Exclusive two-bedroom, one-bathroom apartment in the center of Granada city.
Upon entering the apartment, you will be greeted by a beautiful living room equipped with a comfortable sofa bed, a side table, large windows, and a dining area that seats four. Towards the back on the right, you will find a fully equipped kitchen with all the necessary utensils for use. The apartment features a distributing hallway, where at the end on the right, there is a full bathroom with a shower. At the end of the hallway, you will find a bedroom with two single beds joined together. Returning to the living room, on the left, we have another bedroom with a double bed.
View on the map
The operator of this accommodation is obligated to provide, alongside the accommodation service, the following services:
• Reception and luggage custody service. 5€ per suitcase and day.
• Weekly periodic cleaning and change of bed and bath linens, mandatory for stays longer than 6 nights. Included in the price.
*Possibility of daily periodic cleaning apart. Ask for price.
Horno Marina 11 Apartment
from to
La zona excelente, edificio totalmente remodelado, la decoración muy cuidada. Ropa de cama y toallas muy limpias.
La calefacción de la zona de estar no funcionaba bien y hacía frío en la estancia. El horno de la cocina muy sucio.
Response from the Quality Department
Estimada Ana María,
Gracias por compartir su experiencia y por destacar la excelente ubicación, la decoración cuidada, así como la limpieza de la ropa de cama y toallas. Nos alegra saber que estos aspectos fueron de su agrado.
Lamentamos el inconveniente con la calefacción en la zona de estar. Le aseguramos que revisaremos esta cuestión lo antes posible y realizaremos las mejoras necesarias para evitar que situaciones similares ocurran en el futuro, ya que la satisfacción de nuestros huéspedes es nuestra máxima prioridad.
En cuanto al horno de la cocina, lamentamos que no haya estado en las condiciones esperadas. Nos sorprende este comentario, ya que tomamos muy en serio la limpieza y el mantenimiento de todos los electrodomésticos. No obstante, le aseguramos que revisaremos nuestros procesos para garantizar que situaciones similares no se repitan y poder mantener los altos estándares de calidad que nos esforzamos por ofrecer.
Agradecemos nuevamente su valiosa retroalimentación y esperamos tener la oportunidad de darle la bienvenida en el futuro.
Departamento de Calidad
En el salón hacía frío, el aire no calentaba lo suficiente.
Response from the Quality Department
Estimada Marisa,
Muchas gracias por sus amables comentarios. Nos alegra mucho saber que disfrutó del alojamiento, de la comodidad de la cama, de la decoración cuidada y moderna, y de la excelente ubicación.
No obstante, lamentamos el inconveniente relacionado con la calefacción en el salón durante su estancia. Le aseguramos que revisaremos este asunto a la mayor brevedad posible y realizaremos las mejoras necesarias para garantizar que no se repitan situaciones similares en el futuro. La satisfacción de nuestros huéspedes es nuestra máxima prioridad.
Esperamos tener el placer de recibirle nuevamente en el futuro y ofrecerle una estancia aún más satisfactoria.
Departamento de Calidad
Response from the Quality Department
Dear Ingrid,
Thank you for sharing your positive experience with us. We truly enjoyed hosting you and look forward to your next visit.
Response from the Quality Department
Dear Deborah,
Thank you very much for your kind comments. We are pleased to hear that you enjoyed the location, the amenities, and the decoration of our apartment, as well as the comfort of the bed. It is a pleasure to receive your positive feedback and to know that your stay was enjoyable.
We hope to have the pleasure of welcoming you again in the future.
Recién remodelado y decoración moderna. Todo limpio y la ubicación muy buena.
Todo me gustó.
Response from the Quality Department
Estimada Olga,
Le agradecemos sinceramente su comentario. Nos complace saber que la comodidad, la elegancia, la limpieza y la ubicación de nuestro alojamiento han cumplido con sus expectativas. Además, nos alegra que haya apreciado la reciente remodelación y la decoración moderna.
Estamos encantados de saber que todo fue de su agrado y esperamos tener el placer de recibirlo nuevamente en el futuro.
Departamento de Calidad
Response from the Quality Department
Dear Dennis,
We sincerely thank you for sharing your experience and for your kind comments about your stay in our flat. We are pleased to hear that you enjoyed the excellent location, the tranquility of the courtyard and the quality of the renovations.
We are also delighted that our team were able to provide you with responsive and flexible attention, as well as useful recommendations for your visit to Granada.
Regarding the washing machine, we are glad that our staff was able to assist you quickly and efficiently in finding it. Your comfort is our priority, and we appreciate your feedback, which helps us to continue to improve our services.
Once again, thank you for your kind words. We look forward to welcoming you in the future.
Response from the Quality Department
Dear Elaine,
Thank you for your review and we are glad to hear that you had a good experience and found our flat pleasant. We look forward to welcoming you again in the future to continue to offer you a pleasant stay.
Response from the Quality Department
Estimado Ricardo,
Le agradecemos sinceramente su amable comentario. Nos complace saber que ha disfrutado de su estancia en nuestro apartamento. Nos alegra especialmente que haya valorado la tranquilidad del lugar, a pesar de estar ubicado en pleno centro, cerca de la catedral.
Es muy gratificante para nosotros saber que la limpieza y el ambiente acogedor cumplieron con sus expectativas. Sus palabras nos motivan a seguir ofreciendo el mejor servicio posible.
Esperamos tener el placer de recibirle nuevamente en un futuro cercano.
Response from the Quality Department
Estimada Maria:
Muchas gracias por su comentario. Nos alegra saber que la ubicación en el centro y la fidelidad de las fotos cumplió con sus expectativas. Agradecemos también sus amables palabras sobre la comunicación con el personal que le atendió. Esperamos tener el placer de recibirle nuevamente en el futuro.
Response from the Quality Department
Dear Joelle,
We would like to thank you for choosing to stay at our apartment and for sharing your lovely review with us. We are glad to know that you had a fantastic time and that everything was to your satisfaction. Your positive feedback is highly appreciated, and we look forward to your next visit.
Response from the Quality Department
Estimada Abigail,
Agradecemos profundamente sus elogios respecto a nuestro apartamento. Nos complace enormemente saber que disfrutó de su estancia. Esperamos con gran entusiasmo la oportunidad de volver a recibirlo en un futuro cercano para ofrecerle una experiencia aún más excepcional.
Response from the Quality Department
Dear Elsa,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Response from the Quality Department
Dear Sophie,
We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.
Quality Department
Response from the Quality Department
Dear Florencia,
Thank you for your thoughtful feedback and for highlighting the positives of your stay. We´re delighted to hear that you enjoyed the convenient location, the safety and walkability of the area, and the comfortable, well-equipped apartment.
We understand that the location of the washer under the stairs might have been a bit inconvenient. Given the apartment´s layout, we are fortunate to be able to provide a washer at all, ensuring our guests have this essential amenity during their stay.
Regarding the amenities, we provide a welcome pack for our guests, and we appreciate your suggestion about adding tea and sugar. We will certainly consider this for the future to enhance our guests´ experience.
Thank you once again for staying with us, and we hope to welcome you back soon.
Response from the Quality Department
Dear Tingting,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Response from the Quality Department
Dear Rachel,
Thank you for your detailed feedback regarding your recent stay. We are pleased to hear that you found the location convenient and appreciated the recent renovations. We are also glad that our team was able to accommodate your early check-in request.
We deeply regret the issues you experienced with cleanliness and the unpleasant odor in the bathroom. Hygiene is of utmost importance to us, and we maintain high standards of cleanliness for all our properties. We are glad that our team promptly addressed and resolved the cleaning concerns the following day.
Regarding the amenities, we provide a welcome pack for our guests, which includes coffee capsules and small bottles of shampoo. These are intended as an initial supply, and guests are responsible for replenishing them as needed during their stay.
We apologize for any confusion caused by our communication channels. We strive to make communication as seamless as possible and will take your feedback into account to improve our processes.
Thank you for choosing to stay with us. We appreciate your feedback as it helps us to enhance our services. We hope to have the opportunity to welcome you back in the future.
Response from the Quality Department
Estimado José Antonio:
Muchas gracias por compartir sus experiencias con nosotros. Saber que ha disfrutado de su estancia es nuestra mayor satisfacción.
Response from the Quality Department
Dear Dominica,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.
Response from the Quality Department
Estimada Camila:
Nos alegra mucho saber que disfrutaron su estancia en nuestro apartamento. Nos esforzamos constantemente para mejorar la calidad de nuestro alojamiento y servicios, y es realmente reconfortante saber que lo estamos logrando. Esperamos darle la bienvenida de nuevo muy pronto.
Response from the Quality Department
Dear Thomas,
We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.
Response from the Quality Department
Estimado Mehdi:
Muchas gracias por alojarse con nosotros y por escribir esta maravillosa reseña. Esperamos poder volver a recibirle pronto.
Departamento de Calidad.