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Duquesa de Parcent
Apartment

Malaga · Centro

9.1 (21 valuations)


1-4
People

2
Bedrooms

1
Bathroom

80 m2
Surface

About accommodation

Luxurious two-bedroom, one-bathroom apartment in the Soho district of Malaga.

Upon entering, you will be greeted by a spacious living room that integrates with a modern and fully equipped kitchen with all the necessary utensils for its use, all in an open concept design that maximizes space and natural light. The small terrace becomes the ideal place to enjoy under the sky of Malaga.

The first bedroom offers two single beds of 90x200 cm, providing maximum comfort and is equipped with a handy desk for those who need to work or study during their stay. Next, a second bedroom, with a double bed of 150x200 cm. The bathroom, spacious and elegantly equipped, features a modern shower tray.

Located in one of Malaga’s most cosmopolitan areas, this apartment not only offers you a luxury retreat but also the gateway to explore the rich culture, cuisine, and vibrant life of the city. Perfect for an unforgettable stay in the charming city of Malaga.

Air conditioning Split
Heating Split
Services Soap, gel, shampoo, sheets and towels
Pets Not allowed
Cot Available
Terrace Private
Floor 7th Floor
Elevator Available
Fiber internet Free
Television Smart TV
Coffee Maker Capsules
View all equipment

Services

> Check-in in person.
> Customer service.
> Cot and high chair available on request.
> Laundry service on request.

House rules

> Check-in: from 15:00h to 21:00h.
> Check-out: before the 11:00h.
> No parties or events are allowed.
> Smoking is not permitted on the property or in communal areas.
> Reduce noise from 23:00h to 9:00h
> This accommodation does not allow pets.

Additional Information

> Late Check-in: Tickets after 21:00h have an extra charge which must be paid on arrival to the person who will receive you.
From 21:00h to 00:00h: 30€. From 00:00h to 02:00h onwards: 50€.


> VUT/MA/63338
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Apartment’s Rating

9.1 (21 Valuations)

Location
9.6
Quality
9
Cleaning
9.9
Staff
9.5
Facilities
9.5
Recommendable
9.8

We are interested in your opinion


Our Guests’ Opinions

Sascha Lammertz10
SEP 2024
Alles schön und passend. Gab nichts auszusetzen.
Response from the Quality Department

Dear Sascha,

thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.

Quality Department.

Taha Can Bal10
SEP 2024
The location was perfect, right in the heart of the city and within walking distance of all the major attractions. I loved being able to easily explore the city and discover hidden gems. The apartment itself was beautifully decorated and immaculately clean. It felt like a home away from home. The hosts were incredibly welcoming and helpful, providing great tips and recommendations for things to do and places to eat. Overall, I couldn´t have asked for a better experience. Thank you for making my trip to Malaga so memorable!
Response from the Quality Department

Dear Taha,

Thank you so much for taking the time to leave such a wonderful review about your recent stay at our apartment. We´re thrilled to hear that you enjoyed the comfortable and cozy ambiance, and we hope to have the pleasure of hosting you again soon.

Quality Department.

Mediha Sayeeduddin6
SEP 2024
This apartment is beautiful. With a balcony that has a nice view of the ocean, combined with the spaciousness of the place, this apartment was one of our favorites to stay at. However, the service was terrible. Our train timings got changed and ended up arriving to the apartment at 22:00PM. After a long day of travel, all we wanted to do was eat and rest. However, instead we were subjected to an hour long check in and had to pay 30 euros on top of what we already paid. Our passports were scanned, we were forced to sign contracts that were ONLY in Spanish, and when we asked if there was a copy for us, the owner looked shocked and said no. Instead I had to use Google Translate to figure out what we signed. None of terms were explained to us at all. Furthermore, the apartment was not ready for us. We let the host know that we had no clothing line clips, and had very little detergent, and her response was rude. Moreover, the door handle is close to falling off. Love the place, not host
Response from the Quality Department

Dear Mediha,

Thank you for your feedback, and we are pleased to hear that you enjoyed the apartment, particularly the beautiful balcony with the sea view. However, we regret to learn about your dissatisfaction with the service, and we would like to address your concerns.
Firstly, regarding the late check-in fee, as per our company policy, an additional charge applies for check-ins after a certain hour. This information is clearly communicated during the booking process to ensure transparency. We regret that it may have been overlooked at the time of your reservation.
Secondly, concerning the check-in procedures, it is standard in the tourism and hospitality industry for guests to provide identification and sign a contract upon arrival. This protocol ensures compliance with legal regulations and security measures. While the contracts are primarily in Spanish, as per local requirements, we understand the importance of clarity and will make sure to offer a translated version upon request to enhance guest comfort.
In regard to the amenities, we always provide our guests with a welcome pack that includes basic supplies such as detergent. We are sorry if this was insufficient for your needs, and we will work on improving communication with our team to ensure our guests feel supported during their stay.
Finally, we have taken note of your comment about the door handle and have informed our maintenance team to address the issue immediately.
We sincerely appreciate your feedback and will take it into account to improve our services.

Quality Department

Aidan Tighe10
AUG 2024
Spotless with quality furniture & beds. Location perfect. A few hundred metres to the city centre but loads of lovely bars and restaurants beside the apartment. The promenade around the marina just a few hundred metres in the other direction.
Response from the Quality Department

Dear Aidan,

We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.

Quality Department

Inés Zhan6
AUG 2024
La llegada ha sido muy flexible, nos han dejado entrar antes de la hora estipulada. En cuanto a la ubicación, decoración del piso de 10. Unas vistas increíbles y cerca de la playa y restaurantes. Lo malo es que desde el primer momento que entramos por el portal, olía muy fuerte a cloaca y a podrido. En nuestra primera noche, nos encontramos con una cucharacha de tamaño considerable, avisamos en el primer momento a la agencia, para ver si había alguna solución y por lo menos dormir bien la segunda noche, no sirvió de mucho. Y ya el resto del viaje, no fue agradable en el sentido de dormir y descansar. Además la nevera no enfriaba no pudimos comprar nada del super.

ARBI KLILIB8
JUL 2024
8/10
Le professionnalisme de la responsable.
Entrance .
Response from the Quality Department

Dear Arbi,

Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.

Quality Department.

Isabel Ferreira-Martins10
JUL 2024
Très bon séjour, l’emplacement de l’appartement permettait d’être proche à pied de tout le nécessaire (restaurants, magasins d’alimentation, parking..) et du centre historique, ainsi que la promenade maritime. Top !!
Response from the Quality Department

Dear Isabel,

Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment. Your positive comments are truly appreciated and we look forward to welcoming you back soon.

Quality Department

Jeanne Boucher-Noël10
JUN 2024
Nous avons passé un excellent séjour. L’appartement était fidèle à nos attentes. Un très bonne accompagnement de l’hôte
Response from the Quality Department

Dear Jeanne,

We would like to thank you for choosing to stay at our apartment and for sharing your lovely review with us. We are glad to know that you had a fantastic time and that everything was to your satisfaction. Your positive feedback is highly appreciated, and we look forward to your next visit.

Quality Department

Jorge Mendes10
JUN 2024
Num sitio mais calmo mas perto de quase tudo. Com uma varanda boa e uma cozinha vem equipada.
Response from the Quality Department

Dear Jorge,

Thank you for staying with us and for taking the time to share such a lovely review. We hopeyou give us the chance to welcome you again soon.

Nay Chi Myat6
JUN 2024
The place itself is clean, nice and in a convenient location- there is a nearby luggage storage, good restaurant and walkable distance to center. The place feels safe and it’s as per photo and very spacious and quiet at night. However this place is managed by third party agency and it is very difficult to communicate at times and not very flexible like a landlord would be. You have to pay a late check in fee to a place you have already paid for the day which I find it strange because I have never had this with other airbnbs. The check in process itself was inconvenient because of communication issues with agency. There were 3 of us but not enough toilet paper, shower gels and no change of sheets for 5 days. There was bad odour in the entrance hall like a bad drain smell which is very unpleasant to walk past everyday.
Response from the Quality Department

Dear Nay,

Thank you for taking the time to provide feedback on your recent stay. We are pleased to hear that you found the location to be clean, pleasant, and conveniently situated with nearby amenities. Ensuring our guests feel safe and comfortable is a top priority, and we are glad that these aspects of your stay met your expectations.
We acknowledge that the property is managed by an external agency, which indeed offers our guests a special level of service and adds value to their stay. This partnership allows us to provide enhanced support and convenience.
Regarding the late check-in fee, we strive to be transparent in our communication. The confirmation email sent at the time of booking specifies that there is an additional cost for check-in after a certain hour. We apologize if this was not clear and will review our communication to ensure better clarity for future guests.
The amenities provided at the accommodation are part of a welcome pack designed for your initial convenience. Should you require additional items during your stay, guests are responsible for replenishing these themselves.
We are deeply sorry to hear about the unpleasant odor you encountered in the entrance lobby. This is not reflective of the standards we strive to maintain. Please rest assured that we take such issues seriously and will investigate and address this matter promptly to ensure a more pleasant environment.
Once again, we appreciate your valuable feedback as it helps us improve our services. We hope that despite these issues, you were able to enjoy your time in Málaga.

Freek Van Den Kroonenberg10
JUN 2024
Erg goed, erg schoon, een paar dagen voor aankomst kregen we een whats-app bericht met de vraag hoe laat we aan zouden komen. We mochten eerder in het appartement zodat we de koffers alvast kwijt konden. We hebben alleen maar goede woorden voor de accommodatie. Ofwel voor herhaling vatbaar!
Response from the Quality Department

Dear Freek,

Thank you for your thoughtful review. We are delighted to learn that you found our accommodation to be of high quality and impeccably clean. We are pleased that our communication via WhatsApp prior to your arrival was beneficial, and we are glad that our ability to provide early access for luggage storage contributed to a smooth and enjoyable arrival experience for you. Your positive feedback is greatly appreciated, and we would be honored to welcome you back in the future.

Alexandra Flynn10
JUN 2024
We had a wonderful stay in this pristine apartment, which is within easy walking distance of the old town. There were some lovely tapas places nearby, and a good supermarket. The neighbourhood felt safe and the street was quiet despite being close to the centre. The apartment itself is great, with super air conditioning and a powerful shower. Rocio met us at the apartment for a very smooth and friendly check in and gave us some great local recommendations. We also appreciated the cleaning of the apartment mid way through our stay. Check out was easy, just confirming to Rocio when we would be leaving. We would not hesitiate to stay again when we return to Malaga!
Response from the Quality Department

Dear Alexandra,

Thank you for choosing to stay at our apartment, and for taking the time to share your positive feedback. We´re thrilled to hear that you enjoyed the comfort, cleanliness, and amenities, and we´re grateful for your kind words about our friendly and accommodating staff. We hope to have the pleasure of welcoming you back soon.

Selin Lumi10
MAY 2024
Wir hatten einen tollen Aufenthalt in der Wohnung. Die Wohnung ist sehr gut gelegen und trotzdem ruhig. Es war alles sehr sauber und wir wurden sehr freundlich Empfangen. Auch als wir uns versehentlich ausgeschlossen haben wurde uns trotz später Stunde sehr schnell und sehr freundlich geholfen. Ich kann die Unterkunft zu 100 Prozent empfehlen und bedanke mich für den schönen Aufenthalt.
Response from the Quality Department

Dear Selin,

Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.

Ignacio Diaz De Lezcano8
MAY 2024
Cumplió con las expectativas, todo acorde a lo esperado. Personalmente prefiero los check in a través de app u otros sistemas sin mediar un comercial. Me resulta siempre más cómodo, en cualquier caso ha estado todo correcto.
Response from the Quality Department

Estimado Ignacio:

Gracias por compartir sus comentarios sobre su reciente estancia. Nos alegra saber que el apartamento cumplió con sus expectativas y que todo estuvo acorde a lo esperado.
Entendemos que algunos huéspedes prefieren realizar el check-in a través de aplicaciones u otros sistemas sin interacción personal. Sin embargo, al ser un apartamento de lujo, nuestro objetivo es ofrecer un servicio excepcional. Por ello, nuestro personal se dedica a recibir a los huéspedes personalmente, mostrarles el apartamento y responder cualquier duda que puedan tener para asegurar que su estancia sea lo más cómoda y placentera posible.
Agradecemos su comprensión y tomamos en cuenta su preferencia para futuros alojamientos. Esperamos tener la oportunidad de recibirle nuevamente y ofrecerle una experiencia aún mejor.

Meri Matomaa10
MAY 2024
Review without any comments.

Meri Matomaa10
MAY 2024
Review without any comments.

Wayne Berry10
MAY 2024
Great apartment and great location for our requirements. Very clean and comfortable. Highly recommended this apartment. I hope to stay there again soon.
Response from the Quality Department

Dear Wayne,

We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.

Simone Zoncada10
APR 2024
Very nice and complete house, just a few steps from the center. Downstairs there are all the services you need, The beach can be reached in 15 minutes of walk.
Response from the Quality Department

Dear Simone,

Thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon.

Taavo Vainomaa10
APR 2024
good location, great host, nice place
Response from the Quality Department

Dear Tavoo,

Thank you for this review of your stay. We are thrilled that you found everything to make your stay a special one.

Pastora Ibáñez8
APR 2024
Piso maravilloso, muy luminoso, magníficamente decorado, a estrenar, limpísimo, espléndida ubicación, el único "pero" es que se sentía mal olor a alcantarilla tanto en el portal del edificio como en el apartamento. El primer día lo sentimos mucho, el segundo bastante menos, no sabemos si será un tema puntual o permanente, aún así, lo recomendamos por las ventajas citadas y porque el segundo día sólo se sentía un poco.
Response from the Quality Department

Estimada Pastora:

Agradecemos sinceramente sus amables palabras sobre nuestra propiedad. Lamentamos profundamente los inconvenientes experimentados durante su estancia. Tomamos sus observaciones con la seriedad que merecen para mejorar continuamente. Gracias por elegirnos; su satisfacción es nuestra prioridad.

Jingxi Huang10
APR 2024
房间很好 离老城区很近 周围很安静 不过人多的时候洗澡的热水需要等待
Response from the Quality Department

Dear Jingxi,

Thank you for your kind review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team and is important for us to improve. It is our pleasure to serve guests like you, and we await your return in the future.