Larios es un magnifico y luminoso apartamento situado en un edificio histórico pero totalmente reformado con todo lujo de detalle. Cuenta con 3 amplios dormitorios y techos altos.
Al entrar al apartamento nos encontramos con un espacioso recibidor, que nos conduce a mano derecha al primer dormitorio, que cuenta con 2 camas individuales de 0,90 x 1,90. Seguido tenemos el salón, totalmente exterior y que cuenta con muebles de diseño. Éste dispone de zona de estar con TV y zona de comedor. Además, cuenta con sofá-cama doble, lo que le da al apartamento la capacidad de hasta 8 personas. En el salón encontramos un ventanal que comunica con la cocina, que está totalmente equipada con todos los utensilios necesarios. La cocina es amplia, moderna y luminosa.
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Apartamento Larios
de a
Very central location
Some street noise can be heated in the front bedroom
Respuesta del Departamento de Calidad
Dear Angela,
Thank you for sharing your experience. We are pleased to hear that you enjoyed your second stay with us and that the central location was to your liking.
We regret that you experienced some noise during your stay. It is important to note that, depending on the time of year and local festivities, occasional external noise may be more noticeable. However, we will review the property’s soundproofing system to ensure it meets the goal of minimizing any outside noise.
We look forward to welcoming you back in the future and providing you with another enjoyable stay.
Quality Department
Het is een prachtige accommodatie , heel ruim en mooi ingericht.
Het kan wat lawaaierig zijn vroeg in de ochtend als je toevallig aan de straat kant een slaapkamer hebt , er komen dan mensen met karretjes de restaurants bevoorraden en dat hoor je.
Respuesta del Departamento de Calidad
Dear Mieke,
Thank you for taking the time to share your review. We are pleased to hear that you found the apartment beautiful, spacious, and well-furnished.
We are sorry that you experienced some noise during your stay. It is true that depending on the time of year and local festivities, noise in the area can be more noticeable at certain times. However, we will review the soundproofing system of the property to ensure it effectively isolates any external noise.
Thank you again for your feedback, and we remain at your disposal. We hope to welcome you again in the future.
Quality Department
Que no hubiese calefacción en los cuartos de baño.
Respuesta del Departamento de Calidad
Estimado Julián,
Agradecemos sinceramente que haya dedicado su tiempo a compartir su experiencia. Nos alegra saber que la ubicación y el tamaño del apartamento fueron de su satisfacción.
Lamentamos que algunos aspectos de su estancia no hayan cumplido con sus expectativas y permítanos añadirle que valoramos su comentario y lo tendremos en cuenta para futuras y posibles mejoras.
Gracias de nuevo por su feedback. Estaremos encantados de recibirle nuevamente en el futuro.
Departamento de Calidad
steps to 3rd floor fantastic value
Respuesta del Departamento de Calidad
Dear Robin, Thank you for your feedback. We are glad to hear that you appreciated the location and found the value for money to be excellent. We look forward to the pleasure of welcoming you again in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Alison,
Thank you for sharing your feedback. We are delighted to hear that you appreciated the apartment’s central location and found it convenient for your weekend stay. It’s great to know that the occasional noise due to a one-off festivity in the area did not impact your overall experience. We look forward to the opportunity of welcoming you back in the future.
Niets
Respuesta del Departamento de Calidad
Dear Helen, thank you for your feedback. We´re glad you enjoyed the furnishings, the kitchen, the bathrooms, and our prime location. We look forward to welcoming you again!
Quality Department
Respuesta del Departamento de Calidad
Dear Steve, Thank you for your feedback! We´re glad to hear that you found the apartment clean and spacious, and that you enjoyed the location. As the apartment is in a vibrant and central area, it’s true that noise can be more noticeable, especially in the front rooms, particularly during weekends or holidays. However, the bedrooms are soundproofed to ensure better comfort and rest. We appreciate your understanding and will take your comments into consideration. Thank you again for staying with us!
Respuesta del Departamento de Calidad
Dear Nizar, Thank you for your wonderful review! We´re so glad to hear you enjoyed the apartment and loved Málaga. We look forward to welcoming you back in the future!
The only problem we encountered was the lack of hot water, which was only available in the shower of the master bathroom, which was not very convenient for a group of five
Respuesta del Departamento de Calidad
Dear Catherine,
Thank you very much for your positive feedback. We’re delighted to hear that you enjoyed your stay in our well-stocked, bright apartment and that our central location allowed you to experience the best of Málaga. We truly appreciate your recommendation.
We’re sorry to hear about the inconvenience with the hot water. In some cases, water heaters are limited to a certain number of liters, which can affect availability for extended showers, as it requires some time for the water to reheat. We understand how this may have impacted the comfort of your group, and we will consider this feedback carefully as we strive to improve our facilities.
Thank you once again for sharing your experience with us.
Quality Department.
Respuesta del Departamento de Calidad
Dear Kirsteen,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.
Quality Department
posizione ottima, centrale,casa ben curata ed arredata con gusto, pulizia accurata.
Devo dire che non ho trovato nessun difetto o anomalia.
Respuesta del Departamento de Calidad
Dear Alessandro,
Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay with us.
Quality Department.
Respuesta del Departamento de Calidad
Dear Rebecca,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.
Quality Department.
Respuesta del Departamento de Calidad
Dear Kathy,
Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay with us.
Quality Department.
Respuesta del Departamento de Calidad
Dear Emilee,
Thank you for sharing your kind feedback about your recent stay at our accommodation. We’re delighted to hear that you enjoyed the spaciousness, comfort, and cleanliness, as well as our prime location near attractions, bars, and restaurants.
Indeed, due to our wonderful location, there may be more foot traffic than usual, especially during evening hours. However, the comfort and rest of our guests are our top priority, and we take your comments very seriously. If necessary, we will consider additional measures to further improve the experience, ensuring that everyone can enjoy both the comfort of the apartment and the vibrant surroundings.
We’re pleased that you were happy with your stay and look forward to welcoming you again in the future.
Quality Department.
Respuesta del Departamento de Calidad
Dear Michael,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.
Quality Department
El ruido que hicieron los huéspedes del edificio colindante
Respuesta del Departamento de Calidad
Estimada M Ángeles,
Agradecemos sinceramente sus comentarios y sugerencias, y lamentamos cualquier inconveniente que haya experimentado. Nos gustaría asegurarnos de que sepa que tomamos en serio cualquier feedback de nuestros huéspedes. Esperamos tener la oportunidad de mostrarles nuestra mejora en su próxima estancia.
Departamento de Calidad.
Respuesta del Departamento de Calidad
Dear Samuele,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Quality Department.
Respuesta del Departamento de Calidad
Dear Matteo,
Thank you for sharing your insights about the apartment and the neighborhood. We are happy you enjoyed your overall stay. We hope you give us the opportunity to host you again making sure we exceed your expectations.
Quality Department
Location is perfect, close to restaurants tourist attractions, stores, the beach, public transportation etc...the apartment is beautiful, well equipped and personal were really friendly. We had a great time in this apartment. We would definitely stay here again.
The only thing to maybe improve is a better isolated window on the back bedroom as the A/C from other apartments can be noisy at night, I had no problem with that noise but my parents in law did. Also to give new painting to some walls in bedrooms
Respuesta del Departamento de Calidad
Dear Ann,
Thank you so much for taking the time to leave a review of your recent stay with us. We are thrilled to hear that you enjoyed your time at our apartment and appreciate your kind words. We apologize for any inconvenience caused during your stay and assure you that we will do everything in our power to improve upon your feedback. We hope to have the pleasure of hosting you again soon.
Quality Department.
La puerta del segundo baño tiene un problema que la gente se atasca. Espero que esto se solucione para futuros huéspedes
Respuesta del Departamento de Calidad
Estimado Diego:
Estamos encantados de saber que disfrutó del apartamento, de su bonita decoración y de su excelente ubicación. Agradecemos sus comentarios positivos.
Sin embargo, lamentamos el problema con la segunda puerta del baño. Lamentamos que no nos informara de este problema durante su estancia. Por favor, tenga en cuenta que nuestro equipo está disponible 24/7 para ayudarle con cualquier problema o preocupación que pueda tener. Si se hubiera puesto en contacto con nosotros, habríamos estado encantados de abordar y resolver el problema con prontitud.
Gracias por llamarnos la atención y nos aseguraremos de que se solucione para futuros huéspedes. Esperamos tener el placer de darle la bienvenida de nuevo.
Departamento de Calidad.
Respuesta del Departamento de Calidad
Dear Catherine,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found the apartment sublime and exactly as depicted in the photos, and that you enjoyed spending time there.
We sincerely apologize for the inconvenience caused by the noise from the street-facing room. As our accommodation is centrally located, it is possible that there may be increased pedestrian traffic and noise levels. We take your feedback seriously and will consider enhancing the soundproofing of the windows if necessary. Ensuring our guests´ rest and comfort is paramount to us.
We appreciate your understanding and hope that despite this issue, you were able to enjoy your visit to the historic center. Should your travels bring you back to the area, we would love to welcome you again and provide you with a quieter experience.
Appartamento in centro ma molto silenzioso. Molto bello e ampio, adatto tranquillamente per 6 persone
Respuesta del Departamento de Calidad
Dear Sebastiano,
We would like to take this opportunity for having chosen us for your visit and for taking the time to write a review. We are happy that you enjoyed your stay and we look forward to your next visit.
Quality Department.
Respuesta del Departamento de Calidad
Dear Linda,
Thank you for your wonderful review. We are delighted to hear that you found the apartment exactly as pictured, well-located, and easy to find. It´s great to know that you appreciated the cleanliness, spaciousness, and the well-equipped nature of the apartment, as well as its proximity to nearby restaurants. We look forward to welcoming you back in the future.
Respuesta del Departamento de Calidad
Dear Carly,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Quality Department.
Respuesta del Departamento de Calidad
Dear Carly,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Quality Department.
Respuesta del Departamento de Calidad
Dear Mai,
Thank you for your feedback and for choosing to stay with us. We are delighted to hear that you enjoyed the spaciousness, location, and value of our property.
We regret the inconvenience you experienced with the electricity. We are pleased to inform you that our team acted as quickly as possible to address the issue by calling a technician. In addition to promptly bringing in a professional to resolve the problem, we also offered a partial refund due to the inconvenience caused.
We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.
Respuesta del Departamento de Calidad
Dear Paganelli,
Thank you very much for the praising comment towards the apartment and for the remarks about the surroundings. We are delighted that it would fit your necessities.
QUality department.
Gostamos de tudo. Localização, limpeza, decoração, utensílios, facilidade de comunicação, refrigeração (Málaga estava muito quente), todos excelentes. NOTA 10, super recomendado. 😍
Tudo perfeito.
Respuesta del Departamento de Calidad
Dear Antonio,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.
Quality Department.
Spacious, clean and centrally located
One bedroom had no windows and the aircon was a bit noisy
Respuesta del Departamento de Calidad
Dear Rosemary,
We would like to express our sincere gratitude for your kind words and for choosing our apartment for your recent stay. We are delighted to hear that you enjoyed your time with us and appreciate your positive feedback. Thank you again for your review, and we look forward to welcoming you back soon.
Quality Department.
The noise from two rooms that were near the street was very very big at night and it was almost impossible to sleep. The other rooms were quite and okay.
Respuesta del Departamento de Calidad
Dear Nita,
Thank you so much for taking the time to leave a review of your recent stay with us. We are thrilled to hear that you enjoyed your time at our apartment and appreciate your kind words. We apologize for any inconvenience caused during your stay and assure you that we will do everything in our power to improve upon your feedback. We hope to have the pleasure of hosting you again soon.
QUality Department.
Respuesta del Departamento de Calidad
Dear Hannah,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.
El ruido de la calle
Respuesta del Departamento de Calidad
Estimada Julia:
Nos complace saber que disfrutó de su estancia en nuestro apartamento en Málaga y que encontró nuestras instalaciones y servicios a su satisfacción. Agradecemos su tiempo para escribir una reseña y esperamos que se convierta en uno de nuestros clientes habituales.
Departamento de Calidad.
Respuesta del Departamento de Calidad
Dear Nina,
We´re genuinely appreciative of your positive review. Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay. Thank you for being a part of our journey and for your kind words.
Respuesta del Departamento de Calidad
Dear Lorna,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.
Quality Department.
Respuesta del Departamento de Calidad
Dear Dora,
We´re glad to know that our location met your expectations. Our team strives to offer a prime spot that enhances our guests´ experiences. Thank you for recognizing this aspect of your stay. We look forward to hosting you again in the future.
Todo era perfecto
Respuesta del Departamento de Calidad
Estimada Esther,
Gracias por su encantadora reseña. Fue un honor tenerla como huésped, y estamos encantados de saber que pudimos contribuir a una estancia memorable. Esperamos con impaciencia su próxima visita.
Departamento de Calidad.
Respuesta del Departamento de Calidad
Dear Tim,
We´re delighted that our location met your expectations. Being situated in a prime spot is something we take pride in, as it allows our guests to fully enjoy their surroundings. Your positive feedback means a lot to us, and we hope to have the opportunity to welcome you back for another exceptional stay.
The hosts were very accommodating, the apartment was fantastic and in a good location. All in all our group had a great time!
We run out of hot water for showers in the morning!
Respuesta del Departamento de Calidad
Dear Claire,
Thank you for your positive feedback. We´re delighted to hear that you enjoyed our fantastic apartment in central Malaga and that you had a great time overall. We apologize for the inconvenience regarding the hot water supply in the morning. Your feedback is valuable to us, and we´ll work to address this issue promptly to ensure a more comfortable stay for our guests in the future. We appreciate your recommendation and hope to welcome you back soon.
Quality Department.
Zeer compleet en ruim appartement en ideaal centraal gelegen in Malaga. Uitstekende prijs kwaliteit verhouding
Niets viel tegen. Met een auto kan je niet zoveel in het centrum bij dit appartement.
Respuesta del Departamento de Calidad
Dear Peter,
Thank you for your positive feedback. We´re delighted to hear that you found our apartment spacious, beautiful, and well-located in the heart of Malaga. We appreciate your recognition of the excellent price-quality ratio. Thank you for choosing to stay with us. We hope to have the pleasure of hosting you again in the future.
Quality Department
De grootte, fijne inrichting en de locatie.
We hadden soms koud water tijdens het douchen.
Respuesta del Departamento de Calidad
Dear Mark,
Thank you for your positive feedback, and we´re pleased to hear that you found the size, furnishings, and location of our accommodation favorable.We apologize for any inconvenience with the cold water issue in the shower, and we appreciate you bringing this to our attention.
We would have liked to assist you during your stay to immediately address any problems and ensure your experience was flawless. We value your understanding, and please be assured that we are working to improve and prevent future occurrences.
If there´s anything else we can assist you with or if you have any other suggestions, please feel free to let us know. We appreciate your choice and hope to have the opportunity to host you again in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Yunju Jung,
Thank you for sharing your feedback regarding your recent stay. We understand your concern about the electric capacity, and we apologize for any inconvenience this may have caused during your stay. Your willingness to visit again is truly appreciated. Please rest assured that we will explore options to address the electric and hot water capacity to enhance the experience for families of all sizes. Thank you for your understanding and willingness to return. We look forward to the opportunity to host you again and ensure a more comfortable experience.
Quality Department
Respuesta del Departamento de Calidad
Dear Trudy,
Thank you for taking the time to share your feedback on your recent stay in our apartment. We are delighted to hear that you found the apartment lovely, spacious, and clean, and that its central location made it convenient for exploring the city.
Your suggestion regarding additional kitchen utensils is duly noted, and we will assess the possibility of enhancing the kitchen amenities. We´re thrilled to know that you highly recommend our apartment and plan to stay with us again on your next visit to Malaga. If there is anything specific you loved or if you have further suggestions, please feel free to share them. Thank you for choosing to stay with us, and we look forward to welcoming you back.
Quality Department
Spacious well decorated and well situated for exploring Malaga.
No where to dry towels and hot water in the shower didn’t last long.
Respuesta del Departamento de Calidad
Dear Anna, Thank you for choosing our establishment for such a special occasion. We are delighted to hear that you had a lovely stay and that you found the accommodations spacious, well-decorated, and conveniently located for exploring Malaga.
We appreciate your feedback regarding the towel-drying facilities and the hot water duration in the shower. Your comments are valuable as we continually strive to enhance our guests´ experiences. We will certainly look into these aspects to improve the overall stay for our guests. We are grateful for your visit and hope to have the pleasure of welcoming you back for future celebrations.
Quality Department
Todo. Era precioso.
Me gustó todo, ubicación apartamento, lo único que habría agradecido que hubiéramos podido dejar las maletas de mano unas horas el día que nos íbamos para poder recogerlas justo antes de nuestro tren, pero todo lo demás de 10.
Respuesta del Departamento de Calidad
Estimada Pilar,
Agradecemos enormemente sus elogios y nos complace saber que su experiencia en nuestro apartamento fue excelente en todos los aspectos. Es un honor para nosotros recibir una calificación de "10" y nos alegra que haya disfrutado de la ubicación y las comodidades del apartamento. Lamentamos cualquier inconveniente. Tomamos nota de su comentario y revisaremos la posibilidad de ofrecer soluciones más flexibles en el futuro.
Agradecemos su preferencia y esperamos tener la oportunidad de recibirte nuevamente en el futuro.
Quality Department
Good contact with the host, the flat was clean, well equipped and nicely furnished. Localization is perfect.
One of the rooms is a bit loud, because it has windows on the side of quite a busy street.
Respuesta del Departamento de Calidad
Dear Piotr, Thank you for taking the time to share your feedback on your recent stay. We are pleased to hear that you found our place to be great, centrally located in Malaga, and that you appreciated the cleanliness and well-equipped amenities. We apologize for any inconvenience caused and will certainly take your comments into consideration as we strive to enhance our guests´ experience.
It was a pleasure hosting you, and we hope to have the opportunity to welcome you back for another enjoyable stay.
Quality Department
The only drawback was that it was a bit loud during the night due to nearby restaurants, which slightly impacted an otherwise almost perfect experience. But it´s city center so it´s understandable.
Respuesta del Departamento de Calidad
Dear Jacek, Thank you for taking the time to share your experience, and we appreciate your kind words. We are delighted to hear that you found the localization excellent, with great comfort, cleanliness, and a well-designed space. It´s wonderful to know that the host´s assistance contributed to an overall positive experience.
We understand your concern about the noise during the night due to nearby restaurants, and we appreciate your understanding of the city center ambiance. It is notable to mention that this aspect may vary depending on certain seasons and days of the year. Your feedback is valuable, and we will explore ways to minimize any potential noise impact for our guests in the future. We hope to have the pleasure of hosting you again and providing an even more enjoyable experience on your next visit.
Quality Department
Respuesta del Departamento de Calidad
Dear Brittany,
Thank you for sharing your feedback on your recent rental experience. We are pleased to hear that you found the location of the unit to be great, with convenient access to everything once you mastered the area. We appreciate your comments on the comfortable beds and acknowledge your feedback regarding the amenities and kitchen utensils. Your insights are valuable, and we will take them into consideration to enhance the overall experience for our guests. We are glad that, despite these considerations, you found the location and unit to be incredible. We look forward to the possibility of welcoming you again in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Sahar, Thank you for taking the time to share your delightful experience with us. We are thrilled to hear that you found our apartment comfortable, offering a central location in the heart of historic Málaga. We appreciate your recommendation for those seeking to immerse themselves in the energy of the historic district.
Thank you for choosing our accommodation, and we look forward to the opportunity to host you and your family again in the future.
Quality Department
Decor was fabulous and location was perfect.
Respuesta del Departamento de Calidad
Dear Grainne, Thank you for your wonderful feedback. We are delighted to hear that your stay in the heart of Malaga was amazing. It´s great to know that you enjoyed the fabulous decor and found the location to be perfect. Your satisfaction is our priority, and we appreciate your choosing us. We look forward to the opportunity to host you again in the future.
Departamento de Calidad
Respuesta del Departamento de Calidad
Estimada Rocío, Agradecemos sinceramente sus amables palabras. Nos complace saber que encontró toda la casa en excelente estado. Su satisfacción es nuestra máxima prioridad, y estamos encantados de haber contribuido a una experiencia positiva para usted. Agradecemos su elección y esperamos darle la bienvenida nuevamente en el futuro.
Departamento de Calidad
Very nice flat for bigger group of friends or family in the hearth of Malaga. Very comfy beds and well equipped flat overall. Only can recommend!
A bit noise from the street, which comes with location. However 2 bedrooms out of 3 without any noise.
Respuesta del Departamento de Calidad
Dear guest, Thank you for taking the time to share your experience. We are pleased to hear that you enjoyed a sunny long weekend. It´s great to know that the flat was comfortable with well-equipped amenities, and we appreciate your recommendation.
Thank you for choosing to stay with us, and we look forward to welcoming you back on your future travels.
Quality Department
Respuesta del Departamento de Calidad
Dear Ruth, We are delighted to hear that you really enjoyed your recent stay. Your satisfaction is our priority, and we look forward to welcoming you back in 2024. Thank you for choosing us.
Quality Department
Location and the apartments are perfect. Great character to them.
Respuesta del Departamento de Calidad
Dear Nick, Thank you for your kind words. We are thrilled to hear that your stay was perfect and that you found the location and apartments to be ideal. We appreciate your positive feedback and look forward to the opportunity to welcome you again in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Julie, Thank you for your detailed feedback. We´re pleased to hear that the apartment met your expectations and that the kitchen and sitting room were perfect for your group. We value your insights and hope the overall experience was enjoyable. If your travels bring you back, we´d be happy to host you again.
Quality Department
Respuesta del Departamento de Calidad
Dear Paul, Thank you for your fantastic review. We´re delighted to hear that our property proved to be an excellent choice for your stay in Malaga. We appreciate your positive feedback and consider your satisfaction our success. Should your travels bring you back to Malaga, we look forward to welcoming you again.
Quality Department
mooie locatie, schoon en fijne bedden.
Respuesta del Departamento de Calidad
Dear Corry, Thank you for your positive review. We are delighted to hear that you appreciated our prime location and were satisfied with the cleanliness and comfort of the beds. It´s always our goal to provide an excellent experience for our guests, and it´s heartening to know we met your expectations. We look forward to welcoming you back in the future.
Quality Department
No encanto este departamento, ubicado en pleno centro de Málaga, en una callecita peatonal hermosa, llena de lugares donde comer y comprar. La decoración hermosa, acogedora y con todo lo que se necesita, además de ascensor. Nos habríamos quedado más días, amamos Málaga y este departamento.
Nada que no nos gustara, realmente excelente.
Respuesta del Departamento de Calidad
Estimado Xavier, Muchas gracias por compartir su experiencia con nosotros. Nos alegra enormemente saber que disfrutó tanto de su estancia en nuestro departamento en el corazón de Málaga. Es gratificante escuchar que la ubicación, la decoración y las facilidades, incluido el ascensor, fueron de su agrado. Nos sentimos honrados de haber sido parte de su experiencia positiva en Málaga y esperamos tener el placer de recibirle nuevamente en un futuro cercano.
Departamento de Calidad
Apartments were in a excellent location & Close to shopping beach and bars and restaurants...Apartments were clean beds were comfortable and facilities in the Apartments were very good ..Host was very friendly and helpful and was there to meet our group and show us the Apartments and tell us all about the area and the city of Malaga...Overall a fantastic trip
Respuesta del Departamento de Calidad
Dear Damian, Thank you for such a glowing review of your stay with us in Malaga. We´re thrilled to hear that our apartments´ location, cleanliness, comfort, and facilities lived up to your expectations. Our hosts strive to provide a warm welcome and valuable insights about the area, so it´s wonderful to know they succeeded during your visit. Your positive feedback truly inspires us. We look forward to having the pleasure of hosting you and your group again on your next trip to Malaga.
Quality Department
Respuesta del Departamento de Calidad
Dear Eva, Thank you for your feedback regarding our apartment. We appreciate knowing that you found comfort and convenience in the location close to various attractions and services. It´s worth noting that the noise issue you mentioned can be occasional and may depend on specific events or seasons throughout the year. We regret any inconvenience you may have experienced during such times. Your mention of flexibility in the check-in process is appreciated. We value your choice of accommodation and hope you will consider staying with us again in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Sunyoung, Thank you for your kind feedback. We´re delighted to hear that our property met your expectations and provided a convenient and comfortable stay for your group. It would be our pleasure to welcome you back on your next visit to the city.
Quality Department
Hosts: easy and nice communication, always very responsive, easy handover of keys, many tips on restaurants. Location of the apartment: super! The old town with all attractions was perfectly within walking distance. There are many restaurants and bars and stores in the immediate vicinity. The apartment is on a side street, so it was quiet in the evening. Apartment: as in the photos, well equipped, spacious rooms, large closets, everything very clean.
We were a little surprised that one bedroom had no outside windows. This was not visible in the photos.
Respuesta del Departamento de Calidad
Dear Caroline, Thank you for your feedback on our apartment. We´re pleased you enjoyed the central location and our hospitality. We are sad to know that you were disappointed by a window in one of the rooms. Your satisfaction is the most important thing to us, and we hope to have the opportunity to offer you a much more memorable stay in the near future.
Quality Department
Rent og fint home.
Respuesta del Departamento de Calidad
Dear Selvendran, We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Quality Department
El ascensor, muchísimo calor en su interior. El sofá cama es malísimo.
Respuesta del Departamento de Calidad
Estimado Miguel Ángel, Gracias por compartir su experiencia con nosotros. Pedimos sinceras disculpas por cualquier inconveniente que pueda haber encontrado durante su estancia. Sus comentarios son cruciales para que podamos mejorar nuestros servicios. Apreciamos mucho su comprensión y sus observaciones constructivas.
Departamento de Calidad.
La casa espectacular.
El horario de salida.
Respuesta del Departamento de Calidad
Estimado Juan Manuel, Nos complace enormemente escuchar que disfrutó de su estancia en nuestro apartamento. Lamentamos sinceramente los inconvenientes que experimentó. Estamos entusiasmados con la posibilidad de hospedarle nuevamente y brindarle otra experiencia notable. Nos comprometemos a superar sus expectativas en cada visita subsiguiente.
Departamento de Calidad
Respuesta del Departamento de Calidad
Dear Tom, Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Quality Department
Spotlessly clean - great welcome from Maria - very responsive- perfect location
We liked everything - but I had asked to have the fridge stocked with some basics and communication was dropped on that but otherwise perfect.
Respuesta del Departamento de Calidad
Dear Sarah, Thank you for your kind and detailed review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team. It is our pleasure to serve guests like you, and we await your return in the future.
Jose L.H. Campos
Quality Department Manager
It’s a little dated and some of the fittings are in need of repair.
Respuesta del Departamento de Calidad
Dear Antony, Thank you for choosing our apartment as your temporary home. We are grateful for your decision and sincerely apologize for any inconvenience you experienced. Your satisfaction is paramount to us, and we assure you that we are taking immediate action to rectify the situation. We hope that you will consider staying with us again, as we are committed to providing you with a flawless experience that reflects our dedication to exceptional service.
Jose L.H. Campos
Quality Department Manager
La ubicacion y la amplitud.
El acceso para entrar con un carro gemelar es un poco justo pero es posible acceder, abriendo por completo todas las puertas.
Respuesta del Departamento de Calidad
Estimada Sandra, Agradecemos sinceramente su comentario sobre su estadía en nuestro apartamento. Lamentamos mucho que haya experimentado algunos problemas durante su estancia, y le pedimos disculpas por cualquier inconveniente causado. Valoramos sus comentarios y los utilizaremos para mejorar nuestros servicios en el futuro. Esperamos tener la oportunidad de recibirlo nuevamente en el futuro para que pueda experimentar la mejor versión de nuestro alojamiento.
Jose L.H. Campos
Director de Calidad
El vecino de arriba nada más llegamos, sobre las 20.00, ya estaba amenazándonos y llamando a los propietarios del apartamento por el único hecho de estar asomados al balcón y avisando al resto de compañeros de cual era el portal.
Respuesta del Departamento de Calidad
Estimado Daniel, Agradecemos sus amables palabras y nos alegra saber que disfrutaron su estancia en nuestro apartamento. Nos disculpamos sinceramente por cualquier inconveniente que puedan haber experimentado y haremos todo lo posible para garantizar una experiencia aún mejor en el futuro.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Bridget, We want to express our sincere gratitude for your generous comment about your stay in our apartment. We are happy to know that you found our location convenient for your needs and enjoyed your time in our accommodation. We value your feedback and will use it to further improve our services and amenities. We hope you will give us another opportunity to serve you in the near future and offer you another memorable experience.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Ruth, Thank you so much for taking the time to leave such a wonderful review about your recent stay at our apartment. We´re thrilled to hear that you enjoyed the comfortable and cozy ambiance, and we hope to have the pleasure of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
Wat een top locatie in het mooie centrum van Malaga, we hebben genoten !! Het vriendelijke ontvangst in het appartement en het app contact wat we hebben gehad...heel fijn... We gaan zeker nog een keer terug.
Als we toch iets moeten aangeven... Toch het warme water wat snel op was, als je met 6 personen moet douchen. Misschien toch wat extra handdoeken als het verblijf wat langer is en toiletpapier.
Respuesta del Departamento de Calidad
Dear Peter,
We wanted to take this opportunity to thank you sincerely for selecting our apartment for your accommodation needs. Your trust and preference mean a lot to us, and we genuinely hope that your stay was up to your expectation. We are looking forward to hosting you again, and we assure you that we will spare no effort in making your next visit as enjoyable as possible.
Jose L.H. Campos
Quality Department Manager
Beautiful, spacious and modern.
Respuesta del Departamento de Calidad
Dear Fraser, Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Bárbara,
Thank you sincerely for selecting our apartment as your temporary home. We are truly grateful for your trust in us, and we hope that your stay was comfortable and enjoyable. We are excited about the possibility of hosting you again and providing you with another remarkable experience. Please know that we are committed to surpassing your expectations on every subsequent visit.
Jose L.H. Campos
Quality Department Manager
Key handover was prompt at the arranged time and took the time to show us round the property and answer any questions and gave us some recommendations for restaurants. The apartment was in a fabulous location, and exactly as pictured. Kitchen was well equipped and products left for dishwasher and washing machine which was so helpful. Bedrooms and bathrooms were comfortable and well equipped. Would not hesitate to stay again at this apartment or use Genteel Home again.
Hot water was a bit patchy at times
Respuesta del Departamento de Calidad
Dear Madeleine,
We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Matt,
We´re so grateful for your kind words about your recent stay at our apartment. We´re thrilled that you enjoyed the convenient location and the welcoming atmosphere. Thank you for choosing us for your stay, and we look forward to welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Het enige dat ik kan bedenken is dat het fijn is als je meerdere handdoeken per persoon krijgt als je zoals wij vier dagen blijft.
Respuesta del Departamento de Calidad
Dear Andrea,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review and we look forward to serving you again in the future.
Jose L.H. Campos
Quality Department Manager
Er zijn 2 kleine verbeterpuntjes: - warm water is met 3 boilers. Dat is snel op als je doucht. Wij waren met 6 volwassen en 1 kindje van 3. Na 4 echt snelle douches en een wasmachine, had je enkel nog lauw water. - met het douchen loopt het water onder de douche deur door. Gevolg is een hele natte douche. Oplossing is een trekker neerzetten, zodat je het makkelijk kan nadrogen. Verder is het wel gehorig. In Malaga maken ze de straten elke dag schoon. En dat hoor je. Je hoort de straten de geveegd en schoon gespoten worden en het riool wat leeggehaald wordt. Hier kan niets aan gedaan worden. In de master bedroom heb ik er overigens geen last van gehad. Maar ik slaap ook makkelijk. Internet (Wifi) ontvangt slecht tot niet in de master bedroom overigens. Wel in de rest van het appartement.
Respuesta del Departamento de Calidad
Dear Anna,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Fantastic apartment right in the city centre, location is perfect! Restaurants and bars outside the door. Exactly as shown in the photos, spacious, very clean and really comfortable beds. Would highly recommend and hopefully will be back!
Respuesta del Departamento de Calidad
Dear Elaine,
We would like to express our sincere gratitude for your taking the time to share your positive experience at our apartment in Malaga. Your kind words are highly appreciated and it is a pleasure to know that our property exceeded your expectations. We hope to have the honour of welcoming you back in the future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Eva,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
was quite cold
Respuesta del Departamento de Calidad
Dear Guest,
Thank you for making us your choice and for praising the benefits of the apartment. However, we are saddened that some details prevented your stay of being perfect. Do not hesitate to contact us in the future to give us the opportunity to assist you during your stay and once again, thank you for making us your preferred apartment.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Yvonne,
Thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.
Jose L.H. Campos
Quality Department Manager
Location in center of the old city, yet not too noisy. Roomy and comfortable.
No Wi-Fi in back bedroom. Back bedroom shower ran out of not water relatively quickly.
Respuesta del Departamento de Calidad
Dear Daniel,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of and we look forward to serving you again in the future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Clarissa,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
There was only enough hot water in the morning for two people to shower and as we were a party of 6, that was slightly annoying.
Respuesta del Departamento de Calidad
Dear Jan,
First of all we would like to express our sincerest gratitude for your trust and loyalty to Genteel Home for your holidays and for choosing our Larios apartment this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us.
Thank you for sharing with us the fact that the hot water water run short for your party of 6. It is through reviews like this that we can learn which aspects we can improve.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
The electricity went out in the middle of the night, it was really embarassinig, so hope this problem fixed ASAP for next visitors.
Respuesta del Departamento de Calidad
Dear Lim,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of and we look forward to serving you again in the future.
Jose L.H. Campos
Quality Department Manager
Todo
Hay un poco de ruido de la calle
Respuesta del Departamento de Calidad
Estimada Juana:
Queremos darle las gracias por compartir esta opinión sobre su reciente estancia en apartamento Larios. Su satisfacción es nuestra mayor recompensa y ver esta evaluación nos anima a seguir trabajando para ofrecer estancias de calidad. Gracias de nuevo por habernos elegido para sus vacaciones.
Jose L.H. Campos
Director de Calidad
Excellent accommodation on the 3rd floor, accessible via stairs or elevator. The harbor (and beach), the shopping street, the large cathedral, bicycle rental, taxi rank and the bustling center are within walking distance. Ideal for a long weekend where you can do a lot without much effort.
The noise from outside (including city cleaning and going out) may be somewhat disturbing at night in the front bedroom when sleeping.
Respuesta del Departamento de Calidad
Dear Ben
we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Noor,
It is our greatest joy to read how much you enjoyed your stay at our apartment. Thank you for giving us the opportunity to host you. We look forward to receiving you again soon.
Jose L.H. Campos
Quality Department Manager
Precioso apartamento con todas las comodidades y perfecta ubicación
Respuesta del Departamento de Calidad
Estimada Pilar,
Le agradecemos el tiempo dedicado para compartir con nosotros su experiencia en nuestro apartamento. Saber que hemos sido capaces de ofrecerle una buena estancia nos llena de orgullo. Esperamos tener la oportunidad de volver a recibirle muy pronto.
Jose L.H. Campos
Director de Calidad
Noises from pedestrians went on well into the early hours, but if your out late then this would not be an issue.
Respuesta del Departamento de Calidad
Dear Angela,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Julie,
Thank you for this review of your stay. We are thrilled that you found everything to make your stay a special one.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Jennifer,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.
Respuesta del Departamento de Calidad
Dear Nancy, We greatly appreciate the time you spent to review your recent experience at our apartment, at Genteel Home we always strive to exceed guests´ expectations and your comments will help our teams reaching that goal. We appreciate the time you took to bring these constructive critics to our attention; they will surely help us to improve the services we provide to our guests. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Respuesta del Departamento de Calidad
Estimada María, le agradecemos su amable opinión de nuestro apartamento y esperamos poder servirle de nuevo en el futuro.
Aija T.
Departamento de Calidad
prompt customer service and fantastic apartment. just beautiful! Perfect location too!
nothing to not like
Respuesta del Departamento de Calidad
Dear Cristina,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Maria, thank you very much for staying with us and for reviewing your stay. Moreover, we thank you for your kind words towards our staff, we are glad to hear that we contributed to your wellbeing during your stay with us.
We look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Liviya, thank you very much for your feedback. We really appreciate your constructive comments regarding your stay and look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
Very hard mattress in master bedroom with basic pillows. Sound proofing in master bedroom was very poor and next door´s lift was very noisy and unsettling at night time.
Respuesta del Departamento de Calidad
Dear Madeline, thank you for your feedback. Comments like yours make our day because they make all our efforts worthwhile. We are glad to know that the stay with us made such a positive vacation memories for you.
Next time you visit our city, we would love to have you stay with us again.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Thank you Ruben for sharing your personas impressions regarding your stay with us. It is such a pleasure for us to know that the apartment met your holiday expectations and you are willing ot come back.
We look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Gracias Carlos por el tiempo dedicado a compartir su experiencia vacacional en nuestro apartamento y agradecemos su valoración.
Esperamos tener la oportunidad de darle la bienvenida de nuevo en su próxima visita a Málaga.
Aija T.
Departamento de Calidad
Respuesta del Departamento de Calidad
Muchas gracias por su comentario elogiando su visita. Estamos encantados de saber que fuimos capaces de cumplir con sus expectativas y esperamos su próxima visita.
Aija T.
Departamento de Calidad
Decoração e localização
De locatie, hartje Malaga, echt ideaal! En de inrichting is prachtig. Daarnaast was er goede en snelle communicatie. We mochten ook al eerder inchecken, wat heel fijn was.
Soms koud water en wanneer je aan de voorkant slaapt, dan is het gehorig. Maar dit wisten we van te voren en hadden we ook al gelezen in recensies. In de andere 2 kamers was het heerlijk rustig.
Respuesta del Departamento de Calidad
Dear Lieke, thank you very much for your review. We appreciate your comments regarding your stay and highlights on the excellent location of the apartment and the easy communication with our team.
We hope to see you again in the future.
Aija T.
Quality Department
Maria our hostess was very helpful with recommendations and got us into the apartment a little earlier.
Respuesta del Departamento de Calidad
Dear Frank, thank you very much for your feedback regarding your stay and your kind words about the service you received upon your arrival. We would like to take this opportunity to point out that the imperfections mentioned in your comments have been checked carefully. The guests before your stay unfortunately forced the mechanism of the windows and it was not possible to close them completely, but now everything is fixed and is working properly. Also, the shower is changed. Thank you very much for choosing our apartment for your stay, and we hope to meet you in near future again. Aija Teilane Quality Department
Respuesta del Departamento de Calidad
Thank you for sharing your feedback on your holiday experience in our apartment.
Our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive criticism.
Thank you for choosing our apartment for your stay and we look forward to your next visit.
Aija Teilane
Quality Department
El apartamento precioso muy bien decorado ,céntrico y trato excelente
No ha y nada,q no nos gustase todo perfecto
Respuesta del Departamento de Calidad
Estimada Ainhoa, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su estancia. Nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello.
Apreciamos el tiempo que ha dedicado en compartir su opinión y esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija Teilane
Departamento de Calidad
zeer ruim en netjes, alles aanwezig
Respuesta del Departamento de Calidad
Dear Nancy, thank you very much for your kind feedback regarding your stay. We appreciate your highlights on the great location and comfort of the apartment.
We hope to see you again in the future.
Aija Teilane
Quality Department
Beautifully designed stylish large apartment.
Respuesta del Departamento de Calidad
Dear Brian, we would like to thank you for the lovely review you shared following your visit and we are delighted to read that we were able to match your holiday expectations.
We very much look forward to having the opportunity to serve you again in the future.
Aija Teilane
Quality Department
Respuesta del Departamento de Calidad
Thank you for the time you spent to share your feedback on your recent stay.
We are delighted to read that we were able to match your expectations and hope to meet you in near future again.
Aija Teilane
Quality Department
l’emplacement au top. accueil sympathique. appartement propre. grand et spacieux.
en hiver, la clim. c’est juste pour le chauffage.
bellissima, spaziosa, fornita di tutto, centrale
Respuesta del Departamento de Calidad
Thank you very much for sharing your personal experience with us. We are delighted to hear that the apartment met your expectations.
It was a pleasure to assist you during your stay in Malaga and we are looking forward to you next visit.
Aija Teilane
Quality Department
Excellent location, very spacious and comfortable. Excellent facilities, WiFi worked well, plenty of hot water, all four of us loved coming back to the appartent after our days out.
Minor issues. We would have found tea towels useful as only ate breakfast there so dish washer never used. Shower door in main bedroom leaked. A squeegee would have helped dry the floor! Provide more loo rolls! A couple of spare light bulbs as at least one side light had one missing. It was a luxury flat so little extras as mentioned above should be normal.
Respuesta del Departamento de Calidad
Firstly we would like to thank you for your positive review you shared following your stay.
We are delighted to read that the apartment met your expectations, thank you for your highlights on the excellent location and comfort of the apartment. We also really appreciate your feedback and suggestions, as they allow us to continually improve the experience we create for our guests.
We look forward to serving you again in the future.
Aija Teilane
Quality Department
Respuesta del Departamento de Calidad
Muchas gracias por compartir su experiencia.
Siempre nos resulta agradable saber que nuestros huéspedes han regresado a sus casas con grandes recuerdos de sus vacaciones y estamos muy agradecidos por el tiempo y el esfuerzo que ha dedicado en compartir su experiencia personal en nuestro apartamento.
Esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija Teilane
Departamento de Calidad
Perfecte locatie met leuke eettentjes. Schone kamers en badkamers. Erg veel ruimte in appartement.Aardig ontvangst, ging echt perfectste hostess, al via app voordat we aankwamen.
De strijkplank was versleten.
Respuesta del Departamento de Calidad
Dear Petra
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at GH Larios apartment was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Regards, Ana García, Customer Service
Respuesta del Departamento de Calidad
Estimado Fernando Siempre nos resulta agradable saber que nuestros huéspedes han regresado a sus casas con grandes recuerdos de sus vacaciones y estamos muy agradecidos por el tiempo y el esfuerzo que ha dedicado en compartir su experiencia personal en el apartamento Genteel Home Larios con nosotros. Reciba un cordial saludo Ana García, Dpto de calidad
nulla assolutamente nulla da cambiare. uno dei migliori soggiorni di tutti i miei viaggi.
Respuesta del Departamento de Calidad
Dear Michela Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Thank you so much Ana García, Custumer Service
- Olor baño interior.
Fantastic location, very warm and helpful contact and introduction to the property
Respuesta del Departamento de Calidad
Dear Susan, thank you for your feedback, we always take all customers feedback in consideration to keep improving our services. I would like to thank you for your patience those days . The city of malaga faced the worst storm in many years and this caused many problems. We tried to resolve all these promptly. The maintenance issues that you mentioned are all resolved. Regarding small towels, we provide enough towels for our customers stay depending on the number of guests. One more time I would like to thank you as we had a difficult weekend due to the big storm we had across the country. Even though we understand you may have felt frustrated we hope that you enjoyed your stay in Malaga. We look forward to seeing you again. Kind regards. Gema Martin. Responsable de calidad de genteel-Home Malaga.
Lovely spacious apartment right in the centre of Malaga.
Muy ruidoso. Se escuchan todos los ruidos de los restaurantes y de la calle. Necesita un mejor aislamiento de ventanas y puertas exteriores
Respuesta del Departamento de Calidad
Estimado Angel, gracias por su comentario. Sentimos que el ruido exterior le haya impedido disfrutar al completo de su estancia con nosotros. El apartamento cuenta con la mejor de las insonorizaciones, contando todas las ventanas con doble acristalamiento. Sin embargo, debido a que se encuentra en pleno centro de Málaga en una de sus calles más concurridas y siendo su estancia durante el Puente de Todos los Santos en el que la ciudad estaba al 100%, puede que fuera inevitable percibir algo de ruido procedente de la calle. Esperamos que a pesar de ello hayan podido disfrutar de su estancia. Saludos.
Fátima Roca - Responsable Dpto. de Calidad