Magnificent designer loft, recently renovated, featuring one bedroom and one bathroom.
This modern loft offers a pleasant street-level entrance. It includes a kitchen equipped with all necessary utensils. The main bedroom has a Queen size bed (180 cm) and a Smart TV. The living room features a sofa bed with a viscoelastic mattress (140 cm wide) and a Smart TV. It also includes a full bathroom, heating, and air conditioning in all rooms.
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Situación y equipamiento del apartamento.
Estaba todo correcto.
Response from the Quality Department
Estimado José María,
Agradecemos sinceramente su comentario y nos alegra saber que disfrutó de una estancia agradable en Granada.
Nos complace que la ubicación y el equipamiento del apartamento hayan cumplido con sus expectativas, y que todo haya estado en orden durante su visita.
Será un placer recibirle nuevamente en el futuro.
Departamento de Calidad
No teníamos incluido el desayuno, no puedo opinar, aunque si es como el resto.....EXCELENTE
No se me ocurre nada. Todo impecable
Response from the Quality Department
Estimado Rafael,
Le agradecemos profundamente su amable comentario. Nos llena de satisfacción saber que su experiencia, tanto por la ciudad y su gente como por el loft, ha sido inolvidable. Que destaque la impecabilidad de nuestras instalaciones nos motiva a seguir ofreciendo un servicio de excelencia.
Será un placer recibirlo nuevamente en el futuro.
Departamento de Calidad
falta una mesa para comer más cómodo aunque tiene una bonita barra pero tienes que comer mirando la pared
Response from the Quality Department
Estimado Jose Maria,
Agradecemos sinceramente sus comentarios. Nos complace saber que la ubicación y la rápida respuesta de nuestro personal fueron de su agrado.
Lamentamos si echó en falta una mesa para comer con mayor comodidad. Como bien menciona y se puede apreciar en las imágenes del anuncio, contamos con una barra diseñada para adaptarse a las dimensiones del loft. Nos alegra saber que, a pesar de ello, la barra le haya resultado agradable.
Sus observaciones son muy valiosas para nosotros y nos inspiran a seguir mejorando. Será un placer recibirlo nuevamente en el futuro.
Departamento de Calidad
Response from the Quality Department
Estimado Juan,
Muchas gracias por su comentario. Nos complace saber que ha disfrutado de la calidad de nuestro apartamento y de su ubicación. Nos esforzamos por ofrecer una excelente relación calidad-precio, y es un placer saber que su experiencia ha sido satisfactoria.
Esperamos recibirle nuevamente en el futuro.
Response from the Quality Department
Dear Zoubir,
We sincerely thank you for your review and are happy to hear that you were satisfied with your stay in our loft, as well as with its privileged location close to the city centre, shops and supermarkets.
We regret that the brightness of the space did not meet your expectations. Regarding the cleanliness, we are surprised by your observation, as this situation does not reflect the high standards we are known for. We appreciate your honesty and assure you that we will review our processes to ensure that this type of situation is not repeated in the future.
Regarding your comment about the price, we are glad that, despite your perspective, you still found the accommodation to be good and commensurate with what was on offer.
We thank you again for your valuable feedback and look forward to welcoming you on a future visit.
The apartment was good even for the longer term. the central location of the apartment is awesome.
No proper ventilation, only a window that opened in the street, and when I opened it early morning then someone was taking pictures of the apartment. The apartment is just like a straight studio apartment and from the windows anyone can see the whole apartment. But except this, everything was super good.
Response from the Quality Department
Dear Sanaullah,
We sincerely appreciate your feedback and are pleased to hear that you enjoyed your stay, particularly the flat´s central location and convenience for extended stays.
We are sorry if the lack of extra windows was an inconvenience to you. We strive to be as transparent as possible in the photos we present on our website so that our guests can make informed decisions. Nevertheless, we are glad to hear that your overall experience was a positive one.
We look forward to welcoming you again in the future.
Quality Department
Todo estuvo bien.
Response from the Quality Department
Estimada Miriam:
Agradecemos profundamente sus elogios respecto a nuestro apartamento. Nos complace enormemente saber que disfrutó de su estancia. Esperamos con gran entusiasmo la oportunidad de volver a recibirlo en un futuro cercano para ofrecerle una experiencia aún más excepcional.
Departamento de Calidad.