This fantastic 3-bedroom apartment is located in the heart of the city, just a few steps from the main points of interest in Seville. The building has been completely renovated and decorated.
Upon entering we find a spacious living room with an open kitchen. This room is very bright, since it has a balcony that overlooks the main facade of the building. The living room has a double sofa bed, giving the apartment a capacity for up to 8 people, 2 armchairs and a 55-inch Smart TV. In addition, it has a large dining table.
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Goyeneta Apartment
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We loved everything about the property. The appliances, furniture, location, accessibility, etc.
Response from the Quality Department
Dear Kartik,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Quality Department
No hot water in one of the showers and the other shower head was broken. But overall did not detract from our stay, just a minor inconvenience.
Response from the Quality Department
Dear Elayne,
Thank you for your kind feedback. We are delighted to hear that you enjoyed the apartment´s great location, cleanliness, and the excellent communication with our team. We´re also pleased that you found the apartment to be quiet despite its central location, making it ideal for a weekend visit.
We sincerely apologize for the issues with the hot water and the broken shower head. While we are glad that these did not significantly impact your stay, we will address these matters promptly to ensure they do not recur for future guests.
We truly appreciate your understanding and your valuable feedback. We would love to welcome you back on your next visit.
Quality Department.
Amplio y limpio, excelente ubicación!
Response from the Quality Department
Dear Laura,
Thank you for your wonderful review. We are thrilled to hear that you found the property to be modern, quiet, and well-equipped with quality amenities. It´s great to know that the cleanliness and coziness of the space contributed to your experience.
We are also pleased that you enjoyed our prime location in the heart of Sevilla´s old town. Your positive feedback means a lot to us. We hope to welcome you back in the future.
Quality Department
The apartment is well decorated and facilitated. Perfect size for 7 of us with 2 kids. The location is amazing, 2 mins walking to the Mushroom and most of the tourists interests are within walking distance too. There are loads of bars, shops and Flamenco shows in the neighbourhood, never had a problem finding place to eat and drink in the early morning or late night. Highly recommended.
Response from the Quality Department
Dear Wu,
Thank you so much for your wonderful review. We are delighted to hear that the apartment was a perfect fit for your group and that you enjoyed its convenient location, just a short walk from the Metropol Parasol and many other attractions. It’s great to know that you were able to explore the vibrant neighborhood, with its variety of bars, shops, and Flamenco shows. We truly appreciate your recommendation and hope to have the pleasure of welcoming you back in the future.
Quality Department.
The apartment it’s really well located to visit Seville, just 2 min from the mirador, the flamenco shows and the city center
Really well cleaned and furnished, comfy beds and nice sofas
Response from the Quality Department
Dear Cristina,
thank you for your positive feedback. We are thrilled to hear that you found the apartment perfectly located for exploring Seville and that you appreciated its proximity to the mirador, flamenco shows, and the city center. We are also pleased that you found the apartment clean, well-furnished, and comfortable. Your satisfaction is important to us, and we look forward to the opportunity to host you again.
Quality Department.
The location was great.
A little maintenance was needed, main bathroom shower had come away from the wall as had toilet roll holder and hand towel in en-suite.
Response from the Quality Department
Dear Julie,
Thank you for your review and for highlighting the great location and comfort of our property, as well as the effectiveness of the air conditioning. We are delighted that these aspects contributed to a positive stay.
We apologize for the maintenance issues you encountered in the bathrooms. Please rest assured that we have taken note of your comments, and our team will address these matters promptly to ensure they are resolved for future guests.
Your feedback is invaluable in helping us maintain our high standards, and we appreciate you bringing this to our attention. We hope to welcome you back soon and provide you with an even better experience.
Quality Department.
la propreté de la piscine l’efficacité de la climatisation d’une des chambres le réglage de la température des douches
Response from the Quality Department
Dear Anne,
Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated the size and comfort of the apartment, the amenities, and the effectiveness of the air conditioning.
We regret any inconvenience you experienced during your stay. Please note that the maintenance of the pool is managed by the building administration, which is external to us. Nonetheless, we will take your feedback into account and discuss it with the responsible parties to ensure proper cleaning and maintenance in the future. Additionally, we have noted your comments regarding the air conditioning and the shower and will review their operation to ensure they function correctly for future stays.
Thank you once again for your observations. We are committed to improving our services and hope to have the opportunity to welcome you back.
Quality Department
Ładny w dobrej lokalizacji
Nieprzyjemna obsluga
Response from the Quality Department
Dear Koryna,
Thank you for your feedback. We are glad to hear that you appreciated the location and appearance of our property.
However, we are concerned by your comment regarding our service, as we did not receive any complaints during your stay. We would have greatly appreciated the opportunity to address your concerns at the time in order to offer the customer service you deserve. Our team is committed to ensuring a positive experience for all our guests, and we regret that we were not aware of your dissatisfaction during your visit.
Please know that we take your feedback seriously, and we will review this internally to ensure our high standards of service are consistently met. Thank you for choosing us, and we hope you will give us another opportunity to demonstrate our commitment to the utmost satisfaction of our guests.
Quality Department.
De plek en inrichting
Airco
Response from the Quality Department
Dear Lianne,
Thank you for your positive feedback. We are pleased to hear that you enjoyed the location and the furnishings of the apartment. However, we are a bit unclear about the comment regarding the air conditioning. If you encountered any issues or had concerns during your stay, we would have been happy to assist you if you had reached out to us. We appreciate your feedback and hope to have the opportunity to address any concerns and enhance your experience in the future.
Quality Department.
Sería necesario revisar algunas cosas como una gotera en uno de los baños que era bastante grande. La alfombra del salón también sería recomendable limpiarla un poco mejor. El aire acondicionado no llegaba bien a todas las habitaciones y con el calor en Sevilla se hace difícil dormir y descansar bien.
Response from the Quality Department
Estimada Gemma:
Gracias por tomarse el tiempo para compartir su experiencia. Nos alegra saber que encontró la ubicación del apartamento ideal para moverse por Sevilla y que disfrutó de su tamaño, decoración y la posibilidad de estar todos juntos en la misma casa.
Sin embargo, lamentamos los inconvenientes que menciona. Queremos asegurarle que hemos tomado nota de sus observaciones, y estamos tomando acciones para reparar todo lo mencionado. Además, hemos solicitado una revisión del sistema de aire acondicionado para mejorar su eficacia en todas las habitaciones.
Agradecemos sinceramente sus comentarios, ya que nos permiten mejorar continuamente nuestros servicios. Esperamos tener la oportunidad de recibirle nuevamente y ofrecerle una estancia aún más cómoda en el futuro.
Departamento de Calidad.
En los lavabos no hay espacio para dejar neceseres y en una de las duchas no se puede colgar bien la alcachofa para ducharte. Pagamos 50€ de más por llegar más tarde de las 00h. Aunque lo especifican nos parece una barbaridad...
Response from the Quality Department
Estimada Mery:
Muchas gracias por su amable comentario. Nos alegra saber que ha disfrutado de su estancia en nuestro alojamiento y que ha encontrado la ubicación, la comodidad y el equipamiento a su gusto. Nos complace saber que se sintió como en casa.
Sin embargo, lamentamos los inconvenientes que menciona respecto al espacio en los lavabos y la alcachofa de la ducha. Apreciamos su observación y la tendremos en cuenta para realizar las mejoras necesarias y asegurar que todos nuestros huéspedes disfruten de una estancia perfecta.
Respecto a la tarifa adicional por el late check-in, queremos reiterar que esta información está claramente especificada en nuestra página web para garantizar que nuestros huéspedes estén plenamente informados antes de su llegada. Entendemos que esta tarifa puede no ser de su agrado, pero se establece para cubrir los costos asociados con el servicio fuera del horario habitual y para garantizar que la llegada de nuestros huéspedes se realice sin imprevistos.
Agradecemos mucho su comprensión y sus valiosos comentarios. Esperamos tener el placer de recibirle de nuevo en Sevilla y ofrecerle una experiencia aún más satisfactoria en el futuro.
Departamento de Calidad.
The apartment was so well located right in the centre of the old town of Seville. We were able to check in early on our day of arrival as the management company were easily contactable by Whatsapp. Half way through our stay our towels and bed linen were changed. The apartment itself was excellent and was even better than the pictures on the site. There were 7 of us staying so to have 3 double bedrooms and a sofa bed in the living room was perfect for us. Everything you could possibly need was in the apartment so it felt like a home away from home. I would highly recommend this apartment for any family coming to stay in Seville.
Nothing
Response from the Quality Department
Dear Paul,
Thank you for your wonderful review. We are delighted to hear that you had an extraordinary experience at our apartment in Seville. It´s great to know that you found our location in the center of the old town convenient and that our management team was easily accessible for early check-in and throughout your stay.
We´re pleased that you found the apartment to exceed your expectations and that it provided ample space and amenities for your group of seven. It´s our goal to ensure that our guests feel at home away from home.
Thank you for recommending our apartment to other families visiting Seville. We look forward to welcoming you back in the future.
Quality Department.
Todo estuvo perfecto. Nos entregaron las llaves personalmente. La ubicación no pudo ser mejor y muy bien equipado! Sin duda lo recomendare y volvería.
Reply
Response from the Quality Department
Estimada Ana:
Muchas gracias por su positiva reseña. Estamos encantados de saber que todo fue de su agrado, desde la entrega de llaves personal hasta la excelente ubicación y las instalaciones bien equipadas. Su recomendación significa mucho para nosotros y esperamos volver a darle la bienvenida en el futuro.
Departamento de Calidad.
Sería necesario revisar algunas cosas como una gotera en uno de los baños que era bastante grande. La alfombra del salón también sería recomendable limpiarla un poco mejor. El aire acondicionado no llegaba bien a todas las habitaciones y con el calor en Sevilla se hace difícil dormir y descansar bien.
Response from the Quality Department
Dear Mhd,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Top location! Spacious and beautiful apartment.
The opening hours of the swimming pool were very disappointing to us too late in the morning open only at 11.00 hours and the afternoon closure (just when you would like to splash). The use of, the coffee machine, the safe, how to get into the pool was not well explained to us. The girl from the reception was very nice but new and did not give the right information. 1 shower was defective and can only be used as a hand shower.
Response from the Quality Department
Dear Francina,
Thank you for sharing your feedback. We are delighted to hear that you enjoyed the spacious and beautiful apartment as well as its top location.
We apologize for any inconvenience regarding the swimming pool hours. Please note that the pool hours are managed by the building administration and are set to ensure the rest and comfort of all guests and residents.
We are sorry to hear that the use of amenities was not well explained. We will ensure that our team receives additional training to provide clearer instructions in the future. Additionally, we regret the issue with the shower and will have our maintenance team address it promptly.
Thank you for your valuable feedback, which helps us improve our services. We hope to have the opportunity to welcome you back for an even better experience.
Quality Department.
At the time of our stay the outdoor residence (including swimming pool), which is part of a common area, was closed for maintenance. This was not clear to us in advance. So pay attention when booking
Response from the Quality Department
Dear Sander,
Thank you for sharing your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our beautiful and spacious apartment, as well as its convenient proximity to all of Seville´s attractions.
We sincerely apologize for any inconvenience caused by the closure of the outdoor residence, including the swimming pool, during your stay, which was necessary for technical maintenance. We understand the importance of clear communication regarding such facilities and will take steps to ensure accurate information is provided to our guests during the booking process.
Your feedback is invaluable to us as we strive to enhance our services and guest experience. We appreciate your understanding in this matter and look forward to welcoming you back for another enjoyable stay in the future.
Quality Department.
Response from the Quality Department
Dear Mark,
Thank you for your kind review. We´re delighted to hear that you enjoyed your stay in our lovely modern flat on our quiet street. It´s wonderful to hear that you found our location extremely convenient for exploring Las Setas, shops, bars, restaurants, and flamenco venues.
We appreciate you choosing to stay with us and hope to welcome you back for another pleasant stay in the future.
Overall, everything was nice.
Response from the Quality Department
Dear Evalia,
Thank you for your thoughtful review. We are pleased to hear that you found the furniture to be new, the apartment to match the pictures, and the bed linen to be clean and comfortable.
We appreciate your feedback regarding the remnants from the renovation and the fittings in the showers. Please accept our apologies for any inconvenience these issues may have caused. We are currently addressing these concerns to ensure that the apartment is fully up to our standards and to provide a flawless experience for our future guests.
Your satisfaction is important to us, and we are glad that, overall, you enjoyed your stay. Thank you once again for your valuable comments. We look forward to the opportunity to welcome you back.
Quality Department.
Response from the Quality Department
Dear Maria,
Thank you very much for your kind review. We are delighted to hear that you found the place beautiful and clean, and that you had a smooth check-in experience. It was our pleasure to assist with your train arrival time to ensure everything went smoothly.
Regarding the luggage storage. As we do not have a physical reception, we are unable to offer a luggage storage service on-site. While we always strive to assist our guests in any way possible, sometimes it is unfortunately beyond our capability to provide this service.
We are glad that overall you enjoyed your stay and appreciated the location and amenities of the property. Your understanding and positive comments mean a lot to us. Thank you once again for choosing to stay with us, and we hope to have the pleasure of hosting you and your family again in the future.
Response from the Quality Department
Dear Katherine,
Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
Response from the Quality Department
Dear Armando,
Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
Response from the Quality Department
Dear Bill,
Thank you for your fantastic review. We´re thrilled to hear that you had a great time during your stay with us. It´s wonderful to know that you found the place clean and well-equipped with everything you needed, making your stay easy and enjoyable. We´re glad that the check-in process was quick and that you had no trouble finding the place.
We´re delighted that our central location allowed you to easily access everything while still providing a peaceful environment at night. It´s great to hear that your family, had a wonderful experience, and we would be honored to welcome you all back again in the future.
Response from the Quality Department
Dear Barbara,
Thank you for bringing these issues to our attention. We apologize for any inconvenience you have experienced. Had you informed us during your stay, we would have been more than happy to address these concerns promptly to ensure a comfortable experience for you. Your feedback is valuable, and we will take immediate steps to rectify these issues to enhance the quality of our accommodations. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.
Response from the Quality Department
Dear Guillaume,
Thank you for your glowing review. We´re delighted to hear that you had a superb stay in our apartment. It´s fantastic to know that you found the space modern, spacious, and well decorated, and that its central location made it convenient for exploring Sevilla. We strive to provide exceptional hospitality, and we´re glad to hear that our responsiveness met your expectations. Your recommendation means a lot to us, and we´re thrilled to have contributed to your memorable experience in Sevilla. Thank you for choosing to stay with us.
An improvement detail - to install shelfs in the toilets
Response from the Quality Department
Dear Francisco,
Thank you for your kind feedback. We´re pleased to hear that you appreciated our apartment´s central location, calm surroundings, and comfortable beds. Your suggestion regarding installing shelves in the toilets is valuable to us, and we´ll certainly consider it for future enhancements. We strive to provide a comfortable experience for all our guests, and your insights help us achieve that goal. We hope to have the opportunity to welcome you back for another enjoyable stay.
Quality Department.
Response from the Quality Department
Dear Giulia,
Thank you for sharing your positive experience! We´re delighted to hear that you enjoyed our centrally located apartment with its proximity to bars and restaurants. It´s great to know that our accommodation suited your needs with its functional layout, elegant furniture, and well-equipped kitchen. We appreciate your feedback and are pleased that everything met your expectations. Should your plans bring you back to the area, we´d love to welcome you again for another pleasant stay.
Quality Department.
Response from the Quality Department
Dear Samantha,
Thank you for sharing your experience with us. We´re delighted to hear that you found our location convenient, close to popular landmarks such as the mushrooms and great restaurants. We´re also pleased that you found our apartment spacious, well-equipped, and very clean. Providing a comfortable and clean environment for our guests is a top priority for us, and we´re glad that we could meet your expectations in this regard.
We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.
Response from the Quality Department
Dear Paula,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial.
Additionally, we regret any disappointment regarding sound isolation. External noise may vary and depend on the time of year as well as festivities taking place in the city center. Nevertheless, we will review and consider necessary improvements to the soundproofing system to ensure our guests have a peaceful rest.
We appreciate your kind comments and are committed to ensuring a better experience on your next visit.
Kind regards,
Quality Department
emplacement idéal à proximité de tout , endroit calme , joliment décoré, gentillesse et réactivité +++++ des hôtes
la propreté : frigo mal nettoyé et plintes à revoir mais je suis une maniaque, trous dans un drap Salles de bain : tous les ustensiles accrochés au mur ne tiennent pas, idem pour le pommeau de douche..au prix tout doit être parfait
Response from the Quality Department
Dear Stephanie,
Thank you for your kind words about Seville and your overall positive feedback on Genteel Home. We´re delighted to hear that you found our location convenient, enjoyed the tranquility, and appreciated the thoughtful decor, as well as our hosts´ kindness and responsiveness.
We sincerely apologize for any shortcomings you encountered during your stay. Your comments about cleanliness, the fridge, and issues with the bathroom amenities are duly noted. We understand the importance of a pristine environment, and your feedback is invaluable in helping us improve our services. Rest assured, we are taking immediate steps to address these concerns to ensure a more flawless experience for our guests.
We genuinely appreciate your understanding and thank you for bringing these matters to our attention. Should your future travels bring you back to Seville, we would be honored to have the opportunity to host you again and provide an even better experience.
Kind regards,
Quality Department
Response from the Quality Department
Estimado David,
Agradecemos profundamente sus elogios respecto a nuestro apartamento. Nos complace enormemente saber que disfrutó de su estancia. Esperamos con gran entusiasmo la oportunidad de volver a recibirlo en un futuro cercano para ofrecerle una experiencia aún más excepcional.
Saludos cordiales,
Departamento de Calidad
Estava ben al centre, erem 8 i vam estar molt be. Caminant 5 minuts hi havia una parada de bus i molts llocs per esmorzar.
Response from the Quality Department
Dear Arguimbau,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Kind regards,
Quality Department
Decoración y limpieza
Nada
Response from the Quality Department
Estimada huésped. Gracias por sus amables palabras y por compartir su experiencia. Estamos emocionados de saber que tuvo una estancia cómoda. Sería un placer darle la bienvenida de nuevo en el futuro.
Departamento de Calidad.
Response from the Quality Department
Dear Suliman,
We appreciate you highlighting the central location and easye access of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay. Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.
Response from the Quality Department
Dear Lisa,
Thank you for your wonderful review. We´re thrilled to hear that you enjoyed your stay in our apartment and that it met your expectations for cleanliness, comfort, and amenities. Our reception staff is dedicated to providing excellent service, and we´re delighted they could enhance your experience with helpful recommendations. We hope to welcome you back for another pleasant stay in Seville.
Response from the Quality Department
Dear Alexandra et Anthony,
We wanted to take this opportunity to thank you sincerely for choosing our apartment for your accommodation needs. Your trust and preference mean a lot to us, and we genuinely hope that your stay was up to your expectation. We are looking forward to hosting you again, and we assure you that we will spare no effort in making your next visit as enjoyable as possible.
Kind regards,
Quality Department
Response from the Quality Department
Dear Ashraf,
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment. Your positive comments are truly appreciated and we look forward to welcoming you back soon.
Kind regards,
Quality Department
The location was excellent and the space was fantastic. Also the shutters that made the rooms black out, were superb! Great space for a family.
The bathrooms weren’t very clean. The toaster was temperamental. And the bathroom door was really squeaky which was annoying when someone went to the toilet in the night.
Response from the Quality Department
Dear Eliza,
Thank you for your positive comments on our fantastic location and spacious accommodation. We appreciate your feedback on the cleanliness of the bathrooms and the issues with the toaster and squeaky bathroom door. Please accept our apologies for any inconveniences you encountered.
Maintaining a high standard of cleanliness is a top priority for us, and it´s disappointing to hear that the bathrooms didn´t meet our usual standards. We´ll address this with our cleaning team to ensure improvements.
Regarding the toaster and squeaky bathroom door, we´ll have our maintenance team take a look and make any necessary adjustments or replacements.
Your satisfaction is important to us, and we appreciate your understanding. We hope to welcome you back in the future, providing an even better experience. Thank you for choosing our accommodations.
Kind regards,
Quality Department
Response from the Quality Department
Dear Amy,
Thank you for your kind words and for choosing our apartment for your stay. We´re delighted to hear that you and your toddlers enjoyed your time here and that our amenities and services met your expectations.
We apologize for not being able to accommodate late luggage storage beyond the 11 am checkout. We have to adhere to this schedule to ensure the apartment is cleaned and prepared for the next guests promptly. However, we appreciate your understanding, and we´re glad we could assist you in finding a suitable luggage storage solution.
Should you return to our city, we´d be more than happy to host you again.
Kind regards,
Quality Department
Response from the Quality Department
Dear Indira,
Thank you for staying at Goyeneta. We´re delighted to hear that you enjoyed your time with us. Your positive feedback is greatly appreciated and motivates us to continue providing exceptional experiences for our guests. We look forward to the possibility of hosting you again in the future.
Kind regards,
Quality Department
Response from the Quality Department
Dear Estefany,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Kind regards,
Quality Department
Response from the Quality Department
Dear Claude,
Thank you for your gracious review of your recent stay at our tourist apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
Kind regards,
Quality Department
Response from the Quality Department
Dear Luis,
We´re delighted that our location met your expectations. Being situated in a prime spot is something we take pride in, as it allows our guests to fully enjoy their surroundings. Your positive feedback means a lot to us, and we hope to have the opportunity to welcome you back for another exceptional stay.
Kind regards.
Quality Department Manager
Response from the Quality Department
Dear Rosario,
We´re deeply appreciative of your positive review and the happiness it brings to our team. Your satisfaction is what drives us to continuously strive for excellence. If you ever decide to embark on another journey, we´d be honored to be a part of your experience again. Your feedback fuels our passion for delivering outstanding service. Thank you for sharing your positivity with us and for choosing us as your accommodation choice.
Kind regards,
Quality Department
All perfect, the accomodation, the beds, the appartment location, the small roof top swimming tool was just a great benefit during hot summer days. The host reactivity was top and easy check in/ check out. Highly recommended for your stay in Seville with familly or friends!
Response from the Quality Department
Dear Lucie, We would like to take a moment to express our sincere appreciation for choosing our apartment for your recent stay. Your choice of accommodation holds great importance to us, and we are delighted that we had the opportunity to serve you. We hope to have the chance to welcome you back and provide you with another outstanding experience. Please let us know if there is anything we can do to make your future visits even more enjoyable.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Nid,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Sue,
Thank you for your kind review. We are delighted to hear that you enjoyed your stay and found our location convenient. We appreciate your recommendation and hope to host you again soon.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Silvia.
Thank you for your wonderful review. We´re thrilled to hear that you found our apartment clean, well-located, and well-equipped. We appreciate your recommendation and would love to host you again.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Pradeep. We´re so grateful for your glowing review of our apartment. Thank you for highlighting the cleanliness, comfort, and amenities we offer. It´s our pleasure to provide our guests with an exceptional experience, and we hope to have the pleasure of hosting you again soon. Jose L.H. Campos. Quality Department Manager.
Apartamento grande y cómodo, instalaciones muy bonitas, aparato de aire acondicionado (que es importante en Sevilla) que funciona bien. Fue un lugar genial para nuestra compañía de seis! El apartamento está ubicado bastante céntrico, lo que también es muy agradable.
Response from the Quality Department
Estimado Simón:
Gracias por la considerada retroalimentación sobre su reciente estancia. Es increíblemente gratificante escuchar palabras tan amables, que hacen que nuestros esfuerzos valgan la pena. Su satisfacción es nuestro mayor objetivo, y esperamos tener el privilegio de alojarle de nuevo en nuestro apartamento.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Cathy. Thank you for choosing our apartment for your recent stay, and for taking the time to share your positive experience with us. We´re thrilled to hear that you enjoyed the modern amenities and the welcoming atmosphere. We hope to have the opportunity to host you again soon. Javier S.V. Quality Department.
Response from the Quality Department
Estimada Elena:
Nos alegra mucho saber que disfrutaron su estancia en nuestro apartamento. Nos esforzamos constantemente para mejorar la calidad de nuestro alojamiento y servicios, y es realmente reconfortante saber que lo estamos logrando. Esperamos darle la bienvenida de nuevo muy pronto.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Kayla,
We wish to express our deepest appreciation for your kind comment about your recent stay in our apartment. We are pleased to know that our facilities and services met your expectations and that you enjoyed a pleasant experience. We value your opinion and strive to constantly improve our services. We hope to have the pleasure of welcoming you back in the near future and offering you an even more memorable experience.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Natalia,
Thank you for taking the time to leave a review of your recent stay with us. We are delighted to hear that you found our apartment beautiful, very clean, and in a great location. We apologize for any inconvenience caused by the traffic restrictions in the city centre. We appreciate your suggestion to offer assistance upon check-in. We are glad to hear that the amenities met your expectations and hope to have the pleasure of welcoming you back in the future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Lian,
We would like to express our sincere gratitude for your kind words and for choosing our apartment for your recent stay. We are delighted to hear that you enjoyed your time with us and appreciate your positive feedback. Thank you again for your review, and we look forward to welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Kenneth,
We are thrilled that you had a pleasant stay in Seville and that you enjoyed the many benefits of the apartment. Thank you for your kindness when writing this review. We look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Yvette,
We are delighted to hear that our apartment was a highlight of your trip. Your feedback about our location and staff is highly appreciated, and we are glad to know that we contributed to your positive experience. Thank you for choosing to stay with us, and we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Geen stoelen op het dakterras...
Response from the Quality Department
Dear Veerle,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review and we look forward to serving you again in the future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Dov,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.
Jose L.H. Campos
Quality Department Manager
Appartamento pulito ed esattamente come in foto. Posizione centralissima. Ma in una via non rumorosa.
Mancavano appendi asciugamani e un paio di mensole in bagno x appoggiare le cose.
Response from the Quality Department
Dear Elisa,
First and foremost thank you for making us your choice apartment for your stay in Seville. We work hard every day to provide quality accommodations and it brings us great joy to know that we have succeeded. We look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Muhammed,
It is our greatest joy to read how much you enjoyed your stay at our apartment. Thank you for giving us the opportunity to host you. We look forward to receiving you again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Harry,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Linda,
Thank you for staying with us for your visit to Seville and for highlighting the cleanliness and location. We are happy that we were able to match your expectations.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Dara,
Thank you for this review about your stay. We agree that the location of the apartment in the city centre makes it convenient to visit every major spot, while being quiet at night.
We are also thankful for your kind words towards our dedicated staff.
We look forward to hosting you again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Poorva,
We thank you for choosing our Goyeneta apartment in Seville and for having taken the time to write such an amazing review. It is always nice to know that you felt at home and that the central location made it convenient for you to walk to all the main spots of the city.
We will be delighted to welcome you back on your next trip to Seville.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimada Marta:
Es un placer para nosotros poder leer esta reseña sobre nuestro apartamento. Estamos muy agradecido de saber que es uno de sus favoritos. Estaremos encantados de volver a recibirle en su próxima visita.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Tiffany,
Thank you for choosing our apartment for your stay in Sevilla and for these kind words. We are delighted to read how much you enjoyed your stay and that you would repeat at our apartment. It will be our honour to welcome you back again.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimada Belén:
Agradecemos su estancia con nosotros en Sevilla y el tiempo para escribir esta valiosa reseña. Nos alegramos de que el apartamento y la atención de nuestro personal estuviera a la altura de sus expectativas y ayudaran a hacer más placentera su estancia.
Lamentamos que en el día de su salida no pudiéramos ofrecerle un servicio de consigna; al tener otra reserva después de su salida, nuestro equipo de limpieza debía entrar y preparar el apartamento para que los próximos huéspedes lo encontraran con el mismo nivel de limpieza con el que se le presentó a ustedes. De otro modo, hubiéramos estado encantados de acomodar su petición.
Gracias nuevamente por su reseña, esperamos poder recibirle de nuevo en nuestros apartamentos pronto.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Estimado Miguel:
Ante todo queremos agradecerle por elegirnos para su estancia en Sevilla y por esta maravillosa reseña que nos ha escrito. Estamos encantados de que disfrutara de su estancia con nosotros.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimada Cindy:
Le agradecemos sus palabras hacia nuestro apartamento. Nos alegramos enormemente de que disfrutara de su estancia y esperamos nos dé la oportunidad de volver a servirle pronto.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Marina, Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay with us.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Ilaria,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimado Francisco Javier : Estamos encantados de que haya disfrutado de su estancia entre nosotros. Gracias por elegirnos al visitar la zona. Esperamos poder darle la bienvenida de nuevo muy pronto.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Rehema, Thank you for this heartwarming review of your stay with us, we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
não poder chegar de carro nem para descarregar as malas
Response from the Quality Department
Dear Ísis, thank you very much for taking the time to share your opinion regarding your stay in our apartment. We appreciate the highlights of your stay and your constructive comments.
We hope to have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Response from the Quality Department
Dear James thank you for staying with us. It is the best reward for us to know that our guests enjoyed their stay and are willing to come back. We highly appreciate your positive feedback and would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Acessibilidade somente a pé. Distância do parque
Response from the Quality Department
Dear Mafalda, thank you very much for reviewing your stay in our apartment. We are glad to know that our installation met your expectations, and we appreciate your highlights on the beauty of the apartment.
Thank you for making us your choice accommodation on this occasion, we hope to meet you soon again.
Aija T.
Quality Department
Todo muy bien
Response from the Quality Department
Estimada Laura, muchas gracias por sus comentarios. Nos alegra saber que tuvo una excelente estancia con nosotros y gracias por tomarse un momento para destacar nuestra inmejorable ubicación.
Esperamos tener la oportunidad de darle la bienvenida de nuevo en su próxima visita a Sevilla.
Aija T.
Departamento de Calidad
super appartement je vous le conseille
Response from the Quality Department
Dear Samir, thank you very much for your kind feedback. we are delighted to know that you had such a great stay with us.
We hope we will see you again soon.
Aija T.
Quality Department
Response from the Quality Department
Thank you very much for choosing our apartment and for sharing your review. We are gald to know that you took the advantage of our excellent location, and we would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Gorgeous condo. Beautifully decorated and very nice furnishings. Very friendly and helpful staff. The location was wonderful and fit our family very nicely. We loved our stay!
We loved it!! No recommendations.
Response from the Quality Department
Dear Melissa, thank you for this wonderful review, it has been a pleasure for us to read it and we look forward to serving you again soon.
Aija T.
Quality Department
Response from the Quality Department
Dear Oren, thank you very much for choosing our apartment. We appreciate your highlights on the beauty and location of our property.
We appreciate your time in sharing your personal experience and we would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
l’équipement et la propreté
pas assez de papier hygiénique pour le nombre de personnes pour le séjour. pas de tablettes prévues pour le lave vaisselle. pas de poubelle dans l’immeuble car on doit jeter la poubelle dans les containers loin de l’appartement
Response from the Quality Department
Dear Mady, thank you very much for taking the time to review your stay.
It is a pleasure for us to know that you took the advantage of our unbeatable location, which offers an easy way to discover the city.
We are sorry for any inconveniences you experienced during your stay. Please note that our team is always available if our guests need anything to make their stay more comfortable. We always provide basic amenities (champoo, shower gel, toilet paper, detergent capsules etc) as a cortesy for the arrival of the guests. We are sorry if some item were missing. Next time please donot hesitate to contact our team, we will be glad to assist you.
We hope to have the opportunity to welcome you back in the future and exceed your expectations.
Aija T.
Quality Department
(+) la posizione e l’arredamento
(-) la piscina sporca
Response from the Quality Department
Dear Priya, thank you very much for your valuable review. It is very important for us to know the opinion of our guests. We are excited to learn you had a great stay with us and we would love you to come back and enjoy more memorable days with us.
Aija T.
Quality Department
The couch was not comfortable so 2 people were not comfortable but for 6 is highly recommended. We had some difficulties with the agency, they asked for a deposit previously not asked and the payment via credit card had problems.
Response from the Quality Department
Dear Stella, thank you very much for making us your choice accommodation in Seville.
We are glad to read that the location, our installations and the cleanliness of the apartment met your holiday expectations and we also highly appreciate your constructive criticism, as your comments will help us to improve our services.
We look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
MEJOR IMPOSIBLE
Me encanto la ubicación y el piso es precioso.
Que no pude quedarme más días
Response from the Quality Department
En primer lugar, nos gustaría agradecerle que eligiera nuestro apartamento para su estancia en Sevilla.
Estamos encantados de saber su opinión sobre su estancia y que el apartamento y su ubicación cumplieron con sus expectativas.
Esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de superar sus expectativas.
Aija Teilane
Departamento de Calidad