Este espectacular ático dúplex cuenta con cinco dormitorios, tres baños completos, una amplia terraza con zona de estar, barbacoa, solárium, una encantadora piscina salina y una pequeña cocina-lavadero. Además, dispone de un garaje con capacidad para dos coches.
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El explotador de este alojamiento se obliga a prestar junto con el servicio de alojamiento, los siguientes servicios:
• Servicio de recepción y custodia de equipajes. 5€ por maleta y día.
• Limpieza periódica semanal y cambio de ropa de cama, y baño obligatoriamente en estancias superiores a 6 noches. Incluida en el precio.
*Posibilidad de limpieza periódica diaria aparte. Consultar precio.
Wifi didn´t cover some rooms. Wifi not working consistently on TV
Respuesta del Departamento de Calidad
Dear Irfan,
We sincerely appreciate your positive comments about the parking, cleanliness, and proximity to the city center. We are pleased to know that these aspects met your expectations.
Regarding the inconvenience with the WiFi, we deeply regret any trouble this may have caused you. We value your feedback, and we will take it into account to implement the necessary improvements and ensure that such situations do not happen again.
Your satisfaction is our priority, and we look forward to the opportunity to provide you with an even better experience in the future.
Quality Department
Respuesta del Departamento de Calidad
Estimada Ana,
Muchas gracias por sus amables palabras. Nos complace saber que tanto la ubicación como la casa fueron de su agrado.
Esperamos poder recibirlos nuevamente en el futuro.
Respuesta del Departamento de Calidad
Dear Cecile,
Thank you very much for your kind comments. We are pleased to hear that you enjoyed your stay in the apartment, which you found modern, spacious, and well-equipped.
Regarding the communication, we sincerely apologize for any inconvenience this may have caused you, and we understand that this situation may have been stressful. These types of incidents are not common in our services, and we assure you that we will take your feedback into account to prevent similar situations in the future.
We are very glad that, despite this issue, the apartment was to your liking. We appreciate your understanding and hope to have the opportunity to welcome you again in the future.