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Appartement
Cittadella

Florence · Florencia

9,9 (25 évaluations)


1-6
Personnes

3
Chambres

2
Salles de bain

90 m2
Surface

À propos du logement

Exclusif rez-de-chaussée surélevé de trois chambres à coucher avec deux salles de bains dans le centre de Florence.

Après quelques pas vers le haut, vous serez accueilli par une belle zone de distribution, illuminée par une impressionnante lampe Slamp et décorée de murs peints à la main. À gauche, vous découvrirez une pièce étonnante avec un lit design suspendu Lago, ajoutant une touche contemporaine et élégante. La chambre principale est équipée d’un lit confortable de 1,60 m et d’une salle de bains attenante avec baignoire, offrant l’espace idéal pour se détendre et se reposer. La deuxième chambre offre un lit de 1,50 m, créant une atmosphère chaleureuse et confortable.

Le salon-cuisine est un espace vaste et lumineux, grâce à ses deux grandes fenêtres. Ici, vous trouverez des meubles design, y compris le fauteuil Lounge Chair - Ottoman iconique et une élégante lampe Kartell. La cuisine est entièrement équipée avec tous les ustensiles nécessaires. À droite de l’entrée, la deuxième salle de bains complète dispose d’une douche et d’un accès à un petit patio, parfait pour profiter d’un moment en plein air. L’appartement dispose d’un système de ventilation forcée, avec un renouvellement complet de l’air toutes les heures.

Cet appartement est situé dans l’un des quartiers les plus prestigieux de Florence. Depuis son emplacement, les clients ont accès aux monuments les plus importants, aux boutiques exclusives et aux restaurants gastronomiques que la ville de la Renaissance offre. Une invitation à vivre une expérience unique dans l’une des plus belles villes du monde.

Climatisation Split
Chauffage Centralisée
Services Savon, gel, shampoing, draps et serviettes
Animaux domestiques Autorisée
Lit bebé Disponible
Étage Rez-de-chaussée
Ascenseur Pas disponible
Fibre optique Gratuite
Téléviseur Smart TV
Cafetière Capsules
Voir tous les équipements

Services

> Check-in en personne.
> Service clientèle.
> Lit bébé et chaise haute disponibles sur demande.
> Service de blanchisserie sur demande.

Règles de la maison

> Check-in: de 15:00h à 21:00h.
> Check-out: avant le 11:00h.
> Aucune fête ou événement n’est autorisé.
> Il est interdit de fumer dans la propriété ou dans les zones communes.
> Réduire le bruit des 23:00h à 9:00h

Informations complémentaires

> Late Check-in: Les billets après 21h00 ont un coût supplémentaire qui doit être payé à l’arrivée à la personne qui vous recevra.
De 21h00 à 00h00 : 30€. De 00h00 à 02h00 : 50€.


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La réservation de chaque hébergement Genteel Home inclut l´offre d´expériences ou d´activités supplémentaires pour améliorer votre expérience, qui sont gérées par des fournisseurs externes, qui vous informeront par e-mail ou WhatsApp, et vous pouvez les contracter ou les refuser. Pour plus d´informations sur la gestion des expériences et des activités supplémentaires des hébergements, veuillez consulter notre politique de confidentialité sur notre site officiel.
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Avez-vous des questions ou des doutes sur le logement ?


Demande d’informations

Voir sur la carte

Évaluation de la propriété

9,9 (25 Évaluations)

Emplacement
9,3
Qualite
9,7
Nettoyage
9,9
Personnel
9,8
Équipements
9,8
Recommandable
9,8

Votre avis nous intéresse


Avis de nos clients

Jessica Felix10
NOV. 2024
Scott was very friendly and responsive! Clean place, would definitely stay here again!
Réponse du service qualité

Dear Jessica,

Thank you very much for your thoughtful review. We are delighted to hear that you found the place clean and that Scott’s friendliness and responsiveness contributed to your positive experience.

We truly appreciate your kind feedback and would be honored to welcome you back in the future.

Quality Department

국태 김10
NOV. 2024
편안한 피렌체 여행을 만들어 줬습니다
Réponse du service qualité

Dear 국태 김,

Thank you for your kind feedback. We are truly delighted to hear that we contributed to making your trip to Florence a comfortable and enjoyable experience. Providing exceptional service is always our priority, and it is gratifying to know we met your expectations.

We sincerely hope to have the pleasure of welcoming you back in the future for another memorable stay.

Quality Department

Karen Vandermerwe10
NOV. 2024
This property was all we hoped it would be. Clean and comfortable and plenty of space for us to rest and relax after big days of walking seeing the sights. We were able to cook simply meals (supermarket 10min walk away) and a washing machine was very handy. No drier but radiator´s and a clothes rack made quick work of the drying. It was aprox. a 20min walk into the center area but easy walk and one we did not mind. Yes there is a tram that runs out the front of the apartment but the widows had good noise reduction so we didn´t really mind it. Each bedroom had its own tv and streaming which was good as we had a sick child for part of our stay. Beds were comfortable and pillows great too. Beautifully decorated and kept apartment and one I would return to. Thank you Genteel Home.
Réponse du service qualité

Dear Karen,

Thank you very much for your thoughtful and detailed review. We are delighted to hear that the property met your expectations and provided you with a comfortable and relaxing environment during your stay. We´re pleased that the apartment´s amenities, such as the kitchen, washing machine, and the noise reduction of the windows, contributed to your overall experience. We also appreciate your kind words about the décor and the comfort of the beds and pillows.

It was a pleasure having you as our guests, and we would be happy to welcome you back in the future.

Quality Department

Silvia Pileri10
OCT. 2024
Évaluation sans commentaire.

Sandra Buccheri10
OCT. 2024
Un excellent logement, très spacieux et très propre. décoration moderne et literie très confortable. 2salles de bain parfaites. très proche du centre ville et de la gare. nous recommandons ce airbnb à 100%
Réponse du service qualité

Dear Sandra,

Thank you so much for your excellent review. We are thrilled to hear that you found the accommodation spacious, clean, and comfortable, with modern decor and well-equipped bathrooms. We are also pleased that the location was convenient for your needs.

Your recommendation means a lot to us, and we would be delighted to welcome you back for another stay.

Quality Department

Posim Kiu10
OCT. 2024
welldone!! very friendly! high recommend!
Réponse du service qualité

Dear Posim,

Thank you for your kind words. We are pleased to hear that you had a positive experience and found our service to be friendly. Your strong recommendation is greatly appreciated, and we look forward to the opportunity to welcome you back in the future.

Quality Department

Lapasin Stefano10
OCT. 2024
Évaluation sans commentaire.

Claudia Baisch10
SEPT. 2024
Very well located, comfortable and clean. Walking distance of most of the tourist attractions, restaurants, markets and shops. Good communication with Genteel Home assistant. Scott was of great service. We really recommend this place in Firenze.
Réponse du service qualité

Dear Claudia,

We sincerely thank you for your kind comments. We are pleased to hear that you enjoyed your stay and that you found our location convenient for exploring Florence. We are also glad that Scott was able to assist you so effectively. Your recommendation is very valuable to us and we hope to have the pleasure of welcoming you back in the future.

Quality Department.

Roy Ho10
SEPT. 2024
the team was helpful and flexible in receiving us despite our earlier check in time. would stay again!
Réponse du service qualité

Dear Roy,

Thank you for sharing such a wonderfully positive review. Your feedback is like a ray of sunshine for us. It was a pleasure to host you at our apartment in Florence. Your enjoyment of your stay and your kind words mean a lot to us.

We´re genuinely delighted that our staff left a positive impact on you. Creating a warm and friendly environment is something we deeply value. Knowing that our efforts resonated with you encourages us to continue delivering exceptional service.

Thank you for sharing your experience, and we can´t wait to have the pleasure of welcoming you back.

Quality Department.

Nooreen Aleem10
SEPT. 2024
The place was beautiful, clean and an easy access. It was about 15-20 minutes from the central area but also included a tram 2 minutes away from the Airbnb that took you to the train station/ walkable destinations. Scott was really helpful and provided local recommendations and a map of the area. I would definitely recommend this stay!
Réponse du service qualité

Dear Nooreen,

We greatly appreciate your recognition of the charm and appeal of Florence. Being situated near the city´s main points of interest is fundamental to our mission of delivering a memorable stay for our guests.

We´re thrilled that our staff made a positive impression on you. Providing excellent service and a friendly atmosphere is a core value for us. Your feedback reinforces our commitment to creating memorable experiences.

Thank you for taking the time to share your thoughts, and we look forward to serving you again in the future.

Quality Department.

Annette Brajer8
AOÛT 2024
The apartment was very nice however there is a tram that runs very early in the morning which is close by. We felt the location was a bit far and there really wasn’t any close public transportation for the city. On a positive note it’s close to the train station ( 10 minute walk) Supermarkets were also far - overall the rooms and beds were very comfortable. Ac was great. Very modern place but not central. It’s definitely walkable but we found it a tad too far in comparison to our other air b n bs in Italy.
Réponse du service qualité

Dear Annette,

Thank you for your comments and for highlighting positive aspects such as the comfort of the apartment, the quality of the air conditioning and the modern design of our facilities. We are happy to know that these aspects contributed to your stay and that you found them satisfactory.

We would like to take this opportunity to clarify a few important points. Regarding public transport, we are pleased to inform you that there is indeed convenient access nearby. The Belfiore tram stop is just a 2-minute walk from the apartment, providing quick and easy connections to the city centre in only a few stops, greatly facilitating mobility. Additionally, our windows have recently been renovated with high-quality insulation to minimize any external noise, ensuring a peaceful and comfortable stay. We are surprised by your concerns in this regard, and we regret any confusion on the matter.

Regarding nearby services, we understand that the perception of distance is subjective and can vary between guests, but just a 7-minute walk away you can find a supermarket in Piazza San Jacopino, accompanied by other essential services such as a greengrocer, a butcher, a pharmacy and several bars and restaurants. Allow us to remind you for future stays, that our customer service team is always available to offer you any type of additional information you may need. They can offer you local tips, places of interest and anything else you need to know.

We take all our guests´ feedback very seriously and are always available to resolve any queries or issues during your stay. Our aim is to make every stay enjoyable and comfortable, and we are here to provide any assistance our guests may need.

Your feedback is valued, and we hope to provide you with an improved experience during your next visit to Florence.


Quality Department.

Mariam Badou10
AOÛT 2024
We really loved staying at this Airbnb. The place is very new, clean and nicely furnished. The host has eye for detail, which made this place even more special. The bedrooms are spacious and comfortable and the bathrooms were superclean. We had a very nice kitchen where we had breakfast every day. The highlights were mostly a walk away, but the metro is also very close. Would definitely recommend and hopefully visit again!
Réponse du service qualité

Dear Mariam,

We extend our heartfelt gratitude for your incredibly positive review. Your words truly brighten our day. We´re thrilled to have had the opportunity to host you at our apartment in Florence. Your satisfaction is our reward, and we look forward to providing you with more exceptional experiences in the future.

We can´t wait to welcome you back for another fantastic experience.

Your satisfaction is our utmost priority, and we´re grateful for your trust in us.

Quality Department.

Vernice Lim10
AOÛT 2024
This was a beautiful home and very spacious for 6 of us. Each couple could have our own private rooms and still hang out in the living room area where we could watch shows together. Host was friendly and very responsive too, and sent us lots of personal recommendations in and outside of Florence :) Highly recommend!
Réponse du service qualité

Dear Vernice,

Thank you very much for your thoughtful review. We are truly pleased to hear that you enjoyed the apartment´s comfort. It´s also wonderful to know that our staff met your expectations. Your feedback is an affirmation of the service we strive to provide.

We sincerely look forward to the opportunity to welcome you back in the future.

Quality Department.

明峰 鲁10
JUIL. 2024
这个房子位于佛罗伦萨火车站附近,步行8分钟能够到达,门口有有轨电车方便出行,步行到乌菲兹美术馆大概需要25到30分钟,步行途中会经过几个打卡景点,房间装修得很好,三个卧室两个卫生间非常方便,餐厅和小型客厅连在一起,太方便了,唯一就是周围没有太大的超市买食物和啤酒!Scott非常热情的接待我们,给我们提供各种帮助,非常感谢!
Réponse du service qualité

Dear 明峰,

Thank you for your review. We´re glad to hear that you found the location convenient, with easy access to the Florence train station and the tram right at the door, making it easier to explore the city.

It´s great to know that you appreciated the well-decorated room and found the three bedrooms and two bathrooms to be convenient.
We´re also pleased that Scott was able to provide you with a warm welcome and helpful assistance during your stay.

Thank you for choosing our apartment, and we hope to host you again in the future.


Quality Department

Bhav Amlani10
JUIL. 2024
A truly amazing place and spot. Sara was fantastic and very patient and always available. A testament to her and the team. Will be back for sure.
Réponse du service qualité

Dear Bhavesh,

Thank you for sharing such a wonderfully positive review. Your feedback is like a ray of sunshine for us. It was a pleasure to host you at our apartment in Florence. Your enjoyment of your stay and your kind words mean a lot to us.

We can´t wait to welcome you back for another fantastic experience. Your satisfaction is our utmost priority, and we´re grateful for your trust in us.

Quality Department

Momina Rahman10
JUIL. 2024
Great experience. Scott was very helpful and recommended great restaurants and places to visit. The only thing that made it slightly difficult was it was a bit further out from attractions. Overall, comfortable place and quiet!
Réponse du service qualité

Dear Momina,

Thank you for taking the time to leave us your review. We are glad to hear that you had a great experience and that Scott was very helpful with his recommendations for restaurants and places to visit. We are pleased to hear that you found the place comfortable and quiet, which is a priority for us.

We are sorry that the location was not ideal for you. We understand that the perception of distance to attractions can vary depending on the guest and their preferences.

We appreciate your honesty, as your comments help us to continually improve. We value your opinion and look forward to the opportunity to welcome you back in the future, so that you can enjoy another pleasant stay with us.

Quality Department

颖颖 姬10
JUIL. 2024
可以说是在爱彼迎最好的一次入住体验!该房源坐落在佛罗伦萨中心,与火车站和景点相邻,这样绝佳的地理位置下还有超友善的价格。到入住当天则更为惊艳。先是有专门的负责人引领我们入住并检查房源内的各个设施,随后还赠送我们一份地图,为我们非常详细的介绍了当地美食景点和出行。 在之后的入住,我们与对方的沟通也十分顺利和及时反馈。我们向负责人反映,房间内的洗浴用品可能不够6个人一共3天的用量。第二天就收到了满满一桌的各类洗浴用品。 房源内打扫得一尘不染,床上用品干净整洁还非常柔软。厨房用具也一应俱全。我们在这里度过了三个非常美妙的夜晚,期待下次入住。
Réponse du service qualité

Dear 颖颖 姬,

Thank you so much for your amazing review. We are delighted to hear that your stay with us was the best experience. We strive to provide an exceptional experience, and it is gratifying to see that we have achieved this.

We´re overjoyed that you liked the location in the centre of Florence, as well as our prices. We are glad that the arrival and check-in process was efficient and that the local tips were helpful.

We appreciate your comments about communication and the speed with which we attended to your needs. We are happy to hear that the extra supply of bathroom amenities was sufficient and that you found the house clean, with comfortable bedding and all necessary kitchen utensils.

It was a pleasure having you as guests for those three wonderful nights, and we look forward to welcoming you again on your next visit to Florence.

Quality Department

Jasmyn Holland10
JUIN 2024
amazing!
Réponse du service qualité

Dear Jasmyn,

We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.

Quality Department

Anvar Camacho10
JUIN 2024
This apartment is not only gorgeous, it accommodated my family of 6 perfectly! This is conveniently located by the train station so it was easy to get to once we arrived. Despite the heat outside, this apartment remained cool with an AC in every room. It had everything we needed and more. I look forward to staying here again. Thank you!
Réponse du service qualité

Dear Anvar,

Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.

Quality Department

Mary Lehrer10
JUIN 2024
This apartment was perfect for my weekend in Florence. The home was incredibly clean and tidy. The bedrooms were very comfortable and had individual TVs. The bathrooms were perfect and had extra supplies and amenities. The laundry worked great as well. The kitchen has everything you could need and the hosts even provided some coffee and bottled water. The lounge was very comfortable as well. The location was very convenient to the tram and train station and had restaurants nearby too. Would definitely book again!
Réponse du service qualité

Dear Mary,

Thank you for sharing such a wonderfully positive review. Your feedback is like a ray of sunshine for us. It was a pleasure to host you at our apartment in Florence. Your enjoyment of your stay and your kind words mean a lot to us. We can´t wait to welcome you back for another fantastic experience. Your satisfaction is our utmost priority, and we´re grateful for your trust in us.

Quality Department

Jooyoung Ahn10
JUIN 2024
매우 친절한 호스트, Scott 씨의 자세하고 사려깊은 안내에 편안하고 기억에 남는 피렌체 여행이 되었습니다. 숙소는 매우 깨끗하게 관리되었고 체류하는 기간동안의 모든 문제에 대해 친절하고 적극적으로 해결해주어 더없이 편안했습니다. 넓고 쾌적한 숙소에서 가족과 함께한 피렌체 여행을 더 즐겁게 만들어주어 감사합니다!
Réponse du service qualité

Dear Jooyoung,

Thank you for sharing such a wonderfully positive review. Your feedback is like a ray of sunshine for us. It was a pleasure to host you at our apartment in Florence. Your enjoyment of your stay and your kind words mean a lot to us. We can´t wait to welcome you back for another fantastic experience. Your satisfaction is our utmost priority, and we´re grateful for your trust in us.

Quality Department

Jessica Morgner Botero10
JUIN 2024
Muy lindo departamento
Réponse du service qualité

Estimada Jessica,

Le agradecemos mucho que haya compartido su reseña positiva. Nos alegra saber que disfrutó de su tiempo con nosotros. Su satisfacción es nuestra prioridad y esperamos tener la oportunidad de atenderle nuevamente en un futuro cercano.


Departamento de Calidad

Glep Bebidas SRL10
JUIN 2024
Soggiorno di lavoro piacevolissimo
Tutto,casa molto bella,grande e ristrutturata da poco,centrale,quindi molto vicina alla fortezza da Basso,quello che a noi interessava.Abbiamo interagito con Scott un ragazzo Irlandese educato e molto disponibile!Suoerconsigliata
Réponse du service qualité

Dear Anna

Having you as our guest at our apartment in Florence was a true pleasure. We´re thrilled that you enjoyed your stay and that our accommodations met your expectations.

The strategic location is indeed a significant aspect of our guest experience, and it brings us great satisfaction to know that it played a role in enhancing your stay.

Your feedback encourages us to maintain our commitment to excellent service. We hope to have the opportunity to welcome you back in the near future.

Quality Department.

Yolanda Castro10
JUIN 2024
Beautiful apartment and great host! Sara met with us during check in and helped us with our luggage. She was flexible with our check in time, always available to answer our questions, and made great recommendations. The apartment was nicely decorated, clean, comfortable, and within walking distance to main attractions in Florence. The air conditioner and washer/drier worked great! The apartment had everything to make our group of five feel at home. We loved staying at this apartment, and highly recommend it.
Réponse du service qualité

Dear Yolanda,

We sincerely thank you for your kind and detailed comments. We are glad to know that you enjoyed your stay in our apartment and that you found our facilities clean, comfortable and well decorated.

We are pleased to know that our staff helped you at all times, also that the services were to your liking and that you had everything you needed.

We appreciate your recommendation and hope to have the pleasure of welcoming you again on your next visit.

Yolanda Castro10
JUIN 2024
Great apartment and host! Sara met with us and helped us with our bags. She was very flexible, always available to answer our questions, and made great recommendations to visit in Florence. The apartment is beautiful, nicely decorated, clean, comfortable and within walking distance to main attractions. Love staying at this apartment in Florence. The apartment had everything to make our group of five feel like home. I highly recommend this place.
Réponse du service qualité

Dear Yolanda,

We extend our heartfelt gratitude for your incredibly positive review. Your words truly brighten our day. We´re thrilled to have had the opportunity to host you at our apartment in Florence.

Your satisfaction is our reward, and we look forward to providing you with more exceptional experiences in the future. We aim to create memorable experiences, and your feedback encourages us to continue delivering exceptional service.

Thank you for choosing us and for your kind words.

Quality Department.