Alojarse en esta maravillosa casa de dos plantas es todo un privilegio ya que, además de calidad y una ubicación magnífica, cuenta con terraza privada donde disfrutar unas maravillosas vistas. Por todo ello, es una opción perfecta para disfrutar de unos días inolvidables en la hermosa ciudad de Granada.
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Casa Mirador de Lorca
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Respuesta del Departamento de Calidad
Dear Toni,
Thank you for your feedback. We are glad to hear that you enjoyed the location, the views, and the comfort of the apartment.
Regarding the Wi-Fi, we apologize if it caused any inconvenience. We appreciate your observations and will take them into account to improve this aspect for future stays.
Thank you again, and we hope to welcome you back in the future.
Respuesta del Departamento de Calidad
Estimado Ramiro,
Muchas gracias por su comentario. Nos alegra enormemente saber que ha disfrutado de su estancia en nuestro apartamento. Es un placer saber que la vista a la Alhambra, la comodidad del espacio y la atención recibida estuvieron a la altura de sus expectativas.
Agradecemos también sus sugerencias para futuros huéspedes.
Será un honor recibirle nuevamente en su próxima visita a Granada.
Respuesta del Departamento de Calidad
Dear Andrea,
Thank you so much for your kind words. We are thrilled to hear that the view of the Alhambra was a highlight of your visit to Granada and that you had such a magical experience. It brings us great joy to know that you would consider returning and would recommend this experience to others.
We would be honored to welcome you back in the future.
Respuesta del Departamento de Calidad
Dear Ulrike,
Thank you so much for your kind words! We are thrilled to know that our place will be your go-to choice in Granada. It would be an absolute pleasure to host you again in the future.
Respuesta del Departamento de Calidad
Dear Andrea,
Thank you for sharing your experience with us. We are pleased to hear that once again you enjoyed the beautiful views of the Alhambra and the excellent location of our accommodation, which allowed you to easily access everything you wanted to see and do in Granada.
We are delighted that your second stay was as enjoyable as the first, and we look forward to the pleasure of welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear Lindsey,
Thank you very much for sharing your experience with us. We are delighted to hear that you enjoyed the beautiful view of the Alhambra, the comfort of the beds, and the tranquility—features we strive to maintain to ensure a pleasant stay.
We regret if you encountered any difficulties reaching us by car. We understand that, due to the privileged location of our accommodations, access can be challenging. For this reason, we make every effort to provide clear information in our communications and are always available to assist our guests with any additional needs. We also greatly appreciate your recommendations to future guests.
Your feedback and suggestions are highly valued, as they help us continue improving our service. We would be delighted to welcome you again in the future.
Respuesta del Departamento de Calidad
Dear Daniel,
We sincerely thank you for your review and are happy to hear that you found our accommodation pleasant and enjoyed the beautiful view. We are also pleased to hear that our staff was responsive and friendly during your stay.
We appreciate your appreciation and look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear Kristen,
We sincerely thank you for your review. We are glad to hear that the location of the accommodation was perfect for your trip to Granada and that you were able to fully enjoy all that the city has to offer. We are also pleased that the flat met and even exceeded your expectations. We look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear May,
We sincerely thank you for your valuable feedback. We are pleased to know that you enjoyed the tranquility of the place, as well as its excellent organization and equipment. We are especially pleased that the view of the Alhambra and the location in the old town were to your liking, allowing you to explore the city without the need for additional transport. It is a pleasure to know that everything you needed was within easy reach. We hope to have the opportunity to welcome you again in the future.
Respuesta del Departamento de Calidad
Dear Rob,
We sincerely thank you for your excellent review. We are pleased to hear that you enjoyed the incredible view and the location of the accommodation. Your words and rating are very valuable to us.
We look forward to having the pleasure of welcoming you again on your next visit.
Respuesta del Departamento de Calidad
Estimado Luis,
Muchas gracias por su comentario. Nos complace saber que su experiencia fue positiva y que encontró la casa confortable, bonita, limpia y en una ubicación céntrica. Nos alegraría mucho tener la oportunidad de recibirles nuevamente en el futuro.
Respuesta del Departamento de Calidad
Dear Pere,
Thank you for your feedback. We are pleased to hear that you enjoyed the charm of the neighborhood and the views of the Alhambra. The many steps and inclines are indeed part of the unique character of the area. We’re glad that the proximity to restaurants was convenient for your stay. We look forward to the opportunity of welcoming you back in the future.
Respuesta del Departamento de Calidad
Dear Adeline,
Thank you very much for your very positive review. We are glad to hear that you found the flat excellent in terms of location, cleanliness and value for money, and that you enjoyed the terrace overlooking the Alhambra.
We regret the small inconvenience you mentioned regarding the lack of basic condiments. We appreciate your observation and will take it into account to improve our services in the future.
Thank you again for your valuable feedback and we hope to have the pleasure of welcoming you again on your next visit to Granada.
Respuesta del Departamento de Calidad
Dear Ilksen,
We sincerely thank you for your very detailed and positive feedback. We are very pleased to know that the flat was a special place for you and your family, making you feel at home. We are honoured that our recommendations helped you to enjoy the rich history of the Albaicín neighbourhood and to fully experience the magic of this city without the need to use the car.
We are proud to know that you would recommend this experience. It was a pleasure to be part of your visit to Granada, and we hope to have the honour of hosting you again in the future.
Respuesta del Departamento de Calidad
Dear Rene,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.
Respuesta del Departamento de Calidad
Dear Stephanie,
Thank you very much for your kind comments and for highlighting the excellent location and lovely views from the flat. We are glad to hear that you enjoyed your stay and felt comfortable.
We also appreciate your recommendations. Regarding access, we understand that this can be an important factor for some guests. We would like to mention that all the information about the flat´s features, including accessibility issues, is available on our website. Regarding the access to the flat, we are sorry if you encountered any inconvenience in this regard. Our location in the old town, with its charming pedestrian streets, of which we are proud, is one of the reasons that make this place special. However, we understand your comment and hope that you enjoyed the location in spite of it.
We look forward to welcoming you again.
Respuesta del Departamento de Calidad
Dear Marion,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Respuesta del Departamento de Calidad
Dear Peter,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Respuesta del Departamento de Calidad
Dear Muhammad,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Nessad,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear Juan,
Thank you so much for your wonderful review. We are delighted to hear that you found our property clean and cozy, with the best view of Alhambra. It´s great to know that you appreciated the responsiveness of our host.
We look forward to welcoming you back when you visit Granada again.
Quality Department.
Respuesta del Departamento de Calidad
Dear Audrey,
Thank you very much for your positive comment about your stay in our apartment. We are pleased to hear that you enjoyed the excellent location and the wonderful view.
We look forward to the pleasure of welcoming you again in the future.
Quality Department
Respuesta del Departamento de Calidad
Estimada Myriam:
Agradecemos sinceramente sus comentarios sobre su reciente estancia en nuestro alojamiento. Nos complace saber que encontró el espacio encantador. Sin embargo, lamentamos profundamente los inconvenientes relacionados con la accesibilidad que menciona, especialmente considerando que viajaba con una persona de 80 años.
Deseamos informarle que nuestro principal objetivo es ofrecer descripciones detalladas y transparentes de todos nuestros alojamientos. Nos esforzamos por proporcionar información precisa sobre la ubicación y la disposición física de los mismos, incluyendo detalles relevantes como la existencia de escaleras y la accesibilidad para personas con movilidad reducida.
Entendemos la importancia de que nuestros clientes tomen decisiones informadas al realizar una reserva, y valoramos enormemente sus observaciones.
Apreciamos sinceramente su retroalimentación y esperamos tener la oportunidad de recibirlos nuevamente en el futuro, para ofrecerle una experiencia más satisfactoria.
Respuesta del Departamento de Calidad
Dear Maureen,
Thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon.
Respuesta del Departamento de Calidad
Dear Françoise,
Knowing that your experience was enjoyable reminds us why we do what we do. If your future travels lead you back to us, we´d be delighted to provide you with another exceptional stay. Your feedback inspires us to aim higher in delivering top-notch service. Thank you for your kind words and for choosing us as your destination.
Respuesta del Departamento de Calidad
Dear Sharon,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.
Respuesta del Departamento de Calidad
Dear Nicola,
Thank you for your enthusiastic feedback. We´re thrilled to hear that you had a fantastic experience and enjoyed the beautiful views, comfortable beds, and the magical ambiance of our terrace overlooking The Alhambra. It´s wonderful to know that everything met your expectations and that our host provided excellent service.
We truly appreciate your recommendation and would be honored to welcome you back for another stay in the future. Granada is indeed a captivating city, and we´re delighted that you had the opportunity to explore its beauty.
Quality Department.
Respuesta del Departamento de Calidad
Dear Vivian,
Thank you for this review of your stay. We are thrilled that you found everything to make your stay a special one.
Quality Department.
Respuesta del Departamento de Calidad
Dear Lynn,
Thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon.
Respuesta del Departamento de Calidad
Dear Isaac,
Thank you for your valuable feedback and for choosing to stay with us. We are delighted to hear that you appreciated our excellent location with views of the Alhambra.
We understand that being situated in the heart of the city in such a wonderful location can result in a higher volume of pedestrian traffic and noise, especially in the evenings. We apologize if this affected your comfort during your stay.
We look forward to the opportunity to welcome you back in the future.
Respuesta del Departamento de Calidad
Dear Fiona,
Thank you for sharing your insights about the apartment and the neighborhood. We are happy you enjoyed your overall stay. We hope you give us the opportunity to host you again making sure we exceed your expectations.
Respuesta del Departamento de Calidad
Dear Erin,
We would like to thank you for choosing to stay at our apartment and for sharing your lovely review with us. We are glad to know that you had a fantastic time and that everything was to your satisfaction. Your positive feedback is highly appreciated, and we look forward to your next visit.
Respuesta del Departamento de Calidad
Dear Sandra,
Thank you for sharing your feedback with us regarding your recent stay. We´re thrilled to hear that you found the accommodation to be conveniently located with a magnificent view of the Alhambra.
We understand your surprise regarding the management structure of the rental. As an agency specializing in managing various vacation rentals on behalf of individual owners, we strive to ensure a seamless experience for our guests while maintaining the unique charm of each property.
Regarding your suggestion for personalized recommendations, we appreciate your input. While we provide standardized information to ensure a consistent level of service, we will certainly take your feedback into account to enhance our offerings, especially during festive occasions such as Easter.
It´s important to note that our hosts are available 24/7 to address any inquiries or concerns that may arise during your stay. Please do not hesitate to reach out to them for assistance, as they are dedicated to ensuring your comfort and satisfaction.
Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back and provide an even more memorable experience in the future.
Respuesta del Departamento de Calidad
Dear Juan,
Thank you so much for taking the time to leave a review of your recent stay with us. We are thrilled to hear that you enjoyed your time at our apartment and appreciate your kind words. We apologize for any inconvenience caused during your stay and assure you that we will do everything in our power to improve upon your feedback. We hope to have the pleasure of hosting you again soon.
Respuesta del Departamento de Calidad
Dear Brooke
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.
Respuesta del Departamento de Calidad
Estimado Juanan,
Quiero expresar nuestro sincero agradecimiento por su reseña positiva sobre su estancia en nuestro establecimiento en Granada. Nos complace saber que disfrutó de su tiempo con nosotros y que nuestro equipo pudo contribuir a hacer de su visita una experiencia agradable y memorable.
Respuesta del Departamento de Calidad
Dear Charlie,
Thank you for taking the time to leave a review of your stay with us. We are pleased to hear that you enjoyed your time at our apartment and appreciate your positive feedback. We apologize for any inconvenience caused during your stay and assure you that we will work to address your concerns. Thank you again for your review, and we hope to have the opportunity to welcome you back soon.
Respuesta del Departamento de Calidad
Dear Neil:
We would like to take this opportunity for having chosen us for your visit and for taking the
time to write a review. We are happy that you enjoyed your stay and we look forward to your
next visit.
Respuesta del Departamento de Calidad
Dear Stina:
We would like to express our sincere gratitude for your kind comment about your stay in our
apartment. We are delighted to know that you enjoyed your experience with us and were
satisfied with the accommodation we provided. In our continuous pursuit of providing quality
service, we highly value the feedback from our guests. We hope to have the opportunity to
welcome you back in the future and make your next stay even more enjoyable.
Respuesta del Departamento de Calidad
Dear Joseph,
Thank you for your feedback. We´re glad to hear that the apartment lived up to its description. Your satisfaction is our priority, and we hope you had a wonderful stay. We look forward to hosting you again in the future.
Respuesta del Departamento de Calidad
Dear 혜령 신,
Thank you very much for your positive feedback. We´re delighted to hear that you found our accommodations at Alhambra View worthwhile. It would be our pleasure to welcome you back on your next visit. We look forward to the opportunity to host you again.
Respuesta del Departamento de Calidad
Estimado Macarena:
Gracias por compartir su experiencia con nosotros. Nos complace saber que su estadía fue muy placentera y que disfrutó de la belleza del barrio, la proximidad a las atracciones de la ciudad y la vista fantástica. Siempre es un placer saber que nuestros huéspedes valoran estos aspectos de su estancia. Esperamos darle la bienvenida nuevamente en el futuro.
Respuesta del Departamento de Calidad
Dear Hyunju,
Thank you for your feedback. We´re delighted to hear that you found everything to be perfect during your visit. Regarding the restriction on vehicle access to the district, this policy is in place in accordance with the traffic regulations imposed by the local municipality. It aims to ensure that the city center remains uncongested, facilitating a pleasant experience for both residents and tourists alike. We appreciate your understanding and cooperation in adhering to these regulations, and we hope it contributed to a more enjoyable stay.
Respuesta del Departamento de Calidad
Estimado Alejandro:
Agradecemos profundamente sus elogios sobre nuestro apartamento. Nos complace saber que disfrutó de su estancia y esperamos volver a recibirlo en un futuro cercano.
Respuesta del Departamento de Calidad
Dear Minh-Khanh,
Thank you very much for your kind review. We´re delighted to hear that you enjoyed your stay in our accommodation and found the Albaicin neighborhood to be authentic and charming. It´s wonderful to know that you found the panorama of the Alhambra superb and that you appreciated the comfort of the living area and bedroom. We look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear Britta,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service. We hope to have the pleasure of hosting you again for another enjoyable stay.
Respuesta del Departamento de Calidad
Dear David,
Thank you for your wonderful review. We´re thrilled to hear that you were extremely happy with your stay and appreciated the cleanliness, good condition, and great views of the Alhambra from our place. Regarding the salt, oil, and pepper, we usually provide these as a courtesy for our guests, so we regret that it was not the case during your stay. We will work to ensure that this situation does not happen again in the future. We´re glad you enjoyed the nice little terrace and functional kitchen. We hope to have the pleasure of welcoming you back for another delightful stay.
Respuesta del Departamento de Calidad
Dear Yoojung,
Thank you for taking the time to share your positive feedback. We´re delighted to hear that you enjoyed the great view and appreciated the modern and clean furniture in our space. Providing a comfortable and pleasant environment for our guests is our priority, and your kind words are truly appreciated. If your future travels bring you back, we would be honored to host you again.
Respuesta del Departamento de Calidad
Dear guest, We are pleased to receive your positive feedback regarding your recent stay. Thank you sincerely for your kind words. We look forward to the opportunity of hosting you once again during your future visits.
Quality Department
Respuesta del Departamento de Calidad
Dear Prasanna,
Thank you for sharing your positive experience with us. We´re thrilled to hear that you enjoyed the awesome location, the views from the balcony, and the convenience of being within walking distance to both the Alhambra and the city center.
It´s wonderful to know that the traditional cobblestone streets and unique charm of the area met your expectations.
We hope your time in our location added to the enjoyment of your overall experience. If your travels bring you back, we would be delighted to host you again.
Best regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Andrea,
Thank you for your glowing review. We´re thrilled to hear you enjoyed the breathtaking views of the Alhambra from the terrace, and that communication was seamless. Your insight on parking is appreciated, and we´re glad you found the recommended option convenient. We strive to offer a great experience, and we´re delighted our house met your expectations. It was a pleasure hosting you, and we look forward to welcoming you back on your next visit to Granada.
Respuesta del Departamento de Calidad
Dear Yeseul,
Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
Respuesta del Departamento de Calidad
Dear Helene,
Thank you for your glowing review. We´re delighted you enjoyed the breathtaking views of the Alhambra from our terrace, sitting room, and main bedroom. It´s wonderful to hear that Carlos provided helpful assistance, and we´re pleased that the flat´s cleanliness and functionality met your expectations. We appreciate your note about the stairs and are glad they posed no issue for your mother. Your kind words about the convenient location and expressed desire to return mean a lot to us. We look forward to welcoming you back.
Respuesta del Departamento de Calidad
Dear Diana,
Thank you for your heartwarming review. We´re thrilled to hear that you felt at home and found our place warm and cozy, providing comfort despite the cold temperatures outside. Creating a welcoming environment is our goal, and your positive experience is truly rewarding. If your travels bring you back, we´d be honored to host you again.
Respuesta del Departamento de Calidad
Dear Bonny,
Thank you for your positive feedback. We´re thrilled you enjoyed the great view and found the place clean. We sincerely apologize for the check-in inconvenience. Your experience is valuable feedback, and we appreciate your understanding. We´ll work on better communication for key arrangements in the future. We´re glad the situation was quickly resolved, and we hope it didn´t overshadow the overall enjoyment of your stay. We look forward to hosting you again and offer you even a better stay.
Respuesta del Departamento de Calidad
Dear Der-Shin Sun,
Thank you so much for taking the time to share your experience. We are delighted to hear that you enjoyed your stay in our house and that the views and amenities met your expectations. We are glad to hear that the roof terrace was a highlight for you, and that you were able to enjoy special moments there. We appreciate your kind words about the bedding and amenities provided. We will take your suggestion about the Nespresso capsules into consideration to further improve our guests´ experience. We look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear Matthew. We are grateful for your thoughtful review. Your feedback is instrumental for us to continue improving our service. We would like to clarify that, to ensure transparency, we provide detailed descriptions and photos of the apartment on our website, allowing our guests to have a clear understanding of the property´s features before making a reservation. . We are really sorry for any misunderstanding you had about it. We´re thrilled to hear that you appreciated our central location. Should you choose to stay with us again, we´re confident you will find the improvements to your satisfaction.
Quality Department.
Respuesta del Departamento de Calidad
Dear Ronnie,
Thank you for sharing your experience with us. We´re glad to know that you enjoyed the location, that you were able to appreciate the wonderful view of the Alhambra from the apartment, and that you found it clean and comfortable.
We apologize for the inconvenience with the WiFi and appreciate your understanding regarding this matter. We´ll take note to improve this service for future guests.
Thank you for the recommendation about bringing some basic kitchen products since for hygiene reasons, we usually don´t leave anything used in the apartment. However, we do provide our guests with small welcome amenities such as coffee, salt, oil, sugar, among others to make your arrival as pleasant as possible.
Respuesta del Departamento de Calidad
Dear Elaina,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Respuesta del Departamento de Calidad
Dear Raymond,
Thank you for sharing your thoughts about your recent stay in our apartment. We´re pleased to hear that you found the building to be safe and clean, providing a positive overall feel and you found the facilities and appliances to be of high quality. The rooftop location and views are indeed a highlight, and we´re glad you enjoyed it, despite feeling you had about the staircase. Your comments are duly noted, and we will certainly look into that.
We regret that you perceived the apartment as being more geared toward corporate clients. It is true that each person´s demand can vary, so we would like to clarify that we always strive to be transparent with all our guests, and the photos of our accommodation can be viewed on our website before taking any decision to avoid any misunderstandings. On the other hand, our goal is to provide a pleasant and comfortable stay for all our guests, regardless of the purpose of their trip. We consistently make efforts to ensure the satisfaction of all our customers; we´re sorry that this wasn´t the case for you. We will take your feedback into account to make the necessary improvements.
Your feedback is appreciated, and we look forward to hosting you again in the futur to offer you even a better stay.
Respuesta del Departamento de Calidad
Dear Maya,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Respuesta del Departamento de Calidad
Dear Negar,
Thank you so much for your kind words and for taking the time to share your experience at our place. We are thrilled to hear that you found it incredible and that the view exceeded your expectations. It´s wonderful to know that our location was convenient for you and that you were able to walk to the Alhambra easily.
We´re also delighted to hear that the air conditioning kept the apartment cool during the heat, and that the WiFi worked well for your work Zoom call.
Your recommendation means a lot to us, and we truly appreciate your positive feedback. We would love to welcome you back for a longer stay if you ever have the opportunity. Thank you for choosing our place.
Respuesta del Departamento de Calidad
Dear Giovanni,
Thank you very much for taking the time to share your positive feedback. We´re delighted to hear that you had a great experience at our apartment in the center of Granada and that you enjoyed the stunning view of the Alhambra. It´s wonderful to know that everything met your expectations and was as described.
Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever plan to visit Granada again, we would be more than happy to host you once more and provide you with another memorable stay.
Respuesta del Departamento de Calidad
Dear Lola,
Thank you so much for taking the time to share your wonderful review with us. We are thrilled to hear that you enjoyed your stay in our apartment and that you found the views spectacular.
We are delighted that you found our neighborhood peaceful and convenient, with a market nearby. Our team takes great pride in offering excellent locations like ours, especially for those breathtaking sunsets.
Your recommendation means lot to us, and we are pleased to hear that you found our apartment well-equipped with all the necessary amenities and in perfect working condition. We hope to welcome you back in the future, and in the meantime, we wish you many more fantastic travel experiences.
Respuesta del Departamento de Calidad
Estimado Carlos:
Agradecemos su magnífica reseña. Nos complace mucho saber que valora nuestro alojamiento con un 10 y que disfrutó de la limpieza, la comodidad y la espectacular terraza. También nos alegra que haya tenido una experiencia positiva en el check-in y que se haya sentido como en casa.
Nuestro objetivo es que cada huésped se sienta bienvenido y cómodo, por lo que sus palabras son muy gratificantes. Esperamos tener la oportunidad de recibirte nuevamente en el futuro y seguir ofreciéndote una experiencia excepcional. Gracias por elegirnos y por compartir sus comentarios positivos.
Respuesta del Departamento de Calidad
Dear Stephen,
Thank you for your wonderful review. We´re thrilled to hear that you found our location perfect, with its great view of the Alhambra. We take pride in maintaining a clean and well-equipped apartment to ensure a comfortable stay. We appreciate your feedback regarding the AC in the bedroom, and we´ll certainly consider ways to enhance the comfort of our guests in that aspect.
It would be our pleasure to welcome you back, and we look forward to hosting you again in the future. Your kind words mean a lot to us.
Respuesta del Departamento de Calidad
Dear Anja. Thank you for your kind feedback about your stay with us. We´re delighted to know that you found the location of our apartment to be convenient, and that you enjoyed the stunning views. It was a pleasure having you as our guest, and we look forward to welcoming you back soon.
Quality Department.
Respuesta del Departamento de Calidad
Dear Beau,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Respuesta del Departamento de Calidad
Dear Sabine,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Respuesta del Departamento de Calidad
Dear Markus,
We wanted to express our deepest appreciation for choosing our apartment for your recent stay. Your oppinion is highly valued, We are glad to know that you enjoyed the views, and the decor was to your linking. furthermore, knowing that our friendly staff was was up to the task make us very happy. Our main objective is the satisfaction of our customers and your comment motivates us to keep working on it. We hope to see you again soon.
Respuesta del Departamento de Calidad
Dear Javed,
Thank you for your kind review. We are glad to hear that your stay was good. It is a pleasure to hosting clients like you. We hope to see you again in the future to offer you a better stay.
Respuesta del Departamento de Calidad
Dear Jordan,
Thank you for your wonderful review! We´re thrilled to hear that you enjoyed the fabulous view and found our apartment comfortable for your family of four. We´re delighted that the location and amenities met your needs. It´s great to know that the parking recommendation worked out well for you, considering the narrow street. We appreciate your feedback and hope to welcome you back in the future.
Respuesta del Departamento de Calidad
Dear Henry,
Knowing that your experience was enjoyable reminds us why we do what we do. If your future travels lead you back to us, we´d be delighted to provide you with another exceptional stay. Your feedback inspires us to aim higher in delivering top-notch service. Thank you for your kind words and for choosing us as your destination.
Respuesta del Departamento de Calidad
Dear Krushkova,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Respuesta del Departamento de Calidad
Dear Sanho,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Respuesta del Departamento de Calidad
Dear Margaret,
Thank you for your kind and detailed review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team. It is our pleasure to serve guests like you, and we await your return in the future.
Respuesta del Departamento de Calidad
Dear Katrien,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Respuesta del Departamento de Calidad
Dear Cindy,
Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear Jeff,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.
Respuesta del Departamento de Calidad
Dear Nathan,
Dear Nathan,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Respuesta del Departamento de Calidad
Dear K H,
Thank you for your review of your recent stay with us. We are delighted to hear that you enjoyed your time at our apartment and appreciate your positive feedback. We apologize for any inconvenience caused during your stay and assure you that we will take the necessary steps to address your concerns. Thank you again for your review, and we look forward to welcoming you back soon.
Respuesta del Departamento de Calidad
Dear Brett, We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.
Respuesta del Departamento de Calidad
Dear Di,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Respuesta del Departamento de Calidad
Dear Ann,
Thank you for your kind words and feedback. We´re delighted you appreciated the cleanliness and found the apartment spacious and well-located. We value your comments.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Georgia,
We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.
Respuesta del Departamento de Calidad
Dear Mauro, We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Bonnie, We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.
Jose L.H. Campos
Quality Department Manager
Es un sueño , tranquilo , limpio , cómodo y las vistas de ensueño
Respuesta del Departamento de Calidad
Estimada Marta:
Nos gustaría expresar nuestro más profundo agradecimiento por elegir nuestro apartamento. Apreciamos sinceramente su decisión de alojarse con nosotros y esperamos que su experiencia haya sido cómoda y memorable. Sería un absoluto placer tener la oportunidad de hospedarle una vez más en el futuro. Puedes estar seguro de que seguiremos cumpliendo nuestro compromiso de servicio excepcional para asegurarnos de que su próxima estancia sea aún mejor.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Bella, We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us to improve. We´re eagerly anticipating your next visit.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Jackie,
Thank you for your wonderful review. We´re thrilled that the apartment exceeded your expectations and that Elvira provided excellent service. We´re sorry about the weather, but we´re glad you still found the patio charming. We look forward to hosting you again in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Francis,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Jenna,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Sidney,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimada Sandra:
Queremos expresar nuestro más sincero agradecimiento por su amable comentario sobre su estadía en nuestro apartamento. Nos complace enormemente saber que disfrutaron de su experiencia con nosotros y que quedaron satisfechos con el alojamiento que les ofrecimos. En nuestra continua búsqueda por brindar un servicio de calidad, valoramos enormemente los comentarios de nuestros huéspedes. Esperamos tener la oportunidad de recibirlos nuevamente en el futuro y hacer de su próxima estadía una experiencia aún más agradable.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Andrew,
We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimada Liliana:
Gracias por sus amables palabras. Nos complace saber que disfrutaron su estadía y que todo fue de su agrado. Su satisfacción es nuestra prioridad número uno, y siempre trabajamos arduamente para garantizar que nuestros huéspedes tengan la mejor experiencia posible. Esperamos darles la bienvenida de nuevo en el futuro cercano.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Melanie,
We´re thrilled to read your positive review of our apartment, and we´re grateful for your kind words about our friendly and helpful staff. We´re delighted that we were able to exceed your expectations, and we look forward to welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Emmanuel,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Rae,
We are delighted to receive your feedback and to know that you had a wonderful holiday in Granada. It gives us immense pleasure to hear that our apartment contributed and helpful staff to your positive experience. Thank you for your review and for the recommendations, and we look forward to the opportunity of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Susanne,
We are thrilled to read from your words that you enjoyed the apartment, the location and the wonderful views. We will be delighted to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Jacqueline,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Caroline,
Thank you for choosing us for your stay in Granada and for taking the time to write a review. We are delighted to know that the apartment could match all of your expectations.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Markku,
We thank you for sharing your opinion about your stay in the apartment. It is wonderful to hear that we were able to make your stay special.
We are sincerely sorry to read that you found ants in your apartment. We have a regular seasonal pest control plan in place and work hard every day to prevent their presence within our facilities. However, at certain times of the year, depending on the weather in Granada, the presence of insects is unfortunately completely unavoidable. We ask that you please accept our most sincere apologies for the inconvenience caused.
Once again we thank you for choosing our apartment for your vacation and for the feedback. We hope to have the opportunity to serve you again in the future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Stéphane,
We greatly appreciate the time you have taken out of your day to rate your stay with us with such a wonderful review. Thank you for choosing our apartment for your stay in Granada. We will be delighted to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Laurence,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear guest,
Thank you for staying with us and for taking the time to share a lovely review. We hope you give us the chance to welcome you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimado Gonzalo:
Muchas gracias por elegirnos y por dejar esta evaluación sobre el apartamento y nuestros servicios. Nos alegramos de que nuestro profesional equipo fuera capaz de asistirle eficazmente durante su estancia. Esperamos poder volver a recibirle de nuevo muy pronto.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Paul,
First and foremost we would like to thank you for having chosen our apartment for your trip to Granada. It is a pleasure to know that you have enjoyed your stay and the breathtaking views. Thank you for the recommendation as well. We look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Ceci,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Sander,
Thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Alain,
Thank you for taking the time to review your stay with us. We are sorry about the inconvenience that you describe with the washing machine and the communication. It is certainly not up to our usual standars and we will look into it. However, we are happy that this could not prevent you of having a nice experience. We hope to welcome you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimado Luis:
Le agradecemos sus palabras hacia nuestro apartamento. Nos alegramos enormemente de que disfrutara de su estancia y esperamos nos dé la oportunidad de volver a servirle pronto.
Jose L.H. Campos
Director de Calidad
Online communication with the hosting company is over-automated. You ask them a question and get an unrelated canned message. This happened a few times before the check in. Wifi is choppy. The router is placed on the ground floor and doesn´t reach the second floor well. If too many devices connected, it drops your connection often.
Respuesta del Departamento de Calidad
Dear Toomas,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our apartment and are delighted to read that we were able to match your holiday expectations.
We would like to apologize if we failed at making you feel supported with our online communication, we do our best to offer a caring and personalized service giving all the possible solutions to make sure you fully enjoy your stay among us. On the other hand, thank you for praising the personal service provided by Elvira. We will make sure to pass your message on to her.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Il est très facile de se rendre à pieds dans le centre ville et visiter la ville depuis l´appartement, bien placé.
Respuesta del Departamento de Calidad
Dear Stéphanie,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Kate, We are very happy that we could make of your holidays an unforgettable experience. We hope you decide to stay again with us if you decide to come back to Granada. We are looking forward to serve you again.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Trip, Thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Respuesta del Departamento de Calidad
Dear Meggan, thank you very much for sharing your review regarding your stay in our apartment.
We appreciate your positive comments about our excellent views, and we would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Abby, thank you very much for staying with us. It is the best reward to know that our guests enjoy so much their stay. We hope to have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Melissa, thank you very much for your kind feedback. It is the best reward and great source of motivation for us to know that our guests had a pleasant stay with us and are willing to come back. Thank you very much for taking the time to review your stay.
We would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Mohammad, thank you for staying with us and for your constructive feedback. We would like to take the opportunity to point out that our team is always available in case our guests need any additional information regarding their arrival, parking, places to visit etc. Next time, please do not hesitate to ask for suggestions in advance, we will be glad to assist you.
We look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Nicolas, thank you very much for staying with us and for your review. We are delighted to read that we were able to match your expectations and hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Alejandro, tthank you for taking the time to share your personal experience in our apartment. It is always a pleasure to know that our guests went home with great holiday memories
We hope to see you on your future trips to Granada.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Femke, thank you very much for your positive feedback and for sharing the highlights of your stay with us. It is very important for us to know the opinion of our guests.
We would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Nikhil, thank you for this very kind review of our apartment and for sharing the highlights of your stay with us.
We are thrilled you enjoyed the time in Granada and we look forward to meeting you again soon.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Joseph, thank you very much for your comments and kind recommendation. We are glad to know that you had a pleasant stay with us and we look forward to meeting you again soon.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Camilo, thankyou very much for your kind feedback. We are delighted to know that you had a memorable stay in our apartment.
We would love the opportunity to welcome you back the next time you are visiting Granada.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Carrie, thank you very much for choosing our apartment for your stay in Granada.
We are glad to know that your family had a memorable stay with us and we would love for you to come back and enjoy more unforgettable days with us.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Thank you very much for your valuable review. It is very important for us to know the opinion of our guests.
We are glad to know that you enjoyed your stay in our apartment so much. Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
We hope to see you again soon.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Jackson, thank you very much for your comments. We are glad to know that our great location was a highlight of your stay.
We hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Lauren, thank you very much for taking the time to share with us your personal experience in our apartment. Your opinion is very important to us.
We are thrilled you enjoyed your stay with us and hope to have the opportunity to welcome you back in our apartment soon.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Estimado Joseph, nos alegra saber que disfrutó de su estancia con nosotros.
Agradecemos su tiempo en compartir su experiencia y nos encantaría que volviera a disfrutar de más días fantásticos con nosotros.
Aija T.
Departamento de Calidad
Respuesta del Departamento de Calidad
Dear Nora, thank you very much for your kind feedback and for sharing the highlights of your stay in our apartment. We also appreciate your comments about how we can improve our services to offer the most comfortable stay for our guests.
Thank you very much for choosing our property for your stay, we look forward to meet you soon again.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Thank you very much for your comments regarding your stay.
It was a pleasure for our team to host you and we are looking forward to meeting you soon again.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Adri, thank you very much for your wonderful comment, we are delighted that you enjoyed your stay with us.
We appreciate his kind words about the location of our accommodation and its proximity to the leisure areas. Truly, our apartment is located in an unbeatable area. We thank you for pointing out the cleanliness of our facilities and the professionalism of our team, who indeed have a great impact on the experience of our guests and we are delighted to read that their attentive service contributed to your well-being during your vacation.
We are looking forward to seeing you again.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Elyssa, thank you for your feedback. It is very important for us to know the opinion of our guests.
We are glad to know that you enjoyed your stay in our apartment so much. Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
We hope to see you again soon.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Tara, thank you very much for your kind review regarding your stay. We highly appreciate your detailled comments and recommendations.
It was a pleasure for us to assist you during your stay in Granada, and hope to meet you in near future again.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Cecilia, firstly we would like to thank you for choosing our apartment for your stay in Granada. We also really appreciate your review, it was a pleasure for us to read all your comments about your stay.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear James, thank you for the wonderful review and for taking the time to share your feedback with us.
We look forward to your next visit.
Aija T. Quality Department
Respuesta del Departamento de Calidad
Thank you Emma for your feedback.
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience in our apartment.
We hope to meet you soon again.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Muchas gracias, Carolin, por elegir nuestro apartamento para sus vacaciones. Es maravilloso leer que fuimos capaces de hacer especial su estancia y esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija T.
Departamento de Calidad
Respuesta del Departamento de Calidad
Thank you very much for your kind review regarding your stay with us.
It was a pleasure for us to host your family, and we hope to meet you in near future again.
Aija Teilane
Quality Department
Respuesta del Departamento de Calidad
Thank you very much for choosing our apartment for your stay in Granada, and for your highlights on its amazing location.
It was such a pleasure to assist you and we hope to meeting you soon again.
Aija Teilane
Quality Department
Respuesta del Departamento de Calidad
Muchas gracias por sus comentarios.
Estamos encantados de que nuestro amable equipo fuera lo más destacado de su estancia, además de la excelente ubicación del apartamento. También le damos las gracias por destacar la limpieza de nuestras instalaciones, nos esforzamos por prestar total atención en este aspecto, siendo plenamente conscientes de que es un elemento básico para una cómoda experiencia vacacional de nuestros huéspedes.
Esperamos poder darle la bienvenida de nuevo muy pronto.
Aija Teilane
Departamento de Calidad
Respuesta del Departamento de Calidad
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience in our apartment.
We hope to be able to welcome you back very soon.
Aija Teilane
Quality Department
Respuesta del Departamento de Calidad
Gracias por elegirnos y por sus comentarios.
Estamos muy contentos de que el apartamento ha cumplido con sus expectativas y esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija Teilane
Departamento de Calidad
Respuesta del Departamento de Calidad
Nos gustaría expresar nuestro agradecimiento por sus comentarios sobre su visita, puesto que nos ayudan a entender como nuestros huéspedes disfrutan de su estancia con nosotros.
Es maravilloso escuchar que fuimos capaces de hacer especial su estancia y esperamos poder darle la bienvenida de nuevo muy pronto.
Aija Teilane
Departamento de Calidad
Respuesta del Departamento de Calidad
Thank you very much for sharing your experience.
We are delighted that our superior location was a highlight of your stay.
We hope to see you again in the future.
Aija Teilane
Quality Department
Respuesta del Departamento de Calidad
Thank you very much for taking the time to leave us your positive comments regarding your stay.
We are glad to hear you enjoyed the unbeatable location of the apartment and your recommendation to other guests.
We look forward to your next visit.
Aija Teilane
Quality Department
Respuesta del Departamento de Calidad
Dear Thomas
Firstly we would like to thank you for the lovely review you shared following your recent visit to our MIrador de Lorca apartment and are delighted to read that we were able to match your holiday expectations. Regards
Respuesta del Departamento de Calidad
Dear Sarah
Thank you for reviewing your recent stay in our Mirador de Lorca apartment. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Regards
Respuesta del Departamento de Calidad
Dear Verena
Thank you for making our Mirador de Lorca apartment your choice destination on this occasion and for your very kind recommendation , this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Regards
Respuesta del Departamento de Calidad
Dear Dotan
We greatly appreciate the time you spent to share your recent holiday experience at our
GH Mirador de Lorca apartment and we thank you for your kind recommendation. Regards
Respuesta del Departamento de Calidad
Dear Dusty
First and foremost we would like to thank you for choosing our GH Mirador de Lorca apartment for your visit to Granada and for recommending us, this is undoubtedly the best reward for us all. Regards
Respuesta del Departamento de Calidad
Dear Thomas
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at GH Mirador de Lorca apartment was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Regards
Wow wow wow! The view! Incredible. Loved sitting on the deck staring at the Alhambra all day long. Great area, central but quiet street. Great facilities. There are plenty of utensils and crockery (noted from a previous review that said this was limited, there are plenty of plates in the dining area). Wifi works best inside and at lower level. Easy check in and check out. Really responsive on messaging. Thank you! Totally recommend.
Respuesta del Departamento de Calidad
Dear Anita
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at GH Mirador de Lorca apartment was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Best regards
Ana García Customer Service
Leendo comentarios de otros clientes podemos decir que son utiles, si, los colchones son DUROS, pusimos 4 mantas sobre nuestro colchon para poder dormir, si, INTERNET falla y esta MUY flojo, sobre todo para alguen qui trabaja o quiere hacer una compra importante, falta dramatica de BIDE, sobre todo hay espacio para ponerlo, para la personas con dificultad de caminar no es reomendable - hay TRES niveles de escalera, la sala de estar es pequeña y bajita, las ventanas no protegen contra el RUIDO de la calle, el ruido de los vecinos del edificio se escucha mucho y el segundo dormitorio se queda abierto a todos los ruidos - la casa esta mejor para dos personas, o dos con un niño, la puerta de terraza se cierre muy mal y la puerta de la sala de estar no se cierre de ningun modo
Respuesta del Departamento de Calidad
Muchas gracias por su comentario, y nos alegra que haya prolongado su estancia. La casa esta en dos alturas y tiene escaleras para subir a las estancias superiores, gracias a ellas podemos acceder a la terraza con vistas espectaculares de la ALhambra. Por otro lado hemos contactado con el proveedor del WIFI para comprobar la velocidad. Agradecemos sus comentarios que nos ayudan a mejorar. Fatima equipo de Genteelhome
Payment for late check-in due to late arriving flights at Granada is unnecesarry as representative of owner just handover the keys to you and that it´s. Also, communication on English may be better.
Respuesta del Departamento de Calidad
Thank you for your review Vinko. Our check in time is stablished from 15:00 to 21:00. After this the person who receives you has to make a night displacement, that´s the reason why it has an extra charge. We hope that you enjoyed the wonderful views from the apartment and you had a very nice stay. Fátima - responsable de calidad de Genteel Home
El baño olia fatal y la entrada a la ducha era enana. Las fotos dicen mas del apartamento de lo que realmente es.. La terraza solo tiene dos sillas La habitacion bastante antigua
Respuesta del Departamento de Calidad
Gracias por su comentario. Lamentamos que el apartamento no haya cumplido sus expectativas, lo cierto es que creemos que la puntuación que nos ha dado viene condicionada porque usted quiso cancelar su reserva un día anterior a la llegada y, tal y como se establece en las condiciones, le dijimos que no era posible. Con respecto al olor en el baño, nos hubiera encantado haberle asistido durante su estancia pero no recibimos ninguna queja al respecto por su parte durante su estancia, no obstante le informamos de que ha sido revisado para garantizar la calidad en el apartamento. Finalmente, agradecemos sus palabras que nos ayudan a mejorar. Fátima - responsable de calidad de Genteel Home
방음이 잘 안돼서 새벽에 지나다니는 사람들 떠드는 소리나 차 지나가는 소리가 그대로 들립니다.
Lo mejor sin duda es la ubicación, también estan muy bien la limpieza, lo nuevo de la vivienda y mobiliario así como los detalles como el cafe, aceite, arroz, etc.
No había platos, había una invasión de hormigas en el baño que también te encontrabas en los dormitorios incluyendo las camas. Lo peor de todo es lo extremadamente ruidoso, se escuchan todos los sonidos de la calle durante toda la noche. También es un detalle feo y fácilmente mejorable que, teniendo en cuenta que el parking más cercano está a 25 minutos andando, no puedas dejar una maleta una hora más mientras limpian el alojamiento y tu das un paseo por el barrio, sobre todo porque hay que dejarla a las 11 de la mañana
Respuesta del Departamento de Calidad
Muchas gracias por su comentario Francisco. Nos alegra saber que disfrutaron del apartamento y su ubicación. Normalmente dejamos que los huéspedes permanezcan en el apartamento el tiempo que deseen en el día de su salida pero si tenemos una entrada necesitamos tiempo para limpiar y preparar el apartamento, como es su caso. Desafortunadamente, no tenemos un lugar para dejar las maletas. Le pedimos disculpas por el ruido, es algo que no podemos controlar, pero tenga en cuenta que el apartamento tiene una ubicación inmejorable, en pleno corazón del Albaicín con unas excelentes vistas a la Alhambra, lo que conlleva también que el acceso en coche es complicado. Por otra parte, le informamos de que el problema de las hormigas ya ha sido tratado. Esperamos, no obstante, que disfrutaran de su estancia. Fátima - responsable de calidad de Genteel Home
Very noisy. You can hear all conversations from the other guests from the other apartment.
Todo bien, salvo la existencia de un solo baño. Obviamente, sería deseable que existiesen dos.
The apartment was beautiful and we had a fantastic stay. The balcony was great - lots of sun during the day, big enough to fit 4 people around the table. The kitchen was extremely well stocked with equipment and it was nice to have basic things like oil and salt already there. All the apartment is really nicely decorated. The location is great, easy to cut down to the Paseo de los tristes and get into the city centre from there or walk up into the old town. Finally the views from the terrace, living room and front bed room were outstanding! Clear, fantastic view of the Alhambra
The beds were a little bit hard and there weren´t quite enough glasses in the kitchen but these are really tiny things.
Cette location est située sur une rue pavée et non piétonne donc malgré une circulation assez rare cela génère du bruit. Le living-room et la terrasse sont plus petits que comparés aux photos.
We couldn´t get the Wi-Fi to work that weekend
Carlos nos atendió a la perfeccion.
La ubicación INMEJORABLE
Única pega: las escaleras. Deberían de ponerlo en la descripción de la casa. Algunos de mis amigos han tenido dificultad con ella.Los que dormían en el apartamento de abajo, tenían que subir 48 escalones para subir al salón.
A cierta edad esto se nota bastante.
Todo lo demás magnífico!!!!
Respuesta del Departamento de Calidad
Estimada Rosa, Muchas gracias por su estancia y confianza en Genteel Home. Como se puede leer en la descripción del apartamento, se describe como apartamento dúplex. Son dos apartamentos situados en una antigua casa del siglo XVI y el apartamento de la planta baja sólo se utiliza en ocasiones especiales para más de 4 personas adultas. Le agradezco su comentario ya que siempre nos ayudan a mejorar. Un cordial saludo, Genteel Home