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Plaza de España V
Apartment

Cadiz · Casco Histórico

9.3 (98 valuations)


1-3
People

1
Bedroom

1
Bathroom

30 m2
Surface

About accommodation

This charming one-bedroom apartment is located on the second floor of a completely renovated building, facing the typical interior patio wich provides the house of natural light.

Upon entering the apartment, we have access to the bright and modern living room, furnished with high-quality furniture and design elements. It also has a double sofa bed.

In te same room is the open kitchen, so bright and fully equipped with everything you need.

Entering through the living room and the kitchen we find the bedroom, with a double bed and an ensuite bathroom with an spacious shower.

The apartment is located on Calle General Luque, in the historic center of the city. Walking few minutes away you can find the main monuments and museums of the city, as well as shops, supermarkets, markets and luxury restaurants where they serve the best fish in the area, and of course an endless number of small local bars where you can enjoy the best tapas and the best gastronomy in the city.

Air conditioning Central
Heating Central
Services Soap, gel, shampoo, sheets and towels
Pets Not allowed
Cot Available
Floor 2nd Floor
Elevator Available
Sofa-bed One person
Fiber internet Free
Television Smart TV
Coffee Maker Capsules
View all equipment

Services

> Check-in in person.
> Customer service.
> Cot and high chair available on request.
> Laundry service on request.

House rules

> Check-in: from 15:00h to 21:00h.
> Check-out: before the 11:00h.
> No parties or events are allowed.
> Smoking is not permitted on the property or in communal areas.
> Reduce noise from 23:00h to 9:00h
> This accommodation does not allow pets.

Additional Information

> Late Check-in: Tickets after 21:00h have an extra charge which must be paid on arrival to the person who will receive you.
From 21:00h to 00:00h: 30€. From 00:00h to 02:00h onwards: 50€.


> VUT/CA/12006


>
The booking of each Genteel Home accommodation includes the offer of extra experiences or activities to improve your experience, which are managed by external providers, who will inform you by e-mail or WhatsApp, and you can contract or refuse them. For more information about the management of experiences and extra activities of the accommodations, please visit our Privacy Policy on our official website.
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The operator of this accommodation is obligated to provide, alongside the accommodation service, the following services:




• Reception and luggage custody service. From 11:00h to 13:00h. Included in the price.


• Weekly periodic cleaning and change of bed and bath linens, mandatory for stays longer than 6 nights. Included in the price.


*Possibility of daily periodic cleaning apart. Ask for price.


Apartment’s Rating

9.3 (98 Valuations)

Location
9.8
Quality
9
Cleaning
9.3
Staff
9.7
Facilities
9.3
Recommendable
9.5

We are interested in your opinion


Our Guests’ Opinions

Nuno Bargao10
DEC 2024
Bonita Cidade de Cadiz
Boa Localização
Response from the Quality Department

Dear Nuno,

Thank you very much for your kind review. We´re glad you enjoyed the beautiful city of Cádiz and its great location. Thank you for choosing us and we look forward to welcoming you again soon.

Quality Department.

alvaro jimenez villalba10
NOV 2024
Maravilloso. Volveremos sin duda.
Ubicación, trato, limpieza, orden… todo
La almohada.
Response from the Quality Department

Estimado Álvaro,

Gracias por su amable comentario. Estamos encantados de saber que tuvo una estancia maravillosa y que apreció la ubicación, el servicio, la limpieza y la organización del apartamento. Agradecemos enormemente sus comentarios.

En cuanto a la almohada, lamentamos que no haya sido de su agrado. Sin embargo, entendemos que la comodidad es una cuestión subjetiva y puede variar de persona a persona. Siempre nos esforzamos por ofrecer una experiencia cómoda a todos nuestros huéspedes, y tendremos en cuenta sus comentarios.

Gracias por elegirnos y será poder darle la bienvenida de nuevo en el futuro.

Departamento de Calidad

Anthony McCartney10
OCT 2024
Javier was an excellent host.
Apart from the inside of the apartment which was excellent the whole building was stylish around an old but surprisingly light filled courtyard.
Response from the Quality Department

Dear Anthony,

Thank you for choosing our apartment for your holiday and for sharing your review with us. We are pleased to know that you found everything to be clean, comfortable, and well-maintained. Your positive feedback is highly appreciated, and we look forward to your next visit.

Quality Department.

Daniel Ledergerber8
OCT 2024
Perfekte Lage, moderne Einrichtung, kein Tageslicht in der Wohnung
Modern rennoviert, spanischer Stil trotzdem erhalten, es hatte alles, was wir brauchten, perfekte zentrale Lage
Leider hat das Apartment kein Tageslicht und der „Balkon“ ist lediglich ein bodentiefes Fenster, das in den Patio zeigt; die anderen Wohnungen können einem quasi reinschauen
Response from the Quality Department

Dear Daniel,

Thank you for your feedback. We are pleased to know that you appreciated the modern decor, the well-equipped apartment, and its prime central location, which is ideal for discovering the charm of Cádiz.
As noted in the property description, the apartment offers views of a traditional Andalusian patio, a distinctive feature of Cádiz’s architectural heritage. These patios were historically designed to provide a cooler and more comfortable environment, particularly during the warmer months, which is why natural light may be more limited. This architectural style reflects the unique and authentic character of the region.
We sincerely value your comments and hope that the apartment’s features contributed to a comfortable and enjoyable stay. Thank you once again for sharing your thoughts.

Quality Department.

Lloyd Cooper10
OCT 2024
Everything as expected. Overall place has really nice atmosphere of history, modern design renovation and comfort.
Response from the Quality Department

Dear Lloyd,

Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.

Quality Department.

Jemma Smith10
SEP 2024
Great space in a lovely location
Response from the Quality Department

Dear Jemma,

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Cádiz. We look forward to welcoming you back again very soon.

Quality Department.

Davina Guzinski10
SEP 2024
Review without any comments.

Celia Escolar8
SEP 2024
Review without any comments.

Charlie Gagné9
AUG 2024
On a tout aimé, le logement était très propre et idéalement situé en plein cœur de Cadiz, à proximité des boutiques, restaurants et de la plage. Facilité de communication avec l’hôte également, on recommande chaudement!
Response from the Quality Department

Dear Charlie,

We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.

Quality Department.

Mark Weismantel10
AUG 2024
A fantastic gem in Cádiz! Clean, stylish, spacious, and great location. Thanks again!
Response from the Quality Department

Dear Mark,

We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.

Quality Department

aletta geerling9
JUL 2024
Review without any comments.

Laia Sendra10
JUL 2024
Allotjament molt ben ubicat, molt net i molt bonic! L’amfitriona és molt atenta i et rep amb els braços oberts. Si tornem a Cadiz, tornariem en aquest apartament sens dubte. Gracies
Response from the Quality Department

Dear Laia,

We are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.

Quality Department

Cristina Lopez Exposito10
JUL 2024
Review without any comments.

ALBERTO DOMINGUEZ ALONSO9
JUN 2024
Review without any comments.

Laura Zoia10
JUN 2024
Struttura recentemente ristrutturata, molto bella e con tutti i comfort Posizione centrale ottima. Negozi e ristoranti a pochi passi.
Response from the Quality Department

Dear Laura,

Thank you very much for your kind words and for taking the time to share your experience with us. We are pleased to know that you found our recently renovated structure very beautiful and equipped with all the amenities.

Our central location is certainly one of our greatest assets, and we are happy to know that this contributed positively to your stay. It is a pleasure to know that you also appreciated the convenience of having shops and restaurants within walking distance.

We hope to have the opportunity to welcome you back in the near future and provide you with another excellent experience.

Quality Department

D Jansen10
JUN 2024
Mooi appartement op een mooie locatie
De inrichting is echt heel erg mooi! Over alles is nagedacht en met smaak gekozen. Degene die ons opwachten was heel vriendelijk en een goede duidelijke uitleg. Wegens omstandigheden aan onze kant zijn we eerder weggegaan maar dat is heel netjes opgepakt vanuit de eigenaars...bedankt hiervoor. Fijne locatie in het centrum van het gezellige Cadiz!
Toch geen ramen/deuren aan buitenzijde van het gebouw die open kunnen(stond vermeld in de beschrijving)
Response from the Quality Department

Dear D,

We sincerely thank you for your kind words and for taking the time to share your experience with us. We are glad to hear that you found the decoration of our flat to your liking and that you found everything perfect. We are also pleased that you received a warm welcome and a clear explanation from our team.

Regarding your comment, we would like to assure you that we always strive to be very specific and honest in the information we provide about our flat. As you mentioned, our description clearly details the features of the accommodation in order to satisfy and guide our guests properly.

We appreciate your feedback, as it helps us to continue to improve and maintain the transparency that characterizes us. We hope to have the opportunity to welcome you again in the future and offer you an even better stay.

Quality Department

Kerstin Lautmann10
JUN 2024
Wirklich tolle Unterkunft mitten in der Stadt. Silvia ist auch super freundlich und hat uns bspw. geholfen ein Taxi zum Flughafen zu organisieren. Danke!
Response from the Quality Department

Dear Kerstin,

Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.

Maxwell Mahieu10
MAY 2024
Very friendly and responsive host with a lovely place to stay in an incredible location. Felt right at home : )
Response from the Quality Department

Dear Maxwell,

We are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.

Donald Hamilton10
MAY 2024
Review without any comments.

Janus Roux9
APR 2024
Great value for money. Excellent bedding and linen.
Service and good bedding
Response from the Quality Department

Dear Janus,

We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.

Quality Department

Sanna Maaranen7
MAR 2024
Review without any comments.

Jon Jareño Recio10
MAR 2024
Apartamento muy acogedor. Perfectamente ubicado y decorado.
Response from the Quality Department

Estimado Jon,
Muchas gracias por compartir sus experiencias con nosotros. Saber que ha disfrutado de su estancia es nuestra mayor satisfacción.
Departamento de Calidad.

Janie Monypenny9
MAR 2024
great apartment - wonderful city - great food
central location
Response from the Quality Department

Dear Janie,

Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.

Quality Department.

Manuela Peña Martín5
FEB 2024
No vale lo que te cobran
La cocina, todo nuevo y completísima
El apartamento es interior, balcón dando a patio. Oscuro, siempre con la luz encendida. Le falta un espejo de cuerpo entero.
Response from the Quality Department

Estimada Manuela,

Agradecemos sinceramente sus comentarios detallados sobre su reciente estancia en nuestro establecimiento. Nos complace saber que valoró positivamente la cocina completamente nueva y bien equipada del apartamento, lo cual es una parte integral de nuestra constante búsqueda de ofrecer una experiencia excepcional a nuestros huéspedes.

Lamentamos, sin embargo, escuchar que su experiencia general no estuvo a la altura de sus expectativas. Hemos tomado medidas inmediatas para resaltar en nuestra página web que el apartamento da al interior, para que futuros huéspedes estén plenamente informados al momento de reservar. No obstante, nos gustaría señalar que la luminosidad del apartamento puede variar dependiendo del clima.

Tomamos en cuenta su retroalimentación. Sus comentarios son de gran valor para nosotros, ya que nos ayudan a identificar áreas de mejora y a garantizar que futuros huéspedes tengan una experiencia más satisfactoria.

Esperamos tener la oportunidad de recibirle nuevamente en el futuro y demostrarle nuestro compromiso con la excelencia en el servicio.

Departamento de Calidad

David Lever9
FEB 2024
We had a great time. Cadiz is a lovely place. The apartment is perfect for a short stay. It was very quiet when we were there which is perfect for us. Javier was is a great host and made some very good recommendations.
We were quite loaded with baggage as we are away for a while so storage space was a bit tight. Apart from that it’s a very modern, well equipped apartment.
Response from the Quality Department

Dear David,

Thank you for sharing your positive experience with us. We are delighted to hear that you had a great time in Cadiz and that the apartment was perfect for your short stay. It´s fantastic to know that the quiet environment suited your preferences, and we appreciate your kind words about Javier´s excellent hosting and recommendations. We apologize for any inconvenience related to the limited storage space, especially considering your extended stay with additional baggage. Your feedback is valuable, and we will certainly consider ways to enhance storage options for future guests. Thank you for choosing our accommodation, and we hope to welcome you back in the future.

Quality Department

David Escurriola9
JAN 2024
Review without any comments.

Bernadette Beltran7
JAN 2024
Déçu
La situation en ville le parking est à 5 minutes Les restaurants sont tous à proximité Cuisine bien équipée avec lave linge
L’appartement est sombre donnant sur un patio mal entretenu aucune fenêtre vers l’extérieur Canapé lit inconfortable La difficulté à trouver dans les petites rues Les photos sont trompeuses l’appartement est plus petit que prévu
Response from the Quality Department

Dear Bernadette,

Thank you for sharing your thoughts about your recent stay in our apartment. We appreciate your feedback and apologize for any aspects that fell short of your expectations.

We are glad to hear that you found the location convenient, with nearby parking, restaurants, and a well-equipped kitchen. However, we understand your concerns.

Regarding the view, we would like to highlight that our website clearly describes the apartment as overlooking a typical Andalusian patio. This unique layout is intentionally designed to provide a tranquil atmosphere, ensuring our guests´ rest. We apologize if this information was not fully clear during your booking process.

Concerning the sofa bed, we acknowledge that the perception of comfort can vary from person to person. Your feedback is valuable, and we will certainly take it into account as we strive to make improvements where necessary.

We also regret any inconvenience you experienced in locating the apartment. Our customer service team is always available to assist and guide guests in finding our accommodations.

If you decide to stay with us again, we will make every effort to exceed your expectations and enhance your overall experience.

Quality Department

Cäcilia Wiltsche-Köpke6
DEC 2023
The stay was okay, the location of the accommodation is very central, you can immerse yourself in the old town immediately.
It smells a bit musty, a tiny window in the bedroom, very cool, no heating.
Response from the Quality Department

Dear guest,

Thank you for sharing your feedback on your recent stay. We´re pleased to hear that you found our accommodation´s central location convenient, allowing you to immerse yourself in the charm of the old town. However, we sincerely apologize for any inconvenience caused. We assure you that this instance does not reflect our usual standards. Our team is always available to address concerns during the stay, as we understand how important cleanliness and total comfort are for our guests. Your comments are invaluable, and we will take action to rectify these issues to ensure a more comfortable experience. We hope to have the opportunity to welcome you back, providing a stay that aligns with the high standards we strive to maintain.

Quality Department

Lidia Ortega Fernandez8
DEC 2023
Su ubicación.
La funda del sofá cama estaba sucia.
Response from the Quality Department

Estimada Lydia,

Agradecemos sinceramente sus comentarios y lamentamos cualquier inconveniente experimentado durante su estancia.

Nos complace saber que la ubicación fue de su agrado. Sin embargo, nos entristece profundamente saber los inconvenientes que experimentó. Pedimos disculpas sinceramente por esta situación. La limpieza y el confort de nuestros huéspedes son de la máxima prioridad.

Nos gustaría señalar que en su apartamento disponíamos de protectores de colchones y otras ropas de cama en perfecto estado, listos para ser utilizados. Nos alegra saber que pudo beneficiarse de esta opción.

Su retroalimentación es extremadamente valiosa y nos permite mejorar constantemente. Esperamos tener la oportunidad de recibirle nuevamente y ofrecerle una experiencia mejorada.

Departamento de Calidad

Lidia Ortega Fernandez10
DEC 2023
Great spacious apartment in a really good location, with many bars & restaurants nearby. Also you are never more than 5-10 mins walk away from the lovely coastline of Cadiz. Public underground parking a few metres away at 20 euros/day. Very enjoyable experience. Thank you.
Response from the Quality Department

Dear guest, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our apartment great, spacious, and in a really good location with numerous bars and restaurants nearby. The proximity to the lovely coastline of Cadiz is indeed a wonderful feature. Your kind words are greatly appreciated. Thank you for choosing our accommodation, and we look forward to the opportunity of hosting you again in the future.

Quality Department

Valentin Gut9
NOV 2023
Review without any comments.

Beverley Spears10
NOV 2023
Everything simple, convenient and beautifully designed!
Elegant design, very comfortable.
Response from the Quality Department

Dear Beverley, Thank you for your kind words. We´re delighted to hear that you found everything convenient, and beautifully designed. We hope to have the pleasure of welcoming you back for another enjoyable stay.

Quality Department

José Manuel González Sánchez9
NOV 2023
Review without any comments.

Agata Nassim10
OCT 2023
Quiet and central location.
Response from the Quality Department

Dear Agatha,

We´re delighted that our location met your expectations. Being situated in a prime spot is something we take pride in, as it allows our guests to fully enjoy their surroundings. Your positive feedback means a lot to us, and we hope to have the opportunity to welcome you back for another exceptional stay.

Quality Department.

Rodger Chalk10
OCT 2023
Awesome location. Host great, very helpful, gave us a few ideas where to go.
Response from the Quality Department

Dear Rodger, Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.

Quality Department

Weinhold Christine10
OCT 2023
Moderne Wohnung im Alten Stadthaus mit tollem Atrium. Küche war ausgestattet inkl. Spülmaschinen- und Waschmittel Tabs.
Schlafzimmer hat nur ein Minifenster ganz oben und Badezimmer hatte gar keins. Aber in Andalusien will man auch keine großen Südfenster.
Response from the Quality Department

Dear Weinhold, Thank you for sharing your feedback on your recent stay with us. We´re delighted to hear that you appreciated the modern design of the apartment We´re also pleased to know that the kitchen amenities, including the dishwasher and detergent tabs, met your needs.Your insights are valuable to us, and we hope to have the pleasure of hosting you again in the future.

Quality Department

Luis de Campos8
SEP 2023
Review without any comments.

Daniel Szlachtycz10
SEP 2023
Gracias.
Response from the Quality Department

Dear Daniel, Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.

Quality Department

Nuala Doyle8
SEP 2023
Had a lovely time.
Near all amenities.
Toilet in bedroom.
Response from the Quality Department

Dear Nuala, Thank you for your kind review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team and is important for us to improve. We hope to have another opportunity to better serve you.

Quality Department

MARÍA FRANCO CONSEJO10
AUG 2023
Review without any comments.

Eva Lodos9
AUG 2023
La decoración.
Tenía poca luz.
Response from the Quality Department

Estimada Eva, Nos alegra mucho saber que disfrutaron su estancia en nuestro apartamento. Nos esforzamos constantemente para mejorar la calidad de nuestro alojamiento y servicios, y es realmente reconfortante saber que lo estamos logrando. Nos gustaría asegurarnos de que sepa que tomamos en serio cualquier feedback de nuestros huéspedes. Esperamos darle la bienvenida de nuevo muy pronto.

Jose L.H. Campos
Director de Calidad

Laura Sanz8
JUL 2023
Review without any comments.

Chaimae Ben sliman9
JUL 2023
Review without any comments.

Dana Mc Pherson10
JUN 2023
Very lovely stay!! Super comfortable and perfect location.
Response from the Quality Department

Dear Mc Pherson, We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.

Jose L.H. Campos
Quality Department Manager

Samuel Quero9
JUN 2023
Apartamento cómodo en ubicación ideal.
El apartamento era moderno y cómodo y la ubicación ideal.
No hubo que no me gustara. Estuve muy cómodo en general.
Response from the Quality Department

Estimado Samuel, Queríamos expresar nuestro más profundo agradecimiento por elegir nuestro apartamento para su reciente estancia. Su opinión es muy valiosa y esperamos que nuestras instalaciones y servicios hayan cumplido todas sus necesidades. Sería un absoluto placer tener la oportunidad de hospedarle nuevamente pronto. Estamos a su disposición, listos para hacer que su próxima visita sea igual de memorable, si no más.

Departamento de Calidad

Antoni Saetta9
MAY 2023
Review without any comments.

Garcia Sabri10
MAY 2023
El apartamento es muy cómodo, la decoración hace la estancia más agradable, el trato de los anfitriones es excelente, siempre atentos, el punto es genial en el corazón del casco antiguo, todo perfecto, volveremos

Jessie Masterton10
MAY 2023
lovely apartment, in a great location, fantastic recommendations from the owner, would highly recommend staying here!
Response from the Quality Department

Dear Jessie,
We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.

Jose L.H. Campos
Quality Department Manager

MASSIMILIANO OPPO8
APR 2023
Review without any comments.

Therese Woodlock10
APR 2023
wonderful apartment with lift. everything you need for wonderful stay.
fabulous apartment in the heart of Cadiz. great design features.
Response from the Quality Department

Dear Therese,
Thank you for choosing our apartment for your recent stay. We greatly appreciate your review and hope that you had a wonderful experience. It was a pleasure hosting you, and we would be honored to welcome you back in the near future. Your satisfaction is our top priority, and we look forward to the opportunity to serve you again soon.

Jose L.H. Campos
Quality Department Manager

MÁS MIGUEL ÁNGEL8
APR 2023
Muy buena ubicación y todo muy nuevo. La atención desde el principio de 10 por parte de Javier.
Response from the Quality Department

Estimado Miguel Ángel:
Nos alegra que su estancia en nuestro apartamento haya sido una experiencia positiva. Agradecemos su tiempo para escribir una reseña acerca de su estancia con nosotros y por compartir sus comentarios con otros viajeros. Será un placer atenderle de nuevo en su próxima visita.

Jose L.H. Campos
Director de Calidad

Paqui Chacon Villanueva9
APR 2023
Review without any comments.

Eva María Medina Cano9
MAR 2023
Review without any comments.

Antonio Miguel Bueno Leon10
MAR 2023
Escapada a Cádiz Inolvidable
En primer lugar la atención personalizada de Javier, fue muy correcta y al detalle en información tanto de las instalaciones como de la ubicación, así como toda la información del Parking y con una bienvenida EXCELENTE... Muy cómodo con todo lo necesario dentro de las instalaciones, menajes, electrodomésticos, aseo y cuarto de baño completo, salón muy cómodo y amplio para el uso del sofá cama y habitación amplia con cama cómoda y buen armario, mucha luz y muy silencioso... Bien situado en el centro urbano de Cádiz, rodeado de bares, tiendas y plazas con ambiente.
Todo perfecto
Response from the Quality Department

Estimado Antonio Miguel:
Le agradecemos el habernos elegido para su estancia en Cádiz y por el tiempo dedicado para escribir esta gran reseña. Indudablemente, un buen servicio y una cálida bienvenida son cruciales para asegurar una buena estancia.
Esperamos tener la oportunidad de recibirle de nuevo pronto.

Jose L.H. Campos
Director de Calidad

Sonia María Ariza García9
FEB 2023
Review without any comments.

Sara Cabanillas sanz8
FEB 2023
es precioso
El aire caliente no salía y pasamos un poco de frío… por ponerle un pero, no pudimos dejar las maletas en ningún cuarto hasta la salida de nuestro tren, nos dieron un teléfono de un sitio pero estaba cerrado al ser sábado.
Response from the Quality Department

Estimada Sara: Le damos las gracias por compartir sus experiencias con nosotros tras su estancia en nuestro apartamento. Nos alegra saber que la decoración ayudara a hacer su estancia más cómoda. Para futuras estancias, no dude en contactarnos para darnos la oportunidad de ayudarle, ya sea con la climatización u otro aspecto. De nuevo gracias por esta reseña, esperamos tener la oportunidad de volver a recibirle de nuevo pronto. Jose L.H. Campos Director de Calidad

Anónimo9
FEB 2023
fantastic!
the design of the house, tidy, clean, helpful staff, cadiz city
it was a little cold and i could not get the heating to work
Response from the Quality Department

Dear guest,
It has been a pleasure for us to read that your stay with us was a pleasant one. It has been a pleasure to host you and we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Alba Pérez7
JAN 2023
Muy bien situado y personal muy amable
Pequeño para 3 personas, poca iluminación y ventilación y problemas de olores en aseo. La calefacción no se ajusta bien, no se estaba muy confortable térmicamente.
Response from the Quality Department

Estimada Alba:
Muchas gracias por elegir nuestro apartamento y por sus críticas constructivas. Hemos tomado nota de sus observaciones y, por favor, acepte nuestras más sinceras disculpas por las imperfecciones que usted describe.
Esperamos poder volver a recibirle de nuevo pronto, asegurándonos de ofrecer unos servicios a la altura de sus expectativas.

Jose L.H. Campos
Director de Calidad

Bálint Nagy8.3
DEC 2022
Review without any comments.

Luis Miguel de Carvalho Fatela10
DEC 2022
Todo... El apartamento, la localización, el personal que siempre estuvo pendiente y disponible... Nos encantó y volveremos.
Nada.
Response from the Quality Department

Estimado Luis Miguel:
Le agradecemos el tiempo para escribir un comentario y compartir sus impresiones del apartamento con nosotros. Esperamos poder volver a recibirle muy pronto.

Jose L.H. Campos
Director de Calidad

Gaspar Troyano lorite7.5
NOV 2022
Review without any comments.

Lidia Martinez9.2
OCT 2022
The location, the cleanliness and the staff.
It was all indoors and it didn´t indicate it anywhere, and I´m apprehensive in closed places. The shower head had no wall mount.
Response from the Quality Department

Dear Lidia,
Thank you for your review and time to share your experience with us. We are very glad that you got to enjoy Cadiz from the wonderful location of our apartment. We are sorry to read your concerns regarding the shower. We take good note of it to improve our service to future guests.
Jose L.H. Campos
Quality Department Manager

Hannah Eamer9.2
OCT 2022
Lovely modern apartment, great location & hosts
Great location, lovely clean modern apartment in a traditional building. Had everything we could have needed as well as soft towels, toiletries and a comfy bed. Really helpful hints and tips from the staff on places to go and good communication from them.
It was all great, the only thing that put a slight dampner on things was there were a fair few rules, and a contract to sign on arrival - which felt a bit much after a long distance travelled.
Response from the Quality Department

Dear Hannah,
Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.


Jose L.H. Campos
Quality Department Manager

Andrea10
OCT 2022
Excelente estadía en cadiz
La decoración . ubicación y la atención esmerada de quien administra el departamento
Response from the Quality Department

Estimada Andrea, muchas gracias por sus comentarios. Apreciamos sus encantadoras palabras con respecto a nuestro personal. Su amabilidad y gentileza son, sin duda, uno de los principales activos de nuestros apartamentos. Esperamos poder servirle de nuevo en el futuro.

Aija T.
Departamento de Calidad

Luis Alberto Espino Villarreal9.2
SEP 2022
Muy bonito, cómodo y con todo lo necesario
Este lugar es muy muy cómodo y bonito . Tiene todo lo necesario para viajeros! Tiene lavadora, microondas, refrigerador, etc... Cerca de supermercados. Excelente ubicacion. Puedes llegar a pie a todo Cádiz! Todo está cerca. Tiene elevador.
Response from the Quality Department

Estimado Luis Alberto:
Le damos las gracias por compartir su opinión sobre su estancia en nuestro apartamento. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia. Esperamos nos dé la oportunidad de volver a recibirlo en Cádiz muy pronto.

Jose L.H. Campos
Director de Calidad

Nekita10
SEP 2022
Fantastic location, great apartment and helpful host
Response from the Quality Department

Dear Nekita, thank you for your wonderful review. We would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

John Higgins9.6
SEP 2022
Excellent
The contacts and arrangements for collecting the keys, advice on where to go were excellent, very friendly and supportive. The property was very clean, lovely property in an excellent location.
Response from the Quality Department

Dear John, thank you for staying with us. we are glad to know that you had the opportunity to enjoy our excellent hospitality and we hope to meet you in the future again.

Aija T.
Quality Department

Rui9.6
AUG 2022
Review without any comments.

Anabel10
AUG 2022
Review without any comments.

Fabiola7.9
AUG 2022
Review without any comments.

Andrea9.6
AUG 2022
Review without any comments.

Siham8.3
AUG 2022
expérience à refaire
très bon emplacement, personnel très sympa,
Response from the Quality Department

Dear Siham, thank you for this very kind review of our apartament. We look forward to serving you again in the future.

Aija T.
Quality Department

Jose Gabriel9.6
JUL 2022
Apartamento confortable, tranquilo y con excelente ubicación.
Response from the Quality Department

Estimado Jose Gabriel, gracias por elegir nuestro apartamento en esta ocasión y por sus comentarios. Esperamos tener la oportunidad de servirle de nuevo en el futuro.

Aija T.
Departamento de Calidad

Luis9.6
JUL 2022
Review without any comments.

Bruno10
JUL 2022
o local indicado para passar um bom tempo em família com miúdos menores (5 e 8 anos)
Tudo no geral, não temos nada de negativo a apontar… desde a receção do Sr Jesus até ao Sr Javier que esteve sempre em contacto connosco para saber se necessitávamos de algo. Perfeito.
Response from the Quality Department

Dear Bruno, thank you for the wonderful review and for taking the time to share your feedback. We really appreciate your kind words about our staff, we are glad to hear that our team contributed to your wellbeing whilst staying in our apartment and wook forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Daniel8.8
JUN 2022
Great! (but a bit small for 3+ people)
The building and apartment looked very nice, clean, new. The location was great, shortish walk to city center and beaches, and located around nice, pedestrian streets with lots of commerce. Staff was super nice, check in was smooth and they gave us a lot of local recommendations.
We were three people, which required us to use the sofa bed which was not the most comfortable (a bit hard and squeaky) and made the apartment feel a bit too crowded with little space.
Response from the Quality Department

Dear Daniel, thank you very much for taking the time to share your personal experience with us and for your constructive feedabck. We certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.

Aija T.
Quality Department

Encarna10
JUN 2022
Perfecto para tapear y salir de copas
Cómodo y decoración bonita,todo bastante nuevo.La ubicación perfecta.
Qué no tuviera tv en la habitación principal
Response from the Quality Department

En primer lugar, nos gustaría agradecerle su comentario elogiando su reciente visita a nuestro apartamento. Estamos encantados de saber que fuimos capaces de cumplir con sus expectativas y apreciamos el tiempo que ha dedicado en compartir su opinión y comentarios constructivos.
Esperamos tener la oportunidad de servirle de nuevo en el futuro.

Aija T.
Departamento de Calidad

Jose Manuel10
MAY 2022
Review without any comments.

Gordillo10
MAY 2022
un trato de 10.
Response from the Quality Department

Muchas gracias por valorar su estancia con nosotros. Nos alegra saber que disfrutó de nuestra hospitalidad excepcional y esperamos tener la oportunidad de darle la bienvenida de nuevo en su próxima visita a Cádiz.

Aija T.
Departamento de Calidad

James9.3
MAY 2022
The location was great - parking was with-in 10 min walk from the unit (14.95 per day rate) tried to use the parking app Interparking but had trouble being able to pay for my parking - the rate would have been 9.95 per day, not a big deal considering we paid 30 euro for parking in Madrid per day earlier in the week. My only compliant is the lack of windows - only one natural light window in the bedroom that is too high up to be able to see out. The living room has a French style door/window that opens into the court yard. So if you like natural light maybe think twice about this place, I wouldn’t want to be staying their in the summer with all the action going on and I can’t see anything or see what the weather is like outside because you look into the inside of the building. Host was good for communication and recommendations in the area and meet us at for check-in. The place was great but I need natural light.
Response from the Quality Department

Dear James, we greatly appreciate the time you have spent sharing your experience and constructive criticism with us.
In addition,thank you very much for the highlights on the great location of the apartment.
Hope to see you in near future again.

Aija T.
Quality Department

Lopez8.8
APR 2022
Review without any comments.

Esthefany10
APR 2022
Cómodo
Nos encanto, muy cómodo para ir en familia.

Miriam9.7
APR 2022
Cadiz is great, and this is great apartement in the heart of the old city, we definitely recommend. Few short notes: - fantastic location - beautiful entrance patio in the house (see photos) - completely renovated building - completely renovated apartment, everything/equipement is new - extremely clean apartment - fully equipped - welcome cold water in the fridge - a lot information by hand about the city - great communication - no problem I will add what is not clear from the photos: The apartment has only one window, it is in the room where is a kitchen + dining table + sofa. This window looks out into the white patio of the house. The bedroom does not have a normal window, it only has a small opening under the ceiling which ventilates the room (the ceilings are high, more than 3m). But it was not problem for short stay.

maria10
APR 2022
Todo genial!! Muy recomendado

Thomas10
APR 2022
Review without any comments.

Amelia10
JAN 2022
Ubicación, tranquilidad, decoración.
No hubo nada negativo
Response from the Quality Department

Muchas gracias por los comentarios que ha realizado sobre su reciente visita, nos ayudan mucho a entender como nuestros huéspedes disfrutan de su estancia con nosotros.

Es siempre nuestro objetivo alcanzar la máxima satisfacción de nuestros huéspedes y estamos encantados de escuchar que disfrutaron de sus vacaciones. Nos esforzamos continuamente en ofrecer la mejor calidad y asegurar que todos nuestros huéspedes regresan a sus casas con bonitos recuerdos de sus vacaciones.

Esperamos poder darle la bienvenida de nuevo muy pronto.

Aija Teilane
Departamento de Calidad

Laura9.7
JAN 2022
We had a wonderful stay in Cadiz, lovely apartment in a nice house right in the center. It all worked perfect!
Response from the Quality Department

Thank you very much for your review. We are thrilled to hear that you had an overall positive experience.

We would love to host you again, and we hope to see you soon.

Aija Teilane
Quality Department

Silvia Caunedo10
DEC 2021
Ubicación perfecta y el trato de Javier muy servicial y cercano en todo momento
Response from the Quality Department

Estimada Silvia, le damos las gracias por haber elegido nuestro apartamento para su estancia en Cádiz. Estamos encantados de saber que nuestro personal ha contribuido a su bienestar durante su estancia con nosotros.

Esperamos tener la oportunidad de servirle de nuevo en el futuro.

Aija Teilane
Departamento de Calidad

CHRISTELLE9.2
OCT 2021
Emplacement idéal, au calme dans un bel immeuble
La qualité de l´accueil et la disponibilité de l´hôte. Les bonnes adresses et la liste des sites d´intérêt qu´il a partagés avec nous. L´emplacement idéal de l´appartement, son calme. La décoration très contemporaine et de bon goût.
L´annonce ne permet pas de savoir comment est l´appartement que nous réservons, car nous voyons les photos de l´ensemble des appartements gérés par l´hôte, c´est dommage.

Lorena C10
OCT 2021
La decoración, la ubicación.
Es un apartamento genial para 2 personas, con una más ya es un poco incómodo (baño dentro habitación, no hay TV en la habitación)
Response from the Quality Department

Queremos darle las gracias por compartir esta opinión sobre su reciente estancia en nuestro apartamento. En Genteel Home estamos convencidos de que siempre hay margen de mejora y sus comentarios ayudarán a nuestro equipo en sus contínuos esfuerzos encaminados a satisfacer las expectativas de nuestros huéspedes, por ello agradecemos enormemente el tiempo que ha dedicado a compartir con nosotros sus críticas constructivas. Esperamos tener la oportunidad de servirle de nuevo en el futuro. Aija Teilane Departamento de Calidad

Uwe Broeske10
OCT 2021
One of the best AirBnB experiences I made. Strong recommendation, we loved everything about it!
Response from the Quality Department

Dear Uwe
We greatly appreciate the time you spent to share your recent holiday experience at our Plaza de España apartment and we thank you for your kind recommendation to our guest. Regards

Celine9.2
OCT 2021
Das Apartment ist top eingerichtet und die Lage in Cádiz recht praktisch. Das Personal ist überaus freundlich und wir haben sehr viele Tipps für unseren Aufenthalt bekommen.
Response from the Quality Department

Thank you for reviewing your stay in our apartment. It is wonderful to hear we were able to make your stay special.
We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.

Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

Aija Teilane,
Quality Department

Elizabeth Kinsey10
OCT 2021
Absolutely fantastic stay in Cadiz. The apartment was extremely clean and spacious, with beautiful design and fully equipped. The bed was huge and comfy and we loved the walk in rain shower. The place is even better in real life! Javier checked us in and provided a wealth of local information which was much appreciated. Excellent communication and flexibility. Would 100% stay again. Loved it.
Response from the Quality Department

Dear Elizabeth
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Plaza de España apartment was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Regards

Dawn10
OCT 2021
Review without any comments.

Ross Sterling10
SEP 2021
Great stay- would definitely recommend. Javier made the check in process very convenient and was a wealth of information on things to do, places to eat and any other information we needed. Apartment was easy walking distance to all of the main attractions and was finished to a very high standard. Would stay again if in Cadiz.

Daniel10
SEP 2021
Review without any comments.

Oriol Brunete9.2
JUL 2021

Rocío Pereira Gutiérrez10
JUL 2021
Ubicación excelente, un apartamento precioso completamente reformado y muy bien decorado, no le faltaba un detalle.
Response from the Quality Department

Querida Rocío, muchas gracias por sus maravillosos comentarios, estamos encantados de que disfrutara de su estancia entre nosotros. Un saludo, Ana García, Dpto. de calidad