Magnifique appartement situé dans l’une des enclaves les plus prestigieuses et exclusives de Séville : l’emblématique rue Betis. Ce lieu captivant regorge d’histoire et de tradition, et aujourd’hui, c’est l’une des destinations les plus convoitées de la ville.
Voir sur la carte
L’exploitant de cet hébergement s’engage à fournir, en plus du service d’hébergement, les services suivants :
• Service de restauration dont le menu peut être consulté ici
• Service de réception et de garde de bagages. Inclus dans le prix.
• Nettoyage périodique hebdomadaire et changement de linge de lit et de bain, obligatoire pour les séjours de plus de 6 nuits. Inclus dans le prix.
*Possibilité de nettoyage périodique quotidien en supplément. Consulter les tarifs.
Retrouvez dans Genteel Home des appartements de luxe en location pour vos vacances. Appartements de luxe à louer dans les meilleurs quartiers de Séville, Madrid, Grenade, Malaga, Marbella, Costa del Sol, Cordoue, Gijón, Cadix et Florence tout le confort pour votre séjour de luxe sur-mesure.
Appartement Betis XIII
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Réponse du service qualité
Estimada María:
Le agradecemos sinceramente su comentario. Nos complace saber que encontró el departamento precioso y acogedor, y que la atención de Patricia, así como la ubicación, cumplieron con sus expectativas. Esperamos recibirle nuevamente muy pronto.
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Dear Mike,
Thank you so much for your kind words. We are thrilled to hear that you enjoyed your stay and that the apartment, location, and rooftop deck met your expectations. It´s wonderful to know that everything was to your liking and that you found the apartment as described.
We would be honored to welcome you again in the future, and we truly appreciate your intention to consider Genteelhome for your future stays in Seville. Thank you once again for choosing us.
Todo en general
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Dear Lori,
Thank you for your wonderful feedback! We´re thrilled to hear that you enjoyed the apartment, its location, and the comfort it provided. We truly appreciate your recommendation and hope to welcome you back soon.
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Dear Jacqueline,
Thank you so much for your kind words and for taking the time to share your feedback. We are delighted to hear that you enjoyed the apartment, its location, and the ease of check-in and check-out. It´s wonderful to know that our communication was helpful during your stay. We truly appreciate your positive review and hope to welcome you again in the future.
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Estimado Bernardo:
Nos sentimos muy honrados por sus amables palabras y agradecemos que haya elegido quedarse en nuestro establecimiento. Ha sido un placer servirle.
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Dear Kath,
Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed your stay and appreciated the calm and relaxing atmosphere of the apartment complex, as well as the fantastic views from the roof terrace and pool. We’re also glad that the apartment´s spaciousness and comfort met your needs.
It’s especially heartening to know that Andrea and Lucia were able to assist you and ensure your experience was seamless. We truly value their dedication to providing excellent service.
We appreciate your kind words and look forward to welcoming you again in the future. Thank you for recommending us.
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Dear Camille,
Thank you for your kind review of your recent visit. It has been a pleasure to host you, and we eagerly anticipate the opportunity to welcome you back in the future.
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Dear Elisha,
Thank you so much for your wonderful review. We are delighted to hear that your experience in our accommodation was so positive. It’s fantastic that you enjoyed the amazing location with river views and the proximity to the main attractions, as well as the modern decor and comfortable beds with blackout blinds. We truly appreciate your kind words about our team, especially the maintenance member. We look forward to welcoming you back in the future.
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Dear David,
Thank you for your wonderful feedback. We´re so pleased to hear that you enjoyed the apartment´s location, the nearby restaurants, and the café downstairs. We´re also glad you had a relaxing time at the pool. We would be delighted to welcome you back for your next visit to Seville.
Réponse du service qualité
Dear Kristy:
We sincerely thank you for your very positive review. We are pleased to hear that you enjoyed your stay in our flat, as well as the location and amenities such as the rooftop pool. We always strive to provide excellent support to our guests and it is gratifying to know that you were able to have everything you needed for your baby. We look forward to welcoming you back in the future.
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Dear Per,
Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed the apartment and the fantastic rooftop terrace with the lovely pool. It’s great to know you appreciated the café and the option to enjoy breakfast and dinner. We look forward to welcoming you back in the future.
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Dear Gaelle,
Thank you for your kind words. We’re pleased to hear that you found the accommodation impeccable and well-located for exploring the old town. We appreciate your feedback and hope to have the opportunity to host you again.
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Dear Gerardina,
Thank you for your feedback. We’re glad to hear that you enjoyed the top location and our beautiful apartment. We appreciate your comments and hope to welcome you back soon.
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Dear Selvaggia,
Thank you very much for your kind review. We are very happy to hear that you found the flat very pleasant and that it was the best during your stay in Spain.
It is a pleasure for us to have respected your expectations, and we hope to have the opportunity to welcome you again in the future.
Réponse du service qualité
Dear Julia,
Thank you for your wonderful review. We are delighted to hear that you enjoyed the ideal location and found it convenient for exploring all the city center attractions. It’s great to know that the neighborhood, with its restaurants and market, added to your experience.
We are pleased you enjoyed the rooftop area and pool, and that you found the apartment spotlessly clean and well-equipped with all the features you needed. We also appreciate your positive comments about our daytime host at the reception.
Thank you for highly recommending our apartment. We look forward to welcoming you back in the future.
Réponse du service qualité
Dear Randeep,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
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Dear Brianna,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Réponse du service qualité
Estimada Mily:
Agradecemos sinceramente sus alabanzas y nos alegra que haya tenido una experiencia satisfactoria en nuestro apartamento. Su reconocimiento es de gran importancia para nosotros. Esperamos recibirle de nuevo en el futuro.
Réponse du service qualité
Dear Franz,
Thank you so much for your lovely review. We´re delighted to hear that you had a wonderful stay and enjoyed our convenient location, close to the areas you wanted to visit and the Triana food market. The pool provided a refreshing oasis during the summer heat, adding to your comfort. We appreciate your recommendation for breakfast at our restaurant on the deck. It would be our pleasure to welcome you back for another enjoyable stay.
Réponse du service qualité
Dear Jaime,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
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Dear Rilana,
Thank you for your kind words! We are delighted to hear that you appreciated our service and the tips for your stay in Seville. We´re glad you enjoyed the beautiful and clean apartment, as well as the excellent location. We look forward to welcoming you back in the future.
Quality Department.
Réponse du service qualité
Dear Michael,
Thank you for your wonderful review. We´re thrilled to hear that you had a great stay and felt at home with our friendly customer service.
We´re glad you enjoyed the excellent location at the end of Calle Betis. We look forward to welcoming you back again in the future.
Quality Department.
Réponse du service qualité
Dear Michael,
Thank you for your feedback. We are pleased to hear that you found the in-room washer convenient. We have noted your comments regarding the dryer, and we would like to inform you that all our apartments are equipped with clotheslines for air-drying to make our guests´ stay as easy as possible. We trust that you enjoyed your stay with us and took advantage of our wonderful terrace and pool. It would be our pleasure to welcome you back in the future.
Quality Department.
Réponse du service qualité
Dear James,
Thank you for your glowing review. We are thrilled to hear that our property met your expectations and provided you with a spacious, clean, and well-located accommodation. It´s wonderful to know that you enjoyed the rooftop café, lounging area, and pool as added bonuses.
We are also delighted that our reception staff made you feel welcome and provided helpful assistance during your stay. The Triana neighborhood indeed offers a wealth of experiences, and we´re glad you appreciated its offerings.
Thank you for considering a return to our property in the future. It would be our pleasure to welcome you back.
Réponse du service qualité
Dear Isabelle,
Thank you for your kind review. We´re delighted to hear that you enjoyed the prime location of our accommodation, just a bridge away from the city center. We´re glad you found the layout spacious and the decor beautiful. While we regret the absence of exterior windows, we´re pleased that the apartment is well soundproofed, providing an ideal environment for a good night´s sleep. Your feedback is valuable to us, and we hope to welcome you back for another pleasant stay in the future.
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Dear Kate,
Thank you for your fantastic review. We´re thrilled you enjoyed the modern furnishings and the convenient location by the river. It´s wonderful to hear that our guest service was helpful for your dinner plans, tour bookings, flamenco show, and transfer. We appreciate your recommendation and hope to welcome you back soon.
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Dear Cheryl,
Thank you for your glowing review. We are thrilled to hear that you had a wonderful stay in our accommodations. It warms our hearts to know that you found the apartment gorgeously decorated, spacious, and cozy, providing the perfect retreat after exploring beautiful Seville. Your recommendation means the world to us, and we strive to provide 5-star service and high-quality design to all our guests. Thank you for choosing us, and we look forward to welcoming you back in the future.
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Dear Marieke, thank you very much for your kind words and positive feedback. We´re delighted to hear that you had a wonderful stay and enjoyed the convenient location, as well as the delightful rooftop terrace. It´s great to know that the apartment provided ample space for your family. We appreciate your feedback regarding the firm mattresses. We understand that perceptions of comfort can vary from person to person, but please know that we will take note of your comment for future improvements that may be pertinent. Overall, we´re thrilled that you would recommend our place and we hope to have the pleasure of welcoming you back in the future.
Réponse du service qualité
Dear Shamiela,
Thank you for taking the time to share your experience with us. We´re delighted to hear that you enjoyed your stay in our three-bedroom apartment and that you found it beautifully decorated and well laid out, just as depicted in the pictures.
We´re also pleased to know that you appreciated the central yet peaceful location, away from the hustle and bustle of the main area. It´s great to hear that the proximity of a small supermarket and various restaurants within walking distance added to the convenience of your stay.
We truly appreciate your kind words and hope to have the pleasure of welcoming you back in the future for another enjoyable stay.
Quality Department.
Réponse du service qualité
Dear Craig,
Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
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Dear John,
Thank you for your kind words. We´re delighted to hear that you enjoyed your stay and appreciated our hosting. It was a pleasure having you as our guest, and we hope to welcome you back again soon.
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Dear Tara,
Thank you for sharing your experience with us. We´re thrilled to hear that you had an amazing stay in Triana and found our location convenient for unwinding after exploring the city. We´re delighted that you enjoyed the beautiful features of our place and the rooftop cafe for breakfast. We apologize for any inconvenience with the hot water supply. Your feedback is invaluable, and we´re actively working to rectify this. Your understanding is deeply appreciated. We look forward to the privilege of hosting you once more and exceeding your expectations.
Het restaurant en zwembad was niet open, geen schoonmaak en schone handdoeken.
Réponse du service qualité
Dear Kim,
Thank you for sharing your feedback with us regarding your recent stay. We´re glad to hear that you enjoyed the location of our establishment.
However, we apologize for any inconvenience regarding the restaurant and pool not being open during your stay. We would like to emphasize that the pool opening season is from April 1st to October 31st, as specified on our website. Additionally, please note that the cafeteria is managed by an external business with its own operational schedule. It´s typically closed on Mondays for the staff´s rest as we explain you during your stay. We regret any misunderstanding in this regard.
On the other hand, as indicated in the booking details, cleaning is not included in the standard rate and is only provided as a courtesy for stays of more than 6 nights. However, it´s always possible to arrange cleaning for an additional fee if desired.
We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a more enjoyable experience.
Quality Department.
Réponse du service qualité
Dear Julia,
We could not be happier that you enjoyed your stay with us. Your satisfaction is our most precious reward.
Very good quality, very clean and comfortable and close to amenities/town
Nothing, all good
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Dear Martin,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards,
Quality Department
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Dear Freddie,
Thank you for your kind words. We´re glad to hear that you found our place lovely and that it met your expectations. Your satisfaction is our priority, and we would be delighted to welcome you back anytime.
Réponse du service qualité
Dear Cheryl,
Thank you very much for your kind words. We´re delighted to hear that you had an excellent stay with us and that everything from initial communication to the end of your stay was perfect. It was our pleasure to host you, and we sincerely appreciate your feedback. If you ever find yourself back in the area, we would be thrilled to welcome you again.
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Dear Bryan,
Thank you for your kind review. We´re glad to hear that you found our service prompt and professional, and we appreciate your recommendation. However, we apologize for any inconvenience about the smell during your stay. Rest assured, we have already addressed the problem and ensured that it will not recur in the future. Thank you for your understanding and we hope to welcome you back again soon.
Réponse du service qualité
Dear Ajay,
Thank you for your fantastic review. We´re delighted to hear that you had a great time staying at our apartment. It´s wonderful to know that you found the place very clean, enjoyed the excellent location, and appreciated the friendly service and rooftop. We´re thrilled that you found the walk across the bridge refreshing and that the nearby Mercado and ceramic shop added to your experience. Thank you for recommending our place for its location, amenities, and service. We look forward to hosting you again in the future.
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Dear Hannah,
Thank you for your gracious review following your wonderful stay in January. We´re delighted you found our apartment beautifully decorated, impeccably clean, and equipped with all the essentials for a short stay in Sevilla. It´s great to know our central location, proximity to attractions, and nearby dining options added to your positive experience. We appreciate your recommendation and understanding about the noise; we will work to improve this aspect. We´re thrilled our front desk team could contribute to your enjoyable stay. We look forward to hosting you again and welcoming your friends and family in the future.
Réponse du service qualité
Dear Anne,
We genuinely appreciate your positive and detailed review, especially your praise for our committed staff. It´s truly heartening to realize that our team´s dedication and service were significant highlights of your stay. Your uplifting feedback serves as a strong motivation for us to keep up the good work, always aiming to create a memorable experience for our guests. We look forward to the pleasure of hosting you again on your next visit.
Kind regards,
Quality Department
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Dear Emma,
Thank you for sharing your wonderful experience. We´re thrilled to hear that you had a fantastic New Year´s stay at our property. It´s great to know that you found the location, staff, and facilities to be excellent. We appreciate your compliments on the cleanliness, spaciousness, and security of the apartment. We look forward to welcoming you back and you can enjoy our beautiful rooftop pool. Your high recommendation means a lot to us, and we can´t wait to host you again.
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Dear Federico,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards,
Quality Department
Réponse du service qualité
Dear Sepideh,
Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that from the moment of your arrival until check-out, everything met your expectations. It´s fantastic to know that you found our apartment clean, comfortable, and conveniently located within walking distance to all attractions. We also appreciate your note about the quietness of the building.
Your recommendation means a lot to us, and we would be honored to welcome you back if your travels bring you to Seville again.
Réponse du service qualité
Estimado Bruno:
Agradecemos sinceramente sus amables palabras. Nos complace saber que disfrutó de su estancia y que nuestras instalaciones cumplieron con sus expectativas. Nos esforzamos por proporcionar un alojamiento cómodo y bien decorado. Será un placer recibirle nuevamente en el futuro. Gracias por elegirnos y esperamos poder brindarle otra experiencia excepcional en su próxima visita a Sevilla.
Buena ubicación. Limpio. Todo muy nuevo.
Es interior, no hay ni una ventana al exterior. El número de camas era inferior al publicitado (ya lo han corregido) por lo que nos ofrecieron una compensación sin detallar cual y nos tuvieron toda la estancia creándonos altas expectativas. Finalmente nos devolverán el 10%
Réponse du service qualité
Estimada Purificación,
Valoramos profundamente su elogio sobre la ubicación de nuestro apartamento. Nos complace saber que nuestra localización contribuyó a hacer su estancia aún más agradable.
Lamentamos, sin embargo, el incidente ocurrido con la descripción de las camas, si bien es cierto que había plazas suficientes para usted y su grupo de amigas en el apartamento, la descripción en cuanto a la distribución de camas dobles e individuales era diferente por lo que le pedimos disculpas, y el error, como ya menciona anteriormente, ha sido corregido. A pesar de ello, esperamos que hayan podido disfrutar las instalaciones y el perfecto estado de nuestros apartamentos.
Respecto a las vistas, cabe destacar que existen diferentes alojamientos en el edificio con diferentes características y disposición, por lo que algunos poseen vistas al exterior y otros vistas a nuestro tranquilo patio interior. Sin embargo, esperamos hayan podido disfrutar de nuestra amplia terraza, con maravillosas vistas al rio Guadalquivir, y a monumentos como la Torre del Oro, Catedral de Sevilla, entre otros.
Agradecemos nuevamente su comentario, y esperamos darle la bienvenida de nuevo en el futuro.
Saludos cordiales,
Departamento de Calidad
Réponse du service qualité
Dear Jaimy,
Thank you for your fantastic review. We´re delighted to hear that you had a wonderful stay and found the apartment spotless with all the amenities you needed. It´s great to know that the location was perfect for you, and we´re pleased that our receptionist was helpful during your time with us. Your recommendation is truly appreciated, and we would be honored to host you or anyone visiting Sevilla in the future.
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Dear Rebecca,
Thank you for your delightful review. We´re thrilled to learn that you found our apartment beautiful, with its brand new appearance and designer touches. The location´s convenience and walkability to various areas, along with its proximity to the riverfront, made your stay even more enjoyable, and we are glad to heart it. We strive to create a memorable experience for our guests, and it´s heartening to hear that we succeeded during your visit. Should your travels bring you back to our city, we´d be honored to host you again.
Réponse du service qualité
Dear Owain,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
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Dear Vincenzo,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Réponse du service qualité
Dear Hermione,
Thank you for your gracious review of your recent stay at our apartment.
Regarding the terrace, we are somewhat perplexed by your inquiry. The terrace is accessible at all times and was indeed available during your entire stay.
We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
Kind regards,
Quality Department
Réponse du service qualité
Dear Melanie,
We extend our heartfelt gratitude for your incredibly positive review. Your words truly brighten our day. We´re thrilled to have had the opportunity to host you at Betis XIII in Seville. Your satisfaction is our reward, and we look forward to providing you with more exceptional experiences in the future. If you have more thoughts to share or if you´re considering returning, please know that we´re here to make your stay even better. Thank you for being our valued guest.
Kind regards,
Quality Department
Réponse du service qualité
Dear Michael,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards,
Quality Department
Réponse du service qualité
Dear Thomas,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Kind regards,
Quality Department
Réponse du service qualité
Dear Karen,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us. Kind regards, Quality Department
Réponse du service qualité
Dear Karen,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Kind regards,
Quality Department
Showers were a bit tricky to get the hang off.
Réponse du service qualité
Dear Claire,
We´re delighted to hear that you found our apartment fantastic, modern, clean, and well-located.
We apologize if the showers were a bit tricky to operate. We appreciate your feedback, and we will make sure to explain the shower controls more thoroughly during the check-in process to avoid any confusion in the future.
Thank you for staying with us, and we hope to host you again on your next visit.
Kind regards,
Quality Department
Réponse du service qualité
Dear Dennis,
We´re genuinely appreciative of your positive review. Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay. Thank you for being a part of our journey and for your kind words.
Kind regards,
Quality Department
Réponse du service qualité
Dear Sophie,
We would like to express our sincere gratitude for your kind words and for choosing our apartment for your recent stay. We are delighted to hear that you enjoyed your time with us and appreciate your positive feedback. Thank you again for your review, and we look forward to welcoming you back soon.
Kind regards,
Quality Department
Réponse du service qualité
Dear Sandrine,
Thank you for sharing such a wonderfully positive review. Your feedback is like a ray of sunshine for us. It was a pleasure to host you at Betis XIII in Seville. Your enjoyment of your stay and your kind words mean a lot to us. We can´t wait to welcome you back for another fantastic experience. Your satisfaction is our utmost priority, and we´re grateful for your trust in us.
Kind regards,
Quality Department
Réponse du service qualité
Dear Clara,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Kind regards,
Quality Department
Réponse du service qualité
Dear Kevin,
We extend our sincerest gratitude for selecting our apartment as your accommodation choice. Your oppinion means a lot to us, and we genuinely hope that your stay exceeded your expectations. We would be delighted to have you as our guest once more in the future. Please don´t hesitate to reach out if there is anything we can do to ensure your next visit is even more enjoyable.
Kind regards,
Quality Department
Appartamento bellissimo, comodo, spazioso. La piscina sul roof top fantastica.
Lo staff non ci ha comunicato che il check in era stato posticipato. La doccia della piscina non funzionava e nella piscina era presente troppo cloro e non c´era ricircolo d´acqua.
Réponse du service qualité
Dear Barbara,
Thank you for choosing our beautiful apartment for your stay, and we appreciate your detailed feedback. We are delighted to hear that you found the apartment comfortable, spacious, and beautiful. Our team takes great pride in maintaining high standards of quality and comfort to ensure our guests have a memorable experience.
We apologize for any inconvenience you experienced regarding the check-in time. Our standard check-in time is from 3:00 PM, and while we make every effort to accommodate early check-ins when possible, unfortunately, in this case, it wasn´t feasible due to our commitment to ensuring the apartment is fully prepared for our guests. We regret any miscommunication regarding this matter.
Regarding the pool, we apologize for the unusual issues you encountered, such as the pool shower not working and the chlorine levels. Maintaining the pool in optimal condition is a top priority for us, and we are committed to addressing these concerns to ensure a more enjoyable experience for our future guests. Your feedback is valuable, and it helps us identify areas for improvement.
Your satisfaction is important to us, and we hope to have the opportunity to host you again in the future. If you decide to return to Seville, please feel free to reach out to us, and we will ensure your stay is even more exceptional.
Thank you for choosing us as your accommodation provider.
Warm regards,
Quality Department
Réponse du service qualité
Querida Lourdes,
Apreciamos enormemente su crítica positiva y considerada. Es gratificante saber que disfrutó de su estancia. Sus observaciones nos inspiran a seguir brindando un servicio excepcional.
Saludos cordiales.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Amine,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Bonnie,
Thank you for your kind and detailed review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team. It is our pleasure to serve guests like you, and we await your return in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager