Alfalfa Terrace est un penthouse duplex récemment rénové et meublé. L’appartement a été complètement réhabilité, créant un espace de vie neuf avec tout le confort et les équipements nécessaires.
Au premier étage, se trouvent un salon moderne avec une ouverture sur l’extérieur, une cuisine entièrement neuve et équipée, une salle de bain avec douche, et deux chambres, toutes deux avec vue extérieure. Une des chambres est équipée de deux lits simples de 90 x 190 cm, et l’autre d’un lit double de 150 x 190 cm. En plus, il y a une deuxième salle de bain complète et indépendante, également avec douche.
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Retrouvez dans Genteel Home des appartements de luxe en location pour vos vacances. Appartements de luxe à louer dans les meilleurs quartiers de Séville, Madrid, Grenade, Malaga, Marbella, Costa del Sol, Cordoue, Gijón, Cadix et Florence tout le confort pour votre séjour de luxe sur-mesure.
Appartement Alfalfa Terrace
de à
Que estaba molt céntric
Réponse du service qualité
Dear Vila,
Thank you for your kind feedback. We’re delighted to hear that you found the apartment clean, comfortable, and centrally located. It’s wonderful to know that the location suited your needs. We hope to welcome you again in the future.
Quality Department.
Apartament molt ben ubicat, llits molt còmodes. Cuina ben equipada, amb cafès nespresso de cortesia.
Hem trobat a faltar la possibilitat de deixar les maletes despres del check-out.
Réponse du service qualité
Dear Sonia,
Thank you for your kind feedback. We are pleased to hear that you enjoyed the apartment’s location, the comfortable beds, and the well-equipped kitchen, as well as the complimentary Nespresso coffee.
Regarding your request to leave your luggage after check-out, we regret that, due to the need to prepare the apartment for the next guests, we are unable to store luggage directly in the apartment. Additionally, as we do not have a physical reception on-site, we are unable to offer this service within the building itself.
However, we would like to highlight that our team offers a luggage storage service for all our guests, which includes the collection and storage of luggage at our offices for as long as needed, for a small, fixed fee. We recommend that our guests contact us if they would like more information about this service for future stays.
We hope you had a pleasant stay, and we would be delighted to welcome you again on your next visit.
Quality Department.
Situation dans la ville et espace dans l´appartement
Manque une porte pour faire de la 3 eme chambre une véritable chambre
Réponse du service qualité
Dear Marly,
Thank you for sharing your feedback. We are pleased to hear that you had an excellent stay and enjoyed both the apartment’s spaciousness and its convenient location in the city.
Regarding your observation about the third bedroom. Your suggestion is valuable, and we will take it into consideration for future improvements.
We hope to have the pleasure of welcoming you again for another enjoyable stay in this beautiful city.
Quality Department
Réponse du service qualité
Dear Okell,
We are grateful for your kind review of your recent stay. It was a pleasure hosting you, and we hope to welcome you back in the future.
Réponse du service qualité
Dear Aurelie,
Thank you for your kind review. We are glad to hear that you enjoyed your stay in the apartment and that the organization and cleanliness met your expectations. We apologize for the inconvenience with the garden furniture and will make sure to address it as soon as possible. We also appreciate your kind words about our team, and we hope to have the opportunity to welcome you again in the future. Thank you again for your recommendation!
Réponse du service qualité
Dear Bambina,
Your wonderful review is greatly appreciated. It has been our pleasure to accommodate you, and we hope to have the chance to host you again soon.
Réponse du service qualité
Dear Gareth,
Thank you for your kind review of your recent visit. It has been a pleasure to host you, and we eagerly anticipate the opportunity to welcome you back in the future.
Réponse du service qualité
Estimada Estef:
Gracias por sus amables palabras y por compartir su experiencia. Estamos emocionados de saber que tuvo una estancia cómoda. Sería un placer darle la bienvenida de nuevo en el futuro.
Good location, loved the outside space, living rooms were comfortable
Little bit noisy at night, wooden furniture on terrace was broken, but we used the newer table and chairs
Réponse du service qualité
Dear Trudie,
Thank you for your feedback. We appreciate your comments regarding your stay. We strive to provide a comfortable experience for all our guests.
Regarding the noise you mentioned, it can be influenced by external factors, such as local festivities that may occur during certain times of the year. We apologize for any inconvenience this may have caused and assure you that we are continually reviewing our soundproofing measures to enhance our guests´ comfort.
Additionally, we will review the furniture on the terrace to ensure it meets our guests´ expectations. We regret any incidents you experienced during your stay.
We hope to have the opportunity to welcome you back in the future.
Quality department.
Réponse du service qualité
Dear Muriel,
Thank you for your kind feedback. We are delighted to hear that you enjoyed the apartment´s excellent location and found everything within walking distance. We´re glad that you appreciated the terrace and it’s wonderful to know that our apartment was perfect for your time in Seville with friends. We hope to welcome you back for another enjoyable experience in the future.
Réponse du service qualité
Dear Sandrine,
Thank you very much for sharing your experience of staying in our accommodation. We are delighted to hear that you appreciated the cleanliness, the comfort of the bedding, as well as the kitchen and bathroom amenities.
It’s also a pleasure to know that you enjoyed the terrace, the quietness of the building, and the perfect location for exploring Seville on foot. We’re glad you found the city as beautiful and full of things to see as we do.
Thank you for your recommendation. We would be happy to welcome you again on your next visit.
Réponse du service qualité
Dear jona,
Thank you for your kind feedback. We are glad to hear that you enjoyed the great location and beautiful space of the apartment. It’s wonderful to know that you found the proximity to restaurants and the nearby play area for little ones convenient. We hope to have the pleasure of hosting you again.
Réponse du service qualité
Dear Syrine,
Thank you for your kind words. We are delighted to hear that you found the place cozy and comfortable and enjoyed the terrace, the beds, and the beautiful surroundings. We will be sure to pass on your thanks to Pablo for his hospitality and professionalism, as well as to Alex for the restaurant and tapas recommendations. We look forward to welcoming you back in the future.
Réponse du service qualité
Estimada Chantal:
Le agradecemos sinceramente sus amables comentarios. Nos alegra saber que la climatización del apartamento fue de gran utilidad durante el intenso calor y que encontró el apartamento casi nuevo, bien equipado y decorado con buen gusto.
Nos complace también que haya disfrutado de la excelente ubicación y de las agradables noches en la terraza. Agradecemos mucho su feedback y esperamos tener el placer de recibirle nuevamente en el futuro.
Departamento de Calidad.
Réponse du service qualité
Dear Lisa,
Thank you for your kind review. We’re pleased to hear that your family found the apartment spacious and well-equipped. It’s great to know that you enjoyed the Plaza de la Alfalfa and its nearby shops and restaurants, as well as the convenience of exploring the rest of Seville. We look forward to the opportunity to welcome you back in the future.
Réponse du service qualité
Dear Enrico,
Thank you for your review. We are delighted to hear that you found the apartment well-maintained and in an excellent location for exploring Seville on foot. We’re also glad that you enjoyed the beautiful terrace. We appreciate your feedback and hope to welcome you back in the future.
Réponse du service qualité
Estimada María José:
Muchas gracias por su amable comentario. Nos alegra saber que encontró el apartamento bello y que su ubicación le resultó conveniente. Es un placer para nosotros que haya disfrutado de la terraza y que la cercanía a los principales puntos de interés haya sido de su agrado. Agradecemos su recomendación y esperamos tener el honor de recibirle nuevamente en el futuro.
Réponse du service qualité
Estimada Ana:
Agradecemos sinceramente su comentario positivo. Nos alegra saber que disfrutó de su estancia y que nuestro alojamiento cumplió con todas sus expectativas sin faltar ningún detalle. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro.
Departamento de Calidad.
Excellent base and location for a special short break family stay in Seville. Property located nearby Plaza Alfalfa where there are many cafes, restaurants, bars, supermarket and other shops all around. Also good location for visiting city centre and other Seville sights. communication with hosts very good and rendezvous arrangements to meet contact with keys to access property also efficient and no problems. Excellent large terrace area located on roof to relax have drinks, snacks, etc. (Accessed via upstairs bedroom.) Apartment well equipped for self catering needs and clean, tidy condition.
Nothing to complain about for us and all good. (Note for info and safety though - perhaps the old and rickety wooden chars and table on the roof terrace should be removed/replaced as they are in poor condition and we did not consider them safe to sit upon. There are sun loungers and a separate decent large table with 6 chairs so not a problem for us. Be very careful anyone regarding the wooden items though.)
Réponse du service qualité
Dear David,
Thank you for sharing your feedback with us. We are delighted to hear that our apartment served as an excellent base for your special family break in Seville. It´s wonderful to know that you found our location near Plaza Alfalfa convenient, with its abundance of cafes, restaurants, bars, supermarkets, and shops nearby. We are also pleased that you found the apartment well-equipped for your self-catering needs and in a clean and tidy condition.
We appreciate your positive comments about the communication with our hosts and the efficient arrangements for key collection, ensuring a smooth arrival process for you.
Regarding your note about the wooden chairs and table on the roof terrace, we take your feedback seriously. Safety is paramount for us, and we will promptly address this concern to ensure the safety and comfort of our guests.
Thank you once again for your valuable feedback. We look forward to welcoming you and your family back for another enjoyable stay in Seville.
Quality Department.
Réponse du service qualité
Estimado Néstor:
Gracias por tomar el tiempo para compartir sus positivas impresiones. Su satisfacción es nuestra mayor recompensa y nos complace haber cumplido con sus expectativas.
Réponse du service qualité
Dear Karen,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Nothing
Réponse du service qualité
Dear Niek,
Thank you for your concise feedback. We´re delighted to hear that everything met your expectations. We look forward to welcoming you back soon.
Quality Department.
Réponse du service qualité
Dear Allie,
Thank you for your enthusiastic feedback. We´re thrilled to hear that you had a wonderful time exploring Sevilla while using our apartment as your home base.
The location is one of the highlights of our property, and we´re delighted that it provided you with easy access to numerous tapas restaurants, lively street performers in the Alfalfa plaza, and all the major attractions, as well as hidden gems, of Sevilla.
It was our pleasure to host you, and we hope to welcome you back again in the future for more memorable experiences in Sevilla.
Réponse du service qualité
Dear Katherine,
Thank you for your kind words. We´re thrilled to hear that you enjoyed your stay in our apartment. It´s wonderful to know that you found the space clean, spacious, and to your liking. We´re delighted that you appreciated the great location, with its proximity to cafes and restaurants. We hope to welcome you back for another enjoyable stay in the future.
Réponse du service qualité
Dear Ceighley,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Réponse du service qualité
Dear Clare,
Thank you for your kind feedback on your recent stay at our apartment in Seville. We´re delighted to hear that you enjoyed the central location in the Alfalfa neighborhood, surrounded by great shops and restaurants.
We appreciate your comments regarding the comfort of the beds and the amenities provided. While we understand that perceptions of confort can vary from person to person, we take all feedback seriously. Rest assured, we will review the comfort of the beds and consider any necessary improvements to enhance the overall guest experience. We will also consider your suggestions regarding blankets and extra pillows.
We´re pleased to hear that despite some minor discrepancies, you found the space to be spacious and comfortable for your family. It was our pleasure to host you, and we hope to welcome you back for another enjoyable stay in the future.
Nada
Réponse du service qualité
Estimada María:
Gracias por sus comentarios. Nos complace saber que disfrutó de nuestra ubicación, que el apartamento le pareció acogedor y que apreció la excepcional terraza. Su satisfacción es importante para nosotros, y estamos contentos de haber podido cumplir con sus expectativas. Si tiene más comentarios o necesita ayuda en el futuro, no dude en ponerse en contacto con nosotros. Valoramos sus comentarios y esperamos tener la oportunidad de darle la bienvenida de nuevo para otra estancia agradable.
Departamento de Calidad.
The hot water when six of us were having showers tended to run out but it replenished quite quickly. The soft seating on the side of the terrace needs to be replaced - the bench seat was broken.
Réponse du service qualité
Dear Hazel,
Thank you for sharing your feedback. We´re thrilled to hear that you enjoyed our great location near the historic center, surrounded by bars and restaurants at Plaza Alfalfa. It´s delightful to know that you found the apartment comfortable and well-equipped, with the rooftop terrace being a highlight, perfect for breakfast and aperitivos.
We apologize for any inconvenience caused by the hot water running out during peak usage, but we´re glad to hear that it replenished quickly. Additionally, we appreciate your note regarding the soft seating on the terrace and will address this promptly to ensure a better experience for future guests.
Quality Department
Réponse du service qualité
Dear Libby,
Thank you for taking the time to share your feedback with us. We´re delighted to hear that you found our apartment very clean and accurately described, and that you enjoyed its proximity to sites and shopping. We apologize for the inconvenience regarding the lack of toilet paper. As a courtesy, we typically provide this essential item for all our guests, and we regret that this oversight occurred during your stay. We´ll ensure that this issue is addressed promptly to prevent similar occurrences in the future. Additionally, we appreciate your feedback about the elevator and will look into improving its operation for a smoother experience. Despite these issues, we´re glad to hear that you had a pleasant stay overall. We hope to have the opportunity to welcome you back in the future.
Réponse du service qualité
Dear Anke,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Réponse du service qualité
Dear Lih,
Thank you very much for your kind words. We´re delighted to hear that Pablo and our team provided you with courteous and responsive service during your stay. It´s wonderful to know that any small issues were promptly addressed, ensuring that your first visit to Seville remained enjoyable. We´re thrilled that our central location in the older part of Seville allowed you easy access to all the sights on foot. We´re glad you found plenty of excellent dining options and convenient places to buy groceries nearby. About the rooftop, we´re delighted that you enjoyed using it. Thank you once again for your appreciation of Pablo and our team. Should your travels bring you back to Seville, we would be honored to welcome you and your family again.
Réponse du service qualité
Dear Melissa,
Thank you for your glowing review. We´re thrilled to hear that you loved the location of our place, right in the heart of everything, allowing you to walk everywhere. It´s fantastic that you enjoyed the convenience of having cafes and restaurants nearby for quick bites to eat. We´re delighted that you found the place very clean, with plenty of natural light, and that you appreciated the beauty of the terrace. Your recommendation means the world to us, and we would be honored to welcome you back again in the future. Thank you for choosing to stay with us.
Réponse du service qualité
Dear Corina,
Thank you for your kind words. We´re delighted to hear that you enjoyed your stay in our apartment and found it to be conveniently located, clean, and comfortable. It´s wonderful that you were able to make use of the terrace and enjoy the evenings. We hope to welcome you back for another enjoyable stay soon.
Quality Department.
Réponse du service qualité
Dear Lauren,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Kind regards,
Quality Department
Réponse du service qualité
Dear Lauren,
Thank you for your kind words. We´re delighted to hear that you found our place great and appreciated the beauty of the apartment and its location. Your positive feedback is truly appreciated. We hope to have the pleasure of hosting you again.
Man sollte darauf aufmerksam machen daß daß dritte Schlafzimmer eine Galerie ist und eine sehr steile Treppe zur Terrasse führt. Das kann bei Älteren zum Problem werden.
Réponse du service qualité
Dear Monika,
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our apartment to be very clean, centrally located yet quiet, and that you received immediate assistance with any issues that arose during your stay. We are pleased to know that you felt comfortable and that our staff provided friendly service. However, regarding the third bedroom being a gallery and the steep staircase leading to the terrace. Please note that this information is available on our website prior to booking. We regret any misunderstanding that may have arisen in this regard. Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future.
Quality Department.
Réponse du service qualité
Estimada Isela Margarita,
Agradecemos profundamente sus elogios respecto a nuestro apartamento. Nos complace enormemente saber que disfrutó de su estancia. Esperamos con gran entusiasmo la oportunidad de volver a recibirlo en un futuro cercano para ofrecerle una experiencia aún más excepcional.
Saludos cordiales,
Departamento de Calidad
Réponse du service qualité
Dear M. Miranda,
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you loved the neighborhood and enjoyed the layout of the apartment. Your feedback about the coffee maker is duly noted, and we assure you that we will address this to enhance the experience for our future guests.
We are pleased that our efforts to manage multiple apartments were well-received, and it´s wonderful to hear that the additional services, such as towel and sheet changes, as well as garbage removal, added to the overall comfort of your 8-night stay.
We appreciate your positive remarks and are thrilled that you made the most of your stay.
If your travels bring you back to Seville in the future, we would be honored to host you again.
Kind regards,
Quality Department
Réponse du service qualité
Dear 一彤,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Kind regards,
Quality Department
Réponse du service qualité
Dear Rob,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Kind regards,
Quality Department
Réponse du service qualité
Dear Samantha,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Kind regards,
Quality Department
Réponse du service qualité
Dear Bene,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Réponse du service qualité
Dear Caroline,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Kind regards,
Quality Department
Réponse du service qualité
Dear Jenette,
Thank you for your feedback, we are delighted that you enjoyed the cleanliness and good location of Alfalfa Terrace.
Regarding the bathroom, we always try to be transparent with our customers so you can find the characteristics of our accommodations on our website, trying to avoid any misunderstanding regarding the distribution of the flat. We apologise for any confusion that may have occurred.
Thank you for choosing our accommodation, and we hope to have the opportunity to host you again in the future, offering a better experience.
Warm regards,
Quality Department
Réponse du service qualité
Dear Carol,
Thank you for sharing your positive experience with us. We´re thrilled to hear that our central location, close to the Alfalfa square, added to the enjoyment of your stay. We appreciate your compliments on the amenities and terrace. It will be a pleasure hosting you again in the future for an even more delightful stay.
Quality Department.
Réponse du service qualité
Dear Roger,
Thank you for your kind review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team and is important for us to improve. It is our pleasure to serve guests like you, and we await your return in the future.
Kind regards,
Quality Department
Réponse du service qualité
Dear Andreas,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards,
Quality Department
Réponse du service qualité
Dear Kim,
We´re genuinely appreciative of your positive review. Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay. Thank you for being a part of our journey and for your kind words.
Kind regards,
Quality Department
Réponse du service qualité
Dear Karthik,
We want to extend our heartfelt thanks for your wonderful review, specifically highlighting the cleanliness of our accommodations. Providing a comfortable and spotless environment is one of our top priorities, and we´re delighted that our efforts have resonated with you.
Your positive feedback truly motivates our team, and we´re grateful for the opportunity to have hosted you. We hope to have the pleasure of welcoming you back for another enjoyable stay.
Kind regards,
Quality Department
Réponse du service qualité
Dear Marta,
Thank you for sharing your thoughts on your recent stay with us. We´re pleased to hear that you found our location to be very convenient, with walking access to all the interesting sites, great restaurants, and the vibrant atmosphere of Seville.
We understand your concern about the noise levels, especially in the evening, and appreciate your feedback regarding the suggestion to improve the patio. We will consider enhancements in that area for future guests´ enjoyment.
It´s good to know that you found the property met your expectations in most aspects, with a spacious and enjoyable patio, well-equipped kitchen, and overall cleanliness.
We value your feedback on the pricing, and we´ll continue to evaluate our offerings to ensure they align with the value provided to our guests.
Your feedback is invaluable to us, and we hope you´ll consider staying with us again in the future. We´ll work diligently to offer you an even more satisfying experience during your next visit.
Thank you for choosing us and for sharing your observations.
Sincerely,
Quality Department
Réponse du service qualité
Dear Alexa,
Thank you so much for your positive review, highlighting the convenience of our location. We´re truly grateful for your kind words and thrilled to hear that you found our location to be advantageous.
The strategic location is indeed a significant aspect of our guest experience, and it brings us great satisfaction to know that it played a role in enhancing your stay.
Your choice to stay with us and your generosity in sharing your experience mean a lot. We look forward to the privilege of welcoming you back in the near future.
Kind regards,
Quality Department
Réponse du service qualité
Dear Cameron,
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment. Your positive comments are truly appreciated and we look forward to welcoming you back soon.
Kind regards,
Quality Department
Réponse du service qualité
Dear Jen,
We would like to extend our heartfelt gratitude for taking the time to share your son and his friends´ wonderful experience during their stay in Sevilla. It brings us immense joy to know that they had the best stay, and we are truly delighted to hear their positive feedback.
We are thrilled to learn that the location of our apartment was ideal for them to explore the city by foot. Our team takes pride in selecting prime locations to ensure convenience for our guests. It´s also fantastic to hear that the apartment exceeded their expectations and was even more beautiful than the photos portrayed. Providing a comfortable and memorable experience is our top priority, and it´s rewarding to know that we succeeded in achieving this during their stay.
Your kind words are greatly appreciated, and we look forward to the opportunity to host your son and his friends again in the future. If they ever return to Sevilla, we are dedicated to making their next visit just as perfect as this one.
Once again, thank you for choosing our apartment, and please do not hesitate to reach out if there is anything we can assist you with in the future.
Warm regards,
Quality Department
Réponse du service qualité
Dear Madeline,
We want to extend our heartfelt thanks for your wonderful review, specifically highlighting the cleanliness of our accommodations. Providing a comfortable and spotless environment is one of our top priorities, and we´re delighted that our efforts have resonated with you.
Your positive feedback truly motivates our team, and we´re grateful for the opportunity to have hosted you. We hope to have the pleasure of welcoming you back for another enjoyable stay.
Kind regards,
Quality Department
Réponse du service qualité
Dear Lewis,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards,
Quality Department
Réponse du service qualité
Dear Vishal,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards,
Quality Department
Réponse du service qualité
Dear Kerry,
We´re genuinely appreciative of your positive review. Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay. Thank you for being a part of our journey and for your kind words.
Kind regards,
Quality Department
Réponse du service qualité
Dear Jason,
We appreciate your positive feedback about the location of your stay in Seville. Being close to the main attractions is a priority for us. We´re thrilled that our strategic location added value to your experience. Thank you for taking the time to share your thoughts, and we look forward to welcoming you back to Seville in the future.
Kind regards,
Quality Department
Réponse du service qualité
Dear Tish,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regard.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Manuel,
Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Molly, We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future. Kind regards. Jose L.H. Campos Quality Department Manager
Réponse du service qualité
Dear Alexandre,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear guest,
Thank you for your kind words! We´re thrilled you loved the great location, beautiful interior, and comfortable stay. We look forward to hosting you again if you return to Seville. Your feedback means a lot to us.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Antonetta,
Thank you for your kind words. We are thrilled that you and your family had a perfect stay and enjoyed the great location and rooftop. It was a pleasure hosting you, and we hope to welcome you back to Sevilla soon.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Kay,
Thank you for your feedback! We´re glad to know you enjoyed the apartment´s location and found it clean and well-maintained. We appreciate your understanding regarding the fridge and shower issues, and we hope you had a pleasant stay overall.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Renee,
Beyond beautiful! Loved staying at Pablo’s apartment. Everything was perfect….clean, private, great location, all the amenities needed, and beautiful flowers that welcome you.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Elisabeth,
Thank you for your review. We appreciate your positive feedback regarding the location, apartment layout, and cleanliness.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Stéphane. We would like to extend our deepest gratitude for choosing our apartment as your home away from home. Your decision to stay with us is truly appreciated, and we hope that your experience was both comfortable and memorable. It would be an absolute pleasure to have the opportunity to host you once more in the future. Rest assured, we will continue to uphold our commitment to exceptional service to ensure your next stay is even better. Javier S.V. Quality Department.
Réponse du service qualité
Dear Chris,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Sandrine,
We want to extend our sincerest gratitude for choosing our apartment for your recent stay. We are truly sorry for any inconvenience you may have encountered during your time with us. Your feedback is invaluable, and we are working diligently to address the issue and prevent any recurrence. We ordered longchairs upor your request, but unfortunately these did not arrive on time for your stay. However, they are already installed and ready for the use of future guests. It would be an honor to have the opportunity to host you again, and we promise to provide you with an impeccable experience that reflects our commitment to your satisfaction.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Tim,
We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.
Jose L.H. Campos
Quality Department Manager
Apartamento son 6 personas hay 3 habitaciones muy bien lo que pasa un problema solo 3 rollos pequeños de water no son suficientes para 4 días y pedido necesitamos más rollos para 2 días mas porque ya acabados rollos somos 6 personas . Y debo ir a recoger en su oficina y paga aparte no es justos... no hemos recogerlo el rollo en la oficina no sabemos donde? 4 días sin limpiezas y ni rollos mal... El baño de ducha una de cristal no cierra bien estaba rota y cae agua al suelo .otro baño bien duchas
Réponse du service qualité
Estimado Vicente:
Ante todo agradecerle que eligiera nuestro apartamento para su estancia en Sevilla y por tomarse el tiempo para escribir una reseña. Nos alegra saber que disfrutó de la ubicación y de la oferta gastronómica de la zona. Le pedimos disculpas si no encontró algunos aspectos a la altura de sus expectativas. En nuestros apartamentos ofrecemos limpiezas y sustitución de sábanas gratuitas para estancias de seis noches o más. En su caso, cuando nos solicitó papel extra, nuestro personal se lo llevó al apartamento para su conveniencia de manera totalmente gratuita, por lo que nos sorprende su comentario.
Nos disculpamos sinceramente por cualquier inconveniente que puedan haber experimentado y haremos todo lo posible para garantizar una experiencia aún mejor en el futuro.
Jose L.H. Campos
Director de Calidad
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Dear Natalie,
We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.
Jose L.H. Campos
Quality Department Manager
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Dear Shelly,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
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Dear Leslie,
We are grateful for your feedback and thrilled to learn that you had a fantastic time at our apartment in Seville. Your kind words about our accommodation and services are highly appreciated, and we are glad to know that we exceeded your expectations. We would be honoured to host you again in the near future.
Jose L.H. Campos
Quality Department Manager
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Dear Petra and Hans,
We read with great pleasure that you enjoyed you stay at our apartment and that the unbeatable location was handy to walk everywhere in the city. Thank you for the recommendation. We are certain that future guests will find it most useful.
Jose L.H. Campos
Quality Department Manager
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Dear Walter,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
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Dear Elena,
Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay with us.
Jose L.H. Campos
Quality Department Manager
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Dear Nell,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.
Jose L.H. Campos
Quality Department Manager
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Estimada Maite:
Ante todo agradecerle por habernos elegido para su estancia en Sevilla y por escribir esta gran reseña. Nos alegramos enormemente de saber que consiguiéramos hacer su estancia agradable. Estaremos encantados de volver a recibirle en su próximo viaje.
Jose L.H. Campos
Director de Calidad
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Dear Ty,
Knowing that you had a pleasant stay at our apartment is our greatest reward. Thank you for taking the time to write this review and for highlighting the space the apartment has to offer.
Jose L.H. Campos
Quality Department Manager
La ubicación, la limpieza, lo cuidados que estaban todos los detalles y la amabilidad de Carlos.
Réponse du service qualité
Estimada Soledad:
Gracias por esta maravillosa reseña sobre nuestro apartamento y por remarcar el trato ofrecido por el personal. Nos alegramos enormemente de que haya podido encontrar todo lo que necesitaba para hacer especiales sus vacaciones. Esperamos poder volver a recibirle muy pronto.
Jose L.H. Campos
Director de Calidad
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Dear Ijlal,
Thank you for staying with us and for sharing this wonderful review. We are very happy that you enjoyed so much that you recommend us to others without hesitation. It will be our pleasure to host you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Karen,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear David,
Firstly we would like to thank you for putting your trust in us for your stay in Seville and for taking the time out of your day to write this review. Thank you for highlighting the animated life the surrounding of the accommodation has to offer and, specially, a big thank you for the recommendation. We truly look forward to receiving you soon again.
Jose L.H. Campos
Quality Department Manager
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Dear Melissa,
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our apartment with us. We certainly agree that the unbeatable location of the apartment makes it easy to walk the city while not being disturbed by noises at night. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
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Dear Jesse,
Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay with us.
Jose L.H. Campos
Quality Department Manager
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Estimada Nuria:
Muchas gracias por alojarse con nosotros y por escribir esta maravillosa reseña. Esperamos poder volver a recibirle pronto.
Réponse du service qualité
Dear Telmo,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.
We will make sure to let them know your kind words.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
the location was great
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Dear Ian,
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at our apartment was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.
Jose L.H. Campos
Quality Department Manager
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Dear Ana,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Seville. We look forward to welcoming you back again very soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimada Bárbara:
le damos las gracias por esta maravillosa opinión. Ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Catherine, Thank you for making our apartment your choice destination on this occasion and for your very kind recommendation to the travel community, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards.
Jose L.H. Campos
Quality Department Manager
Muy bien situado, limpio, bonita terraza, personal agradable (ofrecen recomendaciones y reserva de actividades si se desea).
El precio es caro incluso alojándose en grupo, el sobrecoste si se hace check-in más tarde de las 9 de la noche me parece absolutamente injusto teniendo en cuenta el elevado coste de base del alojamiento (reservamos con meses de antelación).
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Estimada Eva:
Le damos las gracias por compartir su opinión sobre sus recientes vacaciones con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir sus opiniones y comentarios constructivos.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Estimado Iñigo, muchas gracias por compartir su opinión. Estamos muy contentos de leer que estuvo muy satisfecho con la comodidad de su apartamento en la que se alojó.
Esperamos tener la oportunidad de servirle de nuevo en el futuro y poder superar sus expectativas.
Aija T.
Departamento de Calidad
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Dear Andrew, thank you for your positive rating of our property. We are delighted to see that you enjoyed your time with us and hope you will give us the opportunity of welcoming you back in the near future.
Aija T.
Quality Department
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Dear Sandy, we are delighted to hear that your holiday was an enjoyable one and you had a comfortable stay in our apartment. It would be a pleasure to welcome you back anytime you plan a visit to Seville.
Aija T.
Quality Department
The flat is exactly how is shown in the pictures. I slept in the sofa bed and it was super confy. The apartment is located in the very city centre close to everything, perfect if you have only few days to visit seville. The flat has 2 bathrooms 3 rooms and is divided in 2 floor. At the upper floor there is very nice and big terrace. The 2 bathrooms were OK, both with shower and there was everything we needed for 7 people towels, showergel etc. The kitchen was fully equipped. Everything was clean. I definitely recommend it. (in 7 we stayed OK)
If I have to say something just the second bathroom was little bit small.
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Dear Raffaella, thank you very much for your detailled comments regarding your stay in our apartment and for your kind recommendation. It was apleasure for us to assist you during your time in Seville and we hope we will see you again soon.
Aija T.
Quality Department
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Thank you Amanda for your feedback. It is always a pleasure to know that our guests went home with great holiday memories and are willing to come back.
We hope to see you on your future trips to Seville.
Aija T.
Quality Department
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Dear Andre thank you very much for choosing our apartment for your stay and for taking amoment to highlight our great location and the cleanliness of our installations.
We hope we will see you again soon.
Aija T.
Quality Department
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Dear Paula, thank you very much for your kind feedback. Moreover, we would like to thank you for pointing out the efficient service you received when reporting the issue with the fridge and we sincerely thank you for informing us immediately so we could intervene in order to assist you.
We look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
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Dear Jessica, thank you for sharing your personal experience in our apartment and your constructive comments.
We certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.
Aija T.
Quality Department
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Thank you Melissa for your valuable review. It is very important for us to know the opinion of our guests.
We are glad to know that you enjoyed your stay in our apartment so much and we would love to have the opportunity to welcome you back the next time you are visiting Seville.
Aija T.
Quality Department
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Thank you Amy for choosing our apartment for your stay and for taking the time to share your constructive feedback with us.
We hope to have the opportunity to welcome you back in our apartment soon.
Aija T.
Quality Department
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Dear Alyssa, thank you very much for your review. It was a pleasure for us to asssist your family and we are thrilled that the service they received was a highlight of their stay in addition to the cleanliness and location of the apartment.
Next time you visit our city, we would love to have you stay with us.
Aija T.
Quality Department
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Dear Jane, thank you very much for making us your choice accommodation in Seville. We are glad to know that you enjoyed our excellent location and hope to meet you soon again.
Aija T.
Quality Department
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Thank you for making us your choice accommodation on this occasion and for taking the time to review your stay.
We look forward to serving you again in the near future.
Aija T.
Quality Department
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Dear Sylvia, we appreciate your highlights on the excellent location of the apartment and its proximity to places of interest. Truly, our accommodation is located in the heart of Seville.
We hope to meet you soon again.
Aija T.
Quality Department
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Jonathan, thank you for you opinion and for sharing the highlights of your stay with us.
We hope to have the opportunity to meet you again soon.
Aija T.
Quality Department
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Dear Rona, thank you very much for taking the time to review your stay with us.
We highly appreciate your feedback and we are glad to know that your overall experience was positive, and we are sorry for the incident. We would like to take this opportunity to confirm that the air conditioning was carefully checked by our maintenence team and no technical failures were found. Seems that the prolonged use of the air conditioning without rest (5-8 hours in a row), could cause some drop of water out of water container. The security of our guests is our priority, therefore we appreciate your comments on this.
Thank you for making us your choice apartment for your stay in Seville and for your constructive criticism, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.
Aija T.
Quality Department
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Dear Sonya and Mike, thank you very much for your kind feedback. It has been a pleasure for us to read your comments and we look forward to serving you again soon. Aija T. Quality Department
Excellent confort et équipements
Terrasse appréciée
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Dear Jean,
We appreciate your positive comments you have shared regarding your recent stay in our apartment Alfalfa Terrace.
We would love to see you again in the future and be able to share with you another memorable experience in our unbeatable locations.
Thank you so much.
Aija T.
Quality Department
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Dear Michele, thank you very much for leaving this wonderful comment, we are delighted that you have enjoyed your stay in such an unbeatable location.
We appreciate your kind review of our accommodation and we look forward to serving you again in the future.
Aija Teilane
Quality Department
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Dear Adeline, thank you so much for you detailled review. It was a pleasure for us to host you and your group, and we look forward to serving you again soon.
Aija Teilane
Quality Department
Réponse du service qualité
Muchas gracias por haber elegido nuestro apartamento para sus vacaciones y los comentarios que ha realizado sobre su estancia.
En relación con los incidentes relativos a la limpieza de su apartamento, nos gustaría ofrecerle nuestras más sinceras disculpas ya que estas son claramente prácticas que no cumplen con nuestro estándar de calidad. Estamos agradecidos por que haya señalado los esfuerzos de nuestro equipo para corregir las imperfecciones de nuestros servicios. Todo el equipo siempre se esfuerza mucho para dar a nuestros huéspedes la posibilidad de disfrutar plenamente su experiencia con nosotros.
Gracias una vez más por elegirnos, esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija Teilane
Departamento de Calidad
Great location, so close to Plaza de Alfalfa with the excellent Bar de Alfalfa, Bodega de Alfalfa, artisan bakery, Carrefour Express, pharmacy and much more. And walking distance to all the main attractions. Our host was very friendly and couldn´t have been more helpful with maps and advice on the local area. A wonderful stay, highly recommended.
Couldn´t fault this accommodation or the host.
Réponse du service qualité
Thank you very much for your positive review regarding your stay. We are delighted that our central location was a highlight of your stay, in addition to our hardworking and helpful staff.
Thank you again for your visit and feedback, we hope to see you again in the future.
Aija Teilane
Quality Department
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Dear Alfredo
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Alfalfa Terrace apartment with us and our readers. Best regards
la pareja de la pérgola de la terraza desgastada. Ojo no hay aparcamiento cerca (centro peatonal de la ciudad), un poco ruidoso por la noche pero estamos en el centro de la ciudad.
Réponse du service qualité
Dear María, we would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Genteel Home Alfalfa apartment was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Regards, Ana García Dpto. de calidad
- Difficulté d’accès avec auto et une des douches très petite
Location.
1、客房小；2、有一个卫生间太小，洗澡基本不可能；3、热水不够5人以上连续洗，忽冷忽热；4、地板的有些地砖松动，小心脚下；5、公寓的位置提供的是错误的，包括BOOKING、GOOGLE地图上的都是有偏差；5、位于老城区，千万不要开车进来，遇到警察就是罚单，而且道路及窄，容易刮蹭。最佳方案是找房东预订附近的地下车库，直接开过去停好后打车去找公寓。
Réponse du service qualité
Thank you for your review Difei. We are grateful for your words but the thing is that you could see photos of the apartment before the reservation was made. Also the location is a point that you can check. the apartment is located in the historical center of the city so you must understand that is difficult to drive there. Anyway, our check in team is at your disposal in order to help you to find the apartment once you arrive. We are grateful for your words which make us to improve. Genteel Home Team
Réponse du service qualité
Dear Guillaume, I want to thank you your review, it will help us to improve and become better hosts. First of all I want to apollogize if you didn´t feel we welcome you the best way we were able. The Hollly Week is a complecated week due to the crowds in the streets all around the city, which forced us to fully planificate the check ins every day. We tried to contact all our guests days before their arrival to arrange it, so they had to wait nothing, or at least just a few minutes, but when we tried to contact you, we were unable to do it, so we didn´t know your estimated time of arrival and that makes very difficult on this special week to do a proper chek in. Check ins are from 3 pm, and you and your group were checked in at 4 pm, and my collegue Lola was waiting for at the apartment when you arrived, because as soon as you contacted us by phone, Lola ran to meet you as fast as she could with this short period of notice. We hope you enjoy your time in Seville. Regards
Some from the property company met us at the property. Good communication in advance of arrival
Badkamers waren wat klein en de bovenste slaapkamer had geen deur.
The lift was very small struggled a little with my baby and pram.
Hay muchas obras en la zona
Hay que pagar por dejar las maletas.
Réponse du service qualité
Estimada Carolina, muchas gracias por su comentario. Nos alegra saber que les ha gustado el apartamento, especialmente su céntrica ubicación, su cuidada decoración, y su magnífica terraza donde poder relajarse.
Lamentablemente no pudimos guardarle las maletas ya que el apartamento se ocupaba ese mismo día y necesitábamos limpiarlo y prepararlo para que los siguientes huéspedes pudieran disponer de él a partir de las 15h, es por ello que le comentamos la posibilidad de dejarlas en una empresa llamada Bellhop que funciona como consigna de maletas y por un suplemento le guardan las maletas hasta la hora que necesiten, pero esta empresa es completamente ajena a Genteel Home como ya le explicamos. Por lo que no es correcto decir que hay que pagar por dejar las maletas porque nosotros no le cobramos nada por ello. Saludos
le fait qu´on nous fournisse le plan de la ville et les indications concernant les emplacements de supermarché et de restaurants.
Beautifully and tastefully furnished and in a superb location - close to everything. Great tapas close by and near to everything you could need.
It was cold at night. There were a couple of blankets in one of the cupboards (but only discovered these before the 2nd night - my wife and I were in the room without the cupboard and didn´t want to disturb our friends when it got very cold). Blankets slide off the bed and most people prefer a light duvet. There was a lack of mirrors in the apartment as only really in the bathrooms and 1 upstairs bedroom. It was also extremely noisy at night especially at the weekend so take ear plugs. The sound seems to really travel up the small alley. No toiletries at all even though they were supposed to be provided. I don´t mind the lack of toiletries but I resent having to buy soap bars to wash your hands as soon as you arrive. For me that´s a very basic requirement in an apartment.
Réponse du service qualité
Thank you very much for your review Ashley! It´s great to know you had a pleasant stay in our apartment. We want to apologize about the soap if there wasn´t any at the apartment, probably it was a mistake. About the blankets, there is a quilt for every bed in the house, so probably the problem was you didn´t look for it on the correct wardrove. The neigbour where our apartment is located has a lot of life, and could be to vibrant if you are used to spleeps with the windows opened, but if you close them, the noyse can get inside, I asure you. We are happy to know you have enjoyed your time in Seville. Genteel Home Team
Nothing negative, the apartment was perfect.
Parking the car is difficult in Sevilla.
Réponse du service qualité
Thank you very much for your review Pervez! It´s great to know you have enjoyed your stay in our apartment, and loved its location and surrondings! We totally agree with you, in Seville a car is not necessary at all, everything is almost a walking distance and it could very tricky to find a suitable parking if you bring a big car. We always give information about public parkings in the surroindings but sometimes the spaces are too small. And about the noise, it´s true that sometimes it could be a little bit loud if the windows are open, but this is in a certain way the price to pay for being on the heart of the city. We are at you disposal if you ever come back to Seville! Genteel Home Team
The apartment was very good, it was clean, cosy. The balcony/terras is so nice. Everything we need was there! It was top!
Parking the car is difficult in Sevilla.
Buena experiencia.