Presentamos un majestuoso alojamiento localizado en el corazón del emblemático barrio del Albaicín. Esta elegante residencia se compone de tres dormitorios, dos baños completos y una impresionante terraza que le ofrece una vista incomparable de la Alhambra.
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Respuesta del Departamento de Calidad
Dear Alice,
Thank you very much for your kind comments. We are pleased to hear that you enjoyed the ideal location, the stunning views, and the comfort of the rooms.
Regarding the stairs, although we mention in our listing that the house is spread over four floors, we appreciate your suggestion, as it is always valuable for improving the experience of future guests.
We look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear R Craig,
Thank you for your feedback. We´re glad to hear that you enjoyed the view.
We hope to welcome you again in the future.
Respuesta del Departamento de Calidad
Estimado Antonio,
Le agradecemos profundamente sus amables palabras. Nos complace saber que la casa cumplió con sus expectativas y que disfrutó de la terraza con vistas a la Alhambra. Es un verdadero placer saber que su experiencia fue tan positiva en todos los aspectos.
Será un honor recibirle nuevamente en el futuro y asegurarnos de que su estancia sea igual de satisfactoria.
Respuesta del Departamento de Calidad
Dear Jamais,
Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed the location and the unique character of the house. We are especially pleased that the view exceeded your expectations, and we appreciate your kind words about the property.
We would love to welcome you again on your next visit.
Respuesta del Departamento de Calidad
Dear Hassan,
Thank you so much for your kind comments. We are thrilled to hear that you enjoyed the stunning views of the Alhambra and the central location of the property. It’s wonderful that you appreciated the unique character of the house, as well as the comfort of the high-quality mattresses.
We truly value your feedback and would be delighted to welcome you back in the future.
Respuesta del Departamento de Calidad
Dear Neha,
Thank you for your kind words. We are thrilled to hear that the apartment was a great fit for your family vacation. It would be a pleasure to welcome you back in the future, and we look forward to hosting you again.
Respuesta del Departamento de Calidad
Dear Taryn,
Thank you very much for your kind comments. We are pleased to hear that you enjoyed the exceptional views of the Alhambra, the cleanliness of the accommodation, and its excellent location near restaurants and bars. We also appreciate your kind words about the friendliness of our host.
Regarding the delay in check-in, we regret that you had to wait longer than expected. Please note that situations like this are not common in our services, and we apologize for any inconvenience this may have caused. However, we are glad that being able to leave your luggage while you explored the city was helpful to you.
Thank you again for your positive feedback, and it would be a pleasure to welcome you back in the future.
Respuesta del Departamento de Calidad
Dear Janet,
Thank you for your wonderful feedback. We are delighted to hear that you had a great two-day stay and that the apartment was perfect for your group of six adults. It´s fantastic to know that you enjoyed the spectacular views from the top level and the terrace, as well as the convenient location, which allowed you to explore the area without the need for a car.
We hope to welcome you back on your next visit.
La ubicación y las vistas eran maravillosas!
Me gustó todo, la única pequeñísima pega es que el tirador de la cisterna del baño de arriba estaba estropeado y teníamos que tirar levantado la cerámica
Respuesta del Departamento de Calidad
Estimada M. Fernández,
Agradecemos sinceramente sus amables comentarios. Nos alegra saber que disfrutó de la maravillosa ubicación y las vistas de nuestro alojamiento.
Lamentamos cualquier inconveniente que haya experimentado con el tirador de la cisterna de uno de los baños. Agradecemos su observación y la haremos saber a nuestro equipo para que realicen las reparaciones pertinentes.
Nuevamente, le agradecemos su feedback y esperamos tener la oportunidad de recibirle de nuevo en el futuro.
Departamento de Calidad
Respuesta del Departamento de Calidad
Estimado Rodrigo,
Agradecemos mucho su valioso comentario. Nos complace saber que disfrutó de su estancia y de las impresionantes vistas de la Alhambra desde nuestra propiedad.
Respecto a la demora en la entrega de las llaves, lamentamos sinceramente el inconveniente. Este tipo de situaciones, aunque excepcionales, pueden ocurrir debido a la alta demanda en ciertos momentos. Sin embargo, queremos enfatizar que no es algo común en nuestros servicios y no refleja el nivel de atención que nos caracteriza como empresa. Lamentamos que en esta ocasión no haya sido lo esperado y agradecemos su comprensión.
Esperamos poder darle la bienvenida nuevamente en el futuro.
Respuesta del Departamento de Calidad
Estimado Alejandro,
Le agradecemos profundamente por sus amables comentarios sobre su estancia en nuestro apartamento. Nos alegra enormemente saber que la experiencia superó sus expectativas y que la terraza con vistas a la Alhambra fue un lugar especial para disfrutar.
Sus palabras son muy valiosas para nosotros y nos motivan a seguir ofreciendo el mejor servicio posible.
Esperamos tener el placer de darle la bienvenida nuevamente en el futuro.
Respuesta del Departamento de Calidad
Dear Charlotte,
We sincerely appreciate your kind words and are happy to hear that you enjoyed your stay, especially the breathtaking views, the comfort of our beds and the charm of the terrace and bedrooms.
We are sorry if access was not entirely convenient in your particular case, especially with luggage and a baby. Our aim is to offer guests an authentic experience in this privileged area in the old town, where the streets retain their historic authenticity to preserve the charm that so characterises this area.
Regarding the kitchen, we regret that it did not fully meet your expectations. We always try to ensure that our flats are as well equipped as possible to make our guests´ stay as comfortable and practical as possible. We will take your comments into account and pass them on to our team for further improvement.
Thank you again for your valuable recommendations and comments and we look forward to welcoming you in the future.
Respuesta del Departamento de Calidad
Dear Abdulrahman,
Thank you very much for your review. We are pleased to hear that the accommodation was perfect for your family and that the details and appearance of the house were to your liking.
We look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear George,
We are deeply grateful for your kind review and are happy to hear that your stay was one of the most memorable of all your travels. We are delighted that you enjoyed both the location and the restoration we have undertaken to preserve its original character and charm.
We are delighted to hear that the terrace overlooking the Alhambra was one of the highlights of your experience. Your words motivate us to continue offering unforgettable experiences to our guests.
Thank you very much for your recommendation. It will be a pleasure to welcome you again in the future.
Respuesta del Departamento de Calidad
Dear Rachel,
We sincerely thank you for your review. We are pleased to hear that you enjoyed your stay and that the views were to your liking. It is gratifying to know that you found the accommodation to be in a clean and tidy condition and that the check in and check out process was smooth. We appreciate your confidence and would be delighted to welcome you back in the future.
Respuesta del Departamento de Calidad
Dear Paul,
Thank you very much for your comment. We are glad to hear that you enjoyed the spectacular views from the terrace, as it is one of the aspects that our visitors value the most.
We hope to have the opportunity to welcome you again in the future.
Respuesta del Departamento de Calidad
Dear Ericka,
Thank you very much for your very positive review. We are glad to hear that you and your group enjoyed your stay and that the views of the Alhambra from the terrace were to your liking.
We look forward to welcoming you back in the future and providing you with another memorable experience.
Respuesta del Departamento de Calidad
Dear Regi,
Thank you for your thoughtful review. We are delighted to hear that you enjoyed the incredible view from the roof deck and found Elvira to be helpful and accommodating. It’s wonderful to know that the house’s charm and unique architectural style enhanced your experience in the Albaicín. We appreciate your feedback about the walk to the property and will keep this in mind for future guests. We’re glad you found the location ideal for exploring the area, and we hope to welcome you back in the future.
Respuesta del Departamento de Calidad
Dear Matthew,
Thank you very much for your generous review. We are very happy to hear that your experience in the flat was amazing and that it contributed positively to your trip. We are pleased to know that the air conditioning was effective during your stay in August and that you enjoyed the views from the living room and terrace.
We are honoured that you considered our flat to be the best accommodation during your visit to Spain. We sincerely appreciate your kind words and would be delighted to welcome you again in the future.
Respuesta del Departamento de Calidad
Dear Thibault,
Thank you very much for your review and for highlighting the location and decoration of the house. We are glad to hear that you enjoyed your stay at our property. We look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear Rami,
We sincerely appreciate your kind words and the time you took to share your experience with us. We are glad to hear that you enjoyed the features of the flat as well as the recommendations provided by our staff. It is a pleasure to know that the view and the location of the flat were to your liking.
We deeply regret that you experienced an odour issue in one of the rooms. We are surprised to receive your feedback and assure you that we will take steps to review and resolve this issue as quickly as possible. Your comfort is our priority and we are committed to improving based on your valuable feedback.
Thank you again for your comment and we look forward to the opportunity to welcome you in the future, providing you with an even more satisfying experience.
Respuesta del Departamento de Calidad
Dear Scott,
We could not be happier that you enjoyed your stay with us. Your satisfaction is our most precious reward.
Respuesta del Departamento de Calidad
Estimado Juan Carlos,
Le damos las gracias por compartir su opinión sobre su estancia en apartamento. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia.
Respuesta del Departamento de Calidad
Dear Rouzbeh,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Granada. We look forward to welcoming you back again very soon.
Respuesta del Departamento de Calidad
Dear Yuray,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Respuesta del Departamento de Calidad
Dear Dahlia,
Thank you very much for your very detailed and positive review. We are glad to know that the location allowed you to fully enjoy the main attractions of the city, such as the Alhambra, as well as the gastronomic and commercial offer of the area. We are also pleased that the space and amenities of the house were to your liking and contributed to your family´s comfort and relaxation. The views you mention are certainly one of the most special aspects of the house, and we are glad that they were a highlight of your experience.
We sincerely appreciate your recommendation and hope to have the pleasure of hosting you again in the future.
Respuesta del Departamento de Calidad
Dear Sue,
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment. Your positive comments are truly appreciated and we look forward to welcoming you back soon.
Respuesta del Departamento de Calidad
Dear Kinsey,
We sincerely thank you for your kind comments about the beauty of our establishment, the breathtaking view and the location close to the Alhambra. We are glad to hear that you enjoyed our flat.
Regarding the directions, we are sorry to hear that you had some inconvenience with your device. We appreciate you mentioning it and would like to remind you that our staff is always available to help you with any questions or to provide you with more precise directions should the need arise.
Thank you again for your valuable feedback. We look forward to welcoming you in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Andrew,
We´re delighted that our location met your expectations. Being situated in a prime spot is something we take pride in, as it allows our guests to fully enjoy their surroundings. Your positive feedback means a lot to us, and we hope to have the opportunity to welcome you back for another exceptional stay.
Quality Department
Respuesta del Departamento de Calidad
Dear Raphael,
Thank you for this review of your stay. We are thrilled that you found everything to make your stay a special one.
Quality Department
Respuesta del Departamento de Calidad
Dear Brandon,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Respuesta del Departamento de Calidad
Dear Rachel,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.
Respuesta del Departamento de Calidad
Dear Stacey,
Thank you very much for your feedback and kind words about your recent stay at our property. We´re thrilled to hear that you found our location in the heart of the city and the views of the Alhambra to be exceptional. It´s wonderful to know that the house and bedrooms suited your family´s needs comfortably.
We apologize for any inconvenience caused by noise during your stay. Being centrally located, it´s true that there can sometimes be more activity than in quieter areas. Regarding the garbage truck noise, we understand that the cleaning services operate during nighttime due to the high temperatures in this season, which helps maintain the city´s cleanliness.
We appreciate your understanding and positive recommendation despite these minor disturbances. Should you decide to visit again, we´ll ensure your next experience is even more enjoyable.
Respuesta del Departamento de Calidad
Dear Lauren,
We are grateful for your thoughtful review. Your feedback is instrumental for us to continue improving our service. It´s our pleasure to have met your expectations, and we hope to host you again in the near future.
Respuesta del Departamento de Calidad
Dear Brittney,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Respuesta del Departamento de Calidad
Dear Laura,
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the property, particularly the fantastic views of the Alhambra and the city, as well as the rooftop and upstairs living area.
We sincerely apologize for the delay you experienced upon arrival. We understand how important it is to have a smooth and efficient check-in process, especially after a long day of travel. As a luxury apartment rental company, we strive to provide high-quality services to our guests, which includes personally showing them around the apartment to ensure they are familiar with all its features and amenities. This is a part of our commitment to delivering a superior guest experience.
Thank you again for your valuable comments. We hope to have the opportunity to welcome you back to Granada and provide an even better experience in the future.
Respuesta del Departamento de Calidad
Dear Susa,
We are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.
House is huge and very cold. Consider visiting only if it is really warm outside. And only if you could split the cost with some of your friends. Also a lot of tourists are wondering around. Expect a lot of noise from the street 24/7. So only if you are the good sleeper :-)
Respuesta del Departamento de Calidad
Dear Denis,
Thank you for your review of your recent stay with us. We are delighted to hear that you enjoyed your time at our apartment and appreciate your positive feedback. We apologize for any inconvenience caused during your stay and assure you that we will take the necessary steps to address your concerns. Thank you again for your review, and we look forward to welcoming you back soon.
QUality Department.
Respuesta del Departamento de Calidad
Dear Judy,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.
Respuesta del Departamento de Calidad
Dear 丹丹 蒋,
Thank you for taking the time to leave a review of your stay at our apartment. We are thrilled to hear that you had a great experience and that our team made your stay memorable. We apologize for any inconvenience caused during your stay and appreciate your feedback as it helps us to improve. Thank you again for your review, and we hope to see you again soon.
Respuesta del Departamento de Calidad
Dear Andy,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.
Respuesta del Departamento de Calidad
Dear Berk,
Thank you for sharing your feedback with us. We´re thrilled to hear that you found our house and its location to be very special, with a beautiful view of the Alhambra.
Indeed, being situated in the heart of Granada comes with its own unique considerations, particularly regarding vehicle access. The narrow streets and limited parking options can make it challenging for larger vehicles or those with numerous bags.
To assist our guests in navigating these challenges, we provide detailed instructions on potential parking options nearby.
We´re delighted that you enjoyed your stay with us, and we hope to welcome you back in the future for another memorable visit to Granada.
Respuesta del Departamento de Calidad
Dear Lara,
We are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.
Respuesta del Departamento de Calidad
Dear Timmy,
Thank you so much for your glowing review! We´re thrilled to hear that you found our house outstanding and that it exceeded your expectations. It´s fantastic to know that you enjoyed the smooth check-in process and appreciated the excellent communication with our host. We´re delighted that you found the architectural details exquisite and that you were able to immerse yourself in both modern comforts and the ambiance of the Middle Ages.
Thank you for sharing your tips about visiting the Alhambra and navigating the streets of Granada. We´ll make sure to pass this valuable information along to future guests. If there´s anything else we can assist you with or if you have any further feedback, please don´t hesitate to let us know. We look forward to welcoming you back in the future!
Respuesta del Departamento de Calidad
Dear Ashley,
thank you for taking the time to share your experience with us. We´re delighted to hear that you found our property beautiful and enjoyed the incredible views of Alhambra, as well as the architectural reflection of the area´s history. We greatly appreciate your understanding regarding the access to the house, and we´re glad that you found the advice provided helpful in navigating the narrow cobblestone streets with your luggage.
We´re also glad that communication with the management was smooth and that your overall visit was enjoyable. The rooftop terrace sounds like a highlight of your stay, and we´re thrilled that it met your expectations.
Respuesta del Departamento de Calidad
Dear Martin,
Knowing that your experience was enjoyable reminds us why we do what we do. If your future travels lead you back to us, we´d be delighted to provide you with another exceptional stay. Your feedback inspires us to aim higher in delivering top-notch service. Thank you for your kind words and for choosing us as your destination.
Respuesta del Departamento de Calidad
Dear Kathleen,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Respuesta del Departamento de Calidad
Dear Anne,
Thank you for your feedback on your recent stay in Granada. We´re thrilled you enjoyed the breathtaking views of the Alhambra and found our accommodations comfortable and charming. However, we sincerely apologize for the delay in meeting you upon arrival. While we strive for punctuality, unforeseen circumstances can occasionally cause delays. We understand the frustration of waiting, and we regret any inconvenience caused. Your comments are invaluable in helping us improve our service, and we will work to ensure better communication and timely arrivals in the future. We hope this incident didn´t overshadow the rest of your stay and that you´ll consider visiting us again for a smoother experience.
Respuesta del Departamento de Calidad
Estimado Javier:
Apreciamos enormemente su crítica positiva sobre nuestro apartamento y la ubicación del mismo. Es gratificante saber que disfrutó de su estancia. Sus observaciones nos inspiran a seguir brindando un servicio excepcional. Gracias por elegirnos.
Respuesta del Departamento de Calidad
Estimada Viridiana.
Estamos encantados de recibir sus maravillosos comentarios. Nos alegra saber que encontraron nuestra casa preciosa y excelentemente situada, superando sus expectativas. Es fantástico que haya disfrutado de las impresionantes vistas de la Alhambra y lo encontró ideal para reuniones de grupo. Gracias por destacar nuestra conveniente ubicación. Esperamos poder alojarle de nuevo y proporcionarle otra experiencia memorable en Granada.
Respuesta del Departamento de Calidad
Estimada Viridiana:
Nos alegra enormemente saber que disfrutó su estancia en nuestra casa. Nos esforzamos por ofrecer un ambiente acogedor y una ubicación conveniente para nuestros huéspedes. Es gratificante saber que superamos sus expectativas y que pudo disfrutar de la vista increíble a la Alhambra. Agradecemos sus amables palabras y esperamos tener el placer de recibirle nuevamente en el futuro.
Respuesta del Departamento de Calidad
Estimada Blanca:
Nos complace enormemente saber que disfrutó de su estancia en nuestra casa y que pudo sentir la especial luz y energía que la caracteriza. Su satisfacción es nuestra mayor recompensa. Esperamos tener el privilegio de darle la bienvenida nuevamente en el futuro para que continúe disfrutando de nuestra hospitalidad y del encanto único de nuestro alojamiento.
Respuesta del Departamento de Calidad
Dear Marie-Pierre, We are delighted to hear that you found the accommodation impeccably clean and that the location was ideal for exploring the historic quarter. We value your understanding and acknowledgment of the unique charms the place has to offer. If you have any further comments or if there´s anything else we can assist you with, please feel free to let us know. We hope to have the opportunity to welcome you back in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear John,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Maria,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Annika,
Thank you for sharing your experience. We´re delighted to hear you enjoyed the spaciousness and the beautiful terrace with views of Alhambra. Your feedback on the initial temperature is noted, and we´re pleased it warmed up to your comfort. We appreciate your kind words about our home and its location. It was a pleasure hosting you, and we look forward to welcoming you back for another wonderful stay.
Respuesta del Departamento de Calidad
Dear Sandrine,
Thank you for your kind words about our charming accommodation facing the Alhambra. We´re thrilled to hear you enjoyed the magnificent views, comfort, and amenities. However, we regret that the perception of the apartment´s space did not meet your expectations. Our goal is to maintain transparency with our clients, and detailed information about the property´s features and layout can be found on our website. It specifies that it is a wonderful house with Alhambra views and rooms distributed across each floor. We´re glad that despite this small misunderstanding, you found it enjoyable and were able to make the most of your time in the city. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future.
Respuesta del Departamento de Calidad
Dear Ann,
Thank you for your heartfelt review. We are thrilled to hear that you had such a wonderful experience at our house and that it left a lasting impression on your family. It´s fantastic to know that you appreciated the character of the place, its tasteful refurbishment, and the stunning rooftop patio with breathtaking views of the Alhambra.
We take pride in providing a comfortable and well-equipped environment for our guests, and we´re delighted that you found the beds comfortable and the location perfect for your stay. Your kind words and recommendation mean the world to us, and we are grateful that you chose to share this unique and special experience with us. We hope to have the pleasure of welcoming you back in the future.
Respuesta del Departamento de Calidad
Dear Margaret,
We sincerely appreciate your glowing review of our property. It´s delightful to hear that you found our house fabulous, with its charming decor and breathtaking view. The fact that you enjoyed the heart of Albaicin and its proximity to Granada, along with the convenience of having a nearby supermarket, bars, and restaurants, warms our hearts.
Our team takes pride in being responsive and helpful, and we´re thrilled that both Carlos and our letting agent were able to offer you valuable guidance throughout your stay.
Thank you for choosing our property, and we look forward to hosting you again for another memorable stay.
Respuesta del Departamento de Calidad
Dear Leonice,
Thank you so much for your kind review. We´re delighted to hear that you had such a wonderful experience during your stay at our property. Our prime location and the breathtaking views it offers are indeed something we take great pride in. Being close to a variety of restaurants, bars, and shopping options makes for a convenient stay.
We´re thrilled that you appreciated our beautiful home with its rustic and elegant decor. Your recommendation means a lot to us, and we can´t wait to welcome you back in the future. Thank you again for your kind words.
Respuesta del Departamento de Calidad
Dear Cáit,
Thank you so much for taking the time to share your positive feedback with us. We are delighted to hear that you had a wonderful stay in our beautiful house. It´s great to know that you appreciated the proximity to Albaicín and found our hosts to be helpful.
We take pride in the unique features and decor of our place, and we´re thrilled that you enjoyed them. The terrace view of the city and Alhambra is indeed breathtaking, and we´re pleased you had the chance to relax in the gorgeous lounge that leads to it.
Your kind words mean a lot to us, and we hope to have the pleasure of hosting you in the future. If you ever plan another visit to Granada, please don´t hesitate to reach out.
Respuesta del Departamento de Calidad
Dear Ryan,
Thank you for your wonderful review. We are delighted to know that you enjoyed the beautiful view of the Alhambra from our rooftop, and it made for you an memorable stay. Your satisfaction is our aim, and is a pleasure for us know that we met your expectation. We look forward to welcoming you back on your next visit.
Quality Department.