Ce charmant appartement d’une chambre est situé au deuxième étage d’un immeuble entièrement rénové, face au patio intérieur typique qui fournit la maison de lumière naturelle.
En entrant dans l’appartement, nous avons accès au salon lumineux et moderne, meublé avec des meubles de haute qualité et des éléments de design. Il dispose également d’un canapé-lit.
Voir sur la carte
L’exploitant de cet hébergement s’engage à fournir, en plus du service d’hébergement, les services suivants :
• Service de réception et de garde de bagages. De 11h00 - 13h00. Inclus dans le prix.
• Nettoyage périodique hebdomadaire et changement de linge de lit et de bain, obligatoire pour les séjours de plus de 6 nuits. Inclus dans le prix.
*Possibilité de nettoyage périodique quotidien en supplément. Consulter les tarifs.
Retrouvez dans Genteel Home des appartements de luxe en location pour vos vacances. Appartements de luxe à louer dans les meilleurs quartiers de Séville, Madrid, Grenade, Malaga, Marbella, Costa del Sol, Cordoue, Gijón, Cadix et Florence tout le confort pour votre séjour de luxe sur-mesure.
Appartement Plaza de España V
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Apart from the inside of the apartment which was excellent the whole building was stylish around an old but surprisingly light filled courtyard.
Réponse du service qualité
Dear Anthony,
Thank you for choosing our apartment for your holiday and for sharing your review with us. We are pleased to know that you found everything to be clean, comfortable, and well-maintained. Your positive feedback is highly appreciated, and we look forward to your next visit.
Quality Department.
Modern rennoviert, spanischer Stil trotzdem erhalten, es hatte alles, was wir brauchten, perfekte zentrale Lage
Leider hat das Apartment kein Tageslicht und der „Balkon“ ist lediglich ein bodentiefes Fenster, das in den Patio zeigt; die anderen Wohnungen können einem quasi reinschauen
Réponse du service qualité
Dear Daniel,
Thank you for your feedback. We are pleased to know that you appreciated the modern decor, the well-equipped apartment, and its prime central location, which is ideal for discovering the charm of Cádiz.
As noted in the property description, the apartment offers views of a traditional Andalusian patio, a distinctive feature of Cádiz’s architectural heritage. These patios were historically designed to provide a cooler and more comfortable environment, particularly during the warmer months, which is why natural light may be more limited. This architectural style reflects the unique and authentic character of the region.
We sincerely value your comments and hope that the apartment’s features contributed to a comfortable and enjoyable stay. Thank you once again for sharing your thoughts.
Quality Department.
Réponse du service qualité
Dear Lloyd,
Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
Quality Department.
Réponse du service qualité
Dear Jemma,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Cádiz. We look forward to welcoming you back again very soon.
Quality Department.
Réponse du service qualité
Dear Charlie,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.
Quality Department.
Réponse du service qualité
Dear Mark,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Quality Department
Réponse du service qualité
Dear Laia,
We are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.
Quality Department
Réponse du service qualité
Dear Laura,
Thank you very much for your kind words and for taking the time to share your experience with us. We are pleased to know that you found our recently renovated structure very beautiful and equipped with all the amenities.
Our central location is certainly one of our greatest assets, and we are happy to know that this contributed positively to your stay. It is a pleasure to know that you also appreciated the convenience of having shops and restaurants within walking distance.
We hope to have the opportunity to welcome you back in the near future and provide you with another excellent experience.
Quality Department
De inrichting is echt heel erg mooi! Over alles is nagedacht en met smaak gekozen. Degene die ons opwachten was heel vriendelijk en een goede duidelijke uitleg. Wegens omstandigheden aan onze kant zijn we eerder weggegaan maar dat is heel netjes opgepakt vanuit de eigenaars...bedankt hiervoor. Fijne locatie in het centrum van het gezellige Cadiz!
Toch geen ramen/deuren aan buitenzijde van het gebouw die open kunnen(stond vermeld in de beschrijving)
Réponse du service qualité
Dear D,
We sincerely thank you for your kind words and for taking the time to share your experience with us. We are glad to hear that you found the decoration of our flat to your liking and that you found everything perfect. We are also pleased that you received a warm welcome and a clear explanation from our team.
Regarding your comment, we would like to assure you that we always strive to be very specific and honest in the information we provide about our flat. As you mentioned, our description clearly details the features of the accommodation in order to satisfy and guide our guests properly.
We appreciate your feedback, as it helps us to continue to improve and maintain the transparency that characterizes us. We hope to have the opportunity to welcome you again in the future and offer you an even better stay.
Quality Department
Réponse du service qualité
Dear Kerstin,
Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
Réponse du service qualité
Dear Maxwell,
We are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.
Service and good bedding
Réponse du service qualité
Dear Janus,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Quality Department
Réponse du service qualité
Estimado Jon,
Muchas gracias por compartir sus experiencias con nosotros. Saber que ha disfrutado de su estancia es nuestra mayor satisfacción.
Departamento de Calidad.
central location
Réponse du service qualité
Dear Janie,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.
Quality Department.
La cocina, todo nuevo y completísima
El apartamento es interior, balcón dando a patio. Oscuro, siempre con la luz encendida. Le falta un espejo de cuerpo entero.
Réponse du service qualité
Estimada Manuela,
Agradecemos sinceramente sus comentarios detallados sobre su reciente estancia en nuestro establecimiento. Nos complace saber que valoró positivamente la cocina completamente nueva y bien equipada del apartamento, lo cual es una parte integral de nuestra constante búsqueda de ofrecer una experiencia excepcional a nuestros huéspedes.
Lamentamos, sin embargo, escuchar que su experiencia general no estuvo a la altura de sus expectativas. Hemos tomado medidas inmediatas para resaltar en nuestra página web que el apartamento da al interior, para que futuros huéspedes estén plenamente informados al momento de reservar. No obstante, nos gustaría señalar que la luminosidad del apartamento puede variar dependiendo del clima.
Tomamos en cuenta su retroalimentación. Sus comentarios son de gran valor para nosotros, ya que nos ayudan a identificar áreas de mejora y a garantizar que futuros huéspedes tengan una experiencia más satisfactoria.
Esperamos tener la oportunidad de recibirle nuevamente en el futuro y demostrarle nuestro compromiso con la excelencia en el servicio.
Departamento de Calidad
We were quite loaded with baggage as we are away for a while so storage space was a bit tight. Apart from that it’s a very modern, well equipped apartment.
Réponse du service qualité
Dear David,
Thank you for sharing your positive experience with us. We are delighted to hear that you had a great time in Cadiz and that the apartment was perfect for your short stay. It´s fantastic to know that the quiet environment suited your preferences, and we appreciate your kind words about Javier´s excellent hosting and recommendations. We apologize for any inconvenience related to the limited storage space, especially considering your extended stay with additional baggage. Your feedback is valuable, and we will certainly consider ways to enhance storage options for future guests. Thank you for choosing our accommodation, and we hope to welcome you back in the future.
Quality Department
La situation en ville le parking est à 5 minutes Les restaurants sont tous à proximité Cuisine bien équipée avec lave linge
L’appartement est sombre donnant sur un patio mal entretenu aucune fenêtre vers l’extérieur Canapé lit inconfortable La difficulté à trouver dans les petites rues Les photos sont trompeuses l’appartement est plus petit que prévu
Réponse du service qualité
Dear Bernadette,
Thank you for sharing your thoughts about your recent stay in our apartment. We appreciate your feedback and apologize for any aspects that fell short of your expectations.
We are glad to hear that you found the location convenient, with nearby parking, restaurants, and a well-equipped kitchen. However, we understand your concerns.
Regarding the view, we would like to highlight that our website clearly describes the apartment as overlooking a typical Andalusian patio. This unique layout is intentionally designed to provide a tranquil atmosphere, ensuring our guests´ rest. We apologize if this information was not fully clear during your booking process.
Concerning the sofa bed, we acknowledge that the perception of comfort can vary from person to person. Your feedback is valuable, and we will certainly take it into account as we strive to make improvements where necessary.
We also regret any inconvenience you experienced in locating the apartment. Our customer service team is always available to assist and guide guests in finding our accommodations.
If you decide to stay with us again, we will make every effort to exceed your expectations and enhance your overall experience.
Quality Department
It smells a bit musty, a tiny window in the bedroom, very cool, no heating.
Réponse du service qualité
Dear guest,
Thank you for sharing your feedback on your recent stay. We´re pleased to hear that you found our accommodation´s central location convenient, allowing you to immerse yourself in the charm of the old town. However, we sincerely apologize for any inconvenience caused. We assure you that this instance does not reflect our usual standards. Our team is always available to address concerns during the stay, as we understand how important cleanliness and total comfort are for our guests. Your comments are invaluable, and we will take action to rectify these issues to ensure a more comfortable experience. We hope to have the opportunity to welcome you back, providing a stay that aligns with the high standards we strive to maintain.
Quality Department
La funda del sofá cama estaba sucia.
Réponse du service qualité
Estimada Lydia,
Agradecemos sinceramente sus comentarios y lamentamos cualquier inconveniente experimentado durante su estancia.
Nos complace saber que la ubicación fue de su agrado. Sin embargo, nos entristece profundamente saber los inconvenientes que experimentó. Pedimos disculpas sinceramente por esta situación. La limpieza y el confort de nuestros huéspedes son de la máxima prioridad.
Nos gustaría señalar que en su apartamento disponíamos de protectores de colchones y otras ropas de cama en perfecto estado, listos para ser utilizados. Nos alegra saber que pudo beneficiarse de esta opción.
Su retroalimentación es extremadamente valiosa y nos permite mejorar constantemente. Esperamos tener la oportunidad de recibirle nuevamente y ofrecerle una experiencia mejorada.
Departamento de Calidad
Réponse du service qualité
Dear guest, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our apartment great, spacious, and in a really good location with numerous bars and restaurants nearby. The proximity to the lovely coastline of Cadiz is indeed a wonderful feature. Your kind words are greatly appreciated. Thank you for choosing our accommodation, and we look forward to the opportunity of hosting you again in the future.
Quality Department
Elegant design, very comfortable.
Réponse du service qualité
Dear Beverley, Thank you for your kind words. We´re delighted to hear that you found everything convenient, and beautifully designed. We hope to have the pleasure of welcoming you back for another enjoyable stay.
Quality Department
Réponse du service qualité
Dear Agatha,
We´re delighted that our location met your expectations. Being situated in a prime spot is something we take pride in, as it allows our guests to fully enjoy their surroundings. Your positive feedback means a lot to us, and we hope to have the opportunity to welcome you back for another exceptional stay.
Quality Department.
Réponse du service qualité
Dear Rodger, Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Quality Department
Schlafzimmer hat nur ein Minifenster ganz oben und Badezimmer hatte gar keins. Aber in Andalusien will man auch keine großen Südfenster.
Réponse du service qualité
Dear Weinhold, Thank you for sharing your feedback on your recent stay with us. We´re delighted to hear that you appreciated the modern design of the apartment We´re also pleased to know that the kitchen amenities, including the dishwasher and detergent tabs, met your needs.Your insights are valuable to us, and we hope to have the pleasure of hosting you again in the future.
Quality Department
Réponse du service qualité
Dear Daniel, Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Quality Department
Near all amenities.
Toilet in bedroom.
Réponse du service qualité
Dear Nuala, Thank you for your kind review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team and is important for us to improve. We hope to have another opportunity to better serve you.
Quality Department
Tenía poca luz.
Réponse du service qualité
Estimada Eva, Nos alegra mucho saber que disfrutaron su estancia en nuestro apartamento. Nos esforzamos constantemente para mejorar la calidad de nuestro alojamiento y servicios, y es realmente reconfortante saber que lo estamos logrando. Nos gustaría asegurarnos de que sepa que tomamos en serio cualquier feedback de nuestros huéspedes. Esperamos darle la bienvenida de nuevo muy pronto.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Mc Pherson, We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Jose L.H. Campos
Quality Department Manager
El apartamento era moderno y cómodo y la ubicación ideal.
No hubo que no me gustara. Estuve muy cómodo en general.
Réponse du service qualité
Estimado Samuel, Queríamos expresar nuestro más profundo agradecimiento por elegir nuestro apartamento para su reciente estancia. Su opinión es muy valiosa y esperamos que nuestras instalaciones y servicios hayan cumplido todas sus necesidades. Sería un absoluto placer tener la oportunidad de hospedarle nuevamente pronto. Estamos a su disposición, listos para hacer que su próxima visita sea igual de memorable, si no más.
Departamento de Calidad
Réponse du service qualité
Dear Jessie,
We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.
Jose L.H. Campos
Quality Department Manager
fabulous apartment in the heart of Cadiz. great design features.
Réponse du service qualité
Dear Therese,
Thank you for choosing our apartment for your recent stay. We greatly appreciate your review and hope that you had a wonderful experience. It was a pleasure hosting you, and we would be honored to welcome you back in the near future. Your satisfaction is our top priority, and we look forward to the opportunity to serve you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimado Miguel Ángel:
Nos alegra que su estancia en nuestro apartamento haya sido una experiencia positiva. Agradecemos su tiempo para escribir una reseña acerca de su estancia con nosotros y por compartir sus comentarios con otros viajeros. Será un placer atenderle de nuevo en su próxima visita.
Jose L.H. Campos
Director de Calidad
En primer lugar la atención personalizada de Javier, fue muy correcta y al detalle en información tanto de las instalaciones como de la ubicación, así como toda la información del Parking y con una bienvenida EXCELENTE... Muy cómodo con todo lo necesario dentro de las instalaciones, menajes, electrodomésticos, aseo y cuarto de baño completo, salón muy cómodo y amplio para el uso del sofá cama y habitación amplia con cama cómoda y buen armario, mucha luz y muy silencioso... Bien situado en el centro urbano de Cádiz, rodeado de bares, tiendas y plazas con ambiente.
Todo perfecto
Réponse du service qualité
Estimado Antonio Miguel:
Le agradecemos el habernos elegido para su estancia en Cádiz y por el tiempo dedicado para escribir esta gran reseña. Indudablemente, un buen servicio y una cálida bienvenida son cruciales para asegurar una buena estancia.
Esperamos tener la oportunidad de recibirle de nuevo pronto.
Jose L.H. Campos
Director de Calidad
El aire caliente no salía y pasamos un poco de frío… por ponerle un pero, no pudimos dejar las maletas en ningún cuarto hasta la salida de nuestro tren, nos dieron un teléfono de un sitio pero estaba cerrado al ser sábado.
Réponse du service qualité
Estimada Sara: Le damos las gracias por compartir sus experiencias con nosotros tras su estancia en nuestro apartamento. Nos alegra saber que la decoración ayudara a hacer su estancia más cómoda. Para futuras estancias, no dude en contactarnos para darnos la oportunidad de ayudarle, ya sea con la climatización u otro aspecto. De nuevo gracias por esta reseña, esperamos tener la oportunidad de volver a recibirle de nuevo pronto. Jose L.H. Campos Director de Calidad
the design of the house, tidy, clean, helpful staff, cadiz city
it was a little cold and i could not get the heating to work
Réponse du service qualité
Dear guest,
It has been a pleasure for us to read that your stay with us was a pleasant one. It has been a pleasure to host you and we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Pequeño para 3 personas, poca iluminación y ventilación y problemas de olores en aseo. La calefacción no se ajusta bien, no se estaba muy confortable térmicamente.
Réponse du service qualité
Estimada Alba:
Muchas gracias por elegir nuestro apartamento y por sus críticas constructivas. Hemos tomado nota de sus observaciones y, por favor, acepte nuestras más sinceras disculpas por las imperfecciones que usted describe.
Esperamos poder volver a recibirle de nuevo pronto, asegurándonos de ofrecer unos servicios a la altura de sus expectativas.
Jose L.H. Campos
Director de Calidad
Nada.
Réponse du service qualité
Estimado Luis Miguel:
Le agradecemos el tiempo para escribir un comentario y compartir sus impresiones del apartamento con nosotros. Esperamos poder volver a recibirle muy pronto.
Jose L.H. Campos
Director de Calidad
It was all indoors and it didn´t indicate it anywhere, and I´m apprehensive in closed places. The shower head had no wall mount.
Réponse du service qualité
Dear Lidia,
Thank you for your review and time to share your experience with us. We are very glad that you got to enjoy Cadiz from the wonderful location of our apartment. We are sorry to read your concerns regarding the shower. We take good note of it to improve our service to future guests.
Jose L.H. Campos
Quality Department Manager
Great location, lovely clean modern apartment in a traditional building. Had everything we could have needed as well as soft towels, toiletries and a comfy bed. Really helpful hints and tips from the staff on places to go and good communication from them.
It was all great, the only thing that put a slight dampner on things was there were a fair few rules, and a contract to sign on arrival - which felt a bit much after a long distance travelled.
Réponse du service qualité
Dear Hannah,
Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.
Jose L.H. Campos
Quality Department Manager
La decoración . ubicación y la atención esmerada de quien administra el departamento
Réponse du service qualité
Estimada Andrea, muchas gracias por sus comentarios. Apreciamos sus encantadoras palabras con respecto a nuestro personal. Su amabilidad y gentileza son, sin duda, uno de los principales activos de nuestros apartamentos. Esperamos poder servirle de nuevo en el futuro.
Aija T.
Departamento de Calidad
Este lugar es muy muy cómodo y bonito . Tiene todo lo necesario para viajeros! Tiene lavadora, microondas, refrigerador, etc... Cerca de supermercados. Excelente ubicacion. Puedes llegar a pie a todo Cádiz! Todo está cerca. Tiene elevador.
Réponse du service qualité
Estimado Luis Alberto:
Le damos las gracias por compartir su opinión sobre su estancia en nuestro apartamento. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia. Esperamos nos dé la oportunidad de volver a recibirlo en Cádiz muy pronto.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Nekita, thank you for your wonderful review. We would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
The contacts and arrangements for collecting the keys, advice on where to go were excellent, very friendly and supportive. The property was very clean, lovely property in an excellent location.
Réponse du service qualité
Dear John, thank you for staying with us. we are glad to know that you had the opportunity to enjoy our excellent hospitality and we hope to meet you in the future again.
Aija T.
Quality Department
très bon emplacement, personnel très sympa,
Réponse du service qualité
Dear Siham, thank you for this very kind review of our apartament. We look forward to serving you again in the future.
Aija T.
Quality Department
Réponse du service qualité
Estimado Jose Gabriel, gracias por elegir nuestro apartamento en esta ocasión y por sus comentarios. Esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija T.
Departamento de Calidad
Tudo no geral, não temos nada de negativo a apontar… desde a receção do Sr Jesus até ao Sr Javier que esteve sempre em contacto connosco para saber se necessitávamos de algo. Perfeito.
Réponse du service qualité
Dear Bruno, thank you for the wonderful review and for taking the time to share your feedback. We really appreciate your kind words about our staff, we are glad to hear that our team contributed to your wellbeing whilst staying in our apartment and wook forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
The building and apartment looked very nice, clean, new. The location was great, shortish walk to city center and beaches, and located around nice, pedestrian streets with lots of commerce. Staff was super nice, check in was smooth and they gave us a lot of local recommendations.
We were three people, which required us to use the sofa bed which was not the most comfortable (a bit hard and squeaky) and made the apartment feel a bit too crowded with little space.
Réponse du service qualité
Dear Daniel, thank you very much for taking the time to share your personal experience with us and for your constructive feedabck. We certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.
Aija T.
Quality Department
Cómodo y decoración bonita,todo bastante nuevo.La ubicación perfecta.
Qué no tuviera tv en la habitación principal
Réponse du service qualité
En primer lugar, nos gustaría agradecerle su comentario elogiando su reciente visita a nuestro apartamento. Estamos encantados de saber que fuimos capaces de cumplir con sus expectativas y apreciamos el tiempo que ha dedicado en compartir su opinión y comentarios constructivos.
Esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija T.
Departamento de Calidad
Réponse du service qualité
Muchas gracias por valorar su estancia con nosotros. Nos alegra saber que disfrutó de nuestra hospitalidad excepcional y esperamos tener la oportunidad de darle la bienvenida de nuevo en su próxima visita a Cádiz.
Aija T.
Departamento de Calidad
Réponse du service qualité
Dear James, we greatly appreciate the time you have spent sharing your experience and constructive criticism with us.
In addition,thank you very much for the highlights on the great location of the apartment.
Hope to see you in near future again.
Aija T.
Quality Department
Nos encanto, muy cómodo para ir en familia.
No hubo nada negativo
Réponse du service qualité
Muchas gracias por los comentarios que ha realizado sobre su reciente visita, nos ayudan mucho a entender como nuestros huéspedes disfrutan de su estancia con nosotros.
Es siempre nuestro objetivo alcanzar la máxima satisfacción de nuestros huéspedes y estamos encantados de escuchar que disfrutaron de sus vacaciones. Nos esforzamos continuamente en ofrecer la mejor calidad y asegurar que todos nuestros huéspedes regresan a sus casas con bonitos recuerdos de sus vacaciones.
Esperamos poder darle la bienvenida de nuevo muy pronto.
Aija Teilane
Departamento de Calidad
Réponse du service qualité
Thank you very much for your review. We are thrilled to hear that you had an overall positive experience.
We would love to host you again, and we hope to see you soon.
Aija Teilane
Quality Department
Réponse du service qualité
Estimada Silvia, le damos las gracias por haber elegido nuestro apartamento para su estancia en Cádiz. Estamos encantados de saber que nuestro personal ha contribuido a su bienestar durante su estancia con nosotros.
Esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija Teilane
Departamento de Calidad
La qualité de l´accueil et la disponibilité de l´hôte. Les bonnes adresses et la liste des sites d´intérêt qu´il a partagés avec nous. L´emplacement idéal de l´appartement, son calme. La décoration très contemporaine et de bon goût.
L´annonce ne permet pas de savoir comment est l´appartement que nous réservons, car nous voyons les photos de l´ensemble des appartements gérés par l´hôte, c´est dommage.
Es un apartamento genial para 2 personas, con una más ya es un poco incómodo (baño dentro habitación, no hay TV en la habitación)
Réponse du service qualité
Queremos darle las gracias por compartir esta opinión sobre su reciente estancia en nuestro apartamento. En Genteel Home estamos convencidos de que siempre hay margen de mejora y sus comentarios ayudarán a nuestro equipo en sus contínuos esfuerzos encaminados a satisfacer las expectativas de nuestros huéspedes, por ello agradecemos enormemente el tiempo que ha dedicado a compartir con nosotros sus críticas constructivas. Esperamos tener la oportunidad de servirle de nuevo en el futuro. Aija Teilane Departamento de Calidad
Réponse du service qualité
Dear Uwe
We greatly appreciate the time you spent to share your recent holiday experience at our Plaza de España apartment and we thank you for your kind recommendation to our guest. Regards
Réponse du service qualité
Thank you for reviewing your stay in our apartment. It is wonderful to hear we were able to make your stay special.
We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Aija Teilane,
Quality Department
Réponse du service qualité
Dear Elizabeth
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Plaza de España apartment was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Regards
Réponse du service qualité
Querida Rocío, muchas gracias por sus maravillosos comentarios, estamos encantados de que disfrutara de su estancia entre nosotros. Un saludo, Ana García, Dpto. de calidad