Fernández y González est un beau duplex intérieur placé au rez de chaussée. Il est accessible par le biais de deux patios sévillans typiques du rez de chaussée; entrant sur la droite, vous trouverez une cuisine entièrement équipée avec machine à laver, dryer.etc. Dans le salon on trouve une zone avec table à manger avec des sièges pour jusqu’à six personnes et une aire de repos avec TV.
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Appartement Fernández y González
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Gostei de tudo.
Réponse du service qualité
Thank you for making us your choice accommodation on this occasion and for taking the time to review your stay. We look forward to serving you again in the near future.
Aija T.
Quality Department
Falta da janelas para a rua
Réponse du service qualité
Thank you very much for taking the time to review your stay. We appreciate your feedback about your personal experience at our property. We are pleased that our apartment, particularly our location and the beds were to your satisfaction.
We hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Réponse du service qualité
Dear Mario, thank you for choosing our apartment with its unbeatable location for your vacation in Seville. It was a pleasure to assist your family.
We hope to have the opportunity to serve you again in the future again.
Aija T.
Quality Department
Réponse du service qualité
Andreas, thank you very much for sharing the highlights of your stay with us. We highly appreciate you feedback.
Aija T.
Quality Department
Réponse du service qualité
Dear Raffaela, thank you for your comments, they help us to understand how our guests enjoy their stay in our apartment.
We would love to have you stay with us again next time you come to Seville!
Aija T.
Quality Department
Réponse du service qualité
Thank you for taking the time to give your feedback you shared following your stay in our apartment. We are delighted to read that we were able to match your expectations.
Hope to see you again in the future.
Aija Teilane
Quality Department
Réponse du service qualité
Estimada Marisa, agradecemos el tiempo que se tomó para compartir sus comentarios sobre su estancia con nosotros.
Muchas gracias por destacar la excelente ubicación del apartamento y le pedimos nuestras más sinceras disculpas por las imperfecciones que usted describe en su opinión. Lamentamos no haber sido informados durante su estancia de todos los detalles que nos comentan con el fin de intervenir para que usted pudiera disfrutar plenamente de su estancia con nosotros. Para una ocasión futura, por favor no dude en ponerse en contacto con nuestro equipo para cualquier ayuda que necesite, el equipo hará todo lo posible para encontrar una solución inmediata para usted.
Muchas gracias por elegir nuestro apartamento en esta ocasión, y esperamos volver a tener la oportunidad de servirle en un próximo futuro.
Aija Teilane
Departamento de Calidad
Réponse du service qualité
Thank you for your review Suzanne. We are very sorry for the issues that your had at the apartment during your stay. As you told, our staff tried to help you in several time and we would love to found the best solution for you. Of course, we take note of your words in order to improve. We will be glad to host you again in the future with better conditions. Fátima - responsable de calidad de Genteel Home
Réponse du service qualité
Muchas gracias por su comentario Enrique. Lamentamos que el apartamento no haya cumplido sus expectativas. Igualmente, esperamos que tuvieran una buena estancia y pudieran disfrutar de la ciudad. Fátima -responsable de calidad de Genteel Home
Réponse du service qualité
Merci beaucoup pour votre commentaire! Nous aimons savoir que vous avez passé un bon séjour dans notre appartement. Nous sommes heureux de vous informer que la rénovation de l´appartement aura bientôt lieu. Nous espérons donc que vous nous choisirez encore si vous retournez à Séville!
During our visit there was some unexpected construction noise nearby but Genteel reacted immediately and ensured that this didn´t spoil our holiday in the slightest. Very, very satisfied with the way they looked after us.
Trash cans are needed in each room.
General space was somewhat crowded, but useable.
The apartment was very clean, the kitchen was well equipped with dishes, glasses and cookware. The apartment was exactly the same as was shown in the photos. The location was very close to the attractions, but was totally quiet because of the courtyards and the stone building. Genteel-Home staff was friendly and efficient. When we mentioned that there was no electric kettle, the friendly lady returned with a brand new one in 10 minutes. The staff promptly came fixed a slight problem we had. We loved the door and the bedding was very comfortable. I´d return in a minute, I highly recommend this apartment.
great service and location
apt has all you need and more
silent and comfortable
we will go back a.s.a.p
Réponse du service qualité
Dear Teresa, Thank you so much for your comment, which help us to improove. It is a great idea to offer the instructions of the washing machine. Thank you very much and we hope to see you again soon. Best regards, The Genteel-Home team