Cet incroyable appartement est situé dans un élégant bâtiment historique en plein centre de Malaga, plus précisément dans la rue Strachan, à deux pas de la célèbre rue Larios. Le logement a été entièrement rénové et décoré avec une attention aux détails exquise. Un appartement qui se distingue également par ses hauts plafonds et ses pièces spacieuses.
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Réponse du service qualité
Dear Christine,
Thank you for sharing your feedback about your stay. We are pleased to hear that you enjoyed the excellent location and the presentation of the apartment.
Regarding your request for additional sets of keys, we understand the convenience this may offer, but for security reasons, we are unable to provide more than two sets. After conducting an assessment, we’ve found that two sets of keys are sufficient to allow all guests to come and go without issue. We appreciate your understanding on this matter.
As for the hairdryer, we have noted your comment. While only one hairdryer is provided per apartment, we will review this as a possible improvement for future stays. We also appreciate your mention of the en suite bathroom. Please note that while the apartment has four bathrooms, only one bedroom features an en suite, which is clearly outlined in the property description.
Thank you for your understanding. We value your suggestions and will keep them in mind as we continue to enhance our services. We look forward to the opportunity of welcoming you back in the future.
Réponse du service qualité
Estimada Rosario,
Gracias por compartir sus comentarios con nosotros. Lamentamos sinceramente que haya percibido ruido durante su estancia, y entendemos que esto pueda haber afectado su experiencia. No obstante, nos gustaría mencionar que, dependiendo de la época del año y las festividades que se celebren en los alrededores, puede ocurrir que se perciba algún ruido puntual. Sin embargo, tomamos nota de su comentario y revisaremos la insonorización del inmueble, en especial de las habitaciones que menciona, para evaluar posibles mejoras si fueran necesarias y garantizar que podamos seguir cumpliendo con los estándares de calidad que nuestros clientes merecen.
Agradecemos nuevamente su observación, ya que nos permite identificar áreas en las que podemos seguir mejorando. Esperamos tener la oportunidad de recibirle nuevamente en el futuro y ofrecerle una experiencia completamente satisfactoria.
Departamento de Calidad
Réponse du service qualité
Dear Nancy,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Réponse du service qualité
Dear Carl, thank you so much for your kind words. We’re delighted to hear you enjoyed the excellent location, the spaciousness, and the cleanliness of the apartment. Rocío will be thrilled to know her assistance was appreciated. We hope to welcome you again in the future!
Réponse du service qualité
Dear Merle, Thank you for your wonderful review! We’re so glad to hear that you enjoyed the apartment and its central location. It’s great to know that the space was perfect for your group. We truly appreciate your recommendation and hope to welcome you back soon!
Réponse du service qualité
Dear Bennet,Thank you so much for your wonderful feedback! We’re happy to hear that your family enjoyed the apartment and its great location. It’s also fantastic to know that Denise made your stay even more enjoyable with her flexibility and kindness. We look forward to welcoming you back to Málaga in the future!
Réponse du service qualité
Dear Louise,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.
Quality Department.
Réponse du service qualité
Dear Prabodh,
We are thrilled that you had a pleasant stay in Málaga and that you enjoyed the many benefits of the apartment. Thank you for your kindness when writing this review. We look forward to your next visit.
Quality Department.
Réponse du service qualité
Dear Jill,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Quality Department
Es espacioso, elegante y bien mantenido. La ubicación es excelente. Para una familia numerosa o grupo de amigos es ideal. cada habitación con su baño
Todo genial!
Réponse du service qualité
Estimada Andrea,
Muchas gracias por sus comentarios. Todo el equipo trabaja muy duro para garantizar que ofrecemos un servicio de alta calidad y una experiencia diferente y memorable. Gracias por valorar nuestros esfuerzos y esperamos poder servirle de nuevo pronto.
Departamento de Calidad.
Réponse du service qualité
Dear Derek,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Quality Department
Réponse du service qualité
Dear Reana,
Thank you for choosing to stay at our apartment, and for taking the time to share your positive feedback. We´re thrilled to hear that you enjoyed the comfort, cleanliness, and amenities, and we´re grateful for your kind words about our friendly and accommodating staff. We hope to have the pleasure of welcoming you back soon.
Quality Department
Réponse du service qualité
Dear Hyun,
Muchas gracias por tomarse el tiempo para compartir sus pensamientos sobre su estancia en nuestro apartamento. Nos alegra saber que disfrutaron su estadía y esperamos que hayan creado algunos recuerdos maravillosos durante su tiempo con nosotros. Esperamos con ansias su próxima visita.
Departamento de Calidad
Réponse du service qualité
Dear Louise,
Thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.
Quality Department
Réponse du service qualité
Dear Keiko,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.
Quality Department.
Réponse du service qualité
Dear Auxy,
We could not be happier that you enjoyed your stay with us. Your satisfaction is our most precious reward.
Quality Department
Réponse du service qualité
Dear Angeline,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.
Quality Department
Réponse du service qualité
Dear Jadah,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.
Quality Department
Réponse du service qualité
Dear Thomas,
Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay with us
Réponse du service qualité
Dear Glenn,
Thank you for your detailed feedback. We´re pleased to hear that you found the apartment clean, well-maintained, and conveniently located. We appreciate your comments regarding the main access door and the apartment door lock. We apologize for any inconvenience this may have caused and will promptly address these issues to ensure a smoother experience for our future guests. Thank you for bringing this to our attention, we hope this did not affect your stay and that you were still able to enjoy it. It will be a pleasure to serve you again in the future.
Quality Department.
Réponse du service qualité
Dear Martin,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Réponse du service qualité
Dear Daniel,
Thank you for your wonderful review. We´re delighted to hear that you and your group were pleased with the accommodations. It´s great to know that you found the apartment very nice, clean, spacious, and in a great location. We´re glad that everything was within walking distance for you, making it a perfect place to stay.
It was a pleasure hosting you all, and we hope to have the opportunity to welcome you back in the future.
Quality Department
Réponse du service qualité
Dear Catherine,
We´re so grateful for your kind words about your recent stay at our apartment. We´re thrilled that you enjoyed the convenient location and the welcoming atmosphere. Thank you for choosing us for your stay, and we look forward to welcoming you back soon.
Réponse du service qualité
Dear Jacqui,
Thank you so much for taking the time to leave such a wonderful review about your recent stay at our apartment. We´re thrilled to hear that you enjoyed the comfortable and cozy ambiance, and we hope to have the pleasure of hosting you again soon.
Réponse du service qualité
Dear Gabriela,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.
Very clean, great for a group, comfortable, excellent location, flexible check-in
Internet connection not bril and impossible in back of property
Réponse du service qualité
Dear Eileen,
Thank you for your feedback. We are pleased to hear that you found our property very clean, comfortable, and well-suited for a group, as well as appreciating the excellent location and flexible check-in process.
We regret to learn about the issues you experienced with the internet connection, particularly in the back of the property. We have a team available 24/7 to address any problems that may arise during your stay, and we are sorry that you did not contact us about this issue so we could have attempted to resolve it promptly.
Your feedback is valuable to us as we strive to continuously improve our services. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.
Quality Department.
Réponse du service qualité
Dear Michel,
Thank you very much for the praising comment towards the apartment and for the remarks about the surroundings. We are delighted that it would fit your necessities.
Réponse du service qualité
Dear Monique,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.
Réponse du service qualité
Dear Harry,
Thank you for sharing your insights about the apartment and the neighborhood. We are happy you enjoyed your overall stay. We hope you give us the opportunity to host you again making sure we exceed your expectations.
Réponse du service qualité
Dear Alex,
We are delighted to hear that our apartment was a highlight of your trip. Your feedback about our location is highly appreciated, and we are glad to know that we contributed to your positive experience. Thank you for choosing to stay with us, and we look forward to your next visit.
Réponse du service qualité
Dear Sandra,
We wanted to take this opportunity to thank you sincerely for choosing our apartment for your accommodation needs. Your trust and preference mean a lot to us, and we genuinely hope that your stay was up to your expectation. We are looking forward to hosting you again, and we assure you that we will spare no effort in making your next visit as enjoyable as possible.
Desde las habitaciones del pasillo se oye en el patio interior ruido del extractor de humos del restaurante de bajo . Pero a las 24 h cesa.
Réponse du service qualité
Estimada Milagros:
Agradecemos sinceramente su comentario y nos complace saber que ha disfrutado de su estancia en nuestro alojamiento. Lamentamos profundamente cualquier inconveniente causado por el ruido del extractor de humos. Sin embargo, nos complace saber que, a pesar de este inconveniente, el ruido cesa a las horas estipuladas para garantizar un descanso adecuado. Agradecemos su comprensión y esperamos darle la bienvenida de nuevo en el futuro.
Departamento de calidad.
The property was centrally located within walking distance of all sights, shops, bars & restaurants. The property was immaculately clean with fabulous facilities. We couldn’t have wanted for a better place to stay in Malaga.
A little noise on a night from street below if your in a room on the front but we already knew that so it wasn’t an issue for us.
Réponse du service qualité
Dear Julie,
Thank you for your glowing review. We´re delighted to hear that you had an amazing stay in our well-positioned and well-maintained apartment. We´re thrilled that you found the property immaculately clean with fabulous facilities, and we appreciate your kind words. Regarding the noise from the street below, please note that occasional noise may occur due to festivities in the area. We apologize for any inconvenience. Thank you for your understanding and look forward to welcoming you back in the future.
Quality Department.
Réponse du service qualité
Dear Rudxandra,
Thank you so much for taking the time to leave such a wonderful review about your recent stay at our apartment. We´re thrilled to hear that you enjoyed the comfortable and cozy ambiance, and we hope to have the pleasure of hosting you again soon.
Space and Comfort 🥰🥰
Bit Noisy at Night
Réponse du service qualité
Dear Elizabeth,
Thank you for sharing your experience with us. We´re delighted to hear that you enjoyed the excellent location with plenty of restaurants and shopping within walking distance. It´s great to know that you found the space and comfort to your liking.
We understand your concern about the punctual noise, and we apologize for any inconvenience this may have caused. Guest comfort is important to us, and we appreciate your feedback. Please note that our team is always ready to assist our guests during their stay with any concerns.
If there´s anything else you´d like to share or if there are ways we can further enhance your experience, please feel free to let us know. Thank you for choosing to stay with us, and we hope to have the opportunity to host you again.
Quality Department
Todo. Las camas, los baños, las duchas, el salón, la cocina, es un piso impresionante. Grande, bonito, cómodo, al lado de la calle Larios y de la catedral, limpio y muy buena comunicación con ellos. Tiene 4 dormitorios y 4 baños, uno de ellos dentro del dormitorio. Un salón enorme con cocina abierta y muchos utensilios. Nosotros no cocinamos pero tenía lavavajillas, lavadora y todo lo necesario.
No hay nada que no me gustara.
Réponse du service qualité
Estimada Esther,
Agradecemos enormemente sus amables palabras y nos complace saber que su experiencia en nuestro piso fue impresionante. Es gratificante saber que disfrutó de las comodidades que ofrecemos, desde las camas y baños hasta el salón y la cocina.
Nos llena de alegría saber que encontró el piso grande, bonito y cómodo, y que la ubicación cerca de la calle Larios y la catedral fue de su agrado. Valoramos su observación sobre la limpieza y la buena comunicación, ya que nos esforzamos por brindar un servicio de calidad. Estamos encantados de haber contribuido a una estancia agradable.
Agradecemos su elección y esperamos tener el placer de recibirle nuevamente en el futuro.
Quality Department
Réponse du service qualité
Dear Stefan,
Thank you for your wonderful feedback. We´re delighted to hear that you found the apartment amazing, with its spacious, modern, and well-decorated ambiance. We´re thrilled that the place was equipped to your satisfaction and that you enjoyed the cool atmosphere. We´re pleased that your experience was seamless, and we would be more than happy to welcome you back for another stay. Thank you for choosing to stay with us.
Quality Department
Réponse du service qualité
Dear Taylor,
Thank you for sharing your wonderful feedback. It´s truly gratifying to hear that your recent stay was impressive and stands out among your experiences.
The spacious and well-designed layout, along with the recent renovations, are aspects we´re pleased you enjoyed. We´re glad the check-in process was smooth and that the building´s location proved convenient for exploring all the sites in Malaga.
Your recommendation is greatly valued, and we´re grateful for your positive remarks.
We appreciate your choice to stay with us and hope to have the pleasure of hosting you again in the future.
Quality Department
TODO!!!! Destaco: limpieza, comodidad, ubicación. Impecable mejor que un hotel de 5 estrellas.
Réponse du service qualité
Estimada Coral,
Agradecemos sinceramente sus elogios y nos alegra saber que su experiencia fue excelente en todos los aspectos. Es un honor para nosotros destacar por la limpieza, comodidad y ubicación, y nos complace saber que su estancia fue impecable.
Si hay algo específico que desee resaltar o si tiene alguna sugerencia para mejorar aún más, no dude en hacérnoslo saber. Valoramos su elección y esperamos tener el placer de recibirle nuevamente en el futuro.
Departamento de Calidad
Huge, beautifully decorated apartment in central location in Malaga
Nothing- it was perfect
Réponse du service qualité
Dear Ruth,
Thank you so much for your glowing review of our apartment in Malaga. We are delighted to hear that you found it huge, beautifully decorated, and perfectly located in the city center. Your recommendation means a lot to us, and we are thrilled to have provided you with a flawless experience. If there is anything else we can do to enhance your future stays or if you have any specific preferences, please let us know. We look forward to welcoming you back on your next visit to Malaga.
Quality Department
Central to everything and a lovely apartment very clean well maintained beds and covers were so comfortable all mod cons and a high spec tho out.
Réponse du service qualité
Dear Georgina,
Thank you for your wonderful feedback. We are thrilled to learn that your stay was brilliant and that our centrally located apartment met your expectations. It´s fantastic to hear that you found the accommodation very clean, well-maintained, and equipped with comfortable beds and high-spec amenities.
Your positive comments are truly appreciated, and we hope to have the pleasure of hosting you again for another outstanding experience.
Quality Department
Réponse du service qualité
Dear Jeanette,
Thank you so much for your fantastic review. We´re thrilled to hear that you enjoyed our beautiful apartment in the heart of the city and that it lived up to your expectations. It´s wonderful to know that the location, spaciousness, and amenities contributed to a perfect getaway for your group. We appreciate your kind words about Rosa´s communication and guidance on local spots.
We´re honored to be considered the best apartment by your friends who frequently stay in Malaga. We would be delighted to welcome you back whenever your travels bring you to the area.
Amazing apartment! Clean & spacious! Strategically located! My family and I (family of 8) really enjoyed our stay at this apartment!
Nothing! All is amazing!
Réponse du service qualité
Dear guest,
Thank you so much for your wonderful review. We are thrilled to hear that you had an amazing stay at our beautiful apartment. It´s heartening to know that the cleanliness, spaciousness, and strategic location added to the enjoyment of your family trip. We look forward to the opportunity of hosting you and your family again for another wonderful stay.
Quality Department
Réponse du service qualité
Dear Barbara,
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed the wonderful location, great and comfortable space, and all the comforts of home during your stay. It´s fantastic that the check-in and check-out processes were easy for you. We appreciate your kind words, and we look forward to the pleasure of welcoming you back on your next visit.
Quality Department
Location was absolutely amazing . But the apartment itself was fabulous too .brand new.
Only two small issues . One was mosquito in the rooms next to entrance and other was the heater would make loud noise often that disturbed the sleep.
Réponse du service qualité
Dear guest, Thank you for your feedback, and we´re thrilled to hear that you would love to come back and stay in the same apartment. We´re glad you found the location amazing and the apartment itself fabulous. We sincerely apologize for any inconvenience caused. Rest assured, we will address these issues promptly to ensure a more comfortable experience for our guests in the future. Thank you for choosing our accommodation, and we look forward to the opportunity to host you again.
Quality Department
Lokalizacja idealna pod każdym względem. Bardzo komfortowy apartament. Z przyjemnością tam wrócimy.
Réponse du service qualité
Dear Karolina, Thank you for your excellent review. We´re delighted to hear that the location was perfect and that you found the apartment very comfortable. It´s wonderful to know that you had a positive experience, and we look forward to welcoming you back with pleasure.
Quality Department
Réponse du service qualité
Dear Navina, Thank you so much for taking the time to share your positive feedback with us. We´re thrilled to hear that you enjoyed the fantastic location and found the flat spacious, and well-stocked. It´s wonderful to know that the accommodation exceeded your expectations. We appreciate your kind words and are pleased that you had a fantastic experience. If your travels bring you back to the area, we would be honored to host you again.
Quality Department
Ubicación inmejorable.
Réponse du service qualité
Estimada Nieves, Agradecemos sinceramente sus amables palabras sobre su experiencia reciente en nuestro establecimiento. Nos complace saber que considera nuestro lugar excepcional y que todo estuvo a la altura de sus expectativas. Valoramos especialmente su elogio a nuestra ubicación inmejorable. Su satisfacción es nuestra prioridad, y nos esforzamos continuamente para ofrecer experiencias memorables a nuestros huéspedes. Gracias por elegir nuestro establecimiento y por compartir sus comentarios positivos.
Departamento de Calidad
Réponse du service qualité
Estimada Maria Carmen,
Agradecemos sinceramente su comentario. Nos complace saber que su experiencia fue excelente en todos los aspectos. Su satisfacción es nuestra mayor recompensa. Esperamos tener el placer de recibirlo/a nuevamente en el futuro.
Departamento de Calidad
Réponse du service qualité
Estimada Antonia, Agradecemos sinceramente sus breves pero valiosas palabras sobre su experiencia. Nos complace saber que la ubicación y la comodidad cumplieron con sus expectativas. Su satisfacción es nuestra prioridad, y esperamos tener el honor de darle la bienvenida nuevamente en el futuro.
Departamento de Calidad
Réponse du service qualité
Dear Ad,
Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
Quality Department.
Nada
Réponse du service qualité
Estimada Natalia,
Le agradecemos sinceramente por tomarse el tiempo para compartir sus positivas impresiones. Su satisfacción es nuestra mayor recompensa y nos llena de alegría saber que hemos cumplido con sus expectativas. Esperamos seguir siendo su elección en futuras visitas.
Departamento de Calidad.
Ventilatie geluid in slaapkamer Nacht mensen met veel herrie naar binnen Gehorig Geen opbergkast
Réponse du service qualité
Dear Michel,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our location to be convenient and the overall atmosphere luxurious.
We sincerely apologize for the inconveniences you experienced during your stay about disturbance caused by fan noise and loud neighbors. Central locations can sometimes come with a bit of urban noise, but we understand that it can affect the overall comfort of your stay. We´ll consider ways to improve sound insulation of our apartments to avoid any inconvenience like this in future.
Regarding the lack of storage space, we appreciate your input, and we will explore options to enhance storage facilities in the bedroom.
Your feedback is valuable to us, and we are committed to making the necessary improvements to deliver a more enjoyable and comfortable stay for all our guests. We hope you will consider staying with us again.
Quality Department.
Réponse du service qualité
Estimada Yaima. Apreciamos enormemente su reseña positiva y el impacto favorable que tiene en nuestro equipo. Su satisfacción es nuestra mayor recompensa y nos impulsa a mantener nuestro compromiso con la excelencia en el servicio. Si en algún momento decide emprender un nuevo viaje, sería un honor recibirle nuevamente. Sus comentarios nos inspiran a seguir brindando experiencias inolvidables. Le agradecemos compartir su satisfacción con nosotros y por habernos elegido como su opción de alojamiento.
Departamento de Calidad.
Réponse du service qualité
Dear Gabriele, Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Quality Department
Las habitaciones que dan al pasillo, las ventanas dan a un patio interior con muchos aires acondicionados y las ventanas no aíslan, así que hay mucho ruido y calor. Y en la habitación de la entrada todo el día hay un ruido constante que en la noche se oye mucho. Cosas a mejorar para que sea mucho más agradable.
Réponse du service qualité
Estimada Marta, Agradecemos sinceramente que haya compartido su experiencia con nosotros. Nos alegra saber que disfrutó de la ubicación, la amplitud, la decoración y que encontró nuestro personal amable.
Sin embargo, lamentamos las molestias que experimentó debido al ruido y al calor en las habitaciones que dan al pasillo y la habitación de entrada. Tomamos nota de sus comentarios y trabajaremos en mejorar y en buscar soluciones para minimizar las molestias del ruido constante. Nuestro objetivo es garantizar la comodidad y satisfacción de nuestros huéspedes, y sus comentarios son esenciales para ayudarnos a lograrlo.
Esperamos que nos brinde otra oportunidad para alojarle en el futuro y demostrarle las mejoras realizadas en base a sus valiosas observaciones.
Departamento de Calidad
Réponse du service qualité
Dear Lilia, Thank you immensely for your glowing review. We´re thrilled that you found the apartment even better than pictured and that you appreciated its prime location in Malaga, cleanliness, and spaciousness. Rocío and the team are deeply grateful for your kind words and recommendation. We eagerly await your return and promise to continue offering a top-notch experience.
Quality Department
Réponse du service qualité
Dear Mayank, We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are delighted to know that you enjoyed your experience with us and were satisfied with the accommodation we provided. In our continuous pursuit of providing quality service, we highly value the feedback from our guests. We hope to have the opportunity to welcome you back in the future and make your next stay even more enjoyable.
Quality Department
Réponse du service qualité
Dear Laetitia, Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Quality Department
Réponse du service qualité
Dear Geoff, Thank you for your review of your recent stay with us. We are delighted to hear that you enjoyed your time at our apartment and appreciate your positive feedback. We apologize for any inconvenience caused during your stay and assure you that we will take the necessary steps to address your concerns. Thank you again for your review, and we look forward to welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Massimo, Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Raphael, Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Jose L.H. Campos Quality Department Manager