Se trata de un apartamento de diseño, ubicado en la planta baja de un edificio histórico entre la calle Santa Teresa y la Plaza de Santa Cruz. En la restauración de la Casa se han conservado todos los elementos arquitectónicos posibles originales y se ha creado un espacio y entorno únicos donde el huésped podrá disfrutar de una tranquilidad absoluta con todo el confort y la comodidad actuales.
Ver en el mapa
El explotador de este alojamiento se obliga a prestar junto con el servicio de alojamiento, los siguientes servicios:
• Servicio de restauración cuya carta puede consultar aquí
• Este establecimiento cuenta con un servicio propio de guarda y custodia de equipajes de lunes a viernes (excepto festivos), para clientes premium, con recogida por nuestro personal en el propio apartamento. Las tarifas son de 5€ por bulto. Sábados, Domingos o Festivos, pueden usar el servicio de otras empresas en locales habilitados para ello, a unos 5€ por maleta apróx.
• Limpieza periódica semanal y cambio de ropa de cama, y baño obligatoriamente en estancias superiores a 6 noches. Incluida en el precio.
*Posibilidad de limpieza periódica diaria aparte. Consultar precio.
Apartamento Santa Teresa III
de a
Respuesta del Departamento de Calidad
Dear Raf,
Thank you for sharing your feedback with us. We´re delighted to hear that, overall, you had a great stay and that everything was top-notch.
However, we apologize for the oversight regarding the glasses. We regret that this was not communicated during your stay, as we would have been happy to provide you with everything necessary to ensure your comfort. Rest assured, we are already working on replenishing the glasses to ensure this doesn’t happen in the future.
We always aim to offer a well-equipped and comfortable experience, and your feedback is invaluable in helping us improve. Thank you for choosing us and we hope to welcome you again in the
Il y a un parking proche (Cano y Cueto) à 25€ par jour mais il y a assez peu de place et peut donc être vite rempli.
Respuesta del Departamento de Calidad
Dear Laurent,
Thank you for sharing your feedback. We are pleased to hear that you found the apartment spacious, well-located, and comfortable, and that the bedding met your expectations. We strive to provide our guests with a pleasant and convenient experience, and we are glad that these aspects of your stay were to your satisfaction.
Regarding the parking, we regret any inconvenience you may have encountered. While the parking options near the apartment, such as Cano y Cueto, are independent from us, we would like to emphasize that we are always happy to assist you with information or help you find alternative parking solutions if needed. Please feel free to reach out to us for any guidance in the future.
Thank you for choosing us and for sharing your valuable feedback. We hope to have the pleasure of welcoming you back in the future.
Quality Department.
Respuesta del Departamento de Calidad
Dear Maucho,
Thank you for your feedback. We are pleased to hear that you enjoyed the apartment and its great location.
We look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear Carvalho,
Thank you for taking the time to share your feedback. We are pleased to know that your stay met your expectations. We always strive to offer an experience that goes beyond just being satisfactory, so if there is anything specific we could improve to make your next visit even better, please do not hesitate to contact us. Thank you for choosing us. We look forward to the opportunity of welcoming you again in the future.
Quality Department
Respuesta del Departamento de Calidad
Estimada Jenny,
Muchas gracias por su amable comentario. Nos complace saber que el alojamiento cumplió con sus expectativas y que tanto la comodidad como la ubicación contribuyeron a una experiencia agradable. Estaremos encantados de recibirle nuevamente en el futuro.
Respuesta del Departamento de Calidad
Dear Lisa,
We are grateful for your kind review of your recent stay. It was a pleasure hosting you, and we hope to welcome you back in the future.
Quality Department.
Niente Tutto ok
Respuesta del Departamento de Calidad
Dear Sumeet,
Thank you for your feedback. We´re glad to hear that you had an overall good stay. However, ee apologize for the issue with the hot water and appreciate you bringing this to our attention. We will review the water system to ensure everything is functioning properly for future stays. Thank you for choosing us and we hope to welcome you again soon.
Respuesta del Departamento de Calidad
Estimada Luisa:
Muchas gracias por compartir su opinión. Nos complace saber que disfrutó de un lugar limpio, bonito, amplio y convenientemente ubicado cerca del centro histórico. Su satisfacción es nuestra mayor recompensa, y esperamos tener el placer de recibirle nuevamente en el futuro.
Respuesta del Departamento de Calidad
Dear Claudio,
Thank you for your feedback. We’re happy to hear you had a great time and that we could assist with your check-in despite the rain. We hope to welcome you again soon!
Respuesta del Departamento de Calidad
Dear Nili,
Thank you for your wonderful review. We are so pleased to hear that you enjoyed the apartment´s location and its spacious, clean, and modern feel. We´re glad the ground-level access made it easier for you, especially with luggage, and that you appreciated the proximity to restaurants, shopping, and attractions. It’s always a pleasure to know that our guests had a lovely stay, and we would be happy to welcome you back on your next visit. Thank you again for your kind words.
Respuesta del Departamento de Calidad
Dear Clare,
Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay in our lovely apartment and that you found the location perfect for exploring the historic sites of Seville. It´s great to know you appreciated the nearby cafes and restaurants as well. We hope to welcome you back in the future for another enjoyable visit.
Quality Department.
Respuesta del Departamento de Calidad
Dear Nancy,
Thank you for your wonderful review. We´re thrilled to hear that you enjoyed the excellent location and found it easy to explore the charming part of the city. It’s great to know that you discovered fantastic food and entertainment during your stay. We appreciate your comments on our quick responses to your questions and are pleased that the space comfortably accommodated your group of five adults. We would love to welcome you back on your next visit to Seville.
Respuesta del Departamento de Calidad
Dear Priscila,
Thank you very much for your kind words. We’re delighted to hear that you enjoyed the apartment’s central location in the heart of Seville. It’s wonderful to know that our staff provided attentive and prompt assistance during your stay. We look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Estimada Claudia:
Le agradecemos sinceramente por tomarse el tiempo para compartir sus positivas impresiones. Su satisfacción es nuestra mayor recompensa y nos llena de alegría saber que hemos cumplido con sus expectativas. Esperamos seguir siendo su elección en futuras visitas.
Il y’a avait pas beaucoup d’ air
Respuesta del Departamento de Calidad
Dear Tatiana,
Thank you for your feedback. We are glad to hear that you found the apartment spacious. However, we apologize for any issues regarding air circulation. Your comments are important to us, and we will look into this matter to enhance our guests´ comfort. We appreciate your input and hope to welcome you back in the future.
Departamento de Calidad.
Respuesta del Departamento de Calidad
Dear Murilo,
Thank you for your feedback. We are pleased to hear that the apartment´s location was excellent and that you enjoyed its proximity to restaurants, bars, and main attractions.
However, we apologize for the inconvenience caused by the smell you encountered. Please note that such odors can sometimes be influenced by external factors, such as the climate. We will take your comments into account to ensure that the apartment remains in the best possible condition. We appreciate your positive remarks about the apartment’s spaciousness and beauty.
We hope to have the opportunity to welcome you back and provide an even better experience
Respuesta del Departamento de Calidad
Dear Vishal,
Thank you for your kind review. We are pleased to hear that you found the apartment and its location to be as depicted in the photos and that you would recommend it to others visiting Seville. Your feedback is greatly appreciated, and we hope to have the pleasure of hosting you again in the future.
Respuesta del Departamento de Calidad
Dear Elena,
Thank you for your feedback. We are delighted to hear that you found the location, cleanliness, and furnishings of the apartment to be excellent.
We apologize for any shortcomings in communication and appreciate your comments, as they help us improve our service. We will address this issue to ensure a better experience for future guests. Thank you for bringing this to our attention, and we hope to have the pleasure of hosting you again.
Respuesta del Departamento de Calidad
Estimado José,
Agradecemos sinceramente sus comentarios positivos sobre el apartamento y su ubicación privilegiada. Nos alegra saber que haya podido disfrutar caminando de los lugares más emblemáticos de la ciudad.
Lamentamos si el tema del estacionamiento representó un inconveniente para usted. Al encontrarnos en el casco histórico de la ciudad, con sus calles estrechas y muchas de ellas peatonales para preservar su valor histórico, el estacionamiento es un factor externo que desafortunadamente no podemos controlar. No obstante, nos complace saber que pudo encontrar un lugar cercano al apartamento para aparcar.
Nos gustaría añadir que nuestro equipo siempre está a disposición para asistir a nuestros huéspedes en cualquier cuestión, y estamos encantados de ayudar con temas de estacionamiento, proporcionando opciones alternativas cuando sea necesario.
Nos alegra que el apartamento haya sido de su agrado y esperamos poder recibirle nuevamente en un futuro.
Respuesta del Departamento de Calidad
Dear María Teresa,
Thank you for your fantastic review. We are delighted to hear that you enjoyed the excellent location of our apartment, with its proximity to the city center and beautiful park. We´re glad you found the apartment well-decorated, comfortable, and well-equipped. Your kind words mean a lot to us, and we hope to welcome you back soon.
Respuesta del Departamento de Calidad
Dear Eileen,
Thank you for your feedback. We are pleased to hear that you found the apartment clean, comfortable, and spacious. We apologize for any inconvenience caused by the construction in the building and the delay in having your room ready. We appreciate your patience and are glad that you could store your luggage in the apartment while we resolved the situation. We hope the gesture we offered for the inconvenience was satisfactory. We greatly value your understanding and look forward to welcoming you back in the future for an even better experience.
Quality Department.
Respuesta del Departamento de Calidad
Dear Chris,
Thank you for your wonderful feedback. We´re thrilled to hear that you had an excellent stay at our apartment. It´s great to know that you found it clean, comfortable, and perfectly located for exploring Sevilla´s major attractions on foot. Your recommendation means a lot to us. We look forward to welcoming you back in the future.
Respuesta del Departamento de Calidad
Estimada María:
Muchas gracias por su comentario. Nos complace saber que disfrutó de la excelente ubicación y del moderno y bonito apartamento, así como de su completa dotación. Nos alegra que haya apreciado estar en pleno casco histórico, en la Plaza Santa Cruz. Esperamos tener el placer de recibirle nuevamente en el futuro.
Respuesta del Departamento de Calidad
Dear Isis,
Thank you for sharing your feedback with us. We are pleased to hear that you found our apartment clean and well-equipped for your family´s needs, and that you appreciated its great location within walking distance of all attractions.
However, we sincerely apologize for the inconvenience caused by the external construction during your stay. While external factors such as construction are beyond our control, we will certainly address this with the relevant personnel to ensure that quiet hours are respected. We regret any inconvenience experienced in this regard. Nevertheless, despite this, we are glad to know that our host was responsive and kind throughout your stay. Your recommendation means a lot to us, and we are committed to continually improving our services to provide a pleasant experience for all our guests.
Thank you once again for your understanding, and we hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.
Respuesta del Departamento de Calidad
Dear Pam,
Thank you for sharing your feedback about your recent stay in our apartment. We are pleased to hear that you appreciated the unbeatable location on a charming street close to boutiques, restaurants, and within walking distance of Sevilla´s highlights.
However, we sincerely apologize for the issues you encountered regarding water damage and the odor. Please be assured that we take such concerns seriously. Sometimes, odors can be influenced by external factors such as weather conditions. Nevertheless, we have taken note of your comments and will conduct a thorough inspection to address these issues promptly.
Thank you for bringing these matters to our attention. Your feedback helps us improve our services. Should you decide to visit Sevilla again, we would appreciate the opportunity to provide you with a more pleasant experience.
Quality Department.
Respuesta del Departamento de Calidad
Dear Sumeet,
thank you for sharing your feedback with us. We are pleased to hear that you had a pleasant three-night stay with us and found our location convenient, with various transportation options nearby.
Regarding the late check-in charge, we would like to clarify that our policy is transparently communicated on our website to ensure guests are informed prior to booking. On the other hand, we apologize if the amenities provided, such as coffee, sugar, oil, vinegar, salt, among others, were not sufficient for your needs.
Your feedback is invaluable, and we will take note of your suggestion. We also regret any inconvenience caused by the lack of glasses and assure you that we are already addressing this issue to ensure our apartment is adequately equipped for all our guests.
Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.
Respuesta del Departamento de Calidad
Estimada Patricia:
Muchas gracias por compartir sus experiencias con nosotros. Saber que ha disfrutado de su estancia es nuestra mayor satisfacción. Esperamos poder volver a recibirle muy pronto.
Respuesta del Departamento de Calidad
Estimado Fernando:
Agradecemos su comentario sobre su reciente estancia con nosotros. Lamentamos el inconveniente relacionado con el parking y nos gustaría resaltar que, al estar ubicados en el corazón de la ciudad, junto a los monumentos más históricos, puede ser complicado acceder a la puerta del edificio en coche debido a la disposición peatonal de la mayoría de las calles. Sin embargo, justo al lado del apartamento, se encuentra la famosa plaza de Santa Cruz, que permite hacer una parada rápida para descargar las maletas. Además, a tan solo 3 minutos de su alojamiento, hay un parking público disponible, que esperamos haya sido conveniente para usted. Gracias nuevamente por su reseña y esperamos poder darle la bienvenida de nuevo en el futuro.
Respuesta del Departamento de Calidad
Dear Sally,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know that you enjoy the location and accessibility. We eagerly await your return visit.
Quality Department.
Respuesta del Departamento de Calidad
Dear Jill,
Thank you for taking the time to share your feedback with us. We´re pleased to hear that you found our apartment lovely and enjoyed its fantastic location, cleanliness, and overall amenities. We appreciate your kind words about our responsiveness as hosts. Regarding your concerns, we apologize for any inconvenience caused by the limited number of keys and the noise issues in the front bedroom. Your feedback is valuable, and we will certainly take it into consideration for future improvements. We understand the importance of providing a comfortable stay for all our guests, and we will explore ways to address the noise concerns. However, we are glad to hear that despite the inconveniences mentioned above, you would still recommend staying here. We truly value your recommendation and hope to have the opportunity to welcome you back in the future, ensuring a more comfortable experience.
Respuesta del Departamento de Calidad
Dear Celine,
We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.
Parking nearby quite expensive, bedrooms/bathrooms appeared smaller compared to those advertised. Lack of natural daylight in bedrooms not the most comfortable for some.
Respuesta del Departamento de Calidad
Dear Mohammad,
Thank you for taking the time to share your feedback following your recent stay with us. We´re delighted to hear that you found our location convenient and our check-in process straightforward.
Regarding your comments about the size of the bedrooms and bathrooms, we apologize for any inconvenience caused. We understand that discrepancies between expectations and reality can occur, and we appreciate your understanding. Additionally, we regret to hear that the natural daylight in some parts of the apartment didn´t meet your expectations. It´s important to note that perceptions of brightness can vary from person to person. We´re sorry that the two interior courtyards and balcony didn´t provide sufficient light as you needed. Your feedback is valuable, and we´ll take it into consideration as we strive to improve our accommodations for future guests
Thank you once again for your review, and we hope to have the opportunity to welcome you back for an enhanced experience in the future.
Quality Department.
Respuesta del Departamento de Calidad
Estimado José:
Agradecemos sinceramente su comentario y nos complace saber que disfrutó de la estupenda ubicación de nuestro apartamento, cerca de los principales puntos turísticos. Nos alegra también que haya encontrado las habitaciones amplias y limpias, y que el espacio haya sido perfecto para tres parejas. Tomamos nota de su observación sobre la falta de enchufes en la zona de la cocina y la tendremos en cuenta para futuras mejoras. Apreciamos sus comentarios y esperamos tener la oportunidad de recibirle nuevamente en el futuro. Gracias por elegir nuestro apartamento para su estancia.
Respuesta del Departamento de Calidad
Dear Stela,
Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
Respuesta del Departamento de Calidad
Dear Key,
Thank you for your feedback. We´re glad to hear that everything was perfect. However, we regret any inconvenience with the shower. We´ll address the issue to ensure a seamless experience in the future. Thank you for choosing to stay with us. We hope to have the pleasure to serve you again in the future.
Respuesta del Departamento de Calidad
Estimado Cristian Arturo,
Gracias por tomar el tiempo para compartir sus positivas impresiones. Su satisfacción es nuestra mayor recompensa y nos complace haber cumplido con sus expectativas.
Saludos cordiales,
Departamento de Calidad
Respuesta del Departamento de Calidad
Dear Wanderly,
Thank you for your kind review. We´re delighted to hear that you enjoyed the excellent location, close to many restaurants and very near the Plaza de España. We´re pleased that you found the apartment spacious, comfortable, and with excellent showers. It would be a pleasure to host you again on your next visit to Seville.
Respuesta del Departamento de Calidad
Dear Sebastian,
Thank you so much for your wonderful review. We´re delighted to hear that you found Pablo´s apartment amazing and enjoyed the central location with easy access to tapas bars and shops. It brings us joy to know that the cleanliness and lovely decor added to your experience. We appreciate your kind words and are thrilled to have contributed to your remarkable memories in Sevilla. Thank you for choosing to stay with us, and we hope to welcome you back for more memorable moments.
Respuesta del Departamento de Calidad
Dear Suyeon,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Michael,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Martijn,
Thank you for taking the time to share your feedback on your recent stay at our apartment. We appreciate your positive comments about the excellent location and our host´s quick and friendly responses.
We regret to learn about the minor imperfections you encountered, such as the closet doors that do not close properly. We understand the importance of a seamless experience for our guests, and we would have liked to have been informed of these issues during your stay. Please know that we hold ourselves to high standards, and your feedback helps us address areas for improvement.
We are grateful for your overall positive experience and hope to have the opportunity to welcome you back in the future. If you choose to stay with us again, please don´t hesitate to reach out directly if you encounter any issues, as we are committed to ensuring your satisfaction.
Thank you for choosing our apartment, and we look forward to the possibility of hosting you again.
Best regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Anthony,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Barbara,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Nathaly,
We´re glad to know that our location met your expectations. Our team strives to offer a prime spot that enhances our guests´ experiences. Thank you for recognizing this aspect of your stay. We look forward to hosting you again in the future.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Estimado Ignacio:
Gracias por sus amables palabras y por compartir su experiencia. Estamos emocionados de saber que tuvo una estancia cómoda. Sería un placer darle la bienvenida de nuevo en el futuro.
Respuesta del Departamento de Calidad
Dear Leon A,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Martha,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Kind regards,
Quality Department
Ubicación genial, a un paso de todo. Apartamento muy limpio y con una decoración exquisita.
Respuesta del Departamento de Calidad
Estimada Almudena,
Nos gustaría hacerle saber lo agradecidos que estamos por su generoso comentario sobre su estadía en nuestro apartamento. Nos esforzamos por asegurarnos de que cada huésped tenga una experiencia excepcional durante su estancia con nosotros, y su comentario positivo es un testimonio valioso de nuestro trabajo duro. Su opinión es muy importante para nosotros y esperamos tener el placer de servirle nuevamente en el futuro cercano.
Saludos cordiales,
Departamento de Calidad
Respuesta del Departamento de Calidad
Dear Marleen,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Greg,
We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay. Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Stephanie,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Vlada,
Your positive experience in the city truly brings us joy. We´re thrilled that Seville left a lasting impression on you. It´s fantastic to know that you enjoyed your stay at Santa Teresa III as well. We aim to create memorable experiences, and your feedback encourages us to continue delivering exceptional service. Thank you for choosing us and for your kind words.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Jai R,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Michelle, Thank you for staying at Santa Teresa III. We´re delighted to hear that you enjoyed your time with us. Your positive feedback is greatly appreciated and motivates us to continue providing exceptional experiences for our guests. We look forward to the possibility of hosting you again in the future. Kind regards, Quality Department
Respuesta del Departamento de Calidad
Dear Michelle,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Weijia,
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment. Your positive comments are truly appreciated and we look forward to welcoming you back soon.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Camille,
We´re genuinely appreciative of your positive review. Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay. Thank you for being a part of our journey and for your kind words.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Bernard,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Seville. We look forward to welcoming you back again very soon.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Clare,
We´re glad to know that our location met your expectations. Our team strives to offer a prime spot that enhances our guests´ experiences. Thank you for recognizing this aspect of your stay. We look forward to hosting you again in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Dawn,
Knowing that your experience was enjoyable reminds us why we do what we do. If your future travels lead you back to us, we´d be delighted to provide you with another exceptional stay. Your feedback inspires us to aim higher in delivering top-notch service. Thank you for your kind words and for choosing us as your destination.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Suketu,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Aditya,
Thank you for your kind review. We´re glad you enjoyed your stay.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Alistair,
Thank you for your kind words. We´re thrilled you enjoyed your stay and appreciated our communication. We hope to welcome you back soon.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimado Celso.
Muchas gracias por su alta valoración. Si en el futuro decide volver a nuestra ciudad, siempre será bienvenido.
Un saludo.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Ellen, We are delighted to hear that our apartment was a highlight of your trip. Your feedback about our location is highly appreciated, and we are glad to know that we contributed to your positive experience. Thank you for choosing to stay with us, and we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Thank you for choosing our apartment for your recent stay. We genuinely appreciate your decision and sincerely apologize for any inconvenience you may have experienced during your visit. Your feedback is valuable to us, and we assure you that we are taking immediate steps to address the issue. We hope to have the opportunity to host you again in the near future, and we will do our utmost to ensure a flawless experience next time. Javier S.V. Quality Department.
Respuesta del Departamento de Calidad
We would like to extend our deepest gratitude for choosing our apartment as your home away from home. Your decision to stay with us is truly appreciated, and we hope that your experience was both comfortable and memorable. It would be an absolute pleasure to have the opportunity to host you once more in the future. Rest assured, we will continue to uphold our commitment to exceptional service to ensure your next stay is even better. Javier S.V. Quality Department.
Respuesta del Departamento de Calidad
Dear Martin, We´re so grateful for your kind words about your recent stay at our apartment. We´re thrilled that you enjoyed the convenient location and the welcoming atmosphere. Thank you for choosing us for your stay, and we look forward to welcoming you back soon. Javier S.V. Quality Department.
Respuesta del Departamento de Calidad
Dear Gemma,
Thank you for your thoughtful review and your kind words regarding our apartment. We are truly pleased that you appreciated its location, amenities and space. However, we sincerely apologize for the inconveniences experienced, specifically the electricity outage. We will strive to improve our communication to prevent such issues in the future. We appreciate your understanding and your kind recommendation despite these challenges. We look forward to hosting you again in our continually improved environment.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Iolanda,
We´re so grateful for your kind words about your recent stay at our apartment. We´re thrilled that you enjoyed the convenient location and the welcoming atmosphere. Thank you for choosing us for your stay, and we look forward to welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Denis,
We´re so grateful for your kind words about your recent stay at our apartment. We´re thrilled that you enjoyed the convenient location and the welcoming atmosphere. Thank you for choosing us for your stay, and we look forward to welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Jessica,
We would like to thank you for choosing to stay at our apartment in Seville and for sharing your lovely review with us. We are glad to know that you had a fantastic time and that everything was to your satisfaction. Your positive feedback is highly appreciated, and we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimado Sergio:
Ante todo agradecerle por habernos elegido para su estancia en Sevilla y por escribir esta gran reseña. Nos alegramos enormemente de saber que consiguiéramos hacer su estancia agradable. Estaremos encantados de volver a recibirle en su próximo viaje.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Ricardo,
We are honored by reading your review about your stay with us. We are very happy to know that we delivered an excellent service and that you enjoyed your stay with us.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Kelly,
We read with great pleasure this review about your stay. It is wonderful to know that we succeeded at delivering luxury and pleasant stays. Thank you for the recommendation, we look forward to hosting you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Pasqualini,
we could not be happier that you enjoyed your stay with us. Your satisfaction is our most precious reward.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimada Elidia,
Ante todo agradecerle por habernos elegido para su estancia en Sevilla y por escribir esta gran reseña. Nos alegramos enormemente de saber que consiguiéramos hacer su estancia agradable. Estaremos encantados de volver a recibirle en su próximo viaje.
Jose L.H. Campos
Director de Calidad
El apartamento es precioso, amplio, céntrico, pero a la vez en una zona muy tranquila. Las camas muy cómodas.
Nada. Todo fue perfecto
Respuesta del Departamento de Calidad
Estimada Lucía:
Le agradecemos elegirnos para su estancia en Sevilla y por escribir esta reseña. Nos alegramos enormemente de que disfrutara de cada aspecto de su estancia. Esperamos tener la oportunidad de volver a recibirle de nuevo pronto.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Estimada Almudena:
Le agradecemos sus impresiones y críticas constructivas, ya que nos brindan una oportunidad de saber en qué aspectos podemos mejorar. Esperamos nos dé la oportunidad de servirle de nuevo pronto, asegurándonos de que superamos sus expectativas.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Mark,
Thank you for having chosen us for your stay in Seville and for the recommendation. We will be delighted to host you again on your next trip to Sevilla.
Respuesta del Departamento de Calidad
Dear Cree,
Thank you for this lovely review on our apartment and thank you for the remarks on the keys as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Paul,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.
Jose L.H. Campos
Quality Department Manager
Las indicaciones del check in
Pagar 30€ por entrada posterior 21:00 horas. En otros establecimientos nos han Edy las llaves en algún lugar
Respuesta del Departamento de Calidad
Estimado Jose Luis:
Le agradecemos la evaluación que nos ha dejado y sus comentarios constructivos. Estos nos ayudan a saber en qué campos podemos seguir mejorando. Esperamos poder volver a darle la bienvenida en el futuro.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Nima,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.
Respuesta del Departamento de Calidad
Dear Valentina, Thank you for the wonderfull review and for praising its location as well as some of the amenities it is presented with. We also take good note of your feedback to provide a better experience to our future guests. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Dylan, thank you for taking the valuable time to leave a review of your personal experience. We are delighted to know that you enjoyed your time with us and loved the apartment for its prime location and excellent service. We certainly hope you will give us the pleasure of welcoming you back in the near future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Thomas, thank you for sharing your experiene with us. For sure, our prime location offers an easy way to explore the city, and we appreciate your highlights on it.
We would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Mo, thank you for your kind feedback. We look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Claire, we are excited to learn you had a great stay with us. Thank you for taking a moment to share your feedback. It would be a pleasure to welcome you back anytime you plan a visit to Seville.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Dainis, thank you very much for taking the time to review your stay with us. We are delighted to know that you enjoyed your time with us and loved the apartment for its prime location. We certainly hope you will give us the pleasure of welcoming you back in the near future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Solange, thank you very much for staying with us and takling the time to review your stay. We highly appreciate your constructive feedback, as it helps our team to understand how our guests enjoy they stays and how we can improve their experience.
Again, thank you very much for your time, we look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Melissa, thank you very much for choosing our apartment for your stay in Seville and taking the time to share your personal experience with us. We also appreciate your kind recommendation and it would be a pleasure to welcome you back anytime you plan a visit to Seville.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Isabel, thank you very much for your kind feedback, and for highlighting the cleanliness and location of our property.
We hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Florita, thank you very much for choosing our apartment for your stay in Seville and for taking the time to review your stay with us. Your constructive insights are appreciated.
Next time you visit our city, we would love to have you stay with us again.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Avi, thank you very much for taking the time to review your stay in our apartment. We are delighted that you enjoyed your stay and we would love you to come back and enjoy more memorable days with us.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Thank you for choosing our apartment for your stay and the lovely review. We and are delighted to read that we were able to match your holiday expectations and hope to see you again soon.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Estimado Guillermo, muchas gracias por elegir nuestro apartamento para su estancia en Sevilla. Agradecemos sus comentarios sobre excelente ubicación de nuestra propiedad y esperamos que nos visite de nuevo en el futuro.
Aija T.
Departamento de Calidad
Respuesta del Departamento de Calidad
Dear Maria, thank you very much for sharing your opinión and comments about the apartment, we are sure our future guests will appreciate them, as we did.
We hope to meet you soon again.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Thank you very much for taking the time to leave us your review. We are glad to know that you enjoyed your stay in our apartment with its unbeatable location.
We look forward to meeting you in near future again.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Carole, thank you for sharing your experience with us, we really appreciate your feedback.
We certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.
Aija T.
Quality Department
La localisation est fabuleuse et super calme
L´appartement C au RDC a un problème d´odeur lié au siphon de sol des petits terrassons c´est franchement pas agréable et une des salles de bains n´a pas de ventilation
Respuesta del Departamento de Calidad
Dear Pascal, thank you very much for taking the time to review your stay with us. Your constructive insights are appreciated.
We certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Pat, thank you for providing us with detailed feedback about our apartment and your personal experience. It is great to read that the apartment perfectly adapted your needs and you had a comfirtable stay with us.
We would like to appologize for the delay in the checkin process, and for the imperfections of cleaning service you describe in your review and although your comments do not seem to match the usual feedback we receive, we will make sure to discuss your review with all team members so as to avoid giving this kind of impressions to our guests.
We thank you for choosing our apartment for your holiday and we look forward to having the opportunity to serve you again in the future.
Aija Teilane
Quality Department
Respuesta del Departamento de Calidad
Muchas gracias por sus comentarios.
Nuestra ubicación superior en el corazón de Sevilla ofrece a nuestros huéspedes una estancia memorable y la posibilidad de explorar la ciudad, nos alegra que lo haya disfrutado.
Le damos las gracias por haber elegido nuestro apartamento para sus vacaciones y esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija Teilane
Departamento de Calidad
Respuesta del Departamento de Calidad
Thank you very much for choosing our apartment on this occasion and for your comments regardin gyour stay.
It is such a pleasure for us to read that our superior location was a highlight of your stay, in addition to our hardworking staff. We are glad that we were able to match your holiday expectations and hope to be able to welcome you back very soon.
Aija Teilane
Quality Department
Prachtig ruim, schoon en modern appartement met 3 slaapkamers en elk een eigen badkamer. Gelegen aan een heel klein pleintje dicht bij veel gezellige restaurantjes en bezienswaardigheden. Het is echt een aanrader!
Eigenlijk helemaal niks. Als ik toch wat moet zoeken...de tv was kapot gegaan bij de vorige huurders en die hebben ze die niet vervangen. En er is geen plaats in de buurt om je auto te parkeren.
Respuesta del Departamento de Calidad
We would like to thank you for the praising review you shared following your visit and it is a pleasure for us to read that we were able to match your expectations.
We appologies for any inconveniences regarding the missing TV, however we would like to take the opportunity to inform you that it has been replaced now.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Aija Teilane
Quality Department
Respuesta del Departamento de Calidad
Estimada Mª Noel
Estamos encantados con tu comentario, esperamos tener la oportunidad de volver a alojarla en nuestro apartamento
Un saludo
Respuesta del Departamento de Calidad
Dear Sophie
Thank you very much for the time you spent to share your personal impressions of your stay at our Santa Teresa apartment. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Regards
+ Mit dem Vermieter waren wir telefonisch in Verbindung, wodurch wir schon erwartet wurden. Die Wohnung ist mit ihren 3 Zimmern und Bädern sehr geräumig. Es wurde auch immer nachgefragt, ob wir was benötigen. Die Lage ist super, da man wirklich sehr schnell zu Fuß bei den Hotspots ist. Vom Vermieter wurde ein Platz in der öffentlichen Tiefgarage organisiert, ist aber sehr weit von der Unterkunft entfernt.
- Eine Terrasse entpuppte sich als 1,5 x 1,5 großer mit Glas umgebener Lichtschacht, die zweite Terrasse war ebenfalls ein Lichtschacht, aber überdacht und die dritte Terrasse (winzigst), die im Freien war, konnte nicht genützt werden, da sie mit einem Eisengitter versperrt war, welches sich nicht öffnen ließ (Schlüssel gab es schon). Nur diese Tür bracht Frischluft, alle anderen Fenster waren entweder in den Gang schauend, oder in die Wohnung.
La ubicación para lo que necesitaba excelente
la limpieza del baño
Respuesta del Departamento de Calidad
Estimado Somoza,
En primer lugar, nos gustaría darle las gracias por haber elegido nuestro apartamento para sus vacaciones en Sevilla y por informarnos de sus preocupaciones relativas al tiempo que pasó con nosotros, ya que ello nos da la oportunidad de observar las áreas que pueden tener un pequeño margen de mejora. Lamentamos su descontento con la limpieza del baño, somos plenamente conscientes que la higiene y la limpieza son aspectos de gran importancia para que nuestros huéspedes se sientan plenamente cómodos en nuestros apartamentos. Para una ocasión futura, por favor no dude en contactar con nosotros. Gracias una vez más por elegirnos y por sus críticas constructivas, esperamos tener la oportunidad de servirle de nuevo en el futuro.
Fátima Roca- responsable Dpto. de Calidad.
When we had a problem locking ourselves out of the flat, Anna responded immediately to resolve the issue.
Respuesta del Departamento de Calidad
Dear Tracey,
Thank you very much for leaving these wonderful comments, we are delighted that you enjoyed your stay among us. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Fátima Roca- chief of Customer Service
Respuesta del Departamento de Calidad
Cher Alexandre, Nous vous remercions de partager votre opinion sur vos vacances avec nous. Notre objectif principal est de veiller à ce que nous continuions à offrir des expériences positives à nos clients et vos commentaires nous aident. Nous regrettons de lire votre insatisfaction à propos de la propreté et de notre personnel. Chez Genteel Home, nous nous efforçons d’assurer une efficacité totale dans ce domaine. Pour une occasion ultérieure, n´hésitez pas à nous contacter pour signaler d´éventuelles imperfections dans le service. L´équipe agira rapidement dans l´intention de résoudre le problème et de corriger les inconvénients. Nous sommes impatients d’avoir l’occasion de vous servir à nouveau et de dépasser les attentes. Fátima Roca - Chef du service clientèle
Everything about this property was beyond fabulous, from Lola who helped us with the check-process, to Fatima who continued to check on us ( via Whatsapp) throughout our stay and offered to help us with any question or need, to the property´s unbeatable location and modern amenities, everything was 10/10. I HIGHLY recommend this property for anyone who wants to visit Seville. It´s located in the heart of the touristic area and is literally a few minutes walk from the main attractions. the neighborhood is super safe and the apartments are modern, secured, roomy, and very clean. I will definitely be staying here if I ever go back to Seville. Special thank you to Lola and Fatima for their outstanding service.
The facilities for drying clothes & towels were not adequate in an apartment for 6 people. The balcony cannot be used as per Seville authorities´ rules about the old quarter.A washer/dryer would be a solution. We stayed for 4 nights.