Ce petit studio est parfait pour un couple qui veut profiter des journées uniques à Malaga.
L’étude est nouveau, moderne, confortable et meublé au détail. Dans une chambre il y a un coin salon avec canapé et télévision et un lit double. La cuisine est entièrement équipée et dispose d’un accès à une petite terrasse privée pour profiter d’une collation en plein air. La salle de bain est complète et indépendante.
Voir sur la carte
L’exploitant de cet hébergement s’engage à fournir, en plus du service d’hébergement, les services suivants :
• Service de réception et de garde de bagages. Du lundi au vendredi de 10h00 - 15h00. Inclus dans le prix.
• Nettoyage périodique hebdomadaire et changement de linge de lit et de bain, obligatoire pour les séjours de plus de 6 nuits. Inclus dans le prix.
*Possibilité de nettoyage périodique quotidien en supplément. Consulter les tarifs.
Retrouvez dans Genteel Home des appartements de luxe en location pour vos vacances. Appartements de luxe à louer dans les meilleurs quartiers de Séville, Madrid, Grenade, Malaga, Marbella, Costa del Sol, Cordoue, Gijón, Cadix et Florence tout le confort pour votre séjour de luxe sur-mesure.
Suite Trinidad Grund S
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Réponse du service qualité
Dear Selma,
Thank you very much for your positive feedback on our central location and convenient access to the airport and local market. We are delighted to know that these aspects contributed to a pleasant experience.
At the same time, we sincerely apologize for any inconvenience you encountered. The comfort and restful experience of our guests are our top priorities, and we regret that these factors affected your stay. Please rest assured that we are committed to taking the necessary steps to create a more comfortable environment.
Your feedback is invaluable as it allows us to make meaningful improvements, and we truly appreciate the time you took to share it.
Quality Department.
Réponse du service qualité
Dear Erica,
We are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.
Quality Department.
Die Lage ist perfekt Die Wohnung ist schick (wie auf den Bildern) Und mit allem ausgestattet- sogar mit einer Waschmaschine. Die Wohnung ist top, aber lest weiter
Die Wohnung ist soooo hellhörig Die Leute in der Nachbarferienwohnung waren laut , da musste ich mich beschweren. In der nächsten Nacht haben sich spanische Anwohner laut in der Wohnung gestritten. Dann haben alle Hunde im Haus gebellt. Wie Wohnung hat ein Fenster in den Innenhof. Dadurch scheint ein Licht. Nachts ist es immer hell. Unten sind 2 Restaurants , diverse Gerüche ziehen beim offen Fenster rein
Réponse du service qualité
Dear Matthias,
Thank you for your feedback, and we are glad to hear that you appreciated the elegance of the apartment, its perfect location, and the amenities provided.
We sincerely apologize for the disturbances you experienced during your stay. While we strive to enforce strict house rules in all our accommodations to ensure the comfort and rest of our guests, unfortunately, we cannot control the behavior of people staying in neighboring apartments or external factors like noise from nearby restaurants.
Your comfort is very important to us, and we will continue to do our best to ensure that the house rules are respected to maintain a peaceful environment for all of our guests. We hope to have the opportunity to welcome you back in the future.
Quality Department.
Location is absolutely brilliant, you feel safe and close to all the shops and attractions. The flat was clean, modern, with a lovely terrace. This place is everything you need to stay in Malaga.
Réponse du service qualité
Dear Malgorzata,
We´re so grateful for your glowing review of our apartment. Thank you for highlighting the cleanliness, comfort, and amenities we offer. It´s our pleasure to provide our guests with an exceptional experience, and we hope to have the pleasure of hosting you again soon.
Quality Department
De ligging was erg goed
De douche en het bed waren aan de kleine kant. De trap is glad en af- en opstapjes zijn aanwezig.
Réponse du service qualité
Dear Dewie,
Thank you for your feedback and for highlighting our great location.
As mentioned in the accommodation description, there is indeed no elevator. We appreciate your note regarding the stairs and will certainly take this into consideration as the safety of our guests is our top priority.
We regret that the bed and shower did not meet your expectations. This is the first time we’ve received feedback of this nature, and we will carefully review these aspects to ensure a comfortable stay for all our guests.
Thank you again for your comments.
Quality Department.
Excellent location
Réponse du service qualité
Dear Lesley,
Thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.
Quality Department.
Réponse du service qualité
Dear Megan,
Thank you for your wonderful review. We are delighted to hear that you loved your stay in Malaga and found the location perfect and conveniently walkable to the bus and train stations. We look forward to welcoming you back on your next visit to Malaga.
Réponse du service qualité
Dear Megan,
Thank you for your kind review! We are delighted to hear that you loved your stay in Malaga and found our location perfect and conveniently walkable to the bus and train station. We look forward to welcoming you back in the future.
The location was amazing, walking distance to the main city streets (5-10 minutes), bus is 2 minutes away. You could also take a longer walk (25 minutes) to the beach or a bus. The owner was very nice and helpful, giving us recommendations for our stay. And cleanliness was 10/10.
Even though it was said we shouldnt make noise because there are families and old people living in the building, it was very noisy, dogs were barking at night and in the morning which wasnt very pleasant.
Réponse du service qualité
Dear Ema,
Thank you for your kind review and for choosing to stay with us. We are delighted to hear that you enjoyed our convenient location, the helpfulness of our staff, and the cleanliness of our accommodation.
Ensuring a peaceful environment for both our guests and the neighboring residents is of utmost importance to us. Unfortunately, noise from pets in the building is beyond our control.
We appreciate your understanding and will continue to do our best to ensure a restful stay for all our guests. We look forward to welcoming you back in the future.
Quality Department.
Réponse du service qualité
Dear Olga,
Thank you so much for taking the time to leave such a wonderful review about your recent stay at our apartment. We`re thrilled to hear that you enjoyed the comfortable and cozy ambiance, and we hope to have the pleasure of hosting you again soon.
Quality Department.
Réponse du service qualité
Dear Leho,
Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
O edifício não tem elevador, então avalie caso tenha mala muito pesada.
Réponse du service qualité
Dear Bianca,
Thank you for your feedback. We are delighted to hear that you found the apartment spacious, comfortable, and well-located, and that you appreciated the outdoor area and excellent WiFi. We are also pleased that the key collection process was smooth and that our staff could assist you with city tips.
We would like to emphasize that the information regarding the absence of an elevator is clearly stated in the description of our accommodation on our website. We always strive to be as transparent as possible with the details of our properties and the buildings they are located in so that our clients have all the necessary information to make informed reservations.
Thank you once again for your valuable feedback. We hope to welcome you back in the future.
Quality Department.
Réponse du service qualité
Dear Zi,
We would like to take this opportunity for having chosen us for your visit and for taking the time to write a review. We are happy that you enjoyed your stay and we look forward to your next visit.
Quality Department.
Consiglio una bottiglietta di acqua in frigo
Réponse du service qualité
Dear Valentina,
Thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.
Quyality Departament.
Perfekte LAGE!!!
Réponse du service qualité
Dear Gabriela,
Thank you for your lovely review and for the recommendations to the readers. We are certain future guests will find them most useful.
Quality Department.
Réponse du service qualité
Estimada Conchi,
Agradecemos sinceramente sus amables palabras. Nos complace saber que su experiencia fue genial tanto con el apartamento como con la persona que le entregó las llaves. Es un placer para nosotros saber que la ubicación céntrica y la tranquilidad del lugar fueron de su agrado. Valoramos su tiempo y su opinión. Esperamos tener el honor de recibirle nuevamente en el futuro y seguir brindándole una experiencia positiva.
Larm og lugt fra naboerne samt ganglys om natten gennem køkkenvinduet.
Réponse du service qualité
Dear Annette,
Thank you for bringing your concerns to our attention regarding the location of our property. We sincerely apologize for any inconvenience caused.
Please be aware that issues with noise and odors are external and occasional events. Nevertheless, we want to assure you that we are always ready and willing to address any concerns our guests may have at any time. Your comfort and satisfaction are of utmost importance to us. We appreciate your understanding and value the opportunity to improve our services.
Quality Department
Réponse du service qualité
Dear Andrea,
Thank you for your positive feedback. We´re delighted to hear that you enjoyed the great location of our property, its proximity to important areas, the cleanliness of the space, and the hospitality provided by our host.
We appreciate your kind words and hope to have the pleasure of hosting you again in the future.
Quality Department
ubicación muy cercana a todo y en un barrio que no conocia y que esta muy bien.
No poder dejar las maletas unas horas antes de coger el tren de vuelta.
Réponse du service qualité
Estimado Domingo,
Agradecemos sus comentarios y nos complace saber que ha descubierto nuevas cosas sobre Málaga durante su estancia. Nos alegra que la ubicación haya sido conveniente y que haya tenido la oportunidad de explorar un barrio desconocido que le ha parecido agradable.
Lamentamos cualquier inconveniente relacionado con la imposibilidad de dejar las maletas unas horas antes de su tren de vuelta. En este caso, no fue posible debido a la necesidad de preparar el apartamento para los próximos clientes. Sin embargo, queremos destacar que nuestro equipo siempre está dispuesto a proporcionar información sobre consignas cercanas donde pueden guardar sus pertenencias de manera segura.
Agradecemos su preferencia y esperamos tener la oportunidad de recibirle nuevamente en el futuro.
Departamento de Calidad
Todo bien.
Réponse du service qualité
Estimada Cristina, Agradecemos sus amables palabras. Nos complace saber que encontró la ubicación perfecta y que el apartamento cumplió con sus expectativas. Valoramos su satisfacción y esperamos tener el placer de recibirle nuevamente para brindarle otra estancia inmejorable.
Departamento de Calidad
Had a what´sapp for confirmation of who to meet and when. Easy check in
I know there was no lift, which I thought was fine, but moving the cases up and down the stairs was hard work.
Réponse du service qualité
Dear Wendy,
Thank you for sharing your positive experience with us. We´re delighted to hear that you had a great stay and that you found smooth the check-in process.
We appreciate your understanding regarding the absence of a lift, and we apologize for any inconvenience you may have experienced. It´s worth noting that in historical buildings, due to their significant location, new constructions are restricted, which adds to the unique charm of the property.
It was a pleasure hosting you, and we would be honored to welcome you back for another stay.
Quality Department
Réponse du service qualité
Dear Kim,
Thank you for your kind review. We´re delighted to hear that you found our apartment in a perfect location for exploring Malaga, and that you appreciated its cleanliness and well-equipped kitchen. Your positive comments about our accessibility and friendliness are much appreciated.
We understand the challenge posed by the absence of an elevator. In historic areas of the cities, preserving the cultural and historical character of the buildings sometimes restricts the installation of elevators. We regret any inconvenience this may have caused during your stay. On the other hand, regarding the hangers, we are sorry for the inconvenience and we will take into account your suggestions to improve our services and offer the best service to all our guests.
We appreciate your understanding and hope the overall positive experience will bring you back to our charming city.
This was my second time in this place and I highly recommend it!
Réponse du service qualité
Dear Sara, We wanted to express our deepest appreciation for choosing again our apartment for your recent stay. Your oppinion is highly valued, and we hope that our facilities and services met all your needs. It would be an absolute pleasure to have the opportunity to host you again soon. We remain at your service, ready to make your next visit just as memorable, if not more so.
Quality Department
We had just returned from a 5 day break to Malaga, the apartment was beautifully presented and a fantastic location.
Réponse du service qualité
Dear Gillian, Thank you for your kind feedback regarding your recent stay in Málaga. We are thrilled to hear that you found our management company to be accommodating and prompt in our responses. Your satisfaction and comfort are our utmost priorities. We are also pleased that you appreciated the presentation and location of the apartment. We look forward to welcoming you back on your next visit.
Quality Department
Réponse du service qualité
Dear Kevin, Thank you for sharing your delightful experience with us. We´re thrilled to hear that you found our apartment to be perfectly situated, close to the heart of Malaga and its vibrant offerings of restaurants, bars, and activities. It´s especially heartwarming to know that our hosts were able to contribute positively to your stay. We pride ourselves on providing a warm and welcoming environment for our guests. We truly appreciate your kind words and hope to welcome you back for another memorable trip to Malaga in the near future.
Quality Department
The place is really really good! It’s a little apartment near the city center of Malaga! All the things are really close and you can easily walk to la malagueta (beach) 10 min walk, supermarket is just around the corner and there are plenty of bars! I booked this apartment for me and my friend, it’s perfect for 2 people! It has all services: phon, air conditioner, towels, sheets, microwave, fridge, all you need to cook! Moreover the place was really clean and well furnished. The place is located at the second floor, the only negative thing is that there isn’t an elevator but for us it wasn’t a problem! If I’ll ever return to Malaga I will definitely come back to this house!
Everything was perfect, the only thing was that there wasn’t an elevator and the house is at the second floor…by the way it wasn’t a problem for me and my friend but it could be a problem for other people! Just consider that if you’re willing to book this location.
Réponse du service qualité
Dear Carola, We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Nos encontramos con la persiana rota y la limpieza en nuestro caso no fue muy exhaustiva.
Réponse du service qualité
Estimado Javier, Gracias por su reseña y por destacar las áreas en las que necesitamos mejorar. Lamentamos profundamente cualquier inconveniente causado durante su estancia. Sus comentarios son invaluables y nos ayudan a mejorar la experiencia de nuestros huéspedes. Agradecemos su retroalimentación y compromiso para ayudarnos a mejorar.
Jose L.H. Campos
Director de Calidad
È al secondo piano senza ascensore.
Réponse du service qualité
Dear Letizia, We´re so grateful for your glowing review of our apartment. Thank you for highlighting the cleanliness, comfort, and amenities we offer. It´s our pleasure to provide our guests with an exceptional experience, and we hope to have the pleasure of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
Demasiado pequeño y mucho ruido. Entraba mucha luz de las zonas comunes y en el propio apartamento también por tener la persiana rota.
Réponse du service qualité
Dear Lourdes, We would like to express our heartfelt gratitude for selecting our apartment as your accommodation choice. We are truly sorry for any inconvenience you encountered during your stay. Your satisfaction is of the utmost importance to us, and we deeply regret falling short of your expectations. We sincerely hope that you will give us another chance to serve you, and we promise to make every effort to exceed your expectations on your next visit.
Jose L.H. Campos
Quality Department Manager
Nos entregó las llaves una persona súper amable con quien hicimos el check in. El apartamento tiene lo indispensable para estar cómodo, estaba impecable y súper bien ubicado.
Réponse du service qualité
Estimada Leonella:
Nos gustaría expresar nuestro más sincero agradecimiento por su amable comentario sobre su estadía en nuestro apartamento. Nos complace saber que nuestro personal fue capaz de hacer su estadía más agradable y que lo encontró servicial y amable. Nos enorgullece saber que nuestro equipo pudo brindarle un servicio excepcional y esperamos tener la oportunidad de recibirlo nuevamente en el futuro cercano y ofrecerle otra experiencia inolvidable.
Jose L.H. Campos
Director de Calidad
lovely warm welcome. A friendly Spanish guy met us at the property carried my case up the stairs, showed us around the apartment & also gave us advice on where to eat. Great little apartment, Comfy bed, everything you could need for your stay. Even washing tablets & cleaning products. Fantastic location in the centre of Malaga. Close to bars, shops, restaurants, icecream plus all the other cultural attractions.
There is no lift only a lovely marble staircase We did hear some noise from others coming in late
Réponse du service qualité
Dear Elisabeth,
We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are pleased to know that our staff was able to make your stay more enjoyable and that you found them helpful and friendly. We are proud to know that our team was able to provide you with exceptional service and look forward to the opportunity to welcome you back in the near future and offer you another unforgettable experience.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Alan,
We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are pleased to know that you enjoyed our location and found our accommodation comfortable and convenient for your needs. Your opinion is very important to us, and we take it into account in our continuous effort to provide exceptional service. We hope to have the opportunity to welcome you back in the near future and offer you another enjoyable experience.
Jose L.H. Campos
Quality Department Manager
Hablamos con el anfitrión y tuvieron el alojamiento preparado para entrar antes de la hora prevista así que muy agradecido.
Me gustaría que la hora de salida del apartamento pudiera ser por lo menos no antes de las 12h.
Réponse du service qualité
Estimado Manuel:
Ante todo agradecerle por habernos elegido para su estancia en Malagay por escribir esta gran reseña. Nos alegramos enormemente de saber que consiguiéramos hacer su estancia agradable. Estaremos encantados de volver a recibirle en su próximo viaje.
Jose L.H. Campos
Director de Calidad
Emplacement idéal dans. Soho, près de tout dont le marché Atrzanas. Équipement , tous les essentiels étaient là Petit mais fonctionnel, grande salle de bains. Administrateurs réactifs à nos besoins
Le mobilier de la terrasse l’AC aurait besoin d’un bon nettoyage
Réponse du service qualité
Dear Charles,
Thank you very much for staying with us and for sharing your personal experience. Comments like yours help us to understand how our guests enjoy their stays with us and what we can do better.
We hope that we will have the opportunity to welcome you back in the future.
Jose L.H. Campos
Quality Department Manager
MOSQUITOES Two flights of stairs.
Réponse du service qualité
Dear Cynthia,
Thank you for making us your choice and for praising the benefits of the apartment. However, we are saddened that some details prevented your stay of being perfect. Do not hesitate to contact us in the future to give us the opportunity to assist you during your stay and once again, thank you for making us your preferred apartment.
Jose L.H. Campos
Quality Department Manager
La situation, pas loin du centre, à 15 minutes de la gare, au calme, dans un quartier malgré tout vivant, les équipements (de la machine à laver au micro-onde en passant par les produits d´entretien, il ne manque rien), la petite terrasse à l´arrière, la propreté de l´appartement, la réactivité de la société de logement qui a résolu rapidement ma bêtise d´avoir oublier les clefs à l´intérieur de l´appartement en faisant l´effort de parler en français... C´etait parfait !
Pas grand chose, peut être le manque de vue de la terrasse... Un peu plus de bruit dans la rue le vendredi soir...
Réponse du service qualité
Dear Jean-Philipe,
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our apartment with us. We certainly agree that the unbeatable location of the apartment makes it easy to walk the city while not being disturbed by noises at night. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Nos encantó la ubicación, en pleno centro con varios supermercados cerca, bares y sitios de interés turístico. La decoración es muy acertada, da sensación de amplitud.
Como pega solo podemos decir que había escasez de papel, y si querías cocinar echabas de menos una campana en la cocina.
Réponse du service qualité
Estimada Lara,
Ante todo agradecerle por habernos elegido para su estancia en Málaga y por escribir esta gran reseña. Nos alegramos enormemente de saber que consiguiéramos hacer su estancia agradable. Estaremos encantados de volver a recibirle en su próximo viaje.
Jose L.H. Campos
Director de Calidad
The room´s description highlighted view and sound proof door. We could only admire back windows of a nearby building and the voices of people on the staircase woke us up at night. It was very cold in the apartment in January, but it´s probably because of the lack of heating in Analusia which is rather a norm. What startled me was that I had to give my credit card number in case I destroy the room. I´m not sure if it is safe to do so.
Réponse du service qualité
Dear Agata,
Thank you for sharing your review and concerns with us.
We take our customers privacy and safety very seriously and rest assured that we follow every regulation to ensure that none of your details are shared or leaked. Nevertheless, we want to thank you for the praising review on the apartment´s appliances and location.
We very much look forward to receiving you again soon.
Jose L.H. Campos
Quality Department Manager
2 eme étage sans ascenseur donc compliqué
Réponse du service qualité
Dear Farida,
We would like to thank you for the review you shared following your recent visit to our apartment. We are delighted to read that you found the apartment clean and comfortable. It has been a pleasure for us to read and we look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
La cama, el polar de plumas que no nos dejaba dormir pues hacía calor y con el edredón encima mal. No había alternativa de alguna manta. No hay ventanas, solo un patio pequeño y sucio que solo se ve el cielo. Pero se puede aguantar porque el apartamento en si es bonito. La cocina vitro, difícil poner en marcha. Sin contar con esto, muy bien el apartamento. Pone el publicidad que hay parking, y no lo hay.
Réponse du service qualité
Estimado Miguel:
Apreciamos sinceramente su feedback sobre su estancia en nuestro apartamento. Lamentamos profundamente los inconvenientes experimentados con la temperatura y la falta de ventanas, así como la confusión sobre el parking. Nuestro objetivo es siempre proporcionar una experiencia cómoda y satisfactoria, y es evidente que en esta ocasión no cumplimos con nuestras propias expectativas. Agradecemos sus palabras positivas acerca de la ubicación y el diseño del apartamento, y tomaremos medidas para mejorar aquellos aspectos criticados. Gracias por elegirnos.
Jose L.H. Campos
Director de Calidad
2 sin ascensor con carrito de niños, regular, y poco pequeño pero con muy buena distribución
Réponse du service qualité
Estimado Ismael:
Gracias por su valiosa reseña y por hacernos saber aspectos en los que aún podemos mejorar para hacer de la estancia de nuestros huéspedes una experiencia inolvidable. Esperamos poder volver a recibirle pronto.
Jose L.H. Campos
Director de Calidad
Location, close to everything. The studio was perfect, clean and tidy. Found everything you needed. Nice little terrace to drink your morning coffee on. Would love to come back.
Réponse du service qualité
Dear Johannes,
Thank you for this review. Knowing that you found everything to make your stay a special one is our most precious reward.
Jose L.H. Campos
Quality Department Manager
La única pega es que es un segundo sin ascensor.
Réponse du service qualité
Estimada Lola:
Le agradecemos el tiempo para escribir un comentario y compartir sus impresiones del apartamento y del edificio con nosotros. Esperamos poder volver a recibirle muy pronto.
Jose L.H. Campos
Director de Calidad
la ubicación , la cama era muy cómoda , las toallas de calidad.
nada
Apartamento pequeñito pero muy bien decorado y con todo lo necesario, patio interior luminoso. Permiten mascotas . Muy limpio, salvo persiana ( supongo q al estar siempre abierta no lo habrán observado) . Muy silencioso a pesar de estar en una calle con mucho ruido, con música en vivo. Ubicación perfecta . Personal amable y disponible , solo hay que llamarlos por tlf
El precio algo elevado aunque merece la pena. Las escaleras no se me hicieron pesadas, es un segundo piso y los escalones no son muy altos. La llave de la casapuerta se queda pillada a veces, están pendientes de solucionarlo... sólo nos pasó una vez y con maña conseguimos abrir , de todas formas la chica que lo gestionaba se ofreció a ayudarnos ante cualquier problemas que nos sugiera.
Réponse du service qualité
Muchas gracias por elegirnos y por sus críticas constructivas. Apreciamos el tiempo que se tomó para escribir una reseña tan detallada.
Esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de sus superar las expectativas.
Aija T.
Departamento de Calidad
Réponse du service qualité
Dear Ophélie, we are delighted to know you had a pleasant stay with us and enjoyed our prime location. We hope you will visit us again in not too distant a future.
Aija T.
Quality Department
It was a very cute studio in the middle of everything. Nice little patio, too bad it was too hot to enjoy it. Very well equipped.
2 flights of stairs getting to the apartment. People with lots of luggage, or mobility issues, this could be a problem. Bed was small. I hate it when they´re pushed up against the wall.
La cama era comodísima, todo estaba muy limpio y era un apartamento muy acogedor.
Réponse du service qualité
Estimada Eva, estamos encantados de que haya disfrutado de su estancia. Nuestro equipo trabaja mucho para crear experiencias únicas y dar la mejor atención, por lo que, es un orgullo saber que lo estamos consiguiendo.
Esperamos poder darle la bienvenida de nuevo muy pronto.
Aija T.
Departamento de Calidad
Since it is not mentioned anywhere here on the site, and you only discussed it after you made the reservation, it would be nice to know that check-in is until 21:00. After that, a surcharge of €30 or €50 is payable (depending on the time of arrival). There is also a 300€ deposit which of course if you haven´t broken or damaged anything in the apartment you will get them back on the check-out.
Réponse du service qualité
Dear Georgi, thank you very much for taking the time to review your personal experience in our apartment. We appreciate your constructive feedback.
We would like to take the opportunity to mentioned that the check-in and check-out time is always available online, and we are sorry that for some reason you were not able to check this information prior your booking. For the future reservation we suggest you to contact directly our Reservation Department, so our team will be able to guide you in order to confirm you all the neccessary information.
We hope to have the opportunity to welcome you back in our apartment soon.
Aija T.
Quality Department
Réponse du service qualité
Estimado Arturo, muchas gracias por evaluar su estancia en nuestro apartamento y su excelente ubicación para acceder a muchos sitios de la ciudad.
Esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija T.
Departamento de Calidad
Réponse du service qualité
Muchas gracias Dori por los comentarios tan positivos que ha compartido referente a su estancia en nuestro apartamento. Estamos encantados de saber que fuimos capaces de cumplir con sus expectativas y esperamos su próxima visita.
Aija T.
Departamento de Calidad
It was a very clean and well furnished apartment. I loved the terrace that it had!
There were some small things missing in the kitchen, such as a cutting board and the bucket for the mop
Réponse du service qualité
Dear Feline, thank you very much for taking the time to share your experience in our apartment. Your comments help us to understand how our guests enjoye their stay and how we can still improve our services.
We look forward to serving you again in the future.
Aija T.
Quality Department
Zeer gehorig (lawaaierige buren tot laat in de nacht en vroeg in de ochtend)
Réponse du service qualité
Thank you for sharing your feedback on your holiday experience with us.
Our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are essential in this process, therefore we highly value your time and constructive criticism.
We hope to be able to welcome you back very soon.
Aija Teilane
Quality Department
Réponse du service qualité
Estimado Juan Manuel
En primer lugar agradecerle el haber elegido nuestro apartamento GH Trinidad Grund para sus vacaciones en Málaga, también queremos agradecerle el señalar la limpieza de nuestras instalaciones, siendo plenamente consciente de que este es un aspecto de vital importancia para que nuestros huéspedes se sientan cómodos en nuestro apartamento. Nuestro personal de limpieza lleva a cabo una limpieza a fondo de nuestras instalaciones y habitaciones cada día. Un saludo
Ana García, Dpto. de calidad
Réponse du service qualité
Estimado Enric, gracias por su comentario. Efectivamente, tal y como está indicado el edificio no cuenta con ascensor como ocurre en muchos edificios del centro histórico de la ciudad. Respecto al incidente sobre que alguien intentara acceder a su apartamento, le pedimos disculpas ya que desconocíamos este hecho por completo y no fue causado por nadie de nuestro personal. Quizá pudo ser algún huésped de otro de nuestros apartamentos por confusión. En cualquier caso le pedimos disculpas por ello y esperamos que hayan disfrutado igualmente de su estancia. Saludos.
Fátima Roca - Responsable Dpto. de Calidad
The location was perfect, easy access for everything, clean and safe
Extra money 50 € for check in , which is an convenient moreover very early check out 11:00 am.
Réponse du service qualité
Dear Majdeddin, thanks for your comment. We are very glad that you liked the studio apartment in all aspects. About the check in procedure, as indicated is a tourist apartment located in a residential building, so there is no reception in the building. For this reason the check in time is from 3pm to 9pm, having an extra cost if it is later than that hour for the person who go at night time exceptionally to receive you. We appreciate your understanding and hope you enjoyed your stay. Regards.
Fatima Roca - Chief of Customer Service
Грязное, липкое покрытие на террасе, выходя с которой, как следствие, пачкаешь пол.
There was only the internet problem. It was weak and slow on the data speed even the Wifi signal was ok. Therefore the Wifi was disconnected sometimes.
Location was good for local transport to airport and good base for beach/city.
The fact that our small verandah was visited by pigeons. Lots of bird feathers and pigeon dirt. Could not really sit outside.Love Malaga, but would not recommend this property.
Location was good for local transport to airport and good base for beach/city.
The fact that our small verandah was visited by pigeons. Lots of bird feathers and pigeon dirt. Could not really sit outside.
Réponse du service qualité
Hello Susan , thank you for your feedback . Unfortunately this was out of our control. It was the first time that we had a problem with the pigeons and we responded as quick as we could. we apologise for the inconvenience and we hope that besides this matter the rest of your stay was positive .
Excellent location - we had everything on our doorstep. Cosy little studio, perfect for solo traveller or couple. Spacious terrace and comfortable bed. Huge thanks to our host, Gema for her great recommendations, she was really helpful and spoke excellent English which was great for us, not being Spanish speakers.
WiFi wasn’t great but we didn’t spend much time inside anyway so wasn’t really a problem.
Sauber, gemütlich - für einen Kurzurlaub einfach perfekt. Gleich nebenan befindet sich eine Pargarage, wenn man mit dem Auto anreist.
Nur als Hinweis: Wenn man das erste mal dort anreist ist zu beachten, dass das Apartment von außen nicht beschriftet ist, auch an der Türklingel steht nichts, ist aber nur eine Kleinigkeit.
The use of a washing machine, iron and ironing board was really handy. Great to have a private terrace. Apartment was very quiet most of the time.
Unfortunately the pigeons loved the terrace too! We had a sleepless night on Sunday evening/ Monday morning from noisy neighbours in room C arguing and banging and crashing about.
Réponse du service qualité
Thank you so much for your review and glad you had a nice stay. Unfortunately it is difficult to fully stop the pigeons: We took actions with deterrents for the terrace but we will try and look further into this. We are glad the facilities were useful and we will keep continuing to improve our service.
Beliggenhed. Dejligt at bo blandt de lokale. Dejlig lille altan/terrasse.
At der var mange duer.
Bessere Einrichtung der Küche u.a. Backofen. Aber für unseren Aufenthalt war es vollkommen ausreichend :)
Super lokalizacja, bardzo czysto milo i przytulnie
El apartamento es muy bonito, está decorado con mucho gusto y resulta acogedor. La ubicación es estupenda y tiene un parking público en la misma calle. La anfitriona, Belinda, encantadora. Se ofreció a aconsejarnos sobre lugares que visitar, pero como íbamos a un evento, no teníamos tiempo de hacer turismo. El estudio está muy bien equipado, tiene de todo y es muy cómodo.
La limpieza, en nuestro caso, no fue lo esperado: había mosquitos aplastados contra el techo, una sartén que fuimos a usar tenía restos de comida pegada y la alfombra y la mesita estaban llenas de manchas. Además, la mitad de los canales de la TV no se veían.
Hubo un pequeño problema pues nos salió una gotera del techo. Aunque era por la noche cuando la descubrimos llamamos a Belinda y nos solucionó el problema con la mayor rapidez. Había obras en otros apartamentos y olía mucho a pintura y barniz. La televisión no se veía nada bien.