Ce fantastique appartement de 3 chambres est situé au cœur de la ville, à quelques pas des principaux points d’intérêt de Florence.
En entrant dans l’appartement, nous trouvons un spacieux salon - salle à manger. Cette pièce est très lumineuse, puisqu’elle possède 2 fenêtres qui donnent sur la façade principale du bâtiment. Le salon dispose de 2 canapés, de 2 fauteuils et d’une télévision connectée de 55 pouces. De plus, il dispose d’une grande table à manger et de chaises pour tous les convives.
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Retrouvez dans Genteel Home des appartements de luxe en location pour vos vacances. Appartements de luxe à louer dans les meilleurs quartiers de Séville, Madrid, Grenade, Malaga, Marbella, Costa del Sol, Cordoue, Gijón, Cadix et Florence tout le confort pour votre séjour de luxe sur-mesure.
Appartement Via della Spada
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Réponse du service qualité
Dear Min,
Thank you so much for your kind and thoughtful review. We´re so glad to hear that you enjoyed your stay in Florence and found the apartment spacious, modern, and well-located. It´s great to know that you appreciated being within walking distance of the main attractions, as well as the service we aim to provide.
We truly appreciate your recommendation and are happy that you were able to experience the charming atmosphere of the city. We´d love to welcome you back for another stay in the future.
Quality Department
Réponse du service qualité
Dear Aditya,
Thank you for your wonderful review. We are thrilled to hear that you had a great stay in our premium property in the exclusive area of Florence, and that you enjoyed the luxurious apartment and its furnishings. We´re also glad you found the location convenient, with major attractions and the train station just a short walk away.
Your recommendation for families is greatly appreciated, and we hope to welcome you again in the future.
Quality Department
Réponse du service qualité
Dear Rachel,
We are delighted to hear that you had such an enjoyable stay. Thank you for taking the time to share your thoughtful feedback regarding the apartment, its cleanliness, the quality of the furniture, and the level of service. We are pleased that our efforts to provide a high standard of service met your expectations.
It is also wonderful to know that you appreciated the location, with its excellent restaurants and shops nearby. We would be honored to welcome you again in the future and continue to provide you with an exceptional experience.
Quality Department
Super céntrico
Réponse du service qualité
Estimado Miguel,
Le agradecemos por su reseña. Nos complace saber que disfrutó de su estancia y que la ubicación de nuestro establecimiento fue de su agrado. Su satisfacción es nuestra prioridad, y nos esforzamos por ofrecer una experiencia excepcional a nuestros huéspedes.
Esperamos tener el placer de recibirle nuevamente en el futuro.
Departamento de Calidad
Réponse du service qualité
Dear Natalie,
Thank you for your wonderful review. We are delighted to hear that the property met your expectations and that you found the location perfect. It was truly a pleasure hosting you, and we are grateful for your kind words about our service. Should you return to Florence in the future, we would be honored to welcome you back.
Quality Department
Everything! The location was amazing. The apartment was spacious and beautiful!
Réponse du service qualité
Dear Vanessa,
Thank you very much for your positive feedback. We are delighted to hear that you enjoyed the spaciousness and cleanliness of our apartment, as well as its excellent location.
We look forward to welcoming you back on your next visit.
Quality Department
We absolutely loved our stay at Genteel Home Via Della Spada. The place couldn’t be more convenient for seeing all that Florence has to offer on foot. It is right in the middle of the city but doesn’t command excessive rates that you’d find for hotels in the same area. The apartment itself is absolutely stunning, spotlessly clean and has everything that you need to enjoy your stay. The location also makes it very easy to find food and shops.
There’s really not anything not to like about the place. It’s absolutely faultless!
Réponse du service qualité
Dear Chris,
Thank you very much for your kind review of your stay at Genteel Home Via Della Spada. We are delighted to hear that you enjoyed your time with us and that our central location allowed you to explore Florence easily.
We take great pride in maintaining a clean and welcoming environment for our guests, and your positive feedback regarding the value for money is greatly appreciated. It is wonderful to know that you found our amenities and proximity to local restaurants and shops satisfactory.
We look forward to the opportunity of welcoming you back on your next visit to Florence.
Quality Department
Location is good, short walk from train station and all other attractions. Apartment is clean and tastefully decorated. Friendly host.
We wish there’s elevator. Other than that, everything is good.
Réponse du service qualité
Dear Wai Chu,
Thank you for your kind words about your stay. We’re pleased to hear you enjoyed the apartment’s location and decor.
We hope to welcome you back in the future.
Quality Department
Réponse du service qualité
Dear Daniel,
We´re thrilled that our staff made a positive impression on you. Providing excellent service and a friendly atmosphere is a core value for us. Your feedback reinforces our commitment to creating memorable experiences.
Thank you for taking the time to share your thoughts, and we look forward to serving you again in the future.
Quality Department.
Réponse du service qualité
Dear Daniela,
We greatly appreciate your recognition of the charm and appeal of Florence. Being situated near the city´s main points of interest is fundamental to our mission of delivering a memorable stay for our guests.
We´re thrilled that our staff made a positive impression on you. Providing excellent service and a friendly atmosphere is a core value for us.
Your feedback encourages us to maintain our commitment to excellent service. Thank you for taking the time to share your thoughts, and we hope to have the pleasure of your company again soon.
Quality Department.
The air conditioning wasn´t quite at full strength, but was certainly an improvement on the heat outside!
Réponse du service qualité
Dear Victoria,
It was an absolute pleasure having you as our guest at our apartment in Florence. We´re thrilled to hear that you enjoyed your stay with us. Creating a memorable and comfortable experience for our guests is our top priority, and we´re delighted that we succeeded in doing so for you.
Thank you for the information about the air conditioning. We are glad to know that, although it was not at its maximum, it provided some relief from the heat outside. Our goal is always to ensure the comfort of our guests, and your feedback helps us know where to improve.
If in the future you have any suggestions about the temperature or operation of the air conditioning, please do not hesitate to contact our customer service team, who will be happy to assist you with whatever you need.
We hope to have the pleasure of hosting you again in the future.
Quality Department.
Réponse du service qualité
Dear Daniel,
We extend our heartfelt gratitude for your incredibly positive review. Your words truly brighten our day. We´re thrilled to have had the opportunity to host you at our apartment in Florence. Your satisfaction is our reward, and we look forward to providing you with more exceptional experiences in the future.
We´re thrilled that our staff made a positive impression on you. Providing excellent service and a friendly atmosphere is a core value for us. Your feedback reinforces our commitment to creating memorable experiences.
Thank you for taking the time to share your thoughts, and we look forward to serving you again in the future.
Quality Department.
The place was located in a central location. Very clean and spacious for travelling family. Bathroom and kitchen were stocked with all the needs. Sara was very helpful with assisting with local Parking nearby meeting us at the parking garage on arrival and walking us over to the apartment.
Réponse du service qualité
Dear Giuseppe,
Your positive review has truly brightened our day and reaffirms our dedication to exceptional service. Your satisfaction is our ultimate goal, and we´re grateful for your kind words. If your travels lead you back our way, we´d be thrilled to welcome you once again.
Your feedback empowers us to continue delivering memorable experiences. Thank you for sharing your experience with us and for allowing us to be a part of your journey.
Quality Department.
Réponse du service qualité
Dear Javier,
Thank you so much for your wonderful review. We are thrilled to hear that you had such a great experience during your stay in our apartment in Florence. It’s fantastic to know that the location, cleanliness, and amenities met your expectations, and that the apartment was just as advertised.
We’re especially happy to hear that Sara provided such attentive service and made your arrival and stay even more comfortable with her recommendations. It’s always our goal to ensure our guests feel welcome and have a seamless experience from start to finish.
We truly appreciate your kind words and hope to have the pleasure of hosting you and your family again on your next travel.
Quality Department.
Réponse du service qualité
Dear Josh,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile.
Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Quality Department.
Réponse du service qualité
Dear Jodie,
We extend our heartfelt gratitude for your incredibly positive review. Your words truly brighten our day. We´re thrilled to have had the opportunity to host you at our apartment in Florence. Your satisfaction is our reward, and we look forward to providing you with more exceptional experiences in the future.
If you have more thoughts to share or if you´re considering returning, please know that we´re here to make your stay even better. Thank you for being our valued guest.
Quality Department.
Réponse du service qualité
Dear Kashmira,
We wish to express our deepest appreciation for your kind comment about your recent stay in our apartment. We are pleased to know that our facilities and services met your expectations and that you enjoyed a pleasant experience.
We value your opinion and strive to constantly improve our services. We hope to have the pleasure of welcoming you back in the near future and offering you an even more memorable experience.
Quality Department.
Réponse du service qualité
Dear Daniela,
Your positive experience in the city truly brings us joy. We´re thrilled that Florence left a lasting impression on you. It´s fantastic to know that you enjoyed your stay at our apartment as well.
We aim to create memorable experiences, and your feedback encourages us to continue delivering exceptional service. Thank you for choosing us and for your kind words.
Quality Department
Réponse du service qualité
Dear Lindsey,
Thank you very much for your thoughtful review. We are truly pleased to hear that you enjoyed the apartment´s comfort, cleanliness, and convenient location.
Your feedback is an affirmation of the service we strive to provide. We sincerely look forward to the opportunity to welcome you back in the future.
Quality Department
Réponse du service qualité
Dear Richard,
We extend our heartfelt gratitude for your incredibly positive review. Your words truly brighten our day. We´re thrilled to have had the opportunity to host you at our apartment in Florence. Your satisfaction is our reward, and we look forward to providing you with more exceptional experiences in the future.
We´re genuinely delighted that Sara left a positive impact on you. Creating a warm and friendly environment is something we deeply value. Knowing that our efforts resonated with you encourages us to continue delivering exceptional service.
Thank you for being a part of our journey and for your kind words.
Quality Department
Réponse du service qualité
Dear Zach,
Thank you so much for your kind words and for taking the time to share your experience. We are so happy to hear that you had a fantastic stay at our property and that it still looks brand new after two years.
We are pleased to hear that the location, check-in and check-out process met your expectations. Your satisfaction is our reward, and we look forward to providing you with more exceptional experiences in the future.
Quality Department
Réponse du service qualité
Dear Erika,
Your positive experience in the city truly brings us joy. We´re thrilled that Florence left a lasting impression on you. It´s fantastic to know that you enjoyed your stay at our apartment as well.
We´re genuinely delighted that our staff left a positive impact on you. Creating a warm and friendly environment is something we deeply value.
We aim to create memorable experiences, and your feedback encourages us to continue delivering exceptional service.Thank you for choosing us and for your kind words.
Quality Department
Réponse du service qualité
Dear Matt,
We extend our heartfelt gratitude for your incredibly positive review. Your words truly brighten our day. Your satisfaction is our reward, and we look forward to providing you with more exceptional experiences in the future. We´re thrilled to have had the opportunity to host you at our apartments in Florence. Thank you for being our valued guest.
Quality Department
Réponse du service qualité
Dear Tracia,
We are grateful for your thoughtful review. Your feedback is instrumental for us to continue improving our service. It´s our pleasure to have met your expectations, and we hope to host you again in the near future.
Quality Department
Réponse du service qualité
Dear Ke,
We are delighted that you enjoyed your recent stay with us. Thank you for choosing us for your holiday. We look forward to welcoming you back very soon.
Réponse du service qualité
Dear Derek,
We sincerely appreciate your kind words and are pleased to hear that you had a lovely stay in our accommodation. We are honoured to know that our host was able to provide you with personalised information about the area, thus contributing to enriching your experience in the city.
We are also glad to hear that the location of the flat in the centre was to your liking.
We are delighted to hear that you would stay with us again and look forward to welcoming you back on your next visit.
Réponse du service qualité
Dear B,
We sincerely appreciate your kind review and are pleased to hear that you enjoyed your stay in our flat. We are honoured to know that the location was to your liking and contributed positively to your experience in the city.
We are also happy to know that our host was able to provide you with such attentive and helpful service. I will pass on your compliments to the team as we work diligently to ensure that every guest feels welcome and well looked after.
It would be a pleasure and we look forward to welcoming you back soon.
Réponse du service qualité
Dear Carmel,
It was an absolute pleasure having you and your family as our guests at our apartment in Florence. We´re thrilled to hear that you enjoyed your stay with us. Creating a memorable and comfortable experience for our guests is our top priority, and we´re delighted that we succeeded in doing so for you.
Your kind words inspire us to continue delivering excellent service and ensuring that every aspect of your stay meets your expectations. We hope that you´ll consider staying with us again on your next visit to Florence.
Quality Department
部屋は写真通りで広くて快適でした。 場所がややわかりづらく見つけるのに時間がかかったが、担当者の対応がとても親身でよかった。
エレベーターがなかったので、荷物を運ぶのが少したいへんでした。
Réponse du service qualité
Dear Hiromi,
We extend our heartfelt gratitude for your incredibly positive review. Your words truly brighten our day. We´re thrilled to have had the opportunity to host you at our apartment in Firenze.
We´re genuinely delighted that our staff left a positive impact on you. Creating a warm and friendly environment is something we deeply value. Knowing that our efforts resonated with you encourages us to continue delivering exceptional service.
We are very sorry for the inconvenience caused by the lack of an elevator. In all our accommodations, we always make sure to provide all detailed information, including the absence of an elevator in this specific accommodation. This information is provided prior to booking so our guests can make informed decisions. We are sorry that this has been a difficulty during your stay.
We appreciate your feedback and will work to improve our location information so that future guests can find us more easily.
Thank you for sharing your experience, and we can´t wait to have the pleasure of welcoming you back.
Quality Department.
Réponse du service qualité
Dear Karen,
Thank you for your lovely review. We´re thrilled to hear that you enjoyed our wonderful apartment and found the location great. It´s fantastic to know that Scott, our host, provided you with a warm welcome and helpful information about restaurants and local attractions. We´re glad he was responsive to your questions via text. We would be delighted to host you again in the future.
Quality Department.
Réponse du service qualité
Dear Dennis,
We greatly appreciate your positive review and the favorable impact it has on our team. We are glad to know that you enjoyed your stay in Florence.
Your satisfaction with the location fills us with joy. Knowing that our guests are happy with this crucial part of their experience motivates us to continue providing the best.
We are delighted to know that our team was able to provide you with a pleasant experience. Your recognition is very valuable and inspires us to continue providing exceptional service.
If at any time you decide to embark on a new journey, it would be an honor to welcome you again. Thank you for your kindness in sharing your experience and for choosing our establishment.
Quality Department
Réponse du service qualité
Dear Steve,
Thank you very much for your thoughtful review. We are truly pleased to hear that you enjoyed the apartment´s cleanliness and convenient location.
Your opinion is very important to us, and we look forward to serving you again in the near future.
Réponse du service qualité
Dear Leslie, We would like to express our sincere gratitude for your kind words and for choosing our apartment for your recent stay. We are delighted to hear that you enjoyed your time with us and appreciate your positive feedback. Our team is dedicated to providing polite and helpful service, and we´re pleased they left a positive impression on your stay. Thank you again for your review, and we look forward to welcoming you back soon.
Quality Department
Réponse du service qualité
Dear Rhosheena,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us. We sincerely apologize for the disturbances caused by the noise. Please note that this issue is occasional and often depends on the time of year and local festivities. Nevertheless, we understand the inconvenience it caused and will certainly review our soundproofing system to prevent similar issues in the future. Your positive comments are truly appreciated and we look forward to welcoming you back soon.
Réponse du service qualité
Dear Edward We appreciate you taking the time to write a review of your stay. We are truly pleased to hear that you enjoyed the apartment´s comfort, cleanliness, and convenient location. It´s also wonderful to know that our staff met your expectations. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
none
Réponse du service qualité
Dear Nikilay,
Thank you so much for your glowing review. We´re thrilled to hear that you found our apartment absolutely terrific, with its prime location and luxurious amenities. It´s wonderful to know that our host provided excellent service, being helpful, responsive, and kind throughout your stay. Your recommendation means the world to us, and we´re looking forward to welcoming you back.
Réponse du service qualité
Dear Fiona,
Thank you so much for your glowing review. We´re thrilled to hear that you found our apartment to be in an absolutely brilliant location, right in the heart of Florence. It´s wonderful to know that you found the apartment stunning, comfortable, and situated in a quiet street, yet just moments away from lively bars and trattorias. We´re also delighted that you had a positive experience with our hosting, and we aim to be friendly, welcoming, and responsive to all our guests´ needs. Your satisfaction is our top priority, and we´re grateful for your kind words. If you ever find yourself back in Florence, we´d be honored to host you again.
Réponse du service qualité
Dear Jan,
Thank you for your lovely review. We´re delighted to hear that you enjoyed our beautiful apartment in the heart of Florence and found the nearby shopping convenient. It was our pleasure to assist you promptly throughout your stay. We appreciate your understanding regarding the ongoing construction nearby. We would like to point out that it is something punctual and we are pleased to know that it did not affect your stay. Your flexibility and positive outlook are truly appreciated. We hope you had a wonderful time exploring Florence, and we´d love to welcome you back in the future.
Réponse du service qualité
Dear Emma,
Thank you for your fantastic review. We´re thrilled you enjoyed the prime location, cleanliness, and comfort of our Florence apartment. Sara appreciates your acknowledgment of her excellent communication and flexibility during check-in and check-out. We´re delighted to have met your expectations, and it would be an honor to host you again. Your recommendation means a lot to us, and we look forward to welcoming you back whenever your travels bring you to Florence.
Réponse du service qualité
Dear Gabriele,
Thank you for your kind review. We´re delighted to hear that you found our apartment perfect, clean, and well-furnished. Providing a comfortable and enjoyable stay is our top priority, and it´s wonderful to know we met your expectations. If your future travels bring you back to the area, we would be honored to host you again. Your feedback is greatly appreciated.
Réponse du service qualité
Dear Courtney,
Thank you for your positive review. We´re pleased to know that you had a wonderful stay in Florence with comfortable beds and a nice apartment. Regarding the approximately the steps, we´d like to mention that the absence of an elevator is due to our location in the city center. To preserve the rich architectural and cultural heritage, the installation of elevators is restricted in some areas of the city. We appreciate your understanding and hope that the charm of our central location added to the overall experience. We look forward to hosting you again in the future.
Réponse du service qualité
Dear Brian,
Thank you so much for your kind words. We are thrilled to hear that you found our flat fantastic and enjoyed its central location in the heart of Florence. It´s wonderful to know that Sara, our host, exceeded your expectations with her amazing hospitality and responsiveness. We look forward to welcoming you back on your next visit to Florence.
Réponse du service qualité
Dear Наталія,
Thank you for your wonderful review. We´re delighted to hear that you enjoyed the perfect location and found our apartment ideal for a family stay in Florence. It´s rewarding to know that the accommodations exceeded your expectations, from the charming wooden floors to the comfortable beds and pristine white sheets. We´re also glad you appreciated the convenience of nearby shops and the excellent trattoria downstairs. We´ll be sure to pass on your gratitude to Sara for her helpful and welcoming hosting. Thank you for choosing stay with us.
Réponse du service qualité
Dear Stephanie,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words and your kind comment towards our dedicated staff is greatly appreciated and warmly received, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Réponse du service qualité
Dear Yun Hsuan,
We are grateful for your positive review highlighting our apartment´s central location and cleanliness. It´s heartening to know that you found those to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Réponse du service qualité
Dear Dermot,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Exceptional accommodations in a fantastic location. Walk from the train in 5 minutes and in the center of the best part of the city. Reception was fantastic.
Réponse du service qualité
Dear Gregory,
Thank you immensely for your glowing review. We´re truly humbled by your kind words. It´s heartwarming to hear that you found our accommodations exceptional and our location in the heart of the city´s best part so convenient.
Our dedicated team takes great pride in delivering fantastic reception service, and we´re thrilled you had such a positive experience with us. We´d be delighted to welcome you back whenever your plans bring you to our city.
Quality Department.
Réponse du service qualité
Estimado Mario,
Quiero expresar nuestro sincero agradecimiento por su reseña positiva sobre su estancia en nuestro establecimiento en Via della Espada. Nos complace saber que disfrutó de su tiempo con nosotros y que nuestro equipo pudo contribuir a hacer de su visita una experiencia agradable y memorable. La satisfacción de nuestros clientes es nuestro principal objetivo, y saber que lo hemos cumplido con usted nos motiva a seguir trabajando para ofrecer lo mejor de nosotros. Estaremos encantados de volver a recibirles en el futuro. Gracias por elegirnos.
Réponse du service qualité
Dear Douglas,
Thank you very much for your glowing review. We´re thrilled to hear that you had such a positive experience with our hosts and that the check-in process met your expectations. It´s especially rewarding to know that the property exceeded your expectations in terms of quality and location. We strive to provide the best possible experience for our guests, and your feedback reinforces our commitment to excellence.
We look forward to welcoming you back in the future, and we´re honored that you consider our property one of the highest quality you´ve ever used. Your satisfaction means a lot to us, and we can´t wait to host you again.
Réponse du service qualité
Dear Devon,
We´re extremely grateful for your detailed review and particularly for your kind words about our devoted staff. It brings us great joy to know that our team´s efforts have been appreciated and positively impacted your stay. Your generous feedback inspires and encourages us to continuously strive for excellence in our services. We look forward to having the opportunity to serve you again in the future.
No lift - very small stairs and easy to carry bags up and down 2 floors of stairs
Réponse du service qualité
Dear Waleed,
Thank you for sharing your experience with us. We are sorry for any inconvenience you may have experienced due to the lack of a lift. Our flat does not have this facility because it is located in the historic centre of the city next to the most famous monuments, so these buildings are usually protected and cannot be renovated due to the cultural heritage characteristics of the area in which they are located. Despite this, We are glad to know that location, clieanliness and apartment in general met your expectention. We hope you give us another oportunity to host you again to provide you with a better stay.
Quality Department.
Réponse du service qualité
Dear Naveen,
Thank you for your kind and detailed review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team. It is our pleasure to serve guests like you, and we await your return in the future.
As others have mentioned, there is no elevator to the apartment, which is on the 2nd floor and the stairs were a bit steep. This was not a problem for us, but if we had an older person traveling with us, it would have been a concern.
Réponse du service qualité
Dear Sarah,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Alexandra,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear María,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.
Easy in and out
The agency needs to offer instant (phone or chat) support in case something goes wrong. People need to know there’s someone to call if there’s an issue, especially when traveling abroad. There are so many language barriers and other customs in diff countries. Why don’t you offer this?
super cool location and property
lift would have been helpful but its just two floors, its doable
Réponse du service qualité
Dear Ramvilas,
We would like to extend our deepest gratitude for choosing our apartment as your home away from home. Your decision to stay with us is truly appreciated, and we hope that your experience was both comfortable and memorable. It would be an absolute pleasure to have the opportunity to host you once more in the future. Rest assured, we will continue to uphold our commitment to exceptional service to ensure your next stay is even better.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Rafaëlle,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear James,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Christy,
We are delighted to hear that our apartment was a highlight of your trip. Your feedback about our location and staff is highly appreciated, and we are glad to know that we contributed to your positive experience. Thank you for choosing to stay with us, and we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Nathalie,
Thank you for choosing our apartment and for the description of the facilities, as well as the surroundings. We are delighted to know that you have enjoyed the area and very much look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
The process was easy and the experience we had was amazing,
S´il faut trouver un défaut, je dirais qu´une chambre donne sur la rue et est donc un peu plus bruyante malgré le double vitrage. Cette même chambre est également plus éclairée la nuit car il y a un réverbère juste en face et les volets ne sont pas pleinement occultants.
Réponse du service qualité
Dear Vinvent,
Thank you for this wonderful review about your stay with us. We are happy that the apartment and Serena were perfect and professional. Thank you as well for the remarks that you mention.
We hope to host you back again in the future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Caroline,
Thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.
Jose L.H. Campos
Quality Department Manager
quelques épices et des rodoirs de base pour cuisiner un peu serait un plus
Réponse du service qualité
Dear Guenaelle,
We read with great pleasure that you enjoyed you stay at our apartment and that the unbeatable location was handy to walk everywhere in the city. Thank you for the remarks as well. We look forward to receiving you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Niccolo,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Florence. We look forward to welcoming you back again very soon.
Jose L.H. Campos
Quality Department Manager
The apartment is very cozy and clean and the location is excellent. The owners are very attentive and super polite. Highlight of the trip!
Réponse du service qualité
Dear Aldo,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Shubh,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
We had a 5 nites stay with 4 pax. Appreciate if there are extra shampoo n body wash
Réponse du service qualité
Dear Noraini,
We would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Fabio,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Petya,
Thank you for this wonderful and detailed review of your stay and the apartment. We are happy that your stay was as memorable as you describe. We hope to welcome you again in the future.
Jose L.H. Campos
Quality Department Manager
The location was the most perfect spot. Very close to everything but still had authentic Florentine feel. Communication was always returned within hours. The property was gorgeous and I would definitely stay here again.
Réponse du service qualité
Dear Patricia,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Peter,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Fernando, thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.
Réponse du service qualité
Dear Candice, We greatly appreciate the time you spent to share your recent holiday experience at our apartment and we thank you for your kind recommendation to airbnb`s readers. We are looking forward to welcoming you again in the near future.
Réponse du service qualité
Dear Viktor,
Thank you for reviewing your recent stay in our apartment. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
Jose L.H. Campos
Quality Department Manager
لاشي
لايوجد مصعد وولامكان لانزال الامتعه
Réponse du service qualité
Dear Yasser, first of all we would like to thank you for making us your choice accommodation.
We are very concerned about your comments, as according to our records of the communication with our team, you did not report any kind of problems or concerns during your stay with us. Our team is always available for our guests. Please do not hesitate to contact us for any assistance you may need.
We remain at your disposal for any further help and hope to have the opportunity to welcome you in our apartments in the future.
Aija T.
Quality Department
Réponse du service qualité
Dear Naiara, thank you very much for making us your choice accommodation for your stay in Florence. We are delighted to know that you enjoyed your time with us and loved the apartment. We certainly hope you will give us the pleasure of welcoming you back in the near future.
Aija T.
Quality Department
Location in the city is just great - 5 to 15 minutes walk to each wanna-go location New , bright, clean apartment 700Mbps fiber :-)
Réponse du service qualité
Dear Frank, we are excited to learn you had a great stay with us. Thank you for taking a moment to highlight our lovely property and exceptional location. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Aija T.
Quality Department
Réponse du service qualité
Dear Jaclyn, thank you very much for your feedback. Comments like yours make our day because they make all our efforts worthwhile. We are glad to know that the stay with us made such a positive vacation memories for you and hope you will visit us again in not too distant a future.
Aija T.
Quality Department
location is excellent
had a fuse go out a few times that had to be reset and it’s in second floor with no elevator. suggest they get someone to help with bags nexts time
Réponse du service qualité
Dear Denis, thank you very much for staying with us.
We really appreciate your highlights on our excellent location. We are sorry for any inconveniences you experiences upon your arrival or during the stay, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Aija T.
Quality Department
Réponse du service qualité
Thank you Roy for your kind feedback. We are glad to know that the apartment matched your family´s holiday expectations and we hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Réponse du service qualité
Thank you very much for staying with us and for sharing the highlights of your stay in our apartment. We hope you will visit us again in not too distant a future.
Aija T.
Quality Department
Réponse du service qualité
Dear Ronia, thank you very much for your kind feedback. We are glad to know that you had the opportunity to enjoy our exceptional hospitality and that our team’s performance exceeded your expectations.
We hope to have the opportunity to welcome you back in our apartment soon.
Aija T.
Quality Department
Réponse du service qualité
Dear Lauren, thank you very much for choosing our apartment and for taking the time to review your stay with us. Comments like yours make our day because they make all our efforts worthwhile. We are glad to know that the stay with us made such a positive vacation memories for you and we would love for you to come back and enjoy more unforgettable days with us.
Aija T.
Quality Department
Réponse du service qualité
Dear Lindsay, we are glad to know that you enjoyed your stay with us.
We appreciate your time in sharing your personal experience in our apartment and we would love for you to come back and enjoy more unforgettable days with us.
Aija T.
Quality Department
Réponse du service qualité
Dear Danielle, thank you very much for your feedback. Comments like yours make our day because they make all our efforts worthwhile. We are glad to know that the stay with us made such a positive vacation memories for you.
We hope to have the opportunity to welcome you back in our apartment soon.
Aija T.
Quality Department
Réponse du service qualité
Dear Johann, thank you very much for taking the time to review your stay with us. Your opinion is very important to us and we take it very seriously. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.
We hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Réponse du service qualité
Dear Valéria, thank you very much for taking the time to review your stay with us. It is such a pleasure for us to know that we were able to match your holiday expectations and you are willing to come back. It is the best reward for us.
Aija T.
Quality Department
Réponse du service qualité
Dear Meike, we are thankful for the comments you have made about your stay, since they help us understand how our guests enjoy their stay with us. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. Thank you for your kind feedback.
Aija T.
Quality Department
Réponse du service qualité
Thank you very much for your kind and detailled comments regarding your experience in our apartment. We highly appreciate your feedback.
We always strive to offer our guests a memorable and comfortable stay, and we are glad to know that we were able to match your expectations.
Hope to have the opportunity to meet you soon again.
Aija T.
Quality Department
Réponse du service qualité
Dear Candice, thankyou very much for taking the time to share your experience in our apartment with us and other guests.
It was a pleasure for our team to assist you during your stay and we are glad to know that we were able to match your expectations.
Aija T.
Quality Department
Réponse du service qualité
Thank you Douglas for your detailled comments regarding your stay with us.
We are glad to know that you enjoyed your stay in our apartment so much and ee hope to see you again soon.
Aija T.
Quality Department
Réponse du service qualité
We are glad to know that you enjoyed your stay with us.
We appreciate your time in sharing your personal experience in our apartment and we would love for you to come back and enjoy more unforgettable days with us.
Aija T.
Quality Department
Réponse du service qualité
Thank you Valerie for your kind feedback. It is a pleasure for us to read that you had a memorable stay with us.
We hope you will visit us again in the future.
Aija T.
Quality Department
No tiene ascensor. Tal vez por ser nuevo faltaban algunas cosas de menaje de cocina pero que entiendo que irán cubriendo.
Réponse du service qualité
Estimado Julio, le damos las gracias por compartir su opinión sobre sus vacaciones con nosotros.
Nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir sus comentarios constructivos y esperamos poder servirle de nuevo en el futuro.
Aija T.
Departamento de Calidad
Réponse du service qualité
Dear Zach, thank you for reviewing your stay in our apartment. It is wonderful to know that we were able to match your holiday expectations and we hope you will visit us again in the future.
Aija T.
Quality Department