Exclusive three-bedroom raised ground floor with two-bathroom in the center of Florence.
After a few steps ups, you will be greeted by a beautiful distribution area, illuminated by an impressive Slamp lamp and decorated with hand-painted walls. To the left, you will discover a stunning room with a suspended Lago design bed, adding a contemporary and elegant touch. The master bedroom is equipped with a comfortable 160cm bed and an en-suite bathroom with a bathtub, providing the ideal space to relax and unwind.
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Cittadella Apartment
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Response from the Quality Department
Dear Sandra,
Thank you so much for your excellent review. We are thrilled to hear that you found the accommodation spacious, clean, and comfortable, with modern decor and well-equipped bathrooms. We are also pleased that the location was convenient for your needs.
Your recommendation means a lot to us, and we would be delighted to welcome you back for another stay.
Quality Department
Response from the Quality Department
Dear Posim,
Thank you for your kind words. We are pleased to hear that you had a positive experience and found our service to be friendly. Your strong recommendation is greatly appreciated, and we look forward to the opportunity to welcome you back in the future.
Quality Department
Response from the Quality Department
Dear Claudia,
We sincerely thank you for your kind comments. We are pleased to hear that you enjoyed your stay and that you found our location convenient for exploring Florence. We are also glad that Scott was able to assist you so effectively. Your recommendation is very valuable to us and we hope to have the pleasure of welcoming you back in the future.
Quality Department.
Response from the Quality Department
Dear Roy,
Thank you for sharing such a wonderfully positive review. Your feedback is like a ray of sunshine for us. It was a pleasure to host you at our apartment in Florence. Your enjoyment of your stay and your kind words mean a lot to us.
We´re genuinely delighted that our staff left a positive impact on you. Creating a warm and friendly environment is something we deeply value. Knowing that our efforts resonated with you encourages us to continue delivering exceptional service.
Thank you for sharing your experience, and we can´t wait to have the pleasure of welcoming you back.
Quality Department.
Response from the Quality Department
Dear Nooreen,
We greatly appreciate your recognition of the charm and appeal of Florence. Being situated near the city´s main points of interest is fundamental to our mission of delivering a memorable stay for our guests.
We´re thrilled that our staff made a positive impression on you. Providing excellent service and a friendly atmosphere is a core value for us. Your feedback reinforces our commitment to creating memorable experiences.
Thank you for taking the time to share your thoughts, and we look forward to serving you again in the future.
Quality Department.
Response from the Quality Department
Dear Annette,
Thank you for your comments and for highlighting positive aspects such as the comfort of the apartment, the quality of the air conditioning and the modern design of our facilities. We are happy to know that these aspects contributed to your stay and that you found them satisfactory.
We would like to take this opportunity to clarify a few important points. Regarding public transport, we are pleased to inform you that there is indeed convenient access nearby. The Belfiore tram stop is just a 2-minute walk from the apartment, providing quick and easy connections to the city centre in only a few stops, greatly facilitating mobility. Additionally, our windows have recently been renovated with high-quality insulation to minimize any external noise, ensuring a peaceful and comfortable stay. We are surprised by your concerns in this regard, and we regret any confusion on the matter.
Regarding nearby services, we understand that the perception of distance is subjective and can vary between guests, but just a 7-minute walk away you can find a supermarket in Piazza San Jacopino, accompanied by other essential services such as a greengrocer, a butcher, a pharmacy and several bars and restaurants. Allow us to remind you for future stays, that our customer service team is always available to offer you any type of additional information you may need. They can offer you local tips, places of interest and anything else you need to know.
We take all our guests´ feedback very seriously and are always available to resolve any queries or issues during your stay. Our aim is to make every stay enjoyable and comfortable, and we are here to provide any assistance our guests may need.
Your feedback is valued, and we hope to provide you with an improved experience during your next visit to Florence.
Quality Department.
Response from the Quality Department
Dear Mariam,
We extend our heartfelt gratitude for your incredibly positive review. Your words truly brighten our day. We´re thrilled to have had the opportunity to host you at our apartment in Florence. Your satisfaction is our reward, and we look forward to providing you with more exceptional experiences in the future.
We can´t wait to welcome you back for another fantastic experience.
Your satisfaction is our utmost priority, and we´re grateful for your trust in us.
Quality Department.
Response from the Quality Department
Dear Vernice,
Thank you very much for your thoughtful review. We are truly pleased to hear that you enjoyed the apartment´s comfort. It´s also wonderful to know that our staff met your expectations. Your feedback is an affirmation of the service we strive to provide.
We sincerely look forward to the opportunity to welcome you back in the future.
Quality Department.
Response from the Quality Department
Dear 明峰,
Thank you for your review. We´re glad to hear that you found the location convenient, with easy access to the Florence train station and the tram right at the door, making it easier to explore the city.
It´s great to know that you appreciated the well-decorated room and found the three bedrooms and two bathrooms to be convenient.
We´re also pleased that Scott was able to provide you with a warm welcome and helpful assistance during your stay.
Thank you for choosing our apartment, and we hope to host you again in the future.
Quality Department
Response from the Quality Department
Dear Bhavesh,
Thank you for sharing such a wonderfully positive review. Your feedback is like a ray of sunshine for us. It was a pleasure to host you at our apartment in Florence. Your enjoyment of your stay and your kind words mean a lot to us.
We can´t wait to welcome you back for another fantastic experience. Your satisfaction is our utmost priority, and we´re grateful for your trust in us.
Quality Department
Response from the Quality Department
Dear Momina,
Thank you for taking the time to leave us your review. We are glad to hear that you had a great experience and that Scott was very helpful with his recommendations for restaurants and places to visit. We are pleased to hear that you found the place comfortable and quiet, which is a priority for us.
We are sorry that the location was not ideal for you. We understand that the perception of distance to attractions can vary depending on the guest and their preferences.
We appreciate your honesty, as your comments help us to continually improve. We value your opinion and look forward to the opportunity to welcome you back in the future, so that you can enjoy another pleasant stay with us.
Quality Department
Response from the Quality Department
Dear 颖颖 姬,
Thank you so much for your amazing review. We are delighted to hear that your stay with us was the best experience. We strive to provide an exceptional experience, and it is gratifying to see that we have achieved this.
We´re overjoyed that you liked the location in the centre of Florence, as well as our prices. We are glad that the arrival and check-in process was efficient and that the local tips were helpful.
We appreciate your comments about communication and the speed with which we attended to your needs. We are happy to hear that the extra supply of bathroom amenities was sufficient and that you found the house clean, with comfortable bedding and all necessary kitchen utensils.
It was a pleasure having you as guests for those three wonderful nights, and we look forward to welcoming you again on your next visit to Florence.
Quality Department
Response from the Quality Department
Dear Jasmyn,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Quality Department
Response from the Quality Department
Dear Anvar,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Quality Department
Response from the Quality Department
Dear Mary,
Thank you for sharing such a wonderfully positive review. Your feedback is like a ray of sunshine for us. It was a pleasure to host you at our apartment in Florence. Your enjoyment of your stay and your kind words mean a lot to us. We can´t wait to welcome you back for another fantastic experience. Your satisfaction is our utmost priority, and we´re grateful for your trust in us.
Quality Department
Response from the Quality Department
Dear Jooyoung,
Thank you for sharing such a wonderfully positive review. Your feedback is like a ray of sunshine for us. It was a pleasure to host you at our apartment in Florence. Your enjoyment of your stay and your kind words mean a lot to us. We can´t wait to welcome you back for another fantastic experience. Your satisfaction is our utmost priority, and we´re grateful for your trust in us.
Quality Department
Response from the Quality Department
Estimada Jessica,
Le agradecemos mucho que haya compartido su reseña positiva. Nos alegra saber que disfrutó de su tiempo con nosotros. Su satisfacción es nuestra prioridad y esperamos tener la oportunidad de atenderle nuevamente en un futuro cercano.
Departamento de Calidad
Tutto,casa molto bella,grande e ristrutturata da poco,centrale,quindi molto vicina alla fortezza da Basso,quello che a noi interessava.Abbiamo interagito con Scott un ragazzo Irlandese educato e molto disponibile!Suoerconsigliata
Response from the Quality Department
Dear Anna
Having you as our guest at our apartment in Florence was a true pleasure. We´re thrilled that you enjoyed your stay and that our accommodations met your expectations.
The strategic location is indeed a significant aspect of our guest experience, and it brings us great satisfaction to know that it played a role in enhancing your stay.
Your feedback encourages us to maintain our commitment to excellent service. We hope to have the opportunity to welcome you back in the near future.
Quality Department.
Response from the Quality Department
Dear Yolanda,
We sincerely thank you for your kind and detailed comments. We are glad to know that you enjoyed your stay in our apartment and that you found our facilities clean, comfortable and well decorated.
We are pleased to know that our staff helped you at all times, also that the services were to your liking and that you had everything you needed.
We appreciate your recommendation and hope to have the pleasure of welcoming you again on your next visit.
Response from the Quality Department
Dear Yolanda,
We extend our heartfelt gratitude for your incredibly positive review. Your words truly brighten our day. We´re thrilled to have had the opportunity to host you at our apartment in Florence.
Your satisfaction is our reward, and we look forward to providing you with more exceptional experiences in the future. We aim to create memorable experiences, and your feedback encourages us to continue delivering exceptional service.
Thank you for choosing us and for your kind words.
Quality Department.