En entrant dans l’appartement on accède directement à une belle pièce à vivre, très sobre mais confortable, également composée d’un canapé-lit double de 1,50 x 1,90. La cuisine est intégrée dans la même zone du salon et est entièrement équipée et composée d’éléments de qualité.
Voir sur la carte
L’exploitant de cet hébergement s’engage à fournir, en plus du service d’hébergement, les services suivants :
• Service de restauration dont le menu peut être consulté ici
• Cet établissement propose son propre service de garde et de consigne de bagages du lundi au vendredi (sauf jours fériés) pour les clients premium, avec enlèvement par notre personnel à l´appartement. Les tarifs sont de 5 € par bagage. Les samedis, dimanches ou jours fériés, vous pouvez utiliser le service d´autres entreprises dans des locaux désignés, à environ 5 € par valise.
• Nettoyage périodique hebdomadaire et changement de linge de lit et de bain, obligatoire pour les séjours de plus de 6 nuits. Inclus dans le prix.
*Possibilité de nettoyage périodique quotidien en supplément. Consulter les tarifs.
Retrouvez dans Genteel Home des appartements de luxe en location pour vos vacances. Appartements de luxe à louer dans les meilleurs quartiers de Séville, Madrid, Grenade, Malaga, Marbella, Costa del Sol, Cordoue, Gijón, Cadix et Florence tout le confort pour votre séjour de luxe sur-mesure.
Appartement San Laureano V
de à
Réponse du service qualité
Estimado Álvaro:
Gracias por sus comentarios. Estamos encantados de saber que su estancia fue excepcional. Ha sido un placer alojaros y esperamos volver a recibiros en el futuro.
Réponse du service qualité
Dear Gulnara,
Thank you for your kind review. We are delighted to hear that you enjoyed your stay and found the location convenient for exploring the city. It’s great to know that our luggage storage service and responsiveness added to your experience. We truly appreciate your feedback and hope to welcome you again in the future.
Posizione comoda per il centro e vicino alla fermata del bus dell’aeroporto. Spazi ampi e personale gentile.
Pulizia non proprio impeccabile. Scalini alti e ripidi.
Réponse du service qualité
Dear Veronica,
Thank you for your feedback and for recommending our property. We are delighted to hear that you appreciated the convenient location near the city center and the airport bus stop, as well as the spaciousness of the apartment and the friendliness of our staff.
We regret to learn that the cleanliness did not meet your expectations, as we strive to uphold high standards in this area. Additionally, we understand that the stairs may not have been to your liking. Please be assured that your comments will be taken into consideration as we continuously seek to enhance our accommodations.
We hope that, despite these concerns, you had a pleasant stay and we would be pleased to welcome you back in the future.
Quality Department.
Réponse du service qualité
Dear Florence,
Thank you for your kind review of your recent visit. It has been a pleasure to host you, and we eagerly anticipate the opportunity to welcome you back in the future.
Réponse du service qualité
Dear Thai,
Thank you very much for your review. We are glad to hear that you enjoyed your stay, highlighting the cleanliness, the comfort of the mattresses and our location. We also appreciate your kind words about our customer service and flexibility on your arrival.
We are delighted that your trip was enjoyable and look forward to welcoming you again in the future.
Réponse du service qualité
Dear Barbora,
Thank you for your feedback. I´m glad to hear that everything went smoothly and that you enjoyed the location. It´s also great to know that our communication met your expectations. We hope to have the pleasure of hosting you again in the future.
Réponse du service qualité
Dear Theebika,
Thank you for your positive feedback. We’re thrilled to hear that you had an amazing experience and found the location great and the accommodation clean. We appreciate your comments and look forward to welcoming you back in the future.
Réponse du service qualité
Dear Pilar,
Thank you for your kind feedback. We´re glad to hear that you enjoyed the excellent location and found the price-performance ratio very good. We appreciate your suggestion regarding the kitchen supplies and will make sure to include additional items like napkins and kitchen paper for future guests. We hope to have the pleasure of welcoming you back soon.
Réponse du service qualité
Dear Nunzia,
Thank you for taking the time to leave such a positive review. We´re delighted to hear that you found our location convenient and that you enjoyed the welcoming atmosphere, cleanliness, and value for money of our establishment.
Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back in the future and providing you with another excellent experience.
Quality Department.
Réponse du service qualité
Estimada Sandra:
Gracias por la considerada retroalimentación sobre su reciente estancia. Es increíblemente gratificante escuchar palabras tan amables, que hacen que nuestros esfuerzos valgan la pena. Su satisfacción es nuestro mayor objetivo, y esperamos tener el privilegio de alojarle de nuevo en nuestro apartamento.
Réponse du service qualité
Estimada Andrea:
Agradecemos sinceramente sus comentarios positivos sobre nuestro departamento. Nos complace saber que encontró el lugar cómodo y en una buena ubicación, con todo lo necesario al alcance.
Lamentamos que haya sentido que faltaba algo de vajilla durante su estancia. Tomamos nota de su observación y revisaremos la provisión de utensilios para garantizar que nuestros futuros huéspedes cuenten con todo lo necesario para una experiencia completa.
Valoramos enormemente sus comentarios y esperamos tener la oportunidad de recibirle nuevamente y superar sus expectativas en el futuro.
La struttura gode di un’ottima posizione per spostarsi a piedi per la città,ha vicinissimo un supermercato e altri servizi e negozi a brevissima distanza. Comode le due stanze e i doppi servizi,ideale per 4 persone.
Purtoppo quando siamo arrivati stavano ancora finendo le pulizie e non avevano lenzuola per il lettino del bimbo (cosa che avevo io ma per altri poteva essere un problema). Non abbiamo avuto contatto diretto con lo staff ma per messaggio sono comunque stati disponibili.
Réponse du service qualité
Dear Marco,
Thank you for taking the time to share your feedback about your recent stay with us. We´re delighted to hear that you found our property well-positioned for exploring Seville, with convenient access to amenities and shops nearby. We´re also pleased to know that you found the accommodations comfortable and suitable for your party size.
However, we sincerely apologize for any inconvenience caused by the delay in cleaning and the lack of sheets for the baby bed upon your arrival. Such delays are not typical of our services, but occasionally unexpected circumstances may arise. We will investigate this situation further and take measures to prevent such occurrences in the future.
We appreciate your understanding and patience during this time. Should you decide to stay with us again in the future, please do not hesitate to reach out to us directly if you require any assistance during your stay.
Quality Department.
Réponse du service qualité
Estimada Ana:
Agradecemos sinceramente sus comentarios sobre nuestro espacio. Nos complace saber que encontró la distribución del lugar satisfactoria. Es gratificante saber que la cocina está bien equipada y que encontró las camas muy cómodas. Además, nos alegra saber que la ubicación del lugar fue de su agrado y que la calle es tranquila. Valoramos su retroalimentación y esperamos tener el placer de recibirla nuevamente en el futuro.
Réponse du service qualité
Dear Stefania,
Thank you for your kind words. We´re delighted that you appreciated the convenient location near the center, spacious rooms, and bathrooms, as well as our warm welcome. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future.
Quality Department.
Réponse du service qualité
Estimado Aitor:
Valoramos inmensamente sus comentarios positivos y nos complace saber que su estancia fue agradable. Gracias por confiar en nuestros servicios.
Réponse du service qualité
Dear Erik,
Thank you for your feedback regarding the location in relation to all the attractions. We´re glad to hear that everything is within easy walking distance. We strive to provide convenient access to nearby attractions to enhance our guests´ experience. We hope to welcome you back for another enjoyable stay in the future.
Quality Department.
Réponse du service qualité
Dear Sam,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Réponse du service qualité
Dear María,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Réponse du service qualité
Dear Sari,
Thank you very much for your kind words! We´re delighted to hear that you and your family enjoyed your stay in our beautiful little apartment near the river. It´s wonderful to know that you found our hosts to be exceedingly helpful and appreciated their recommendations. We aim to provide a welcoming and comfortable experience for our guests, and your feedback means a lot to us. We hope to have the pleasure of hosting you and your family again in the future.
Nothing, the place is great. The heating was not strong enough for some of my friends, but I didn´t mind.
Réponse du service qualité
Dear Silder,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our location, decor, and the abundance of appliances available in the apartment. We´re especially pleased to know that you found the beds to be very comfortable. We apologize for any inconvenience caused by the heating not being strong enough for some of your friends. Please rest assured that we will review this issue to ensure a more comfortable stay for all guests in the future.
Once again, thank you for your kind words, and we hope to have the pleasure of welcoming you back soon.
Quality Department.
Die Lage der FeWo ist super, kurzer Weg zu allen Sehenswürdigkeiten. Die Ausstattung ist gut und die zwei Bäder sind ein schöner Bonus. Die FeWo wurde in dieser Zeit auch gereinigt, die Betten frisch bezogen und die Handtücher gewechselt. Das habe ich bis jetzt bei einer Ferienwohnung noch nicht erlebt.👍😊
Réponse du service qualité
Dear Silke Jahn - Popov,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Kind regards,
Quality Department
Réponse du service qualité
Dear Sylvain,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service. It was our pleasure hosting you, and we hope to welcome you back again in the future.
+ nice apartment, 2 bedrooms +living area+2 bathrooms low noise from the streets Mercadona supermarket located nearby good wifi+big TV screen
furniture in living room have seen better days. I think its time to change it to something new.
Réponse du service qualité
Dear Tomasz,
Thank you for taking the time to share your feedback. We are delighted to hear that you had a fantastic time in Sevilla and that you enjoyed our apartment, its amenities, and the convenient location.
Your observation regarding the furniture in the living room is duly noted, and we appreciate your suggestion. We continuously strive to enhance our guests´ experience, and your input is valuable in this process. We will take your comments into consideration as we work on improvements.
We hope to have the pleasure of hosting you again in the future.
Kind regards,
Quality Department
Wir haben da nichts zu meckern
Réponse du service qualité
Dear Erik,
We´re deeply grateful for your review and for recognizing the dedication and hard work of our staff. Knowing that you had such a positive experience with our team and that it contributed significantly to your enjoyment is very encouraging for all of us. Your kind words and appreciation serve as a great motivator for our team to continue striving for excellence in guest satisfaction. We greatly anticipate the opportunity to host you again in the future.
Kind regards,
Quality Department
The location was very good, showers were good, the washing machine worked well, and the apartment was clean. The refrigerator was nice and a good size. A good supermarket was very close, and it´s easy to pick up a taxi from the corner.
I don´t recall any information about not having an elevator. One of my party has a bad knee and the steps were steep up to the apartment. The living room furniture was not very comfortable (the chairs were very low/short) and the sofa fabric looked very worn. We were surprised there wasn´t a coffee pod type coffee maker.
Réponse du service qualité
Dear McGovern,
Thank you for taking the time to provide your feedback on your recent stay in our apartment. We are delighted to hear that you found the location convenient, with easy access to a nearby supermarket and taxi services. It´s great to know that the showers, washing machine, and cleanliness of the apartment met your expectations.
We take note of your suggestion for a coffee pod type coffee maker, and we appreciate your observations about the comfort of the chairs. This can vary according to each customer´s preference, but we will review it comfort.
Regarding the elevator, we aim to be as transparent as possible, which is why we provided the specific information about the apartment in our web site, also you can find this information in your booking confirmation when you make it.
Thank you for choosing our accommodation, and we hope to have the opportunity to host you again in the future, offering a better experience.
Warm regards,
Quality Department
Réponse du service qualité
Dear Janina,
Thank you for taking the time to share your experience with us. We are delighted to hear that the property lived up to its description and that you enjoyed your stay in a quiet part of Seville.
We appreciate your understanding regarding the initial wifi issues and are pleased that our team was able to respond quickly and find a solution to ensure your comfort. Your feedback is valuable, and we will use it to further enhance our services.
If there´s anything more you´d like to share or any specific aspects you feel could be improved, please feel free to let us know. We hope to have the pleasure of hosting you again in the future.
Best regards,
Quality Department
Posizione,arredamento e comodità. Purtroppo anche se c´era il wifi nn ha mai funzionato è una piccolezza cmq rispetto a tutto il resto che era perfetto.i letti sono singoli ma vicini,con ognuno le sue lenzuola e piumetto,in pratica nn matrimoniali.riscaldamento gestito autonomamente, cucina completa di tutto(noi facevamo la colazione a casa).lavastoviglie e forno micronde presenti ma mai usati.la tv c´è ma solo in spagnolo,ti lasciano 2 paia di chiavi di casa.fermata autobus Torneo che è il capolinea sia andata che ritorno dall´aereoporto al costo di 4 euro a testa i biglietti li fai sopra al bus.appartamento in zona san laureano a 10-15 min a piedi dal centro e dalle maggiori attrazioni.
Gli armadi all´interno sapevano un pò di chiuso,magari qualche deodorante appeso all´interno nn sarebbe male.
Réponse du service qualité
Dear Patrizia,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Kind regards,
Quality Department
Réponse du service qualité
Dear Lucia,
Thank you for your kind words. We´re delighted to hear that you found our house clean and cozy, and the location comfortable and quiet. Your positive feedback means a lot to us. We look forward to welcoming you back.
Quality Department.
Nulla
Réponse du service qualité
Dear Pierluigi,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Quality Department.
La moka per il caffè, Con una macchina a cialde si acconterebbero tutti i gusti e palati.
Réponse du service qualité
Dear Paolo, We extend our heartfelt gratitude for taking the time to share your feedback regarding your recent stay. We are pleased to hear that the tranquility of our accommodations contributed to a positive experience for you. We value your suggestion. Guest feedback is invaluable to us, as it guides our ongoing efforts to enhance the overall experience for our esteemed patrons. We are genuinely thankful for your insights and hope to have the pleasure of hosting you again in the future.
Quality Department
Zeer goede locatie. Mooi appartement met alle comfort!
Réponse du service qualité
Dear Leandra,
We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay. Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.
Kind regards,
Quality Department
Les gens qui rentrent à 4h du matin en faisant beaucoup de bruits
Réponse du service qualité
Dear Sentob,
Thank you for taking the time to share your experience. We apologize if the noise from late-night arrivals disrupted your stay. Even though it is a situation that we do not have 100% control over; ensuring a peaceful environment for our guests is important to us, and we´ll look into ways to address and minimize disturbances caused by late-night arrivals. Your feedback helps us improve, and we appreciate your understanding. If there´s anything else you´d like to share or if we can assist you further, please feel free to reach out.
Thank you for your feedback,
Kind regards,
Quality Department.
Réponse du service qualité
Dear Monica. We´re genuinely appreciative of your positive review. Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay. Thank you for being a part of our journey and for your kind words. We´re glad to know that our location met your expectations. Our team strives to offer a prime spot that enhances our guests´ experiences.We´re thrilled that our staff made a positive impression on you. Thank you for recognizing this aspect of your stay. We look forward to hosting you again in the future.
Quality Department.
The neighborhood!!
Réponse du service qualité
Dear Kaniz,
We appreciate your feedback regarding the apartment. We always aim to offer apartments in pleasant and well-located neighborhoods to ensure our guests have a great experience during their stay.
It´s unfortunate that the neighborhood didn´t meet your expectations. People´s perceptions of neighborhoods can vary, and we understand that everyone has their own preferences. We´re sorry to hear that the location didn´t feel right for you.
If you decide to stay with us again in the future, please let us know your preferences, and we´ll do our best to accommodate them. Your comfort and satisfaction are important to us, and we value your feedback. Thank you for choosing our apartment for your stay, and we hope you enjoyed other aspects of your visit to Sevilla.
Kind regards,
Quality Department
Réponse du service qualité
Dear Renata,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Quality Department.
However, in the modern era of technology, we were a bit disappointed with the fact that we had to pay EUR 30 since we arrived at 10pm. We don´t expect hosts to wait for guests throughout the entire day, but a simple lockbox or a keypad system would be appreciated.
Réponse du service qualité
Dear Andrija,
We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay.
We sincerely regret any inconvenience regarding late check-in. We always try to be transparent with our guests, so information about our late check-in policy and associated late check-in charges is available on our website, and can be viewed by all our guests before and after booking. While we understand your concerns, we strive to provide a personalised check-in service to ensure a warm and welcoming arrival experience for our guests, which is why check-in is done in person. We regret any misunderstanding in this regard.
Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.
Kind regards,
Quality Department
Réponse du service qualité
Dear Amilcar Chavez,
Thank you for taking the time to share your feedback with us. We´re delighted to hear that you found our place to be a good choice for your stay. We apologize for any inconvenience you experienced with the GPS navigation, sometimes its update does not give precise indications, but our customer service team is always available to advise you on the best way to reach our accommodation. Your input is invaluable to us, and we hope to have the pleasure of welcoming you back in the future for an even better stay.Thank you again for choosing us as your accommodation.
Quality Department.
A dificuldade de estacionar próximo ao apartamento !’
Réponse du service qualité
Dear Daniela Beatriz,
We appreciate your feedback regarding your recent stay in our Seville apartment. Thank you for sharing your thoughts with us.
We´re delighted to hear that you found our accommodation to be very new and clean. We take great pride in maintaining our apartments to the highest standards to ensure a comfortable stay for our guests. Additionally, our central location in the historic center of Seville allows easy access to many popular attractions, and we´re pleased that you found it convenient in that regard.
Regarding the parking issue, we understand that parking can be challenging in the historic center. However, we would like to inform you that there is a convenient parking facility, APK2, located within a two-minute walk from our apartment. We recommend this option to our guests as it provides secure parking while allowing you to enjoy the central location of our accommodation without the worry of finding parking on the streets.
We hope this information is helpful and that it enhances your future stays with us. Once again, thank you for choosing our apartment, and we look forward to welcoming you back for an even more enjoyable visit.
Warm regards,
Quality Department
Todo era más que positivo.
Réponse du service qualité
Querido Jorge,
Agradecemos profundamente sus elogios respecto a nuestro apartamento. Nos complace enormemente saber que disfrutó de su estancia. Esperamos con gran entusiasmo la oportunidad de volver a recibirlo en un futuro cercano para ofrecerle una experiencia aún más excepcional.
Saludos cordiales,
Departamento de Calidad
Réponse du service qualité
Dear Tom,
Thank you for your kind words. We´re delighted you enjoyed your stay and appreciated the convenient location. It is highly appreciated your recommendation.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Claudio,
thank you for your wonderful review, it was a pleasure to hosted you.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimada Amaia, estamos muy agradecidos por su valoración positiva. Nos alegra mucho saber que disfrutaron de su estadía en nuestro apartamento. Sus comentarios significan mucho para nosotros y nos dan el impulso para seguir mejorando. Esperamos que hayan tenido una experiencia agradable en nuestro apartamento y esperamos darles la bienvenida de nuevo en el futuro.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Estimada Laura:
Gracias por la considerada retroalimentación sobre su reciente estancia. Es increíblemente gratificante escuchar palabras tan amables, que hacen que nuestros esfuerzos valgan la pena. Su satisfacción es nuestro mayor objetivo, y esperamos tener el privilegio de alojarle de nuevo en nuestro apartamento.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Estimada Pilar:
Apreciamos profundamente el tiempo que se tomó para escribir esta crítica positiva. Sus percepciones y satisfacción significan mucho para nosotros. Estamos constantemente luchando por la excelencia en hospitalidad, y sus comentarios nos alientan. Esperamos con ansias su próxima visita.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Estimada Charlotte:
Su generosa retroalimentación es muy apreciada. Es alentador saber que nuestros esfuerzos han tenido un impacto positivo en usted. Esperamos tener la oportunidad de alojarle de nuevo pronto.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Hayden,
We wanted to express our deepest appreciation for choosing our apartment for your recent stay. Your oppinion is highly valued, and we hope that our facilities and services met all your needs. It would be an absolute pleasure to have the opportunity to host you again soon. We remain at your service, ready to make your next visit just as memorable, if not more so.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Tim,
We are thrilled that you had a pleasant stay in Seville and that you enjoyed the many benefits of the apartment. Thank you for your kindness when writing this review. We look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Anna,
We wish to express our deepest appreciation for your kind comment about your recent stay in our apartment. We are pleased to know that our facilities and services met your expectations and that you enjoyed a pleasant experience. We value your opinion and strive to constantly improve our services. We hope to have the pleasure of welcoming you back in the near future and offering you an even more memorable experience.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Anja,
We would like to take this opportunity for having chosen us for your visit and for taking the time to write a review. We are happy that you enjoyed your stay and we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
バス駅から徒歩5分で行ける。比較的静か。
エレベーターがなかったのでスーツケースを運ぶのが大変だった。
Réponse du service qualité
Dear Mayumi,
Thank you for making us your choice and for praising the benefits of the apartment. However, we are saddened that some details prevented your stay of being perfect. Do not hesitate to contact us in the future to give us the opportunity to assist you during your stay and once again, thank you for making us your preferred apartment.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimada Julia:
Gracias por elegir nuestro apartamento San Laureano V y por escribir esta reseña. Sin dudas, nuestros futuros huéspedes la encontraran muy útil. Esperamos poder volver a recibirle pronto.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Estimada Violeta:
Muchas gracias por compartir sus impresiones del apartamento con nosotros. Nos alegra saber que, a pesar de las observaciones que indica, nos puntúe con esta gran nota. Esperamos volver a recibirle de nuevo muy pronto.
Jose L.H. Campos
Director de Calidad
The air conditioners didn´t work. It was freezing there.
Réponse du service qualité
Thank you for making us your choice and for praising the benefits of the apartment. However, we are saddened that some details prevented your stay of being perfect. Do not hesitate to contact us in the future to give us the opportunity to assist you during your stay and once again, thank you for making us your preffered apartment.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimado Andrea:
Le agradecemos sus palabras hacia nuestro apartamento. Nos alegramos enormemente de que disfrutara de su estancia y esperamos nos dé la oportunidad de volver a servirle pronto.
Jose L.H. Campos
Director de Calidad
We had a great experience. Andrea welcomed us very well. We were very well treated, the place is very well located, comfortable and clean. It has everything you need.
Nothing to complain about.
Réponse du service qualité
Dear Thiago,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.
Jose L.H. Campos
Quality Department Manager
La ubicación, el diseño del apto, la atención del anfitrión
Réponse du service qualité
Estimado Miguel, cuánto nos alegra leer sus comentarios y que haya disfrutado de un lugar tan único como es Sevilla. Apreciamos el tiempo que se tomó para escribir una reseña sobre su experiencia personal y esperamos que nos visite de nuevo en el futuro.
Aija T.
Quality Department
Os apartamentos são confortaveis e têm os equipamentos necessários para a confecção de refeições como também utensilios necessarios para a limpeza. Correspondem exatamente as fotografias publicadas. Decoração moderna.
Na hora do check in (15h) tivemos de esperar cerca de 2 horas para que terminassem a limpeza dos apartamentos, tendo dado entrada num dos apartamentos apenas às 17h30.
Muy buen apartamento. Hemos pasado un fin de semana y nos ha encantado. Muy limpio y cómodo. Recomendable al 100%.
Réponse du service qualité
Muchas gracias Jordi por sus comentarios. Estamos encantados de saber que fuimos capaces de cumplir con sus expectativas y esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija T.
Departamento de Calidad
L´appartement est très confortable, il y avait même des petit produits dans les salles de bain. Il est aussi très bien placé, nous avons fait toutes nos visites à pied.
le bruit des voisins
Réponse du service qualité
Dear Veronique, thank you for sharing your feedback on your recent holiday experience with us. We highly value your time and comments. Hope to meet you in near future again.
Aija T.
Quality Department
Réponse du service qualité
Dear Ricardo, thank you very much for the time you took to review your stay with us.
We strongly believe that there is always room for improvement and your comments will help our team in their continuous efforts aimed at meeting our guests´ expectations.
We hope to meet you soon again.
Aija T.
Quality Department
Réponse du service qualité
Muchas gracias por su opinión y su amable recomendación.
Esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija T.
Departamento de Calidad
Très bien situé en proximité du centre-ville Calme, très propre Le fait d´avoir deux salles de bain est très appréciable
Réponse du service qualité
Thank you very much for your kind review regarding your stay. We are delighted that our superior location was a highlight of your stay and you had a memorable time in Sevilla.
Hope to see you again in the future.
Aija Teilane
Quality Department
it had a washer and decor was nice.
it was a little further out from the center than I had thought (not hosts fault- my incorrect analysis).
Réponse du service qualité
Thank you for the time you took out of your day to share your comments regarding your stay with us.
We appreciate your constructive critics, and certainly look forward to serving you again in the future.
Aija Teilane
Quality Department
Tuvimos que esperar varias horas hasta que nos dejaron entrar. Ponía a las 14 y no entramos hasta las 17.
Réponse du service qualité
Estimado Ricardo, en primer lugar, nos gustaría darle las gracias por elegir nuestro apartamento para su estancia en Sevilla y por compartir su opinión.
Nos gustaría aprovechar esta oportunidad para confirmar que el horario de llegada en nuestros apartamentos es siempre a partir de las 15.00. Lamentamos mucho los inconvenientes por la espera excepcional que experimentó a su llegada, dado a un problema puntual. Queremos hacerle llegar nuestras más sinceras disculpas y nos aseguraremos de discutir su opinión internamente con el objetivo de evitar este tipo de situaciones en futuro.
Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo pronto.
Aija Teilane
Departamento de Calidad
Tot i que no crec que hi hagi res crític, comentaria que el barri, Santa Cruz; que era el lloc on turísticament trobes els principals monuments: La Giralda i els alcaceres reales; quedaven una mica lluny del apartament (aprox.25 minuts caminant).