Appartement de deux chambres élégant et lumineux situé au cœur de la ville de Séville, plus précisément à Puerta Jerez, avec une vue parfaite sur la Torre del Oro et à quelques minutes de tous les principaux monuments de la ville.
En entrant dans l’appartement, nous trouvons le salon à double hauteur qui dispose d’un canapé confortable, d’une Smart TV avec accès Internet, d’une table à manger pour quatre personnes, d’un balcon avec une vue imprenable sur la Torre del Oro et d’escaliers qui mènent à une aire de repos où vous pouvez détendez-vous pendant votre séjour. À droite, nous trouvons la cuisine, avec une distribution ouverte, qui dispose de tous les ustensiles nécessaires pour rendre votre séjour plus agréable.
Voir sur la carte
L’exploitant de cet hébergement s’engage à fournir, en plus du service d’hébergement, les services suivants :
• Service de restauration dont le menu peut être consulté ici
• Cet établissement propose son propre service de garde et de consigne de bagages du lundi au vendredi (sauf jours fériés) pour les clients premium, avec enlèvement par notre personnel à l´appartement. Les tarifs sont de 5 € par bagage. Les samedis, dimanches ou jours fériés, vous pouvez utiliser le service d´autres entreprises dans des locaux désignés, à environ 5 € par valise.
• Nettoyage périodique hebdomadaire et changement de linge de lit et de bain, obligatoire pour les séjours de plus de 6 nuits. Inclus dans le prix.
*Possibilité de nettoyage périodique quotidien en supplément. Consulter les tarifs.
Retrouvez dans Genteel Home des appartements de luxe en location pour vos vacances. Appartements de luxe à louer dans les meilleurs quartiers de Séville, Madrid, Grenade, Malaga, Marbella, Costa del Sol, Cordoue, Gijón, Cadix et Florence tout le confort pour votre séjour de luxe sur-mesure.
Appartement Almirante Lobo I
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Le logement est très agréable, déco très sympa et tout le confort. L’emplacement est parfait pour rayonner dans Séville.
Rien tout était parfait (juste l’odeur dans le couloir mais pas dérangeant dans le logement)
Réponse du service qualité
Dear Angelina,
Thank you so much for sharing your wonderful feedback. We are thrilled to hear that you had a perfect stay and enjoyed the apartment’s comfort, decoration, and its excellent location for exploring Seville. It’s always a pleasure to know that our guests felt at ease and satisfied during their time with us.
We also appreciate you mentioning the smell. We are glad to know it did not affect your experience in the apartment, but we will take note of it and investigate the matter to ensure everything is in optimal condition for future guests.
We look forward to welcoming you again with great pleasure and providing you with another memorable stay.
Quality Department.
Réponse du service qualité
Dear Lisa,
Thank you for sharing your experience. We are delighted to hear that you felt comfortable in the apartment and that both the amenities and the atmosphere met your expectations. It is wonderful to know that your family had enough space and that the location was convenient for you.
We truly appreciate your valuable feedback and hope to welcome you again in the future.
Réponse du service qualité
Dear Suzy,
Thank you very much for taking the time to share your experience. We are delighted to hear that you enjoyed your stay in our apartment and that you appreciated its location and decor.
We especially appreciate your kind words about the proactivity and responsiveness of our team. We are pleased to know that we were able to contribute to a positive experience during your visit.
Thank you again for your valuable feedback. We look forward to the pleasure of welcoming you in the future.
Réponse du service qualité
Dear Iris,
Thank you for your wonderful feedback. We are truly delighted to hear that your stay was one of your favorites in Spain and that you loved both the apartment and its fantastic location. Knowing that it met your expectations just as shown in the pictures is very rewarding for us. We would love to welcome you back on your next visit.
The smell in the foyer and outside the apartment was horrible. Also, in the middle of the night a very loud noise machine was audible for about 10 minutes.
Réponse du service qualité
Dear Geetha,
Thank you for sharing your feedback. We are pleased to hear that you appreciated the location, layout, cleanliness, and amenities of the apartment.
Regarding the presence of odors, external factors such as weather conditions can sometimes intensify them. However, we take this matter seriously and will review the situation to ensure it does not become a recurring issue. As for the noise, we will investigate further to determine the cause and take any necessary measures to prevent disturbances for our guests.
We appreciate your comments, as they help us continue improving our service. We hope to have the opportunity to welcome you again in the future.
Best regards,
Quality Department
Réponse du service qualité
Dear Pauline,
Thank you for your kind words. We are delighted to hear that you had a lovely stay and that our team was able to assist you promptly with any requests. Your comfort and satisfaction are our top priorities, and we truly appreciate your feedback. It’s wonderful to know that you enjoyed your time with us so much that you plan to return. We would be thrilled to welcome you again in the future.
Réponse du service qualité
Estimada Anita:
Agradecemos enormemente su maravillosa reseña. Ha sido un placer alojarle y esperamos tener la oportunidad de hospedarle de nuevo en el futuro.
Réponse du service qualité
Estimada Elena:
Gracias por compartir sus comentarios con nosotros. Nos alegra saber que la ubicación le pareció muy céntrica, que disfrutó del vibrante ambiente de la zona y que encontró el alojamiento cómodo. Lamentamos cualquier inconveniente que pudiera haber causado el ruido exterior, aunque nos complace saber que fue algo puntual y no afectó significativamente su experiencia. Sus observaciones son muy valiosas para nosotros, ya que siempre trabajamos con el compromiso de garantizar estancias agradables a nuestros huéspedes. Será un placer darle la bienvenida nuevamente en el futuro. Gracias por elegirnos.
Réponse du service qualité
Dear 可 吴,
We are grateful for your kind review of your recent stay. It was a pleasure hosting you, and we hope to welcome you back in the future.
Réponse du service qualité
Estimada Mariana:
Le agradecemos su comentario tan positivo. Nos alegra saber que disfrutó del apartamento, su ubicación privilegiada y la tranquilidad del entorno. Nos alegra también que haya apreciado el balcón con vistas a la Torre del Oro y la cercanía a los principales puntos de interés.
Será un placer recibirle nuevamente en su próxima visita a Sevilla. Gracias por su recomendación.
Réponse du service qualité
Dear Julia,
Thank you so much for your kind feedback. We´re delighted to hear that the apartment was perfect for your family and that you enjoyed the location. It’s wonderful that the area suited your needs, with everything so close by for sightseeing and convenience. We hope to welcome you all back in the future for another lovely stay
La puerta de la calle,no cerraba todas las veces.
Réponse du service qualité
Estimado Emilio:
Gracias por compartir su comentario. Nos complace saber que tanto el apartamento como su ubicación fueron de su agrado.
En cuanto a la puerta de la calle, lamentamos los inconvenientes que experimentó con el cierre. Este no es un problema habitual y tomaremos nota de su comentario para revisar y solucionar cualquier posible fallo en el mecanismo de la misma.
Agradecemos su comprensión y esperamos poder recibirle nuevamente en el futuro.
Departamento de Calidad
Amazing location, and very cute apartment. There is a paid parking lot that is just across the small street on foot (but by car you have to drive around to get to).
Right outside the apartment smelled like sewage, and right after the front door there was a huge dead roach. Inside the apartment itself was clean, and did not smell at all.
Réponse du service qualité
Dear Franco,
Thank you for sharing your feedback. We are pleased to hear that you appreciated the apartment’s central location and its charming design.
We sincerely apologize for the unpleasant experience you encountered outside the apartment. The presence of odors and insects can occasionally be influenced by external factors, such as local climate conditions, which may lead to these temporary inconveniences. Please be assured that we take cleanliness and guest comfort very seriously, and we will review this issue promptly to minimize any future occurrences.
We appreciate you noting that the apartment itself was clean and free from any inconvenience. Your feedback is valuable to us, and we hope to have the opportunity to welcome you again under better circumstances.
Quality Department.
Ubicación inmejorable, muy moderno, impecablemente amueblado y decorado. Grande y bien equipado
Réponse du service qualité
Estimada Paula:
Gracias por sus amables palabras sobre su estancia en nuestro apartamento. Estamos encantados de saber que encontraste la ubicación inmejorable y apreciaste el espacio moderno, impecablemente amueblado y decorado. Es maravilloso saber que el apartamento cumplió con sus expectativas en términos de tamaño y comodidades. Esperamos volver a darle la bienvenida en el futuro.
Departamento de Calidad.
Réponse du service qualité
Dear Mark,
Thank you for taking the time to share your feedback. We are delighted to hear that you appreciated the excellent location and overall enjoyed your stay with us.
However, we sincerely apologize for the inconveniences you experienced. Regarding the toilet seat, we regret that this issue was not addressed prior to your arrival, and we thank you for bringing it to our attention. Rest assured, our maintenance team will thoroughly review these details to prevent similar oversights in the future. Additionally, we are sorry that the electronic curtain system in the bedroom was not functioning properly during your stay. We understand how important this feature is for comfort and will prioritize resolving this issue promptly.
Concerning the external noise, we regret any disturbance you encountered. While all our properties are equipped to minimize external noise and ensure the comfort of our guests, certain times of the year may bring increased activity due to local celebrations. Regarding the noise from neighbors, although their daily activities are beyond our control, we will take steps to ensure quiet hours in the building are respected. We hope this did not detract from your overall enjoyment of our city.
Your feedback is invaluable to us as we strive to enhance the experience for all our guests. We would be honored to welcome you again in the future and provide you with an even more seamless and enjoyable stay.
Everything!!! The place looks absolutely splendid and clean. It was comfortable and had everything we needed. Excellent location, next to all the popular sights. Couldn’t have asked for a better place. Probably one of the best places I stayed in europe!
Loved everything 🙂
Réponse du service qualité
Dear Shravya,
Thank you so much for your enthusiastic feedback. We are thrilled to hear that you loved your stay and found the apartment splendid, clean, and comfortable. It’s wonderful to know that the location met your needs and that you enjoyed being close to all the popular sights. Your kind words mean a lot to us, and we are delighted to have been one of the best places you stayed in Europe. We look forward to welcoming you back in the future.
Quality Department
Réponse du service qualité
Dear Joelle,
Thank you for your fantastic review. We are thrilled to hear that the apartment met your expectations and that you enjoyed its prime location. It’s wonderful to know that you found Seville so accessible and that our furnishings and design added to your experience. We’re also glad our team’s responsiveness contributed to your stay, and we truly appreciate your recommendation. We would be delighted to welcome you back on your next visit to Seville.
Réponse du service qualité
Dear Ashwani,
Thank you for your feedback. We regret that some aspects of your stay did not meet your expectations. While some features, like bathroom locks and towel hooks, may not be standard in all our apartments, we are always open to suggestions for improvement.
We will review the issues you mentioned, such as the water heating and air conditioning, to ensure better comfort. Your comments on kitchen lighting, bathroom drainage, and window coverings are appreciated and will be considered for future enhancements.
Please accept our apologies for any delay in our response. We aim to improve based on guest experiences and will use your feedback to make necessary adjustments.
Thank you for staying with us, and we hope to have the opportunity to better meet your expectations in the future.
Dentro del portal las cucarachas muertas se iban acumulando cada día,daba bastante asco.
Réponse du service qualité
Estimada Virginia:
Gracias por su comentario. Nos alegra saber que su estancia en nuestro apartamento le pareció genial. Sin embargo, nos disculpamos sinceramente por cualquier inconveniente. Respecto a los insectos, nos gustaría destacar que realizamos tratamientos regulares de control de plagas para evitar la aparición de insectos vivos. En ocasiones, este proceso puede provocar la presencia de insectos muertos mientras el tratamiento hace efecto. No obstante, nos aseguraremos de que nuestro equipo de limpieza se ocupe adecuadamente de ello para evitar que se repita en el futuro.
Gracias de nuevo por llamarnos la atención sobre este asunto, y esperamos tener la oportunidad de ofrecerle una experiencia plenamente satisfactoria en el futuro.
Departamento de Calidad.
Réponse du service qualité
Dear Bekki,
Thank you for your kind review. We are delighted to hear that you and your family enjoyed your stay in the apartment and found it well-equipped and conveniently located. It’s great to know that the air conditioning provided some relief from the heat and that our team’s efforts contributed to a positive experience. We appreciate your recommendation and look forward to welcoming you back for another visit to Seville. Thank you for choosing to stay with us.
Réponse du service qualité
Dear Marianne,
We sincerely thank you for your feedback. It gives us great satisfaction to know that your stay exceeded your expectations.
Thank you for choosing us. We look forward to welcoming you again in the future.
Réponse du service qualité
Dear Adriana,
Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay with us.
Es ideal para vacaciones con familia , amigos .
Un diseño y decoración que vale la pena , baños grandes que hacen que tu estadía sea muy bien . Una gran ubicación, unas buenas vistas, luz, un mobiliario de diseño, elementos artísticos y arquitectónicos, seguridad. Si estás buscando donde alojarte te recomiendo por que si vale la pena .
Réponse du service qualité
Estimado Jorge,
Muchas gracias por su generosa reseña. Nos alegra saber que la dedicación de nuestro equipo para brindar comodidad y asistencia fue un aspecto destacado de su estancia. También es un placer conocer que apreció el diseño, la decoración, los amplios baños y el ambiente general de la propiedad. Además, nos complace saber que disfrutó de la ubicación, las vistas y los elementos artísticos. Su recomendación es muy valiosa para nosotros y agradecemos sinceramente sus amables palabras. Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.
Departamento de Calidad
Réponse du service qualité
Dear Susan,
Thank you for your wonderful review. We’re delighted to hear that you enjoyed the apartment and found the location ideal, with restaurants, parks, and monuments within walking distance. Your recommendation means a lot to us. We hope to have the pleasure of hosting you again in the future.
Réponse du service qualité
Dear Ken,
Thank you so much for your wonderful review. We are thrilled to hear that you enjoyed the prime central location of our apartment in Puerta de Jerez and appreciated the stunning views of the Torre del Oro. It’s great to know that you found it convenient to visit the most important monuments of the city.
We are also delighted that you loved the elegant and tasteful decor of the apartment. Your kind words about our affordability and recommendation mean a lot to us. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.
Réponse du service qualité
Dear Oliver,
Thank you for your wonderful feedback. We are delighted that your family enjoyed your stay and appreciated the excellent, central location of our apartment in Seville. We strive to provide a comfortable and accessible experience for our guests, and your positive comments affirm our efforts. We look forward to welcoming you again in the future.
Réponse du service qualité
Dear Kaitlyn,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Réponse du service qualité
Estimada Avanoa:
Le estamos sinceramente agradecidos por tomarse el tiempo de compartir sus impresiones, y valoramos especialmente su mención sobre la excelente ubicación de nuestro apartamento. Su satisfacción es nuestra meta y nos llena de orgullo haber cumplido con sus expectativas.
Departamento de Calidad.
Réponse du service qualité
Estimados Luicas,
Muchas gracias por su excelente reseña y por destacar la ubicación y equipamiento del apartamento. Nos alegra saber que encontraron el apartamento bien equipado y que la climatización fue de su agrado, especialmente durante el verano. Agradecemos sus amables palabras sobre nuestros anfitriones, quienes siempre están pendientes de asegurar una estadía placentera. Nos complace saber que disfrutaron de la tranquilidad del lugar. Esperamos tener el placer de recibirles nuevamente en el futuro.
Location was fantastic, close to palace, cathedral, restaurants, and other entertainment.
Was a bit cumbersome to get to the condo, initially, but once we figured out where exactly we were, it was easy!
Réponse du service qualité
Dear Ruben,
Thank you very much for your kind review. We are delighted to hear that you enjoyed the fantastic location of our property, with its proximity to the palace, cathedral, restaurants, and other entertainment options.
We appreciate your feedback regarding the initial challenge of finding the condo. Our team is always available to provide accurate information on how to get to our accommodations, however, we understand that navigating a new area can sometimes be a bit cumbersome, but we are glad that once you became familiar with the surroundings, your stay became more enjoyable.
Your satisfaction is very important to us, and we are pleased that you found our location to be ideal for exploring the area. Thank you once again for your valuable feedback. We look forward to the opportunity to welcome you back.
Quality Department.
Réponse du service qualité
Dear Devernay,
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment. Your positive comments are truly appreciated and we look forward to welcoming you back soon.
Réponse du service qualité
Dear Isabelle,
Thank you for your feedback. We´re delighted to hear that the apartment lived up to the photos and exceeded your expectations. We appreciate the thoughtful touches such as coffee, washing pods, new linens, water, and sufficient sanitary products. The location sounds ideal, right in the heart of the city and close to monuments, with numerous restaurants and cafes nearby. We´re glad you had a great experience, and we hope to welcome you back again soon.
Nothing
Réponse du service qualité
Dear John,
Thank you for taking the time to leave such a wonderful review. We´re thrilled to hear that you had a fantastic experience during your stay with us. It´s delightful to know that you found our apartment to be in a great location and appreciated its cleanliness and ease of access.
We´re grateful for your kind words and recommendation. It would be our pleasure to welcome you back for another enjoyable stay in the future.
Quality Department.
Réponse du service qualité
Dear Boen,
Thank you for taking the time to share your experience with us. We are thrilled to hear that your family had a great time staying at our place.
It´s wonderful to know that the living room exceeded your expectations and felt even more spacious and luxurious than depicted in the photos. We take pride in providing modern amenities to enhance our guests´ comfort and convenience.
We´re delighted that you found our location convenient, with attractions just around the corner. Your recommendation means a lot to us, and we are grateful for your kind words.
It was a pleasure hosting your family, and we look forward to welcoming you back for another enjoyable stay in the future.
Réponse du service qualité
Dear Emily,
thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Réponse du service qualité
Dear Hugo,
Thank you very much for your glowing review. We´re thrilled to hear that you enjoyed your stay in our stunning apartment. It´s wonderful to know that you appreciated the stylish design, cleanliness, and convenient location. We strive to provide a comfortable and stylish experience for all our guests, and we´re delighted that we succeeded in doing so for you. We look forward to welcoming you back for another enjoyable stay in the future.
Réponse du service qualité
Dear Maria Cristina,
Thank you for taking the time to share your experience with us. We are delighted to hear that
you enjoyed your stay at our apartment. Your positive comments are truly appreciated and we look forward to welcoming you back soon.
Quality Department
Réponse du service qualité
Dear Sylvie,
Thank you very much for your kind review. We´re thrilled to hear that you found our apartment beautiful and conveniently located for exploring attractions such as the Alcazar, the cathedral, and the Torre del Oro. It´s wonderful to know that you appreciated the convenience of the code-operated door, ensuring hassle free access for all guests. We´re delighted that our team was able to assist you with luggage storage arrangements, and that you found our communication with the host to be excellent throughout your stay. Your satisfaction is our top priority, and we´re pleased that everything met your expectations. Should your travels bring you back to the area, we´d be delighted to welcome you again and ensure another perfect stay.
Réponse du service qualité
Dear Toby,
Thank you for your lovely review. We´re thrilled to hear that you found our location to be perfect for your stay in Sevilla and that everything you needed was right outside your door. We´re delighted that you enjoyed the airy atmosphere of our apartment, especially the European windows. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.
Réponse du service qualité
Dear Matt,
Thank you for your glowing review. We´re thrilled to hear that you found our apartment stunning and perfectly suited for your family. We´re delighted that the amenities provided, such as the baby bath, high chair, and crib, met your needs and added convenience to your stay. Your recommendation means a lot to us. We look forward to hosting you and your family again in the future.
Réponse du service qualité
Dear Jon,
Thank you for your detailed feedback. We´re delighted to hear that you enjoyed the modern and airy ambiance of our recently renovated apartment. It´s fantastic that our communication met your expectations and that you found the location to be perfect, with convenient access to key attractions and amenities. We appreciate your understanding regarding potential noise and are pleased that it didn´t significantly impact your stay thanks to the good soundproofing system. We would be thrilled to welcome you back for another enjoyable visit in the future.
Réponse du service qualité
Dear Magali,
Thank you very much for your thoughtful review. We are truly pleased to hear that you enjoyed the apartment´s comfort, cleanliness, and convenient location. Your feedback is an affirmation of the service we strive to provide. We sincerely look forward to the opportunity to welcome you back in the future.
Réponse du service qualité
Dear Elizabeth,
Thank you for your detailed feedback. We´re thrilled to hear that you enjoyed the perfect location, beautiful aesthetic, and appreciated our hosting efforts, including our communication throughout your stay. We sincerely apologize for the inconveniences you experienced. Regarding the thermostat issue, we appreciate your patience and understanding. We´ll look into improving the heating system to ensure better comfort for our guests in the future. As for the sewage smell, we´ll investigate the matter further to see if there´s anything we can do to mitigate it. Additionally, we´ll address the hot water issue promptly to ensure a more comfortable experience for our guests. Despite these challenges, we´re glad to hear that you would still consider staying with us again. We hope to have the opportunity to welcome you back and provide you with an even better experience next time.
Réponse du service qualité
Dear Ruth,
Thank you so much for your glowing review. We´re thrilled to hear that you had a fantastic stay in our apartment and that you wouldn´t hesitate to recommend it. We´re delighted that you found our host extremely attentive with great communication and fantastic local recommendations. It´s wonderful to know that the apartment itself met your expectations, being spacious, well equipped, and perfectly located. We´re glad you enjoyed the nearby restaurants as well. We´re grateful for your kind words and look forward to welcoming you back soon for another wonderful stay.
The maintenance is probably not watched as closely but the issues are resolved by the staff very promptly.
Réponse du service qualité
Dear Kavita,
Thank you for your kind words. We´re delighted to hear that you enjoyed the location of our apartment, as well as the smooth check-in and check-out process. It´s wonderful to know that our staff was extra helpful. We appreciate your feedback regarding maintenance, and we will take it in consideration. We hope to welcome you back soon for another enjoyable stay.
Quality Department.
Réponse du service qualité
Dear Marion,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Nothing
Réponse du service qualité
Dear Elaine,
Thank you for your glowing review. We´re thrilled you found our place stylish and enjoyed its convenient location. It´s wonderful to hear that the apartment met your expectations. We would be honored to host you again in the future.
Quality Department.
location close to downtown Seville and river. Not noisy. Easy to find. Big airy two bedroom apartment.
Réponse du service qualité
Dear Cyril,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Kind regards,
Quality Department
Réponse du service qualité
Dear Vaz,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial.
Regarding the washing machine, we would like to point out that there is one in the flat and we are sorry if there has been any misunderstanding about it. For future stays, if you have any questions, please contact our team, who will be more than happy to help you with any questions you may have.
We appreciate your kind words and look forward to your next stay.
Kind regards,
Quality Department
Réponse du service qualité
Dear Anona,
Thank you for your glowing review. We´re thrilled to hear that our home was your very favorite place during your family trip through Spain and Italy. It´s heartening to know that you found it incredibly clean, cozy, and perfectly located. We appreciate your kind words about the owner´s responsiveness, friendliness, and warmth. Your recommendation means the world to us, and we would be honored to welcome you back anytime.
Réponse du service qualité
Dear Francesca,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards,
Quality Department
Réponse du service qualité
Dear Jean-Paul,
Thank you so much for your glowing review. We are delighted to hear that you found our accommodation clean, stylish, and centrally located. Ensuring a safe and enjoyable stay for our guests is our top priority, and we are thrilled to have met your expectations. Your kind words mean a lot to us, and we truly appreciate your recommendation. If your travels bring you back to Sevilla, we would be honored to welcome you again.
Réponse du service qualité
Dear Mengyin,
Thank you for your kind words. We´re delighted to hear that you found Genteelhome´s place clean, beautifully designed, and conveniently located. Your recommendation means a lot to us. It was a pleasure hosting you, and we hope to welcome you back for another enjoyable stay in the future.
Réponse du service qualité
Dear Craig,
Thank you immensely for your kind words and glowing review. We are thrilled to hear that our apartment exceeded your expectations and that you found it beautiful and spacious. It´s our goal to provide a seamless experience, and we´re delighted that our communication contributed to a stress free stay. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another wonderful experience in Seville.
Réponse du service qualité
Dear Anvi,
Thank you so much for your glowing review. We are thrilled to hear that our apartment exceeded your expectations, from cleanliness to decor. It´s fantastic that the central location and thoughtful amenities added to your experience. We truly appreciate your kind words about our professionalism and recommendations. We´d be honored to welcome you back anytime, and we look forward to providing another exceptional stay in the future.
Die Wohnung liegt tatsächlich sehr zentral mit div. Restaurants und Tapasbars in unmittelbarer Nähe und ist trotzdem absolut ruhig. Die Schlafzimmer gehen nach hinten und nach vorne gibt es Schallschutzfenster. Die Fotos sind nicht geschönt!,!! Alles ist genau so chic, komfortabel und gepflegt wie man es sieht.
TV-Gerät nur mit spanisch-sprachigen Sendern. Für eine so tolle Wohnung in einer Stadt mit internationalen Gästen hätte ich das nicht erwartet. Gerade dann, wenn man etwas länger bleibt als 3 Tage.
Réponse du service qualité
Dear Linda,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient.
Regarding German TV channels, we strive to offer a variety of channels, but the availability may be subject to regional limitations.
Thank you for choosing our accommodation, and we hope to have the opportunity to host you again in the future, offering a better experience.
Warm regards,
Quality Department
Réponse du service qualité
Dear Guillaume,
Thank you so much for taking the time to share your feedback on your recent stay. We are delighted to hear that you found our accommodation well-located and pleasant, with adequate amenities. However, we regret the inconvenience you experienced during your stay. Regarding the noise, sometimes Depending on the time of year and the time of day, you may experience a little more noise than usual, we regret that in your case you have experienced this isolated event which is not reflective the standard of tranquillity that we want to offer to our guests, and we will take measures to improve the sound insulation to avoid similar situations in the future. We will also take into account your recommendations on comfort in order to take the necessary actions.
Our goal is to provide a comfortable and enjoyable experience for all our guests, and your insights are invaluable in helping us make necessary improvements. We hope to have the opportunity to welcome you back in the future and provide you with an even more comfortable and relaxing experience. Thank you once again for choosing our accommodation.
Réponse du service qualité
Dear Jon,
We´re deeply appreciative of your positive review and the happiness it brings to our team. Your satisfaction is what drives us to continuously strive for excellence. If you ever decide to embark on another journey, we´d be honored to be a part of your experience again. Your feedback fuels our passion for delivering outstanding service. Thank you for sharing your positivity with us and for choosing us as your accommodation choice.
Kind regards,
Quality Department
Réponse du service qualité
Dear James,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Amazing location,all the facilities you could require and beautifully appointed
Location, privacy, facilities, quality. Style
Réponse du service qualité
Dear Robert,
Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay. Thank you for being a part of our journey and for your kind words.
Kind regards,
Quality Department
Réponse du service qualité
Estimada Paula,
Agradecemos profundamente sus elogios sobre nuestro apartamento. Nos complace saber que disfrutó de su estancia y esperamos volver a recibirlo en un futuro cercano.
Saludos cordiales,
Departamento de Calidad
Es un precioso departamento tremendamente bien ubicado walking distance de las mejores atracciones de Sevilla, cómodo para 2 parejas con dos baños excelentes
Tuve un pequeño problema de limpieza, en el apartamento, lo resolvieron amablemente
Réponse du service qualité
Estimada Paula,
Gracias por tomarse el tiempo para compartir sus comentarios sobre su reciente estancia en nuestro apartamento. Agradecemos sus comentarios positivos sobre la excelente ubicación y su experiencia general durante su estancia.
Sin embargo, lamentamos sinceramente escuchar sobre el problema de limpieza inicial que encontró a su llegada. Esto es realmente inusual en nuestros apartamentos, y lamentamos profundamente cualquier inconveniente que haya causado. Nos complace saber que nuestro equipo actuó rápidamente para rectificar la situación y que usted fue compensado en consecuencia. Garantizar que nuestros huéspedes tengan una estancia cómoda y agradable es nuestra máxima prioridad, y agradecemos su comprensión en este asunto.
Estamos agradecidos por su valoración y esperamos que, a pesar del problema inicial, haya podido explorar y disfrutar de las atracciones de Sevilla durante su visita. Gracias por elegir nuestro apartamento, y esperamos tener la oportunidad de recibirlo nuevamente en el futuro, brindándole una estancia sin problemas y agradable.
Atentamente,
Departamento de Calidad
Stunning property, immaculate well thought out design in the heart of Seville. Amazing location for exploring Seville couldn’t have asked for more. Comfortable lounge areas and the beds are divine.
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Réponse du service qualité
Dear Samantha,
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment. Your positive comments are truly appreciated and we look forward to welcoming you back soon.
Kind regards,
Quality Department
Réponse du service qualité
Dear Roberto,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Kind regards,
Quality Department
Réponse du service qualité
Dear Kate,
We´re glad to know that our location met your expectations. Our team strives to offer a prime spot that enhances our guests´ experiences. Thank you for recognizing this aspect of your stay. We look forward to hosting you again in the future.
Kind regards,
Quality Department
Réponse du service qualité
Dear Juliana,
We extend our heartfelt gratitude for your generous review praising our team. It brings us immense joy to know that our staff played a significant role in enhancing your experience during your time with us.
Your words of appreciation will undoubtedly serve as a source of encouragement for our team members who strive to deliver exceptional service. We consider guest satisfaction to be our utmost priority and hearing about the positive impact our staff had on your stay reaffirms our commitment.
Should your travels bring you back this way, we would be honored to welcome you again. Your feedback is truly valuable to us and we eagerly anticipate the opportunity to serve you once more.
Kind regards,
Quality Department
Lovely interior design, location was perfect, facilities were great and very spacious.
Réponse du service qualité
Dear Dan,
Thank you for highlighting the positive aspects of our location in Seville. Being near the main attractions is a key focus for us. We´re pleased that our location enhanced your experience. We look forward to welcoming you back to Seville in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Zofia,
Your positive review has truly brightened our day and reaffirms our dedication to exceptional service. Your satisfaction is our ultimate goal, and we´re grateful for your kind words. If your travels lead you back our way, we´d be thrilled to welcome you once again. Your feedback empowers us to continue delivering memorable experiences. Thank you for sharing your experience with us and for allowing us to be a part of your journey.
Kind regards.
Quality Department Manager
Réponse du service qualité
Querida Lara,
Le agradecemos sinceramente por compartir su experiencia tan positiva sobre su estancia en nuestro apartamento. Es un honor para nosotros haber sido parte de su viaje y haber contribuido a que su tiempo en Sevilla fuera memorable.
Nos llena de satisfacción saber que nuestras instalaciones y servicios estuvieron a la altura de sus expectativas y que pudo disfrutar de su estancia plenamente. Su comentario refuerza nuestro compromiso constante con la calidad y la excelencia en el servicio que brindamos a nuestros valiosos huéspedes.
Esperamos tener el privilegio de darle la bienvenida nuevamente en un futuro cercano.
Director de Calidad
Réponse du service qualité
Dear Yana,
Thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Ricardo,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Melissa,
We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay. Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Gino,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimado Evaristo, Nos alegra mucho saber que disfrutaron su estancia en nuestro apartamento. Nos esforzamos constantemente para mejorar la calidad de nuestro alojamiento y servicios, y es realmente reconfortante saber que lo estamos logrando. Esperamos darle la bienvenida de nuevo muy pronto.
Jose L.H. Campos
Director de Calidad