This beautiful two bedroom apartment is located on the third floor of a beautiful building located on Marin Garcia street, the most central and quoted area of Malaga.
Entering through the main door we find a diaphanous area composed of a beautiful living room, superbly decorated with every detail, and exterior. The living room has a double sofa bed, which gives the apartment a capacity of up to 6 people. In the other part of the room we have the dining room, with a table for 6 people. Continuing through the dining room we reach the kitchen, independent and fully equipped with everything you need.
View on the map
The operator of this accommodation is obligated to provide, alongside the accommodation service, the following services:
• Reception and luggage custody service. Monday to Friday from 10:00h. to 15:00h. Included in the price.
• Weekly periodic cleaning and change of bed and bath linens, mandatory for stays longer than 6 nights. Included in the price.
*Possibility of daily periodic cleaning apart. Ask for price.
Marin Garcia III Apartment
from to
Decor Comfy beds Great position
Nothing
Response from the Quality Department
Dear Barbara, Thank you so much for your wonderful feedback! We’re happy to hear that your family enjoyed the apartment and its great location. It’s also fantastic to know that Denise made your stay even more enjoyable with her flexibility and kindness. We look forward to welcoming you back to Málaga in the future!
Response from the Quality Department
Dear Michael,
thank you so much for your kind words! We are delighted to hear that you enjoyed your stay in the apartment and that the location was so convenient for you.
It’s wonderful to know that our host was attentive and that the apartment met your expectations.
Málaga is indeed a vibrant and charming city, and we’re glad you had the chance to experience it.
We would be thrilled to welcome you back in the future.
Thank you once again!
Quality Department
Response from the Quality Department
Dear Michael,
We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.
Quality Department.
La ubicación
Las imágenes no corresponden a la realidad. .
Response from the Quality Department
Estimada María José,
Le agradecemos mucho sus comentarios. Nos alegra saber que ha valorado nuestra ubicación, la cual consideramos uno de los puntos fuertes de nuestro alojamiento.
Lamentamos sinceramente que las imágenes no hayan cumplido con sus expectativas. Nos esforzamos por ser lo más transparentes posibles al brindar información sobre nuestros alojamientos, proporcionando descripciones detalladas y fotografías que reflejan fielmente los espacios. No obstante, tomaremos en cuenta sus observaciones para revisar y mejorar, si es necesario, la presentación visual de nuestro alojamiento.
Gracias nuevamente por sus comentarios. Esperamos volver a recibirles en un futuro.
Departamento de Calidad.
Location was excellent; right in the heart of old town with excellent restaurants 20 metres down the street. It was so easy to get to the beach, the fort, the historic sights and shops. The hosts were excellent and communicated regularly with us prior to arrival. There are lockers close by; handy for luggage.
Just to flag that, as the streets are pedestrianised, you have to walk about 80 metres from taxi to apartment. It was no problem for us.
Response from the Quality Department
Dear Catherine,
Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.
Quality Department.
La ubicación, la decoración , la cocina bien equipada todo muy correcto. Las indicaciones y recomendaciones que nos dio la anfitriona para comer y que podíamos hacer or los alrededores.
Algún que otro desperfecto en la duche y el techo del baño y también en el parquet de el salón comedor pero nada importante.
Response from the Quality Department
Estimada Rebeca,
Agradecemos sus comentarios detallados y valoramos su opinión. Lamentamos cualquier inconveniente que haya experimentado durante su estancia. Queremos que sepa que tomamos en serio sus sugerencias y trabajaremos duro para asegurarnos de que su próxima visita sea aún mejor.
Departamento de Calidad.
Response from the Quality Department
Estimado Javier:
Le agradecemos el tiempo dedicado para compartir con nosotros su experiencia en nuestro apartamento. Saber que hemos sido capaces de ofrecerle una buena estancia nos llena de orgullo. Esperamos tener la oportunidad de volver a recibirle muy pronto.
Departamento de Calidad.
Response from the Quality Department
Estimado Mario:
Le damos las gracias por esta maravillosa opinión. Ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.
Departamento de Calidad
Essendo centrale si udiva lo schiamazzo dei locali sottostanti.
Response from the Quality Department
Dear Franco,
Thank you for your valuable feedback. We´re pleased to hear that you found the location convenient and the beds comfortable, and that the air conditioning met your expectations.
As you mentioned, being centrally located in the heart of the city does come with the vibrant atmosphere of nearby establishments. We understand that this may sometimes lead to noise, and we appreciate your understanding.
Thank you once again for staying with us. We hope to welcome you back soon.
Quality Department.
Gutes, sauberes Appartement, bequeme Betten. Die Lage ist sehr zentral und man erreicht fußläufig die meisten Sehenswürdigkeiten. Die Wohnung ist sehr zentral mitten in der Stadt und trotzdem ruhig.
Response from the Quality Department
Dear Vladimir,
We´re so grateful for your kind words about your recent stay at our apartment. We´re thrilled that you enjoyed the convenient location and the lovely atmosphere. Thank you for choosing us for your stay, and we look forward to welcoming you back soon.
Quality Department.
The apartment was basic and clean. Two good sized rooms with really comfortable beds. Fantastic location and a 15 mins walk to the beach. Really responsive staff.
1. No dishwasher in the kitchen. 2. I did not check which exact apartment would be ours, we got a more basic one than what I thought I had booked, was underwhelmed.
Response from the Quality Department
Dear Gayatri,
Thank you for your kind words about the apartment´s cleanliness, comfort, and excellent location. We are pleased to hear that you found our staff responsive and that you enjoyed your stay overall.
We would like to take this opportunity to address your concerns. In the confirmation email sent to all guests, we provide detailed information about the amenities and features of each apartment to ensure that our guests can make an informed decision when booking. Additionally, we offer a wide range of apartments, allowing guests to choose the one that best suits their preferences and expectations.
We apologize if the apartment you received did not meet your expectations, and we encourage you to reach out to us in the future so we can assist you in selecting the apartment that best aligns with your needs.
Thank you again for your feedback.
Quality Department.
Tolle Lage, die Wohnung ist sehr zentral und trotzdem ruhig! Insgesamt sehr guter Service Wir empfehlen diese Wohnung auf jedenfall. Bis zum nächsten Mal :)
Response from the Quality Department
Dear Ihssane,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Quality Department.
Wszystko
Response from the Quality Department
Dear Anna,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.
Quality Department.
Response from the Quality Department
Dear Gregori,
Thank you for choosing us and for writing this review.
Quality Department
Es complicado dejar el coche bien aparcado para dejar las maletas pero con el parking camas nos apañamos.
Response from the Quality Department
Estimado Saul:
Le agradecemos sus palabras hacia nuestro apartamento. Nos alegramos enormemente de que disfrutara de su estancia y esperamos nos dé la oportunidad de volver a servirle pronto.
Departamento de Calidad.
Response from the Quality Department
Dear Rotatori,
We are delighted to receive your feedback and to know that you had a wonderful holiday in Málaga. It gives us immense pleasure to hear that our apartment contributed to your positive experience. Thank you for your review, and we look forward to the opportunity of hosting you again soon.
Quality Department.
Response from the Quality Department
Dear Finn,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Response from the Quality Department
Estimado Emilio:
Muchas gracias por su positiva reseña de su reciente estancia en nuestro apartamento. Nos alegra saber que disfrutó de su tiempo aquí y que nuestro equipo le proporcionó un servicio excepcional. Esperamos tener la oportunidad de darle la bienvenida de nuevo en su próxima visita a la ciudad.
Response from the Quality Department
Estimado Emilio:
Muchas gracias por su positiva reseña de su reciente estancia en nuestro apartamento. Nos alegra saber que disfrutó de su tiempo aquí y que nuestro equipo le proporcionó un servicio excepcional. Esperamos tener la oportunidad de darle la bienvenida de nuevo en su próxima visita a la ciudad.
Response from the Quality Department
Dear Mahdi,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.
Apartamentul prezintă un grad de uzură și deteriorare avansată. Baia este foarte mică și este disconfortant atunci când se cazează 4 persoane. Ușa de la cabina de duș era defectă și a fost reparată la cererea noastră. Am solicitat să ne fie schimbate prosoapele măcar o dată (având în vedere că am stat aici 8 nopți) dar nu au binevoit să dea curs solicitării. Am primit la început 4 capsule de cafea și după aceea nimic. Am fost 4 persoane cazate aici, pentru 8 nopți și am primit 4 suluri foarte mici de hârtie igienica. Atunci când ceri o sumă bunicică clienților, trebuie să le și oferi ceva în schimb!!!
Apartamentul prezintă un grad de uzură și deteriorare avansată. Baia este foarte mică și este disconfortant atunci când se cazează 4 persoane. Ușa de la cabina de duș era defectă și a fost reparată la cererea noastră. Am solicitat să ne fie schimbate prosoapele măcar o dată (având în vedere că am stat aici 8 nopți) dar nu au binevoit să dea curs solicitării. Am primit la început 4 capsule de cafea și după aceea nimic. Am fost 4 persoane cazate aici, pentru 8 nopți și am primit 4 suluri foarte mici de hârtie igienica. Atunci când ceri o sumă bunicică clienților, trebuie să le și oferi ceva în schimb!!!
Response from the Quality Department
Dear Costel,
Thank you for your detailed feedback. We are pleased to hear that our team was able to promptly address and repair the issue with the shower stall door. Ensuring that our guests have a comfortable and pleasant stay is our top priority.
We sincerely apologize for the inconvenience regarding the towel exchange. For long stays, it is our standard practice to provide a change of towels and bed linens, and we regret that this was not adequately communicated or executed during your stay. We will review our procedures to prevent such oversights in the future.
Regarding the amenities, we provide a welcome package that includes items such as coffee capsules and toilet paper. These are intended as a complimentary start to your stay, and guests are expected to replenish them as needed. We will ensure that this information is more clearly communicated to our guests going forward.
We appreciate your feedback as it helps us improve our services. We hope to have the opportunity to welcome you back and provide a better experience in the future.
Quality Department.
Response from the Quality Department
Estimada M. Antonia:
Nos alegra mucho saber que disfrutaron su estancia en nuestro apartamento. Nos esforzamos constantemente para mejorar la calidad de nuestro alojamiento y servicios, y es realmente reconfortante saber que lo estamos logrando. Esperamos darle la bienvenida de nuevo muy pronto.
De doucedeur
Response from the Quality Department
Dear Erwin,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.
Quality Department.
Qualche piccolo danno non riparato ma niente di significativo
Response from the Quality Department
Dear Cristina,
First and foremost, we would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.
Quality Department.
Response from the Quality Department
Estimada Andrea,
Queremos expresar nuestro sincero agradecimiento por su positiva reseña. Nos llena de satisfacción saber que su experiencia fue satisfactoria y que pudimos contribuir a su estancia. Esperamos tener el placer de recibirlo/a nuevamente en el futuro y seguir siendo parte de sus viajes.
Lo mejor fue la localización y el apartamento en sí.
Estuvo todo muy bien, quizás retrasaría la hora de salida teniendo en cuenta que entramos tarde.
Response from the Quality Department
Estimada Rodriguez, Agradecemos sinceramente sus amables comentarios sobre nuestro apartamento en el centro de Málaga. Nos complace saber que la ubicación y las características del apartamento fueron puntos destacados durante su estancia. Tomamos nota de su sugerencia con respecto a la hora de salida y la consideraremos cuidadosamente para mejorar la experiencia de nuestros huéspedes en el futuro. Su preferencia es muy valiosa para nosotros, y esperamos tener el honor de recibirle nuevamente en nuestras instalaciones.
Departamento de Calidad
Wspaniała lokalizacja, ciche mieszkanie, wygodne łóżka.
Response from the Quality Department
Dear guest,
Thank you for sharing your positive experience with us. We´re delighted to hear that Denis provided you with a very nice welcome.
It´s wonderful to know that you enjoyed the great location, quiet atmosphere, and comfortable beds in the apartment. If there´s anything else we can do to enhance your experience or if you have further recommendations, please feel free to let us know. We appreciate your feedback and hope to have the opportunity to welcome you again in the future.
Quality Department
Response from the Quality Department
Estimada María Jose:
Agradecemos sinceramente sus comentarios positivos sobre su estancia en nuestro apartamento. Nos alegra saber que quedaron contentas con el trato de Agüeda, así como con la ubicación y la limpieza del apartamento. Tomaremos en consideración su feedback sobre el sofá cama del salón y evaluaremos la posibilidad de realizar mejoras. Valoramos su opinión y esperamos recibirlos nuevamente en el futuro.
Departamento de Calidad.
Un peu bruyant la nuit
Response from the Quality Department
Dear Véronique,
Thank you for taking the time to share your feedback. We´re glad to hear that you found the accommodation spacious and clean. It´s wonderful to know that the person present for the key delivery was friendly and welcoming.
We understand your concern about the punctual noise at night, and we apologize for any inconvenience this may have caused. Guest comfort is important to us, and we appreciate your feedback. Please note that our team is always ready to assist our guests during their stay with any concerns.
Thank you for choosing to stay with us, and we hope to have the opportunity to host you again.
Quality Department
Nice location Beds are very comfortable
Floor is in super bad condition. Cant walk without your shoes on if you dont want to hurt your feet. Should have been replaced years ago. Same thing with the chairs. Small bathroom.
Response from the Quality Department
Dear Guest,
Thank you for sharing your feedback with us. We´re pleased to hear that you appreciated the nice location and found the beds very comfortable during your stay.
We sincerely apologize for any inconvenience caused. We would have greatly appreciated if you had brought this to our attention during your stay, allowing us the opportunity to take immediate action. However, we want to assure you that your feedback is taken seriously. A comprehensive renovation of the apartment will be undertaken to prevent similar situations in the future and ensure a pleasant stay for all our guests.
Your comfort is of utmost importance to us, and we sincerely hope to have the pleasure of welcoming you again to showcase the improvements.
Quality department
AC in the living room does not work.
Response from the Quality Department
Dear Ali Al Saadi,
Thank you for your positive comments about the apartment. We sincerely apologize for the issue with the AC in the living room. Our team is always ready to assist with these occasional inconveniences during stays. Please know that we are committed to maintaining the perfect condition of our apartments, and we appreciate your understanding. If there´s anything else we can do or if you have more suggestions, please let us know. We value your feedback and hope to have the chance to host you again.
Quality Department
The location was fantastic - could walk everywhere through the cute Old Town. Parking wasn’t too far away (about 170 metres) so good for day trips. Gemma who welcomed us was amazing and flexible (we had a little internet issue during the day that made it difficult to communicate) and went the extra mile in welcoming us to this beautiful city. The olive oil sachets were much appreciated!
Response from the Quality Department
Dear Mal, Thank you for sharing your wonderful experience at our beautiful apartment in the heart of Malaga. We are thrilled to learn that you enjoyed the fantastic location. It´s delightful to hear that Gemma´s warm welcome and flexibility made a positive impact on your stay. We understand that clear communication is essential, and we appreciate your patience with any internet issues. Your satisfaction is of utmost importance to us, and we look forward to the pleasure of hosting you again in the future.
Quality Department
Bellissimo e nuovo appartamento in pieno centro a Malaga. Posizione centralissima (in una laterale della via principale della città) ma comunque molto silenziosa, e vicina a un parcheggio sotterraneo (a pagamento ma molto comodo). Due camere matrimoniali grandi e dotate di ogni comfort. I proprietari sono stati gentili e ci hanno fornito prima dell’arrivo informazioni sul parcheggio; inoltre, ci hanno lasciato caffè per fare colazione, molto apprezzato. Appartamento ideale per due coppie o per una famiglia!
Response from the Quality Department
Dear Chiara,
Thank you so much for your words regarding our apartment in the heart of Malaga. We are pleased to know that you found the bedrooms well-equipped, offering every necessary comfort. It´s delightful to have been able to provide you with helpful parking information. We hope to welcome you again in the future, providing you with another pleasant experience in the wonderful city of Malaga.
Quality Department
Response from the Quality Department
Dear Amanda, Thank you for sharing your feedback. We´re delighted to hear that you found the accommodation very comfortable and centrally located. Providing a comfortable and convenient experience for our guests is our priority, and we´re pleased that we met your expectations. Thank you for choosing our accommodation, and we look forward to welcoming you back in the future.
Quality Department
Response from the Quality Department
Dear Sophie, Thank you for your positive feedback. We´re delighted to hear that you found our apartment spacious, clean, and recently renovated. Providing a comfortable and updated space for our guests is a top priority, and we´re pleased to know that it contributed to your positive experience. We appreciate your choosing us and look forward to hosting you again in the future.
Quality Department
Position spot on. Comfortable. All you need in the apartment. Greet/meet with ladies on arrival was excellent.
Response from the Quality Department
Dear Alison,
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our central location to be spot on, and that the apartment provided the comfort and amenities you needed. It´s wonderful to know that the greeting and meeting with our team upon arrival met your expectations. We look forward to welcoming you back on your next visit and providing you with another enjoyable stay.
Quality Department
Location perfect very comfortable clean good beds ..host very helpful .
Would have loved choice of late checkout or somwhere to store luggage as had late flight home.
Response from the Quality Department
Dear Rebecca, Thank you for sharing your positive feedback. Your appreciation for the cleanliness, comfort, and the assistance from our host is truly valued. We understand your preference for a late checkout or luggage storage option, and we appreciate your suggestion. Guest feedback is important to us, and we will certainly consider ways to enhance our services in the future.
Thank you for choosing to stay with us, and we hope to welcome you back on your future travels.
Quality Department
Que se demoraran tanto a contestar de la posibilidad de dejar maletas. Aunque hemos preguntado varias veces recién nos contestaron al ultimo dia casi sobre la hora de salir
Response from the Quality Department
Estimada Luciana,
Gracias por compartir su experiencia con nosotros. Nos alegra saber que la ubicación y el servicio de limpieza cumplieron con sus expectativas, pudiendo disfrutar de una estancia placentera.
En cuanto al equipaje, nos gustaría aclarar que, dado que no tenemos una recepción física, no podemos ofrecer servicios de almacenamiento de equipaje. La tardanza en dicha respuesta sobre la posibilidad de dejar maletas se basó en que necesitábamos confirmar si teníamos alguna reserva para el día de su salida, para poder ofrecerles una ampliación del check out, pero lamentablemente en su caso no fue posible, ya que teníamos que preparar el apartamento para los siguientes huéspedes. En estos situaciones solemos recomendar siempre opciones de taquillas cercanas para que los huéspedes puedan guardar sus maletas antes del check-in o después del check-out. Lamentamos cualquier inconveniente que esto haya causado durante su estancia.
Departamento de Calidad.
Baño muy pequeño ,poca flexibilidad en la hora de entrada y la salida.
Response from the Quality Department
Estimado Jose Manuel,
Agradecemos sinceramente su reseña y su elección de hospedarse en nuestro alojamiento. Nos alegra saber que encontró que la ubicación, el estado general del alojamiento, la comodidad de las camas y la limpieza fueron satisfactorios durante su estancia.
Lamentamos escuchar que el baño le pareció pequeño, y entendemos que esto puede ser un factor importante en la comodidad del alojamiento. Apreciamos su feedback y lo tendremos en cuenta en nuestros esfuerzos por mejorar.
Respecto a la flexibilidad en la hora de entrada y salida, lamentablemente, debido a la necesidad de realizar una limpieza completa del apartamento para recibir a los siguientes huéspedes, no siempre podemos acomodar solicitudes de check-in temprano o check-out tardío. Esto nos permite garantizar la limpieza y el estado óptimo del alojamiento para todos nuestros huéspedes. Esperamos que esta política no haya causado mayores inconvenientes durante su estadía.
Agradecemos sus comentarios, ya que nos ayudan a mejorar nuestros servicios. Esperamos que considere volver a alojarse con nosotros en el futuro.
Departamento de Calidad.
Niets! Omdat we ook nog wat van de omgeving wilden zien (Alhambra, Ronda, Fragiliana en Nerja) hadden we voor de hele week een auto gehuurd. De parkeerkosten in de dichtstbijzijnde parkeergarage (Camas) waren wel erg hoog. Maar dat is de prijs die je betaalt voor de beleving van de stad!
Response from the Quality Department
Dear Eddy, We are delighted to hear that you had a wonderful experience in our apartment in the heart of Malaga. Our prime location offers an extraordinary opportunity to immerse yourself in the city´s vibrant atmosphere. We appreciate your recommendation and your description of the convenience of fresh bakery products and a nearby mini-market. Exploring the authentic shops, bars, and restaurants within easy reach adds to the allure of the area. Thank you for sharing your experience, and we look forward to welcoming you back in the future.
Quality Department
Quedamos satisfechos de la atención de los anfitriones y del alojamiento.
Response from the Quality Department
Estimado Eduardo, Estamos profundamente agradecidos por su reseña y por reconocer la dedicación de nuestro personal. Saber que tuvo una experiencia tan positiva con nuestro equipo y que contribuyó significativamente a su disfrute es muy alentador para todos nosotros. Sus amables palabras y su aprecio sirven como un gran motivador para que nuestro equipo continúe esforzándose por la excelencia en la satisfacción del huésped. Anticipamos con entusiasmo la oportunidad de alojarle nuevamente en el futuro.
Departamento de Calidad
No había lugar para las maletas. Las sillas deterioradas.
Response from the Quality Department
Estimada María:
Agradecemos sinceramente sus comentarios sobre su estancia. Nos alegramos que la ubicación haya sido de su agrado.
Por otro lado, debido a la ausencia de una recepción física y el tener que preparar el apartamento para el siguiente huésped, nos limita la posibilidad de almacenaje de equipaje, sin embargo, nuestro equipo de atención al cliente está siempre disponible para recomendar las consignas más convenientes para cada huésped según el caso.
En cuanto a las sillas deterioradas, lamentamos mucho la incomodidad que esto haya causado. Estamos comprometidos a mantener el apartamento en las mejores condiciones y hemos tomado nota de esta situación para realizar las reparaciones necesarias.
Valoramos enormemente sus comentarios, ya que nos ayudan a mejorar la experiencia de nuestros huéspedes. Lamentamos cualquier inconveniente y estamos comprometidos a implementar mejoras según sea necesario. Esperamos tener la oportunidad de recibirle nuevamente y ofrecerle una experiencia mejorada.
Departamento de Calidad.
Great part of the old town with everything at your door step. Everything was functional, clean and spacious! No complaints at all. Obviously, there will be some noise (it’s Spain) but we found closing the window and putting on the air conditioner perfect for us.
Nothing to dislike.
Response from the Quality Department
Dear Dennis, Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Quality Department
La ubicación.
Solo había un baño y era bastante pequeño, para 5 personas hubiéramos necesitado 2 baños.
Response from the Quality Department
Estimada Carla, Le agradecemos sus comentarios sobre su reciente estancia con nosotros. Nos alegra que la ubicación y las comodidades del apartamento hayan estado a la altura y esperamos esto haya favorecido a tener una maravillosa estancia. Por otro lado, respecto al cuarto de baño, uno de nuestros principales objetivo es ser siempre transparentes con nuestros clientes, por lo que las fotos y características del inmueble pueden consultarse en nuestra página web antes y después de la realización de cualquier reserva, intentando así evitar cualquier, en la medida de lo posible, cualquier malentendido al respecto. Valoramos su retroalimentación puesto que es la clave para mejorar nuestros servicios. Esperamos tener la oportunidad de hospedarle de nuevo, y poder ofrecerle una experiencia mucho más memorable.
Departamento de Calidad.
El departamento bellísimo y super cómodo. Todo se notaba bastante nuevo y bien cuidado. El edificio tenia ascensor, lo cual nos permitió subir sin inconvenientes nuestro equipaje. Su ubicación excelente, los lugares gastronómicos y comerciales super cerca, como también atracciones y acceso al transporte publico.
Response from the Quality Department
Estimada Sara, Les extendemos nuestro sincero agradecimiento por sus apreciaciones respecto a nuestro alojamiento. Nos complace que hayan valorado la funcionalidad, la estratégica ubicación y el estado impecable de las instalaciones. Sería un privilegio volver a acogerles en un futuro. Reciban un saludo cordial y esperamos tener la oportunidad de hospedarles de nuevo.
Departamento de Calidad
Location - property is at the centre and accessible to everything..very near to the market , just steps away to calle larios …
Response from the Quality Department
Dear Annabell, Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Quality Department
No Smart TV hardly a deal breaker I know but just expect it these days . Maybe time to give the AC units a good clean inside
Response from the Quality Department
Dear Mark Patton, Thank you for sharing your experience with us. We sincerely apologize for any inconvenience you may have encountered during your stay. Your feedback is crucial for us to refine our services. We truly appreciate your understanding and constructive remarks.
Jose L.H. Campos
Quality Department Manager
La ubicación era perfecta, justo al centro de todo, nos permitió llegar fácilmente a todos los lugares que queríamos conocer.
Estacionar era difícil ya que los que habían cerca, por la zona en cuestión, se llenaban rápido pero en general pudimos sobrellevar esto y que no influyera mayormente en nuestra experiencia.
Response from the Quality Department
Estimado Carlos, Nos gustaría expresar nuestro sincero agradecimiento por elegir nuestro apartamento como su alojamiento. Nos complace saber que nuestra ubicación céntrica cumplió con sus necesidades. Estar situados en el corazón de Cádiz es una de nuestras mayores ventajas, y nos alegra que haya mejorado su experiencia, a pesar de la dificultad que experimentó con el estacionamiento. Esperamos recibirle nuevamente en el futuro y brindarle otra estancia memorable.
Departamento de Calidad
The apartment was very nice, it was located in quiet a location, although with a Bar below, there was respect towards people and the bar closed after a certain hour. From my past experiences in other apartments, this one had a lot of accommodations. Also Near the main shopping avenue were it was full during the night.
One comment from my side I noticed that the building Water pump was always kicking in during the night, maintenance is needed and the AC vents are very dirty all 3 AC need urgent cleaning ASAP. Overall all problems that can be solved within an afternoon.
Response from the Quality Department
Dear Pedro, Thank you for sharing your experience with us. We sincerely apologize for any inconvenience you may have encountered during your stay. Your feedback is crucial for us to refine our services. We truly appreciate your understanding and constructive remarks.
Jose L.H. Campos
Quality Department Manager
El único aspecto negativo es que el baño es pequeño y puede resultar incómodo si se alojan 4 personas en el apartamento.
Response from the Quality Department
Estimado Carlos, Agradecemos sinceramente sus comentarios y sugerencias, y lamentamos cualquier inconveniente que haya experimentado. Nos gustaría asegurarnos de que sepa que tomamos en serio cualquier feedback de nuestros huéspedes. Esperamos tener la oportunidad de mostrarles nuestra mejora en su próxima estadía.
Jose L.H. Campos
Director de Calidad
Ubicación perfecta, el apartamento estaba muy limpio, las camas eran muy cómodas y no le faltaba ningún detalle.
Response from the Quality Department
Estimada Alba, Apreciamos enormemente su reseña positiva y el impacto favorable que tiene en nuestro equipo. Su satisfacción es nuestra mayor recompensa y nos impulsa a mantener nuestro compromiso con la excelencia en el servicio. Si en algún momento decide emprender un nuevo viaje, sería un honor recibirle nuevamente. Sus comentarios nos inspiran a seguir brindando experiencias inolvidables. Le agradecemos compartir su satisfacción con nosotros y por habernos elegido como su opción de alojamiento.
Departamento de Calidad
Uns hat alles gefallen.
Response from the Quality Department
Dear Christa. We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Jose L.H. Campos. Quality Department Manager.
Posizione centrale, appartamento pulitissimo, curato con stile e gusto in ogni particolare e veramente accogliente. Cucina ampia (separata dal living), saloncino e ambiente pranzo... tutto molto vivibile e gradevole. Proprietaria veramente gentile, accogliente e attenta a tutti; disponibile a venire incontro alle eventuali esigenze, e a dare indicazioni sulla città. Assolutamente da consigliare.
L´appartamento è dotato di un solo bagno e non ha il bidet. E´ perfetto per un gruppo di quattro persone; mentre per una famiglia di sei è necessario usare un divano letto in salone, non particolarmente comodo per chi non è capace di un minimo di adattamento.
Response from the Quality Department
Dear Andrea, We wanted to take a moment to express our heartfelt gratitude for selecting our apartment for your recent stay. Your recognition of our staff´s service is truly appreciated. They are dedicated to providing the highest level of service and creating a memorable experience for each guest. We are honored to have hosted you, and we eagerly await the opportunity to serve you again. Please do not hesitate to reach out if there is anything we can do to make your future visits even more enjoyable.
Jose L.H. Campos
Quality Department Manager
Quizás hubiéramos necesitado 2 baños, pero no es problema del alojamiento, lo sabíamos de antemano.
Response from the Quality Department
Estimada Laura. Apreciamos enormemente su crítica positiva y considerada. Es gratificante saber que disfrutó de su estancia. Sus observaciones nos inspiran a seguir brindando un servicio excepcional.
Jose L.H. Campos Director de Calidad.
Response from the Quality Department
Dear Pamela Buszka,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Rachid,
thank you for your kind words about your stay at our apartment. It´s truly rewarding to know that our attention to detail and outstanding service helped make your experience a memorable one. We look forward to welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Location was excellent. The decor was nice. Beds good.
Bathroom small. Sofa and carpet could use a refresh.
Response from the Quality Department
Dear Christel,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review and we look forward to serving you again in the future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Helen,
We greatly appreciate the time you have taken out of your day to rate your stay with us with such a wonderful review. Thank you for choosing our apartment for your stay in Malaga. We will be delighted to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimado Héctor:
Aunque lamentamos leer su desilusión con el apartamento, agradecemos el tiempo para escribir una reseña sobre la misma. Parece que algunos aspectos no han estado a la altura de sus expectativas y nos gustaría aprovechar esta oportunidad para aclarar algunos aspectos:
Tanto en el anuncio previo a realizar la reserva como en nuestra toma de contacto tras la misma, informamos de que se tendrá que mostrar una tarjeta al realizar el registro de entrada y que nos guardamos el derecho, siempre informándoles de antemano, de cargar el importe mencionado en el mensaje a modo de fianza. En ningún momento se solicita fianza infinita o ilimitada y siempre actuamos dentro de la legalidad vigente. Nos tomamos muy en serio la privacidad y protección de datos de nuestros clientes, por lo que cumplimos toda la normativa vigente dentro de la Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales. Asimismo, nuestra empresa cuenta con el certificado de cumplimiento PCI-DSS de seguridad que garantiza la eliminación de los datos de la tarjeta de nuestros clientes dos días después de la fecha de finalización de la estancia.
Por otro lado, nos sorprende que sugiera que nuestro equipo no hiciera nada para ayudarle con el agua caliente, ya que fuimos personalmente en repetidas ocasiones durante los dos días que duró su estancia en el alojamiento con un técnico para identificar el problema. Tras estudiarlo, como le explicaron, no existía problema; solo se había consumido toda el agua caliente y el termo eléctrico necesitaba un tiempo prudencial para calentar más agua.
Nos entristece que tras los esfuerzos y toda la atención personalizada nos puntúe con tan baja nota. Nos esforzamos para ofrecer servicios de calidad a todos nuestros huéspedes.
Gracias nuevamente por su visita y críticas constructivas, nuestro objetivo principal es que asegurar a nuestros huéspedes se sientan cómodos y disfruten plenamente de sus visitas. Estamos ansiosos por tener la oportunidad de recuperar su confianza.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Helene,
We are sorry that upon your arrival there was a confusion with the cleaning. However, once this issue was sorted we are happy that everything went well. Thank you for reviewing us. We will be delighted to welcome you back again soon.
Jose L.H. Campos
Quality Department Manager
Sofá cama un poco incómodo. Poco papel higiénico.
Response from the Quality Department
Estimada Marta:
Apreciamos enormemente el tiempo dedicado a opinar sobre su reciente experiencia en nuestro apartamento, en Genteel Home siempre nos esforzamos en superar las expectativas de nuestros clientes. Su comentario ayudará a nuestro equipo a alcanzar ese objetivo. Hemos tomado nota de sus comentarios sobre el sofá cama y los amenities y verdaderamente sentimos que este no cumpliera sus estándares de comodidad. Gracias una vez más por elegirnos y por sus críticas, esperamos poder volver a recibirle de nuevo pronto.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Dominique,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
tuvimos un problema familiar con las fechas y aún estando libre el día anterior a nuestra llegada no quisieron cambiarnoslo.
Response from the Quality Department
Estimada María:
Gracias por alojarse por nosotros y por remarcar la gran ubicación del apartamento. Según la política de cancelación que eligió al hacer la reserva, se pueden modificar las fechas de su estancia, quedando fuera de nuestro alcance este cambio.
Sin embargo y por sus valoraciones personales, nos alegra saber que el apartamento en sí cumplió con sus expectativas y que nos otorgue un 10 en la mayoría de los criterios.
Esperamos poder volver a recibirle de nuevo pronto.
Jose L.H. Campos
Director de Calidad
We rented this property for 2 weeks at the beginning of January. It was perfect. Very well located, close (walking distance) to everything: restaurants, market, monuments, Mediterranean, shopping, taxis, etc. The apartment was very clean, comfortable - including the beds - and the kitchen was stocked with various staples (coffee, salt, olive oil...) which is not always the case in other rentals. A big plus also was that it was very quiet even though close to the Calle de Larios which is a busy street. The bathroom is a bit small but it was fine and functional for the three of us. The building is nice and clean with an elevator. Finally, the communication with the manager/hostess Maria José was absolutely wonderful. She was pleasant, very responsive to any question or request, made wonderful suggestions for restaurants, activities and guides. We had a great time in beautiful Malaga!
Response from the Quality Department
Dear Joanne,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
I liked everything.
Response from the Quality Department
Dear András,
We are delighted to read your review of our apartment and your stay. We hope you will give us the oportunity to host you again in the future.
Jose L.H. Campos
Quality Department Manager
Gezien de centrale ligging en de aanwezigheid van restaurants in de straat is het ´s avonds en ´s nachts wel vrij druk en lawaaierig. Na sluitingstijd volgt ook nog het poetsen en opruimen van het terras. Oordopjes zeker nodig voor slechte slapers.
Response from the Quality Department
Dear Wanda,
thank you for sharing your insights about the apartment and the neighborhood. We are happy you enjoyed your overall stay. We hope you give us the opportunity to host you again making sure we exceed your expectations.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Gladys,
we could not be happier that you enjoyed your stay with us. Your satisfaction is our most precious reward.
Jose L.H. Campos
Quality Department Manager
La proximité avec les endroits à visiter, l´ambiance, propreté du logement, le confort
Response from the Quality Department
Dear Elham, we are excited to learn you had a great stay with us. Thank you for taking a moment to highlight our lovely property and its excellent ocation. It would be a pleasure to welcome you back anytime you plan a visit to Malaga.
Aija T.
Quality Department
superbe accueil! l’appartement est très bien placé. a côté de tout.
Response from the Quality Department
Dear Heather, thank you very much for choosing our apartment for your stay and for taking the time to review your personal experience.
We are glad to hear that our team’s performance exceeded your expectations and we would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Lovely 2-bedroom apartment right in the centre of old town. Short walk from taxi rank (500 meters) and right in the center of everything. Restaurants within 50 meters, lots of bars and entertainment. 5 minutes stroll to Al Cazaba and Roman amphitheater, Cathedral etc
Response from the Quality Department
Dear Peter, thank you very much for your valuable review. It is very important for us to know the opinion of our guests.
We are glad to know that you enjoyed your stay in our apartment and its location so much and we would love you to come back and enjoy more unforgettable days with us.
Aija T.
Quality Department
Response from the Quality Department
Dear Peter, thank you very much for taking the time to review your stay with us.
We are glad to know tha you had the opportunity to experience our exceptional hospitality. We are glad to know that you enjoyed your stay in our apartment so much. Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
We hope to see you again soon.
Aija T.
Quality Department
El ascensor, por poner algo a mejorar.
Response from the Quality Department
Estimado Pablo, muchas gracias por elegir nuestro apartamento para su estancia en Málaga.
Le agradecemos su amable opinión sobre su experiencia y esperamos poder servirle de nuevo en el futuro.
Aija T.
Departamento de Calidad
Mała łazienka