Moderno y elegante apartamento totalmente reformado de dos dormitorios, un baño y patio privado a pocos minutos a pie del centro de Sevilla.
Al entrar al apartamento le recibirá el salón de concepto abierto y con cocina diáfana. El salón se compone de un sofá, dos sillones, Smart TV y mesa de café, y dos balcones con vistas al exterior. En la zona de la cocina está completamente equipada con todos los utensilios necesarios para su estancia , a su vez, una zona de comedor para cuatro comensales.
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El explotador de este alojamiento se obliga a prestar junto con el servicio de alojamiento, los siguientes servicios:
• Servicio de restauración cuya carta puede consultar aquí
• Este establecimiento cuenta con un servicio propio de guarda y custodia de equipajes de lunes a viernes (excepto festivos), para clientes premium, con recogida por nuestro personal en el propio apartamento. Las tarifas son de 5€ por bulto. Sábados, Domingos o Festivos, pueden usar el servicio de otras empresas en locales habilitados para ello, a unos 5€ por maleta apróx.
• Limpieza periódica semanal y cambio de ropa de cama, y baño obligatoriamente en estancias superiores a 6 noches. Incluida en el precio.
*Posibilidad de limpieza periódica diaria aparte. Consultar precio.
Apartamento Acetres I
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Beautifully presented apartment which we loved our time in. It was comfortable and spacious and we really appreciated the mid-stay clean. Staff were all really responsive and friendly when we had any questions. Location was perfect for getting to everywhere. Right round the corner from the main shopping area and Setas de Sevilla.
While the location was perfect for getting around, it was in a busy area which meant there was constant noise. Don’t forget your earplugs! There was also construction work which started at 7am on weekdays which was a bit earlier than we were prepared for. We wanted an apartment with patio space but the access was via the bathroom and overlooked by neighbouring flats so we didn’t use it. Lots of things were provided like washing up liquid and dishwasher tablets which was great. Just a minor point but some hand soap and a towel for the kitchen would have been great!
La ubicación del apartamento es ideal. El apartamento tiene dos dormitorios amplios con camas de calidad y un baño grande. El apartamento estaba limpio y era muy cómodo. El contacto con el propietario fue muy agradable y fácil. Lo pasamos de maravilla en Sevilla.
Me gustó todo, la propiedad impecable, muy equipada y moderna, todo funcionando a la perfección, camas comodísimas y la ubicación inmejorable.
Emplacement , équipements ,calme , réactivité et gentillesse du personnel , ponctualité
Légère odeur d’égouts dans l’appartement Isolation thermique Manque de lumière du jour
Respuesta del Departamento de Calidad
Dear Medhi,
Thank you for your kind comments. We are pleased to hear that you appreciated the location, amenities, tranquility, and the responsiveness and kindness of our staff, as well as their punctuality.
However, regarding the slight odor you mentioned, we regret any inconvenience caused. Such odors can sometimes be more noticeable due to external factors such as weather conditions, which can amplify them. Please rest assured that we are committed to maintaining a clean and pleasant environment for all our guests. We also appreciate your feedback on the other aspects mentioned, which we will take into consideration for future improvements.
Thank you for choosing us, and we look forward to welcoming you again, ensuring a more comfortable stay.
Quality Department
Ligging top Bedden top Inrichting smaakvol en top
Sterke geurhinder van de riool. Slechts 1 sleutel ter beschikking wat best vervelend is als je met 4 bent met verschillende activiteiten
Do cheiro ao entrar no apartamento. Parece vindo da rede de esgoto.
Respuesta del Departamento de Calidad
Dear Melissa,
Thank you for sharing your feedback. We are pleased to hear that you enjoyed the apartment’s location and comfort.
Regarding the odor, we understand your concern. We would like to assure you that the building is regularly maintained, and this issue is often linked to external factors, such as the age of the plumbing system or temporary conditions like the weather. Nonetheless, we take your comments seriously and will review the situation to ensure it is appropriately addressed.
Thank you for choosing us. We truly appreciate your feedback and look forward to welcoming you back in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Laura,
Thank you for your kind words regarding your stay. Hosting you has been a delight, and we hope to have the privilege of welcoming you again.
Our flat was beautiful and the staff went over and above our expectations! The location was spectacular. We were within walking distance of anything we wanted to see in Centro.
La ubicación, las camas súper cómodas, bonita decoración
Olor a aguas negras en el baño
Respuesta del Departamento de Calidad
Estimada Yetzabel,
Le agradecemos sinceramente por compartir su experiencia con nosotros. Nos complace saber que disfrutó de la ubicación, la comodidad de las camas y la decoración de nuestro alojamiento.
Sin embargo, lamentamos las molestias ocasionadas durante su estancia. Cabe señalar que la presencia de olores puede estar relacionada con las condiciones climáticas y la humedad propias de esta época del año, lo que en ocasiones puede hacer que dichos olores se perciban con mayor intensidad. Le aseguramos que estamos trabajando para minimizar estos inconvenientes y garantizar el máximo confort de nuestros huéspedes.
Agradecemos su comprensión y esperamos tener la oportunidad de recibirle nuevamente en el futuro para brindarle una estancia completamente satisfactoria.
Departamento de Calidad.
Very Clean, nice and light. Towels and linens were changed half way through the week. Very prompt responses to queries Good range of crockery and utensils Extremely comfy beds
Struggled a bit with WiFi Spanish drainage system a tad whiffy- but the apartment was very clean
Respuesta del Departamento de Calidad
Dear Preston,
Thank you for your thoughtful review. We´re delighted to hear that you enjoyed the apartment, its cleanliness, and the comfort of the beds. It´s great to know that the prompt responses and the range of crockery and utensils met your expectations.
We appreciate your feedback on the WiFi and the drainage system. We´ll review these areas to ensure a better experience for future guests.
We´re glad that, overall, you found the apartment very clean and comfortable. We would love to welcome you back on your next visit.
Quality Department.
Respuesta del Departamento de Calidad
Estimada Josefina:
Gracias por compartir sus comentarios con nosotros. Lamentamos cualquier inconveniente que haya experimentado a su llegada. Le aseguramos que este no es el estándar habitual de limpieza que nos esforzamos por mantener, y tomaremos nota de su observación para revisar nuestros procedimientos y evitar que situaciones como esta se repitan en el futuro.
Esperamos que, a pesar de este inconveniente, su estancia haya sido agradable y que las instalaciones del inmueble, así como todos los demás aspectos de su alojamiento, hayan sido de su total agrado. Gracias por elegirnos.
Respuesta del Departamento de Calidad
Dear Joel,
Thank you for sharing your feedback. We are pleased to hear that you found the apartment beautiful.
However, we regret the issue you experienced with the occasional presence of unpleasant odors. We would like to highlight that this can sometimes be influenced by external factors, such as the weather, but we will certainly take your comments into account and review the situation to prevent any recurrence.
Regarding the Wi-Fi, we sincerely apologize for the inconvenience caused by the irregular connection. We will look into this matter to ensure it functions properly and to avoid similar situations in the future.
We truly appreciate your valuable comments, as they help us identify areas for improvement. We hope to have the opportunity to welcome you back in the future to provide a better experience.
Respuesta del Departamento de Calidad
Dear Beate, Thank you for your review and for sharing your feedback. We’re glad to hear that you enjoyed the location and the apartment. We apologize for the inconvenience caused by the odor, which can sometimes be due to external factors such as the weather or pollution in the area. We will take your comments into consideration to improve the situation. We also appreciate your understanding regarding the nearby construction. We look forward to welcoming you again in the future.
Location of the apartment is excellent, and the street is quiet yet close to so many sites and cultural areas, shopping and food!! We saw everywhere by foot, and easily. Helpful advice and information from Genteel Homes prior to our arrival, and we were facilitated with a late check-in (at a cost) by friendly staff. The apartment had everything we needed, comfortable beds, great shower, and great cooking facilities. Wi-Fi, TV all great also for rest times. Carrefour Express 2 minute walk away.
We had an issue with the washing machine flooding, but the staff were attentive asap.
Respuesta del Departamento de Calidad
Dear Anne,
Thank you for your thoughtful review. We are delighted to hear that the apartment’s central yet peaceful location allowed you to enjoy Seville’s cultural sites, shopping, and dining with ease. It’s wonderful to know that the amenities, including the comfortable beds, shower, and kitchen, met your expectations and contributed to a comfortable stay.
We’re also glad our team could assist with your late check-in. We apologize for the washing machine issue and are pleased that our staff was able to respond promptly. Thank you for choosing us, and we look forward to welcoming you back on your next visit to Seville.
Quality Department.
The whole apartment stinks from the drain
Respuesta del Departamento de Calidad
Dear Niklas,
Thank you for your feedback. We are pleased to hear that you liked the location of the apartment. However, we sincerely apologize for the inconveniences and odors you experienced during your stay. It is important to note that weather conditions, particularly rainfall, can sometimes lead to the presence of these odors, making them more noticeable at certain times. We are actively working to address this issue and ensure a more pleasant experience for our guests.
We appreciate your comments and hope to have the opportunity to welcome you back in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Pietro,
Thank you for sharing your experience. We are pleased to hear that you enjoyed the central location of our apartment and its tranquility despite the lively surroundings. It´s great to know that the apartment´s size was suitable for your family. We hope to welcome you back in the future.
Nulla
Non c´è nulla che non mi è piaciuto
Respuesta del Departamento de Calidad
Dear Claudio,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Quality department.
Excellent emplacement. Proche de toutes les commodités et des principaux sites à visites et autres centres d’intérêt.
Respuesta del Departamento de Calidad
Dear Laila,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Quality Department.
Respuesta del Departamento de Calidad
Dear Istvan,
Thank you for sharing your detailed feedback about your stay. We appreciate your insights and are glad to hear that you found the place nice, with an excellent location and a new feel, conveniently close to everything.
We apologize for any inconvenience caused by the check-in process and the extra charges outside office hours. We would like to emphasize that, in line with our commitment to transparency, information regarding late check-in rates is readily available on our website. This ensures that our guests can access this information at any time and make informed decisions accordingly. We also regret that the Wi-Fi did not meet your expectations and will look into this issue to ensure a more reliable connection for future guests.
Regarding the key set, we understand that it may have been an inconvenience and will consider providing additional sets to make your stay more comfortable. We´re glad you enjoyed the local restaurant and hope these dining experiences added to your enjoyment.
We appreciate your feedback and hope to have the opportunity to welcome you back in the future.
Respuesta del Departamento de Calidad
Dear Bianca,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Respuesta del Departamento de Calidad
Dear Wilson,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Respuesta del Departamento de Calidad
Estimado Luis Miguel:
Agradecemos sinceramente su comentario entusiasta sobre su estancia en nuestro apartamento de lujo. Nos alegra saber que disfrutó de la decoración elegante y la impecable limpieza, así como de la conveniente ubicación.
Esperamos haber superado sus expectativas en cuanto a comodidad y servicios. Nos complace saber que encontró útil nuestro servicio de contacto con guías turísticos locales.
Gracias por su recomendación y por elegirnos como su alojamiento en esta ocasión. Estaremos encantados de recibirle nuevamente en el futuro.
Respuesta del Departamento de Calidad
Dear Paul,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear Vera,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Respuesta del Departamento de Calidad
Dear Kate,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear Jill,
Thank you for your wonderful feedback. We´re delighted to hear that you found our place great and that the check-in process was super easy. It´s fantastic to know that you enjoyed the beauty of our location on a quieter street yet still close to everything. We appreciate your recommendation and hope to welcome you back when you visit Seville again.
Respuesta del Departamento de Calidad
Dear Chung,
Thank you for your lovely review. It was an honor to have you as our guest. We eagerly await your return visit.
Respuesta del Departamento de Calidad
Dear Ines,
We deeply value your outstanding review. It brings us immense joy to learn that your stay in our delightful apartment was thoroughly enjoyable. Your gracious compliments regarding our reception staff are sincerely appreciated, and we are pleased to hear that they contributed positively to your experience. We eagerly anticipate the opportunity to welcome you back for another delightful stay in beautiful Seville.
Respuesta del Departamento de Calidad
Dear Constantin,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Respuesta del Departamento de Calidad
Dear Silvia,
We extend our gratitude for providing feedback on your recent stay at Silvia´s place. It brings us satisfaction to learn that you found the apartment to be stylish, clean, and comfortable, with particular emphasis on the quality of the beds.
We offer our sincere apologies for the inconvenience caused by the issue with the shower drainage. Please rest assured that our dedicated maintenance team promptly addressed and rectified the problem. Your patience and understanding during this time are greatly appreciated. Regarding the WiFi, we apologize for any intermittent connectivity you may have experienced. Ensuring a consistent and reliable internet connection for our guests is a priority, and we are committed to investigating this matter further to implement necessary improvements.
Despite these challenges, we are pleased to hear that you enjoyed the overall experience and appreciated the apartment´s excellent location. Thank you for selecting our accommodation for your stay, and we look forward to the opportunity to welcome you back in the future for a more seamless and enjoyable experience.
Respuesta del Departamento de Calidad
Estimado Alvaro:
Nos complace que haya disfrutado de su estancia en nuestro apartamento y que haya encontrado nuestras instalaciones bien reformadas. Agradecemos su amable reseña y esperamos tener la oportunidad de servirle de nuevo pronto.
Respuesta del Departamento de Calidad
Dear Jeremy,
Thank you for your kind words about our apartment. We´re glad to hear that you found it spacious, well-furnished, and quiet during your stay. Regarding the pricing, we do adjust our rates based on seasonal demand and availability. We understand that prices may vary, and we strive to offer competitive rates while providing a high-quality experience. We appreciate your feedback and hope to welcome you back in the future.
Respuesta del Departamento de Calidad
Dear Abdelhadi,
We wanted to express our deepest appreciation for choosing our apartment for your recent stay. Your opinion is highly valued, and we hope that our facilities and services met all your needs. It would be an absolute pleasure to have the opportunity to host you again soon.
Tres bonne literie (tres grands lits individuels), tv connectée, localisation hyper-centre, climatisation réversible, bien équipée (sel, pastilles lave-vaiselle, etc... bien apprécié !), très bonne communication avec l´agence (gestion très pro), propre, proche commerces. Nous avions le logement de 90m² (1 chambre coté rue, 1 chambre coté cours).
Niveau wifi trop faible (émetteur à changer ?)
Respuesta del Departamento de Calidad
Dear Vincent,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Regarding the wifi, ee will check and test the wifi quality immediately to ensure a good connection for future guests.
It´s our pleasure to have met your expectations, and we hope to host you again in the near future.
Kind regards,
Quality Department