The apartment is located in the urbanization ’Guadalmina’ in Marbella, a fabulous location. It’s located on a 5th floor and it has amazing views. It has a decoration with taste and large windows that allows the entry of light and also open spaces that communicate with the terrace.
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Parque del Sol Apartment
from to
terraza enorme con vistas al mar, 100 metro salón muy confortable, dormitorios grandes y camas cómodas
todo me gustó
Response from the Quality Department
Estimada María:
Le agradecemos esta estupenda reseña que nos ha escrito. Estamos encantados de que disfrutara de su estancia con nosotros y esperamos poder volver a darle la bienvenida de nuevo muy pronto.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Youssef,
Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay with us.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimada María José:
muchas gracias por compartir sus experiencias con nosotros. Saber que ha disfrutado de su estancia es nuestra mayor satisfacción.
Jose L.H. Campos
Director de Calidad
the apartment´s huge balcony terrace was the main reason for choosing the apartment and it was really great! We sat for a long breakfast on the terrace every morning when the weather was fine. The bedrooms were 2/3 big and good and the bathrooms were big enough. One of the so-called bedrooms was really small and like a corridor to a really small bathroom, so it was a bit bad. The furniture in the living space is perhaps a bit cheap, but the spaces are a really good size. The view from the balcony is wonderful! A wonderful short walk to the beach and a really good fish restaurant nearby!
it was quite cold in the apartment, small radiators were found, they helped. there would also have been an air heat pump, which was certainly not used then. Perhaps the lighting is not to my liking.
Response from the Quality Department
Dear Viivi,
Thank you for making us your choice for your stay and for writing this review. We are happy to know that the apartment met your expectations to make your stay a pleasant one. It has been our honor to host you and we will be delighted to welcome you again in the future.
Jose L.H. Campos
Quality Department Manager
The host was in touch with us prior to our arrival to arrange a meeting time. She was very friendly and reconfirmed our arrival time with me as we were on the way. She was there waiting for us when we arrived. Check-in was very smooth. She also periodically checked in with us to ensure that everything was going well. It felt like we could reach out to her at any time with any issues. Overall, the apartment we stayed in was beautiful and clean.
- The towels were clean but they are very old. They need to be replaced. - Some of the pans in the kitchen are also very old and in poor condition, could also be replaced. - The beds and pillows are very uncomfortable. It would have been nice to have a bigger variety of pillows (with pillow cases) to choose from in the apartment.
Response from the Quality Department
Dear Inna,
Thank you for choosing our apartment and for your kind words towards our staff. We are aware that a personalized service is the key to a great experience. Thank you as well for your comments and constructive critics. They will surely help us to improve our service.
Jose L.H. Campos
Quality Department Manager
Extremely spacious apartment, maybe too big! Location closer Estepona dan Marbella
The beach! Dirty dog shit and the beach tents were open, very expensive and very unfriendly staff! For the beach, you shouldn´t take this apartment. That wasn´t very good. The apartment´s a little out of date, but everything works!
Response from the Quality Department
Dear Kim,
Thank you for sharing your feedback on your recent holiday experience with us. We highly value your time and comments; they are very important for us to ensure we keep on delivering unforgettable holiday experiences to our guests.
Jose L.H. Campos
Quality Department Manager
ja, sehr gut tolle Aussicht und Lage
Response from the Quality Department
Dear Franco, thank you for taking the time to leave a review of your Genteel Home experience. We are delighted to know that you enjoyed your time with us and loved the apartment for its prime location and views. We certainly hope you will give us the pleasure of welcoming you back in the near future.
Aija T.
Quality Department
The size of the living room, several seating places, the size of the terrasse, and the VIEW!!! And the calmness of the area. The kitchen was new also. Its a really lovely place and I would want to go back.
The standard of the bathrooms is old. Washing machine needs to be changed. But the view and the size still made everything perfectly ok and I really enjoyed the stay there. Hard to find anything negative to say about such a fantastic place! ..
Response from the Quality Department
Dear Cristina, thank you very much for choosing our apartment and for sharing the highlights of your stay with us. To ensure continuous improvement in our services, we appreciate your constructive feedback about your personal experience and we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.
Aija T.
Quality Department
كل شيء كان جميل خصوصاً من سلمنا المفتاح كانت راقيه جداً كل ما قرأته من التعليقات غير صحيح كان كل شيء جميل شكراً لكم
السعر غالي نوعاً ما واتوقع لو ان السعر كان منخفض كان لهم عملاء كثير
Response from the Quality Department
Thank you very much for your feedback, we highly appreciate your positive comments and we are glad to know that you had a memorable stay with us.
We hope to see you again in the future.
Aija T.
Quality Department
Response from the Quality Department
Thank you Manny for sharing your personal experience in our apartment. Your constructive insights are appreciated, as they give us an opportunity to address areas of improvement.
Thank you for making us your choice accommodation on this occasion and we look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.
Aija T.
Quality Department
Ausblick aufs Meer, Sonnenterrasse, große Wohnung, ruhige zentrale Lage, nette Gastgeber, Privatparkplatz
leider keine richtige Sonnenliegen auf der Terrasse
Response from the Quality Department
Dear Bernhard, thank you very much for your kind feedback. We highly appreciate your comments regarding your stay and your highlights on the great location, space of the apartment and our team efforts to make our guests´ stay excellent.
We hope to have the opportunity to meet you soon again.
Aija T.
Quality Department
Etwas sparsame Versorgung bei Gegenständen des täglichen Bedarfs (bspw. Geschirrtücher), Einrichtung etwas altmodisch und für 6 Personen ist das kleine Zimmer minimalistisch. Aber das sind alles Kleinigkeiten.
Response from the Quality Department
Thank you very much for your kind review. We appreciate your feedback and your positive comments about the service you received. We are glad to know that the communication was smooth with our team.
Also we would like to thank you reporting our team the additional things we could provide you to make your stay more comfortable, so we we able to assist you.
We hope to have the opportunity to meet you in near future again.
Aija Teilane
Quality Department
uitzicht oppervlakte inrichting
veel lampen waren kapot , geen theedoeken, en derde slaapkamer echt een te kleine douche en wastafel , kunnen eigenlijk alleen kinderen slapen
Response from the Quality Department
Dear Yolanda, thank you very much for your review.
It is a pleasure for us to read that you enjoyed your stay and the beautiful views of our apartment. We also appreciate you commments regarding the aspects that on this occasion did not meet your expectations, as they help us to see what we still can improve in order to offer the best service to our guests. We highly appreciate your collaboration.
Hope to see you in near future again.
Aija Teilane,
Quality Department
Zeer mooi en ruim appartement in een frontline gebouw met zeezicht en zon van de morgen tot de avond. Hoewel het heel proper is, en van alle gemakken voorzien, mogen de badkamers een update krijgen . Zwembad ligt wel aan de achterkant van het gebouw, dus niet frontaal in de zon.
Badkamers zijn aan een update toe. Ook de kleine slaapkamer is niet echt aangenaam, ideaal wel voor 2 koppels of een familie met 3 kinderen.
Response from the Quality Department
Thank you very much for sharing your experience in our apartment. Your comments will be taken into serious consideration and they will help us to improve our services.
Thank you for choosing our apartment for your stay, we hope to have the opportunity to meet you again in the near future.
Aija Teilane
Quality Department
Response from the Quality Department
Dear Catherine, thank you very much for your detailled review regarding your stay with us.
We are glad to hear that you enjoyed the quiete location of the apartment, and we appreciate your highlights on the service you received from us.
Thank you very much for choosing our apartment for your stay and we hope to see you again in the future.
Aija Teilane
Quality Department
Response from the Quality Department
Thank you for choosing our apartment for your holiday and we very much look forward to having the opportunity to serve you again in the future.
Aija Teilane
Quality Department
Response from the Quality Department
Queremos darle las gracias por compartir esta opinión sobre su reciente estancia en nuestro apartamento.
Estamos encantados de que haya disfrutado de su estancia. Todo el equipo trabaja muy duro para garantizar que ofrecemos un servicio de alta calidad y una experiencia diferente y memorable.
Esperamos poder darle la bienvenida de nuevo muy pronto.
Aija Teilane
Departamento de Calidad
Response from the Quality Department
Thank you for making us your choice apartment when visiting the area. We look forward to welcoming you back again very soon.
Aija Teilane
Quality Department
Please next time we want to find a good bottle opener :-)
Response from the Quality Department
Thank you for sharing your feedback on your recent holiday experience with us. Our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are essential in this process.
We are truly happy to know that we have managed to meet your expectations in regards to hospitality and service delivered.
We look forward to your next visit.
Aija Teilane
Quality Department
Response from the Quality Department
Dear Kieran
Firstly we would like to thank you for the lovely review you shared following your recent visit to our GH Parque del sol apartment and are delighted to read that we were able to match your holiday expectations. Regards, Ana García, customer service
super locatie en veel ruimte voor een groot gezin
Response from the Quality Department
Dear Ivana
Firstly we would like to thank you for the lovely review you shared following your recent visit to our GH Parque del Sol apartment and are delighted to read that we were able to match your holiday expectations. Best regards, Ana García, customer service
Not enough towels provided, and some cutlery was missing, like spoons and knives.
Response from the Quality Department
Dear Rahul
We greatly appreciate the time you spent to share your recent holiday experience at our GH Parque sol apartment and we thank you for your kind recommendation. Regards
Ana García, Customer Service
Response from the Quality Department
Estimada Rocío
Queremos darle las gracias por compartir esta opinión sobre su reciente estancia en apartamento GH Parque del sol. Estamos encantados de que haya disfrutado de su estancia y coincidimos con usted en que nuestro atento personal juega un papel clave en la experiencia global de nuestros huéspedes. Todo el equipo trabaja muy duro para garantizar que ofrecemos un servicio de alta calidad y una experiencia diferente y memorable. Un saludo
Ana García, Dpto. de calidad