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  3. San Francisco I

Suite
San Francisco I

Sevilla · Santa Cruz

9,4 (45 valoraciones)


1-2
Personas

1
Dormitorio

1
Baño

51 m2
Superficie

Sobre el alojamiento

Encantador estudio, ubicado en la emblemática Plaza San Francisco, frente al ayuntamiento de Sevilla, en el corazón vibrante de la ciudad, ofreciendo una experiencia única y cómoda para los visitantes.

Al entrar, serás recibido por un elegante pasillo con un tocador a la izquierda, dando paso a un baño completo, adaptado para personas con movilidad reducida.

A continuación, se abre a una cocina moderna y totalmente equipada con todos los utensilios necesarios para su uso. Esta área se integra con el salón principal, diseñado para el descanso y el entretenimiento con una cama de matrimonio y un sofá cama con una Smart TV.

Destacan los dos balcones, que ofrecen vistas espectaculares de la Plaza San Francisco y al ayuntamiento de la ciudad. Situado en una zona privilegiada, el estudio está rodeado de una variada selección de comercios y bares, invitándote a sumergirte en la rica gastronomía y poder visitar los principales monumentos de Sevilla.

Aire acondicionado Centralizado
Calefacción Centralizado
Servicios Jabón, gel, champú, sábanas y toallas
Mascotas No permitidas
Cuna Disponible
Planta 1ª Planta
Ascensor Disponible
Fibra óptica Gratis
Balcón Con vistas al exterior
Televisión Smart TV
Cafetera Cápsulas
Ver todos los equipamientos

Servicios

> Check-in en persona.
> Att. al cliente.
> Disponible cuna y trona bajo petición.
> Servicio de lavanderia bajo petición.

Normas de la casa

> Check-in: de 15:00h a 21:00h.
> Check-out: antes de las 11:00h.
> No está permitido celebrar fiestas o eventos.
> No está permitido fumar en la propiedad ni zonas comunes
> Reducir el ruido de 23:00h a 9:00h
> Este alojamiento no permite mascotas.

Información Adicional


> A/SE/00445


>
La reserva de cada alojamiento de Genteel Home conlleva el ofrecimiento de experiencias o actividades extras para mejorar su estancia, las cuales son gestionadas por proveedores externos, que las pondrán en su conocimiento a través de e-mail o WhatsApp, pudiendo usted contratarlas o rechazarlas. Para más información sobre la gestión de experiencias y actividades extras de los alojamientos, visite nuestra Política de Privacidad en nuestra web oficial

>
Disponemos de Hojas Oficiales de Quejas y Reclamaciones en papel y formato digital a disposición de los usuarios.
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El explotador de este alojamiento se obliga a prestar junto con el servicio de alojamiento, los siguientes servicios:



• Servicio de restauración cuya carta puede consultar aquí


• Este establecimiento cuenta con un servicio propio de guarda y custodia de equipajes de lunes a viernes (excepto festivos), para clientes premium, con recogida por nuestro personal en el propio apartamento. Las tarifas son de 5€ por bulto. Sábados, Domingos o Festivos, pueden usar el servicio de otras empresas en locales habilitados para ello, a unos 5€ por maleta apróx.


• Limpieza periódica semanal y cambio de ropa de cama, y baño obligatoriamente en estancias superiores a 6 noches. Incluida en el precio.


*Posibilidad de limpieza periódica diaria aparte. Consultar precio.


Valoración de la propiedad

9,4 (45 Valoraciones)

Ubicación
9,8
Calidad
9,4
Limpieza
9,9
Personal
9,5
Instalaciones
9,6
Recomendación
9,8

Nos interesa tu opinión


Opiniones de nuestros clientes

jacqueline scheffers9
MAR 2025
Prachtige appartement op een top locatie
Alles was top

Philip Birchall9
FEB 2025
We stayed for 5 nights and had a fantastic few days away , Couldn´t beat location.
Excellent location , everything on hand in the apartment, good communication with the owners.

Julia Sepulcre Martínez9
ENE 2025
Nur die Dusche lief leider total aus.
Respuesta del Departamento de Calidad

Dear Julia,

Thank you for sharing your feedback and for the excellent rating. We hope that overall your experience was positive. However, we are sorry for the inconvenience you experienced with the shower. Please accept our apologies and rest assured that we will quickly resolve this to prevent it from happening again.

We hope this did not overshadow your overall experience, and we look forward to welcoming you again in the future.

Quality Department

Nicolas Vaudelet10
ENE 2025
La ubicación, la decoración...

Sein Oh10
DIC 2024
Best room ever.
So satisfied.
Great place to go anywhere in Sevilla,
and also has a nearby Tapas in 0th floor open until 2am. View is perfect in Christmas season.
Could be noisy, but it’s countable when you watch the view.
Hope ever Korean can see this review cuz lots of Koreans didn’t know and the information that Geenteel share is not in Korean website and that informations are so important for the trip.
Respuesta del Departamento de Calidad

Dear Sein,

Thank you so much for sharing your wonderful feedback with us. We are delighted to hear that you had such a satisfying experience and that you enjoyed the location, the stunning views, and the nearby tapas spot. It´s great to know that our apartment provided you with everything you needed to explore Seville.

We appreciate your comments regarding the noise. As the apartment is centrally located, the noise can sometimes be more noticeable depending on the time of year or local festivities, such as Christmas, which brings more visitors to the city center. However, we hope this did not detract from your stay, and we trust that the soundproofing system fulfilled its function to ensure your comfort.

We also appreciate your suggestion about sharing this information with Korean guests and will certainly take it into consideration as we continue to improve our communication.

We hope to welcome you again in the future, and we’re so pleased that you had a memorable stay.

Quality Department

Chai Kein-Kew9
DIC 2024
Convenient location. Clean. Comfortable.
The hot water in the shower became cold after about 10 minutes.
Respuesta del Departamento de Calidad

Dear Chai,

Thank you for sharing your feedback. We are glad to hear that you found the location convenient, and that you were satisfied with the cleanliness and comfort of the apartment.

We sincerely apologize for the issue with the hot water in the shower. Please rest assured that we take such matters seriously, and we will promptly check and address the water heating system to ensure that this does not happen again in the future.

We appreciate your comments and hope to have the opportunity to welcome you back soon.

Quality Department

Francisco Arias9
DIC 2024
Muy agradable!
Todo: - Decoración - Comodidad - Ubicación - Instalaciones
Tener que comprar papel higiénico
Respuesta del Departamento de Calidad

Estimado Francisco:

Muchas gracias por compartir su opinión sobre su estancia. Nos alegra saber que la decoración, comodidad, ubicación e instalaciones hayan sido de su agrado, ya que nos esforzamos por ofrecer espacios acogedores y bien equipados para nuestros huéspedes.

Sin embargo, lamentamos que la cantidad de papel higiénico no fuera suficiente para usted. En todos nuestros apartamentos, proporcionamos papel higiénico de cortesía al inicio de la estancia, como es habitual en alojamientos turísticos. No obstante, tomamos nota de su comentario para revisar y mejorar este aspecto en caso de ser necesario.

Esperamos tener el placer de recibirle nuevamente en el futuro.

Departamento de Calidad.

Rechie Cruz9
NOV 2024
Lovely place in a perfect location. Host is very hospitable.
Foremost is the ambiance of the place. I love its location, right in front of the plaza. the room has a modern design and the bed is very comfortable.
None.

karen farrance10
NOV 2024
Fabuloso, limpio y con una vista estupenda.
Fantástico apartamento con excelentes vistas a la plaza. El apartamento estaba limpio, cómodo y tenía todo lo que necesitábamos. Estaba muy bien situado para ir andando a muchos de los lugares de interés, bares y restaurantes. La comunicación WhatsApp con los propietarios funcionó bien. Recomiendo encarecidamente este apartamento en Sevilla.
Nada

Francisco Jaramillo Olivares8
NOV 2024
Excelente ubicación y limpio.
Ubicación, limpieza, comunicación, inmobiliario.
Ruido es bastante intenso dado a bar y mesas literalmente afuera, olor en el hall del apartamento desagradable pero que no penetra al interior. Ducha se sale muy fácilmente el agua. Un poco menos de cojines.
Respuesta del Departamento de Calidad

Estimado Francisco,

Gracias por tomarse el tiempo para compartir su comentario. Nos alegra saber que la ubicación, la limpieza y nuestra comunicación fueron de su agrado.

En cuanto al ruido, nos gustaría resaltar que, debido a nuestra excelente ubicación en el centro de Sevilla, es posible que en algunos momentos, especialmente en épocas de festividades locales, se perciba más actividad y por ende algún ruido puntual en la zona. No obstante, el apartamento está equipado con un sistema de insonorización diseñado para minimizar el ruido exterior. Aun así, revisaremos este sistema para asegurarnos de que cumple con su función de ofrecer la máxima tranquilidad posible a nuestros huéspedes. Por otro lado, lamentamos los inconvenientes causados por el olor en el hall y tomaremos en cuenta sus sugerencias sobre la ducha para seguir mejorando.

Apreciamos mucho sus observaciones, que nos ayudan a continuar ofreciendo un servicio de calidad y esperamos tener el placer de recibirle nuevamente.

Departamento de Calidad.

Kamila Wąsowska10
NOV 2024
No ha dejado ningún comentario.

Viki Szasz-Gyozo10
OCT 2024
No ha dejado ningún comentario.

Joanne VandenBrink9
OCT 2024
Just a 100% exceptional experience from the moment I booked.
EVERYTHING!! Stunning decor. Excellent location. Amazing staff ! Sexy lil spot in an exceptional location!
The church bells every 1/3 hour all through the night.
Respuesta del Departamento de Calidad

Dear Joanne,

Thank you very much for your wonderful feedback. We are delighted that you enjoyed the décor, the exceptional location, and our dedicated team. On the other hand, being situated next to one of Seville’s most iconic churches, we understand that the church bells, which ring regularly, may be noticeable during the night. For many, they add a touch of charm to the experience, but we do apologize if they affected your rest. We hope this didn’t take away from your overall enjoyment and would be thrilled to welcome you back for another memorable stay in Seville

Quality Department.

Judy Haddrick9
OCT 2024
Lovely place to stay in the heart of Sevilla
Great location, nicely furnished with small kitchen and comfortable bed. The washing machine was great too! Contact was via WhatsApp which worked well.
The codes to get in to the building and apartment are too long to remember which was a bit of a nuisance
Respuesta del Departamento de Calidad

Dear Judy,

Thank you very much for your kind review. We are thrilled to hear that you enjoyed the great location, the furnishings, and the comfort of the bed, as well as the convenience of the washing machine. We´re also glad that communicating via WhatsApp worked well for you.

We appreciate your feedback about the building and apartment access codes. We will certainly consider ways to simplify this process in the future.

Thank you again for your valuable input, and we hope to welcome you back to Seville soon.

Quality Department.

Wendy Gibney10
SEP 2024
It was fabulous!
We loved everything about it . Clean , comfortable and in a fabulous location .
Nothing
Respuesta del Departamento de Calidad

Dear Wendy,

Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed everything about your stay, from the cleanliness and comfort to the fabulous location. We look forward to welcoming you back in the future.

Quality Department.

Mark Michelon10
SEP 2024
Bueno
Spacious, modern but beautifully decorated, quiet but right in the middle of everything. It had everything we needed. Highly recommend
Respuesta del Departamento de Calidad

Dear Mark,

Thank you for your kind feedback. We are delighted to hear that you found the apartment spacious, modern, and beautifully decorated, as well as conveniently located in the heart of everything. It’s wonderful to know that it met all your needs. We truly appreciate your high recommendation and hope to welcome you back in the future.

Quality Depertment.

Rachida Ghoulam10
SEP 2024
No ha dejado ningún comentario.

Chihyuan Sheu9
SEP 2024
位置很好,房間很舒適
浴室乾濕分離沒有做的很好
Respuesta del Departamento de Calidad

Dear Chihyuan,

Thank you for your feedback. We´re glad to hear that you were pleased with the location and the comfort of your room. We apologize for the issue with the bathroom´s wet and dry separation, and we will address this with our team to improve it. Your input is valuable to us, and we look forward to the opportunity to provide you with an even better experience in the future.

Quality Department.

Jennifer Mille9
AGO 2024
No ha dejado ningún comentario.

Maria ANgeles10
AGO 2024
La ubicacion y las instalaciones Muy limpio y con mucho gusto
Respuesta del Departamento de Calidad

Estimada María Ángeles,

Agradecemos sinceramente sus alabanzas y nos alegra que haya tenido una experiencia satisfactoria en nuestro apartamento. Su reconocimiento es de gran importancia para nosotros.

Departamento de Calidad.

Behzad Ghorishi10
AGO 2024
Absolutely beautiful apartment in the heart of Sevilla.
Beautiful apartment in the heart of Sevilla. Stunningly designed and well furnished.
Can get a little loud in the evenings as it is located in a main city plaza.
Respuesta del Departamento de Calidad

Dear Behzad,

Thank you for taking the time to share your experience. We are delighted to hear that you found the apartment beautiful, well-designed, and comfortably furnished, and that you enjoyed its central location in the heart of Seville.

Regarding the noise in the evenings, we recognize that the perception of noise can vary, particularly during certain times of the year or during local festivities. We appreciate your understanding, and we will certainly take your comments into account as we consider further improvements to the soundproofing of our apartments, if necessary.

Your feedback is important to us, and we hope to have the pleasure of welcoming you back for another stay in the future.

Quality Department

HYUNJU LEE10
AGO 2024
1. 위치가 매우매우 좋습니다. 시내 중심가에 위치하고 숙소 바로 앞에는 광장 뷰라서 밤 늦게까지 사람들도 많이 다니고 치안도 좋아요. 야경 보고 집으로 돌아올 때 비교적 안전합니다. 대성당, 스페인 광장, 알까싸르, 메트로폴 파라솔 등등 모두 도보로 10~20분 거리 내외에 있어서 중간중간 집에 들려서 쉬기도 좋아요. 여름 오후 3~4시 사이는 매우 덥거든요. 2. 숙소가 매우매우 좋습니다. 숙소 내부 보고 그냥 여행 안다니고 여기서 쉬고 싶었어요. 3. 세탁기도 매우 잘 되어서 기나긴 여행 중 생긴 빨랫감들을 잘 털어냈습니다.
Respuesta del Departamento de Calidad

Dear Hyunju,

Thank you for your wonderful review. We are thrilled to hear that you enjoyed our excellent location in the heart of the city, with easy access to many key attractions and a lively, secure atmosphere. We’re also delighted that the comfort and quality of the apartment made you feel at home and provided a perfect place to relax during your stay. It’s great to know that the washing machine was helpful during your travels as well. We truly appreciate your kind words and hope to welcome you back on your next visit.

Quality Department.

Ilianna Salavgia10
JUL 2024
Ένα εξαιρετικό διαμέρισμα, όπως ακριβώς εμφανίζεται στις φωτογραφίες. Υπέροχη τοποθεσία, διακόσμηση που σε κάνει να αισθάνεσαι οικεία και ξεκούραστα και θέα που απογειώνει το διαμέρισμα. Οι οικοδεσπότες ήταν απόλυτα βοηθητικοί και πρόθυμοι για οτιδήποτε προέκυψε. Ακόμα όταν κατά την αποχώρηση μας όταν ξεχάσαμε κάποια προσωπικά αντικείμενα είχαν την καλύτερη πρόθεση να συνεργαστούν μαζί μας ώστε να τα αποστείλουν πίσω στον τόπο διαμονής μας. Δεν θα μπορούσαμε να μείνουμε κάπου καλύτερα !
Respuesta del Departamento de Calidad

Dear Ilianna,

Thank you very much for your kind review. We are thrilled to hear that you enjoyed your stay and that the apartment met your expectations as shown in the photos. We are pleased that you appreciated the wonderful location, the comfortable and cozy decoration, and the breathtaking views. It’s great to know that our team was helpful and accommodating, especially in assisting you with the return of your personal items. We always strive to provide the best possible experience for our guests, and it’s wonderful to hear that we achieved that during your stay. We look forward to welcoming you back in the future.

Noa Gerritsen10
JUL 2024
Was top, alleen stroomde de douche een beetje over, maar dat was met handdoeken goed op te lossen
Respuesta del Departamento de Calidad

Dear Noa,

Thank you for your feedback. We’re glad to hear that you enjoyed your stay. However, we apologize for the issue with the shower. Your comments are valuable to us, and we will address this matter to ensure a smoother experience for future guests. We look forward to the opportunity to welcome you back.

Naomi Van Der Zwet10
JUN 2024
Mooi ingerichte en brandschone apartment. Fantastische locatie, leuk uitzicht. Alles wat je nodig hebt is aanwezig. Self check-in was heel fijn en werkte goed, verhuurder reageerde snel op berichten. We hebben ons er thuis gevoeld. Neem wel oordoppen mee, de kamer ligt aan een levendig plein en dat brengt geluiden met zich mee, maar dat hoort nu eenmaal bij een stad!
Respuesta del Departamento de Calidad

Dear Naomi,

Thank you for your lovely review. We´re delighted to hear that you found our apartment beautifully decorated and spotlessly clean. It´s great to know that you enjoyed the fantastic location and the nice view, and that everything you needed was provided. We´re glad the check-in process was convenient and that our responses were prompt. Your comfort and feeling at home are important to us.

On the other hand, we understand that you may have noticed some occasional noise from outside. Please accept our apologies for any inconvenience this may have caused. Noise levels can vary depending on the time of year or local festivities in the area. We will check the soundproofing system in case any improvements are needed.


Thank you once again for your feedback, and we eagerly anticipate welcoming you again in the future.

Rogér Wetzel10
JUN 2024
Kon me geen beter verblijf en team wensen voor mijn trip naar Sevilla. Erg te vreden hiermee!
Respuesta del Departamento de Calidad

Dear Rogér,

Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.

Peter Andrikidis10
JUN 2024
One of our best apartment stays, central location with great views from the balcony and close to all attractions in Seville.
Respuesta del Departamento de Calidad

Dear Peter,

Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.

Philippe Gaune8
JUN 2024
Très bien situé au coeur du centre ville. Appartement fonctionnel malgré un petit souci de douche apparement récurrent. A recommander pour une immersion totale Merci pour les petits chocolats
Respuesta del Departamento de Calidad

Dear Philippe,

Thank you for taking the time to share your feedback with us. We´re pleased to hear that you enjoyed our apartment´s excellent location in the heart of the city center. Your recommendation for experiencing a total immersion is greatly appreciated.

We apologize for any inconvenience caused by issue with the shower. Rest assured, we will address this promptly to ensure it does not affect future guests´ experiences.

We´re delighted that you appreciated the small touches like the chocolates. It was our pleasure to provide them as a gesture of hospitality.

Thank you once again for your recommendation and for choosing to stay with us. We hope to welcome you back for another enjoyable visit.

Maria Jose Arrechea6
JUN 2024
El problema es el ruido que se escucha en el departamento desde afuera, hasta la madrugada.
Respuesta del Departamento de Calidad

Estimada Maria:

Agradecemos sinceramente su comentario sobre su reciente estancia en nuestro departamento. Lamentamos profundamente cualquier inconveniente causado por el ruido externo que perturbó su descanso durante la madrugada.

Entendemos la importancia de proporcionar un ambiente tranquilo y apacible para nuestros huéspedes. Es posible que el nivel de ruido varíe según la época del año o las festividades locales que puedan tener lugar en la zona. No obstante, su retroalimentación es invaluable y tomaremos medidas para revisar nuestro sistema de insonorización y realizar las mejoras necesarias.

Valoramos sinceramente su paciencia y comprensión en este asunto. Esperamos tener la oportunidad de recibirle nuevamente y ofrecerle una experiencia más placentera en el futuro.

Magdalena Sosnowa10
MAY 2024
Great and very stylish place in perfect location. Highly recommended!
Respuesta del Departamento de Calidad

Dear Magdalena,

Thank you for your kind words. We´re delighted to hear that you enjoyed our stylish place and its perfect location. Your recommendation means a lot to us. We look forward to hosting you again in the future.

Louis Ozinga8
MAY 2024
Mooi ingericht en top locatie
Respuesta del Departamento de Calidad

Dear Louis,

Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.

Paula Vickery10
MAY 2024
Wonderful apartment in a fantastic central location.
Respuesta del Departamento de Calidad

Dear Paula,

Thank you for your feedback. We´re glad to hear you enjoyed the apartment and its central location. If you ever find yourself in the area again, we´d love to host you once more.

Andrew Meyers10
MAY 2024
Great place with a great location! Such a nice place.
Respuesta del Departamento de Calidad

Dear Andrew,

We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.

Harjot Rai10
ABR 2024
The apartment was great, good location, great interior with all the amenities. Host was extremely helpful, would stay here again and recommend to others.
Respuesta del Departamento de Calidad

Dear Harjot,

Thank you for your kind feedback. We´re delighted to hear that you enjoyed your stay at the apartment and found the location convenient. It´s wonderful to know that you appreciated the interior design and amenities, and that our host provided helpful assistance throughout your stay. We truly appreciate your recommendation and would be honored to welcome you back in the future.

Fatima Zahra Darif10
ABR 2024
We really liked the place, it’s very clean and looks exactly like the pictures. It’s in the center and everything is within walking distance. We appreciated the location and the beautiful city of Seville.
Respuesta del Departamento de Calidad

Dear Fatima,

Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.

Gabriela Garcia10
ABR 2024
Está muy bien ubicado, la habitación está muy agradable, por lo mismo de su ubicación hay mucho ruido pero unos buenos tapones y listo porque el lugar vale la pena!
Respuesta del Departamento de Calidad

Estimada Gabriela,

Agradecemos sinceramente sus comentarios sobre su reciente estancia en nuestro establecimiento. Nos complace saber que disfrutó de la ubicación conveniente y de la comodidad de la habitación. Entendemos que el ruido puede ser un inconveniente ocasional, especialmente debido a eventos o festividades celebrados en la zona. Sin embargo, tomamos en serio sus comentarios sobre el ruido y revisaremos nuestro sistema de insonorización para identificar áreas de mejora y garantizar una estancia más tranquila para nuestros huéspedes en el futuro. Agradecemos nuevamente por su feedback y esperamos tener el placer de darle la bienvenida nuevamente en el futuro.

Matt Kirk10
ABR 2024
This space is amazing! Lots of space and well thought out. So modern and relaxing. Great job!
Respuesta del Departamento de Calidad

Dear Matt,

Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.

Melinda Manoim8
ABR 2024
Great location overlooking Plaza San Francisco. All the major sights in Sevilla in walking distance. The apartment is beautiful: Newly renovated and elegant interiors. We enjoyed our stay!
Respuesta del Departamento de Calidad

Dear Melinda,

Thank you for your lovely review. We´re thrilled to hear that you enjoyed the great location of our apartment overlooking Plaza San Francisco and that you found it convenient for exploring all the major sights of Sevilla within walking distance. We´re delighted that you found the apartment beautiful with its newly renovated and elegant interiors. Your satisfaction is our top priority, and we´re glad to know that you enjoyed your stay with us. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

Lili Boisrond10
MAR 2024
Le logement proposé par Silvia est littéralement incomparable, petit balcon donnant une vue imprenable sur la Plaza de San Francisco, et un appartement vraiment très confortable. Nous avons pu profiter du séjour tout en étant au centre de la ville, c’était parfait!
Respuesta del Departamento de Calidad

Dear Lili,

Thank you for your wonderful review. We´re thrilled to hear that you found Silvia´s accommodation truly incomparable, with its small balcony offering breathtaking views of Plaza de San Francisco, and a truly comfortable apartment. We´re delighted that you were able to enjoy your stay while being in the heart of the city. Your satisfaction means a lot to us, and we´re glad to have contributed to making your experience perfect. Should you find yourself in the area again, we would be honored to welcome you back for another memorable stay.

Zhengyuan Dai10
MAR 2024
Perfect place to stay! Great location and nice facilities. And staff are super responsive and helpful. Definitely recommend!
Respuesta del Departamento de Calidad

Dear Zhengyuan,

We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.

Regina Quist8
FEB 2024
We hebben het erg naar ons zin gehad in het appartement, het kwam helemaal overeen met de foto´s. De ligging is perfect, alles is op loopafstand. Het is gelegen aan een plein wat wel kan zorgen voor wat overlast, dat was bij ons het geval want er was een soort verbouwing. Tevens konden we pas anderhalf uur later inchecken dan aangegeven stond, dat was jammer. Verder een hele fijne plek en appartement.
Respuesta del Departamento de Calidad

Dear Regina,

Thank you for taking the time to share your feedback regarding your recent stay at our apartment. We are delighted to hear that you had a great time and that the apartment matched your expectations based on the photos. We appreciate your compliments on the location and the overall beauty of the place.

We apologize for any inconvenience caused by the renovation work in the plaza during your stay. Please note that such disruptions are usually rare and were specific to the preparations for the Easter festivities. Additionally, we regret the delay in the check-in process, which is not our standard practice. While we strive to ensure a smooth check-in experience, unexpected circumstances can occasionally arise, leading to delays in key handovers. We will work to avoid similar situations in the future. Your understanding and patience are greatly appreciated, and we are glad that these issues did not overshadow your enjoyment of the apartment.

Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

Carlos Jaramillo10
FEB 2024
Ware sehr zufrieden :)
Respuesta del Departamento de Calidad

Dear Carlos,

We´re delighted to hear that you are very satisfied. Your satisfaction is our greatest reward, and we appreciate that you had a positive experience. If there´s anything else we can assist you with or if you plan to return in the future, please feel free to contact us. We would be happy to welcome you again.

Quality Department

Dan Chisholm10
FEB 2024
Great location for getting around Seville! Silvia’s apartment was perfect. Newly decorated, clean, simple and stylish will lovely view over Plaza de San Francisco and the town hall. We stayed in the first floor apartment, so may get a little noise from the bar/restaurants below - so a good excuse to stay out late and enjoy Seville!
Respuesta del Departamento de Calidad

Dear Dan,

Thank you for your fantastic review. We´re thrilled to hear that you enjoyed the excellent location of our apartment for exploring Sevilla. We´re delighted that Silvia´s apartment was perfect for you, with its recent decoration, cleanliness, and style. While we understand there may be occasional noise, we´re glad that the vibrant atmosphere of the city center encouraged you to enjoy Sevilla even more. We hope you enjoyed your stay, and we´ll gladly welcome you back anytime.

Krista Santa-Aho8
FEB 2024
Asunto kaunis kuten kuvissa ja hyvällä paikalla. Helppo löytää. Puhdas. Ihana pieni parveke katsella ja kuunnella aukion menoa. Hyvä lämmitys. Hyvä suihku. Äänieritys huono mutta yöt olivat hiljaisia. Kirkonkello vieressä. Sänky oli kova kuin kivi. Hyvät tyynyt ja jaettava peitto kahdelle. Self check in ei tässä onnistunut mutta vastaanottava henkilö on todella mukava ja selitti kaiken tarvittavan hyvin. Myös vinkkejä kaupunkiin pystyi saamaan viestitse.
Respuesta del Departamento de Calidad

Dear Krista,

Thank you for taking the time to share your feedback with us. We´re delighted to hear that you found our apartment beautiful and well-located, and that it matched the photos accurately. We´re glad that you found it easy to find, that it was clean upon arrival and the host was helpful and provided you with all the necessary information . We appreciate your comments regarding soundproofing, and we will certainly review this aspect to implement any necessary improvements. However, we´re pleased that despite this, the area was quiet, ensuring a restful stay. Regarding the beds comfort, although we understand that the concept of comfort can vary from person to person, we regret that in your case it was not to your liking. We hope to have the pleasure of welcoming you back in the future for an even more enjoyable experience.

Tami Shachnaey10
ENE 2024
Communication was great right from the beginning. The place was clean, well maintained .You get extra sheets and towels , bottle of water in the fridge and everything you need in the kitchen including Espresso machine. I received great recommendations for Seville and as she didn´t hear from me after two days, she checked if everything was OK and if I need anything else. I loved the flat and the facilities which include a smart TV. Wi FI is working great. Right in the heart of Seville. Did i Mention great service ? :)
Respuesta del Departamento de Calidad

Dear Tami,
We genuinely appreciate your positive and detailed review, especially your praise for our committed staff. It´s truly heartening to realize that our team´s dedication and service were significant highlights of your stay. Your uplifting feedback serves as a strong motivation for us to keep up the good work, always aiming to create a memorable experience for our guests. We look forward to the pleasure of hosting you again on your next visit.
Kind regards,
Quality Department

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