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Murillo IV
Apartment

Seville · La Encarnación

9.6 (115 valuations)


1-3
People

1
Bedroom

1
Bathroom

55 m2
Surface

About accommodation

Modern apartment with one bedroom and one bathroom located in one of the most central streets of Seville, Murillo Street, perfect for exploring the city without needing to use any transport.

Upon entering the apartment we find a very spacious and bright living-dining room that consists of Smart TV, side table, armchair, double sofa-bed and dining table with capacity for up to four people. The kitchen is integrated into the living room and has all the necessary utensils. At the end of the living-dining room we find a small terrace with outdoor furniture and views of Magdalena Square, a very quiet and recently renovated square.

Returning to the entrance, on the left we find a first door that gives access to a modern bathroom with shower. The second door leads us to the spacious bedroom, which has a 1.50 x 1.90 m double bed, Smart TV and a large window with views of Magdalena Square.

Being located in the center of the city, this apartment is surrounded by the main shopping streets of the city, numerous bars of Seville gastronomy and just a few minutes walk from the tourist attractions of Seville: the Cathedral, the Giralda or the Torre del Oro.

Air conditioning Central
Heating Central
Services Soap, gel, shampoo, sheets and towels
Pets Not allowed
Cot Available
Terrace Private
Floor 1st Floor
Elevator Available
Sofa-bed One person
Fiber internet Free
Television Smart TV
Coffee Maker Capsules
View all equipment

Services

> Check-in in person.
> Customer service.
> Cot and high chair available on request.
> Laundry service on request.

House rules

> Check-in: from 15:00h to 21:00h.
> Check-out: before the 11:00h.
> No parties or events are allowed.
> Smoking is not permitted on the property or in communal areas.
> Reduce noise from 23:00h to 9:00h
> This accommodation does not allow pets.

Additional Information

> Late Check-in: Tickets after 21:00h have an extra charge which must be paid on arrival to the person who will receive you.
From 21:00h to 00:00h: 30€. From 00:00h to 02:00h onwards: 50€.


> VUT/SE/09647


>
The booking of each Genteel Home accommodation includes the offer of extra experiences or activities to improve your experience, which are managed by external providers, who will inform you by e-mail or WhatsApp, and you can contract or refuse them. For more information about the management of experiences and extra activities of the accommodations, please visit our Privacy Policy on our official website.

>
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The operator of this accommodation is obligated to provide, alongside the accommodation service, the following services:



• Catering service whose menu can be consulted here


• This establishment offers its own luggage storage and custody service from Monday to Friday (except holidays) for premium customers, with collection by our staff at the apartment. The rates are 5€ per item. On Saturdays, Sundays, or holidays, you can use the service of other companies at designated locations, at approximately 5€ per suitcase.


• Weekly periodic cleaning and change of bed and bath linens, mandatory for stays longer than 6 nights. Included in the price.


*Possibility of daily periodic cleaning apart. Ask for price.


Apartment’s Rating

9.6 (115 Valuations)

Location
9.9
Quality
9.4
Cleaning
9.7
Staff
9.7
Facilities
9.6
Recommendable
9.6

We are interested in your opinion


Our Guests’ Opinions

Ricarda Keller8
APR 2025

MILDA BUTKUTE7
MAR 2025
La ubicación muy buena, puedes ir andando a muchos sitios, el apartamento cuenta con todo lo necesario, pero la única pega es que no estaba limpio, había muchas pelusas y polvo por el suelo, en el espejo se notaban marcas, el cristal de la ducha no estaba limpio. Teniendo en cuenta que cobran 50€ por el servicio de limpieza no nos pareció adecuado.

Anna Flávia Cheim Jorge9
MAR 2025

Celia Garcia De La Fuente6
MAR 2025
Situacion cerca de todos los sitios de interés cultural. Lugar bastante tranquilo y agradable
Response from the Quality Department

Estimada Celia:

Muchas gracias por compartir su valoración. Nos complace saber que disfrutó de la excelente ubicación de nuestro alojamiento, tan cercana a los principales puntos de interés cultural, así como del ambiente tranquilo y agradable que ofrece el entorno. Sus palabras nos animan a seguir trabajando con dedicación para brindar estancias confortables y memorables. Estaremos encantados de recibirle nuevamente cuando desee regresar.

Fuensanta Alcaraz8
MAR 2025

Oxana Brusnevskaya9
MAR 2025

Evert Van der Wiel10
JAN 2025
super ik kom graag terug.
heerlijk bed en behulpzame mensen en een super locatie. 10 punten.

Evert Van der Wiel10
JAN 2025
super Me encantaría volver.
la cama maravillosa y la gente servicial y una super ubicación. 10 puntos.

Emanuela Callegaro10
DEC 2024
Todo, ubicación, limpieza, apartamento equipado con todas las comodidades. Balcón con vistas a una plaza tranquila. Top

mary Gaskell9
DEC 2024
Sin duda recomendaría Genteel Home Magdalena a amigos y familiares.

Heidi Kaarttinen8
DEC 2024
Central location, which also means a lot of noise. The balcony is directly facing the busy public square (1st floor) so you can forget the peaceful morning coffee moments.. The communication was done by several different parties and it was sometimes confusing. I also didn´t like the fact that multiple promotional messages were sent to my personal number. The apartment is modern and quite clean and I was grateful for the possibility to drop the bags before chek in.
Response from the Quality Department

Dear Heidi,

Thank you for sharing your feedback with us. We are pleased to hear that you appreciated the modernity and cleanliness of the apartment, as well as the possibility to leave your luggage before check-in. However, we regret any inconvenience you may have experienced.

Regarding the noise, during the holiday season, the central area of the city tends to attract more visitors, which can contribute to higher noise levels. This is due to the Christmas celebrations and the city´s customs and traditions, which, while causing occasional disturbances, also provide a unique opportunity to experience such a beautiful time of year. Nonetheless, we hope that the windows were effective in minimizing external noise, as they are designed to create a more comfortable environment despite the central location.

With regard to the other aspects you mentioned, we have taken note of your comments. We always strive to keep our guests well-informed and well-attended at all times. That said, we will review our approach to ensure it is clearer and more efficient in the future.

We truly value your feedback, as it helps us continuously improve our services. We hope to have the opportunity to welcome you again in the future for a more peaceful experience.

Susan Nolan9
DEC 2024
Would definitely go back and I would recommend it to anyone
Very clean and comfortable property in a great location close to all attractions
I would have liked to see information in a booklet form as opposed to scanning a QR thing
Response from the Quality Department

Dear Susan,

Thank you for sharing your feedback with us. We are thrilled to hear that you found the property very clean, comfortable, and conveniently located near the attractions. It is wonderful to know you would recommend it and consider returning, as this means a lot to us.

We appreciate your suggestion regarding the information booklet. While we provide details through QR codes to ensure easy access and updates, we understand that some guests may prefer a printed format. Your feedback will be taken into consideration as we continuously strive to enhance our guests´ experience. We look forward to welcoming you back in the future.

Quality Department.

Simon Edwards10
NOV 2024
This property was fantastic. Clean smelled great with everything you need. Not perfect few stains on the sofa. But that’s ok just wear and tear. Excellent central location but comes at a cost with very early city activity making it noisy very early in the morning eg bin men. But peaceful in the evenings. This was a fantastic property and well worth the price. Excellent.
Response from the Quality Department

Dear Simon,

Thank you very much for your kind review. We are delighted to hear that you found the property fantastic and appreciated its cleanliness, amenities, and central location. We also appreciate your understanding regarding the minor stains on the sofa, and we will certainly address this to maintain the quality of the accommodations. However, we regret that you experienced some noise during the day due to the lively environment around the area, but we are glad to know you enjoyed the peaceful evenings and that your rest was not compromised. Thank you again for your feedback, and we look forward to welcoming you back in the future.

Donatas Puodziukynas8
NOV 2024
Mucho ruido procedente del exterior. Temprano en la mañana, máquinas para basura, construcción y otros. Es como dormir en la calle. Las sillas del balcón estaban rotas, había una en la que te podías sentar. Las cortinas están medio caídas, medio caídas. Tantos defectos mínimos.
Response from the Quality Department

Dear Donatas,

Thank you for sharing your feedback with us. We are pleased to know you chose our location for your stay.

Regarding the noise from outside, we would like to explain that living in a historic city center often involves the sounds of daily life. While we understand that these can be disruptive, they are part of the rhythm of the city. We always strive to minimize any inconvenience, but it is important to recognize that such noises are beyond our control.

Regarding the balcony furniture and curtains, we regret that these items were not in the best condition during your stay. We will inspect them to ensure that everything is in proper order for future guests.

We truly appreciate your comments as they help us maintain the quality of our services. We hope that, despite these issues, you were still able to enjoy your time in Seville.

Quality Department.

Hedfran Frejat10
NOV 2024
Best place to stay in Seville
Beautiful apartment in Seville downtown. Amazing place with a nice balcony and the best location in Seville.
N/A

Helen Brimelow10
NOV 2024
Thank you for your kind feedback. We’re thrilled you enjoyed the apartment, its outdoor space, and the central location. We’re also glad we could accommodate your early arrival and provide a smooth check-in experience.
We hope to welcome you back in the future!
Response from the Quality Department

Dear Helen, Thank you for your kind feedback. We’re thrilled you enjoyed the apartment, its outdoor space, and the central location. We’re also glad we could accommodate your early arrival and provide a smooth check-in experience.
We hope to welcome you back in the future!

Jessica Carolina León Martínez10
OCT 2024
Nos encantó, todo remodelado, limpio, el detalle que tenía un ambientador que olía muy bien, el balcón y sus vistas a la plaza muy bonitas pero por lluvia no pudimos disfrutarlo. La cama es como dormir en una nube, las almohadas cómodas. Agua en la nevera, todo mejor que en las fotos. Nos recibió una persona para darnos las llaves y eso nos parece excelente porque veníamos de málaga y nos tocó uno que no era igual a las fotos y teníamos miedo pero resultó mejor lo que esperábamos, por la lluvia no pudimos conocer Sevilla así que volveré y me hospedaré en el mismo.
Response from the Quality Department

Estimada Jessica:

Muchas gracias por compartir su experiencia con nosotros. Nos alegra saber que disfrutó de la limpieza, el diseño y los detalles de la propiedad, así como de la comodidad de la cama y las almohadas. Agradecemos especialmente sus palabras sobre la bienvenida y la atención recibida. Nos esforzamos por brindar una experiencia excelente a nuestros huéspedes, y estamos felices de saber que superamos sus expectativas. Será un placer darle la bienvenida nuevamente en su próxima visita a Sevilla.

TRAORE Abdoulaye10
OCT 2024
Parfait !
J’ai pu accéder dans le logement quelques heures avant l’heure prévue de base. Le personnel était très compréhensif et gentil. L’appartement était magnifique avec un emplacement en plein centre-ville. La prochaine fois que je reviens à Seville je saurai où dormir !
Response from the Quality Department

Dear Traore,

Thank you very much for your feedback. We are delighted to know that you enjoyed the apartment and its central location, as well as the warm and understanding welcome from our team. It was a pleasure to offer you an early check-in to make your stay even more enjoyable. We look forward to welcoming you back on your next visit to Seville.

Quality Department.

Chris Little10
OCT 2024
Perfect location in Seville and met all our requirements, support and communication was outstanding. Definitely recommend!!
Response from the Quality Department

Dear Christopher,

Thank you for your kind review. We are thrilled to hear that the location and our services met your expectations. It’s great to know that our communication and support made a positive impact on your stay. We truly appreciate your recommendation and look forward to welcoming you again in the future.

Olivier Davy10
OCT 2024
Logement extrêmement bien placé, d’un bon standing et dans lequel les matériaux utilisés sont de très bonne qualité. Idéal pour decouvrir la ville ou flâner dans les rues piétonnes. Seul bémol : les travaux actuellement dans la rue, et une place Magdalena très agréable mais assez bruyante (mais classique d’un centre ville). Notre séjour a été très agréable à Séville !
Response from the Quality Department

Dear Olivier,

Thank you very much for your positive feedback. We are delighted to hear that you found our accommodation ideally located, of high quality, and well-equipped with excellent materials. Our location is indeed perfect for exploring the city and enjoying the charming pedestrian streets.

Thank you for sharing your concerns regarding the construction noise. We would like to emphasize that this work is independent of our property and beyond our direct control. However, we are committed to addressing your concerns and taking steps to mitigate any inconvenience that may arise during guests´ stays, ensuring that designated quiet hours are respected.

We hope to have the pleasure of welcoming you back during your next visit to Seville.

Shrianka Kalia8
SEP 2024
Lovely Minimoon stay
Perfect for a couple and extremely clean. The staff were helpful throughout, even well before our trip. Customer service was exceptional 👌
It was a shame there were a few faults, I.e the double door shutters wouldn´t work so we didn´t get as much light in the apartment as we liked but that is a minor matter.

Erik Bakker8
SEP 2024
Good accommodation in a nice place in the city.
The location, the terrace, the neighborhood is lively.
Minor maintenance defects.
Response from the Quality Department

Dear Erik,

Thank you for your feedback. We are glad to hear that you enjoyed the location, the terrace, and the vibrant neighborhood. We strive to provide a high standard of accommodation, and we appreciate your comments regarding the minor maintenance issues. Please rest assured that we will address these to ensure an even better experience for future guests. We hope to have the pleasure of welcoming you again.

Quality Department.

Adrianna Koc10
SEP 2024
All was great, except quality of the sofa bed
Response from the Quality Department

Dear Adrianna,

Thank you for your feedback and for sharing your experience. We’re glad to hear that everything was great during your stay.

We appreciate your comment regarding the quality of the sofa bed, and we will certainly look into it to ensure a more comfortable experience for our future guests.

Thank you once again for choosing to stay with us, and we hope to welcome you back soon.

Quality Department.

Rodrigo Valenzuela10
SEP 2024
Lindo departamento
Un buen lugar donde quedarse ambiente tranquilo y moderno,muy limpio y agradable
Response from the Quality Department

Estimado Rodrigo:

Gracias por su amable comentario. Nos alegra saber que encontró el departamento lindo, con un ambiente tranquilo y moderno, y que apreció la limpieza y el confort del lugar. Su satisfacción es muy importante para nosotros, y esperamos tener el placer de recibirle nuevamente en el futuro.

Departamento de Calidad

Sara Faria Lubliner10
SEP 2024
Lovely well located apartment.
The delivery of keys and communication with the adm was great. The apartment is in a very well located and well kept building. It has a nice view to a cute plaza.
We had a couple of problems but they were solved very quickly and we didn’t have to worry much about it. The customer service is very efficient and quick. They were having works done in the entrance street and they let me know weeks before we went to see if we were ok with it and we did any problem with it, the only thing is because of sand the house got a little dirty because of it.
Response from the Quality Department

Dear Sara,

Thank you for your thoughtful feedback regarding your recent stay. We are delighted to hear that you found the apartment lovely and well-located, with a nice view of the charming plaza.

We greatly appreciate your kind words about our communication and customer service. It’s wonderful to know that any issues you encountered were resolved quickly, allowing you to enjoy your stay without worry.

We also appreciate your understanding regarding the external works taking place in the area. Although we cannot control the activities conducted by third parties, our goal is always to ensure that the stipulated rest hours are respected. We strive to keep our guests informed about any developments that may affect their stay. Thank you again for your understanding.

Your feedback is invaluable as we continue to improve our services. We hope to welcome you back in the future for another enjoyable stay.

Quality Department.

Julian Herrera10
SEP 2024
Very nice view to the plaza :)
Response from the Quality Department

Dear Julian,

Thank you for your kind words. We’re glad you enjoyed the lovely view of the plaza and that it added to your overall experience. We hope to have the pleasure of welcoming you back in the future.

Ole Zimmermann10
AUG 2024
Schöne Unterkunft in toller Lage!
Response from the Quality Department

Dear Ole,

Thank you for your kind words. We are delighted to hear that you found the accommodation to be lovely and appreciated its great location. We look forward to the opportunity to host you again.

Katarzyna Kamińska10
AUG 2024
Cudowne mieszkanie w centrum Sevilla, bardzo czyste i ładnie urządzone. Balkon jest bardzo klimatyczny z widokiem na fontannę. Blisko sklepiki, restauracje i atrakcje. Bardzo polecam!
Response from the Quality Department

Dear Katarzyna,

Thank you for your wonderful review. We are delighted to hear that you found the apartment to be clean and beautifully decorated, and that you enjoyed the charming balcony with its view of the fountain. It’s great to know that the proximity to shops, restaurants, and attractions added to your experience. We greatly appreciate your recommendation and hope to have the pleasure of hosting you again.

Rocchini Piero10
AUG 2024
Appartamento dotato di ogni confort, arredato con ottimo gusto. Silenzioso, ma vicinissimo alla cattedrale. Personale gentilissimo e sempre disponibile.
Nulla
Response from the Quality Department

Dear Rocchini,

Thank you for your lovely review. We’re delighted to hear that you enjoyed the well-appointed and tastefully decorated apartment, as well as its peaceful atmosphere despite being so close to the cathedral. It’s also wonderful to know that our staff’s kindness and availability made your stay even more enjoyable. We look forward to welcoming you back in the future.

Quality Department.

Fatima Azzahra Laajaibi10
AUG 2024
Notre séjour chez Silvia correspondait bien à nos attentes. Bel appartement, en plein centre . En plus, beau temps à Séville. Notre hôte a répondu rapidement à notre appel et elle est venue quelques minutes après. Je recommande vivement. À bientôt
Response from the Quality Department

Dear Fatima,

Thank you for your kind review. We are delighted to hear that your stay met your expectations and that you enjoyed the central location of the apartment. It’s wonderful that the weather in Seville was also favorable during your visit. We’re glad that our prompt response added to your positive experience. Thank you for your recommendation, and we look forward to welcoming you again in the future.

Philippe Blain8
JUL 2024
este apartamento es limpio y espacioso, incluye muchas comodidades excelentes en una ubicación increíble, pero no cuenta con toques locales, ya que es más una unidad de alquiler corporativo que un hogar personal. Un detalle agradable es un cambio de ropa de cama y toallas para estancias largas. Si bien tiene una ubicación ideal, también se encuentra en un espacio concurrido que genera mucho ruido. La calle estaba siendo derribada por obras de canaletas, lo que provocó ruidos fuertes de martillo neumático desde el principio.
Response from the Quality Department

Dear Philippe,

Thank you for your thoughtful review. We are pleased to hear that you found the apartment clean, spacious, and well-equipped in a great location. However, we regret that you did not perceive the apartment as a personal home. Our aim is to create unique experiences where our guests truly feel at home, and we apologize that this was not fully realized during your stay. We will make every effort to offer a more personalized experience in the future.

Regarding the noise, we understand that disturbances can occasionally occur, particularly due to local events or festivals. We also apologize for the inconvenience caused by the ongoing construction work. Please rest assured that this is a temporary external situation. We have coordinated with the contractors to ensure that work is conducted only during designated hours to minimize any disruption.

We appreciate your feedback and remain committed to enhancing our guests´ experiences. We hope to have the opportunity to welcome you back and provide a stay that better meets your expectations.

Thomas Boyle10
JUL 2024
A beautiful apartment in a great location from which all the major attractions are easily walkable. The balcony was a lovely bonus when the heat allowed. The a/c was a big bonus in the sweltering temperatures.
Response from the Quality Department

Dear Thomas,

Thank you for your kind review. We’re delighted to hear that you enjoyed the apartment and its great location, making it easy to explore the major attractions. It’s wonderful that you found the balcony to be a lovely bonus, and we’re glad the air conditioning helped keep you cool during the hot temperatures. We appreciate your feedback and hope to welcome you back in the future.

Ricardo Beltran10
JUL 2024
Great place to stay during a short visit to Sevilla
Response from the Quality Department

Dear Ricardo,

We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.

João Cordeiro de Madureira Pires10
JUL 2024
Tranquila!
Muito bem localizado, numa praça calma. Nunca tivemos que recorrer a transportes públicos para visitar os monumentos e pontos de interesse. Está tudo a cerca de 15 - 20 min a pé. Bons conselhos da Alba. Obrigado
Response from the Quality Department

Dear João,

Thank you very much for your positive review. We are glad to hear that you enjoyed the peaceful and well-located square. It´s great to know that you found the monuments and points of interest within a 15-20 minute walk, without needing to use public transportation. We appreciate your kind words about Alba´s advice. It was a pleasure hosting you. We look forward to the opportunity to welcome you back in the future.

Quality Department.

vanesssa rodrigues10
JUN 2024
Localização
Nada
Response from the Quality Department

Dear Vanessa,

We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.


Quality Department.

Sarah Hesse-Hunter9
JUN 2024
Perfect city break accommodation
Spacious apartment with good layout. Great location. Nice size covered balcony overlooking the square. Good size bedroom. Very comfortable bed and bedding. Plenty of towels. Kitchen well equipped. Good air con. Very friendly and helpful staff. Useful and well made instruction booklet via QR code .
Entrance wasn’t that appealing. Lacking towel rails Otherwise everything was great
Response from the Quality Department

Dear Sarah,

Thank you for your wonderful review! We´re delighted to hear that our spacious apartment with its good layout, great location, and enjoyable covered balcony overlooking the square contributed to a perfect city break for you. We´re pleased that you found the bedroom comfortable, the bedding cozy, and appreciated the ample towels and well-equipped kitchen. It´s also great to know that our air conditioning and QR code instruction booklet were helpful during your stay.

Your feedback regarding the entrance and towel rails is duly noted, and we will look into improving these aspects for future guests.

We appreciate your kind words about our friendly and helpful staff. It was a pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay.

Quality Department.

Gilly Sheffield10
JUN 2024
We loved Sylvia’s apartment. The aircon was essential - and it was a ducted system that was very quiet. The furnishings were lovely and the bed was comfortable. They possibly could have left a few more condiments (eg there were only 4 coffee capsules for 3 mornings for the two of us - and no tea bags) but they did leave some small olive oil and balsamic vinegar capsules that were fab. The deck is quite large and we did eat out on it one night which was a treat. We would highly recommend the apartment - it’s very close to the old town and has some great shops nearby and the plaza it overlooks is pretty.
Response from the Quality Department

Dear Gilly,

Thank you for your lovely review. We´re delighted to hear that you loved Sylvia’s apartment and found the air conditioning system to be quiet and effective. It´s wonderful that you enjoyed the furnishings and found the bed comfortable. We appreciate your feedback regarding the condiments, and we´ll consider providing more in the future to enhance our guests´ experience.

It´s great to know that you enjoyed the large deck and had a pleasant evening dining outside. We´re also pleased that you appreciated the convenient location near the old town and the nearby shops, as well as the pretty plaza view.

Thank you for your high recommendation. It was a pleasure hosting you, and we hope to welcome you back in the future.

Sarah Smithen10
JUN 2024
We stayed for 3 nights at Silvia’s place and the apartment was perfect for what we wanted. Very clean and modern, and within walking distance to all the sights and some lovely restaurants. We recommend to anyone looking for a place in Seville.
Response from the Quality Department

Dear Sarah,

Thank you for your wonderful review. We´re delighted to hear that you had a perfect stay at Silvia´s place. It´s fantastic that you found the apartment clean, modern, and conveniently located within walking distance to all the sights and delightful restaurants.

Your recommendation means a lot to us, and we truly appreciate you sharing your positive experience.

We hope to have the pleasure of welcoming you back on your next visit to Seville.

Jo Edwards10
JUN 2024
We had a great stay in the apartment. It’s just as described - very clean, spacious, well equipped. The location is excellent - you can easily walk everywhere in the city. The bed was very comfortable and the balcony was super and great to sit out and watch the world go by. Air conditioning was a must and worked well as it was hot in early June. Thank you
Response from the Quality Department

Dear Jo,

Thank you so much for your wonderful review. We´re thrilled to hear that you had a great stay in our apartment and that it met your expectations. It´s fantastic that you found the apartment to be clean, spacious, and well-equipped, just as described. We´re delighted that you enjoyed the excellent location, allowing easy access to explore the city on foot.

We´re pleased that the comfortable bed and the balcony provided a relaxing spot to watch the world go by. It´s great to know that the air conditioning was effective in keeping you cool during the warmer days in early June.

Thank you once again for choosing to stay with us and for sharing your positive experience. We look forward to welcoming you back in the future.

Eileen Rose Clark10
MAY 2024
Great location, great and friendly host, and a great place to stay : )
Response from the Quality Department

Dear Eileen,

We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.

Sunghoon Park10
MAY 2024
좋은 위치에 깔끔한 숙소입니다.
Response from the Quality Department

Dear Sunghoon,

We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.

Cristina Baudino10
MAY 2024
El apartamento es bellisimo, mejor aún que las fotos. Todo impecable, desde la cocina con todos los detalles. El sillón se hace cama comodisima. El baño es increíble (la decoración hermosa) Persianas electricas, la cama es enorme e impecable La ubicación inmejorable Nada para mejorar,lo tiene TODO
Response from the Quality Department

Estimada Cristina:

Agradecemos sinceramente sus amables palabras y valoración positiva sobre nuestro apartamento. Nos alegra mucho saber que superó sus expectativas y que encontró todo impecable. Nos enorgullece que haya disfrutado de la ubicación inmejorable del apartamento.

Gracias por elegirnos y por recomendarnos. Esperamos tener el placer de recibirle nuevamente en el futuro.

Matteo Coico8
MAY 2024
Review without any comments.

Matteo Coico8
MAY 2024
Review without any comments.

Rosemary Reed10
MAY 2024
We really enjoyed Seville. The Apartment location was perfect. We were able to walk everywhere we wanted to go. It was in a very quiet and safe area. It was a great place to stay after a busy day of sightseeing. Would definitely stay here again the next time we are in Seville.
Response from the Quality Department

Dear Rosemary,

Thank you for your kind review. We are delighted to hear that you enjoyed your time in Seville and found our apartment´s location perfect for your needs. It´s wonderful to know that you appreciated the quiet and safe area, allowing you to relax after a busy day of sightseeing. We look forward to welcoming you back on your next visit to Seville.

Sean Conner10
MAY 2024
Nice location, easy to find, and a great balcony. Very pleased overall!
Response from the Quality Department

Dear Sean,

Thank you for your kind feedback. We´re pleased to hear that you enjoyed the nice location of our property and that you found it easy to find. We´re glad you liked the great balcony as well. Overall, we´re delighted that you were pleased with your stay. We hope to welcome you back in the future.

Robert Faltermann-Meinhardt10
APR 2024
Das Appartment hat unsere Erwartungen mehr als erfüllt. Für unseren 9-tägigen Aufenthalt war es, was Ausstattung und Lage anbelangte, genau richtig und wir haben uns vom ersten Moment an wie zu Hause gefühlt. Wir haben jeden Abend auf dem Balkon ausklingen lassen und die ruhige Atmosphäre genossen. Alle Attraktionen konnten wir fußläufig gut erreichen; ein Supermarkt von El Corte Inglese ist gleich am Platz, so dass wir uns jederzeit mit Getränken und Obst versorgen konnten. Sollte das Schicksal es gut mit uns meinen und wir kommen nochmal nach Sevilla, wird dieses Appartement hoffentlich wieder unser Zuhause sein.
Response from the Quality Department

Dear Robert,

Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.

Alessandro Bosco9
APR 2024
I had a great time, so if I have to come back here!!!
central location, spacious apartment, area close to supermarkets and restaurants. Independent access with security code, clean modern and well furnished rooms. There is also a beautiful balcony overlooking the square where you can have breakfast or have an aperitif in the evening.
If I have to improve something, I would improve the sofa bed, even if we slept in it very well.
Response from the Quality Department

Dear Alessandro,

Thank you for your glowing review. We´re thrilled to hear that you had a great time during your stay with us and that you´re already considering coming back in the future.

It´s wonderful to know that you enjoyed our central location, spacious apartment, and the convenience of having supermarkets and restaurants nearby. We´re delighted that you appreciated the independent access with a security code and found our rooms clean, modern, and well-furnished. Additionally, we´re pleased to hear that you enjoyed the beautiful balcony overlooking the square, perfect for breakfast or evening aperitifs.

Your feedback regarding the sofa bed is duly noted, and we appreciate your suggestion for improvement. We´re glad to hear that despite this, you still had a comfortable night´s sleep.

We look forward to welcoming you back on your next visit and providing you with another fantastic experience.

Quality Department.

Deborah Peyer10
APR 2024
We loved our visit to Sevilla. Such a lively, beautiful city. The location of this apartment is perfect. It’s close to all of the cultural sites you want to see and it’s in the middle of all the shopping. The paseo starts right outside of your door. The apartment is in a beautiful plaza that is lively during the day, but quiet at night. We only had noise on the weekend, mostly because the football finals were going on. The apartment next door had a lot of fun well into the early morning hours. Otherwise it was an excellent stay. We would recommend it!
Response from the Quality Department

Dear Deborah,

Thank you for your wonderful review, and we´re delighted to hear that you loved your visit to Sevilla. We´re thrilled that you found the location of our apartment to be perfect, with its proximity to cultural sites and shopping areas. We´re pleased to know that you enjoyed the lively atmosphere of the plaza during the day and that it remained quiet at night, providing a peaceful environment for rest. We apologize for any noise disturbance experienced during the weekend, particularly due to the football finals. Please note that noise levels can vary depending on external factors such as the time of year or local festivities.

Despite the occasional noise, we´re glad to hear that you had an excellent stay overall. Thank you for recommending our apartment, and we hope to have the pleasure of hosting you again in the future.

maria consuelo moya pastor10
APR 2024
El apartamento es muy bonito y nuevo, con una ubicación inmejorable. Volvería.
Response from the Quality Department

Estimada María Consuelo,

Gracias por compartir su experiencia con nosotros. Nos alegra saber que disfrutó de su estancia en nuestro apartamento y que quedó satisfecho con nuestras instalaciones, especialmente con nuestra ubicación privilegiada.

Es un placer escuchar que estaría dispuesta a volver en el futuro. Agradecemos sinceramente su apoyo y esperamos darle la bienvenida nuevamente para otra estancia memorable.


Departamento de Calidad.

Michelle Lymna-Dennis7
MAR 2024
Great location to explore Seville. We walked everywhere. Flat was very quiet despite being on the plaza. Beds comfortable and good shower, only had issue with hot water once but followed instructions in house manual and this was quickly sorted. Thanks for a great stay!
We only had 1 and a half toilet rolls so more of them would have been better as we had to purchase from super market. Again more dish washer tablets also as 2 for a 4 night stay wasn’t enough. The cleaning lady did turn up at 10 when our check out time was 11 also.
Response from the Quality Department

Dear Michelle,

Thank you for sharing your experience of your recent stay with us. We are delighted to hear that our location allowed you to explore Seville conveniently and that you found our apartment comfortable and quiet. We appreciate your feedback regarding the hot water issue and are glad that it was resolved promptly with the help of our house manual instructions.

Your comments regarding the supplies provided have been noted, and we will ensure that our team pays closer attention to these details for future guests. We apologize for any inconvenience caused by the timing of the cleaning service and will address this matter internally to ensure smoother check-out experiences for our guests. We are grateful for your valuable feedback as it helps us improve our services. It was a pleasure hosting you, and we hope to welcome you back for another enjoyable stay in the future.

Quality Department.

Philippe Lespes10
MAR 2024
Top , nous reviendrons avec grand plaisir
Response from the Quality Department

Dear Philippe,

Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.

Christel Hendriks10
MAR 2024
Ik geef niet snel een hoog cijfer, maar voor deze woning maak ik graag een uitzondering. Een top plek waar wij ons heel snel thuis voelde. Alles goed beloopbaar, een mooie woning uitkijkend op een Spaans plein: overdag gezellig en in de nacht echt rustig.
Response from the Quality Department

Dear Christel,

Thank you very much for your kind words. We´re honored that you gave our property such a positive rating. It´s heartening to hear that you felt at home quickly and enjoyed the fantastic location overlooking the Spanish square. We strive to provide our guests with a comfortable and peaceful stay, and it´s wonderful to hear that you appreciated both the lively atmosphere during the day and the tranquility at night. We hope to welcome you back in the future for another equally enjoyable stay.

David Sheedy8
MAR 2024
Great location to explore beautiful Seville
Response from the Quality Department

Dear David,

Thank you so much for your positive review, highlighting the convenience of our location. We´re truly grateful for your kind words and thrilled to hear that you found our location to be advantageous.

Niamh O´Riordan-Mitchell10
FEB 2024
Excelente ubicación para acceder a Sevilla a pie, perfectamente ubicado no muy lejos de las tiendas y las principales atracciones. Fácil acceso y llegada flexible del anfitrión. Me sentí como en casa y estaba muy limpio. Definitivamente volveríamos a quedarnos
Response from the Quality Department

Estimada Niamh:

Extendemos nuestro más sincero agradecimiento por elegir nuestro apartamento. Nos complace saber que nuestra ubicación céntrica fue uno de los puntos destacados de su estancia. Entendemos la importancia de la conveniencia al explorar una nueva ciudad, y nos alegra que nuestra posición privilegiada haya agregado valor a su experiencia. Esperamos darle la bienvenida nuevamente en el futuro y brindarle otra estancia excepcional.

Dhwani Shah10
FEB 2024
Our stay was exceptional. The apartment was not only beautiful but also meticulously maintained, making it the highlight of our trip. **Location:** Situated perfectly, the apartment offered stunning views of the plaza and the orange blossoms, adding to the charm of our stay. **Amenities:** The apartment was well-equipped with everything we needed, from basic cooking essentials like oil, sugar, coffee, and salt to modern appliances such as a washing machine and dishwasher. **Balcony:** The balcony was a favorite spot, providing a serene space to relax and soak in the surroundings for hours. Despite its prime location, we were pleasantly surprised by the lack of noise disturbances at night, allowing for peaceful and uninterrupted sleep. Their level of service was greatly appreciated and contributed to our overall positive experience.. We would highly recommend it to anyone looking for a fantastic accomodation experience.
Response from the Quality Department

Dear Dhwani,

Thank you for your glowing review. We´re thrilled to hear that your stay was exceptional and that our apartment exceeded your expectations. The central location provided stunning views of the plaza and orange blossoms, adding to the charm of your visit. We´re delighted that you found the apartment well equipped with modern amenities, and we´re glad you enjoyed spending time on the balcony, soaking in the serene surroundings. We´re pleased that you experienced peaceful nights despite the prime location. Providing excellent service is our priority, and we´re grateful for your acknowledgment. It would be our pleasure to welcome you back, and we appreciate your recommendation to others seeking a fantastic accommodation experience.

noelia garcia aibar10
FEB 2024
Nos encantó
Nos encantó todo en general, fueron súper atentos con nosotros
Nada
Response from the Quality Department

Estimada Noelia,
Agradecemos mucho sus amables palabras y nos complace saber que nuestro equipo estuvo atento y pudo contribuir a hacer su experiencia aún más especial.

Siempre estamos disponibles para asegurarnos de que cada uno de nuestros huéspedes tenga una estancia memorable, y nos alegra saber que logramos cumplir con sus expectativas.

Esperamos tener el placer de darles la bienvenida nuevamente en el futuro y continuar brindándoles un servicio excepcional.

Saludos cordiales,
Departamento de Calidad

Sibel Tuncer10
FEB 2024
Uns hat einfach alles gefallen. Die Lage ist super, man erreicht alles zu Fuss. Alles sehr zentral aber auch leise. Hatten einen Balkon mit tollem Ausblick. Sehr sauber und modern. Tolle und einfache Kommunikation. Für Gepäckaufbewahrung wurde uns auch jemand weiter empfohlen, was auch reibunglos geklappt hat.
Response from the Quality Department

Dear Sibel,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards,
Quality Department

Errin Byrd10
FEB 2024
Beautiful space in a really lovely area. We walked everywhere. It was a bit confusing at first when we arrived bc where the apartment is located is within a square where cars aren’t allowed. But our host arrived within about 5 minutes to usher us to the apartment and it all made sense. We did spend one night where we didn’t realize that the shutters to close the windows from the light were metal and on the outside. Super fancy, press a button and they cover the windows. It’s a bright square that you face so you need the shutters. Overall, we had a lovely stay and wished we had booked more time here.
Response from the Quality Department

Dear Errin,
Thank you for sharing your experience with us. We´re delighted to hear that you found our space beautiful and enjoyed the lovely area surrounding the apartment.

We apologize if the instructions provided during the check-in process were not clear enough. Had you reached out to us with any questions or concerns, we would have been more than happy to provide prompt assistance to ensure your comfort and satisfaction.

Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a longer stay in the future.

Warm regards,
Quality Department

José Ponferrada10
FEB 2024
Estupendo apartamento en pleno centro. Precioso. Tiene todo lo que se necesita. Muy recomendable.
Response from the Quality Department

Estimado José,
Le agradecemos sinceramente por tomarse el tiempo para compartir sus positivas impresiones. Su satisfacción es nuestra mayor recompensa y nos llena de alegría saber que hemos cumplido con sus expectativas. Esperamos seguir siendo su elección en futuras visitas.
Saludos cordiales,
Departamento de Calidad

Saeed Sasani10
FEB 2024
Review without any comments.

Hei Ryeung Jung10
JAN 2024
리모델링 된 새 건물에 있어 입구ㆍ내부 모두 깔끔한 현대식입니다 위치가 아주 좋고 주변 환경도 작은 광장ㆍ백화점ㆍ레스토랑 등이 있어 편리하고 고급스럽습니다 발코니가 있어 참 좋고 낭만적입니다
Response from the Quality Department

Dear Hei Ryeung,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards,
Quality Department

Luis Ruben Blanco10
JAN 2024
Apartamento con excelente ubicación y muy cómodo. Muy luminoso y acogedor. Contaba con todos los electrodomésticos descritos en el aviso. Recomendable totalmente.
Response from the Quality Department

Estimado Luis Ruben,
Agradecemos profundamente sus elogios respecto a nuestro apartamento. Nos complace enormemente saber que disfrutó de su estancia. Esperamos con gran entusiasmo la oportunidad de volver a recibirlo en un futuro cercano para ofrecerle una experiencia aún más excepcional.
Saludos cordiales,
Departamento de Calidad

Sarah Aument10
DEC 2023
We had a wonderful stay here and spent Christmas enjoying champagne on terrace overlooking the square. The place was clean and comfortable. We would suggest to friends.
Response from the Quality Department

Dear Sarah,
Thank you for sharing your delightful experience during your Christmas stay with us. We are thrilled to hear that you had a wonderful time and enjoyed celebrating with champagne on the terrace overlooking the square.

It´s fantastic to know that you found the place clean and comfortable, and we appreciate your kind recommendation to friends.

We look forward to the opportunity of hosting you or your friends again in the future. Wishing you all the best in your future travels.

Warm regards,
Quality Department

Thomas Agar10
DEC 2023
We had an amazing stay in Sevilla; the apartment was modern, clean, and comfortable, and its location was perfect for exploring all that Sevilla has to offer. Check-in was very smooth, and the apartment being situated on a plaza meant it was very easy to find. Silvia/Genteel Home provided us with great restaurant & sight-seeing recommendations, and were available to contact at all times. Overall, we had a lovely time and are definitely hoping to return soon!
Response from the Quality Department

Dear Thomas,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Kind regards,
Quality Department

Iratxe Arias Izquierdo9
DEC 2023
Review without any comments.

Ziyad Khan10
DEC 2023
This is probably one of the best apartment on offer in Sevilla. Felt right at home. Very central location, easy to find. A wonderful guy named Carlos was there to welcome us into the flat around 7:30 pm which was already late, but he was right there on spot and on time to guide us inside the flat. Really comfortable bedroom, great washroom with a splendid shower. The kitchen was fully equipped and even had a dishwasher unit. Smart TV equipped with cable available. All major attractions such as Sevilla Cathedral, La Giralda, Plaza De Espana etc are around 10-20 mins walk away. Connections to airport are seamless, we used an Uber to connect. The host remained in touch to guide us on local attractions and even on how to get tickets etc. Loved every bit of this stay and will surely return to this place if I visit Sevilla again! ❤️
Response from the Quality Department

Dear Ziyad,
Your positive review has truly brightened our day and reaffirms our dedication to exceptional service. Your satisfaction is our ultimate goal, and we´re grateful for your kind words. If your travels lead you back our way, we´d be thrilled to welcome you once again. Your feedback empowers us to continue delivering memorable experiences. Thank you for sharing your experience with us and for allowing us to be a part of your journey.
Kind regards,
Quality Department

Trinidad Castaño Castaño9
DEC 2023
Volveremos
Ubicación perfecta. Atención excelente.
Response from the Quality Department

Estimada Trinidad,
Gracias por su amable y detallada crítica. Estamos encantados de conocer su experiencia positiva durante su estancia. Sus comentarios proporcionan un gran aliento para nuestro equipo. Es un placer servir a huéspedes como usted, y esperamos su regreso en el futuro.
Saludos cordiales,
Departamento de Calidad

Gillian Ann Sparkes8
NOV 2023
It was very good from start to finish.Perfectly situated and easy to get around without a car . Would use the apartment again.
Response from the Quality Department

Dear Gillian,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Kind regards,
Quality Department

Karen Maunsell10
NOV 2023
We loved Silvia’s place. It’s very central, bright and comfortable. Walking distance to all the major sights, restaurants and bars. We loved the balcony and the sound of the fountain in the square. We would gladly stay here again and have no hesitation in recommending it.
Response from the Quality Department

Dear Karen,
Thank you for your kind review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team and is important for us to improve. It is our pleasure to serve guests like you, and we await your return in the future.
Kind regards,
Quality Department

Judy Peterson10
NOV 2023
Refreshing, clean and nice to be overlooking a plaza. The neighborhood can be noisy but it’s Sevilla! The big glass doors block but I enjoyed the fresh air and commotion. I especially loved getting to wash my clothes in the little washer. Overall, relaxing and central to walk to hot spots on every direction.
Response from the Quality Department

Dear Judy. We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us. Your review is greatly appreciated, and we sincerely apologize for the inconveniences you encountered, central locations can sometimes come with a bit of urban noise, but we understand that it can affect the overall comfort of your stay. We´ll consider ways to improve sound insulation of our apartments to avoid any inconvenience like this in future. Thank you for your feedback and we eagerly await your next visit.
Quality Department.

Charlie Wilce10
NOV 2023
Great location within walking distance of all the main sites. We really enjoyed our stay. Thanks Silvia!
Response from the Quality Department

Dear Charlie,

We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay. Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.

Oscar Barranco10
NOV 2023
Hemos pasado unos días fantásticos. La ubicación del apartamento es inmejorable. Reformado y moderno, tranquilo, luminoso y realmente confortable. Relación calidad precio imbatible. Sin duda volveremos y lo recomendaremos.
Response from the Quality Department

Estimado Oscar. Apreciamos enormemente su reseña positiva y el impacto favorable que tiene en nuestro equipo. Su satisfacción es nuestra mayor recompensa y nos impulsa a mantener nuestro compromiso con la excelencia en el servicio. Si en algún momento decide emprender un nuevo viaje, sería un honor recibirle nuevamente. Sus comentarios nos inspiran a seguir brindando experiencias inolvidables. Le agradecemos compartir su satisfacción con nosotros y por habernos elegido como su opción de alojamiento.
Departamento de Calidad.

Fabiola Mancone10
OCT 2023
Bellissimo
Tutto
Nulla
Response from the Quality Department

Dear Fabiola,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Kind regards,
Quality Department

Maria Velazquez Evans10
OCT 2023
Wonderful apartment in a wonderful city! Everything went smoothly, super comfortable bed, clean and in the thick of the action, but quiet and dark at night. We would book again! Thank you! Maria and Matt
Response from the Quality Department

Dear Maria,
We are grateful for your thoughtful review. Your feedback is instrumental for us to continue improving our service. It´s our pleasure to have met your expectations, and we hope to host you again in the near future.
Kind regards,
Quality Department

Loaï El Negmi10
OCT 2023
Top 👌
Response from the Quality Department

Dear Loaï,
Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
Kind regards,
Quality Department

Mercedes Ramirez10
OCT 2023
Gefrühstückt haben wir bei einem der Restaurant die in der Nähe sind. Die Lage war sehr gut. Ruhig trotz mittendrin in Sevilla . Die Wohnung war schön dekoriert. Man fühlte sich sehr wohl .
Tut mir leid- mir fällt nichts ein.
Response from the Quality Department

Dear Mercedes,
Thank you so much for your positive review, highlighting the convenience of our location. We´re truly grateful for your kind words and thrilled to hear that you found our location to be advantageous.
The strategic location is indeed a significant aspect of our guest experience, and it brings us great satisfaction to know that it played a role in enhancing your stay.
Your choice to stay with us and your generosity in sharing your experience mean a lot. We look forward to the privilege of welcoming you back in the near future.
Kind regards,
Quality Department

Richard Lee10
OCT 2023
What a beautiful apartment! Very close to central city. Very modern and comfortable
Response from the Quality Department

Dear Richard,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards,
Quality Department

Melanie Libranti8
OCT 2023
Empfehlenswert, aber nur für einen kurzen Aufenthalt
Moderne Ausstattung und sehr sauber.
Lage sehr zentral - aber in der Nacht ist es extrem laut !
Response from the Quality Department

Dear Melanie,
Thank you for taking the time to share your feedback regarding your recent stay in our apartment. We appreciate your comments and are glad to hear that you found the furnishings modern and the apartment very clean.

We pride ourselves on offering comfortable and well-maintained accommodations to our guests. However, we are sorry to learn that you experienced excessive noise at night. While our central location is convenient for exploring the city, it´s unusual for our apartments to be excessively loud. We will certainly review the situation and assess whether any improvements are needed, particularly concerning the windows, to ensure a quieter and more comfortable stay for our guests.

We appreciate your recommendation and hope that, despite the noise, you were able to enjoy your stay. Your feedback is essential to us as it helps us continually enhance our guest experience.

Thank you once again for choosing our apartment, and we look forward to the opportunity to host you again in the future, providing a more satisfying stay.

Warm regards,

Quality Department

Greta Choi10
OCT 2023
사진과 그대로 깨끗하고 쾌적한 숙소입니다. 작은 공원이 앞애 있고 쇼핑거리가 가까운 위치가 아주 좋았습니다. 스탭들이 아주 친절했습니다.
Response from the Quality Department

Dear Greta,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards,
Quality Department

Dean Drake9
SEP 2023
Spacious terrace with nice outlook across the plaza.
Response from the Quality Department

Dear Dean,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Kind regards,

Quality Department

Stephanie Dugas10
SEP 2023
Nous avons séjourné 4 nuits dans l’appartement et avons été charmés. C’était très propre, confortable et pratique. La terrasse est un plus pour l’appartement. Nous en avons profité à tous les jours. L’emplacement est idéal pour les attractions, restaurants et supermarchés. Nous avons adoré ce petit bijoux d’appartement et y retournerions sans hésitation.
Response from the Quality Department

Dear Stephanie,
We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay. Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.
Kind regards,

Quality Department

Pauric McCallig10
SEP 2023
Honestly, a fantastic experience from start to finish. Constant communication and also had Alba check us in and give us all the tips we needed for our stay in Seville! We also received a long list of recommendations via messages too! Location is fantastic as everything is within 5-10 minute walking distance (the longest you will have to walk is the Plaza De Espana which is about 15 mins). Surrounded by bars and restaurants as well as a huge supermarket about a 30 second walk! Worth noting that even though the location is central and perfect, IT IS SO SO QUIET! It also has black out blinds in both the living area and the bedroom for those days when you want to sleep in. The apartment is clean and very very modern also. The only suggestion I would make is having a few towel holders in the bathroom as we found our wet towels never really had a home. It’s a small thing but I though it was worth noting. Overall one of the best AirBnB experiences we have had. Thanks for everything😀
Response from the Quality Department

Dear Pauric,
We´re genuinely appreciative of your positive review. Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay. Thank you for being a part of our journey and for your kind words.
Kind regards,

Quality Department

Maddie Wallingm@Colorado.Edu10
SEP 2023
We had the most wonderful stay at this beautiful apartment in Seville. We felt right at home! It was decorated so beautifully, the balcony was such an amazing added touch, most comfortable bed we have ever slept in, and the location was incredible!! Would definitely stay there again when we go back!!
Response from the Quality Department

Dear Maddie,
Your positive review has truly brightened our day and reaffirms our dedication to exceptional service. Your satisfaction is our ultimate goal, and we´re grateful for your kind words. If your travels lead you back our way, we´d be thrilled to welcome you once again. Your feedback empowers us to continue delivering memorable experiences. Thank you for sharing your experience with us and for allowing us to be a part of your journey.
Kind regards,

Quality Department

Elisabeth Merson10
SEP 2023
Highly recommend this Airbnb - spotless, totally renovated apartment, comfortable bed with great linens, TVs in bedroom and living room, spotless kitchen, beautiful clean bathroom with piping hot water, fast WiFi. Also has a washer if needed. The terrace was incredible - we spent at least some time out there every day that we were there. It overlooks a cute little plaza which makes for incredible views. There is an elevator in the building. It´s walking distance from most main attractions but enough out of the way that it´s not super crazy around. It´s on a little side street very close to a plaza with taxis, making for easy drop off and pickup. Close to a department store/supermarket (with really delicious cold cuts) and lots of restaurants. The host gave great recommendations for flamenco and other local activities and was very communicative. Really loved it here and would stay again if coming back to Sevilla!
Response from the Quality Department

Dear Elisabeth,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Kind regards,

Quality Department

Veronica Gálvez Hernandez10
AUG 2023
Un bonito apartamento, super bien ubicado, moderno y limpio.
Response from the Quality Department

Querida Veronica,
Le agradecemos por compartir su experiencia positiva en su reseña. Nos complace haber contribuido a que su estancia fuera agradable. Esperamos tener la oportunidad de darle la bienvenida nuevamente y seguir siendo su elección de alojamiento en el futuro.
Saludos cordiales,
Departamento de Calidad

Ainhoa Garcia10
AUG 2023
Apartamento muy bonito limpio y cómodo. Una ubicación excelente al lado de todo y fuera del jaleo. Silvia muy amable y atenta
Response from the Quality Department

Querida Ainhoa,
Le agradecemos por compartir su experiencia positiva en su reseña. Nos complace haber contribuido a que su estancia fuera agradable. Esperamos tener la oportunidad de darle la bienvenida nuevamente y seguir siendo su elección de alojamiento en el futuro.
Saludos cordiales,

Departamento de Calidad

Tate Elizabeth10
AUG 2023
Just the best place !!!! In such a great location and the apartment is truly beautiful ! We said so many times that we would love to buy it and live there forever 🫶🏼 Sevilla is so wonderful !
Response from the Quality Department

Dear Tate,
Your positive experience in the city truly brings us joy. We´re thrilled that Seville left a lasting impression on you. It´s fantastic to know that you enjoyed your stay at Murillo IV as well. We aim to create memorable experiences, and your feedback encourages us to continue delivering exceptional service. Thank you for choosing us and for your kind words.
Kind regards,

Quality Department

Liesbeth Hendrikx10
AUG 2023
Gezellig appartement aan een sfeervol pleintje. Leuke restaurants/eetgelegenheden om de hoek evenals winkels en supermarkt. Oude centrum en bezienswaardigheden op loopafstand. Appartement op 1e verdieping. Er is een lift aanwezig. In pand zitten aantal kantoren. 1e verdieping is opgeknapt en appartementen in gemaakt. Moderne uitstraling.
Response from the Quality Department

Dear Liesbeth,
We´re glad to know that our location met your expectations. Our team strives to offer a prime spot that enhances our guests´ experiences. Thank you for recognizing this aspect of your stay. We look forward to hosting you again in the future.
Kind regards.

Quality Department Manager

Deniz Caglayan10
JUL 2023
very good location
Response from the Quality Department

Dear Deniz,
We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay. Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Amechi Egbe10
JUL 2023
Amazing stay! I’d stay here again!
Response from the Quality Department

Dear Amechi,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Matej Zontar9
JUL 2023
Review without any comments.

Farhad Kermani10
JUL 2023
From the beautifully remodeled one bedroom modern apartment to the amenities equivalent to a 5 star hotel, walking distance to the best city attractions and restaurants, we could not ask for more We will be back in this cute city and it’s wonderful people again and I hope to stay at this place again
Response from the Quality Department

Dear Farhad,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards

Beth Evanson10
JUL 2023
This was in such a great location and clean and modern facilities. A major highlight was the balcony overlooking a very nice plaza with trees and a fountain. We would stay here again if we have a chance to again. Carlos who met us to check in was so nice and helpful too!
Response from the Quality Department

Dear Beth,
Thank you for your kind words and positive feedback. We are glad to hear that you enjoyed the apartment and its central location. We appreciate your understanding regarding the change of accommodation and hope you had a wonderful stay in the city. Carlos is a valued member of our team, and we are pleased that he provided excellent service during your check-in. If you return to the city, we would be more than happy to host you again.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Angel Amaya10
JUN 2023
Una estancia inmejorable, súper proceso de recepción, lugar muy confortable y lindo con la mejor ubicación. Sin duda, volvería a alojarme.
Response from the Quality Department

Estimado Ángel,
Gracias por sus amables palabras. Estamos encantados de que haya tenido una excelente estancia con nosotros. Su satisfacción es nuestra prioridad y esperamos volver a alojarle pronto.
Un saludo.
Jose L.H. Campos
Director de Calidad

Keith Daintry10
JUN 2023
Teresa was the perfect host, great communication before with clear introduction and recommendations. The apartment was located in the middle of Seville with easy walking distance to most of the sights. The apartment has everything you need for a short or long stay and is very comfortable with a high end finish. The balcony is the perfect place to relax with a glass of wine after a long day of sightseeing. I would happily stay here again. Many thanks Keith and Em PS Seville is amazing too.
Response from the Quality Department

Dear Keith,
Thank you so much for your kind words and lovely review. We´re delighted to know you enjoyed your stay and the beauty of Seville. We look forward to hosting you again.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Maxime Darmois10
JUN 2023
Excellent location, quiet and clean. Teresa’s flat served as a great base for exploring Seville. Good communication, easy check in and check out. The A/C works very well, even when 40 degrés outside!
Response from the Quality Department

Dear Maxime,
Thank you for your wonderful review. We´re delighted to hear that our apartment´s excellent location, cleanliness, and efficient communication made your stay in Seville enjoyable. We appreciate your kind words and hope to welcome you back in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager

GRIGORIOS DIMOS10
JUN 2023
Lovely tips from the hostess. At the middle of the old city.
Response from the Quality Department

Dear Grigorios, We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.

Jose L.H. Campos
Quality Department Manager

Luis Haddock10
MAY 2023
Beautiful and clean apartment with great amenities overlooking lively Magdalena Square. The location and access are excellent. Would highly recommend to anyone.
Response from the Quality Department

Dear Luis, we truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.

Jose L.H. Campos
Quality Department Manager

Lisa10
MAY 2023
A great apartment as it was walking distance to everything you would visit while in Seville. Close to great restaurants and a lovely view out onto the square. The apartment was clean and tidy.
Response from the Quality Department

Dear Lisa, Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.

Jose L.H. Campos
Quality Department Manager

Joost Jonker10
MAY 2023
Mooi appartement in het centrum van Sevilla. Teresa is vriendelijk, reageert snel en we konden al voor de inchecktijd onze koffers achterlaten.
Response from the Quality Department

Dear Joost, we truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.

Jose L.H. Campos
Quality Department Manager

Marc Gissler10
APR 2023
Appartement très agréable, confortable et très bien situé.
Response from the Quality Department

Dear Marc,
thank you for your kind words about your stay at our apartment. It´s truly rewarding to know that our attention to detail and outstanding service helped make your experience a memorable one. We look forward to welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Paolo Ghidoni10
APR 2023
Ottimo soggiorno. L’appartamento corrisponde esattamente alle foto dell’annuncio, molto pulito e ben fornito di tutto il necessario. La zona è una delle migliori, super centrale e comoda per girare a piedi. La casa è ben insonorizzata e ci ha permesso un soggiorno tranquillo anche durante la semana santa. Il balcone affacciato su Plaza Magdalena è stato il nostro posto del cuore durante questa vacanza, perfetto per aperitivi o cene in casa ogni tanto. Molto consigliato.
Response from the Quality Department

Dear Paolo,
We would like to express our sincere gratitude for your taking the time to share your positive experience at our apartment in Sevilla. Your kind words are highly appreciated and it is a pleasure to know that our property exceeded your expectations. We hope to have the honour of welcoming you back in the future.

Jose L.H. Campos
Quality Department Manager

Giselle Spiteri Miggiani10
FEB 2023
Highly recommended. Great location, great apartment and very efficient and responsive host.
Response from the Quality Department

Dear Giselle,
Thank you for choosing us again for your stay in Seville. To be considered such a good option that you repeat with us time after time is a great honour. We look forward to receiving you back again soon.

Jose L.H. Campos
Director de Calidad

Natalie Boucher10
FEB 2023
Nous avons passé un séjour très agréable, l´appartement est fonctionnel, bien équipé, bonne literie, agréable, bien décoré, ménage soigné, un peu moins lumineux que sur les photos. Très bien situé, vous pouvez rayonner très facilement pour effectuer la visite de la ville. Térésa se rendra disponible en cas de besoin. Merci!
Response from the Quality Department

Dear Natalie,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of and we look forward to serving you again in the future.

Jose L.H. Campos
Quality Department Manager

Natalie Boucher10
FEB 2023
We had a lovely stay at this apartment! Looks exactly like the photos and it was super clean. Excellent location for all attractions, everything was in walking distance. Balcony looks over onto a lovely square and makes a great place for breakfast or an apero. Carlos who greeted me for check in was very friendly. I would definitely recommend to a friend. Thank you!
Response from the Quality Department

Dear Natalie,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.

Jose L.H. Campos
Quality Department Manager

Alejandro Sicorsky10
FEB 2023
Es un departamento hermoso. Tiene una ubicación espectacular. Se puede llegar caminando a la mayoría de los lugares de interés.
Response from the Quality Department

Estimado Alejandro:
Le agradecemos elegirnos para su estancia en Sevilla y por escribir esta gran reseña. Nos alegramos de que encontrara todo lo que necesitaba para su estancia en el apartamento. Esperamos poder volver a recibirle de nuevo pronto.

Jose L.H. Campos
Director de Calidad

Sofia Laknit10
FEB 2023
Amazing stay in Sevilla thanks to this appartment!
The location is just amazing! everything was so close! also, the appartement was super clean and tidy, and the staff was really nice and reactive!
we liked everything!
Response from the Quality Department

Dear Sofia,
First and foremost thank you for making us your choice apartment for your stay in Sevilla. We work hard every day to provide quality accommodations and it brings us great joy to know that we have succeeded. We look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

José Manuel10
FEB 2023
FANTASTCICO
Response from the Quality Department

Estimado José Manuel:
Muchas gracias por compartir sus experiencias con nosotros. Saber que ha disfrutado de su estancia es nuestra mayor satisfacción.

Jose L.H. Campos
Director de Calidad

Giulia Van Reijen10
JAN 2023
Very Nice and comfortable apartment! Perfect location
Response from the Quality Department

Dear Giulia,
we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.

Jose L.H. Campos
Quality Department Manager

Janusz Pawełek9
JAN 2023
Professional service and excellent location
Response from the Quality Department

Dear Janusz,
Thank you for giving us the oportunity to assist you during your stay. We are delighted to see that we could make your stay a comfortable and memorable one. We hope you give us the oportunity to host you again in the future.

Jose L.H. Campos
Quality Department Manager

Kathrin Kleinhans9
DEC 2022
Very gladly again, recommended
newly renovated apartment, very clean. great location, our apartment was right next to a well stocked supermarket and bakery was also just across the street. very friendly and hard-working staff.
The apartment was a bit noisy, no luggage storage until departure and I had to give our arrival time 3 times.
Response from the Quality Department

Dear Kathrin,
thank you for sharing your insights about the apartment and the neighborhood. We are happy you enjoyed your overall stay. We hope you give us the opportunity to host you again making sure we exceed your expectations.

Jose L.H. Campos
Quality Department Manager

Rafael Villamor Lora10
DEC 2022
Great place and location!
Response from the Quality Department

Dear Rafael,
Thank you for these praising word on your stay. We are happy you enjoyed your time with us.

Jose L.H. Campos
Quality Department Manager

Ana Maria Gallego Olivares8
DEC 2022
Review without any comments.

Rosa Maria Diaz Vaz10
OCT 2022
Review without any comments.

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