Moderno y elegante apartamento de tres dormitorios y tres baños situado muy cerca del centro de la ciudad
Al entrar al apartamento, a la izquierda, encontramos un amplio salón comedor con sofá, Smart TV, mesa auxiliar, dos grandes ventanales con vistas a la avenida y una mesa de comedor con sillas con capacidad para seis comensales. En este espacio se encuentra también la cocina totalmente equipada.
A la derecha de la entrada, nos encontramos con el primer dormitorio con una cama individual de 1,10 x 1,90 m, televisión, silla, armario, baño completo en suite con ducha y un pequeño balcón que da al patio interior del edificio.
Volviendo a la entrada nos encontramos con un pasillo que distribuye las demás estancias del apartamento, siguiendo por este a la derecha encontramos un baño completo con ducha , la siguiente habitación se encuentra también a la derecha y cuenta con una cama de matrimonio de 1,35 x 1,90 m, televisión, armario, escritorio, silla y un gran ventanal que da mucha luz a esta estancia.
Al fondo del pasillo encontramos el último baño completo con ducha, a la izquierda de este, está la otra habitación de matrimonio con televisión, sillón, armario y cama de matrimonio de 1,35 x 1,90 m.
El apartamento se encuentra muy cerca del centro de Florencia, a pocos minutos caminando de la Basílica de Santa María Novella y de los principales atractivos turísticos de la ciudad. Además, muy cerca del apartamento nos encontramos con una parada de tranvía, cuya línea comunica con el aeropuerto y la estación de tren, haciendo que la llegada a la ciudad sea rápida y cómoda.
Respuesta del Departamento de Calidad
Dear Janine,
Thank you for taking the time to share your experience. We’re delighted to hear that you found the apartment spacious, clean, and well-equipped for your stay.
It’s also wonderful to know that Scott’s assistance and recommendations added to the quality of your visit. Providing friendly and helpful service is something we take great pride in, and your feedback means a lot to us.
We hope to have the pleasure of hosting you again in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Janet,
Thank you for your kind review. We’re delighted to hear that you had a smooth check-in experience and found the apartment clean, comfortable, and centrally located. It’s wonderful to know that you were pleased with the responsiveness of the host.
We truly appreciate your feedback and hope to welcome you back in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Shreya,
thank you very much for your wonderful review. We are delighted to hear that you had an amazing stay at our apartment. It is our pleasure to assist our guests and ensure a memorable experience. We are also pleased that you found the location ideal for exploring the city center.
We look forward to welcoming you back in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Juan,
Thank you for your thoughtful review. We’re pleased to hear that Scott was able to assist with the later checkout, and that your wife felt better before your departure. It was a pleasure hosting you, and we truly appreciate your recommendation.
We hope to welcome you again in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Sarah,
We extend our heartfelt gratitude for your incredibly positive review. Your words truly brighten our day. We´re thrilled to have had the opportunity to host you at our apartment in Florence.
We´re genuinely delighted that our staff left a positive impact on you. Creating a warm and friendly environment is something we deeply value. Knowing that our efforts resonated with you encourages us to continue delivering exceptional service.
Your satisfaction is our reward, and we look forward to providing you with more exceptional experiences in the future. Thank you for being our valued guest.
Quality Department.
Respuesta del Departamento de Calidad
Dear Ugbad,
Thank you so much for your kind words. We are thrilled to hear that you and your family enjoyed your stay at Genteel Home. It’s wonderful that the apartment’s cleanliness, modern decor, and location made your visit to Florence so special.
We’re also delighted to know that Sara was able to provide you with helpful recommendations—she truly goes above and beyond for our guests. We would love to welcome you back.
Thank you again for choosing Genteel Home, and we hope to host you again in the future.
Quality Department.
Respuesta del Departamento de Calidad
Dear 何,
We want to extend our heartfelt thanks for your wonderful review, specifically highlighting the cleanliness of our accommodations. Providing a comfortable and spotless environment is one of our top priorities, and we´re delighted that our efforts have resonated with you.
Your positive feedback truly motivates our team, and we´re grateful for the opportunity to have hosted you. We hope to have the pleasure of welcoming you back for another enjoyable stay.
Quality Department
Respuesta del Departamento de Calidad
Dear Coviello,
We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work.
Your opinion is very important to us, and we look forward to serving you again in the near future.
Quality Department
Respuesta del Departamento de Calidad
Dear Dale,
Thank you for your kind review. We´re glad to hear you enjoyed your stay and found the location convenient for exploring the area. It´s great to know that the cleanliness and spaciousness of the house contributed to a comfortable experience for you.
We appreciate your feedback regarding the lift for luggage, as it can be helpful for future guests. We´re also pleased that our food recommendations were helpful, we look forward to providing you with more exceptional experiences in the future
Thank you for choosing us and for your kind words.
Quality Department
Respuesta del Departamento de Calidad
Dear Ivie,
Thank you for your detailed review. We are glad to hear that you enjoyed your stay at our accommodation and that you found it beautifully decorated, comfortable and well equipped with air conditioning in all rooms.
We are sorry about the inconvenience of the smell in the bathroom on the first morning, but we are glad to know that our team resolved it as quickly as possible. Your feedback is crucial for us to improve our services.
We are deeply sorry about the incident with your vehicle. We understand how distressing this experience must have been for you. Although this unfortunate event was beyond our control, we are committed to the safety and comfort of our guests.
We are glad to know that we were able to offer you support in this difficult time. The well-being of our guests is most important to us. We appreciate your understanding and hope to have the opportunity to welcome you again in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Katie,
Thank you for choosing our apartment for your recent stay. We greatly appreciate your review and hope that you had a wonderful experience. It was a pleasure hosting you, and we would be honored to welcome you back in the near future.
Your satisfaction is our top priority, and we look forward to the opportunity to serve you again soon.
Quality Department
Respuesta del Departamento de Calidad
Dear Katherine,
We wanted to take a moment to express our heartfelt gratitude for selecting our apartment for your recent stay. Your recognition of our staff´s service is truly appreciated. They are dedicated to providing the highest level of service and creating a memorable experience for each guest. We are honored to have hosted you, and we eagerly await the opportunity to serve you again.
Quality Department
Respuesta del Departamento de Calidad
Dear Yi,
Thank you very much for your comments. We are pleased to hear that you enjoyed our excellent location and that you found our rooms well equipped and tidy. Your satisfaction is of utmost importance to us.
We look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear Eduardo,
We sincerely appreciate your review and are glad to hear that you enjoyed your stay in our flat and its excellent location. We are pleased to hear that you found the flat spacious, well equipped, and safe.
We sincerely regret the inconvenience caused by the noise. This may have been due to the fact that at certain times of the year, such as holidays and weekends, the noise in the streets can be somewhat more noticeable. We appreciate your understanding and take note of your observation to consider possible improvements to the soundproofing of the windows, with the aim of providing a more pleasant experience for our future guests.
We are glad to hear that, despite this inconvenience, you had a positive experience and would be willing to return. We look forward to welcoming you back in the future.
Respuesta del Departamento de Calidad
Estimada Sandra,
Agradecemos sinceramente sus amables palabras y nos complace saber que disfrutaron de su estancia en nuestro apartamento. Es un honor para nosotros saber que encontraron el lugar hermoso y bien ubicado para explorar Florencia.
Nos alegra saber también que nuestra anfitrión pudo proporcionarles consejos útiles para disfrutar aún más de su visita en la ciudad. Transmitiremos sus elogios, ya que nos enorgullece ofrecer un servicio personalizado que enriquezca la experiencia de nuestros huéspedes.
Agradecemos nuevamente por elegir nuestro departamento y esperamos tener el placer de recibirlos nuevamente en el futuro.
Respuesta del Departamento de Calidad
Dear Sandy,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one.
We look forward to welcoming you back again soon.
Quality Department
Respuesta del Departamento de Calidad
Dear Heidi,
Thank you for your kind words and for sharing your experience at Genteel Home. Knowing that your experience was enjoyable reminds us why we do what we do. We´re delighted to hear that you enjoyed the spaciousness of the apartment, the convenience of the tram station, and the warm welcome from our host.
We sincerely apologize for the inconvenience caused by the broken shower door. A previous guest unfortunately damaged it, and we are in the process of having it replaced. In the meantime, we have informed our guests that the shower can still be used with a bit more care.
Fortunately, the apartment has three bathrooms with showers, and many of our guests prefer to use the other two, which are in perfect condition. We understand this is not ideal and appreciate your patience and understanding while we work to resolve the issue as quickly as possible.
Your feedback is incredibly valuable to us and helps us to continually improve our services. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.
Quality Department
Respuesta del Departamento de Calidad
Dear Alexa,
We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are thrilled to hear that you found our place beautiful and that it met your expectations.
We appreciate your kind words about Scott. Your feedback is greatly appreciated, and we are glad that we could contribute to making your stay enjoyable.
Thank you once again for staying with us. We hope to welcome you back in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Veronique, We´re genuinely appreciative of your positive review. Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay. Thank you for being a part of our journey and for your kind words.
Quality Department
Respuesta del Departamento de Calidad
Estimado Prax,
Agradecemos mucho su amable reseña sobre su estancia en nuestro apartamento. Es un honor para nosotros haber sido parte de su viaje y haber contribuido a que su tiempo en Florencia fuera memorable.
Sus amables palabras sobre Sara son muy valoradas y compartiremos su reconocimiento con ella. Cada miembro se esfuerza por brindar un servicio excepcional, y su satisfacción es nuestra recompensa.
Nos llena de satisfacción saber que nuestras instalaciones y servicios estuvieron a la altura de sus expectativas y que pudo disfrutar de su estancia plenamente. Su comentario refuerza nuestro compromiso constante con la calidad y la excelencia en el servicio que brindamos a nuestros valiosos huéspedes.
Esperamos tener el privilegio de darle la bienvenida nuevamente en un futuro cercano.
Departamento de Calidad
Respuesta del Departamento de Calidad
Dear Dragos,
Thank you very much for taking the time to share your positive experience at our apartment. Your opinion is very important to us.
We sincerely look forward to the pleasure of welcoming you back in the near future.
Respuesta del Departamento de Calidad
Dear Djala, on behalf of our entire team, we would like to express our gratitude for choosing our apartment for your recent stay. We´re thrilled to hear that you enjoyed the location, cleanliness, and amenities. It was a pleasure having you as our guest. It would be an absolute honor to welcome you back, and we hope to have the opportunity to serve you again.
Quality Department
Respuesta del Departamento de Calidad
Estimado Erick, Muchas gracias por elegir nuestro apartamento. Agradecemos el tiempo que ha dedicado para escribir una reseña. Fue un placer hospedarlo, y esperamos darle la bienvenida de nuevo en un futuro cercano.
Respuesta del Departamento de Calidad
Dear Shijie,
Thank you for your kind review. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. It is our pleasure to serve guests like you, and we await your return in the future.
Respuesta del Departamento de Calidad
Dear Karina, thank you for choosing our apartment for your recent stay. We are delighted that you enjoyed our central location and the equipment of our apartment. We are truly grateful for your kind words regarding our staff´s service. We take immense pride in delivering exceptional service, and your satisfaction is our ultimate reward. We take great pride in providing a convenient and accessible setting for our guests. Please accept our sincere apologies for any inconvenience caused about outside noise. Your satisfaction means the world to us, and we hope to have the pleasure of hosting you again soon.
Quality Department
Respuesta del Departamento de Calidad
Estimado Rodrigo,
Apreciamos enormemente su reseña positiva y el impacto favorable que tiene en nuestro equipo. Su satisfacción es nuestra mayor recompensa y nos impulsa a mantener nuestro compromiso con la excelencia en el servicio. Si en algún momento decide emprender un nuevo viaje, sería un honor recibirle nuevamente.
Respuesta del Departamento de Calidad
Estimado Juan:
Apreciamos genuinamente su positiva y detallada reseña, especialmente su elogio a nuestro comprometido personal. Es verdaderamente alentador darse cuenta de que la dedicación y el servicio de nuestro equipo fueron aspectos destacados de su estancia. Su feedback positivo nos sirve de fuerte motivación para mantener el buen trabajo, siempre con el objetivo de crear una experiencia memorable para nuestros huéspedes. Esperamos con placer la oportunidad de alojarle nuevamente en su próxima visita.
Respuesta del Departamento de Calidad
Dear Jennifer,
Thank you for your kind words. We´re delighted to hear that you found our location convenient and our room modern, well-equipped, clean, and comfortable. We strive to provide excellent communication and smooth experiences for our guests. Your recommendation means a lot to us. We look forward to welcoming you back in the future.
Respuesta del Departamento de Calidad
Dear Jubes,
Thank you very much for your wonderful feedback. We´re delighted to hear that Scott provided you with excellent service and made you feel right at home during your check-in. It´s fantastic to know that you found the apartment cute, beautifully renovated, and perfect for your visit to Florence. We´re thrilled that you enjoyed your stay so much that you´re already planning to come back. Your recommendation means a lot to us, and we´re grateful for your kind words. Scott and the rest of our team strive to provide exceptional experiences for our guests, and we´re pleased to hear that we succeeded with you. We look forward to welcoming you back on your next trip to Florence.
Respuesta del Departamento de Calidad
Dear Glep,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Respuesta del Departamento de Calidad
Dear Elna,
Thank you for your wonderful review. We´re delighted to hear that our place was well suited for your longer stay, and we appreciate your recognition of the thoughtful design and quality of the rooms and bathrooms. It´s fantastic to know that despite the proximity to a larger street, the closed windows provided a peaceful environment. We´re especially pleased that you found our communication friendly, helpful, and prompt. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.
Respuesta del Departamento de Calidad
Estimada Daniela:
Agradecemos sinceramente sus alabanzas y nos alegra que haya tenido una experiencia satisfactoria en nuestro apartamento. Su reconocimiento es de gran importancia para nosotros. Estaremos encantados de recibirles de nuevo en el futuro.
Respuesta del Departamento de Calidad
Dear Jennifer,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Respuesta del Departamento de Calidad
Dear Steffen. Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Quality Department.
Respuesta del Departamento de Calidad
Dear Roberta,
Thank you for your kind words and positive review. We´re thrilled to hear that you had a wonderful experience during your stay. Sara is indeed an amazing host, and we´re delighted to know that her assistance was helpful and that you felt safe and well taken care of during your time in the apartment. It´s great to hear that the apartment was clean and provided everything you needed for a comfortable stay. We look forward to hosting you again.
Respuesta del Departamento de Calidad
Dear Loma,
We sincerely appreciate your gracious review of our Florence apartment. We are thrilled that you found it magnificently appointed, well-equipped, and conveniently located. Our commitment to quality linens and kitchen appliances is paramount, and we´re pleased to have met your expectations.
Your kind words about our host, Sara, warm our hearts. Ensuring a smooth check-in, offering transportation guidance, and sharing restaurant recommendations are all part of her dedication to making guests feel at home.
We would be delighted to welcome you back on your next visit to Florence. Please don´t hesitate to reach out if you need anything. Your comfort is our priority, and we value your loyalty.
Quality Department.
Respuesta del Departamento de Calidad
Dear Melissa,
We´re extremely grateful for your detailed review and particularly for your kind words about our devoted staff. It brings us great joy to know that our team´s efforts have been appreciated and positively impacted your stay. Your generous feedback inspires and encourages us to continuously strive for excellence in our services. We look forward to having the opportunity to serve you again in the future.
Respuesta del Departamento de Calidad
Dear Christopher,
Thank you for taking the time to provide feedback on your recent stay at our apartment. We are pleased to hear that you found the apartment beautiful and that it matched the description.
We deeply regret the inconvenience you experienced with the odor coming from the hallway bathroom. We appreciate your patience and your efforts to address the issue by running water, as advised. It´s disappointing to learn that the problem persisted throughout your stay.
We will immediately investigate the issue and rectify the problem with the sifon to ensure that future guests do not encounter the same concern. Your feedback is invaluable to us in our continuous efforts to improve our service and the experience we offer to our guests.
We truly apologize for this inconvenience, and we hope that you would consider staying with us again in the future. We´d like the opportunity to provide you with a more enjoyable experience.
Respuesta del Departamento de Calidad
Dear Pia,
We are genuinely delighted to read about your exceptional stay with us in Florence. It´s fantastic that you and your party felt right at home and thoroughly relaxed during your visit. We take pride in offering spacious rooms and a bright, airy living room, ensuring your comfort. Our well-stocked kitchen are designed to make your stay effortless.
We´re thrilled to hear that our location, allowing leisurely walks to the Center of Florence or easy tram access, met your needs. Fast internet is a must, especially for remote work, and we´re pleased it served you well.
We´re especially touched by your kind words for Raphael, who strives to provide exceptional service. Your recommendation warms our hearts, and we can´t wait to welcome you back to your Florence home.
Respuesta del Departamento de Calidad
Dear Monique,
We sincerely appreciate your kind review. It´s fantastic to know you had an outstanding stay at our apartment. The central location, cleanliness, and our attentive hosting brought you comfort and convenience, which is our top priority. Your recommendation means the world to us, and we´d be thrilled to welcome you back anytime. Thank you for choosing our place for your visit to this beautiful city.
Respuesta del Departamento de Calidad
Dear Mary Ann,
Your satisfaction is our ultimate goal, and we´re grateful for your kind words. If your travels lead you back our way, we´d be thrilled to welcome you once again. Your feedback empowers us to continue delivering memorable experiences. Thank you for sharing your experience with us and for allowing us to be a part of your journey.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Heston,
Your satisfaction is what drives us to continuously strive for excellence. If you ever decide to embark on another journey, we´d be honored to be a part of your experience again. Your feedback fuels our passion for delivering outstanding service. Thank you for sharing your positivity with us and for choosing us as your accommodation choice.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Estimada Marcela:
Gracias por su amable y detallada crítica. Estamos encantados de conocer su experiencia positiva durante su estancia, nos alegra saber que la ubicación así como el trato que recibió de nuestro personal fue de su agrado. Sus comentarios proporcionan un gran aliento para nuestro equipo. Es un placer servir a huéspedes como usted, y esperamos su regreso en el futuro.
Departamento de Calidad
Respuesta del Departamento de Calidad
Dear Kerry,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
los anfitriones muy amables. el departamento lindo, cómodo.
muy lejos del centro, como 20 min caminando no hay taxis y regresar caminando de noche da miedo, no es una zona muy bonita
Respuesta del Departamento de Calidad
Estimada Melissa:
Nos complace enormemente saber que encontró amabilidad en los anfitriones y comodidad en el departamento. Lamentamos sinceramente que la ubicación del apartamento no haya sido óptima para sus necesidades durante su viaje. Agradecemos profundamente su valiosa retroalimentación y esperamos poder volver a recibirle pronto.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Tasha,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Guillaume,
We wanted to take this opportunity to thank you sincerely for choosing our apartment for your accommodation needs. Your trust and preference mean a lot to us, and we genuinely hope that your stay was up to your expectation. We are looking forward to hosting you again, and we assure you that we will spare no effort in making your next visit as enjoyable as possible.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Victoria,
We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Guest,
It is our greatest joy to read how much you enjoyed your stay at our apartment. Thank you for giving us the opportunity to host you. We look forward to receiving you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Amara,
We greatly appreciate the time you have taken out of your day to rate your stay with us with such a wonderful review. Thank you for choosing our apartment for your stay in Florence. We will be delighted to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Ella,
Thank you for taking the time to write this wonderful review about your stay with us. We read with great pleasure how much you have enjoyed the apartment. We look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Soni,
We are thrilled to read how much you have enjoyed your stay in Florence. Thank you for your praising words towards the apartment and the staff. it will be our pleasure to host you again in the future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Lucilla,
We are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Regine,
It is our greatest joy to read how much you enjoyed your stay at our apartment. Thank you for giving us the opportunity to host you. We look forward to receiving you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Elena,
We are very happy to read how much you enjoyed your stay at our apartment. Thank you for all the praising highlights, It is our goal to deliver top quality stays and we are delighted to know that we achivied that. Thank you again, we look forward to receiving you again soon.
Jose L.H. Campos
Quality Department Manager
tutto,casa molto bella comoda e pulitissima,mai trovata una soluzione così eccezionale,tre camere con tre bagni.Il top è stata Serena,con la quale ho interagito,una host fantastica,sempre gentile e disponibile,ad ogni richiesta fatta su whatsapp lei rispondeva immediatamente.Inoltre la posizione fantastica,a pochi passi dalla Fortezza.SUPERCONSIGLIATA!
tutto perfetto!
Respuesta del Departamento de Calidad
Dear Anna,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.
Jose L.H. Campos
Quality Department Manager
aesthetically pleasing for an authentic Firenze experience. The hosts are friendly and helpful.
Respuesta del Departamento de Calidad
Dear Amina,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Gabriela,
we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Wendy,
Thank you for staying with us on your trip to Florence and for writing this review. We apologize for the inconvenience on the check-in time. This is not common on us and we will investigate what could have possibly happened. Nevertheless, we are happy that you could enjoy the rest of your stay with us.
Thank you again, we hope to host you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Yannik,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Florence. We look forward to welcoming you back again very soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Francesco,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We always look for aspects that can be improved and your comment help us in our task. We hope to welcome you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Engin, we could not be happier that you enjoyed your stay with us. Your satisfaction is our most precious reward.
Respuesta del Departamento de Calidad
Dear Carla, thank you for sharing your feedback on your recent holiday experience with us and for praising the apartment. Our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.