Ce bel appartement est situé dans un lieu unique à Séville, situé en face de la cathédrale de Séville et de la Giralda, sur la même Avenida de la Constitución. Ce magnifique appartement est l’endroit idéal pour un séjour luxueux lors de votre visite à Séville.
Voir sur la carte
L’exploitant de cet hébergement s’engage à fournir, en plus du service d’hébergement, les services suivants :
• Service de restauration dont le menu peut être consulté ici
• Cet établissement propose son propre service de garde et de consigne de bagages du lundi au vendredi (sauf jours fériés) pour les clients premium, avec enlèvement par notre personnel à l´appartement. Les tarifs sont de 5 € par bagage. Les samedis, dimanches ou jours fériés, vous pouvez utiliser le service d´autres entreprises dans des locaux désignés, à environ 5 € par valise.
• Nettoyage périodique hebdomadaire et changement de linge de lit et de bain, obligatoire pour les séjours de plus de 6 nuits. Inclus dans le prix.
*Possibilité de nettoyage périodique quotidien en supplément. Consulter les tarifs.
Retrouvez dans Genteel Home des appartements de luxe en location pour vos vacances. Appartements de luxe à louer dans les meilleurs quartiers de Séville, Madrid, Grenade, Malaga, Marbella, Costa del Sol, Cordoue, Gijón, Cadix et Florence tout le confort pour votre séjour de luxe sur-mesure.
Appartement Constitución I
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Réponse du service qualité
Dear Jay,
Thank you for your kind words regarding your stay. Hosting you has been a delight, and we hope to have the privilege of welcoming you again.
Réponse du service qualité
Dear Brendan,
Thank you for your kind feedback. We are delighted to hear that you appreciated the apartment´s prime location, just steps away from the cathedral and La Giralda. It´s wonderful to know that the comfort and amenities met your expectations, and that the convenience of being within walking distance to major sights added to your experience. We truly appreciate your comments and hope to welcome you again in the future.
Réponse du service qualité
Dear Sek,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Réponse du service qualité
Dear Armelle,
Thank you very much for your kind review. We are delighted that you enjoyed the ideal location of the apartment, the comfort provided, and the welcome from our hostess. We’re pleased the apartment met your group’s needs and was perfect for your stay. We look forward to welcoming you again soon and providing you with an equally enjoyable experience.
Quality Department.
Réponse du service qualité
Estimado Domingo:
Agradecemos mucho sus amables comentarios sobre su reciente estancia. Nos complace saber que disfrutó de la fantástica ubicación de nuestro departamento y que encontró el alojamiento muy cómodo. Esperamos tener la oportunidad de darle la bienvenida nuevamente en su próxima visita.
Departamento de Calidad.
Réponse du service qualité
Dear Sanaz,
Thank you for your wonderful feedback, Sanaz. We are thrilled to hear that you found the apartment awesome and enjoyed its quiet location amid the lively activities. It’s great to know that Pablo’s colleague provided helpful information upon your arrival. We’re also pleased that you appreciated the proximity to the Cathedral, Alcazar, and the abundance of nearby restaurants and coffee shops. Your kind words about the cleanliness are much appreciated. We look forward to welcoming you back on your next visit.
Réponse du service qualité
Dear Jaime,
Thank you for your wonderful feedback. We are glad to hear that you enjoyed the location and found it convenient for exploring La Giralda and the vibrant neighborhood. It´s great to know that you felt immersed in the culture and art of Seville during your stay. We hope to have the pleasure of welcoming you back on your next visit.
Réponse du service qualité
Dear Shamim,
Thank you for your kind feedback. We are pleased to hear that you found the property clean, well-presented, and appreciated the amenities provided. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back in the future.
Quality Department
Réponse du service qualité
Dear Amy,
Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that you enjoyed the location and found the apartment to be peaceful despite being in the heart of the city. It is also wonderful to know that our communication met your expectations. Your recommendation is truly appreciated, and we look forward to welcoming you again in the future.
Réponse du service qualité
Dear Tin,
Thank you for your kind words. We are delighted to hear that you enjoyed the great location and the apartment, and that you found our service helpful and responsive. Your recommendation means a lot to us. We look forward to the opportunity of welcoming you back in the future.
Réponse du service qualité
Estimada Jannette:
Valoramos inmensamente sus comentarios positivos y nos complace saber que su estancia fue agradable. Gracias por confiar en nuestros servicios.
Departamento de Calidad.
Réponse du service qualité
Estiamdo Esteban:
Agradecemos sinceramente sus alabanzas y nos alegra que haya tenido una experiencia satisfactoria en nuestro apartamento. Su reconocimiento es de gran importancia para nosotros.
無
Réponse du service qualité
Dear Chung,
Thank you for your kind review. We are thrilled to hear that you found our location convenient for visiting the Cathedral and shopping. It is also wonderful to know that you were pleased with the cleanliness, spaciousness, and ample natural light of your room, as well as our well-equipped facilities.
We are delighted that you consider us a good choice for accommodation and look forward to welcoming you back on your next visit to Seville.
Quality Department.
Réponse du service qualité
Dear Han,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Small apartment
Réponse du service qualité
Dear Asher,
Thank you for your feedback. We´re glad you appreciated our central location. We understand the apartment may feel a bit compact, and we appreciate your input as it helps us improve. We hope to welcome you back soon.
Quality Department.
Host was in contact to walk us through which was very helpful Loved the extra towels that were left
All was great
Réponse du service qualité
Dear Rajani,
Thank you for your kind review. We´re thrilled to hear that you enjoyed our amazingly central location and found our property well-kept with ample space. We´re glad that you found our communication helpful and that you appreciated the extra towels provided.
Your satisfaction is our priority, and we´re delighted that everything met your expectations during your stay. If your travels bring you back to our area, we would love to host you again.
Quality Department.
Réponse du service qualité
Dear wai,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Réponse du service qualité
Dear Roberta,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Réponse du service qualité
Dear David,
Thank you for your feedback. We´re thrilled to hear that you appreciated the excellent location of our property and that you found our communication to be very good. We strive to ensure that our guests have a seamless experience from booking to check-out. We hope to have the opportunity to welcome you back in the future.
Réponse du service qualité
Dear Andrew,
Thank you very much for your kind words. We´re thrilled to hear that you found our apartment lovely, extremely clean, and enjoyed the amazing views of the cathedral as well as our awesome location. It´s wonderful to know that we were able to provide you with the nicest place to stay during your trip. We hope to have the pleasure of welcoming you back again soon.
Quality Department.
Réponse du service qualité
Dear Simon,
Thank you for your detailed feedback. We´re pleased to hear that you found our older building in the historic district interesting, and that you enjoyed the traditional open courtyard. We´re delighted that you appreciated the modern rooms with great showers and comfy beds. It´s wonderful to know that you enjoyed the little coffee shop attached, with high-quality coffee and great breakfast choices. We hope to have the pleasure of welcoming you back for another enjoyable stay.
Quality Department.
Réponse du service qualité
Dear Bessie,
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment. Your positive comments are truly appreciated and we look forward to welcoming you back soon.
La ubicacion inmejorable. Un quinto piso con preciosas vistas. La atención de la persona que nos recibió en el apertamento
Hay que bajar la basura, y nos acordamos en el ultimo momento, menos mal que el contenedor esta prente al portal!😂
Réponse du service qualité
Estimada Pilar,
Agradecemos de manera sincera y entusiasta sus alabanzas. Nos alegra enormemente que haya tenido una experiencia satisfactoria en nuestro apartamento. Su reconocimiento es de gran importancia para nosotros y nos inspira a seguir mejorando cada día.
Saludos cordiales,
Departamento de Calidad
Réponse du service qualité
Estimada Valeria,
Agradecemos profundamente sus elogios sobre nuestro apartamento. Nos complace saber que disfrutó de su estancia y esperamos volver a recibirla en un futuro cercano.
Saludos cordiales,
Departamento de Calidad
Réponse du service qualité
Dear Nicholas,
Thank you for your glowing feedback. We´re delighted to hear that you found our apartment´s location ideal and that it accommodated your family comfortably. Your satisfaction is our priority, and we´re thrilled that you had no issues during your stay. Your feedback helps us improve. We hope to host you again soon for another enjoyable stay.
Quality Department.
The check-in is a little complicated as you have to arrange to meet the host. Although we arrived around 4pm, the apartment had not been cleaned yet and was only ready around 5.30 pm. The fact that only one key was provided for the building entrance was a little restrictive for our party.
Réponse du service qualité
Dear Anne-Lise,
Thank you for sharing your positive feedback about your recent stay in our apartment. We´re thrilled to hear that you enjoyed the excellent location, modern furnishings, and spaciousness of the accommodation. It´s great to know that you appreciated the view of the cathedral and the quiet bedrooms facing the internal courtyard. We´re also pleased that the presence of two bathrooms added to your comfort.
Thank you for your feedback.
The situation you described is not typical of our usual standards, and we appreciate your understanding. Delays in apartment readiness can occur due to various reasons, such as unforeseen circumstances. However, we acknowledge that it should not have impacted your check-in experience. We´ll also consider the suggestion regarding the restriction with one key for the building entrance.
We appreciate your understanding, and we hope to have the pleasure of hosting you again in the future, providing an even more seamless and enjoyable experience.
Best regards,
Quality Department
Réponse du service qualité
Dear Gordon,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Kind regards,
Quality Department
De ligging is heel erg goed. Verder is het appartment heel fijn ingericht!
-
Réponse du service qualité
Dear Jolien,
Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
Kind regards,
Quality Department
Réponse du service qualité
Dear Sandra,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Kind regards,
Quality Department
No poder disponer de garaje porque los parking están todos llenos y la zona es peatonal Los split de calefacción no son potentes y hacen algo de ruido
Réponse du service qualité
Estimado David,
Gracias por tomarse el tiempo para proporcionar una crítica tan detallada. Sus comentarios son fundamentales en nuestro empeño por ofrecer una hospitalidad superior.
En cuanto a la situación del aparcamiento, por favor, comprenda que nuestra céntrica ubicación en el corazón de la ciudad puede hacer imposible disponer de una plaza de aparcamiento en el edificio debido a que algunas de las calles son peatonales, y también hace que encontrar aparcamiento pueda ser todo un reto. Agradecemos su comprensión por las dificultades que haya podido encontrar en este sentido, y nuestro personal está siempre a su disposición para ofrecerle la información que vaya a necesitar para encontrar aparcamiento y hacer su estancia más cómoda.
Agradecemos sus valiosos comentarios, ya que nos ayudan a mejorar nuestros servicios. Esperamos que en general haya tenido una estancia agradable en Sevilla y considere darnos otra oportunidad para proporcionarle una experiencia más fluida y agradable en el futuro. Gracias por compartir sus observaciones con nosotros.
Un cordial saludo,
Departamento de Calidad
Réponse du service qualité
Dear Yolamar,
Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
Kind regards,
Quality Department
La ubicación.
El portal.
Réponse du service qualité
Estimada Carmen, Agradecemos sinceramente su breve pero valioso comentario. Sus observaciones son muy importantes para nosotros, ya que nos ayudan a mejorar continuamente y brindar un servicio aún mejor. Esperamos con entusiasmo recibirle nuevamente en el futuro.
Departamento de Calidad
Lo nuevo y bien equipado que está el apartamento. Las impresionantes vistas de la Giralda. Es el mejor alojamiento en el que he estado en Sevilla y he estado en Sevilla y he estado en muchos.
El desagüe de una de las duchas no drenaba bien
Réponse du service qualité
Estimado Albert. Le agradecemos mucho por compartir su reseña positiva. Nos alegra saber que disfrutó de su tiempo con nosotros. Nos disculpamos por cualquier problema que haya experimentado durante su estancia. Su retroalimentación es fundamental para ayudarnos a mejorar nuestro servicio. Agradecemos su comprensión y esperamos tener la oportunidad de hacer su próxima estancia más agradable.
Departamento de Calidad.
To much furniture in the living room , doesn’t need the large dinning table, also rug needs to be replaced as we tripped over the side of it a couple of times as it has curled
Réponse du service qualité
Dear Elaine,
Thank your for your feedback and for recognizing the location, cleanliness, comfort and modern aspect of our apartment.
On the other hand, we do apologize if you didn´t find apartment to your liking. Regarding the space, we aim to be as transparent as possible, which is why we provided the specific information about the apartment in our web site, also you can find this information in your booking confirmation when you make it. About the rug, we will check it to make any needed improvements.
We appreciate your input and suggestions to help us to improve our service, and hope to have the opportunity to provide you with a more satisfying stay in the future.
Quality Department.
El conserje entró sin avisar para revisar una gotera y me dio tremendo susto. Se disculpo, pero no me gustó. También es molesto que solo hay una llave para el edificio y éramos dos personas que no estábamos juntos todo el tiempo.
Réponse du service qualité
Estimada Catalina:
Agradecemos sinceramente su amable evaluación y nos complace saber que disfrutó de la ubicación, comodidades y equipamiento de nuestro establecimiento. Lamentamos profundamente el incidente con el conserje; tomaremos medidas para mejorar la comunicación y evitar situaciones similares. Además, apreciamos su comentario sobre las llaves y revisaremos la posibilidad de proporcionar soluciones más convenientes en el futuro. Agradecemos su comprensión y esperamos tener la oportunidad de recibirle nuevamente.
Departamento de Calidad.
Réponse du service qualité
Dear Máté,
On behalf of our entire team, we would like to express our gratitude for choosing our apartment for your recent stay. We hope that your time with us was truly memorable. It would be an absolute honor to welcome you back, and we hope to have the opportunity to serve you again.
Kind regards,
Quality Department
Amazing location! You can get to all the main sights within a 15 minute walk. You are right in the heart of Seville but you would never know once in the apartment as it was nice and quiet.
We stayed for 5 nights and could have done with an extra set of fresh towels during the stay.
Réponse du service qualité
Dear Naomi,
Thank you for sharing your feedback. We´re delighted to hear that you enjoyed the fabulous location of the apartment, which allowed you to explore the main sights of Seville within a short walking distance. It´s great to know that the apartment provided a quiet and comfortable retreat despite its central location.
Regarding the towels, we appreciate your suggestion for an extra set of fresh towels during your stay. We continually strive to improve our services based on guest feedback, and your input is valuable. If you decide to stay with us again in the future, please don´t hesitate to reach out if you have any specific requests or requirements.
We hope you had a wonderful time in Seville, and we look forward to the opportunity to host you once more.
Kind regards,
Quality Department
Réponse du service qualité
Dear Edy,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Kind regards,
Quality Department
Very stylish apartment
The electric tripped whilst cooking and the lift wasn’t working the day of departure so we had to carry our cases down 5 floors
Réponse du service qualité
Dear Sharon,
Thank you for your positive feedback regarding the style and overall experience of your stay. We apologize for the inconvenience you experienced with the electric tripping and the non-operational lift on the day of your departure. Please note that the lift issue is beyond our control as it´s typically maintained by the building management. However, our team is always there to assist our guests.
Your satisfaction is important to us, and we appreciate your understanding. We hope you´ll consider staying with us again in the future and look forward to providing you with an even more enjoyable experience. Thank you for choosing our accommodations.
Kind regards,
Quality Department
Amazing view of the church at night from the lounge room windows. Great location, lovely unit (although a little smaller than expected) and very comfy beds. Seville was hot so they air-conditioning was great. Also very convenient to have a coffee machine, large fridge, kitchen crockery/utensils and washing machine. Nice welcome process too - thanks Salva!
Construction noise - the property manager/owner wasn’t transparent about this or responsive to our complaints about the noise. This is an old unit block and there was loud construction work underway in the unit directly above us that started at 8am and finished at 5pm. It consisted of drilling and loud hammering with falling plaster. It continued for our whole time in the unit. We had two late nights, but couldn’t sleepin or have an afternoon siesta. Not the luxury experience we signed up for. Front door key - you needed it to get both in and out of the apartment. So it was difficult to checkout of the building and leave the key in the apartment.
Réponse du service qualité
Dear Sonia,
We´re delighted to hear that you enjoyed the amazing view, great location, comfortable beds, and the amenities in the unit. It´s always our aim to provide a pleasant welcome process for our guests so we are happy to know that our team gave you a good welcome.
We´d like to extend our apologies for the unexpected construction noise you experienced during your stay. This is indeed not a usual situation in our accommodation, and we were disappointed to hear that it affected your experience. We were not aware that one of the apartment in the building, which is not managed by us, had started these works causing noise. It was a private construction that is the reason it’s complicated to predict and manage as they are completely out of our management. We always aim for transparency and open communication, and we regret any oversight in not providing this information beforehand. We have taken note of your feedback, and we´ll address this with the property manager/owner to ensure a more peaceful stay for future guests.
Regarding keys, most of the buildings in Spain operate with a traditional lock using a key, which is why you need a key to enter and exit the building. Thank you for your understanding, and we hope to have the opportunity to host you again in the future for a much more enjoyable stay.
Best regards,
Quality Department.
Per il rapporto qualità prezzo, magari sarebbe carino per un soggiorno con 6 persone, avere a disposizione piu carta igienica, asciugamani e qualche prodotto per la pulizia. Un suggerimento per migliorare il soggiorno, per il resto tutto bene.
Réponse du service qualité
Dear Letizia,
Thank you for taking the time to share your experience at our apartment. We´re delighted to hear that you found our location to be great, with an impressive view of the cathedral. We also appreciate your positive comments about our services, furniture, cleanliness, and the spacious, bright spaces.
Regarding your suggestion for improvement, we usually include additional amenities to enhance our guests´ satisfaction. For a 6-person stay, we typically provide more toilet paper, towels, and cleaning products to ensure a comfortable experience.
Your valuable feedback is important to us, and we aim to continually enhance our guests´ experience. We hope you´ll consider staying with us again in the future and enjoying an even more comfortable stay.
Thank you for choosing us and for sharing your observations.
Sincerely,
Quality Department
Réponse du service qualité
Dear Farnaz,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Kind regards,
Quality Department
Réponse du service qualité
Dear Jovany,
We´re glad to know that our location met your expectations. Our team strives to offer a prime spot that enhances our guests´ experiences. Thank you for recognizing this aspect of your stay. We look forward to hosting you again in the future.
Kind regards,
Quality Department
Réponse du service qualité
Estimada Jacaranda,
Nos sentimos sumamente honrados por sus amables palabras y le agradecemos de corazón que haya elegido quedarse en nuestro establecimiento. Es un inmenso placer poder servirle y contribuir a que su estancia sea memorable.
Saludos cordiales,
Departamento de Calidad
Spotless, exactly as pictured, great location.
Réponse du service qualité
Dear Rebecca,
Thank you so much for your positive review, highlighting the convenience of our location. We´re truly grateful for your kind words and thrilled to hear that you found our location to be advantageous.
The strategic location is indeed a significant aspect of our guest experience, and it brings us great satisfaction to know that it played a role in enhancing your stay.
Your choice to stay with us and your generosity in sharing your experience mean a lot. We look forward to the privilege of welcoming you back in the near future.
Kind regards,
Quality Department
Fantastic location; friendly & helpful staff. Secure building & very nice apartment! Washer a nice bonus.
It was perfect!
Réponse du service qualité
Dear Elizabeth,
Thank you for your kind review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team and is important for us to improve. It is our pleasure to serve guests like you, and we await your return in the future.
Kind regards,
Quality Department
Réponse du service qualité
Dear Sarra,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Kind regards,
Quality Department
Uitzicht op een bezienswaardigheid, bij ons de kathedraal is relatief.
Réponse du service qualité
Dear Katia,
We want to express our sincere gratitude for your generous comment about your stay in our apartment. We are happy to know that you found our location convenient for your needs and enjoyed your time in our accommodation.
We hope to have the opportunity to welcome you back in the future and continue to provide you with exceptional service.
Kind regards,
Quality Department
Réponse du service qualité
Dear Tania, Thank you for sharing your feedback about your recent stay at our apartment. We are thrilled to hear that you enjoyed the central location of our apartment, as it is indeed situated on one of the most iconic and central avenues in Seville. Being in the heart of the city provides easy access to a plethora of shops, restaurants, museums, and other key attractions, allowing our guests to explore the vibrant city on foot. We appreciate your understanding regarding the challenge of accessing the apartment by car due to its location in a pedestrian area. While we strive to make the check-in process as smooth as possible for our guests, the uniqueness of our central location can present some logistical challenges. We do have a nearby parking option called Avenida Roma, which is approximately a 5-minute walk from the apartment. This is a convenient and secure option for parking your car during your stay. Thank you for your recommendation, and we hope that you had a fantastic road trip through Spain. It would be our pleasure to welcome you back in the future for another enjoyable stay. Warm regards, Quality Department
Réponse du service qualité
Dear Sergei,
We want to extend our heartfelt thanks for your wonderful review, specifically highlighting the cleanliness of our accommodations. Providing a comfortable and spotless environment is one of our top priorities, and we´re delighted that our efforts have resonated with you.
Your positive feedback truly motivates our team, and we´re grateful for the opportunity to have hosted you. We hope to have the pleasure of welcoming you back for another enjoyable stay.
Kind regards.
Quality Department Manager
Emplacement idéal pour visiter Seville. Appartement confortable, très bonne literie. Appartement très bien équipé. Nous reviendrons sans hésiter !
Rien
Réponse du service qualité
Dear Jonathan,
We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are delighted to know that you enjoyed your experience with us and were satisfied with the accommodation we provided. In our continuous pursuit of providing quality service, we highly value the feedback from our guests. We hope to have the opportunity to welcome you back in the future and make your next stay even more enjoyable.
Kind regards,
Quality Department
Réponse du service qualité
Querida Inés,
Gracias por sus amables palabras. Nos complace saber que disfrutaron su estadía y que todo fue de su agrado. Su satisfacción es nuestra prioridad número uno, y siempre trabajamos arduamente para garantizar que nuestros huéspedes tengan la mejor experiencia posible. Esperamos darles la bienvenida de nuevo en el futuro cercano.
Saludos cordiales.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Virginia, We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon. Kind regards. Jose L.H. Campos Quality Department Manager
Réponse du service qualité
Dear Sérgio,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear JiYoung,
We sincerely thank you for taking the time to recognize our staff´s efforts in your comprehensive review. We´re absolutely delighted to know that our team´s dedicated service made a positive impact on your stay and contributed to your overall experience. Your kind and encouraging feedback serves as an invaluable motivation for us. We remain committed to serving you with excellence and look forward to the opportunity to welcome you back in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Greg,
Thank you so much for your positive review, highlighting the convenience of our location. We´re truly grateful for your kind words and thrilled to hear that you found our location to be advantageous.
The strategic location is indeed a significant aspect of our guest experience, and it brings us great satisfaction to know that it played a role in enhancing your stay.
Your choice to stay with us and your generosity in sharing your experience mean a lot. We look forward to the privilege of welcoming you back in the near future.
Kind regards.
Quality Department Manager
Nothing
Réponse du service qualité
Dear Christine,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Jose L.H. Campos
Quality Department Manager
Appartamento comodissimo, in pieno centro storico, dotato di tutti i confort. Molto curato l’arredamento, letti molto comodi.
Da buoni bevitori di caffè espresso mancavano le tazzine da caffè ma ci siamo adattati con le tazze.
Réponse du service qualité
Dear Giulia,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Julie,
Thank you for your wonderful review. We are delighted that you enjoyed your excellent stay in our luxurious and well-located apartment. We appreciate your recommendation.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Giusi,
Thank you for your review. We appreciate your positive feedback regarding the location, apartment layout, and cleanliness.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Needs more shower supplies No conditioner Low shampoo quantity Location is fantastic but difficult to find,it tooks some time with assistance of Genteel guest service.
Réponse du service qualité
Dear Mustafa,
Thank you for your review. We appreciate your feedback regarding the location and cleanliness. We apologize for any inconvenience with the shower supplies. We value your input and will make improvements.
Kind regards.
Jose L.H. Campos
Quality Department Manager
the only issue was that the elevator did not work on our last night there, and although the owners called the technicians a couple of times, it was not fixed by the next morning.
Réponse du service qualité
Dear Vered,
We would like to express our heartfelt gratitude for selecting our apartment as your accommodation choice. We are truly sorry for any inconvenience you encountered during your stay with the lift. Your satisfaction is of the utmost importance to us, and we deeply regret falling short of your expectations. We are happy to share with you that the lift have been already fixed. We look forward to welcoming you back again soon.
Jose L.H. Campos
Quality Department Manager
Die zentrale Lage - Bäder und Ausstattung neuwertig. Betten bequem
Mehrere Kirchenglocken sind alle halbe Stunde auch nachts zu hören- nichts für Menschen mit leichterem Schlaf. Auch durften wir die Koffer nicht unterstellen . Unser Flug ging erst abends und wir hatten Check Out um 11.00 Schwierig Sevilla mit Koffern…
Réponse du service qualité
Dear Joern,
We sincerely appreciate your positive comments about our convenient location, new bathrooms, and comfortable beds. We regret the inconvenience caused by the church bells and understand how this might have disrupted your rest, though unfortunately, this is beyond our control. Regarding the late check-out request, we truly apologize, but it was necessary to prepare for our next guests´ arrival at 15:00h. Your feedback is invaluable, and we thank you for choosing us for your stay in Sevilla.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Hugo,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Andrea,
We´re so grateful for your glowing review of our apartment. Thank you for highlighting the cleanliness, comfort, and amenities we offer. It´s our pleasure to provide our guests with an exceptional experience, and we hope to have the pleasure of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Haifa,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
We were met by the host, who provided the keys. We later had questions about the wi-fi, and they responded immediately. Perfect location. Good water pressure in the shower.
Réponse du service qualité
Dear Ioana,
We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.
Jose L.H. Campos
Quality Department Manager
beautiful apartment in an unbeatable location! exceeding all my expectations.
Réponse du service qualité
Dear Trinh,
We wish to express our deepest appreciation for your kind comment about your recent stay in our apartment. We are pleased to know that our facilities and services met your expectations and that you enjoyed a pleasant experience. We value your opinion and strive to constantly improve our services. We hope to have the pleasure of welcoming you back in the near future and offering you an even more memorable experience.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Andrew,
Thank you so much for your high evaluation. We hope to see you soon again.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Rana,
We are honoured to receive your positive feedback about your stay at our tourist apartment in Seville. It is gratifying to know that we exceeded your expectations and that you had a memorable experience. Your kind words are highly appreciated, and we look forward to the opportunity of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
L’emplacement de l’appartement, a touché la cathédrale. L’appartement très calme bien isolé, literie hyper confort. La décoration top.
Manque des tasses à café
Réponse du service qualité
Dear Nathalie,
We greatly appreciate the time you have taken out of your day to rate your stay with us with such a wonderful review. Thank you for choosing our apartment for your stay in Sevilla. We will be delighted to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
La posizione è eccezionale, struttura pulita e fornita di tutti i confort. Assolutamente consigliata.
L´unico neo il materasso del divano letto che non è comodo
Réponse du service qualité
Dear Arena,
We greatly appreciate the time you have taken out of your day to rate your stay with us with such a wonderful review. Thank you for choosing our apartment for your stay in Sevilla. We will be delighted to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
Everything - it was light and airy, modern kitchen and bathroom, the beds were extremely comfortable and it was in an excellent location. The view of the cathedral was amazing
nothing to dislike
Réponse du service qualité
Dear Clare,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Marinus,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Ben,
We would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Marcelo,
We are delighted to know that everythig was fine during your estay. We hope to have the opportunity to host you again in the near future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear J,
Thank you for this wonderful review about your stay with us in Seville and for the kind words you have dedicated to our staff. We also appreciate the remarks on the convenience of the customized QR code, which contains essential information and tips on what to do around the accommodation.
Thank you again for the review, we look forward to hosting you again very soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Dayun Song,
We greatly appreciate the time you have taken out of your day to rate your stay with us with such a wonderful review. Thank you for choosing our apartment for your stay in Seville. We will be delighted to welcome you back on your next trip.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Derek,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimada Norma:
Le agradecemos el tiempo dedicado para compartir con nosotros su experiencia en nuestro apartamento. Saber que hemos sido capaces de ofrecerle una buena estancia nos llena de orgullo. Esperamos tener la oportunidad de volver a recibirle muy pronto.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Estimado Fernando:
Aunque lamentamos que debido a una avería tuviéramos que ofrecerle nuestro apartamento Santa Teresa IV con tan poca antelación, nos alegra saber que tanto las instalaciones como la gestión por parte de nuestro personal fuera de su agrado. Agradecemos su comprensión y cooperación en todo momento. Gracias de nuevo, esperamos poder volver a recibirle de nuevo pronto.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Estimada Gisel:
Ante todo agradecerle por habernos elegido para su estancia en Sevilla y por escribir esta gran reseña. Nos alegramos enormemente de saber que consiguiéramos hacer su estancia agradable. Estaremos encantados de volver a recibirle en su próximo viaje.
Jose L.H. Campos
Director de Calidad
Totul a fost exceptional. Apartamentul, conditiile, cum era amenajat, persoana care ne-a primit, locatia nu mai spus - nu cred ca exista ceva mai bun. Raport calitate pret extraordinar.
Totul a fost extraordinar
Réponse du service qualité
Dear Andreea,
Our customers satisfaction is our most precious reward. Thank you for choosing us for your stay in Sevilla and for the time to write this review. We are very happy that you brought good memoris back home with you.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Chiara,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Junyeol Shin,
Our guests satisfaction is our most precious reward. Thank you for this wonderful review and for the detailed description of the apartment and the appliances. We are very happy that you liked the apartment so much that you are willing to come back. We will be delighted to receive you again on your next trip.
Jose L.H. Campos
Quality Department Manager
Our apartment booking incorrectly stated that parking was included. However, like at most places located within central districts of Spain, there was no car parking at the apartment so we had to park at a nearby public car park. It cost us 16.50 Euro per day. It was not a material issue but we would have preferred for the booking.com advertisement to be correct on this matter.
Réponse du service qualité
Dear Lisa,
Thank you for your praising review of the apartment and the surroundings, as well as for the remarks on the parking. As you mentioned, a public car park is almost a must in the city centre -for this reason it is stated in the advertisement that we have agreements with a nearby parking for our guests for the amount you have stated.
Thank you again for making us your choice for your visit to Seville. We hope to receive you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimada Montse:
Estamos encantados de que el apartamento cubriera todas sus necesidades y de que estuviera a la altura de sus expectativas. Esperamos poder volver a recibirle muy pronto.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Julie,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Emily,
Knowing that you enjoyed your stay this much is our most precious reward. Thank you for choosing us for your stay in Seville.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Maria,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Jasmine,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice when visiting Seville. We look forward to welcoming you back again very soon.
Jose L.H. Campos
Quality Department Manager
Solo un inconveniente, el día que llegamos el elevador estaba dañado y subir 5 pisos con muchas maletas fue un poco complicado. El día antes de irnos, llegamos tarde al apartamento y también estaba dañado, el día que nos vamos aun no funciona por lo que nos toca bajar todos los pisos con el equipaje. El aptartamento ea espectacular pero situaciones así es cuando suguiero una estadí en un hotel quien tiene su equipo de mantenimiento 24/7.
Réponse du service qualité
Estimada Natalia:
Apreciamos enormemente el tiempo dedicado a opinar sobre su reciente experiencia en nuestro apartamento. En Genteel Home siempre nos esforzamos en superar las expectativas de nuestros clientes. Por nuestra parte dimos parte a a la empresa encargada de reparar el ascensor. Lamentamos que por razones ajenas a nosotros este no pudiera quedar funcionando de nuevo durante su estancia.
Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo pronto.
Jose L.H. Campos
Director de Calidad
Nothing
Réponse du service qualité
Dear Enrico,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our apartment and are delighted to read that we were able to match your holiday expectations.
We look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
the location was amazing the apartment is smart clean & modern well equipped
modern quality fittings linens & location couldn’t of been more central for everything
Réponse du service qualité
Dear Alison,
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our apartment.We look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Caitlin, We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimada Carmen: Nos gustaría agradecerle su comentario elogiando su reciente visita a nuestro apartamento, así como a nuestro personal. Estamos encantados de saber que fuimos capaces de cumplir con sus expectativas y esperamos poder volver a recibirles pronto.
Jose L.H. Campos
Quality Department Manager
central
central
Réponse du service qualité
Dear Julie,
Thank you very much for leaving this wonderful comment; we are delighted that you enjoyed your stay among us.
Jose L.H. Campos
Quality Department Manager
El apartamento es fantástico, todo nuevo y super limpio. Dos habitaciones con baño completo incluido, toallas y gel de cortesía. La cocina estaba completísima, cafetera de cápsulas, lavadora, lavavajillas y vitro. Además nos dejaron azúcar, cápsulas de café, aceite, sal y vinagre. La ubicación inmejorable, desde la ventana veíamos la Giralda y estábamos en el centro. Recomiendo 100 x 100 esta cadena de apartamentos. La comunicación con ellos fue muy bien en todo momento, nos estaban esperando para abrirnos el apartamento y explicarnos brevemente todo.
No hay nada que no nos gustara porque todo era perfecto.
Réponse du service qualité
Estimada Mar, nos gustaría expresar nuestro agradecimiento por los comentarios que ha realizado sobre su visita, puesto que nos ayudan a entender como nuestros huéspedes disfrutan de su estancia con nosotros. Es siempre nuestro objetivo alcanzar la máxima satisfacción de nuestros huéspedes y estamos encantados de escuchar que disfrutaron de sus vacaciones con nosotros. Nos esforzamos continuamente en ofrecer la mejor calidad y asegurar que todos nuestros huéspedes regresan a sus casas con bonitos recuerdos de sus vacaciones, es un orgullo saber que lo estamos consiguiendo.
Esperamos tener la oportunidad de darle la bienvenida de nuevo en su próxima visita a Sevilla.
Aija T.
Departamento de Calidad
ubicación y estilo
Réponse du service qualité
Dear Nayan, thank you very much for choosing our apartment. We are glad to know that you had the opportunity to enjoy our comfortable apartment and its prime location.
We would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Réponse du service qualité
Dear Nathalia, thank you very much for your lovely review. Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it and we hope to see you on future trips to Seville.
Aija T.
Quality Department
Réponse du service qualité
Dear Tran, thank you very much for staying with us and for your positive feedback. We hope you will visit us again in not too distant a future.
Aija T.
Quality Department
La proximité des sites à visiter et l´état de l´appartement font de ce bien un produit d´exception.
Réponse du service qualité
Dear Vitor we are pleased you enjoyed your stay with us and appreciated the comfort and quality service we provide. It would be a pleasure to welcome you back anytime you plan a visit to Seville.
Aija T.
Quality Department
Réponse du service qualité
Thank you very much for your positive feedback and your hghlights on our excellent location and staff. It means a lot for us.
We look forward to serving you again in the near future.
Aija T.
Quality Department
Réponse du service qualité
Dear Joanna, thank you very much for your valuable review.
We are glad to know that you enjoyed your stay in our apartment so much. Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
Next time you visit our city, we would love to have you stay with us again.
Aija T.
Quality Department
A ultima hora cambiaron el departamento que yo había elegido anteriormente, pero la verdad el que me dieron super supero mis expectativas. Estaba super bien ubicado y muy lindo.
La comunicación entre el personal que esta en la oficina y el personal que entrega las llaves del departamento. En la oficina nos informaron que no había lugar cercano para estacionarnos y bajar las maletas y caminamos muchísimo. Cuando llegamos la persona que nos entrego las llaves nos dijo que perfectamente podríamos haber bajado las maletas a un lado del departamento. El departamento recibe visitantes de todo el mundo, las lavadoras, los símbolos, etc funcionan diferente en todos lados, hubiera sido mejor dejar una hoja que explicara cómo usarla.
Réponse du service qualité
We are glad to know that you enjoyed your stay with us.
We appreciate your time in sharing your personal experience and we would love you to come back and enjoy more memorable days with us.
Aija T.
Quality Department
Réponse du service qualité
Nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su estancia en nuestro apartamento, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas y esperamos poder darle la bienvenida de nuevo muy pronto.
Aija T.
Quality Department
Réponse du service qualité
Estimado Julio, muchas gracias por elegir nuestro apartamento para su estancia en Sevilla. Nos alegra saber que disfrutó de nuestra hospitalidad excepcional.
Esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija T.
Departamento de Calidad
Réponse du service qualité
Estimada Angeles, agradecemos el tiempo que se tomó para compartir sus comentarios.
Es maravilloso escuchar que fuimos capaces de hacer especial su estancia y esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija Teilane
Departamento de Calidad