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Conde de Barajas
Apartment

Seville · Alameda

9.2 (51 valuations)


1-3
People

1
Bedroom

1
Bathroom

56 m2
Surface

About accommodation

Exclusive apartment located at Conde de Barajas street, on the heart of Seville, close to La Alameda and Plaza del Duque

At the entry, you will find a comfortable and precious living area with an open-plan kitchen fully equiped wich inlcludes dining room table with four chairs. The living area also offers an area with two armchairs, sofa bed and balcony facing to the street. On the left hand side of the kitchen we will find the corridor that will direct us to the bedroom which offers a double bed 150x190cm, spacious wardrobe and full suite bathroom.

The apartment is located on a quite area, where you can reach different city monuments on a walking distance. In the surroundings you can find a wide variety of restaurants, traditional city bars, as well as local stores and a shopping centre.

Air conditioning Central
Heating Central
Services Soap, gel, shampoo, sheets and towels
Pets Not allowed
Cot Available
Floor 1st Floor
Elevator Available
Sofa-bed One person
Fiber internet Free
Balcony Exterior views
Television Smart TV
Coffee Maker Capsules
View all equipment

Services

> Check-in in person.
> Customer service.
> Cot and high chair available on request.
> Laundry service on request.

House rules

> Check-in: from 15:00h to 21:00h.
> Check-out: before the 11:00h.
> No parties or events are allowed.
> Smoking is not permitted on the property or in communal areas.
> Reduce noise from 23:00h to 9:00h
> This accommodation does not allow pets.

Additional Information

> Late Check-in: Tickets after 21:00h have an extra charge which must be paid on arrival to the person who will receive you.
From 21:00h to 00:00h: 30€. From 00:00h to 02:00h onwards: 50€.


> VUT/SE/09847


>
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Apartment’s Rating

9.2 (51 Valuations)

Location
9.5
Quality
9.3
Cleaning
9.5
Staff
9.6
Facilities
9.4
Recommendable
9.6

We are interested in your opinion


Our Guests’ Opinions

Ángel Duque8
JAN 2025
Nada
La Ubicación
El Olor a humedad en l Entrada y el ruido de l calle muy temprano
Response from the Quality Department

Estimado Ángel,

Gracias por compartir sus comentarios. Nos complace saber que la ubicación del apartamento fue de su agrado y que resultó beneficiosa para su estancia, ya que nos esforzamos por ofrecer una experiencia cómoda en lugares privilegiados.

Respecto a los otros aspectos mencionados, es importante señalar que, debido a la temporada de humedad en invierno, el clima puede hacer que algunos olores sean más notorios en ciertos momentos. Por otro lado, en cuanto al ruido, este puede ser más perceptible en determinadas épocas del año o debido a las festividades locales, lo que genera una mayor actividad en la zona. Agradecemos su comprensión respecto a estos factores externos y tomaremos en cuenta sus comentarios para mejorar la experiencia de nuestros huéspedes.

Gracias por elegirnos y esperamos poder darle la bienvenida nuevamente en el futuro para brindarle una estancia aún más confortable.

Departamento de Calidad.

ESTER VILA VEGAS7
DEC 2024
Correcte però amb llits incòmodes
Molt bina ubicació Molt ben decorat
Llit matrimoni molt petir Coixins molt alts i incòmodes El sofà-llit és incomodíssim. Amb uns ferros que es claven i a abes amb molt mal de cap
Response from the Quality Department

Dear Esther,

Thank you for sharing your feedback with us. We are pleased to know that you enjoyed our location and the decoration of the apartment. We truly appreciate your positive comments regarding these aspects.

However, we regret that the comfort of the bed and the sofa bed did not meet your expectations. While we understand that comfort perception can vary from person to person, we will review the condition of the sofa to ensure it is in optimal condition. Should any changes be necessary, we will take appropriate action to improve it.

We greatly value your comments, as they help us continuously enhance our services and the comfort of our apartments. We hope to have the opportunity to welcome you again in the future and provide you with an even more pleasant experience.

Quality Department.

Dorina Dr. Göböl8
NOV 2024
Great location, nice apartment. Its best for 2 people since the bathroom opens from the bedroom. Only negative things is that you can hear everything from the street all night long so we woke up several times during the nights.
Response from the Quality Department

Dear Dorina,

Thank you for sharing your feedback and for highlighting the apartment’s excellent location and its suitability for two guests. We are pleased to hear that you enjoyed certain aspects of your stay.

However, we regret any inconvenience caused by external noise during your visit. Being centrally located, the apartment may sometimes experience more noticeable street noise, particularly during certain times of the year or local festivities in the area. Nevertheless, we value your comments and will review the soundproofing system to ensure it is performing effectively and providing optimal insulation.

We truly hope this did not significantly impact your overall experience and that you left with positive memories of your stay. It would be a pleasure to welcome you again in the future. Thank you for choosing to stay with us.

Tushar Rane9
NOV 2024
Review without any comments.

Aneta Maciejewska-Kabała9
NOV 2024
The flat is very modern and beautifully arranged. It has everything you need for a convenient stay in Seville. We loved the hot shower and the comfortable bed :) The communication with the host was very smooth, we appreciate their flexibility with our early check-in.
It was a little bit noisy, we could hear everything from the street, especially in the night it was disturbing.
Response from the Quality Department

Dear Aneta,

Thank you for taking the time to share your feedback. We are pleased to hear that you found the flat modern and beautifully arranged, and that it offered everything you needed for a comfortable stay in Seville. We´re also happy that you enjoyed the hot shower, comfortable bed, and the smooth communication with our team.

However, we regret that the external noise affected your experience. While, at times, noise can be more noticeable due to local festivities or depending on the time of year, we fully understand how it can be inconvenient. Rest assured, we will review the soundproofing measures in the apartment to minimize this issue and ensure a more peaceful stay for future guests.

It would be a pleasure to welcome you back on your next visit to Seville.

Quality Department.

Ana Cecilia Chagoya Lerma10
OCT 2024
Nice and charming appartment. Good location. Clean. You can hear people outside on the street, but it did not bother us.
Response from the Quality Department

Thank you for sharing such a thoughtful review of your recent stay. It was a pleasure having you as our guest, and we look forward to the opportunity to host you again in the future.

Martinus Van Den Hurk8
OCT 2024
Alles perfect in orde, behalve geluidsisolatie (voor geluid vanaf de straat).
Response from the Quality Department

Dear Martinus,

Thank you for your feedback. We are glad to hear that everything was perfect during your stay. We appreciate your comments regarding the sound insulation and will review this aspect to ensure we continue to provide the best experience possible for our guests. We hope to welcome you again in the future.

Michelle B10
OCT 2024
The apartment at Conde de Barajas was clean and comfortable. Towels and linens were good quality as were the kitchen utensils and appliances. I was a bit worried about noise in the streets from previous reviews but it was not bad at all. Sure there was some but nothing you wouldn’t expect in a city. We loved the neighborhood—convenient but not in the middle of it all. There were a couple of restaurants and food stores nearby and, of course the bakery on the corner.
The only thing I’d suggest would be written instructions for the induction stove top. Since we’d never used one, we didn’t know how to get it working. You did send instructions promptly when we asked. We appreciated that and also the cleaning mid-week.
All in all, a great experience. We definitely would stay there again, Thank you!
Response from the Quality Department

Dear Michelle,

Thank you for your kind feedback. We are delighted that you found the apartment clean and comfortable, and that you enjoyed the quality of the linens, towels, and kitchen amenities. We’re also pleased that the neighborhood met your expectations, and that your stay was peaceful without any bothersome or excessive noise. Regarding the induction stove, we appreciate your suggestion and will look into providing clearer instructions for future guests. It’s wonderful to hear that you had a great experience, and we look forward to welcoming you again in the future.

Quality Department

Samuel Rivals10
OCT 2024
Esther est d´une réactivité incroyable 7 jours / 7, et son logement est super sur tous les points
Response from the Quality Department

Dear Samuel,

Thank you for your wonderful feedback. We are delighted to hear that you found the apartment exceptional in every way and appreciated the high level of responsiveness from Esther throughout your stay. Ensuring a smooth and enjoyable experience for our guests is very important to us, and it’s truly rewarding to know we met your expectations. We hope to have the pleasure of welcoming you again in the future.

Carolina Ribeiro Kahl10
OCT 2024
Um apartamento lindo e impecável e com um aroma muito agradável! Fomos muito bem recepcionados e quando tivemos um incidente no apartamento fomos prontamente atendidos. O local é silencioso e muito bem localizado. Recomendo com certeza!
Response from the Quality Department

Dear Carolina,

Thank you for your kind words. We are delighted to hear that you found the apartment beautiful and impeccably clean, and that you appreciated the pleasant aroma. It’s wonderful to know that you felt warmly welcomed and that our team promptly assisted you during your incident. We take pride in providing a quiet and well-located space for our guests. Your recommendation means a lot to us. We hope to have the pleasure of welcoming you back in the future.

Aurélie Durix10
OCT 2024
Our stay was very nice at Esther’s place. We enjoyed it
Response from the Quality Department

Dear Aurélie,

We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.

Silvia Liriano10
SEP 2024
Perfect location, cozy and VERY clean.
Response from the Quality Department

Dear Silvia,

We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.

Kyle Cooke10
AUG 2024
Esther’s property was amazing, I stayed for over 2 weeks to do some travel & work and the location is perfect! On my breaks could nip out as the shops are not far. Communication was very good and responsive. Beautiful interior too. Would highly recommend!
Response from the Quality Department

Dear Kyle,

Thank you for your wonderful review. We’re thrilled to hear that you enjoyed your extended stay and found the location ideal for both work and travel. It’s great to know that you appreciated the convenience of nearby shops and the beautiful interior of the property. We’re also pleased that communication was smooth and responsive throughout your stay. Your high recommendation means a lot to us, and we look forward to welcoming you back in the future.

Lionel Nicolas8
JUL 2024
Logement idéal pour découvrir la ville . Bus et station de taxi à 100m de l’immeuble. Les équipements sont le reflet exact de la l’annonce. À recommander
Response from the Quality Department

Dear Lionel,

Thank you for your positive review. We’re delighted to hear that you found our accommodation ideal for exploring the city and that our description accurately reflects the amenities provided. It’s great to know that the convenient proximity to bus and taxi stations enhanced your stay. We truly appreciate your recommendation and hope to welcome you back soon.

Jenny Neumann10
JUL 2024
Wir haben ein verlängertes Wochenende in Sevilla verbracht und waren total zufrieden mit dem Airbnb. Die Wohnung war sehr sauber und gut zu erreichen. Sowohl beim Check in als auch während der restlichen Zeit konnten wir die Gastgeberin schnell erreichen und die Kommunikation war super. In nur wenigen Minuten gelangte man in die Innenstadt und konnte fußläufig alles erkunden. Wir können jedem das Apartment empfehlen!
Response from the Quality Department

Dear Jenny,

Thank you for your kind review. We are delighted to hear that you enjoyed your extended weekend in Seville and were satisfied with the apartment. We’re pleased to know that the apartment was clean and accessible, and that you found communication with the host to be excellent both during check-in and throughout your stay. It’s great to know that you appreciated the central location and the ease of exploring the city on foot. Your recommendation is greatly valued. We look forward to welcoming you back in the future.

Darko Brajovic10
JUL 2024
This place was fabulous!
Response from the Quality Department

Dear Darko,

Thank you for your kind words and sharing your experience. We´re thrilled to know you found our place fabulous. It would be our pleasure to welcome you back in the future.

Vincenza Frau10
JUN 2024
La posizione ottima........l´accoglienza
Response from the Quality Department

Dear Vincenza,

Thank you for taking the time to share your experience at our establishment. We are delighted to hear that you appreciated our excellent location and that you found the welcome to be positive. Your feedback is very important to us and encourages us to continue providing the best service possible. We hope to have the opportunity to host you again in the future.

Quality Department.

Nivedita Sharma10
JUN 2024
Great stay!
Response from the Quality Department

Dear Nivedita,

We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.

ROBERTO RIVERO SOSA9
MAY 2024
La limpieza y la amabilidad del personal.
El sofá cama es incómodo
Response from the Quality Department

Estimado Roberto:

Agradecemos sinceramente sus comentarios sobre su reciente estancia en nuestro establecimiento. Nos complace saber que quedó satisfecho con la limpieza y la amabilidad de nuestro personal.

Lamentamos mucho escuchar que el sofá cama no fue de su completo agrado y le pedimos disculpas por cualquier inconveniente que esto haya causado durante su estancia. Entendemos que la percepción del confort puede variar de una persona a otra, pero queremos asegurarle que tomamos sus comentarios muy en serio. Estaremos revisando la comodidad del sofá cama para garantizar que cumpla con los estándares de confort que nuestros huéspedes merecen.

Agradecemos nuevamente sus observaciones, ya que nos ayudan a mejorar continuamente nuestros servicios y comodidades para futuros huéspedes.

Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y brindarle una experiencia más satisfactoria.

Departamento de Calidad.

Aldo Leon10
MAY 2024
Nuestra estancia en lo general estuvo muy cómoda. El apartamento esta muy bien amueblado con mucha iluminación y muy bien equipado. La ubicación esta caminando de la mayoría de las principales atracciones de Sevilla.
Response from the Quality Department

Estimado Aldo:

Gracias por sus comentarios. Nos complace saber que tuvo una estancia cómoda y que encontró el apartamento bien amueblado, con mucha iluminación y bien equipado. Es un placer saber que apreció la ubicación conveniente, a poca distancia de la mayoría de las principales atracciones de Sevilla.

Agradecemos mucho sus comentarios positivos y esperamos darle la bienvenida nuevamente en el futuro.

Oliwia Kuzicka10
MAY 2024
Beautiful and clean apartment, located on a quiet street, close to all attractions. Good and quick contact with the manager. I recommend 😀
Response from the Quality Department

Dear Oliwia,

Thank you for your kind review and recommendation. We are thrilled to hear that you enjoyed our beautiful and clean apartment, as well as its convenient and quiet location close to all attractions.

We are also pleased to know that you found the communication with our manager to be good and quick. Your positive feedback is greatly appreciated.

We look forward to welcoming you back in the future for another enjoyable stay.

Quality Department.

Hafedh Riani10
MAY 2024
L’appartement est propre bien équipé, lumineux et surtout idéalement situé 10 -15 min du centre ville , Valeria est très sympa 👍tout était parfait je recommande.
Response from the Quality Department

Dear Hafedh,

Thank you for your wonderful feedback. We´re delighted to hear that you found the apartment clean, well-equipped, bright, and ideally located. Valeria is indeed a gem, and we´re pleased to know that she made your stay enjoyable. We appreciate your recommendation and hope to have the pleasure of welcoming you back in the future.

Dolores Conte10
APR 2024
Bellissimo soggiorno a Siviglia
Un appartamento bellissimo. Dotato di ogni tipo di comfort. Arredamento chic,posizione strategica in centro. Host molto cortese. Lo consiglio vivamente
Response from the Quality Department

Dear Dolores,

Thank you for your wonderful review and for choosing to stay with us. We are delighted to hear that you had a beautiful stay in Seville and that you enjoyed our chic apartment, equipped with every comfort.

We are also pleased to know that you appreciated the strategic central location and found our host to be very courteous. Your recommendation means a lot to us.

We look forward to welcoming you back in the future for another enjoyable stay.

Quality Department.

Mouna Bouanane10
APR 2024
Impeccable logement sur tous les niveaux Très bien situé, très bien meublé , très propre Vraiment on est a l aise dedans Je recommande
Response from the Quality Department

Dear Mouna,

Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.

Silvia Martelli10
APR 2024
Appartamento accogliente, pulito e comodo al centro
Response from the Quality Department

Dear Silvia,

thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.

Cedric Dorant8
MAR 2024
Schöne, saubere Unterkunft in bester Lage. Es ist alles fußläufig erreichbar. Tolle Wohnung, blitzsauber. Nespresso Kapseln werden kostenfrei gestellt, dazu Rituals Kosmetik. Super bequemes Bett, schöne Bettwäsche. Die Lautstärke in der Wohnung ist nicht zu unterschätzen. Einfach verglaste Fenster, man hat das Gefühl alles auf der Straße mitzuerleben. Ohropax sind ein absolutes Muss (nicht vorhanden). Ein bisschen störend war der Check-in, man musste sich 45min vorher melden, dann gab´s nur die Schlüsselübergabe ohne großartig weitere Konversation. Da hätte es eine Schlüsselbox auch getan.
Response from the Quality Department

Dear Cedric,

Thank you for your feedback. We´re pleased to hear that you found our accommodation beautiful, clean, and perfectly located, with everything within walking distance. We take pride in providing a great apartment experience, complete with complimentary Nespresso capsules and Rituals cosmetics, as well as a super comfortable bed with lovely bedding.

We apologize if the noise level in the apartment was higher than expected, noise may be a little more noticeable depending on the time of year and festivities taking place in the area, however, we will check and improve the soundproofing system if necessary.

Regarding the check-in process, we strive to offer a personalized service, and we apologize if this did not meet your expectations on this occasion. We appreciate your feedback and will take it into consideration to improve our services in the future. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless experience.

Anna Masaja10
MAR 2024
Absolutely loved the stay. Places looks exactly like the pictures and absolutely spotless. Very good location and in the walking distance of everything. The host and commutation was great, very helpful, gave us a map and their local suggestions as what to do and places to eat. Would recommend staying so book without any doubt.
Response from the Quality Department

Dear Anna,

Thank you so much for your glowing review. We´re thrilled to hear that you absolutely loved your stay with us. Maintaining cleanliness and accuracy to our listing´s photos is a top priority, so we´re delighted that you found everything to be spotless and as expected. It´s wonderful to know that our location was convenient for exploring, and that you appreciated our host´s helpfulness and local recommendations. Your recommendation means a lot to us, and we encourage future guests to book with confidence. We hope to have the pleasure of hosting you again in the future.

Paolino CANLERS10
MAR 2024
Review without any comments.

Daniela Agustina Farina8
FEB 2024
We had a very pleasant stay. The apartment is very well located and within walking distance of the historic centre of Seville. The space itself is clean, modern and well decorated, very comfortable. The only thing is that our sleep was interrupted on some occasions as the area can be quite noisy at night. The guy who welcomed us to the apartment was brilliant: extremely friendly, helpful and professional. Overall, it was a great stay and next time I come back to Seville I will definitely book this apartment again!
Response from the Quality Department

Dear Daniela,

Thank you for your kind review. We´re delighted to hear that you had a pleasant stay and that you found our apartment conveniently located near the historic center of Seville. We´re glad you enjoyed the cleanliness, modern decor, and comfort of the space. We apologize for any inconvenience with the noise. This depends on the time of year or festivities celebrated in the area. Nevertheless, we will review the insulation system to make improvements. It´s wonderful to hear that our team member provided excellent service. We look forward to welcoming you back on your next visit to Seville. Thank you for choosing to stay with us.

Helene Roy9
JAN 2024
Excellent séjour. Je recommande
Très bien décoré. Excellent service. Netflix. Confortable.
Le fonctionnement des équipements est difficile à comprendre.
Response from the Quality Department

Dear Helene,
Thank you for your kind review and recommendation following your recent stay with us. We are thrilled to hear that you found the apartment to be excellently decorated, and that you enjoyed the excellent service provided.

Regarding the operation of the equipment, we strive to provide clear instructions and assistance to our guests. We regret that on this occasion, you found it difficult to understand. Please know that our team is always available to assist with any issues that may arise during your stay. We tailor our check-in process to each guest´s needs, and we regret that we did not address this matter to your satisfaction. For future stays, please don´t hesitate to reach out to our check-in team, who will be more than happy to assist you promptly.

We hope to have the pleasure of welcoming you back for another excellent stay in the future. If there is anything else we can assist you with, please do not hesitate to let us know.

Best regards,
Quality Department

Tabitha Day10
JAN 2024
Our stay was lovely! The apartment was clean, well equipped and in a great location near lots of bars and restaurants. However, the area can be noisy at night and was sometimes quite loud from inside the apartment. Overall, was a great stay & would come back again. Thank you!
Response from the Quality Department

Dear Tabitha,
We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay.

Additionally, we regret any disappointment regarding sound isolation. External noise may vary and depend on the time of year as well as festivities taking place in the city center. Nevertheless, we will review and consider necessary improvements to the soundproofing system to ensure our guests have a peaceful rest.

Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.
Kind regards,
Quality Department

Jon Crespo7
JAN 2024
Limpio, céntrico, cómodo pero mal para descansar.
Muy céntrico para visitar Sevilla. Apto en buen estado, tal y como se ve en las fotos.
Echamos en falta un juego de sábanas extra, el peque vomitó la última noche y tuvimos que dormir sin sabanas. Apto muy pero que muy mal insonorizado. Se oían las conversaciones y los pasos de la gente de la calle, los coches y las motos parecía que entraban en la habitación, por no hablar de los camiones de limpieza. MAL PARA DESCANSAR.
Response from the Quality Department

Estimado Jon,
Agradecemos sinceramente sus comentarios sobre su estancia en nuestro apartamento en Sevilla. Nos complace saber que encontró el lugar limpio, céntrico y cómodo según lo esperado.


Lamentamos profundamente los inconvenientes experimentados con la falta de un juego de sábanas adicional. De habernos puesto en conocimiento, habríamos acudido a la mayor presteza posible a proporcionarles las mencionadas sabanas.

Tomamos en cuenta sus observaciones y buscaremos maneras de mejorar la insonorización para minimizar las molestias causadas por ruidos externos.

Agradecemos su comprensión y esperamos tener la oportunidad de recibirlo nuevamente en el futuro, brindándole una experiencia mejorada.
Atentamente,
Departamento de Calidad

Laura Batista10
DEC 2023
It was really beautiful and comfortable, close to every touristic points. Amazing!
Response from the Quality Department

Dear Laura,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Kind regards,
Quality Department

carlos garcia Maron9
DEC 2023
Magnificas vacaciones en un apartamento coqueto!!!!!
La ubicación , la Limpieza, lo nuevo que estaba todo el apartamento y la decoración ( muy moderna)
El único fallo que encontramos, el cual ya habíamos leído de otros usuarios, es que las ventanas son viejas y apenas aíslan del ruido, suponemos que cambiar unas ventanas de un edificio antiguo debe ser complicado ( por la estética) pero deberían buscar algo para intentar aislar del frio y el ruido
Response from the Quality Department

Estimado Carlos,
Agradecemos enormemente sus amables comentarios. Nos complace saber que apreciaron la ubicación, la limpieza y la moderna decoración.

Agradecemos sinceramente por compartir su experiencia y por señalar aspectos importantes sobre el aislamiento acústico en nuestro apartamento. Lamentamos cualquier inconveniente que esto haya causado durante su estancia.
Queremos que sepa que estamos tomando sus comentarios muy en serio y que actualmente estamos llevando a cabo investigaciones sobre posibles mejoras en el aislamiento.

Comprendemos la importancia de garantizar un ambiente tranquilo y cómodo para nuestros huéspedes.
Agradecemos su comprensión y paciencia y si bien los edificios históricos a veces presentan desafíos únicos, estamos comprometidos a encontrar maneras de equilibrar la autenticidad con el confort moderno.
Si regresan en el futuro, esperamos tener la oportunidad de ofrecerles una experiencia mejorada.

Atentamente,
Departamento de Calidad

Nikolay Matveev10
DEC 2023
Review without any comments.

Jacobo Gutiérrez10
DEC 2023
Muy buena anfitriona. Excelente trato. Apartamento muy bien ubicado
Response from the Quality Department

Estimado Jacobo,
Valoramos inmensamente sus comentarios positivos y nos complace saber que su estancia fue agradable. Gracias por confiar en nuestros servicios.
Saludos cordiales,
Departamento de Calidad

RAUL VALLE ROSADO6
DEC 2023
Apartamento muy limpio y con todo detalle
El apartamento muy limpio y bien decorado, todo nuevo
Ruido exterior nocturno, o bien ponen doble cristal en ventanas, nos fui difícil conciliar el sueño. La comunidad de vecinos tiene también un problema de olores de aguas residuales que deberían solucionar
Response from the Quality Department

Estimado Raúl,
Gracias por tomarse el tiempo para proporcionar una crítica tan detallada. Sus comentarios son fundamentales en nuestro empeño por ofrecer una hospitalidad superior.

Sin embargo, parece que algunos aspectos no cumplieron sus expectativas, y es por ello que nos gustaría expresar nuestras disculpas más sinceras. Respecto al ruido, pese a que depende mucho de agentes externos como la época del año, trabajaremos para mejorar los sistemas de aislamiento y asegurar una estancia sin ruido a nuestros futuros clientes.

Lamentamos las molestias que le ha ocasionado el olor desagradable durante su estancia. Garantizar un ambiente fresco y acogedor es importante para nosotros, y lamentamos profundamente cualquier molestia que haya experimentado. Estamos abordando activamente este problema para evitar que se repita y para mantener los altos estándares de limpieza que mantenemos. Agradecemos sus comentarios y esperamos proporcionarle una estancia más agradable en su próxima visita.
Saludos cordiales,
Departamento de Calidad

Ibrahima Touré10
NOV 2023
Lovely and cosy apartment, as described. We had a great time in Sevilla. The apartment is well located. I 100% recommend
Response from the Quality Department

Dear Ibrahima,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Kind regards,
Quality Department

Marko Vukušić6
NOV 2023
Good location.
It wasn´t cleaned properly, bed sheets were missing.
Response from the Quality Department

Dear Marko,

Thank you for your feedback and for recognizing the central location of our appartment Conde de Barajas.

We sincerely apologize for the issues you mentioned regarding cleanliness. This does not meet our usual standards of cleanliness and quality, and we assure you that we will take steps to address these issues thoroughly. Guest satisfaction is of the utmost importance to us, and we will work closely with our cleaning team to ensure a more impeccable experience in the future.

Once again, thank you for your feedback and we hope to have the opportunity to host you again in the future, offering you a more satisfactory stay and according to our high standards of quality and cleanliness.

Quality Department.

Gil McKinnon8
OCT 2023
Review without any comments.

Moises Barrientos9
OCT 2023
Recomendable
La tranquilidad, comodidad, el descanso en la noche y lo nuevo de las instalaciones.
Response from the Quality Department

Estimado Castrillon,
Nos gustaría hacerle saber lo agradecidos que estamos por su generoso comentario sobre su estadía en nuestro apartamento. Nos esforzamos por asegurarnos de que cada huésped tenga una experiencia excepcional durante su estancia con nosotros, y su comentario positivo es un testimonio valioso de nuestro trabajo duro. Su opinión es muy importante para nosotros y esperamos tener el placer de servirle nuevamente en el futuro cercano.
Saludos cordiales,
Departamento de Calidad

Marja Ilic -Regelink8
OCT 2023
Heerlijk en gezellig
Het was een heerlijk appartement. Gezellig ingericht en goed geisoleerd tegen de hitte. De lekkere bakker naast t appartement maakte het geheel compleet
Het fornuis ging erg moeizaam aan, dusdanig dat ´t storend was.
Response from the Quality Department

Dear Marja,
We appreciate your feedback and are delighted to hear that you found the apartment lovely and cozy. It´s great to know that you enjoyed the bakery nearby as well.

Regarding the issue with the stove, we apologize for any inconvenience this may have caused. We´ll certainly look into the matter to ensure the stove operates smoothly for future guests. Your input is valuable to us, and we hope to welcome you back in the future for an even more enjoyable stay.

Thank you for choosing our apartment.

Best regards,
Quality Department

Diana M8
OCT 2023
Prime location to have everything easily accessible by foot however keep in mind that because of this the noise level you’re able to hear from the streets is high. During our stay there was also construction happening to the building outside on the upper level of this apartment; something to keep in mind and enquire if that presents an issue for you. The apartment is exactly like the photos, lovely decor/set up and not too small either. Be careful on the rug as one of us got what appeared to be a small splinter of glass on our foot from walking on the rug; one of the glass tops of the tables was missing so I assume it may have broken and may be residue on the rug. Otherwise this apartment is a pretty great location for tourists!
Response from the Quality Department

Dear Diana,
Thank you for sharing your experience. We apologize for any inconvenience caused by the construction noise during your stay; it´s not representative of the usual conditions of our apartment. We´ll certainly look into improving the windows to minimize street noise in the future.

Regarding the glass incident, we appreciate your feedback, and we´re sorry for any inconvenience. We´ll make sure to thoroughly inspect and replace the glass tops on the tables to ensure safety.

Your comfort and satisfaction are important to us, and we´re committed to addressing these issues to enhance the experience for future guests. We appreciate your understanding and hope you enjoyed the other aspects of your stay.
Kind regards,
Quality Department

Emma Jones10
SEP 2023
A stunning flat in the perfect location. Couldn’t have asked for better for our few days in Seville. Hosts were brilliant and attentive too.
Response from the Quality Department

Dear Emma,
We´re genuinely appreciative of your positive review. Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay. Thank you for being a part of our journey and for your kind words.
Kind regards,

Quality Department

Abderrazak Mansar10
SEP 2023
Très bien situé, personnel aimable, je recommande et vivement un prochain séjour ds cet appartement et cette ville
Response from the Quality Department

Dear Mansar,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Kind regards,

Quality Department

Pilar Martinez10
SEP 2023
Muy cómodo
La decoración era genial, la comodidad de tener de todo y sobretodo la ubicación
Pues la verdad estaba todo muy bien excepto el ruido que dejaban pasar las ventanas, al principio pensábamos que las teníamos abiertas porque se escuchaba todo como si tuvieras a la gente en casa
Response from the Quality Department

Querida Pilar,
Lamentamos mucho cualquier inconveniente que hayas experimentado debido al ruido durante tu estancia. Apreciamos que hayas destacado la comodidad, la decoración y la ubicación del apartamento, pero entendemos que el ruido pueda ser una molestia.

Durante la temporada alta turística, es posible que haya un aumento en el ruido debido a la mayor afluencia de personas en la zona. Sin embargo, estamos comprometidos en proporcionar a nuestros huéspedes un ambiente cómodo y tranquilo para su descanso.

Revisaremos las ventanas para asegurarnos de que estén debidamente insonorizadas. Queremos asegurarnos de que futuros huéspedes puedan disfrutar de una estancia sin inconvenientes en nuestro apartamento.

Agradecemos sus comentarios y esperamos que, a pesar de este problema, haya tenido una experiencia agradable en Sevilla y en nuestro alojamiento. Siempre estamos buscando maneras de mejorar, y su comentario es valioso para nosotros.
Saludos cordiales,

Departamento de Calidad

Fernando Arriaza10
SEP 2023
Estancia perfecta
La decoración , la localización y lo completo que era
O yo no sabía cómo funcionaba la vitrocerámica o no iba bien. No podía darle más o menos y si se bloqueaba había que desenchufarla
Response from the Quality Department

Querido Fernando,
Agradecemos su amable comentario y nos complace saber que su estancia en nuestro apartamento fue perfecta. Nos alegra que haya disfrutado de la decoración y de la ubicación céntrica del apartamento.

Lamentamos mucho cualquier inconveniente que haya tenido con la vitrocerámica. Apreciamos que haya compartido esto con nosotros, y revisaremos el funcionamiento de la vitrocerámica para asegurarnos de que todo esté en orden para futuros huéspedes. También tomaremos nota de su comentario para mejorar la comunicación durante el proceso de check-in y proporcionar instrucciones claras sobre el uso de los electrodomésticos.

Esperamos tener la oportunidad de recibirlo nuevamente en el futuro y ofrecerle una experiencia aún más placentera.
Saludos cordiales,

Departamento de Calidad

Hao Long10
AUG 2023
Review without any comments.

Aysha Robinson8
JUN 2023
Welcoming host, who arrived shortly after me. There was a heat wave so waiting outside was a bit uncomfortable. I was glad to see a complimentary cold bold of water in the fridge. She provided lots of recommendations around the city though I didn´t explore as much as expected due to the 110 deg weather. The space is beautiful as pictured and I was very thankful to have a washing machine. The bed is very comfortable though my sleep was interrupted many times due to thin walls and very noisy streets. Ear plugs fixed that.
Response from the Quality Department

Dear Aysha,
Thank you for your thoughtful review. We´re glad you enjoyed the apartment and our recommendations. We apologize for any inconvenience caused by the heat and noise. Your feedback helps us improve, and we hope you had a great time in our city.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Gemma Montero Preciados10
JUN 2023
Review without any comments.

VALENTINA IASEVOLI10
APR 2023
Review without any comments.

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