Exclusive two-bedroom, one-bathroom apartment in the heart of Granada city.
Upon entering the apartment, the first thing you see is the living room, equipped with a side table and a comfortable sofa, creating a cozy space for rest. This room also features a dining area with a table set for four people, and is highlighted by its two large windows that fill the space with natural light, making the apartment very bright. At the back of the living room is the kitchen, which comes fully equipped with all necessary utensils. To the right of the living room, there is a hallway that leads to the first bedroom with a double bed, to the left is the full bathroom with a shower, and at the end of the hallway, there is a second bedroom also with a double bed.
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The operator of this accommodation is obligated to provide, alongside the accommodation service, the following services:
• Reception and luggage custody service. 5€ per suitcase and day.
• Weekly periodic cleaning and change of bed and bath linens, mandatory for stays longer than 6 nights. Included in the price.
*Possibility of daily periodic cleaning apart. Ask for price.
Horno Marina 9 Apartment
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Response from the Quality Department
Dear Rita,
Thank you for your kind feedback. We are delighted to hear that you found the location superb and the apartment ideally situated. Your satisfaction is our priority, and we are glad that your experience met your expectations.
We hope to welcome you again in the future for another pleasant stay.
Response from the Quality Department
Dear Eduardo,
Thank you for your kind feedback. We are pleased to hear that you enjoyed the peaceful atmosphere of our property, as well as its central location in Granada.
It was a pleasure hosting you, and we look forward to welcoming you again in the future.
Response from the Quality Department
Dear Cherie,
First of all, we would like to sincerely thank you for taking the time to share your experience and for your kind comments regarding the cleanliness of the apartment, the accuracy of the photos, and the attention provided. We are pleased to know that these aspects were to your liking and that our willingness to assist you was helpful.
Regarding the microwave, we deeply regret if the absence of this appliance was an inconvenience during your stay. As stated in our listing, it is not included among the services offered in our facilities. Nevertheless, we take note of your observation and will consider it for future improvements.
On the other hand, regarding the condiments, our team always strives to provide some basic items to make our guests´ welcome more pleasant. We are truly sorry that this was not the case for you, as this is not typical of our services. We will review this matter to ensure it does not happen again.
As for the bathroom vanity space, we regret any inconvenience this may have caused. We sincerely appreciate your feedback and will take it into account as part of our improvement plans.
Regarding the noise you mentioned in the master bedroom, we are surprised, as this is a very unusual situation that we have not received reports about before. We appreciate you bringing it to our attention and assure you that we will take the necessary measures to identify and address any potential causes to prevent it from happening again.
Finally, concerning the cleanliness of the street, we understand your perception. However, as this is an external factor, it is beyond our direct control. Nonetheless, we are glad that you appreciated the cleanliness and condition of the building, as we always strive to maintain a cozy and pleasant space within our facilities.
We thank you once again for your comments and suggestions, which are valuable for our continued improvement. We hope to have the pleasure of hosting you again in the future and providing you with an even more satisfying experience.
Decoración , localización y comodidad . Agradecer an Elena ,súper atenta cuando llegamos y para solucionar un problema que surgió en el apartamento.Muchas gracias por todo.
Perfecto para nosotros .
Response from the Quality Department
Estimada Victoria,
Le agradecemos sinceramente su comentario. Nos complace saber que la decoración, la ubicación y la comodidad de nuestro alojamiento han sido de su agrado.
También le agradecemos por destacar la atención de nuestro equipo, quien siempre se esfuerza por ofrecer el mejor servicio a nuestros huéspedes. Nos alegra saber que pudimos solucionar el inconveniente que surgió de manera rápida y eficaz.
Será un placer recibirlos nuevamente en el futuro.
Departamento de Calidad
Response from the Quality Department
Dear Mariyam,
We sincerely appreciate your positive comments about the location and the property in general. We are pleased to know that some aspects of your stay were to your liking.
Regarding the cleaning, we deeply apologize for any inconvenience this may have caused. This type of situation is not typical of our services nor does it reflect the high standards of quality we strive to maintain. Please rest assured that we will address this matter with the utmost seriousness and efficiency to prevent it from happening in the future.
As for the issues with the shower, we understand the inconveniences caused and regret that it was a problem during your stay. We appreciate your observations, as they help us identify areas for improvement to ensure these aspects are addressed and do not affect future stays.
Regarding the provided amenities, we apologize for any inconvenience or confusion caused. We always aim to offer a complete and comfortable experience for our guests, and we regret that we did not meet your expectations on this occasion. Rest assured that we will take your comments into consideration to keep improving.
Once again, thank you for sharing your experience with us. We truly value your feedback and look forward to the opportunity to welcome you back, offering you a stay that fully meets your expectations.
Sobre todo ubicación
Response from the Quality Department
Estimada Irene,
Le agradecemos sinceramente su comentario. Nos alegra saber que ha disfrutado de la ubicación, la limpieza y la acogedora atmósfera de nuestro alojamiento.
Esperamos tener el placer de recibirle nuevamente en el futuro.
Departamento de Calidad
Response from the Quality Department
Dear Joanne ,
Thank you very much for your kind comments. We are pleased to hear that you enjoyed your stay and that the location of the apartment was to your liking. We are also glad that the restaurant recommendations provided by our host were helpful and that you were able to enjoy authentic local cuisine.
We sincerely appreciate your recommendation and would be delighted to welcome you back in the future.
Response from the Quality Department
Dear Pauline,
Thank you very much for sharing your experience. We are pleased to know that you enjoyed an excellent stay and found the apartment clean, beautiful, and well-located. We also appreciate your mention of the tranquility of the surroundings, an aspect we prioritize to ensure our guests’ comfort.
We are glad that the attention provided by our staff during your arrival and stay met your expectations. Regarding your perception of the apartment´s size, we want to emphasize that we always strive to be as transparent as possible in our descriptions and photographs. We sincerely regret if, on this occasion, we did not fully meet your expectations.
We are delighted that you recommend our accommodation and look forward to the opportunity to welcome you again in the future.
Response from the Quality Department
Estimado Jaume,
Le agradecemos mucho por su comentario. Nos alegra saber que, en general, su estancia fue perfecta y que el apartamento cumplió con sus expectativas.
Lamentamos que la percepción del tamaño no haya sido exactamente la que esperaba. Nos esforzamos por mostrar las imágenes de manera que representen lo mejor posible el espacio, pero entendemos que las expectativas pueden variar. Agradecemos su comprensión y nos complace que, a pesar de ello, haya disfrutado de su experiencia.
Gracias nuevamente por su valiosa opinión. Esperamos tener el placer de recibirle nuevamente en el futuro.
Response from the Quality Department
Dear Emily,
We sincerely appreciate your feedback on your recent stay at our establishment. We are pleased to hear that you had an amazing experience and that our facilities as well as our location met your expectations.
We look forward to welcoming you back on your next visit.
Response from the Quality Department
Dear Peggy,
We sincerely thank you for your review. We are pleased to hear that the well equipped flat, located in a safe and quiet building, met your expectations. We look forward to welcoming you again on your next trip to Granada.
Response from the Quality Department
Estimada Candela,
Muchas gracias por su comentario. Nos alegra saber que disfrutó de su estancia y que la ubicación y el encanto del apartamento, especialmente su patio interno, fueron de su agrado. Es un placer para nosotros saber que tuvo una experiencia tan positiva. Esperamos tener la oportunidad de recibirle nuevamente en el futuro.
Response from the Quality Department
Estimada Claudia,
Muchas gracias por su comentario. Nos alegra saber que disfrutó de la ubicación, que le permitió recorrer la ciudad a pie, así como de la comodidad de la cama. También nos complace saber que encontró el apartamento bien equipado.
Esperamos tener el placer de recibirle nuevamente en el futuro.
Departamento de Calidad
Response from the Quality Department
Dear Sharful,
Thank you very much for your kind review. We are pleased to hear that you enjoyed your stay in our flat and found the location convenient. We sincerely appreciate your recommendation and are glad that the flat respected your expectations.
It would be our pleasure to welcome you again in the future should you decide to visit Granada again.
Response from the Quality Department
Dear Jessy,
Thank you very much for your kind comment. We are glad to hear that you found the flat nice, spacious and well located in the centre of Granada. We appreciate your compliments on the decor and style of the place. We look forward to welcoming you again in the future.
Response from the Quality Department
Dear Khaled,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Response from the Quality Department
Dear Livia,
Thank you for choosing our apartment for your recent stay, and for taking the time to share your positive experience with us. We´re thrilled to hear that you enjoyed the amenities and the welcoming atmosphere. We hope to have the opportunity to host you again soon.