Ce grand appartement, récemment rénové et meublé, offre tout ce dont nos clients peuvent avoir besoin pour passer un séjour idéal, à la fois pour son emplacement magnifique et pour le confort offert par toutes ses chambres.
Il dispose de 3 chambres à coucher, une avec un lit double de 1,50 * 1,90 m, et deux autres avec 2 lits simples de 0,90 * 1,90 m, l’une avec une salle de bain complète avec douche en suite. L’autre salle de bain complète avec douche est indépendante. La cuisine, qu’est entièrement équipée, est séparée du salon, mais sans porte séparant les espaces, et elle donne accès au salon avec canapé-lit et salon et salle à manger séparés, très lumineux et bien éclairés donnant sur une rue très calme.
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Appartement Cabildo V
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A localização é excelente. Apartamento espaçoso e bons banheiros.
O prédio é comercial e logo cedo havia um pouco de barulho dos escritórios abrindo para atendimento.
Réponse du service qualité
Dear Isabele,
We appreciate your feedback and are pleased to hear that you enjoyed the apartment’s location and comfort. We strive to offer spacious and well-equipped accommodations to ensure a pleasant stay.
Regarding the building, it is true that there are some offices. However, the activity in these spaces is generally discreet and does not usually affect the tranquility of our guests. Nonetheless, we take note of your observation and will review whether any additional measures can be implemented to minimize any possible inconvenience.
We value your feedback and look forward to welcoming you again in the future for another enjoyable stay.
Quality Department
La ubicación es ideal, en pleno centro cerca de los monumentos mas importantes. La casa era cómoda para dos familias.
Las fotos de la pagina al realizar la reserva no específica que no sean de el apartamento que te va a tocar. También a tener en cuenta si llegas a partir de las 21.00h que tendrás que pagar 30€ extra. En la reserva lo pone por algún sitio pero personalmente yo no lo vi en su momento.
Réponse du service qualité
Estimada Milen:
Gracias por compartir su experiencia. Nos complace saber que la ubicación del apartamento y su comodidad fueron de su agrado.
En cuanto a los puntos que menciona, nos gustaría resaltar que toda la información referente a las características del inmueble y las tarifas de late check-in está disponible en la plataforma, así como en los correos de confirmación enviados desde el departamento de reservas, en línea con nuestro compromiso con la transparencia. De este modo, los huéspedes tienen la oportunidad de revisar y confirmar todos los detalles de su reserva, con el fin de evitar cualquier malentendido o confusión.
Agradecemos su comentario y comprensión. Esperamos poder recibirle nuevamente en el futuro para ofrecerle una estancia placentera.
Departamento de Calidad.
Kako nas je bilo šestoro, dobro bi došao još jedan wc
Réponse du service qualité
Dear Boris,
Thank you for your feedback. We are glad to hear that you appreciated the accommodation’s central location and the quiet atmosphere away from the hustle and bustle of the city.
Regarding the bathroom, we understand that having an additional WC would have been more convenient for your group. However, the apartment you reserved was in line with the description provided, which outlined the number of bathrooms available. For future stays, we do offer apartments with more bathrooms, and we would be happy to assist in selecting one that better suits your needs if desired.
We hope you still had a pleasant stay and look forward to welcoming you again in the future.
Quality Deparment.
3 big bedroom, spacious living room, kitchen equipped well and bathroom were spacious.
No spices available. Electricity in the kitchen were shut off last day of staying so I couldn´t run the dishwasher.
Réponse du service qualité
Dear Sabina,
Thank you for taking the time to share your feedback. We are delighted to hear that you appreciated the spaciousness of the apartment, its excellent location, and the overall comfort it provided.
Regarding the absence of spices, we would like to explain that, for hygiene reasons, we do not provide any food items or condiments that could have been previously handled. This ensures the highest standards of cleanliness for all our guests. We also regret the issue you experienced with the electricity in the kitchen on your last day. We assure you that this was an isolated incident, as the electrical system in our property is regularly maintained and functions properly under normal circumstances. Nonetheless, we will investigate this further to prevent any future occurrences.
Thank you once again for your comments, and we hope to have the opportunity to host you again in the future.
Quality Department.
Hilo
The location was amazing. Right in the centre. Cathedral, Alcazar , restaurants, cafés , supermarkets just walking distance from the apartment. The apartment had everything .
It would be great if the housekeeping facility is provided during the stay to clean the apartment once . But otherwise all was great .
Réponse du service qualité
Dear Ruchika,
Thank you for your wonderful review. We are delighted to hear that you enjoyed the apartment´s central location and found it convenient for exploring all the nearby attractions and amenities. Regarding your suggestion about housekeeping, we would like to kindly clarify that, although we are not obligated to provide this service during shorter stays, we do offer complimentary cleaning for stays of more than 6 days to ensure the comfort of our guests. We regret any misunderstanding and appreciate your understanding. Thank you for choosing us and we hope to have the pleasure of welcoming you again in the future.
Quality Department.
It was in the city centre, a few minutes walk from the cathedral and about fifteen from the river. The apartment had a lift. It was modern and had everything you need for self catering.
Réponse du service qualité
Dear Pamela,
Thank you for your kind feedback. We are thrilled to hear that you had an enjoyable stay in Seville and that our apartment contributed to your experience. We are glad you appreciated the apartment´s central location, as well as its modern amenities and lift access.
Thank you for choosing us. It would be a pleasure to welcome you back on your next visit to Seville.
Quality Department
Réponse du service qualité
Dear Franco,
Thank you for your kind words. We are thrilled to hear that your stay in Seville was fantastic and that the apartment provided everything you needed for a comfortable and enjoyable experience. We are especially pleased that its central location allowed you to explore the city easily. Your recommendation means a great deal to us, and we are grateful for your feedback. We look forward to welcoming you again in the future.
Réponse du service qualité
Estimada Covadonga:
Su generosa opinión es muy apreciada e importante para nosotros. Siempre es alentador saber que nuestros huéspedes tuvieron una gran experiencia y disfrutaron de su estancia. Nos esforzamos por ofrecer un servicio de calidad y estamos deseando tener la oportunidad de servirle de nuevo.
La unicación maravillosa en pleno centro, al lado de la Catedral
Habia algunos desperfectos. Se olvidaron dejarnos toallas, pero lo solucionaron muy rápido. Habia una cerveza vacia en un armario, aunque la casa estaba limpia y uno de los baños olia mucho a tuberia
Réponse du service qualité
Estimada Beatriz:
Le agradecemos sinceramente por compartir su experiencia con nosotros. Nos alegra saber que disfrutó de la excelente ubicación de nuestro apartamento, en pleno centro y junto a la Catedral, así como de la comodidad que ofrece.
Sin embargo, lamentamos los inconvenientes que experimentó durante su estancia. No obstante, nos complace haber podido solucionar rápidamente la falta de toallas y agradecemos sus observaciones, que nos ayudarán a reforzar nuestros procedimientos de limpieza y revisión. En cuanto al olor en el baño, este podría estar influenciado por agentes externos, como el clima o condiciones puntuales; aun así, revisaremos este detalle para asegurar el máximo confort de nuestros huéspedes.
Apreciamos su comprensión y su valoración positiva sobre la limpieza general del apartamento. Será un placer recibirle nuevamente en el futuro y ofrecerle una estancia completamente satisfactoria.
Departamento de Calidad
Réponse du service qualité
Estimad Pamela:
Agradecemos sinceramente su comentario. Nos alegra saber que la comunicación con el anfitrión fue excelente y que el departamento cumplió con sus expectativas, tal como se muestra en las fotos. Es un placer saber que la ubicación céntrica le permitió disfrutar de todo a pie. Su recomendación es muy valiosa para nosotros. Esperamos tener el gusto de recibirle nuevamente en el futuro.
Réponse du service qualité
Estimado Sergio:
gracias por su comentario. Nos alegra saber que la ubicación fue de su agrado. Esperamos tener el placer de recibirle nuevamente en el futuro.
Réponse du service qualité
Dear Sarah,
Thank you very much for your wonderful review. We are delighted to hear that Pablo´s apartment was the perfect choice for your stay, especially with its proximity to the church for the family wedding. It´s great to know that the apartment´s layout, cleanliness, and amenities met your expectations and that you appreciated the extra touches like the coffee pods and well-equipped kitchen.
We´re also pleased that the check-in process went smoothly and that you found the information and recommendations helpful. It was our pleasure to assist you, and we sincerely appreciate your kind words about the communication and service.
We hope you had a memorable time in Seville and look forward to the possibility of welcoming you back in the future.
Réponse du service qualité
Estimada Verónica:
Gracias por compartir su comentario con nosotros y por permitirnos abordar sus inquietudes respecto al funcionamiento del aire acondicionado. Lamentamos sinceramente el inconveniente que experimentó durante su estancia. Sin embargo, tras revisar el sistema, hemos confirmado que este funciona correctamente, y es posible que el problema se haya debido a la activación accidental del temporizador. De habernos informado, habríamos solucionado este pequeño inconveniente rápidamente, garantizándole una estancia más placentera. Por ello, siempre animamos a nuestros huéspedes a contactarnos si surge alguna dificultad durante su estancia, ya que estamos a su entera disposición para asegurarles una experiencia confortable.
Le agradecemos nuevamente su tiempo y esperamos poder recibirle en el futuro para ofrecerle una estancia aún más agradable.
Réponse du service qualité
Estimado Venustiano:
Muchas gracias por compartir sus comentarios. Nos complace saber que disfrutó de la ubicación, la accesibilidad y la cercanía a bares y restaurantes de calidad. Tomamos nota de sus observaciones sobre los detalles de mantenimiento y le aseguramos que trabajamos continuamente para mejorar la experiencia de nuestros huéspedes. Esperamos tener la oportunidad de recibirle nuevamente en el futuro.
Ubicación
Necesita un poco de mantenimiento
Réponse du service qualité
Estimada Montse:
Gracias por su comentario. Nos alegra saber que la ubicación del apartamento fue de su agrado. Sin embargo, lamentamos que haya encontrado que el apartamento necesita un poco de mantenimiento. Agradecemos su observación y la tomaremos en cuenta para realizar las mejoras necesarias y asegurar que el espacio cumpla con los estándares de calidad que buscamos ofrecer. Agradecemos su feedback y esperamos tener la oportunidad de recibirle nuevamente en el futuro.
Departamento de Calidad.
Réponse du service qualité
Dear Florin,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.
What a fabulous location! On a quiet side street but so close to everything. The host met us and explained all the amenities. The neighborhood was good and there was security and a doorman during the day. Clean and well maintained with plenty of space.
One additional ice cube tray would have been nice.
Réponse du service qualité
Dear Ronald,
Thank you for your kind review. We are delighted to hear that you enjoyed the fabulous location, the cleanliness, and the spaciousness of the apartment. It’s also great to know that you appreciated the amenities, the neighborhood, and the added security.
We appreciate your suggestion regarding the ice cube tray and will take it into consideration for future improvements. Thank you once again for your feedback. We look forward to the opportunity to welcome you back.
Quality Department.
Réponse du service qualité
Dear Philip,
Thank you for your kind review. We’re delighted to hear that you enjoyed the convenient location and spaciousness of the apartment. It’s great to know that the proximity to the Cathedral of Seville and the Real Alcazar, made your stay comfortable for family and friends. We appreciate your feedback and hope to welcome you back soon.
Réponse du service qualité
Dear Ailyn,
we appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Réponse du service qualité
Dear Adil,
Thank you for your wonderful review. We´re delighted to hear that you enjoyed the beautiful, clean, and well-equipped apartment, as well as its prime location in the heart of Seville’s historic center, just steps from the Giralda. We appreciate your kind words about our staff and their helpfulness. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.
Quality Department.
Réponse du service qualité
Dear Jack,
Thank you for your review. We’re thrilled to hear that the apartment’s location suited your needs and that it worked perfectly for your group. It’s also great to know you enjoyed the excellent air conditioning.
Regarding the checkout process, we apologize for any inconvenience this may have caused. Please be assured that we adhere to the established checkout times to ensure the apartment is prepared and ready for the next guests. We appreciate your understanding and feedback on this matter.
We look forward to the opportunity to host you again in the future.
The late check in fee is ridiculous.
Réponse du service qualité
Dear Joao,
Thank you for your feedback. We are pleased to hear that you found our location very good.
Regarding the late check-in fee, we would like to clarify that our policies are clearly stated on our website and can be consulted by our guests before making a reservation to help them make informed decisions. Additionally, since we do not have a physical reception, one of our customer service team members must travel to the property to greet guests and hand over the keys when they arrive late at night. This fee covers the additional time and effort required from our staff to ensure that guests are welcomed properly, no matter the hour.
The purpose of this service is to provide a smooth and welcoming arrival experience, explain the operation of the apartment’s appliances, and address any questions the guest may have. This personalized attention helps us maintain high standards of service and guest satisfaction.
We appreciate your understanding and hope to have the opportunity to welcome you back in the future.
Quality Department.
Réponse du service qualité
Dear Nashira,
Thank you for sharing your feedback with us. We are delighted to hear that you found the location of our apartment ideal, with convenient access to restaurants and supermarkets, and that your check-in experience was attentive and satisfactory.
However, we apologize for the inconvenience you experienced with the TV during your stay. As mentioned in our communications, the TV provided is not a smart TV, and we regret any misunderstanding that may have arisen regarding its capabilities. We also apologize for the non-response from our technical support team. It is our commitment to address all guest needs promptly and effectively to ensure a pleasant stay, and we regret any inconvenience caused. Both issues mentioned, regarding the television and the bathroom shower door, have been noted, and we are taking appropriate measures to ensure the comfort of our future guests.
We sincerely hope that this incident did not overshadow your overall experience with us. Your feedback is invaluable, and we will take immediate steps to review and improve our communication and service procedures to prevent such occurrences in the future. We would appreciate the opportunity to welcome you back in the future and demonstrate our dedication to providing fully satisfying stays.
Réponse du service qualité
Dear Salvatore,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Réponse du service qualité
Dear Melanie,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Localização maravilhosa, apartamento espaçoso e limpo.
Falta do forno elétrico.
Réponse du service qualité
Dear Antonio,
Thank you for your excellent review. We are delighted to hear that you enjoyed the wonderful location and found the apartment spacious and clean.
We apologize for the absence of an electric oven. We appreciate your feedback and will take it into consideration to improve our services.
We look forward to the opportunity of welcoming you again in the future.
Quality Department.
Réponse du service qualité
Dear Wasif,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Réponse du service qualité
Dear Wasif,
thank you for your feedback and for choosing to stay with us. We´re delighted to hear that you and your family had a wonderful stay in our apartment. It´s fantastic to know that you found it great for families with kids and that the location was perfect, offering easy access to restaurants and other tourist spots.
We understand the inconvenience of parking in the city center. Being located in the heart of the city, next to one of the most famous monuments such as the Seville Cathedral, entails that access by car in certain areas can be challenging, as some areas are pedestrianized. However, we hope that the nearby parking options helped mitigate this issue for you.
Thank you again for your kind words, and we hope to welcome you and your family back in the future.
Eran días de semana santa por la cantidad de personas habían cortes de calle peatonales y la policía no nos dejaba entrar a nuestra calle ,nos dijeron que nos tenían q haber dado unos pases como q nos alojábamos allí ,lo dejo como comentario informativo para q se informen para otro año ,de resto todo muy bien no tengo quejas ....
Réponse du service qualité
Estimado Ramos:
Gracias por sus comentarios positivos sobre nuestra ubicación, comodidad, limpieza y servicios. Nos complace saber que disfrutó de su estancia en general y que consideraría volver en el futuro.
Nos disculpamos por cualquier inconveniente causado por los cierres de calles durante las festividades de pascua. Tenga en cuenta que estos cierres son el resultado de las procesiones asociadas con las celebraciones de Semana Santa en Sevilla y se encuentran fuera de nuestro control.Aunque es cierto que en algunas zonas específicas se requiere un pase para cruzar, en otras no, y estos pases solo se otorgan a residentes. Agradecemos su comprensión en este asunto. Gracias por su comentario que sin duda lo tendremos en cuenta para futuros huéspedes durante eventos similares. Nos alegramos de que, a pesar de este problema, haya tenido una experiencia agradable en general. Esperamos darle la bienvenida de nuevo para otra estancia agradable en el futuro.
Departamento de Calidad.
Réponse du service qualité
Dear Samantha,
Thank you for your glowing review. We´re thrilled to hear that you found our apartment to be the perfect size, impeccably clean, and that our team went above and beyond to ensure your satisfaction. We´re also pleased that you enjoyed the location. Your kind words mean a lot to us, and we look forward to welcoming you back for another wonderful stay.
Quality Department.
Réponse du service qualité
Dear Montini,
We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay. Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.
Kind regards,
Quality Department
Location is very strategic. Near to the cathedral. Our apartment is clean and beautiful although a bit small for 8 of us. But other than that, we had an enjoyable stay at this apartment.
Nothing.
Réponse du service qualité
Dear Nur Hazifah,
We are grateful for your thoughtful review. Your feedback is instrumental for us to continue improving our service. It´s our pleasure to have met your expectations, and we hope to host you again in the near future.
Kind regards,
Quality Department
Réponse du service qualité
Dear Amaury,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards,
Quality Department
Réponse du service qualité
Estimada Yasunari,
Valoramos inmensamente sus comentarios positivos y nos complace saber que su estancia fue agradable. Gracias por confiar en nuestros servicios.
Saludos cordiales,
Departamento de Calidad
El alojamiento muy limpio, precioso y en un lugar excepcional, nos asomábamos a la ventana y veíamos la Catedral. Calidad-precio perfecto.
Réponse du service qualité
Estimada Paula,
Su generosa retroalimentación es muy apreciada. Es alentador saber que nuestros esfuerzos han tenido un impacto positivo en usted. Esperamos tener la oportunidad de alojarle de nuevo pronto.
Saludos cordiales,
Departamento de Calidad
Réponse du service qualité
Dear Masoumeh,
Thank you for acknowledging the central location of our apartment in your review.
Regarding the parking situation, please keep in mind that our central location in the heart of the city can make difficult find a parking place next to the building because most of the street are pedestrian. We appreciate your understanding of the difficulties you may have encountered in this regard, and our staff is always available to offer you the information about the best parking area for our guests to do your stay more comfortable.
We appreciate your valuable feedback, as it helps us improve our services. We hope you had an overall pleasant stay in Sevilla and consider giving us another opportunity to provide you with a more seamless and enjoyable experience in the future. Thank you for sharing your observations with us.
Kind regards,
Quality Department
Réponse du service qualité
Dear Patrick,
We´re glad to know that our location met your expectations. Our team strives to offer a prime spot that enhances our guests´ experiences. Thank you for recognizing this aspect of your stay. We look forward to hosting you again in the future.
Kind regards,
Quality Department
Réponse du service qualité
Dear Katrina,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards,
Quality Department
Clean, good size rooms, well equipped and excellent location, central but on a quiet street.
Réponse du service qualité
Dear Joanne,
Your positive experience in the city truly brings us joy. We´re thrilled that Seville left a lasting impression on you. It´s fantastic to know that you enjoyed your stay at Cabildo V as well. We aim to create memorable experiences, and your feedback encourages us to continue delivering exceptional service. Thank you for choosing us and for your kind words.
Kind regards.
Quality Department Manager
Réponse du service qualité
Dear Viviane,
Thank you for staying at Cabildo V. We´re delighted to hear that you enjoyed your time with us. Your positive feedback is greatly appreciated and motivates us to continue providing exceptional experiences for our guests. We look forward to the possibility of hosting you again in the future.
Kind regards.
Quality Department Manager
O apartamento é ótimo, ideal para até 6 pessoas.
Réponse du service qualité
Dear Luiz Renato,
We would like to take a moment to express our sincere appreciation for choosing our apartment for your recent stay. Your choice of accommodation holds great importance to us, and we are delighted that we had the opportunity to serve you. We hope to have the chance to welcome you back and provide you with another outstanding experience. Please let us know if there is anything we can do to make your future visits even more enjoyable.
Kind regards
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Lisa,
Thank you for your wonderful review. We´re delighted you enjoyed the clean, comfortable apartment and its perfect location. We appreciate your feedback and are always here to help.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Nothing!
Réponse du service qualité
Dear Marni,
Thank you for your kind and detailed review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team. It is our pleasure to serve guests like you, and we await your return in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Nos encantó el piso y su ubicación.
Por poner algo nos faltó algún espejo de cuerpo entero
Réponse du service qualité
Estimada Eva:
Le agradecemos por elegir nuestro apartamento en Sevilla para su estadía y por tomar el tiempo de escribir una reseña positiva. Nos alegra saber que disfrutó de su estancia con nosotros y esperamos tener el placer de recibirle de nuevo en el futuro.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Salma,
We would like to take this opportunity for having chosen us for your visit and for taking the time to write a review. We are happy that you enjoyed your stay and we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Alice,
We would like to express our sincere gratitude for your kind words and for choosing our apartment for your recent stay. We are delighted to hear that you enjoyed your time with us and appreciate your positive feedback. Thank you again for your review, and we look forward to welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Alex,
We are honoured to receive your positive feedback about your stay at our apartment in Sevilla. It is gratifying to know that we exceeded your expectations and that you had a memorable experience. Your kind words are highly appreciated, and we look forward to the opportunity of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
the location and cleanliness
Réponse du service qualité
Dear Edwin,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Christian,
Thank you for sharing your feedback with us. We are happy to hear that you enjoyed your stay with us and that you found our apartment to be centrally located and similar to the pictures. We apologize for any inconvenience caused by the Easter crowds in Seville. We understand that this event is world-famous event and, as a religious celebration and the apartment´s location so close to the Cathedral, crowds are normal during this time of the year.
Thank you for choosing our apartment for your stay in Seville. We appreciate your kind words and would be delighted to welcome you back again in the future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Mary,
It is wonderful to hear that you had an enjoyable experience at our apartment. Your positive feedback about our staff and accommodations is highly appreciated, and we take pride in providing excellent service. We hope to have the pleasure of welcoming you back in the future.
Jose L.H. Campos
Quality Department Manager
great location, clean, comfortable, very welcoming
Réponse du service qualité
Dear Yvonne,
Thank you for the time you spent to share your feedback on your recent stay at our Cabildo V apartment, to be considered as one of the best apartments you stayed at is certainly high praise. We look forward to having the opportunity of hosting you again in the near future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Julie,
We are honored by reading your review about your stay with us. We are very happy to know that we delivered an excellent service and that you enjoyed your stay with us.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Claudio,
We are honored by reading your review about your stay with us. We are very happy to know that we delivered an excellent service and that you enjoyed your stay with us.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Virgine,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimado Max:
Le agradecemos el tiempo dedicado para compartir con nosotros su experiencia en nuestro apartamento. Saber que hemos sido capaces de ofrecerle una buena estancia nos llena de orgullo. Esperamos tener la oportunidad de volver a recibirle muy pronto.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Estimada Sara,
Muchas gracias por alojarse con nosotros y por escribir esta maravillosa reseña. Esperamos poder volver a recibirle pronto.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Estimado Rodrigo:
Le agradecemos el tiempo dedicado para compartir con nosotros su experiencia en nuestro apartamento. Saber que hemos sido capaces de ofrecerle una buena estancia nos llena de orgullo. Esperamos tener la oportunidad de volver a recibirle muy pronto.
Jose L.H. Campos
Director de Calidad
Fantastic location, walking distance to everywhere. The property is in a mixed use building so we were on the same corridor as a haematologist, lawyers, digital services company etc. But they seem to operate sporadically and mostly in the morning, the rest of the time the building is quiet. It is on a quiet street which opens directly at one end to the cathedral and the Giralda. At the other end it opens on to Calle Arfe and the lively bars and cafes of El Arenal. Whether you want an authentic breakfast experience, a snack at lunchtime in a deli, or dinner out at a lively Taberna, it’s all within very easy waking distance. There are also great little supermarkets and bakeries close by. The apartment itself was very comfortable, modern and spacious. The cleaners came every 5 days and changed our bedsheets and towels, which was great. For 4 of us, all adults, it was very comfortable. Thank you to the staff who manage the apartment for being responsive to all our needs, any query we had was dealt with quickly and efficiently. We were actually booked into an apartment on the other side of the cathedral but 2 days before our arrival there was a major plumbing problem and we were offered this apartment instead. Thank you for finding us such a great alternative so quickly!
Réponse du service qualité
Dear Toni,
We would like to extend our deepest gratitude for choosing our apartment as your home away from home. Your decision to stay with us is truly appreciated, and we hope that your experience was both comfortable and memorable. It would be an absolute pleasure to have the opportunity to host you once more in the future. Rest assured, we will continue to uphold our commitment to exceptional service to ensure your next stay is even better.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Paul,
Thank you for making us your choice for your trip. We are delighted to read that we could provide everything needed to make your stay pleasant.
We hope to receive you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Thierry,
We are delighted to read how much you enjoyed the apartment. Thankyou for sharing this review with us. We hope you decide to stay again with us on your next trip to Seville.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimada Claudia:
Le agradecemos habernos elegido para sus vacaciones y por tomarse el tiempo para escribir esta gran reseña sobre el apartamento; ha sido un placer para nosotros poder leerla.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Rawya,
Thank you for your recent stay at our apartment and for taking the time to write a review.
Unfortunately the apartment was booked and our cleaning staff had to go in, so they could prepare the apartment and meet our high cleaning standards. Should this not have been the situation we would have been delighted to extend your check out time. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Sahba, The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service, and we lay high value on our personnel being guest orientated and welcoming at all times. We have taken good note of your remarks related to the presence of cockroaches within our grounds; given the climatology of Seville and its geographical position, depending on the humidity and heat, the presence of insects in any house or business is unavoidable, nevertheless we have in place a specific preventive pest control plan as well as regular treatments to avoid their presence in the apartment. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Regards, Jose L.H. Campos
الموقع
الشقة ضيقة جداً ، المبنى عباره عن مكاتب وعيادات بجانب الشقة مما يسبب ازعاج في الصباح
Réponse du service qualité
Dear Razan, thank you very much for your review.
We are grateful for your constructive comments. The location of our apartments usually is the highligh of our guests, we are sorry that on this occasion it did not meet your expectations. We hope to have the opportunity to assist you with your future reservations, so our team will make sure you book the apartment which the best suites your expectations and needs. We truly hope to have the opportunity to welcome you back on your next visit to Seville.
Aija T.
Quality Department
Réponse du service qualité
Estimada Karla, muchas gracias por sus comentarios. Nuestro objetivo principal es asegurar que nuestros huéspedes se sientan cómodos y disfruten plenamente de su estancia. Estamos encantados de saber que fuimos capaces de cumplir con sus expectativas y esperamos poder servirle de nuevo en el futuro.
Aija T.
Departamento de Calidad
Réponse du service qualité
Dear Diana, thank you for sharing your experience with us. We appreciate your highlights on the comfort of our installations and central location. We look forward to serving you again soon.
Aija T.
Quality Department
La ubicación excelente
Réponse du service qualité
Estimado Juan Carlos, muchas gracias por compartir su opinión personal sobre su estadía en nuestro apartamento. Sin duda, su excelente ubicación ofrece un fácil acceso a muchos lugares de interés de la ciudad.
Esperamos poder servirle de nuevo pronto.
Aija T.
Departamento de Calidad
Localização muito central.
best appartment we’ve stayed at. place looks exactly like the pictures.
Réponse du service qualité
Dear Thomas, thank you very much for staying with us and for your kind feedback. It is the best reward for us to know that the apartment met your expectations and you are willing to come back.
We hope to see you on future trips to Seville.
Aija T.
Quality Department
Réponse du service qualité
Dear Sylvain, thank you very much for sharing your review. We appreciate your positive comments about our location and the service your received upon your arrival. We always do our best to offer a caring and personalized service to our guests. Thank you for appreciating our efforts.
We would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Réponse du service qualité
Dear Caroline, thank you very much for your feedback. We appreciate your highlights on the great location and decoration of the apartment. We would also thank you for contacting our us regarding the issues you had with the airconditioning, so we were able to intervene. Thank you for appreciating our efforts.
We look forward to serving you again soon.
Aija T.
Quality Department
Réponse du service qualité
Dear Cheryl, thank you very much for your feedback.
Our team works hard to create unique experiences and provide the best service, therefore we greatly appreciate the time you took out of your day to share your constructive comments.
We look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
Réponse du service qualité
Dear Zach, thank you for reviewing your stay with us. Thank you for taking a moment to highlight the cleanliness and location of our property. It would be a pleasure to welcome you back anytime you plan a visit to Seville.
Aija T.
Quality Department
Réponse du service qualité
Dear Susan, thank you for your valuable feedback.
We appreciate your positive comments about your personal experience at our property and we are thankful for your highlights on the cleanliness of the apartment and our unbeatable location.
It was a pleasure to host you on this occasion and we hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Réponse du service qualité
Thank you Celine for sharing the highlights of your stay with us. It is such a pleasure for us to read that our guests went home with nice holiday memories.
We hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Réponse du service qualité
Dear Tracy, it was a pleasure to assist your family. Thank you very much for taking the time to review your stay with us. We are glad to know that you had a comfortable stay with us and would like to come back.
We look forward to serving you again in the near future.
Aija T.
Quality Department
Réponse du service qualité
Thank you Cris for your kind review, It is the best reward for us to know that the apartment met your holiday expectations and you are willing to come back.
We hope to have the opportunity to welcome you back in our apartment soon.
Aija T.
Quality Department
Réponse du service qualité
Thank you Roberta for choosing our apartment for your stay. We are glad to know that you enjoyed our excellent location in the heart of Seville and we hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Just didn´t have a lock on bathroom door.
Réponse du service qualité
Dear Tracy, we appreciate your comments after your visit to our apartments in the best area of Seville. Since we are always trying to improve, your feedback is crucial to our future success.
We are looking forward to seeing you again.
Aija T.
Quality Department
Réponse du service qualité
Dear Jenny, thank you very much for your feedback.
we are glad to know that our unbeatable location was a highlight of your stay, we hope you enjoyed all the wonders that Seville offers.
Hope to have the opportunity to welcome you back again.
Aija T.
Quality Department
Réponse du service qualité
Dear Arménio, thank you very much for your time to leave us your comments regarding your stay.
Your reservation dates coincided with the highest season in Seville and the most busiest period of the year. We are sorry if this caused you any inconveniences. We always inform our guests before their arrival about it in order to organize the checkin process, but sometimes there can be some aspects which unfortunately does not depend on us.
Thank you very much for making us your choice accommodation in Seville and for your feedback, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.
Aija T.
Quality Department
Todo estaba muy limpio y en una zona que pese a estar en el medio de Sevilla no hay ruido.
Réponse du service qualité
Dear Igor, thank you very much for your positive feedback.
We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered. Also we appreciate your highlights on the cleanliness and great location of the apartment.
Again thank you for this very kind review of your stay and we look forward to serving you again in the future.
Aija Teilane
Quality Department
Réponse du service qualité
Thank you for making us your choice accommodation for your stay in Seville and for your comments regarding your experience. We appreciate your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Seville.
Aija Teilane
Quality Department
Réponse du service qualité
Thank you very much for choosing our apartment for you stay in Seville and you positive comments.
We are delighted that our superior location was a highlight of your stay, in addition to our hardworking staff. We are truly happy to know that we have managed to exceed your expectations regarding to hospitality and service.
We hope to be able to welcome you back very soon.
Aija Teilane
Quality Department
Réponse du service qualité
Le agradecemos sus comentarios.
Gracias por señalar la excelente ubicación y belleza de nuestro apartamento, diseñado para que nuestros huéspedes disfruten de una estancia lo más cómoda posible.
Estamos encantados de saber que fuimos capaces de cumplir con sus expectativas y esperamos que nos visite de nuevo en el futuro.
Aija Teilane
Departamento de Calidad
Réponse du service qualité
Muchas gracias por elegir nuestro apartamento en esta ocasión. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia y esperamos volver a tener la oportunidad de servirla en un próximo futuro.
Aija Teilane
Departamento de Calidad
Réponse du service qualité
Muchas gracias por sus comentarios. Estamos encantados de que haya disfrutado de su estancia entre nosotros. Gracias por elegirnos para su estancia en Sevilla.
Esperamos poder darle la bienvenida de nuevo muy pronto.
Aija Teilane
Departamento de Calidad
la ubicación del apartamento, muy céntrico, rodeado de restaurantes y muy cercano a la catedral. cocina totalmente equipada.
Réponse du service qualité
En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su reciente visita, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas.
Esperamos poder darle la bienvenida de nuevo muy pronto.
Aija Teilane
Departamento de Calidad
Réponse du service qualité
Thank you very much for sharing this great review.
We are glad to hear that our superior location was a highlight of your stay.
It has been a pleasure for us to assist you during your stay in Seville and we look forward to meeting you again soon.
Aija Teilane
Quality Department
- el estacionamiento está lejos, y el agua siempre sale muy caliente de la regadera.
Réponse du service qualité
Le agradecemos que eligiera nuestro apartamento para su estancia en Sevilla, así como el tiempo que ha dedicado en compartir su opinión. Estas opiniones tan son una herramienta esencial para mejorar continuamente la calidad de los servicios que ofrecemos.
Esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija Teilane
Departamento de Calidad
it would have been great to have a few extra towels
Réponse du service qualité
We greatly appreciate the time you spent to review your experience in our apartment, we always strive to exceed guests´ expectations and your comments will help our team reaching that goal.
We look forward to serving you again in the future.
Aija Teilane
Quality Department
Perfect location close to cathedral. Quiet location, superb air-conditioned apartment which was easy to find, felt very secure and easy to get around on foot. Great communication in advance and we were met by the lovely Rocia who was both helpful and knowledgeable. She was there to meet us when we had telephoned from the airport to let her know we were 30 mins away. Swift key handover and simple instructions. Even though there were a couple of minor plumbing issues, help was sent quickly and problems sorted with little fuss. The property was an excellent base while settled my son in Seville for his year abroad.
Slight difficulty locating dustbin to put rubbish into having been instructed to do so. Very low importance.
Réponse du service qualité
We are sincerely grateful for the time you spent to share your detailled comments on your stay in our apartment.
Thank you for your wonderful comments on service provided by our team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention.
We look forward to your next visit.
Aija Teilane
Quality Department
Ubicación perfecta en todo el centro, parking a 400metros, apartamento reformado recientemente y equipamiento completo.
Réponse du service qualité
Estimado Antonio, gracias por este comentario tan estupendo, es para nosotros un placer saber que fuimos capaces de cumplir con sus expectativas, reciba un cordial saludo.
Ana García, Dpto. de calidad
Réponse du service qualité
Queremos darle las gracias por compartir esta opinión sobre su reciente experiencia en nuestro apartamento. Estamos encantados de que haya disfrutado de su estancia.
Esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija Teilane
Departamento de Calidad
Réponse du service qualité
Estimado Gonzalo
Muchas gracias por el tiempo dedicado en compartir sus impresiones personales sobre su estancia en el apartamento Cabildo. Siempre estamos abiertos a recibir sus comentarios, ya que ello nos permite mejorar continuamente la experiencia que creamos para nuestros huéspedes.
Un saludo
Un apartamento increible, aparte de la ubicacion que esta en pleno centro, un apartamento muy comodo y muy amplio. Una decoracion y una limpieza increible. Volvere a sevilla y volvere a quedarme en este apartamento. Recomendadisimo
Réponse du service qualité
Estimada Sandra, primero agradecerte enormemente tu recomendación a nuestros futuros huéspedes, es un placer saber que formamos parte de tus buenos recuerdos en Sevilla, esperamos que vuelvas pronto y nos elijas de nuevo para tu estancia.
Un abrazo, Ana García, Dpto. de calidad
Las habitaciones son pequeñas pero suficientes.
Réponse du service qualité
Estimada Alexandra, le damos las gracias por compartir su opinión sobre sus recientes vacaciones con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir sus opiniones y comentarios constructivos. Un saludo. Ana García, Dpto. de calidad
En el check in, no nos permitieron dejar las maletas a las 13 horas y al estar lejos el aparcamiento tuvimos que hacer varios viajes para trasladar las maletas.
Réponse du service qualité
Estimada María José, apreciamos mucho sus positivos comentarios hacia nuestro apartamento y le agradecemos el tiempo que se ha tomado en compartirlos. Hemos tomado nota de sus observaciones relacionadas con el servicio que recibió en el check in, haremos todo lo posible para mejorar este servicio. Un saludo y esperamos verles de nuevo. Ana García, Dpto de calidad
Nada, todo era perfecto, la situación, la limpieza, la calidad, la decoración... Volvería a ir sin duda.
Réponse du service qualité
Estimado Romualdo, Estamos encantados de saber que hemos logrado superar sus expectativas en lo que respecta a la hospitalidad y el servicio prestado y transmitiremos sus comentarios a todos los miembros del equipo. Gracias de nuevo por esta revisión reconfortante sobre su estancia con nosotros, esperamos su próxima visita. Fátima Roca-responsable Dpto. de calidad.
No hubo nada que nos disgustara.
Lo limpio y nuevo.
Que los vecinos se quejaban por ser un departamento de alquiler de estancias cortas y decían comentarios estando nosotros presentes.