the Quality Department
Dear Dik,
Thank you for sharing your feedback regarding our accommodation. We appreciate your kind words about the spaciousness and amenities of the apartment.
We apologize for any inconvenience caused by the noise in one of the bedrooms. The comfort and satisfaction of our guests are of utmost importance to us, and we regret that this aspect of your stay did not meet your expectations. We would like to assure you that we are actively working on improving the soundproofing of our accommodations to ensure the proper rest of our guests, as this is one of our top priorities.
Thank you once again for choosing our accommodation. We hope to have the opportunity to welcome you back and provide you with an improved experience.
Quality Department.
Ruim, schoon, netjes, goede en tijdige communicatie over code van deuren etc
Nvt
Response from the Quality Department
Dear Harald,
We´re thrilled to hear that you thoroughly enjoyed your stay in our spacious apartment and that you found it well-equipped with everything you needed. It´s wonderful to know that our convenient location near the center of Seville added to your experience. Thank you for your kind words about the cleanliness and tidiness of the apartment, as well as for appreciating our effective communication. We hope to welcome you back for another fantastic stay in the future.
Quality Department.
Por censurar algo menciono lo siguiente. El dormitorio principal (cama amplia) da directamente a la calle. La insonorización es insuficiente y los ruidos del exterior, aun las voces normales, llegan a escucharse en el dormitorio con facilidad en las horas de silencio. Con una insonorización mejorada del dormitorio aludido al apartamento no se le podría poner pega alguna.
Response from the Quality Department
Estimado José Carlos:
Gracias por compartir sus comentarios sobre su reciente estancia con nosotros. Nos alegra saber que encontró nuestro menaje de cocina completo. Nos enorgullece proporcionar todo lo necesario para los huéspedes que prefieren cocinar en casa. Lamentamos sinceramente cualquier molestia causada por el ruido de la calle, especialmente en el dormitorio principal. Tenga en cuenta que estamos trabajando activamente en mejorar nuestro sistema de insonorización para mitigar tales inconvenientes y asegurar una estancia tranquila para todos nuestros huéspedes. Su opinión sobre este asunto es muy apreciada y nos ayudará en nuestros esfuerzos continuos para mejorar la experiencia general de nuestros valiosos huéspedes. Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y brindarle una estancia aún más placentera.
Departamento de Calidad.
Nada .Me gustó todo
Response from the Quality Department
Estimada Ana:
Muchas gracias por sus maravillosos comentarios. Estamos encantados de saber que encontraron nuestro apartamento tan cómodo y bien equipado. Estamos encantados de que las tres habitaciones fueran perfectas para su grupo, y que la cocina tuviera todo lo que necesitaban. Nos alegramos de que las camas fueran súper cómodas y de que el baño adicional os resultara útil durante vuestra estancia. Agradecemos sus amables palabras y estamos encantados de que hayan disfrutado de su estancia con nosotros. Esperamos darle la bienvenida de nuevo para otra gran estancia en el futuro.
Departamento de Calidad.
O piso baixo com algum barulho de rua; não tinha algum material necessário como panos e pegas de cozinha. A água do banho não estava quente para todas as pessoas (5 hóspedes). E a casa poderia estar um pouco mais limpa.
Response from the Quality Department
Dear María,
Thank you for your positive feedback on the great location, comfort, and spaciousness of our apartment. We´re pleased to hear that you appreciated the ease of entry and exit through the provided codes and the assistance offered in city tourism advice.
With regard to the location of your apartment on the first floor, all this information is available both before and after the booking process, as we always send an email to confirm that the chosen apartment is the desired one, we regret any misundertanding in regard. As for the noise from the street, please understand that living in urban environments may entail some level of noise, especially during certain hours of the day, however, we will check the soundproofing system to improve it if necessary. Regarding the lack of kitchen materials, we apologize for any inconvenience and will ensure that these items are provided for future guests. We also regret the hot water issue and any inconvenience this may have caused and will investigate the matter to ensure it is promptly addressed.
We appreciate your understanding and hope you enjoyed your overall stay. We look forward to welcoming you in the future to offer you a more satisfactory experience.
Quality Department.
Todo
Nada
Response from the Quality Department
Estimado Manuel,
Gracias por tomar el tiempo para compartir sus positivas impresiones. Su satisfacción es nuestra mayor recompensa y nos complace haber cumplido con sus expectativas.
Saludos cordiales,
Departamento de Calidad
Nic
Response from the Quality Department
Dear Bencjusz,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Kind regards,
Quality Department
Response from the Quality Department
Dear Alexey,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay.
Additionally, we regret any disappointment regarding sound isolation. External noise may vary and depend on the time of year as well as festivities taking place in the city center. Nevertheless, we will review and consider necessary improvements to the soundproofing system to ensure our guests have a peaceful rest.
Thank you once again for your invaluable feedback. We hope to have the honor of welcoming you back.
Kind regards,
Quality Department
Response from the Quality Department
Dear Katarzyna,
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment. Your positive comments are truly appreciated and we look forward to welcoming you back soon.
Kind regards,
Quality Department
Eine Ablage in der Dusche hat gefehlt.
Response from the Quality Department
Dear Monika,
We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay.
Regarding the shelf in the shower, we welcome your comments which help us to identify areas where we can improve.
We hope to have the opportunity to host you again in the future.
Best regards,
Quality Department
Appartamento nuovo, pulito e splendidamente posizionato.
Response from the Quality Department
Dear Giovanni,
We´re delighted that our location met your expectations. Being situated in a prime spot is something we take pride in, as it allows our guests to fully enjoy their surroundings. Your positive feedback means a lot to us, and we hope to have the opportunity to welcome you back for another exceptional stay.
Kind regards,
Quality Department
Response from the Quality Department
Dear Ankie, Thank you for your positive feedback. We´re pleased to hear that the apartment met your expectations. It´s great to know that the location was convenient for exploring different parts of Sevilla, and that you had good communication with our team. Your satisfaction is our priority, and we look forward to hosting you again in the future.
Quality Department
Response from the Quality Department
Dear Haitam,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Kind regards,
Quality Department
Response from the Quality Department
Dear Jean-Christophe,
Thank you for sharing your experience with us. We´re glad to hear that you found the accommodation to be just as depicted in the photos, perfectly clean, and with comfortable beds.
However, we apologize for the noise issue you encountered in the double room due to the busy street. We are committed to providing a peaceful environment for our guests, and we will review the soundproofing in this area to enhance the tranquility for future stays.
Your feedback is invaluable, and we hope you´ll consider staying with us again in the future. We will work to ensure you have a more peaceful and restful experience during your next visit.
Thank you for choosing us and for sharing your observations.
Sincerely,
Quality Department
Da limpeza, o chão sujo e a loiça da cozinha
Response from the Quality Department
Dear Vanda,
Thank you for sharing your experience and for highlighting the comfort and location of our apartment. We are delighted to hear that you enjoyed these aspects.
However, I deeply regret that you encountered cleanliness issues during your stay. We maintain strict standards of cleanliness and hygiene in our properties, and we would have greatly appreciated it if you had informed us about these issues during your stay. We would have taken immediate action to address any problems and ensure your stay was as comfortable as possible.
Your feedback is extremely important to us, and we will use your input to improve our cleaning and maintenance processes. We hope this did not significantly impact your experience, and that you still had an enjoyable stay.
We look forward to welcoming you again in the near future and ensuring an exceptional experience.
Kind regards,
Quality Department
Response from the Quality Department
Dear Kevin.
Thank you for your wonderful review! We´re thrilled that you had an excellent experience at our Airbnb. We appreciate your kind words about the cleanliness, accuracy of the listing, and the host´s communication. It´s great to know that you enjoyed your stay and found the recommendations helpful. We value your recommendation and hope to welcome you back in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
The location was further from where we wanted to be, but the place was great, no complaints
Response from the Quality Department
Dear Suzanne,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback on the windows is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Xavier,
Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay with us.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Lyn,
We are most grateful for this review and the time you have taken out of your day to write it. Thank you for the remarks on the location. This will certainly help future guests understand where will they stay.
Jose L.H. Campos
Quality Department Manager
El aire acondicionado en todas las habitaciones, la terraza, las camas, la cocina, los servicios.
La ubicación no es 100x100 céntrica, pero está bien. El césped del patio estaba mojado, pero no es importante
Response from the Quality Department
Estimado Juan Pablo, muchas gracias por su comentario, ha sido un placer para nosotros leerlo y esperamos poder servirle de nuevo pronto.
Aija T.
Departamento de Calidad
Response from the Quality Department
Dear Racha,
Thanks for your message.
It is a pleasure to hear that you had a good experience in one of our best locations even though parking is difficult. We would like to let you know that we do our best to ensure that noise levels are always kept within reasonable limits so that our clients are not disturbed by outside traffic noise. Sometimes it is impossible to guarantee this as there are going to be times during the early hours, for example, where traffic noise can be heard due to local municipality services.
Once again we thank you for your kind opinion and we look forward to serving you again in the future.
Response from the Quality Department
Estimada Marta, nos gustaría expresar nuestro agradecimiento por los comentarios que ha realizado sobre su visita, puesto que nos ayudan a entender la experiencia de nuestros huéspedes. Lamentamos sinceramente leer acerca de su decepción con el tipo de apartamento reservado. por eso le recomendamos para una futura ocasión visitar nuestra página web o ponerse en contacto directamente con nuestro Departamento de Reservas donde nuestro equipo le guiará y le ayudarán a seleccionar el apartamento que mejor se adapte a sus necesidades y deseos de vacaciones.
Gracias nuevamente por su visita y críticas constructivas, esperamos volver a tener la oportunidad de servirla en un próximo futuro.
Aija T.
Departamento de Calidad
Response from the Quality Department
Dear Lester
Thank you very much for leaving these wonderful comments about the apartment, we are delighted that you enjoyed your stay among us. Regards