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Dúplex
San Agustín Terrace III

Málaga · Centro

9,6 (98 valoraciones)


1-6
Personas

2
Dormitorios

2
Baños

169 m2
Superficie

Sobre el alojamiento

Espectacular dúplex en pleno centro histórico de Málaga, junto a la Catedral de la Encarnación. Se encuentra en un gran edificio de nueva construcción por dentro, completamente reformado con lujosas calidades.

El apartamento cuenta con una cocina completamente equipada con todo lo necesario para su estancia en el alojamiento, esta se encuentra nada más entrar en el apartamento. A mano izquierda, pasando una puerta corredera, accedemos al salón abuhardillado, característica que hace del salón una de las estancias con más encanto del apartamento y dónde encontramos diferenciadas las zonas de estar con sofá y televisión y la zona de comedor, además de tener un pequeño aseo.

Desde el propio salón, podemos acceder a uno de los dos dormitorios, también abuhardillados, con cama de matrimonio de 160x200 y baño en suite con plato de ducha. El otro dormitorio lo encontramos en la segunda planta, subiendo las escaleras del salón, este tiene una cama de matrimonio grande de 180x200 y baño en suite con bañera. Al final de las escaleras encontramos una pequeña y acogedora terraza, con unas maravillosas vistas a la Catedral de Málaga.

Situado en una ubicación inmejorable, en pleno corazón de Málaga, junto a la Catedral, el Museo de Revello de Toro, la mítica iglesia de San Agustín, el Museo Picasso, la Alcazaba y el Teatro Romano.

Un apartamento perfecto para aquellos que visiten la ciudad por su oferta cultural y gastronómica por su inmejorable ubicación para poder recorrer el centro de Málaga a pie y disfrutar sus principales monumentos y los lugares con más encanto de la ciudad.

Aire acondicionado Centralizado
Calefacción Centralizado
Servicios Jabón, gel, champú, sábanas y toallas
Mascotas No permitidas
Cuna Disponible
Terraza Privada
Planta 4ª Planta
Ascensor Disponible
Sofá-cama Capacidad 1-2 personas
Fibra óptica Gratis
Televisión Smart TV
Cafetera Cápsulas
Ver todos los equipamientos

Servicios

> Check-in en persona.
> Att. al cliente.
> Disponible cuna y trona bajo petición.
> Servicio de lavanderia bajo petición.

Normas de la casa

> Check-in: de 15:00h a 21:00h.
> Check-out: antes de las 11:00h.
> No está permitido celebrar fiestas o eventos.
> No está permitido fumar en la propiedad ni zonas comunes
> Reducir el ruido de 23:00h a 9:00h
> Este alojamiento no permite mascotas.

Información Adicional

> Late Check-in: Las entradas a partir de las 21:00h tienen un coste extra que deberá ser pagado a su llegada a la persona que les reciba.
De 21:00h a 00:00h: 30€. De 00:00h a 02:00h: 50€.


> A/MA/01703


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La reserva de cada alojamiento de Genteel Home conlleva el ofrecimiento de experiencias o actividades extras para mejorar su estancia, las cuales son gestionadas por proveedores externos, que las pondrán en su conocimiento a través de e-mail o WhatsApp, pudiendo usted contratarlas o rechazarlas. Para más información sobre la gestión de experiencias y actividades extras de los alojamientos, visite nuestra Política de Privacidad en nuestra web oficial
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El explotador de este alojamiento se obliga a prestar junto con el servicio de alojamiento, los siguientes servicios:




• Servicio de recepción y custodia de equipajes. De lunes a viernes de 10:00h a 15:00h. Incluido en el precio.


• Limpieza periódica semanal y cambio de ropa de cama, y baño obligatoriamente en estancias superiores a 6 noches. Incluida en el precio.


*Posibilidad de limpieza periódica diaria aparte. Consultar precio.


Valoración de la propiedad

9,6 (98 Valoraciones)

Ubicación
9,9
Calidad
9,4
Limpieza
9,6
Personal
9,5
Instalaciones
9,4
Recomendación
9,8

Nos interesa tu opinión


Opiniones de nuestros clientes

Axel Kerouani8
DIC 2024
Emplacement privilégié !
L’emplacement est idéal pour visiter Malaga. Il se trouve au cœur de tout mais l’absence de bars et de restaurants dans la rue permet d’être au calme absolu. L’appartement est joliment décoré et la literie est très confortable. La terrasse donnant sur la cathédrale est un plus !
L’appartement est très propre et le ménage était excellent. Néanmoins il présente des signes d’usure suite aux locations successives : traces aux murs, cadres abîmés, stores cassés, un peu de vaisselle ébréchée. L’appartement mériterait un peu de remise en état pour être parfait !
Respuesta del Departamento de Calidad

Dear Axel,

Thank you sincerely for taking the time to share your review. We are glad to hear that you enjoyed the excellent location of the apartment, right in the heart of Málaga, as well as its decoration, the comfort of the bedding, and the views of the cathedral from the terrace. We also appreciate your positive comments about the cleanliness of the apartment.

We regret that some aspects of your stay did not fully meet your expectations. We will take your feedback into consideration for possible future improvements, as our goal is always to provide a high-quality experience for our guests.

Once again, we truly appreciate your valuable feedback and hope to welcome you again, providing you with an even more enjoyable stay.

Quality Department

Donna Clark10
DIC 2024
Excellent apartment.
Respuesta del Departamento de Calidad

Dear Donna,

Thank you so much for sharing your feedback. We are delighted to hear that your experience in our apartment was excellent.

Once again, we truly appreciate your kind feedback, and we look forward to the opportunity to welcome you again in the future.

Renske Keulen10
DIC 2024
No ha dejado ningún comentario.

Alan Brown10
DIC 2024
Would highly recommend, host very helpful, looking forward to a return trip
Very clean , centrally located , overall beautiful apartment
Everything was perfect 10/10
Respuesta del Departamento de Calidad

Dear Alan,

Thank you so much for your excellent review. We are very pleased to hear that you had such a positive experience and that everything met your expectations. It´s wonderful to know that you found the apartment clean, well-located, and beautiful. We truly appreciate your kind words about our hospitality, and we look forward to welcoming you back on your next trip.

Quality Department

Maciej Krauze10
DIC 2024
Great place. Placed right by the cathedral. Cathedral view from the tarrace. Close to all turistic attractions near old town. Greatly recommended.
Respuesta del Departamento de Calidad

Dear Maciej,

Thank you very much for taking the time to share your experience. We are delighted to hear that you enjoyed our prime location next to the cathedral and the stunning views from our terrace. It’s wonderful to know you also took advantage of being close to the main attractions in the old town.

We truly appreciate your recommendation, and it brings us great joy to know your visit was so positive. Thank you again for your kind words.

We look forward to the pleasure of welcoming you back in the future.

Claudia Hofmann10
NOV 2024
No ha dejado ningún comentario.

Bret Davis10
NOV 2024
Location was perfect. Close to all of the sites, shopping, and restaurants. Apartment is on the top floor with a rooftop terrace that has a great view of the cathedral. Elevators were great. Air conditioning worked well with plenty of hot water. Kitchen was well equipped with microwave, oven, and washer/dryer. Important note is that the building is in n a pedestrian only area so closet parking is a 5 minute walk away and costs 25 euros per day. Would absolutely recommend this place. Lots of room to spread out and has 2.5 bathrooms
Respuesta del Departamento de Calidad

Dear Bret, Thank you so much for your review! We´re happy to hear you enjoyed the location, the views from the terrace, and the amenities in the apartment. We also appreciate you sharing the parking details for future guests. We look forward to welcoming you back soon!

Bret Davis10
NOV 2024
Great location. Very quiet in a busy neighborhood. The upstairs terrace with view of Cathedral was an upside bonus. Bedrooms were great and private. Easy for two couples to share the apartment. Tons of restaurants just steps away. I will stay here again!
Respuesta del Departamento de Calidad

Dear Burton,

Thank you for your kind words regarding your stay. Hosting you has been a delight, and we hope to have the privilege of welcoming you again.

Pascal Telaar10
OCT 2024
all perfect
Respuesta del Departamento de Calidad

Dear Pascal,

Thank you for this review of your stay. We are thrilled that you found everything to make your stay a special one.

Quality Department

Valérie Thollot10
OCT 2024
L’appartement de Rocio est très agréable et super bien placé au coeur du centre historique et pourtant très au calme. La terrasse avec la vue sur la cathédrale est magnifique. Appartement lumineux, très propre et bien entretenu, la décoration est soignée et de qualité. Lits faits à l’arrivée et changement des draps et linge de toilette. Nous avons passé un super séjour et reviendrons avec grand plaisir. Nous recommandons à 100%.
Respuesta del Departamento de Calidad

Dear Valérie,

Thank you for your kind feedback about your stay with us. We´re delighted to know that you found the location of our apartment to be convenient, and that you enjoyed the stunning views. It was a pleasure having you as our guest, and we look forward to welcoming you back soon.

Quality Department.

Diane Williams8
OCT 2024
Loved the apartment and especially the location. Our only issue was the stairs to the second bedroom had no railing for the top several steps which was a bit challenging for seniors. Especially when carrying suitcases.
Respuesta del Departamento de Calidad

Dear Diane,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review and we look forward to serving you again in the future.

Quality Department

Maria Pia Lopez9
OCT 2024
¡Ideal estancia en Málaga!
La ubicación y en general el apartamento son ideales. Me quedaría aquí una y otra vez. Camas cómodas, apartamento súper espacioso en el puro centro de Málaga.
El baño de visitas no estaba funcionando y cuando llegamos nos dijeron que lo habían enviado a arreglar pero que no sabían por qué no lo habían hecho. Igual nuestros cuartos tenían baño, pero si una paga por el apartamento lo ideal sería que todo estuviese funcionando. Y, de lo contrario, que ofrezcan algún tipo de compensación.
Respuesta del Departamento de Calidad

Estimada María,

Gracias por compartir su experiencia y por destacar los aspectos positivos de su estancia, como la ubicación, el espacio y la comodidad del apartamento. Nos alegra saber que disfrutó de su tiempo en Málaga.
Lamentamos sinceramente que el baño de visitas no estuviera operativo durante su estancia. Tan pronto como fuimos conscientes del problema, hicimos todo lo posible por solucionarlo enviando a un técnico para realizar las reparaciones necesarias. Sin embargo, debido a factores externos fuera de nuestro control, no fue posible resolverlo a tiempo.
Esperamos que pueda comprender que, aunque hacemos un esfuerzo continuo por mantener todo en perfecto estado, el uso frecuente de las instalaciones puede ocasionalmente ocasionar fallos imprevistos.
De nuevo, le pedimos disculpas por las molestias ocasionadas y agradecemos sus comentarios, que nos ayudan a mejorar la experiencia de nuestros huéspedes. Esperamos tener la oportunidad de recibirle nuevamente en el futuro y ofrecerle una estancia completamente satisfactoria.

Departamento de Calidad.

Hans Ulrich Wehrli10
OCT 2024
No ha dejado ningún comentario.

Gillian Ward-Brown10
SEP 2024
Can’t wait to come back
Fantastic location. The property was spacious, clean, secure and very tastefully decorated. We loved the out door terrace.
Lack of toiletries and one of the toilets didn’t work.
Respuesta del Departamento de Calidad

Dear Gillian,

Thank you for your kind feedback. We are delighted to hear that you enjoyed the fantastic location, the spacious and elegant decor, and the outdoor terrace.
We sincerely apologize for the inconvenience caused by one of the bathrooms not functioning during your stay. Please rest assured that we are doing everything possible to resolve this issue, and we deeply regret any disruption it may have caused.
Thank you again for your understanding, and we look forward to welcoming you back in the future.

Quality Department.

Danny De Clercq8
SEP 2024
No ha dejado ningún comentario.

Elmo Toivonen10
SEP 2024
Great place to stay even for a night
Respuesta del Departamento de Calidad

Dear Elmo,

Thank you for this review of your stay. We are thrilled that you found everything to make your stay a special one

Quality Department.

Mario E Torres10
SEP 2024
Central location Excellent communication Wonderful patio/terrace with cathedral view
Nothing
Respuesta del Departamento de Calidad

Dear Mario,

Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.

Quality Department.

Fabio Di Primio10
AGO 2024
Amazing apartment in perfect location! Couldn´t ask for me
Respuesta del Departamento de Calidad

Dear Fabio,

We are thrilled that you had a pleasant stay in Málaga and that you enjoyed the many benefits of the apartment. Thank you for your kindness when writing this review. We look forward to your next visit.

Quality Department

Roger Roig Rodelas10
AGO 2024
Apartamento con mucho encanto, en una zona inmejorable y con una terraza increíble. Totalmente recomendable.
Respuesta del Departamento de Calidad

Estimado Roger:

Le damos las gracias por esta maravillosa opinión. Ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.

Departamento de Calidad

Sascha Wohlgemuth10
AGO 2024
Perfekt im Zentrum. Hervorragende Lage. Schönes Appartement. Perfekt für 2 Paare. Würde wir jederzeit wieder buchen.
Respuesta del Departamento de Calidad

Dear Sascha,

Thank you for your lovely review and for the recommendations to the readers. We are certain future guests will find them most useful.

Quality Department.

Rola Damiri10
JUL 2024
Beautiful apartment , amazing location and very friendly host 🙏
Respuesta del Departamento de Calidad

Dear Rola,

We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.

Quality Department.

Thomas Schüttler8
JUL 2024
No ha dejado ningún comentario.

Gillian Finnigan8
JUL 2024
Great location but expensive
Location excellent Balcony to sit out in evening
It is an expensive apartment so could have provided bottled water for the first night . A few more dish washing machine tablets / toilet rolls just enough etc . Salt & pepper .
Respuesta del Departamento de Calidad

Dear Guilliam,

Thank you for sharing your feedback.
We are pleased to hear that you enjoyed the excellent location and the balcony for evening relaxation.
Regarding your comments, we would like to highlight that we provide a welcome pack for our guests, which always includes a cold bottle of water. Additionally, while we provide initial supplies, such as a few dishwasher tablets and rolls of toilet paper, we assume guests will purchase any additional items they may need during their stay, such as salt and pepper.
We appreciate your suggestions and will take them into consideration to improve our service. Thank you again for your comments, and we hope to have the pleasure of hosting you again in the future.

Quality Department

Clare Ferguson10
JUL 2024
Gorgeous place in the most perfect location
Respuesta del Departamento de Calidad

Dear Clare,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.

Quality Department

Majed Abujarad9
JUL 2024
Great aprt with perfect location.
Respuesta del Departamento de Calidad

Dear Majed,

Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay with us.

Quality Departmenr.

Daniel LIBERT9
JUN 2024
No ha dejado ningún comentario.

Daniel LIBERT9
JUN 2024
Bel appartement central
Logement bien situé au cœur de la vieille ville
2,3 petites choses qu´il faudrait réparer lumière dans la cuisine, lunette d´un WC manquant et carreau cassé dans la sdb.
Respuesta del Departamento de Calidad

Dear Daniel,

Thank you for taking the time to leave a review of your stay at our apartment. We are thrilled to hear that you had a great experience and that our team made your stay memorable. We apologize for any inconvenience caused during your stay and appreciate your feedback as it helps us to improve. Thank you again for your review, and we hope to see you again soon.

Quality Department

Jennifer Anderson10
JUN 2024
Wonderful apartment
Absolutely beautiful apartment with nice outside seating area. Fully stocked kitchen. Extremely clean and fresh decor. Very central with lovely view of the Cathedral. Highly recommend.
Respuesta del Departamento de Calidad

Dear Jennifer,

We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.

Quality Department.

Paul Gernetzke10
JUN 2024
One of the truly excellent Airbnb stays. We traveled with our two kids, the rooftop was absolutely amazing, and the location could not have been better. Stunning view of the cathedral, close to absolutely everything and an exceptionally comfortable space. Could not recommend this space highly enough.
Respuesta del Departamento de Calidad

Dear Paul,

Thank you for your fantastic review. We are delighted to hear that you and your family had an excellent stay and that the rooftop and location exceeded your expectations. It´s wonderful to know you enjoyed the stunning view of the cathedral and found the space exceptionally comfortable.

Your high recommendation means a lot to us. We look forward to the opportunity to welcome you back in the future.

Anneke de Graaf8
JUN 2024
Ruim - schoon - perfecte ligging - goeie bedden
Respuesta del Departamento de Calidad

Dear Anneke,

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Málaga . We look forward to welcoming you back again very soon.

Quality department.

Kjersti Nyjordet Cederstrøm10
MAY 2024
Leiligheten var fantastisk, innbydende og delikat. Deilig terrasse med utrolig utsikt til katedralen. Gangavstand til det meste. Alt stemte overens med våre forventninger. Vi drar mer enn gjerne tilbake. Kjersti
Respuesta del Departamento de Calidad

Dear Kjersti,

Thank you for your kind feedback about your stay with us. We´re delighted to know that you found the location of our apartment to be convenient, and that you enjoyed the stunning views. It was a pleasure having you as our guest, and we look forward to welcoming you back soon.

Camilla Trusendi10
MAY 2024
Il soggiorno è stato fantastico, la casa affaccia su un terrazzo con vista Catedral ed è uno spettacolo unico.
La casa è stupenda, arredata con cura nel dettaglio.
Respuesta del Departamento de Calidad

Dear Camilla,

Thank you for sharing your insights about the apartment and the neighborhood. We are happy you enjoyed your overall stay. We hope you give us the opportunity to host you again making sure we exceed your expectations.

Quality department.

Tania Wikborg Thorset10
MAY 2024
Amazing place, even with a baby! Would love to come back ☺️
Respuesta del Departamento de Calidad

Dear Tania,

We would like to take this opportunity for having chosen us for your visit and for taking the time to write a review. We are happy that you enjoyed your stay and we look forward to your next visit.

Kristin Prestegaard10
ABR 2024
Meget god beliggenhet. Midt i sentrum med katedralen som nærmeste nabo. God plass i leiligheten. Rent og ryddig.
Respuesta del Departamento de Calidad

Dear Kristin,

We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.

Quality Department.

Tom Gibson10
ABR 2024
Flat was well presented and exactly as described. Great location, rooftop terrace a fantastic sun trap.
Respuesta del Departamento de Calidad

Dear Tom,

Thank you for sharing your insights about the apartment and the neighborhood. We are happy you enjoyed your overall stay. We hope you give us the opportunity to host you again making sure we exceed your expectations.

Peter Dobinson10
ABR 2024
Excellent apartment in the best location in Malaga.
Respuesta del Departamento de Calidad

Dear Peter,

Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay with us.

Quality Department.

Sherif Bakry10
ABR 2024
Good location, great place!
Respuesta del Departamento de Calidad

Dear Sherif,

Thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.

Jyoti Baid10
MAR 2024
This top floor apartment was fabulous, even better than expected (based on photos, descriptions and reviews. ) The apartment is located next to Picasso museum, cathedral, cafes, restaurants, shopping. Despite the busy location and in the middle of the big Easter readiness events, the room was completely quiet. The apartment is spread on two floors, one bedroom, kitchen, living room and a half bath on the ground floor. On the top floor is the lovely & spacious master bedroom and the outdoor patio sitting area - with views of the cathedral. We used the patio for gourmet breakfast with an awesome view and privacy … without the price-tag $$$ The kitchen is well stocked with all the dishes and appliances we could have needed and everything worked perfectly. The coffee was better than the town square coffee shop in Ronda! I would totally stay here again.
Respuesta del Departamento de Calidad

Dear Jyoti,
Your glowing review warms our hearts and reminds us why we love what we do. We´re truly thankful for your positive feedback. It´s guests like you who make our efforts worthwhile. Your satisfaction means everything to us, and we´re here to make your future stays just as amazing. Thank you for sharing your positivity with us.

Shea Lippert10
MAR 2024
Great location and apartment. Plenty of space for 4 adults and an infant. We were able to check in a little early, which helps so much with a 7 month old. Walking distance from anything in the historical center, the park and the marina. The terrace was so wonderful for drinks and sun.
Respuesta del Departamento de Calidad

Dear Shea,
Thank you so much for taking the time to leave such a wonderful review about your recent stay at our apartment. We´re thrilled to hear that you enjoyed the comfortable and cozy ambiance, and we hope to have the pleasure of hosting you again soon.

rob hoek10
MAR 2024
Echt een top locatie en super appartement
Respuesta del Departamento de Calidad

Dear Rob,

We are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.

Quality Department.

Nick Jepson10
MAR 2024
a fabulous apartment, situated in the heart of Malaga. simply, one of the nicest apartments we have stayed in through Airbnb
Respuesta del Departamento de Calidad

Dear Nick,

We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.

Rebecca Mata10
FEB 2024
You cannot find a better location in Malaga. You’re steps away from 100s of restaurants, less than 5 minute walk to supermarkets and probably 10 min walk to the beach. The cathedral views are amazing to wake up to as well. The home was spotless, there are modern elevators - we loved it.
Respuesta del Departamento de Calidad

Dear Rebecca, We greatly appreciate your positive comments. It´s wonderful to hear that you found the location of our property in Malaga to be unbeatable. We are pleased to know that you found the home impeccably clean and that the presence of modern elevators contributed to your overall satisfaction. Your feedback is valuable to us, and we´re thrilled that you loved your stay. If your travels bring you back to Malaga, we would be honored to host you again. Thank you for choosing our accommodation.

Quality Department

Justine Treacy10
FEB 2024
Fabulous apartment with amazing location. Very helpful assistance from Gema throughout. Would have no hesitation recommending this beautiful place.
Respuesta del Departamento de Calidad

Dear Justine,

Thank you for your kind words and positive feedback. We are thrilled to hear that you found our apartment fabulous with an amazing location.

We greatly appreciate your recognition of our helpful assistance. Providing excellent service is a priority for us, and we´re delighted to know that we contributed to your positive experience.

Your willingness to recommend our place means a lot to us. We value your satisfaction and look forward to the opportunity to welcome you back in the future.

Quality Department

Paul Douglass10
ENE 2024
We really enjoyed our short stay, it was only a couple of days but we found the apartment very relaxing. The private roof terrace was perfect for a quiet coffee in the morning. We would definitely come back again.
Respuesta del Departamento de Calidad

Dear Paul,

Thank you for your kind words. We´re delighted to hear that you enjoyed your short stay and found the apartment to be relaxing. It´s wonderful to know that the private roof terrace provided the perfect spot for a quiet coffee in the morning. We would be thrilled to welcome you back again in the future. Until then, safe travels and warm regards.

Maja Huljev10
NOV 2023
I have only nice words for this apartment. excellently equipped and tidy, the location could not be better.
Respuesta del Departamento de Calidad

Dear Maja, We sincerely appreciate your positive feedback regarding our apartment. It brings us great satisfaction to hear that you found the accommodation excellently equipped and well-maintained. Your kind words are a testament to our commitment to providing a comfortable and enjoyable experience for our guests. Thank you for choosing our apartment, and we look forward to the possibility of hosting you again in the future.

Quality Department

Stephanie Tsuya10
NOV 2023
Awesome stay in Màlaga. Location could not be better and that terrace and view from the upstairs bedroom is just WOW! Host was super responsive with questions during our stay and for check in. We had a little trouble with the apartment during our stay but everything was taken care off in less then 24 hours. I would highly recommend and would book again in a heartbeat! Thank you!
Respuesta del Departamento de Calidad

Dear Stephanie, Thank you sincerely for taking the time to share your delightful feedback on your recent stay in Málaga. We are truly pleased to learn that you had an awesome experience. We greatly appreciate your kind words regarding the responsiveness of our host, and we are delighted to hear that any concerns you encountered were promptly addressed. Your recommendation is a testament to the dedication of our team to ensure a seamless and enjoyable experience for our guests. It would be our utmost pleasure to welcome you back for another memorable stay.

Quality Department

Andrew Harrison10
OCT 2023
Excellent apartment, location right in the hub of things
Respuesta del Departamento de Calidad

Dear Andrew,

We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay. Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.

Stephen Fudge7
SEP 2023
Malaga Centre Stay.
Location, rooftop balcony, comfortable beds
The ensuite bathroom In the second bedroom was not up to quality for the rating and the price of the property. The hot water was disconnected, seemingly at source and the shower head was in pieces. This should have been identified and repaired prior to our arrival. We identified this to the property manager shortly after arrival, however no attempt was made to remedy. The couple in the second bedroom consequently had to shower in the master suite which was an inconvenience for all.
Respuesta del Departamento de Calidad

Dear guest,

Thank you for sharing feedback about your stay at our property. We are grateful for your positive remarks on our location, rooftop balcony, and the comfort of our beds.

We deeply regret the issues you faced with the broken tap in one of the bathrooms. We apologize for the inconvenience caused, this situation does not represent the standards of quality that we are committed to offer, and please be assured that the problem has been promptly addressed and resolved for the comfort of future guests.

We would like to show our unwavering commitment to delivering an excellent guest experience. Your feedback is invaluable to us, and we sincerely hope for an opportunity to serve you better in the future and demonstrate our dedication to your satisfaction.

Quality Departments

Wiviontheroad Belmonte10
SEP 2023
Roció is extremely warm and welcoming. And she has a jewel of a place. Super location with extraordinary views of the Cathedral from the terrace. We used it as a base as we discovered the region. In a way, am almost sorry we didn’t just stay in Malaga for all those days to enjoy the wonderful apartment and location.
Respuesta del Departamento de Calidad

Dear Wiviontheroad, On behalf of the entire team, we want to express our sincere gratitude for your valuable comment about your stay with us. We are pleased to know that we met your expectations and that you enjoyed a pleasant experience. Your opinion is very important to us and helps us stay focused on our commitment to quality and customer satisfaction. We hope to have the opportunity to welcome you back in the future and continue to provide you with exceptional service.

Quality Department

Marte Hagelund10
JUL 2023
The apartment is perfectly located in Malaga, with beautiful surroundings. All restaurants we had been recommended was close by, and it was also a short walking-distance of 2 km to the beach. The apartment in itself is also really nice, we were even positive surprised as it looked and felt even better than the pictures in real life. Big rooms that are nice decorated. The communication was also really good before the check-in, and was very pragmatic in terms of the time of the check-in. We can truly recommend to stay in this apartment when being in Malaga.
Respuesta del Departamento de Calidad

Dear Marte, Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.

Quality Department

Lenz Seger9
JUL 2023
No ha dejado ningún comentario.

Sara Thilen10
JUL 2023
Excelente, el lugar donde esta ubicado, el piso es amplio y acogedor, buenos restaurantes y tiendas y todo a waking distance.
Respuesta del Departamento de Calidad

Estimada Sara, Gracias sinceramente por seleccionar nuestro apartamento como su hogar temporal. Estamos realmente agradecidos por su confianza en nosotros y esperamos que su estancia haya sido cómoda y placentera. Estamos entusiasmados con la posibilidad de hospedarle nuevamente y brindarle otra experiencia notable. Nos comprometemos a superar sus expectativas en cada visita subsiguiente.

Jose L.H. Campos
Director de Calidad

Janine McHugh10
JUL 2023
Great location and spotless clean apartment.
Respuesta del Departamento de Calidad

Dear Janine, Thank you for your kind and detailed review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team. It is our pleasure to serve guests like you, and we await your return in the future.

Jose L.H. Campos
Quality Department Manager

Jonathan Pendry10
JUN 2023
A pleasant few days in Malaga. Having stayed in Malaga a few times trying to find outdoor space is very hard. This was perfect to enjoy the sun, have breakfast with fantastic views over the cathedral. The apartment is great, clean, tidy with no clutter at all. Big plus on a lift as on the 4th floor. Near local restaurants, 12 minute walk from the train station for the C1. Highly recommended.
Respuesta del Departamento de Calidad

Dear Jonathan, We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Dana Luis10
JUN 2023
No ha dejado ningún comentario.

Maria Mugford10
JUN 2023
This apartment was fantastic in so many respects (location, cleanliness, size, decoration and comfort of beds) but it was badly let down by the lounge and terrace furniture. Our party was a group of 4 but the lounge comprised one sofa and what were, effectively, 2 wooden deck chairs that no-one wanted to sit on because they were so uncomfortable - so it was a case of ´shot-gun´ the sofa every day. Similar situation on the terrace. A 3 seated garden bench plus a high bar table with 2 uncomfortable bar stools, so there was nowhere the 4 of us could sit comfortably to relax together. Given the apartment was so perfect in every other way, I would recommend buying some better quality furniture where the guests can sit and relax comfortably together. Apart from that, perfect!
Respuesta del Departamento de Calidad

Dear Maria, We would like to express our sincere gratitude for your taking the time to share your positive experience at our apartment. Your kind words are highly appreciated and it is a pleasure to know that our property exceeded your expectations. We hope to have the honour of welcoming you back in the future.

Jose L.H. Campos
Quality Department Manager

Joelle Savioz10
MAY 2023
séjours absolument sublime et ensoleillé!
Emplacement idéal ! Terrasse magnifique avec vue sur la cathédrale! Très bien décoré, design et épuré. Accueil très sympathique de l’agence.
Respuesta del Departamento de Calidad

Dear Joelle,
Thank you for your kind and detailed review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team. It is our pleasure to serve guests like you, and we await your return in the future.

Jose L.H. Campos
Quality Department Manager

Keelan Hill10
MAY 2023
The place was amazing and had stunning views, 100 percent worth the money
Respuesta del Departamento de Calidad

Dear Keelan,
Your positive feedback is immensely appreciated. We´re thrilled to hear that you found the place amazing with stunning views and felt it was great value. Your satisfaction is our ultimate reward. Thank you for choosing to stay with us and sharing your experience.

Jose L.H. Campos
Quality Department Manager

Christian Schulz10
MAY 2023
No ha dejado ningún comentario.

Ana Rivero10
ABR 2023
Beautiful condo with amazing views of Malaga’s Cathedral and excellent location in the heart of historic center.
The location was excellent for us and the condo is beautiful.
exactly how it was illustrated in the web. No false advertising.. the condo was exactly as advertised, very clean and beautifully decorated. Only suggestion would be to add a rail to the staircase for security and more bath toiletries. Only one small/tiny bottle of body/shampoo wash is not enough. The properties we stayed at in Valencia and Alicante were very generous by providing quality bath amenities including a toothbrush! The kitchen supplies/soaps were abundant, but not in the bathrooms.
Respuesta del Departamento de Calidad

Dear Ana,
Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed the excellent location of our beautiful apartment in the heart of Malaga, and that you found the views of the Cathedral to be amazing.

Thank you for your suggestions. We appreciate your feedback and will take your suggestions into consideration to improve our guests´ experience.

Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back soon.

Jose L.H. Campos
Quality Department Manager

Myriam Mokhareghi10
ABR 2023
No ha dejado ningún comentario.

Charlotte Cosgrove10
ABR 2023
Amazing property. Beautifully furnished, clean and very central location. Communication with the host was superb. Would definitely recommend and stay here again!
Respuesta del Departamento de Calidad

Dear Charlotte,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.

Jose L.H. Campos
Quality Department Manager

Miranda Wu10
MAR 2023
Great apartment in an excellent location in Malaga. We enjoy very much our stay!
Respuesta del Departamento de Calidad

Dear Miranda,
We are delighted to hear that our apartment was a highlight of your trip. Your feedback about our location and staff is highly appreciated, and we are glad to know that we contributed to your positive experience. Thank you for choosing to stay with us, and we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Aliya Alowais10
MAR 2023
Loved it, beautiful balcony, location and very quiet
Respuesta del Departamento de Calidad

Dear Aliya,
We are delighted to hear that our apartment was a highlight of your trip. Your feedback about our location and staff is highly appreciated, and we are glad to know that we contributed to your positive experience. Thank you for choosing to stay with us, and we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Christian Horst10
MAR 2023
We had a great stay. Rocío was very proactive and we could store our luggage before checking in. Everything was clean, kitchen well equipped, nice terrace and view. We had a pleasant stay and would definitely come again. In sum - very good!
Respuesta del Departamento de Calidad

Dear Christian,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Ciara O´Regan10
MAR 2023
No ha dejado ningún comentario.

Renate Stöger10
MAR 2023
Sehr coole Wohnung mit einer tollen Terasse mit Blick auf die Kathedrale. Mitten im Zentrum u. trotzdem ruhig. Übergabe verlief problemlos, Personal war sehr freundlich u. hilfsbereit. Apartment ist sehr zu empfehlen.
Respuesta del Departamento de Calidad

Dear Renate,
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our apartment with us. We certainly agree that the unbeatable location of the apartment makes it easy to walk the city while not being disturbed by noises at night. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Bart Van Geyt10
FEB 2023
Mooi duplexappartement met uniek terras met uitzicht op kathedraal. Alles vlot bereikbaar op wandelafstand.
Respuesta del Departamento de Calidad

Dear Bart,
We are honored by reading your review about your stay with us. We are very happy to know that we delivered an excellent service and that you enjoyed your stay with us.
Jose L.H. Campos
Quality Department Manager

Erik Hagsten-Nielsen10
FEB 2023
No ha dejado ningún comentario.

Mary Zimmermann10
FEB 2023
The place was perfect! Location was perfect! Close to shopping and restaurants. The hosts were wonderful and very responsive. The apartment was so clean and had everything we needed for our stay in beautiful Malaga. We would stay here again! Just fabulous!
Respuesta del Departamento de Calidad

Dear Mary,
First and foremost thank you for making us your choice apartment for your stay in Malaga. We work hard every day to provide quality accommodations and it brings us great joy to know that we have succeeded. We look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Marcos Martinez Crespillo8
FEB 2023
Casi perfecta
La ubicacion
Pocas toallas
Respuesta del Departamento de Calidad

Estimado Marcos:
Apreciamos enormemente el tiempo dedicado a opinar sobre su reciente experiencia en nuestro apartamento; en Genteel Home siempre nos esforzamos en superar las expectativas de nuestros clientes. Su comentario ayudará a nuestro equipo a alcanzar ese objetivo. Hemos tomado nota de sus comentarios sobre las toallas y verdaderamente sentimos que este no cumpliera sus estándares de comodidad. Gracias una vez más por elegirnos y por sus críticas constructivas; esperamos tener la oportunidad de servirle de nuevo en el futuro y poder superar sus expectativas.

Jose L.H. Campos
Director de Calidad

Valentina Klasic10
FEB 2023
Lovely flat in a perfect location, had an amazing time in Malaga!
We couldn´t have chosen a better place to stay for our short vacation in Malaga. Maria was the perfect host, gave some really good recommendations and the appartment itself was great. The location is amazing and central, we went everywhere by foot not to mention the place is surrounded by cafes, shops and restaurants so you have everything literally at your doorstep. 10/10
Everything was perfect.
Respuesta del Departamento de Calidad

Dear Valentina,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Angiemille Latorre10
ENE 2023
Spectacular apartment right in the middle of everything. Breathtaking decor, layout and view from terrace. Do not reconsider booking this apartment. It is just perfect.
Respuesta del Departamento de Calidad

Dear Angiemille,
Thank you for choosing us and for writing this review. We are honoured with you recomendation. We look forward to receiving you again soon.

Jose L.H. Campos
Quality Department Manager

Trea Boelens7,9
DIC 2022
No ha dejado ningún comentario.

James Elliott10
DIC 2022
Fabulous location. Excellent luxury property for a city break.
Respuesta del Departamento de Calidad

Dear James,
Thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.

Jose L.H. Campos
Quality Department Manager

Gabriel Danca10
NOV 2022
No ha dejado ningún comentario.

Owen Taplin9,3
NOV 2022
Magnificent apartment in a perfect location. Wonderful sunny terrace. Super lovely host. Highly recommended:)
Respuesta del Departamento de Calidad

Dear Owen, We are delighted that you enjoyed our apartment and our hospitality. We look forward to welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Mohamed Amghar10
NOV 2022
Piso muy bonito en pleno centro de Málaga. Está cerca de todo y bien ubicado. Todas las actividades están cerca, así como el puerto. El apartamento está bien decorado y es cómodo. Yo recomiendo !
Respuesta del Departamento de Calidad

Dear Mohamed, Thank you for sharing your experiences from your recent visit to our apartment. We are glad that you could enjoy its location and wonderful views. We hope we can serve you again in the future.

ELIN ENGASTE7,9
OCT 2022
No ha dejado ningún comentario.

marta9,5
SEP 2022
Estancia increíble en el corazón de Málaga
La ubicación, el tamaño del apartamento y la estética preciosa
Algo de ruido nocturno por su ubicación
Respuesta del Departamento de Calidad

Estimada Marta, le damos las gracias por compartir su opinión sobre sus recientes vacaciones con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir sus opiniones y comentarios constructivos.

Aija T.
Departamento de Calidad

Victoria Broom8
AGO 2022
The apartment is in a great location. Nice and quiet with lots of amenities around. We loved Malaga
Respuesta del Departamento de Calidad

Dear Victoria, we highly appreciate your kind feedback. Thank you for sharing your opinion about your stay with us, it was apleasure for us to read it and we hope to meet you again in the future.

Aija T.
Quality Department

samir Karat5,8
JUL 2022
No ha dejado ningún comentario.

Marshall Agnew9
JUL 2022
Beautiful apartment. Very close to everything.
Respuesta del Departamento de Calidad

Dear Marshall, we are pleased you enjoyed your stay with us and we hope to see you on your future trips to Malaga.

Aija T.
Quality Department

Julie10
JUL 2022
Très beau appartement, bien situé. Près de tout à 10 min de la plage. Nous avons rencontré Rocio, très gentil. Merci
Respuesta del Departamento de Calidad

Dear Julie, thank you for sharing this valuable feedback with us. We are glad to know that you had a pleasant stay with us and hope to meet you soon again.

Aija T.
Quality Department

Loy Waldrop10
JUN 2022
Great apartment, great location !
Beautiful two bedroom, 2.5 bath apartment, with view of cathedral from balcony, great location with excellent restaurants and shopping a few minutes walk away.
Respuesta del Departamento de Calidad

Dear Loy, it is a pleasure for us to know that our guests went home with great holiday memories and we are very grateful for the time you spent to share your personal experience in our apartment.
We look forward to serving you again soon.

Aija T.
Quality Department

Carlos9,6
JUN 2022
Schöne Wohnung mit toller Terrasse in zentraler Lage
Super schöne Wohnung mit einer tollen Terrasse mit Blick auf die Kathedrale. Sehr Zentral ins Zentrum und ans Meer … trotzdem ruhig. Die Wohnung verfügt über alles Notwendige. Übergabe war super einfach und freundlich.
Respuesta del Departamento de Calidad

We are glad to know that you enjoyed your stay with us.
We appreciate your time in sharing your personal experience in our apartment and we would love for you to come back and enjoy more unforgettable days with us.

Aija T.
Quality Department

faceferraz10
JUN 2022
No ha dejado ningún comentario.

Susan Kelly10
JUN 2022
We had an excellent experience all round with our booking for the San Agustin duplex apartment. The process for booking and accessing the apartment is very straightforward and responsive. Denis very kindly waited for us when our flight and taxi were delayed and took the time to welcome us warmly and share restaurant recommendations, which was a very nice way to be greeted. The complimentary wine and other items was a lovely surprise and the apartment was even better than the pictures suggested, spacious and bright. The location is perfect, right in the centre of the old town, 30 seconds from the Picasso Museum and 1 minute from the cathedral. The view of the cathedral from the terrace is exceptional and proximity to many excellent restaurants and bars was a real bonus.
Respuesta del Departamento de Calidad

Dear Susan, thank you very much for your kind comments. We are delighted to know that we were able to exceed your expectations in terms of hospitality and service provided and you had a memorable stay with us.
We hope to have the opportunity to meet you again in the future.

Aija T.
Quality Department

Elise10
MAY 2022
This is just a great apartment. Right next to the Cathedral and a minute from the Picasso Museum. Tons of restaurants and shops are just steps away. The apartment was wonderful and the terrace was perfect for shade and sun. There’s a beautiful lobby, fast elevator, Netflix etc on the TV and —-perfect location overall. This is my 6th AirBnB for May 2022 and I highly recommend this place. Plus, “Gemma” went above and beyond to meat my needs. I plan on returning to this great spot!!
Respuesta del Departamento de Calidad

Dear Elise, thank you very much for this excellent review. Your comments help as to understand how our guests enjoy their stays with us
We are glad to hear that you experienced our exceptional hospitality. Our team members are our greatest strength, so we are thrilled that the service you received was one of the highlights of your stay.
We hope to have the opportunity to welcome you back in our apartment soon.

Aija T.
Quality Department

Brice10
ABR 2022
Everything was just perfect. We had a very late check in that went well. The place is great, the views and the location are amazing. It contributed to a wonderful short stay in Malaga.
Respuesta del Departamento de Calidad

Thank you for the wonderful review and for taking the time to share your feedback with us.

We are glad to know that the excellent location and views was a highlight of your stay. It is a pleasure for us to know that our guests had a memorable stay.

Aija T.
Quality Department

Niamh9,6
ABR 2022
No ha dejado ningún comentario.

Yohanis10
DIC 2021
Great location and nice place in the old town. Roof top balcony was a big plus too. We experienced a black out, probably due to 2 phased wiring in the area. But host quickly responded to advise how to access the DB box to turn the power back up. There is an additional charge of €30-€50 when checking in after 9pm, depending on time of arrival. Take note.
Respuesta del Departamento de Calidad

We appreciate your feedback regarding your stay with us.

We are very sorry for any inconveniences the tecnical problems caused you, and we are glad to hear that you had a quick response from our team in order to solve them.

Thank you for choosing our apartment for your stay in Malaga and we hope to see you again in the future.

Aija Teilane
Quality Department

Kim Jana9,7
DIC 2021
Alles hat super gepasst! Das Apartment ist richtig zentral. Nur einmal umfallen und schon ist man mitten im Leben! Die Dachterasse ist sonnig und groß genug zum Entspannen! Wir würden dort wieder buchen :-)
Respuesta del Departamento de Calidad

Thank you very much for your positive review.

It is a pleasure for us to read that you enjoyed the excellent location of the apartment and took the advantage of the terrace.

We hope to have another opportunity to host you in near future again.

Aija Teilane
Quality Department

Dan10
NOV 2021
The best appartement just behind the cathedral. Breakfast and a little shop in your street.
Respuesta del Departamento de Calidad

Thank you very much for your positive review.
We are very pleased to read your complete satisfaction with the location of the apartment.

Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Aija Teilane
Quality Department

Dominic Kane9,7
OCT 2021
Superb maisonette apartment, located in the heart of Centro Histórico. Thoroughly recommend if you wish all that Málaga has to offer, being on your doorstep. One recommendation is to install a curtain/blinds/shutter to the upper level long window facing the cathedral. The cathedral is lit up until 2 am and the upper level bedroom is very bright.
Respuesta del Departamento de Calidad

Dear Dominic
Thank you for making our GH San Agustín Terrace apartment your choice destination on this occasion and for your very kind recommendation , this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Regards

Marisa García Castejón10
OCT 2021
Es un alojamiento inmejorable, cómodo, grande, decorado con un gusto exquisito y en una ubicación perfecta. La terraza es una joya, da gusto sentarse a descansar con esas vistas de la catedral. Recomendable 100%. Rocío fue encantadora y sus recomendaciones de restaurantes, un éxito. Muchas gracias, Rocío.
Respuesta del Departamento de Calidad

Estimada Marisa
En primer lugar, nos gustaría agradecerle que escogiera nuestro apartamento San Agustín Terrace para su visita a Málaga y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros. Muchas gracias. Saludos

John Marais10
SEP 2021
An absolutely fabulous apartment in a brilliant location in the centre of Malaga. The terrace with views of the Cathedral in the middle of the city can’t be beaten. Rocio is a fantastic host. Would highly recommend this accommodation to anyone.
Respuesta del Departamento de Calidad

Dear John
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at GH San Agustín Terrace apartment was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Regards

Bal Webb9,6
SEP 2021
Exceptional place, everything catered for in the apartment, spotlessly clean and perfect.
The location was fantastic, so close to the cathedral and right in the heart of the old town. However there was no noise, perfect for up to groups of 6.
Respuesta del Departamento de Calidad

Dear Bal
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice apartment when visiting the area. We look forward to welcoming you back again very soon. Regards, Ana García, Customer Service