Este loft con terraza privada se encuentra localizado en la planta ático de un edificio completamente reformado en el centro de Sevilla, en la Plaza San Francisco, frente al ayuntamiento de la ciudad. Al entrar, es recibido por un distribuidor con un llamativo techo de vidrio que permite la entrada de luz natural desde la terraza privada, complementado por un toldo automático para asegurar su privacidad y confort, y en la parte izquierda encontrará el baño completamente equipado.
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El explotador de este alojamiento se obliga a prestar junto con el servicio de alojamiento, los siguientes servicios:
• Servicio de restauración cuya carta puede consultar aquí
• Este establecimiento cuenta con un servicio propio de guarda y custodia de equipajes de lunes a viernes (excepto festivos), para clientes premium, con recogida por nuestro personal en el propio apartamento. Las tarifas son de 5€ por bulto. Sábados, Domingos o Festivos, pueden usar el servicio de otras empresas en locales habilitados para ello, a unos 5€ por maleta apróx.
• Limpieza periódica semanal y cambio de ropa de cama, y baño obligatoriamente en estancias superiores a 6 noches. Incluida en el precio.
*Posibilidad de limpieza periódica diaria aparte. Consultar precio.
I loved the athmospere of the room, spacious and clean. They answered all my questions in minutes, very helpful crew. The location was also very good walking distance to almost everywhere. Totally fell in love with the terrace
Respuesta del Departamento de Calidad
Dear 성준 김,
Thank you for your kind feedback. We´re delighted to hear that you enjoyed the clean and tidy accommodations as well as the excellent location, which made it convenient for sightseeing and shopping. We´re also glad you appreciated the shared rooftop terrace, perfect for relaxing with a drink and taking in the beautiful night views. We hope to have the pleasure of welcoming you back on a future visit.
Respuesta del Departamento de Calidad
Dear Iryna,
Thank you so much for sharing your experience. We’re delighted to hear that you enjoyed the apartment’s central location and found it convenient for exploring the nearby attractions, dining, and shopping. It’s wonderful to know that the private terrace offered a relaxing spot after your outings and that the cleanliness and amenities provided made your stay comfortable. We would be thrilled to welcome you back for another memorable stay.
The location of the property was spectacular! The property was just as advertised. They were very responsive when messaging. If I returned to Seville, I would definitely stay here again.
Nothing! Everything was perfect.
Respuesta del Departamento de Calidad
Dear Angela,
Thank you for your wonderful review. We are thrilled to hear that you found our location spectacular and that the property met your expectations. It’s great to know that our responsiveness contributed to your positive experience. We look forward to welcoming you back to Seville in the future for another perfect stay.
Quality Department.
The location is great and easy to access top sight seeing places
Need more hanging hook and shelves in the bathroom
Respuesta del Departamento de Calidad
Dear Ah C.,
Thank you very much for your kind review. We are delighted to hear that you enjoyed your stay and that you found the location convenient for exploring the top sights in the city. It’s wonderful to know that you would recommend us to others seeking a great value stay.
We also appreciate your feedback regarding the need for more hooks and shelves in the bathroom. Your suggestions are invaluable, and we will certainly take them into consideration to further enhance the comfort of our guests.
We look forward to welcoming you back in the future.
Quality Department
La ducha no funcionaba y la cocina era demasiado pequeña.
Respuesta del Departamento de Calidad
Estimada Clara:
Gracias por tomarse el tiempo para compartir sus comentarios. Nos alegra saber que valoró la ubicación, las vistas, la limpieza y la decoración del apartamento. Sin embargo, lamentamos cualquier inconveniente experimentado durante su estancia.
Respecto al funcionamiento de la ducha, en cuanto nos comunicó este inconveniente, nos alegramos de haber podido ofrecerle asistencia de inmediato para resolverlo lo más rápidamente posible. Nos esforzamos por proporcionar una experiencia cómoda y lamentamos cualquier molestia que esto pueda haber causado al inicio de su estancia. Por otro lado, respecto al tamaño de la cocina, entendemos que su percepción puede diferir de lo esperado. Agradecemos su feedback y lo tendremos en cuenta para mejorar la experiencia de nuestros futuros huéspedes.
Agradecemos nuevamente sus observaciones y esperamos tener la oportunidad de darle la bienvenida en el futuro.
Departamento de Calidad.
Respuesta del Departamento de Calidad
Dear Isa,
Thank you so much for your lovely feedback. We are delighted to hear that you had an amazing stay and enjoyed the apartment’s convenient location and cleanliness. It’s wonderful to know that you found everything you needed for a comfortable stay.
We appreciate your suggestion about the sunbeds for the terrace, and we will certainly take it into consideration for future improvements. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back soon.
Quality Department
A beautiful apartment and a home away from home. Has kitchen, washing machine, iron. All luxury’s when you’ve been in hotels for weeks.
Was a little difficult getting in. Was told a code would be sent to me but wasn’t and I had to ring them to request this as no-one responded to my messages via booking.com.
Respuesta del Departamento de Calidad
Dear Frances,
Thank you for your kind review and for recommending our apartment. We’re delighted that you found it to be a beautiful and comfortable home away from home, especially after spending weeks in hotels. We’re glad the amenities like the kitchen, washing machine, and iron added to your experience.
However, we sincerely apologize for the difficulty you experienced with the check-in process. Please be assured that we are reviewing our communication procedures to ensure that this does not happen again. The satisfaction of our guests is our top priority. We appreciate your understanding and look forward to welcoming you back in the future.
Quality Department.
Respuesta del Departamento de Calidad
Dear Alessia,
Thank you for your positive review. We’re thrilled to hear that you found the apartment great, clean, and well-located, and that our communication met your expectations. We’re also pleased that the apartment had everything you needed. Your feedback is much appreciated, and we look forward to the opportunity to welcome you back in the future.
Respuesta del Departamento de Calidad
Dear Alfie,
Thank you for your wonderful review. We are delighted to hear that you had an amazing stay and found our location perfect for exploring the city center. We´re glad that the well-furnished apartment and the amenities provided met your needs.
We appreciate your kind words about our responsiveness and helpfulness, and we´re pleased that you enjoyed the welcome gift. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Seville.
L´appartamento è luminoso e restaurato di recente (è tutto nuovissimo), ha una bella terrazza all´ultimo piano comune a tutti gli ospiti. La posizione è centralissima, a due passi dalla cattedrale. Temperatura all´interno perfetta, nonostante l´alta temperatura esterna, non abbiamo nemmeno acceso l´aria condizionata. Il letto è molto comodo
Il rumore per strada di notte, soprattutto il sabato sera, nonostante gli infissi nuovi. Ci sono un paio di bar proprio sotto, con i tavolini fuori, dove le persone si sono fermate almeno fino alle 2.
Respuesta del Departamento de Calidad
Dear Elisa,
Thank you for sharing your feedback about your recent stay in our comfortable and modern apartment. We are delighted that you enjoyed the brightness and recent renovation of the apartment, along with its brand new amenities. The roof terrace is indeed a wonderful spot for all our guests to enjoy.
We are pleased that the central location near the cathedral allowed you to experience the heart of the city. It´s great to hear that despite the high temperatures outside, the apartment maintained a perfect temperature without needing to use the air conditioning. We take pride in providing a comfortable bed to ensure a restful stay.
We apologize for the noise from the street, particularly noticeable on Saturday nights. We would like to emphasize that noise may be more noticeable depending on the time of year or local festivities in the area. Nevertheless, we will review our soundproofing system to implement necessary improvements.
Thank you once again for your valuable feedback. We hope to welcome you back for another enjoyable stay in the future.
Quality Department.
Respuesta del Departamento de Calidad
Dear Francois,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear Kerry,
Thank you so much for your kind words. We´re delighted to hear that you enjoyed the stylish apartment and its excellent location for exploring historic Seville on foot. We´re glad you appreciated the lovely terrace and found the apartment very clean and perfect. It´s wonderful to hear that you experienced the religious feast day procession and enjoyed the music and ceremony. We aim to provide a memorable stay for our guests, and we´re thrilled that you had such a positive experience. We hope to welcome you back to Seville in the future.
Respuesta del Departamento de Calidad
Dear Mikhael,
Thank you very much for your review. We are delighted to hear that you had a very pleasant stay in our apartment. We hope to have the pleasure of welcoming you again on your next visit.
Respuesta del Departamento de Calidad
Dear Yoann,
Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
Respuesta del Departamento de Calidad
Dear Marie,
Thank you for your feedback. We are pleased to hear that you found Silvia´s apartment very well located and very clean. However, we do not understand the confusion regarding the terrace, as we indicated during your stay that the terrace is private for the guest´s use. We regret any misunderstanding in this regard.
We also regret the incident mentioned with the cleaning lady. We will review what happened in order to improve any performance of the cleaning department and avoid any unpleasant situation. Thank you again for your comments, and we hope to have the opportunity to welcome you back in the future.
location very good central to most things.
Respuesta del Departamento de Calidad
Dear Kim,
We´re glad to know that our location met your expectations. Our team strives to offer a prime spot that enhances our guests´ experiences. Thank you for recognizing this aspect of your stay. We look forward to hosting you again in the future.
Kind regards,
Quality Department