Magnífico ático tipo dúplex ubicado en la tercera planta de un bonito edificio clásico en el centro histórico de Sevilla.
Se trata de un apartamento con terraza privada distribuido de la siguiente forma: Al entrar en la vivienda nos encontramos con la cocina, abierta al salón, moderna y totalmente equipada. Dejando la cocina a la izquierda nos encontramos con un bonito salón exterior, dando a la calle Chapineros y con sofá-cama doble de 1,40 x 1,90, lo que le da al apartamento una capacidad de hasta 6 personas. Desde el salón accedemos directamente al primer dormitorio, también exterior y con dos camas individuales de 0,90 x 1,90 cada una, así como a un baño independiente con ducha.
Ver en el mapa
El explotador de este alojamiento se obliga a prestar junto con el servicio de alojamiento, los siguientes servicios:
• Servicio de restauración cuya carta puede consultar aquí
• Este establecimiento cuenta con un servicio propio de guarda y custodia de equipajes de lunes a viernes (excepto festivos), para clientes premium, con recogida por nuestro personal en el propio apartamento. Las tarifas son de 5€ por bulto. Sábados, Domingos o Festivos, pueden usar el servicio de otras empresas en locales habilitados para ello, a unos 5€ por maleta apróx.
• Limpieza periódica semanal y cambio de ropa de cama, y baño obligatoriamente en estancias superiores a 6 noches. Incluida en el precio.
*Posibilidad de limpieza periódica diaria aparte. Consultar precio.
Ático Francos Entretejas I
de a
Respuesta del Departamento de Calidad
Dear Thomas,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear Maree,
We sincerely value your kind feedback about your stay. It was an honor to host you, and we eagerly await your return in the future.
situation géographique en plein centre du Seville historique. Simple et efficace. La petite terrasse est sympa pour les petits déjeuners ou pour prendre l´apero en soirée avant de se mettre en route
Le bruit des camions poubelles. dans la chambre du bas c´est encore supportable mais dans la chambre du haut, les boulequiès (bouchon d´oreille) sont plus que nécessaires. Même remarque pour l´obscurité, la chambre du bas nickel ainsi que le canapé lit par contre la chambre du haut compliqué.
Respuesta del Departamento de Calidad
Dear J. R,
Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed your stay and appreciated the central location of the apartment, as well as the comfort of the small terrace for breakfast or an evening aperitif.
We regret that the street cleaning and maintenance service caused occasional noise. While this is a necessary activity for the upkeep of our city, we apologize once again for any inconvenience it may have caused. We will, however, review our soundproofing system to make any necessary improvements.
We also appreciate your positive comments regarding the cleanliness and comfort of the ground-floor room and the sofa bed. We understand your concerns about the lighting in the upper-floor room and will consider possible improvements.
We value your feedback, as it helps us improve our services, and we hope to have the pleasure of welcoming you back in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Adam,
Thank you for your kind review. We´re so pleased to hear that you enjoyed the central location and the private rooftop terrace. It´s great to know that the ceiling fan and the comfortable linens added to your comfort during your stay. We appreciate your feedback and hope to welcome you back soon for another wonderful experience.
Respuesta del Departamento de Calidad
Dear Joseph,
Thank you for sharing your positive experience with us. We truly enjoyed hosting you and look forward to your next visit.
Respuesta del Departamento de Calidad
Dear Ellie, Thank you for your wonderful review! We’re thrilled to hear you enjoyed the fantastic location, the cleanliness, and the comfort of the apartment. It’s lovely to know the deck provided a peaceful spot for relaxation. We truly appreciate your recommendation and look forward to hosting you again.
You can hear the next-door neighbours as if they were standing right next to you.
Respuesta del Departamento de Calidad
Dear Ricardo,
Thank you for highlighting our convenient location. However, we sincerely apologize for any inconvenience caused by noise from neighboring apartments. Your comfort is important to us, and we will review our soundproofing system to address this issue.
We appreciate your feedback and hope that, despite this inconvenience, you were able to enjoy your time with us. We would be delighted to welcome you back in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Fiona,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear Susan,
Thank you for your review. We are delighted to hear that you enjoyed our great location and the beautiful terrace views. We appreciate your understanding regarding taxi access and we hope the short walk to the apartment was manageable and didn´t detract from your overall experience. We look forward to welcoming you back in the future.
Respuesta del Departamento de Calidad
Dear Srichand,
Thank you for your kind feedback. We are delighted to hear that you enjoyed the fantastic location and found our responsiveness helpful. We look forward to welcoming you back for another stay in the future.
Respuesta del Departamento de Calidad
Dear Tara,
Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed the apartment, especially the terrace and the fantastic location. Your recommendation means a lot to us, and we hope to welcome you back in the future.
Respuesta del Departamento de Calidad
Dear Rebecca,
Thank you for your kind words! We´re delighted to hear that you enjoyed your stay and appreciated the central location of the apartment. It’s wonderful to know that Silvia was able to assist you promptly with any questions. We hope to welcome you back soon.
Respuesta del Departamento de Calidad
Dear Charlie,
Thank you for your thoughtful review and for understanding the access limitations due to the apartment’s central location. As you mentioned, while taxis cannot reach the exact spot, this prime location allows easy access to Seville´s main attractions on foot, many of which are just a few minutes away. We’re delighted that you found the flat lovely, well-equipped, and perfect for a short stay. It’s great to hear that the check-in process went smoothly for you and that the amenities provided met your needs. We truly appreciate your recommendation and hope to welcome you back in the future.
Respuesta del Departamento de Calidad
Dear Michelle,
Thank you for taking the time to share your feedback. We are pleased to hear that you found the apartment comfortable and enjoyed the great location, with its proximity to various dining and sightseeing options.
We apologize for the inconvenience you experienced with the check-in process. Delays in key handover are not typical, and we understand that this situation may not have been to your liking. While we strive to adhere to agreed check-in times, there are occasional unforeseen circumstances that can lead to delays. We regret any inconvenience in this regard.
Thank you once again for your feedback, and we hope to have the opportunity to host you again to offer you a better stay.
Τοποθεσια
Ηταν βρωμικο σε αρκετα σημεια. Στο μπανιο υπηρχαν μυρμήγκια, ο καναπες ηταν αρκετα βρωμικος , μυριζε εντονα. Το ιδιο κ ο καναπες της βεραντας Η σκαλα αρκετα στενη για οικογενεια με παιδια
Respuesta del Departamento de Calidad
Dear Maria,
Thank you for sharing your feedback. We are glad to hear that you appreciated the location of the property. However, we regret any inconvenience experienced during your stay.
Regarding the cleanliness, we sincerely regret that it did not meet the high standards we are committed to providing. We will address this with our housekeeping team to ensure improvements are made. Concerning the presence of ants, please note that our company carries out regular pest control to prevent such issues. However, weather conditions or food remnants can occasionally lead to the presence of unwanted insects. We will certainly take note of your comments and review the situation thoroughly.
We would like to emphasize that, if you had informed us about the issues you mentioned during your stay, we would have acted promptly to resolve them and ensure a more comfortable and pleasant experience for you. We appreciate your feedback and will continue working to improve our services.
We hope to have the opportunity to welcome you again in the future to guarantee you a pleasant stay.
Quality Department
Respuesta del Departamento de Calidad
Dear Gabriela,
Thank you for your lovely review. We are delighted to hear that you enjoyed the central location of the apartment and found it beautiful, with incredible rooftop views. Your recommendation is greatly appreciated, and we would be pleased to welcome you back for another stay in the future.
Respuesta del Departamento de Calidad
Dear Ash,
Thank you for your wonderful feedback. We’re delighted to hear that you loved the apartment and found the central AC effective, even on the hottest days. It’s great to know that the location was convenient for exploring the nearby restaurants, shops, the cathedral, and the Alcázar. We’re also pleased that you enjoyed the terrace balcony, whether for sunrise coffees or evening drinks. Your recommendation means a lot to us, and we would be thrilled to welcome you back for your next stay in Seville
Respuesta del Departamento de Calidad
Dear Eva,
Thank you for your kind words. We’re delighted to hear that you enjoyed the roof terrace and the incredible views over Seville. We´re glad the location met your expectations as well. We hope to have the pleasure of welcoming you back in the future.
Respuesta del Departamento de Calidad
Dear Darren,
Thank you very much for your review. We are pleased to hear that the flat´s central location, cleanliness and equipment were to your liking. We are glad that you enjoyed your stay, including the terrace and its views. We hope to have the opportunity to host you again in the future.
Respuesta del Departamento de Calidad
Dear Alireza,
Thank you for your positive feedback. We are delighted to hear that you enjoyed the apartment and found it centrally located. Your recommendation means a lot to us. We look forward to welcoming you back in the future.
Respuesta del Departamento de Calidad
Dear Paul,
Thank you for your wonderful feedback. I´m pleased to hear that the central location of the apartment met your needs and contributed to an enjoyable stay. It was a pleasure hosting you, and I hope you´ll consider staying again in the future.
Respuesta del Departamento de Calidad
Dear Stacey,
Thank you so much for your wonderful review. We are delighted to hear that you found the apartment beautiful and perfectly located in the Old Town area. It’s fantastic that you were able to explore Seville easily and that Silvia and her team were able to assist with transportation arrangements. We’re thrilled to know that the apartment exceeded your expectations. We look forward to the opportunity to welcome you back one day and would be more than happy to host you again. Thank you once again for your kind words.
Respuesta del Departamento de Calidad
Dear Zaw,
Thank you for your feedback. We’re delighted to hear that you were very satisfied with your stay. It’s great to know that you found the place very clean and nice We appreciate your kind words and hope to have the opportunity to welcome you back in the future.
Respuesta del Departamento de Calidad
Dear Bernard,
Thank you very much for your detailed feedback. We’re delighted to hear that you found the accommodation very clean and perfectly located, and that you enjoyed the rooftop terrace.
We apologize for the inconvenience regarding the access to the apartment by car. It is important to note that our accommodation is situated in the heart of the city, where most streets are pedestrianized to preserve the environment and ensure a pollution-free space. We appreciate your understanding and your valuable comments. We’re glad to know that everything else was perfect and hope to have the pleasure of welcoming you again.
Respuesta del Departamento de Calidad
Dear Jesper,
Thank you for your kind review. We’re delighted to hear that you enjoyed the apartment and its great location. We’re also pleased that you had a wonderful experience having breakfast on the balcony with its lovely views. It’s great to know that you found our host to be responsive and helpful. Your feedback is greatly appreciated, and we look forward to the opportunity to welcome you back in the future.
Falta unas cortinillas en la parte de arriba de la ventana para la claridad
Respuesta del Departamento de Calidad
Estimada Noelia:
Agradecemos sinceramente su comentario positivo sobre nuestra excelente ubicación y el apartamento en general. Tomamos nota de su sugerencia sobre la necesidad de cortinillas en la parte superior de la ventana para controlar la claridad. Sus observaciones son importantes para nosotros y las tendremos en cuenta para mejorar nuestros servicios y comodidades. Esperamos tener el placer de recibirle nuevamente en el futuro y ofrecerle una experiencia aún más satisfactoria.
Departamento de Calidad.
Respuesta del Departamento de Calidad
Dear Chris,
Thank you for your kind words and for sharing your experience. We are delighted to hear that you had a comfortable stay. We would be honored to welcome you back in the future.
Respuesta del Departamento de Calidad
Dear Ali,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Respuesta del Departamento de Calidad
Dear Yasmith,
Thank you for sharing your feedback. We are pleased to hear that you found the apartment nice.
We regret that you felt the apartment was smaller than expected and that the spiral stairs were not to your liking. However, all the detailed descriptions, photos, and features of the apartment, including the staircases, are available on our website to ensure guests have all the necessary information to make informed decisions.
We take pride in providing transparent and accurate information about our properties. While we understand that individual preferences may vary, we strive to offer a range of accommodations to suit different needs.
Thank you again for your comments, and we hope to have the opportunity to welcome you back in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Bailey,
Thank you for your kind words. We´re delighted to hear that you enjoyed the perfect location of our apartment. We look forward to welcoming you back in the future.
Respuesta del Departamento de Calidad
Dear Alina,
Thank you very much for your kind words. We are delighted to hear that you enjoyed your stay and found our apartment to be a little gem. It is wonderful to know that you appreciated the central location, cleanliness, and organization of the space, as well as the stunning view from the top deck.
We are pleased that the proximity of the parking garage was convenient for you. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back to Seville soon.
Quality Department.
Respuesta del Departamento de Calidad
Dear Nigel,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Respuesta del Departamento de Calidad
Dear Vijay,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Enige puntje van verbetering is de gehorigheid van het appartement (neem als je een lichte slaper bent oordopjes mee, want mensen lopen tot laat over straat en het galmt in de smalle straten). Hier kan de organisatie natuurlijk niets aan doen. De kussens waren niet zo dik. Wij kregen helaas de ventilator niet aan en het zonnescherm bij het dakterras niet uit. De airco deed het daarentegen goed, dus de ventilator was niet nodig. Het zonnescherm was wel fijn geweest.
Respuesta del Departamento de Calidad
Dear Stephanie,
Thank you very much for your detailed feedback and positive remarks regarding your stay at our apartment. We are pleased to hear that you enjoyed the location, the apartment´s interior, and the ease of checking in and arranging trips.
We sincerely apologize for any inconvenience caused by the noise during your stay. We would like to highlight that the noise level can vary depending on the time of year and local festivities. Nonetheless, we will review our soundproofing system to identify and implement any necessary improvements to enhance our guests´ comfort.
Regarding the issue with the awning, we regret that it caused you inconvenience. If you had informed us about this, we would have promptly provided a suitable solution to ensure your satisfaction.
Thank you for your understanding and for choosing to stay with us. We hope to welcome you again in the future and provide an even better experience.
Quality Department
Respuesta del Departamento de Calidad
Dear Peter,
Thank you for your wonderful feedback. We´re thrilled that you loved the apartment and found the photos accurate. It´s great to hear you enjoyed the rooftop terrace and the central location. We hope to welcome you back soon.
Respuesta del Departamento de Calidad
Dear Ariel,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Custo um pouco elevado, escada para acesso ao segundo quarto pode complicar para quem tem limitação fisica
Respuesta del Departamento de Calidad
Dear Olimpio,
Thank you for taking the time to share your feedback with us. We are delighted to learn that you enjoyed the excellent location of our apartment, which offers convenient access to various amenities. Ensuring that our accommodations are fully equipped and well-maintained is a top priority for us, and we are pleased to hear that our apartment met your expectations in this regard.
However, we sincerely apologize that the staircase did not align with your preferences. It is our objective to provide clear and transparent information to our guests to prevent any confusion. We want to assure you that comprehensive details regarding the apartment´s layout and amenities are readily available on our website. This enables prospective guests to make informed decisions tailored to their individual needs and preferences.
Thank you once again for choosing our accommodation, and we look forward to the possibility of welcoming you back in the future.
Quality Department
The nespresso machine seemed to be broken so we didn´t get to have coffee in our unit. The street nearby is very busy all night long so I wore earplugs when I wanted to get some good rest as I am a light sleeper. The couch in the living room looked a bit dirty and in need of a good wash.
Respuesta del Departamento de Calidad
Dear Zachary,
Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the fantastic location of our apartment and found it easy to walk to all the places you wanted to visit. It is great to know that you appreciated the sunny and warm rooftop terrace and had a delightful time listening to the lively atmosphere below.
We are pleased that you found the beds and pillows comfortable and the showers functioning well. We are also glad that our communication and proficiency in English were helpful to you. We apologize for the inconvenience caused by the Nespresso machine and the noise.
We will look into the issue with the coffee machine and ensure it is addressed promptly. Regarding the noise, we will check our soundproofing system to make any necessary improvements and assure the rest of our guests. Additionally, we appreciate your feedback about the sofa and will make sure it receives a thorough cleaning to prevent any similar situation in the future. Thank you once again for your valuable comments. We hope to welcome you back in the future.
Quality Department.
Respuesta del Departamento de Calidad
Dear Amber,
Thank you for your kind words. We´re delighted to hear that you found the location of our apartment perfect and that you enjoyed the beautiful decorations during your stay. We´re pleased to know that your family of four had a comfortable and enjoyable experience with us.
We appreciate your recognition of our responsive and accommodating staff. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back in the future.
Quality Department.
Respuesta del Departamento de Calidad
Dear Donna,
Thank you for sharing your wonderful experience at our apartment. We´re thrilled to hear that your family loved the location and found the apartment to be beautiful, placing you right in the heart of the action in Sevilla.
We´re delighted that our communication for arrival was prompt and that you found our email communication prior to arriving to be excellent. It´s great to know that the apartment was well-equipped with a kitchen, even though you had plenty of cafes to enjoy nearby. We appreciate your note about the steps to the upper bedroom and balcony and are glad to hear that they weren´t an issue for your family.
Thank you for choosing our apartment for your first trip to Sevilla. We´re honored that you would choose to stay with us again and that you´re leaving with lovely memories.
Quality Department.
Respuesta del Departamento de Calidad
Dear Vimala,
Thank you for taking the time to share your feedback with us. We´re delighted to hear that you appreciated the central location of our apartment, as well as the comfort of the beds and the convenience of having a washer. We apologize for any inconvenience you experienced during the check-in process. Waiting for check-in at our services is unusual as we understand that a smooth check-in is essential for a pleasant stay. We´ll strive to improve in this area and avoid any similar situation in the future. Your suggestion regarding noise machines for the bedrooms is noted, and we´ll consider implementing this to enhance our guests´ comfort. Thank you for your recommendation, and we hope to have the opportunity to host you again in the future.
Respuesta del Departamento de Calidad
Dear Thomas,
Thank you for your kind words about your stay in Silvia´s apartment. We´re thrilled to hear that you found the location convenient and that the apartment met your expectations in terms of comfort and aesthetics. We sincerely apologize for the inconvenience you experienced with the wait upon check-in. While we strive to ensure prompt service, occasionally unforeseen circumstances may lead to delays. Your feedback is invaluable, and we will take steps to minimize such occurrences in the future. We´re glad that aside from this, your experience was enjoyable. We hope to have the opportunity to welcome you back for another wonderful stay in the future.
Respuesta del Departamento de Calidad
Dear Mark,
We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.
Respuesta del Departamento de Calidad
Estimada Mónica:
Agradecemos sinceramente sus comentarios sobre su estancia en nuestro apartamento. Nos alegra saber que disfrutó de nuestra fantástica ubicación y que el apartamento estuvo a la altura de sus expectativas, tal como muestran las fotos. Nos alegra que tuviera una estancia tranquila y sin ruidos. Esperamos tener el placer de recibirle nuevamente en el futuro.
Respuesta del Departamento de Calidad
Dear Becky,
Thank you for your brief but positive feedback. We´re delighted to hear that you had a great stay. We appreciate your choice and look forward to welcoming you back.
Quality Department
Respuesta del Departamento de Calidad
Deat Danielle,
Thank you for your wonderful review. We´re thrilled to hear that you enjoyed the perfect location of our apartment and had a fantastic experience exploring Seville´s charming areas. We´re glad that the flat matched the photos and that you appreciated the amazing rooftop deck for relaxing with coffee or soaking up the sun. Your feedback regarding the cleanliness of the showers is duly noted, and we´ll ensure improvements are made for future guests. We´re delighted that overall, you had a clean and comfortable stay, and we hope to welcome you back again soon.
Respuesta del Departamento de Calidad
Dear Logan,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Corinne,
Thank you for your valuable feedback. We´re delighted that you enjoyed our fantastic apartment and appreciated its central location. It´s wonderful to hear that you found the space spacious, very clean, tidy, and well-equipped, and that our team provided quick responses to your queries before your trip, as well as a professional and efficient meet and greet upon your arrival.
We apologize for any inconvenience caused by nighttime noise, particularly from rubbish collection and street cleaning activities. While we understand that this can be disruptive, it´s important to note that these essential services are necessary for maintaining cleanliness in the streets and city, ensuring the enjoyment of all residents and visitors. Thank you for your understanding, and we appreciate your recommendation. We hope to have the opportunity to welcome you back for another fabulous stay in the future.
Respuesta del Departamento de Calidad
Dear Pauline,
Thank you for sharing your feedback with us. We´re pleased to hear that you found our accommodation very clean and ideally located in the heart of the city, close to all the main attractions. We regret any incidents regarding noise. Please note that noise levels can vary depending on occasional festivities or events happening in the city center, which are beyond our control and it is also a one-off event. However, we will check the soundproofing and make the necessary changes to avoid similar situations in the future. We´re delighted that you had a great stay overall and enjoyed the rooftop terrace, especially the beautiful and quieter upper bedroom. Thank you for your kind words about the comfort of our bedding. Thank you for your feedback and we eagerly await your next visit.
Respuesta del Departamento de Calidad
Dear Joel,
We´re genuinely appreciative of your positive review. Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay. Thank you for being a part of our journey and for your kind words.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear guest,
We sincerely appreciate your gracious remarks regarding our accommodation. It brings us great satisfaction to learn that the central location and meticulously maintained facilities aligned with your expectations. Your expressed intention to consider returning in the future is truly valued.
Should your future travels bring you back to Sevilla, we would be honored to host you once more.
Quality Department
Respuesta del Departamento de Calidad
Dear Nina.
We sincerely appreciate your feedback regarding your recent stay at our apartment in Seville. We are pleased to hear that you enjoyed the prime location and exceptional views from the terrace. However, we deeply regret any inconvenience you may have experienced, particularly with regards to the cleanliness and the wet cushions on the terrace. We would have liked to have been informed during your stay so that we could address these issues immediately and provide you with the best possible experience.
Regarding the bed size, we would like to point out that all relevant information is available on our website for informed booking. we regret any misunderstanding in this regard. On the other hand, regarding the noise, ee would like to point out that it may be due to something unusual, such as festivities held in the city center at specific times, as there are no restaurants or bars in the area. Nonetheless, we will review the soundproofing to make improvements if necessary. We value your feedback, which we take very seriously. We hope to have the opportunity to welcome you again in the future and demonstrate our commitment to your satisfaction.
Respuesta del Departamento de Calidad
Dear Diana,
We´re deeply appreciative of your positive review and the happiness it brings to our team. Your satisfaction is what drives us to continuously strive for excellence. If you ever decide to embark on another journey, we´d be honored to be a part of your experience again. Your feedback fuels our passion for delivering outstanding service. Thank you for sharing your positivity with us and for choosing us as your accommodation choice.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Vilmantas,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Damhnait,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Nathaniel,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Lu,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Darien,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Cesar,
We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay. Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Jane,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay.
On the other hand, with regard to the stairs, we would like to point out that being in such a central location, it is much more difficult than usual to make these types of modifications to the building. We hope that this has not caused you any major inconvenience.
We hope to have the opportunity to host you again in the future.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Amanda,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Respuesta del Departamento de Calidad
Dear Laura,
Thank you for the fantastic review. We´re delighted you found our service top-notch and enjoyed the scenic views and peaceful. It was a pleasure hosting you, and we can´t wait to welcome you back. Your positive feedback is truly appreciated.
Respuesta del Departamento de Calidad
Dear Lisa,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay and you found the location convenient. It would be our pleasure to welcome you back in the future.
Presque tout !
Le surplus avec l’arrivée tardive…
Respuesta del Departamento de Calidad
Dear Antinoé,
Thank you for choosing our property and for your feedback. We´re pleased to hear that you had a great stay, and it´s wonderful that you enjoyed almost everything about your experience.
To provide clarity for our guests, we do specify the late check-in procedure on our website before booking. We appreciate your understanding and will continue to look for ways to improve our guest experiences.
If you have any further comments or suggestions to share, please feel free to let us know. We value your feedback and hope to welcome you back in the future for another great stay.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Camila. Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Quality Department.
Respuesta del Departamento de Calidad
Dear Sarah,
Knowing that your experience was enjoyable reminds us why we do what we do. If your future travels lead you back to us, we´d be delighted to provide you with another exceptional stay. Your feedback inspires us to aim higher in delivering top-notch service. Thank you for your kind words and for choosing us as your destination.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Krista,
Thank you for your feedback following your stay in our central Seville apartment. We´re delighted to hear that you found the location to be very central and that our host was responsive.
We would like to clarify that we provide very clear information about our late check-in fee on our website to ensure that guests are aware of this charge. We understand that it´s important for our guests to know this in advance.
Regarding the coffee machine, we appreciate you bringing this to our attention. We will make sure to have it thoroughly checked and serviced to ensure it functions properly for future guests.
We apologize for any inconvenience you experienced with the patio door, as well as the issue with the keys. We do provide detailed explanations of the keys during the check-in process, but it´s valuable feedback that the clarity can be improved. Our team is always available to assist with any questions or concerns to make our guests´ stay as smooth as possible.
We are glad to hear that you found the apartment to be clean and comfortable. Your feedback is essential, and we will continue to strive for improvements in our services.
We hope you had a great time in Seville and would be happy to welcome you again in the future.
Best regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Kira,
Thank you for sharing your positive feedback about your recent stay in our lovely apartment with incredible views. We´re delighted that you enjoyed the perfect location and the functionality of the apartment.
We appreciate your observation about the door to the balcony being a bit tricky to close, and we will certainly address this issue to ensure that future guests have a smoother experience. Your input helps us maintain high standards.
In future check-in processes, we will ensure that this matter is explained more comprehensively to avoid any potential inconveniences.
We´re glad that we could assist you with an early check-in to make your stay even more convenient. We always aim to accommodate our guests´ needs as much as possible.
Thank you for choosing us, and we look forward to hosting you again in the future.
Best regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Mathilde,
We would like to take this opportunity for having chosen us for your visit and for taking the time to write a review. We are happy that you enjoyed your stay and we look forward to your next visit.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Carey,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Yanli Yang,
Thank you for sharing your feedback regarding your recent stay, and we appreciate your kind words about Valerie, who checked you in and provided recommendations for your visit. We´re glad to hear that you liked the apartment and the patio, and that it matched the pictures.
However, we are deeply sorry to learn about the cleanliness issues you encountered during your stay. This is highly unusual and does not align with our high standards of cleanliness that we take pride in maintaining. We sincerely apologize for any inconvenience this may have caused.
Your feedback is crucial to us, and we will address this matter with our housekeeping team to ensure such issues do not recur in the future. We appreciate your understanding and hope that, despite this setback, you were able to enjoy your time in the apartment and our beautiful city.
Thank you for choosing our accommodation, and we hope to have the opportunity to host you again in the future, offering a much-improved experience.
Warm regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Carl,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Roselle,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Michael,
We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are delighted to know that you enjoyed your experience with us and were satisfied with the accommodation we provided. In our continuous pursuit of providing quality service, we highly value the feedback from our guests. We hope to have the opportunity to welcome you back in the future and make your next stay even more enjoyable.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Laura,
We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Mina,
We´re thrilled to hear that you loved your stay at our apartment! Indeed, our central location on Calle Francos is a major advantage, putting you within walking distance of many of Sevilla´s iconic attractions, stores, and restaurants. As for parking, we understand that parking can be a challenge in such a central area. However, we do have a nearby parking option called "Plaza Nueva SL," which is only a 4-minute walk from our accommodation. Thank you for your kind words, and we would be delighted to welcome you back if you decide to visit our beautiful city again.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Becky,
We´re delighted that you´re captivated by the beauty of Seville. It truly is a remarkable destination. Our proximity to the city´s key attractions is of utmost importance to us, as we believe that convenience enhances the overall experience for our guests. Thank you for recognizing this aspect of your stay, and we look forward to the possibility of hosting you again.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Sylvia,
Thank you for your kind feedback about your stay with us. We´re delighted to know that you found the location of our apartment to be convenient, and that you enjoyed the stunning views. It was a pleasure having you as our guest, and we look forward to welcoming you back soon.
Kind regards.
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Nico,
Thank you for your wonderful feedback.
We´re absolutely delighted that you felt at home and enjoyed the lovely ambiance, fantastic location, and splendid view during your stay. Your five-star rating means a lot to us.
Regarding the arrival directions, we truly appreciate your suggestion. While we strive to provide precise and clear instructions, we´re grateful for your input as it helps us make improvements where needed.
Sending you our best regards and hoping to have the pleasure of hosting you again.
Kind regards.
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Chris,
We´re delighted that our location met your expectations. Being situated in a prime spot is something we take pride in, as it allows our guests to fully enjoy their surroundings. Your positive feedback means a lot to us, and we hope to have the opportunity to welcome you back for another exceptional stay.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear James,
We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Kellie,
We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Hannah,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Rikke,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Emma,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Helen,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Caroline,
Thank you for your kind words and recommendation. We´re delighted you enjoyed the central yet peaceful location. Hope to host you again.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Nathan,
Thank you for your wonderful review. We´re delighted you enjoyed our prime location and landmarks. Your recommendation means a lot to us.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Michel.
Thank you for your wonderful review. We´re thrilled to hear that you had a great stay and enjoyed the central location, comfortable beds, cleanliness, and the amazing terrace view. We appreciate your kind words and hope to host you again soon.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Brittany.
Thank you for your wonderful review. We´re thrilled to hear that you and your family had a great stay at our beautiful apartment. We´re glad the location was convenient for you and that you were able to explore everything you wanted to see. We appreciate your feedback and hope to host you again in the future.
Best regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear lawrence,
We greatly appreciate your review and are delighted to know that everything was to your liking.
We hope to see you again soon.
best regards
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Amanda.
Thank you for your kind review. We´re delighted to hear that your stay exceeded your expectations. We appreciate your positive comments about the location, ease of check-in, cleanliness, and the comfort of the apartment. We´re glad you enjoyed the terrace as well. It was a pleasure hosting you, and we hope to welcome you back in the future.
Best regards,
Jose L.H. Campos
Quality Department Manager
La situación el trato, la limpieza todo un diez.
las camas son un poco pequeñas. Es lo único malo que se podría decir
Respuesta del Departamento de Calidad
Estimada Pilar:
Muchas gracias por tomarse el tiempo para compartir sus pensamientos sobre su estancia en nuestro apartamento. Nos alegra saber que disfrutaron su estadía y esperamos que hayan creado algunos recuerdos maravillosos durante su tiempo con nosotros. Esperamos con ansias su próxima visita.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Selin,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Linda,
It is wonderful to hear that you had an enjoyable experience at our apartment. Your positive feedback about our staff and accommodations is highly appreciated, and we take pride in providing excellent service. We hope to have the pleasure of welcoming you back in the future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Maria,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Alice,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Hollis,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Gemma,
We are thrilled that you had a pleasant stay in Seville and that you enjoyed the many benefits of the apartment. Thank you for your kindness when writing this review. We look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Sam,
We read with great pleasure just how much you have enjoyed your stay with us. We sincerely hope to have the opportunity of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimada Sofía:
Muchas gracias por esta gran reseña tras su estancia. Ha sido un placer hacer placentera su estancia. Esperamos su próxima visita pronto.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Will,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Jacqueline and Gerard,
It is a great pleasure to read you had a nice stay. Thank you for taking the time to write this detailed review. We look forward to hosting you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Laurie,
we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Rikke,
First of all thank you for your review. It has been a pleasure for us to know that the apartment provided with everything that you needed and that the unbeatable location was close to all the major sites of the city.
Thank you once again, we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Shérezade,
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our apartment with us. We certainly agree that the unbeatable location of the apartment makes it easy to walk the city while not being disturbed by noises at night. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Hoesoo Lee,
Thank you for this wonderful words towards our apartment. We are happy you enjoyed your stay with us iin Seville.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Nicolas,
Thank you for this review of your stay. We are thrilled that you found everything to make your stay a special one.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Bo Kyung Kim,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Katie,
Thank you for taking the time to evaluate your stay with us and for highlighting the advantages of the apartment. We will be pleased to welcome you again in the future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Morgane,
To read your review brings us great pleasure. Thank you for the highlight of the handy area where the apartment is located. Surely being in the heart of the old town makes it easier to visit all the mayor monuments of the city. We will gladly receive you again on your next trip to Seville.
Jose L.H. Campos
Quality Department Manager
Localização e limpeza excepcionais!
poderia deixar um saco lixo para facilitar .
Respuesta del Departamento de Calidad
Estimada Lorraine:
Ante todo gracias por elegir nuestro apartamento para su estancia en Sevilla y por escribir esta detallada reseña. Estamos seguros de que los futuros huéspedes la encontrarán muy útil.
Estamos encantados de leer cuánto ha disfrutado de su estancia. Estaremos encantados de volver a recibirle en su próximo viaje.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Gaurav,
Thank you for staying with us and for your review of our apartment. We are happy that you had a nice stay.
Jose L.H. Campos
Quality Department Manager
we liked everything
Respuesta del Departamento de Calidad
Dear Catherine,
Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay with us.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Beatrice,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Janine,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Dawn, We are excited that you enjoyed your stay with us so much. Thank you for praising the decoration of the apartment, as well as our hospitality. We are always happy to know that we could make our hosts feel at home. It would be a pleasure to welcome you again in the future if you decide to come back to Seville.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Glen, We are thrilled that you enjoyed the apartment so much that you did not want to leave. Hopefully you will give us the opportunity to host you again and enjoy once more our apartment. We look forward to it.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Ruchi, Thank you for praising the magnificent location of our apartment. We are glad that you enjoyed and that we could achieve making you feel like at home. We hope that we can welcome you again in a not too distant future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Deborah, We are thrilled that we could make of your short stay in Seville an unforgettable one. We hope we can host you again in the future if you decide to come back to the city. We look forward to serve you again.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Anna, We are very pleased to read your satisfaction with the comfort of the apartment. We are grateful for your highlight on the beauty of the rooftop and we hope you decide to stay with us again next time you come to Seville.
Respuesta del Departamento de Calidad
Dear John, we are delighted to hear that your holiday was an enjoyable one and you had a comfortable stay in our apartment. We look forward to seeing you again soon.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Ryan, thank you very much for your kind feedback, it means a lot to us. We would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Lauren, we are excited to learn you had a great stay with us. Thank you for taking a moment to highlight our lovely property and exceptional location. It would be a pleasure to welcome you back anytime you plan a visit to Seville.
Aija T.
Quality Department
Apartment was Very Modern and Bright and had everything required for our stay. Rooftop Terrace was fantastic with great views and a power awning. Bathrooms were high spec and modern A/C very good and very welcomed in the Sevilla heat Roof area in the bedroom open beams looked great. Lift upto 3rd Floor bonus as well
Minor - Low Water pressure in upstairs bathroom Minor - Upstairs Sliding door onto Terrace had no handle on outside and due to it being stiff to open / close / slide you had to put your hands over the glass to slide open or close There was a Mezzanine Floor part of the bedroom with Glass partition but without any real access that looked very intriguing??
Respuesta del Departamento de Calidad
Dear Mark, thank you very much for staying with us and taking the time to share your personal experience. To ensure continuous improvement in our services, we appreciate your constructive feedback.
It would be a pleasure to welcome you back anytime you plan a visit to Seville.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Vincent thank you very much for your valuable review.
Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it. It would be a pleasure to welcome you back anytime you plan a visit to Seville.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Sai, thank you very much for sharing your positive experience in our apartment. It is the best reward for us to know that our guests went home with such a positive holiday memories.
We look forward to welcoming you back for another visit in Seville.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Amie, thank you very much for sharing your personal opinion about your stay in our great location which offers an easy access many key sites in the city and gives great local feel. We are delighted to hear that your holiday was an enjoyable one and you had a comfortable stay in our apartment.
We hope we will see you again soon.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Jennifer, thank you so much for staying with us and for sharing your opinion. It is so good to know you had a great stay and we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Michelle, thank you very much for sharing the highlights of your stay with us. Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
We hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Sirena, thank you very much for your feedback. We are glad to know that you enjoyed your stay and our excellent location.
We appreciate your kind recommendation to other guests and we look forward to serving you again soon.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Colin, ¡we greatly appreciate the time you spent to share your holiday experience in our apartment and we thank you for your kind recommendation.
We look forward to serving you again soon.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Katherine, thank you very much for your comments. We highly appreciate your feedback about your personal experience at our property. We are pleased that our apartment, particularly the terrace, the views and location were to your satisfaction.
We would love you to come back and enjoy more memorable days with us.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Lynda, thank you very much for your valuable review. It is very important for us to know the opinion of our guests.
We are glad to know that you enjoyed your stay in our apartment so much and we hope to see you again soon.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Thank you very much for sharing you personal experience in our apartment. We appreciate your highlights on our great location and cleanliness of the apartment.
We are glad to know that you enjoyed your stay with us and would love for you to come back and enjoy more unforgettable days with us.
Aija T.
Quality Department
Easy. We were met and shown the entire apartment. Would definitely stay there again!
Respuesta del Departamento de Calidad
Dear Leslie, thank you very much for your review.
Our team is our greatest strength, so we are thrilled that the service you received was a highlight of your stay and you experienced our exceptional hospitality.
We hope you will visit us again in the future.
Aija T.
Quality Department
Perfect location, just a short stroll to the cathedral. Absolutely amazing rooftop patio with a view of the historic city and cathedral - the main reason we booked here. Nicely updated facilities in a quiet, historic setting. Appreciated being let in several hours in advance of the normal check in time.
Staff who met us at the apartment to hand over the keys didn´t explain what to do with garbage/recycling over the week or what all the various switches/remotes did. Limited toilet paper and had to get more. A few ants in the upstairs bathroom. Sliding door to the rooftop patio is nearly impossible to open; it took a 33 year old man in good shape nearly all his effort to shift it the track it runs in is so dry. Young children and the elderly might have difficulty navigating the open spiral staircase to the second level. These are relatively minor complaints and with the exception of the stairs (which are a necessity in this context), could be dealt with easily to bring the accommodation to the next level. If your key requirements are location, outdoor space and room for a more than 2 people, we would highly recommend.
Respuesta del Departamento de Calidad
Dear Jordan, thank you very much for your detailled feedback regarding your stay with us. We really appreciate your constructive insights, your comments help us to understand how our guests enjoy their stay with us and what we can improve in our services.
We hope to have the opportunity to welcome you back in our apartment soon.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Sofia, it was a pleasure to host you. Thank you for choosing our apartment for your stay in Seville, we are definitely looking forward to meeting you soon again.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Fernando, we really appreciate your kind review. Thank you very much for sharing the highlights of your stay with us. It is such a pleasure to read that our guests went home with great holiday memories.
We hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Estimado Vicent, estamos muy agradecidos de recibir su opinión sobre su estancia en nuestro apartamento.
Estamos encantados de saber que fuimos capaces de cumplir con sus expectativas y esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija T.
Departamento de Calidad
Respuesta del Departamento de Calidad
Le damos las gracias por haber elegido nuestro apartamento en Sevilla y le agradecemos los comentarios tan positivos sobre su estancia.
Esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija Teilane
Departamento de Calidad
Respuesta del Departamento de Calidad
Thank you very much for your lovely feedback.
We appreciate the time you took to share your comments regarding your stay, and we look forward to serving you again in the near future.
Aija Teilane
Quality Department
Respuesta del Departamento de Calidad
Dear Ekaterina, firstly we would like to thank you for choosing our apartment for such a special occasion.
We are thankful for your detailled comments regarding your experience with us. We would like to take the opportunity to confirm that in Genteel Home we have a very international clientele, therefore we do not decorate the apartments for the Christmas period respecting all kind of guests, their origin, traditions or religion.
We are very thankful for all your comments, which will be discussed with the whole team, in order to offer the most comfortable stay for our guests.
Thank you for taking the time to give us your feedback, we hope to have the opportunity to host you soon again.
Aija Teilane
Quality Department
접근성 좋은 위치 깨끗한 침구와 청소상태
주차장과 거기가 꽤멀다
Respuesta del Departamento de Calidad
Thank you for sharing your feedback on your recent holiday experience among us.
Our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are essential in this process therefore we highly value your time and constructive criticism.
We look forward to your next visit.
Aija Teilane
Quality Department
Bellísima y acogedor, excelente ubicación, limpia. bien equipada. Y sobretodo la atención genial
Todo perfecto
Respuesta del Departamento de Calidad
En primer lugar, nos gustaría agradecerle que escogiera nuestro apartamento para su visita a Sevilla. Apreciamos enormemente el tiempo dedicado a opinar sobre su experiencia, ya que siempre nos esforzamos en superar las expectativas de nuestros clientes.
Esperamos poder servirle de nuevo en el futuro.
Aija Teilane
Departamento de Calidad
Respuesta del Departamento de Calidad
Thank you for the great feedback of your recent holiday experience at our apartment.
We are also very pleased to read your satisfaction with the comfort and location of the apartment and are grateful for your highlight on the beauty of our accommodation aimed at guaranteeing a memorable stay for our guests.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Aija Teilane
Quality Department
Respuesta del Departamento de Calidad
Thank you very much for your positive review.
Our staff welcomes each guest with Genteel-home spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their helpfulness.
Again we thank you for this very kind review of our apartment and we look forward to serving you again in the future.
Aija Teilane
Quality Department
Respuesta del Departamento de Calidad
Dear Ian
Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.
Regards
Locatie, dakterras, dubbele badkamer, zeer vriendelijke ontvangst.
1 van de tweepersoonsbedden was wel erg klein/smal voor 2 personen. Er werd tussentijds niet schoongemaakt. Op zich niet heel erg, maar leg dan iets meer handdoeken neer.
Respuesta del Departamento de Calidad
Dear Jetske
We greatly appreciate the time you spent to review your recent experience in our GH Francos Entretejas I, at Genteel Home we always strive to exceed guests´ expectations and your comments will help our teams reaching that goal. Regards
Ana García, Customer Service
Respuesta del Departamento de Calidad
Dear Bobby
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Francos Entretejas apartment was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Best regards
Nos gustó todo de la propiedad y la ubicación. Todo funciona correctamente y Andrea, la persona que nos entregó las llaves, fue muy servicial y amable, siempre dispuesto a ayudar con algunos consejos sobre Sevilla. Si puedo, definitivamente me quedaré aquí de nuevo.
Respuesta del Departamento de Calidad
Dear Ricardo, we are thrilled you enjoyed your recent stay with us. Thank you for making us your choice apartment when visiting the area. We look forward to welcoming you back again very soon. King regards. Ana García, Custumer Service
Respuesta del Departamento de Calidad
Dear Bart, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon, regards. Ana garcía, Custumer Service