Descubre nuestro exclusivo loft en el corazón de Sevilla, diseñado para ofrecer una experiencia de lujo y confort. Este encantador espacio cuenta con una habitación, un baño completo y un espléndido jacuzzi, ideal para relajarte después de explorar la ciudad.
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El explotador de este alojamiento se obliga a prestar junto con el servicio de alojamiento, los siguientes servicios:
• Servicio de restauración cuya carta puede consultar aquí
• Este establecimiento cuenta con un servicio propio de guarda y custodia de equipajes de lunes a viernes (excepto festivos), para clientes premium, con recogida por nuestro personal en el propio apartamento. Las tarifas son de 5€ por bulto. Sábados, Domingos o Festivos, pueden usar el servicio de otras empresas en locales habilitados para ello, a unos 5€ por maleta apróx.
• Limpieza periódica semanal y cambio de ropa de cama, y baño obligatoriamente en estancias superiores a 6 noches. Incluida en el precio.
*Posibilidad de limpieza periódica diaria aparte. Consultar precio.
Respuesta del Departamento de Calidad
Dear Αλεξία,
Thank you so much for your wonderful feedback. We are thrilled to hear that you had such a positive experience and that you found the apartment spacious and comfortable. It´s great to know that the bed and pillows contributed to your satisfaction, and we truly appreciate your kind recommendation.
Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back in the future.
Respuesta del Departamento de Calidad
Dear 자라,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear Lisa,
Thank you for your kind review. We are thrilled to hear that you enjoyed our central location and found it convenient to explore the city’s highlights. We hope to welcome you back soon for another delightful stay.
Respuesta del Departamento de Calidad
Estimada Ana:
Muchas gracias por su comentario. Nos alegra saber que disfrutaron de su estancia y que el apartamento cumplió con sus expectativas, desde el spa-jacuzzi hasta la decoración y la comodidad. También nos complace que la ubicación cercana al centro de Sevilla haya sido conveniente para ustedes. Lamentamos la incidencia que surgió, pero nos alegra saber que nuestro técnico pudo resolverla rápidamente. Nos alegra que la experiencia haya merecido la pena y esperamos tener el placer de recibirles nuevamente en el futuro.
Respuesta del Departamento de Calidad
Dear Jean Pascal,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear Eva,
Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay and that the jacuzzi was the highlight of your experience. It would be a pleasure to welcome you again in the future.
Respuesta del Departamento de Calidad
Dear Emmanuelle,
Thank you for your kind review. We´re glad to hear you enjoyed the apartment and its features, especially the jacuzzi. We apologize for the lack of instructions regarding its use, and we will make sure to address this for future guests. We also appreciate your suggestion about providing more coffee, and we’ll certainly take it into consideration. It´s great to know that you found the apartment´s surroundings peaceful as well. We hope to welcome you back soon.
Respuesta del Departamento de Calidad
Dear Giselle,
Thank you for taking the time to share your feedback regarding your recent stay. We are pleased to hear that you found the apartment beautiful and appreciated its prime location for exploring the area.
We sincerely apologize for the inconveniences you encountered during your stay. We appreciate you bringing the issue with the jacuzzi to our attention, as it allowed us to take measures and resolve it promptly once we were informed. However, we regret that we were not informed about the problems with the TV remote and the AC fan remote during your stay, as we would have made every effort to address these matters promptly to enhance your experience. We will ensure that our team conducts thorough checks of these items for future guests.
Regarding the temperature in the loft area, we understand your concerns and are committed to exploring options to improve airflow, ensuring a more comfortable environment for our guests.
Your feedback is invaluable as we continuously strive to provide the highest level of service and comfort. We hope to have the opportunity to welcome you back in the future and to provide you with an even more enjoyable experience.
Respuesta del Departamento de Calidad
Dear Lauren,
Thank you for your kind feedback. We are delighted to hear that the apartment was perfect for your stay and that you found it clean and spacious. It is wonderful to know that you appreciated the central location, which provides easy access to various attractions, as well as the convenience of nearby transportation options. We hope to welcome you back for another enjoyable stay in the future.
Respuesta del Departamento de Calidad
Dear Mathias,
Thank you so much for your kind review. We are delighted to hear that you found the apartment to be clean and luxurious, and that you enjoyed the jacuzzi. Your positive feedback is greatly appreciated. We look forward to welcoming you back in the future.
Respuesta del Departamento de Calidad
Dear Sujeet,
Thank you for taking the time to share your detailed feedback. We are pleased to hear that you enjoyed the great location, the luxurious interiors, and the modern amenities of the apartment.
However, We sincerely apologize for the issues you encountered with the jacuzzi and the TV remote. We acknowledge that the initial lack of clear instructions for the jacuzzi may have caused confusion. Nevertheless, we are glad that once you brought these matters to our attention, we were able to assist you and provide the necessary information to ensure proper usage of the jacuzzi, as well as resolve the issue with the TV remote. Your feedback is valuable in helping us enhance our services.
On the other hand, we regret that the response times to your requests were not to your satisfaction. We strive to address all our guests´ inquiries promptly, as demonstrated with the instructions for the jacuzzi and the television remote. However, we understand that, in your case, it may not have seemed efficient enough. We appreciate your feedback and will take note of your comments to improve our services. Regarding the temperature in the loft and the absence of a washing machine, we We have taken note of your suggestions and will consider them for future enhancements to our accommodations.
Thank you once again for your constructive comments. We hope to welcome you back in the future and provide you with an even better experience.
Respuesta del Departamento de Calidad
Dear Clement,
Thank you very much for your exceptional review. We are delighted to hear that you found the apartment to be as depicted in the photos, well-equipped, and very clean. It’s great to know that the location allowed you to explore Seville easily on foot. We’re also pleased that you enjoyed the jacuzzi and found it relaxing after your days of sightseeing. We appreciate your recognition of our responsiveness and thank you for recommending our place. We hope to have the pleasure of hosting you again in the future.
Respuesta del Departamento de Calidad
Dear Kaige,
Thank you for your feedback. We are pleased to hear that you had a very comfortable stay and found our location convenient for sightseeing attractions. It was our pleasure to have you as our guests. We look forward to welcoming you back in the future.
Respuesta del Departamento de Calidad
Dear Kristýna,
Thank you for your feedback. We’re glad to hear that everything was generally perfect during your stay. We apologize for the issue with the whirlpool turning on unexpectedly and will look into it to ensure it doesn’t happen again. We appreciate your understanding and hope to have the pleasure of hosting you again.
Respuesta del Departamento de Calidad
Dear Margarida,
Thank you for your review. We’re pleased to hear that you found everything clean and as described, and that you appreciated the location. It’s wonderful to know that our responsiveness and attention contributed to your positive experience. We’re delighted that you enjoyed your stay and would consider choosing us again in the future. We look forward to welcoming you back.
Respuesta del Departamento de Calidad
Dear Lucie,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Respuesta del Departamento de Calidad
Dear Daisha,
Thank you for your wonderful review. We are delighted to hear that our location was perfect for you. It’s fantastic to know that you enjoyed the beauty of the place and found it conveniently situated close to various attractions like the water, ice cream shops, tapas bars, and kayaking.
We’re thrilled that you had such a memorable experience. We hope to have the pleasure of welcoming you back for another stay in the future.
Respuesta del Departamento de Calidad
Estimado Alvaro:
Valoramos inmensamente sus comentarios positivos y nos complace saber que su estancia fue agradable. Gracias por confiar en nuestros servicios.