Magnifique appartement situé au coeur de Séville dans la rue Murillo, parallèle à la rue San Eloy. Proche des principaux commerces de la ville et des monuments les plus emblématiques de Séville.
De l’entrée, nous accédons directement à la cuisine entièrement équipée, avec tous les ustensiles nécessaires et une table à manger, où vous pourrez déguster un agréable petit déjeuner. Plus tard, nous trouvons le salon, qui dispose d’un canapé-lit double, d’une table de chevet, d’une télévision et d’une fenêtre lumineuse.
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Appartement Murillo V
de à
Locatie exceptionala. Curatenie impecabila. Paturi minunate. Supermarket f aproape. Ajungi orinde intre 10-20 minute.
S-a stricat un lift.
Réponse du service qualité
Dear Sorin,
Thank you for your kind review. We are pleased to hear that you enjoyed the exceptional location, cleanliness, and comfort of the apartment. It’s great that the nearby supermarket was convenient for you, and that you were able to easily explore the city.
However, we apologize for the issue with the elevator. Please note that this was an isolated incident, and we are working to ensure everything is in perfect working order for future guests.
Thank you for choosing us. We hope to welcome you again soon and provide you with an even better stay.
Quality Department.
Todo estuvo increíble, ubicación cerca de todo
Nada
El departamento está genial, la cama y las almohadas increíbles! La ubicación buenísima! Repetiría!
Nada malo que decir!
The apartment´s sound system
Réponse du service qualité
Dear Camille,
Thank you for your thoughtful feedback. We are delighted to hear that you appreciated the apartment’s excellent location, its cleanliness, and the attentiveness of our team, as providing a seamless and comfortable experience for our guests is always our priority. However, we regret if the sound system caused any inconvenience during your stay. Please know that we value your input and will review this aspect to ensure a more enjoyable experience for future guests. Thank you for choosing us. It would be a pleasure to welcome you again in the future.
Quality Department.
Lugar céntrico y tranquilo. El apartamento muy limpio.
Falta de información sobre funciones de algunas cosas del apartamento y creo que deberían de tener algunas cosas de menaje más,tacitas de café ,algún vaso más.....
Réponse du service qualité
Estimada M. Angeles:
Gracias por compartir su comentario. Nos complace saber que disfrutó de la ubicación céntrica y tranquila del apartamento, así como su limpieza.
Lamentamos que haya experimentado dudas sobre el funcionamiento de algunos elementos del apartamento. Queremos recordarle que siempre puede comunicarse con nosotros a través de los números de teléfono proporcionados, donde estaremos encantados de resolver cualquier duda que pueda surgir durante su estancia. Además, tomamos nota de su sugerencia sobre el menaje y la dotación de utensilios, y revisaremos los inventarios para considerar mejoras.
Esperamos que, a pesar de estos detalles, haya disfrutado de su estancia y que podamos darle la bienvenida nuevamente en el futuro.
Departamento de Calidad
no!
Posizione comodissima, appartamento moderno e confortevole
Réponse du service qualité
Dear Gianicolo,
Thank you for your kind feedback. We are delighted to hear that you enjoyed the convenient location and found the apartment modern and comfortable. We appreciate your comments and hope to welcome you back for another pleasant stay in Seville.
Quality Department
Excelente ubicación y personal amable
we had to wait in front of the building 20 mins to collect the keys on a tight travel schedule
Réponse du service qualité
Dear Idil,
Thank you for sharing your experience with us. We are glad to hear that you appreciated the apartment´s location, cleanliness, and the amenities provided, such as oil, salt, and coffee, which allowed you to cook as you liked. We are also pleased that the nearby parking was convenient.
We sincerely apologize for the wait during check-in. Please note that delays in key collection are not a usual part of our service; however, unexpected situations can occasionally cause delays. We regret the inconvenience this caused, and rest assured, we are continuously working to ensure that such delays do not become a recurring issue.
We truly appreciate your feedback and hope to have the opportunity to welcome you again in the future with a more seamless check-in experience.
Quality Department
Réponse du service qualité
Estimado Iratxe:
Muchas gracias por su comentario tan positivo. Nos alegra saber que disfrutaron de su estancia familiar y que encontraron el apartamento confortable y bien equipado para pasar unos días agradables. Nos complace también que la limpieza, la reciente reforma y la comodidad de las camas hayan sido de su agrado. Será un placer recibirles nuevamente en el futuro.
Departamento de Calidad.
Hicimos el check-in sobre las 21:30 y tuvimos que pagar un extra de 30€. Sabíamos que teníamos que pagarlo pero me parece excesivo ya que no eran horas de madrugada.
Réponse du service qualité
Estimada Amaia:
Muchas gracias por su comentario y por destacar tanto la limpieza del apartamento como la excelente ubicación. Nos alegra saber que disfrutaron de su estancia y que el personal fue amable y atento.
Con respecto al coste del check-in tardío, comprendemos su percepción y agradecemos su comprensión al respecto. Tal como se detalla en nuestras condiciones, este cargo se aplica para cubrir la asistencia personalizada fuera del horario habitual, ya que es necesario contar con personal disponible específicamente para recibir a los huéspedes en horarios tardíos.
Esperamos que, a pesar de este pequeño descontento, hayan disfrutado de su estancia. Agradecemos su recomendación y esperamos tener el placer de recibirles de nuevo en el futuro.
Departamento de Calidad.
Réponse du service qualité
Estimada María:
Le agradecemos sinceramente por compartir su opinión. Nos complace saber que encontró el apartamento cómodo y bien ubicado. Nos esforzamos por ofrecer siempre una experiencia agradable para nuestros huéspedes y nos alegra que su estancia haya sido satisfactoria. Esperamos tener el placer de recibirle nuevamente en el futuro.
Departamento de Calidad.
Near lots of tourist sites. We walked to every place. Black out shades also helped us sleep.
Maybe some conditioner for my hair.
Réponse du service qualité
Dear Tamara,
Thank you for your wonderful feedback! We are delighted to hear that you had a great stay and that our location in the center allowed you to easily visit all the places you wanted to see. It´s fantastic that you found our proximity to tourist sites convenient and enjoyed the blackout shades for a good night´s sleep.
We appreciate your suggestion regarding the conditioner for your hair. Your feedback helps us improve our amenities for future guests. We hope to welcome you back for another enjoyable stay in the future.
Quality Department.
Réponse du service qualité
Estimado Carlos:
Le estamos sinceramente agradecidos por tomarse el tiempo de compartir sus impresiones, y valoramos especialmente su mención sobre la excelente ubicación de nuestro apartamento. Su satisfacción es nuestra meta y nos llena de orgullo haber cumplido con sus expectativas.
Departamento de Calidad.
Staying in the city center of Sevilla was truly fantastic! The property’s central location made it incredibly convenient to explore all the major tourist attractions, restaurants, and vibrant cultural spots that Sevilla has to offer. Being so close to the heart of the city allowed us to immerse ourselves fully in the local atmosphere and enjoy the rich history and beauty of Sevilla without any hassle.
Unfortunately, we found the ironing board to be quite small and uncomfortable to use, which rendered it unusable for our needs. As a result, we had to improvise and use the bed as a makeshift ironing board, which was far from ideal. It would greatly enhance the convenience and comfort of future guests if the property could provide a more functional and user-friendly ironing board.
Réponse du service qualité
Dear Farid,
Thank you for taking the time to share your detailed feedback. We are delighted to hear that you had an excellent stay and that you enjoyed the prime location of our property in the heart of Seville. It’s wonderful to know that being so close to the city’s main attractions allowed you to fully immerse yourself in the vibrant atmosphere and rich history of the area.
We appreciate your comments regarding the ironing board, and we sincerely regret any inconvenience this may have caused during your stay. Your suggestion is valuable, and we will certainly take it into consideration to improve the comfort and convenience for our future guests. We hope to have the pleasure of welcoming you back on your next visit to Seville.
Quality Department.
Réponse du service qualité
Estimada Rosa:
Gracias por compartir su experiencia con nosotros. Nos alegra saber que disfrutó de nuestro apartamento bien situado, equipado con aire acondicionado y todas las comodidades necesarias. Valoramos sus comentarios y esperamos tener la oportunidad de recibirle nuevamente en el futuro.
Departamento de Calidad.
Réponse du service qualité
Dear Hissam,
Thank you for your positive feedback. We´re delighted to hear that you found the apartment well-located, functional, and spacious. Your recommendation means a lot to us. We look forward to welcoming you again for another great stay in Seville.
This condo is located 2 mins walk from the main shopping streets of Seville and literally 10 mins to all the major attractions (Plaza de Espana is about 20 mins). Bars, groceries, bakeries are right out the front door. We were met by Alba who was super nice and explained everything to us. Was nice to have a clothes washer in the condo.
Beds (like everywhere) are hard and parking is quite expensive (but that is not an issue of the condo).
Réponse du service qualité
Dear Thomas,
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our location to be convenient, with easy access to the main shopping streets and major attractions of Seville. It´s wonderful to know that Alba provided you with a warm welcome and thorough explanation of everything.
We appreciate your kind words about the amenities provided, including the clothes washer. Regarding your comment about the beds, we understand that perceptions of comfort can vary from person to person. However, we will certainly take your feedback into consideration as we strive to continuously improve our guests´ experience.
We hope you had a pleasant stay overall, and we look forward to welcoming you back for another enjoyable experience in the future.
Quality Department.
Quando siamo arrivati la casa non era ancora pronta. La casa non era pulita bene, c´erano capelli ovunque. Troppo costosa a fronte di questi difetti.
Réponse du service qualité
Dear Di Benedetto,
Thank you for your feedback. We are pleased to hear that you appreciated the location and comfort of our flat. However, we deeply regret that the cleanliness did not meet our usual high standards during your stay. We understand how disappointing it must have been to find the house below your expectations.
Had you informed us of these issues and your dissatisfaction during your stay, we would have been more than happy to provide an appropriate solution to ensure a satisfactory experience. Your feedback is invaluable, and we will take the necessary actions to improve our services and prevent such occurrences in the future.
Thank you for bringing this matter to our attention. We hope you give us the opportunity to host you again and offer a better experience.
Quality Department.
It is great accommodation...Larger cups for tea and coffee would be nice :) Street could be noisy at night but ear plugs worked great.
Réponse du service qualité
Dear Fiona,
Thank you for your wonderful feedback. We´re delighted that you enjoyed our great location and felt safe in our apartment building. It´s fantastic to hear that you appreciated the amenities, including the two elevators and the lovely bathroom, as well as the decor. We´re also pleased to know that our customer service contact was excellent and responsive via WhatsApp, and that the checkout process was easy for you.
We value your suggestion for larger cups for tea and coffee and will take it into consideration for future improvements. Regarding the noise from the street, please note that noise levels can vary depending on the time of year and local festivities. However, we will review our soundproofing system to make improvements where necessary.
We look forward to welcoming you back for another enjoyable stay in the future.
Quality Department.
It is great accommodation...Larger cups for tea and coffee would be nice :) Street could be noisy at night but ear plugs worked great.
Réponse du service qualité
Dear Fiona,
Thank you for sharing your positive feedback about your recent stay with us. We´re delighted to hear that you enjoyed the great location, the safety of our apartment building, the amenities such as the elevators and the nice bathroom, as well as the decor. We´re also pleased to know that you found our customer service contact to be excellent and responsive on WhatsApp, and that the checkout process was easy for you.
Your suggestion for larger cups for tea and coffee is duly noted, and we appreciate your input as we continually strive to enhance the comfort and convenience of our accommodations.
Regarding the noise from the street at night, we apologize for any inconvenience this may have caused. Please note that external factors such as the time of year or local festivities may contribute to variations in noise levels. However, we will check the soundproofing system to avoid complaints in the future.
Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit.
Quality Department.
Réponse du service qualité
Estimada Josefina:
Nos complace enormemente saber que su estancia fue excelente y que disfrutó de la ubicación ideal para explorar la hermosa ciudad de Sevilla. Nos esforzamos por ofrecer un ambiente acogedor y cómodo, y nos alegra saber que lo encontró así. Agradecemos sinceramente su recomendación y le agradecemos por elegir nuestro alojamiento para su visita a Sevilla. Si alguna vez decides regresar a esta encantadora ciudad, estaremos encantados de recibirle de nuevo y brindarle otra experiencia memorable. Gracias por compartir tu experiencia con nosotros.
Réponse du service qualité
Estimado Jose Antonio:
Agradecemos sinceramente su amable comentario sobre su reciente estancia con nosotros. Nos complace saber que disfrutó de nuestra privilegiada ubicación y que encontró nuestro apartamento cómodo y bien equipado. Nos alegra que nuestro servicio de gestión de aparcamiento haya sido útil y haya contribuido a hacer su estancia más placentera.
Además, nos complace saber que apreció nuestra oferta de servicios adicionales, como la asistencia en la planificación de actividades durante su estancia. Estamos aquí para garantizar que cada momento de su tiempo con nosotros sea memorable y sin contratiempos.
Gracias por recomendar nuestro establecimiento. Esperamos tener el placer de recibirlo/a nuevamente en el futuro y brindarle otra experiencia excepcional.
Departamento de Calidad.
Very clean apartment and centrally located
Réponse du service qualité
Dear Sarah Jane,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Kind regards,
Quality Department
딱히 아쉬운점은 없었는데 제가 있던곳은 맞은편건물에 사무실이 너무 떡하니 보여서 좀 당황했습니다. 하지만 블라인드를 내릴 수 있었습니다.
Réponse du service qualité
Dear Subeom,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Kind regards,
Quality Department
Réponse du service qualité
Estimada Leonor,
Apreciamos que destaque la ubicación central de nuestro apartamento. Es gratificante saber que consideró nuestra ubicación como un factor positivo en su estancia. Gracias por su valiosa retroalimentación y esperamos la oportunidad de servirle nuevamente en el futuro.
Saludos cordiales,
Departamento de Calidad
Réponse du service qualité
Estimado Antonio Jesús,
Nos sentimos sumamente honrados por sus amables palabras y le agradecemos de corazón que haya elegido quedarse en nuestro establecimiento. Es un inmenso placer poder servirle y contribuir a que su estancia sea memorable.
Saludos cordiales,
Departamento de Calidad
N/A
Réponse du service qualité
Dear Gergana,
Thank you for your wonderful review. We´re thrilled to hear that you enjoyed your stay in our apartment and that it met your expectations for cleanliness, comfort, and location. We take pride in our convenient location and appreciate your kind words about it. We hope to welcome you back for another pleasant stay in beautiful Seville.
Quality Department.
Réponse du service qualité
Estimado Martinez Perez,
Nos alegra saber que disfrutó de la ubicación de Murillo V en Sevilla. La ubicación es un aspecto fundamental para nosotros, y su satisfacción nos llena de alegría.
Esperamos tener el placer de darle la bienvenida nuevamente en un futuro cercano.
Saludos cordiales,
Departamento de Calidad
Zentrale Lage, gute Einkaufsmöglichkeiten, Bushaltestelle nur wenige Schritte entfernt
Réponse du service qualité
Dear Ursula,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards,
Quality Department
chambre à coucher à deux lit au lieu d’un grand lit porte serviette cassé poubelle toilette usée photo partagé sur le site n’est pas identique, lors du choix de l’appartement j’aurais préféré que les images soit conforme à notre réservation
Réponse du service qualité
Dear Adil,
Thank you for taking the time to share your feedback. We´re delighted to hear that you found the location of our establishment perfect. However, we are sorry to learn that your experience did not meet your expectations. We would like to emphasize that we strive to provide transparent information on our website where you can find information about the distribution of the apartment, like rooms, baths, kitchen and living roon, however, we regret that in your case we did not meet your expectations regarding layout of the bedrooms.
On the other hand, we aim to ensure that the images accurately represent the accommodations we offer. Therefore, once the reservation is made, we send a confirmation email to avoid any confusion regarding the chosen apartment. We regret any misunderstandings you may have encountered in this regard. Your feedback helps us work towards maintaining this commitment to transparency and providing accurate information to our valued guests.
We have taken note of your comments to solve the aspects that are not in perfect condition to offer our future clients the best possible stay. Thank you for your feedback, and we hope you give us another opportunity in the future to offer you a better stay.
Kind regards,
Quality Department.
The property was clean, well equipped, and centrally located. Staff was extremely helpful.
Réponse du service qualité
Dear Raymond,
We´re thrilled that our staff made a positive impression on you. Providing excellent service and a friendly atmosphere is a core value for us. Your feedback reinforces our commitment to creating memorable experiences. Thank you for taking the time to share your thoughts, and we look forward to serving you again in the future.
Kind regards,
Quality Department
La presión del agua de la ducha es muy mala.
Réponse du service qualité
Estimado Víctor,
Agradecemos su comentario sobre la ubicación de nuestro alojamiento. Lamentamos que haya experimentado problemas con la presión del agua de la ducha. Tomaremos nota de este problema y trabajaremos en solucionarlo para futuros huéspedes. Su retroalimentación es importante para nosotros, ya que nos ayuda a mejorar nuestros servicios. Esperamos que a pesar de este inconveniente, haya disfrutado de su estancia en nuestra propiedad. Si decide volver en el futuro, estaremos encantados de recibirle nuevamente.
Saludos cordiales,
Departamento de Calidad
Réponse du service qualité
Dear Schuch Family,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Kind regards,
Quality Department
Réponse du service qualité
Dear Jessica,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Kind regards,
Quality Department
Everything 5 starts
Nothing to say about it
Réponse du service qualité
Dear Jose Antonio,
Thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Logement très spacieux pour une famille. Très bon emplacement dans le centre-ville, on peut tout faire à pieds !
Réponse du service qualité
Dear Sautron,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards.
Jose L.H. Campos
Quality Department Manager